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Shift-Arts is a company outsourcer of Customer Support services. Throughout 4 years we provide a highly-professional remote customer support services for our clients: trading platforms, finance platforms, PSPs (payment processors), services platforms.
We provide a wide range of services:
1) Customer Support (emails, tickets, online-chats, inbound/outbound calls, technical support, compliance KYC/AML)
2) Chargeback disputes representment.
Why work with us?
✔ professional agents with expert knowledge in certain verticals;
✔ 4 years of proven experience;
✔ strong customer privacy protection;
✔ quick integration;
✔ increase in sales and ROI;
✔ customers satisfaction growth;
✔ decreased chargeback rate.
Our team fluently speaks: English, Russian.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
10 - 49
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Locations
Dnipro, Ukraine
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Year founded
Founded 2015
1 Locations
- Dnipro , Ukraine
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- Answering services
- 100%
- Customer Service Outsourcing
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- IT Managed Services Focus
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- Help desk
- 100%
- Outbound Services
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Industries
- Information technology
- 40%
- Gambling
- 30%
- eCommerce
- 30%
Clients
- Small Business (<$10M)
- 100%
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