Top Call Center Companies & Services for Casinos
17 Companies
7 Leaders 10 Contenders
Best Call Centers for the Gambling Industry
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Featured
What are Featured Providers?
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Chicago, IL
Services provided
- 10% Call Center Services
- 40% Customer Service Outsourcing
- 20% Back Office Outsourcing +2 services
- 20% Data Annotation Services
- 10% Content Moderation Services
Call Centers reviews summaryHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
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- Reviews mention "well-executed projects"
- Reviews mention "proactive"
- 4.7 out of 5.0 rating for cost
- Reviews mention "hard working"
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- $5,000+
- $50 - $99 / hr
- 250 - 999
- Calgary, Canada
Services provided
- 25% Call Center Services
- 55% Customer Service Outsourcing
- 10% Back Office Outsourcing +1 service
- 10% Fulfillment
Call Centers reviews summarySureCall provides a range of services, including Contact Center Services, Customer Support Services, Inbound Call Center, and Outbound Call Center, effectively handling support calls, order management, and telemarketing services. The reviews consistently highlight SureCall's professionalism, responsiveness, and ability to adapt to client needs, with clients praising their commitment to quality and efficient service delivery.
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- Reviews mention "high-quality work"
- Completed projects in 2 countries
- Reviews mention "easy to work with"
- Reviewed 1 time in the past 6 months
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- $1,000+
- $25 - $49 / hr
- 250 - 999
- Oakville, Canada
Services provided
- 10% Call Center Services
- 75% Sales Outsourcing
- 15% Email Marketing
Call Centers reviews summaryMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
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- Reviews mention "timely"
- Reviews mention "experienced"
- Reviews mention "well-organized projects"
- Reviews mention "hard working"
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- $10,000+
- < $25 / hr
- 50 - 249
- Durban, South Africa
Services provided
- 45% Call Center Services
- 35% Customer Service Outsourcing
- 10% Back Office Outsourcing +2 services
- 5% Direct Marketing
- 5% Social Media Marketing
Call Centers reviews summaryEc3 provides comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Telemarketing Services. Overall, the feedback highlights their exceptional execution, flexibility, and ability to exceed expectations in retention and customer engagement. Clients appreciate their dedication, structured project management, and deep industry knowledge, making them a reliable partner for call center solutions.
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- Reviews mention "personable"
- Reviews mention "easy to work with"
- Reviews mention "exceptional results"
- Reviews mention "great team"
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- $10,000+
- $100 - $149 / hr
- 10 - 49
- London, England
Services provided
- 30% Mobile App Development
- 20% Custom Software Development
- 10% AI Consulting +4 services
- 10% AI Development
- 10% AR/VR Development
- 10% Sales Outsourcing
- 10% UX/UI Design
Call Centers reviews summaryThe Sound Pipe Media offers design, development, testing, and marketing services for iOS and Android applications. Client feedback consistently highlights their technical proficiency, flexibility, and comprehensive project management. Clients appreciate their dedication and ability to adapt, often noting the company's insightful guidance and responsiveness throughout the development process.
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- Reviews mention "hard working"
- Reviews mention "knowledgeable"
- Reviews mention "timely"
- Reviews mention "easy to reach"
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Featured
What are Featured Providers?
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- $1,000+
- < $25 / hr
- 50 - 249
- Chicago, IL
Services provided
- 45% Call Center Services
- 25% Back Office Outsourcing
- 15% Customer Service Outsourcing +1 service
- 15% Sales Outsourcing
Call Centers reviews summaryHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
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- Reviewed 6 times in the past 6 months
- Reviews mention "exceptional results"
- Reviews mention "communicative"
- Completed projects in 2 countries
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- $1,000+
- < $25 / hr
- 1,000 - 9,999
- Davao City, Philippines
Services provided
- 40% Call Center Services
- 30% Back Office Outsourcing
- 30% Customer Service Outsourcing
Call Centers reviews summarySix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
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- Reviews mention "easy to work with"
- Reviews mention "unique expertise"
- Reviews mention "exceptional results"
- 1 review mentions Call Center Services
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- $5,000+
- $25 - $49 / hr
- 250 - 999
- Home, KS
Services provided
- 50% Call Center Services
- 50% Customer Service Outsourcing
Call Centers reviews summaryBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
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- Reviews mention "timely"
- Reviews mention "well-organized projects"
- Reviews mention "high-quality work"
- 4.8 out of 5.0 rating for cost
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- $1,000+
- $50 - $99 / hr
- 10 - 49
- London, England
Services provided
- 55% Search Engine Optimization
- 10% Accounting
- 10% Pay Per Click +3 services
- 10% Public Relations
- 10% Sales Outsourcing
- 5% Web Design
Call Centers reviews summaryPearl Lemon provides Contact Center Services, including Inbound and Outbound Call Center and Telemarketing Services, aimed at generating business leads and setting appointments. Clients have reported successful campaigns with significant lead generation and effective communication, highlighting the company's reliability and strong client relations. Overall, Pearl Lemon is praised for its professionalism, strategic approach, and consistent delivery of results.
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- Reviews mention "trustworthy"
- Reviews mention "proactive"
- Reviews mention "great team"
- Reviews mention "customized support"
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- $1,000+
- Undisclosed
- 1,000 - 9,999
- Kuala Lumpur, Malaysia
Services provided
- 65% Call Center Services
- 25% Sales Outsourcing
- 10% Social Media Marketing
Call Centers reviews summaryUpstream BPO provides Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate strong performance in handling customer inquiries, appointment setting, and lead generation with high professionalism and flexibility. Clients appreciate their efficient project management, responsiveness, and significant improvements in customer service and operational productivity.
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- Reviews mention "professional"
- Reviews mention "unique expertise"
- Reviews mention "open to feedback"
- Reviews mention "easy to work with"
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- Undisclosed
- < $25 / hr
- 50 - 249
- Stellenbosch, South Africa
Services provided
- 20% Call Center Services
- 40% Sales Outsourcing
- 30% Customer Service Outsourcing +1 service
- 10% Back Office Outsourcing
Call Centers reviews summaryARC Business Process Outsourcing provides multilingual customer service and issue resolution for ecommerce companies, handling interactions via webform, emails, live chat, social media, and reviews. Their reviews highlight their professionalism, flexibility, and alignment with client values, leading to improved customer satisfaction and operational metrics. The company is noted for its strong leadership and timely delivery.
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- 5.0 out of 5.0 rating for cost
- Reviews mention "professional"
- Reviews mention "flexible"
- Reviewed 1 time in the past 6 months
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- $5,000+
- < $25 / hr
- 250 - 999
Services provided
- 15% Call Center Services
- 65% Customer Service Outsourcing
- 15% Back Office Outsourcing +1 service
- 5% Sales Outsourcing
Call Centers reviews summaryEverHelp, a provider of Contact Center Services, specializes in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. Their clients commend them for a proactive approach, seamless integration into client processes, and strong project management, consistently meeting SLAs and fostering a customer-centric culture. The company demonstrates flexibility and commitment to client satisfaction and operational efficiency.
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- Reviews mention "communicative"
- Reviews mention "results-oriented"
- Completed projects in 9 countries
- Reviews mention "reliable"
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- $5,000+
- $100 - $149 / hr
- 10 - 49
- Pasig, Philippines
Services provided
- 20% Call Center Services
- 40% IT Managed Services
- 20% Back Office Outsourcing +2 services
- 10% Search Engine Optimization
- 10% Web Design
Call Centers reviews summaryMainSource 365 Tech LLC offers a broad range of IT services, including managed IT services, remote tech support, cybersecurity, data backup, website design, SEO, and digital marketing. The reviews indicate highly positive feedback, highlighting the company's passionate, knowledgeable, and responsive team. Clients appreciate the fast execution, comprehensive solutions, and substantial ROI from their engagements with MainSource 365 Tech LLC.
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- Reviews mention "patient"
- Reviews mention "transparent"
- Reviews mention "efficient"
- Reviews mention "communicative"
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Featured
What are Featured Providers?
-
- $1,000+
- < $25 / hr
- 250 - 999
- Belize City, Belize
Services provided
- 45% Call Center Services
- 45% Customer Service Outsourcing
- 10% Back Office Outsourcing
Call Centers reviews summaryProtel BPO provides comprehensive Customer Support Services, including Contact Center Services, Inbound Call Centers, Outbound Call Centers, and Telemarketing Services. Across various reviews, clients consistently praise Protel BPO for its efficient and professional handling of customer inquiries, proactive project management, and commitment to excellence, leading to improved service efficiency, reduced wait times, and enhanced customer satisfaction.
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- Reviews mention "timely"
- Reviewed 1 time in the past 6 months
- Reviews mention "great project management"
- Reviews mention "well-organized projects"
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- $1,000+
- < $25 / hr
- 250 - 999
- București, Romania
Services provided
- 40% Call Center Services
- 20% Back Office Outsourcing
- 20% CRM Consulting and SI +2 services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing
Call Centers reviews summaryValoris Center offers comprehensive Contact Center Services, including both Inbound and Outbound Call Center support, Customer Support Services, and Telemarketing Services. Across various reviews, clients consistently commend Valoris Center for their flexibility, adaptability, and proactive approach in handling complex customer support tasks, while maintaining high service levels and customer satisfaction scores.
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- Reviews mention "proactive"
- Reviews mention "open to feedback"
- 4.6 out of 5.0 rating for cost
- Reviews mention "knowledgeable"
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- Undisclosed
- < $25 / hr
- 50 - 249
- Zagreb, Croatia
Services provided
- 15% Call Center Services
- 31% Customer Service Outsourcing
- 20% Back Office Outsourcing +11 services
- 10% Direct Marketing
- 5% Advertising
- 5% CRM Consulting and SI
- 5% Market Research
- 2% Ecommerce Marketing
- 2% Staffing
- 1% Compliance Consulting
- 1% Demand Generation Marketing
- 1% ERP Consulting and SI
- 1% Procurement Support
- 1% SMS Marketing
Call Centers reviews summarySignifico offers a comprehensive range of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Clients highlight Significo's reliability, expertise, and ability to meet deadlines, noting significant improvements in customer satisfaction and operational efficiency. The company's commitment to quality and value is consistently praised across reviews.
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- Reviews mention "great project management"
- 5.0 out of 5.0 rating for cost
- Reviews mention "timely"
- Reviews mention "knowledgeable"
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- $1,000+
- < $25 / hr
- 50 - 249
- New Delhi, India
Services provided
- 30% Call Center Services
- 40% Back Office Outsourcing
- 20% Customer Service Outsourcing +1 service
- 10% Sales Outsourcing
D K Business Patron is a Back Office Outsourcing company. They provide Back Office Outsourcing and Call Center Services and are based in New Delhi, India.
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- $1,000+
- < $25 / hr
- 50 - 249
- Mandaluyong, Philippines
Services provided
- 12% Call Center Services
- 25% Customer Service Outsourcing
- 25% Finance & Accounting Outsourcing (FAO) +2 services
- 25% Sales Outsourcing
- 13% Back Office Outsourcing
Axiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.
Read more -
Featured
What are Featured Providers?
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- $100,000+
- Undisclosed
- 10,000+
- Singapore
Services provided
- 10% Call Center Services
- 60% Customer Service Outsourcing
- 20% Sales Outsourcing +1 service
- 10% Business Consulting
Call Centers reviews summaryTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
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- Reviews mention "well-organized projects"
- Reviews mention "transparent"
- Reviews mention "timely"
- Reviews mention "trustworthy"
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- $100,000+
- < $25 / hr
- 250 - 999
- Barranquilla, Colombia
Services provided
- 40% Customer Service Outsourcing
- 20% Back Office Outsourcing
- 20% Blockchain +1 service
- 20% Sales Outsourcing
Center Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.
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- $1,000+
- < $25 / hr
- 10 - 49
- Dnipro, Ukraine
Services provided
- 14% Call Center Services
- 35% Customer Service Outsourcing
- 21% Back Office Outsourcing +2 services
- 20% IT Managed Services
- 10% IT Staff Augmentation
Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
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- $1,000+
- < $25 / hr
- 50 - 249
- Durrës, Albania
Services provided
- 30% Call Center Services
- 50% Customer Service Outsourcing
- 10% Sales Outsourcing +1 service
- 10% Search Engine Optimization
Call Centers reviews summaryDalerio Consulting offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Reviews consistently highlight their flexibility, impressive project management, and skilled, independent handling of tasks, resulting in successful outcomes and high client satisfaction.
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- Reviews mention "personable"
- Reviews mention "high-quality work"
- Reviewed 1 time in the past 6 months
- Reviews mention "timely"
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- $10,000+
- $150 - $199 / hr
- 50 - 249
- Nottingham, England
Services provided
- 10% Call Center Services
- 20% Advertising
- 20% Marketing Strategy +5 services
- 10% Branding
- 10% Content Marketing
- 10% Pay Per Click
- 10% Video Production
- 10% Web Design
Adtrak, an Advertising company, was launched in 1997. Based in Nottingham, England, the team specializes in Advertising and Marketing Strategy.
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- Undisclosed
- Undisclosed
- 50 - 249
- Kyiv, Ukraine
Services provided
- 10% Call Center Services
- 10% Blockchain Marketing
- 10% Customer Service Outsourcing +7 services
- 10% Cybersecurity
- 10% Direct Marketing
- 10% Ecommerce Marketing
- 10% Email Marketing
- 10% IT Managed Services
- 10% Other Marketing
- 10% Robotics Process Automation
Call Centers reviews summaryBSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.
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- $1,000+
- $25 - $49 / hr
- 10 - 49
- Alba Iulia, Romania
Services provided
- 10% Call Center Services
- 60% Accounting
- 10% Business Consulting +4 services
- 5% Advertising
- 5% HR Consulting
- 5% Market Research
- 5% Transcription
Launched in 2016, Max Loads SRL is an Accounting company. The agency offers Accounting and Call Center Services, and is small.
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- $1,000+
- < $25 / hr
- 50 - 249
- San Diego, CA
Services provided
- 10% Call Center Services
- 70% Customer Service Outsourcing
- 20% Sales Outsourcing
ChatOutsource, a midsize Customer Service Outsourcing company, is in San Diego, California. The team offers Customer Service Outsourcing and Sales Outsourcing.
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- Undisclosed
- Undisclosed
- 10 - 49
- Pembroke Pines, FL
Services provided
- 10% Call Center Services
- 20% Business Consulting
- 20% Digital Strategy +6 services
- 10% Back Office Outsourcing
- 10% Corporate Training & Coaching
- 10% Customer Service Outsourcing
- 10% HR Consulting
- 5% Email Marketing
- 5% SMS Marketing
Launched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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Get closer to kicking off your next project today
Build My Project BriefClutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 Ec3
- 2 The Sound Pipe Media
- 3 Pearl Lemon
- 4 Upstream BPO
- 5 ARC Business Process Outsourcing
- 6 EverHelp
- 7 MainSource 365 Tech LLC
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Centers for the Gambling Industry
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- $10,000+
- < $25 / hr
- 50 - 249
- Durban, South Africa
Ability to deliver
28.5/40.0- 16 Reviews
- 7.1 Clients & Experience
- 5.4 Market Presence
Service focus
- 45% Call Center Services
- 55% Other
-
- $10,000+
- $100 - $149 / hr
- 10 - 49
- London, England
Ability to deliver
33.1/40.0- 15.6 Reviews
- 8.3 Clients & Experience
- 9.2 Market Presence
Service focus
- 10% Sales Outsourcing
- 90% Other
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- $1,000+
- $50 - $99 / hr
- 10 - 49
- London, England
Ability to deliver
32.7/40.0- 15.8 Reviews
- 7.6 Clients & Experience
- 9.2 Market Presence
Service focus
- 10% Sales Outsourcing
- 90% Other
-
- $1,000+
- Undisclosed
- 1,000 - 9,999
- Kuala Lumpur, Malaysia
Ability to deliver
23.5/40.0- 18 Reviews
- 1.5 Clients & Experience
- 4 Market Presence
Service focus
- 65% Call Center Services
- 25% Sales Outsourcing
- 10% Other
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- Undisclosed
- < $25 / hr
- 50 - 249
- Stellenbosch, South Africa
Ability to deliver
23/40.0- 16.4 Reviews
- 2.1 Clients & Experience
- 4.6 Market Presence
Service focus
- 20% Call Center Services
- 40% Sales Outsourcing
- 40% Other
-
- $5,000+
- < $25 / hr
- 250 - 999
Ability to deliver
26.8/40.0- 19.6 Reviews
- 1.4 Clients & Experience
- 5.8 Market Presence
Service focus
- 15% Call Center Services
- 5% Sales Outsourcing
- 80% Other
-
- $5,000+
- $100 - $149 / hr
- 10 - 49
- Pasig, Philippines
Ability to deliver
24.3/40.0- 15.8 Reviews
- 3.4 Clients & Experience
- 5.2 Market Presence
Service focus
- 20% Call Center Services
- 80% Other
Contenders Breakdown
-
- $1,000+
- < $25 / hr
- 50 - 249
- New Delhi, India
Ability to deliver
5.3/40.0- 0 Reviews
- 0 Clients & Experience
- 5.3 Market Presence
Service focus
- 30% Call Center Services
- 10% Sales Outsourcing
- 60% Other
-
- $1,000+
- < $25 / hr
- 50 - 249
- Mandaluyong, Philippines
Ability to deliver
5.2/40.0- 0 Reviews
- 0 Clients & Experience
- 5.2 Market Presence
Service focus
- 12% Call Center Services
- 25% Sales Outsourcing
- 63% Other
-
- $100,000+
- < $25 / hr
- 250 - 999
- Barranquilla, Colombia
Ability to deliver
4.9/40.0- 0 Reviews
- 0 Clients & Experience
- 4.9 Market Presence
Service focus
- 20% Sales Outsourcing
- 80% Other
-
- $1,000+
- < $25 / hr
- 10 - 49
- Dnipro, Ukraine
Ability to deliver
5.2/40.0- 0 Reviews
- 0.6 Clients & Experience
- 4.6 Market Presence
Service focus
- 14% Call Center Services
- 86% Other
-
- $1,000+
- < $25 / hr
- 50 - 249
- Durrës, Albania
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 30% Call Center Services
- 10% Sales Outsourcing
- 60% Other
-
- $10,000+
- $150 - $199 / hr
- 50 - 249
- Nottingham, England
Ability to deliver
5.7/40.0- 0 Reviews
- 0 Clients & Experience
- 5.7 Market Presence
Service focus
- 10% Call Center Services
- 90% Other
-
- Undisclosed
- Undisclosed
- 50 - 249
- Kyiv, Ukraine
Ability to deliver
5.7/40.0- 0 Reviews
- 0 Clients & Experience
- 5.7 Market Presence
Service focus
- 10% Call Center Services
- 90% Other
-
- $1,000+
- $25 - $49 / hr
- 10 - 49
- Alba Iulia, Romania
Ability to deliver
4.6/40.0- 0 Reviews
- 0 Clients & Experience
- 4.6 Market Presence
Service focus
- 10% Call Center Services
- 90% Other
-
- $1,000+
- < $25 / hr
- 50 - 249
- San Diego, CA
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 10% Call Center Services
- 20% Sales Outsourcing
- 70% Other
-
- Undisclosed
- Undisclosed
- 10 - 49
- Pembroke Pines, FL
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 10% Call Center Services
- 90% Other
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