Top Answering Service in Canada
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Undisclosed< $25 / hr250 - 999Serves CanadaServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
UndisclosedUndisclosed250 - 999Serves CanadaServices provided
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See all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
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See all 80 projectsDMT Business Development is a lead generation company specializing in outbound lead generation and sales pipeline expansion. Across their reviews, 100% of clients commend their proactive communication, expertise, and ability to deliver timely, qualified leads. Their services consistently result in high engagement rates and significant sales pipeline growth, demonstrating their effective strategies and personalized approach.
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$1,000+Undisclosed50 - 249Toronto, Canada
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See all 75 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
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See all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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See all 85 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
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See all 12 projectsFlairsTech is a distinguished provider of Contact Center Services, excelling in Customer Support Services, Telephonic Support, and Technical Support. Across reviews, 100% of clients commend their professionalism and adaptability, with significant improvements noted in metrics like call capture rates and customer satisfaction scores, often surpassing 95% or 97% respectively. Their alignment with client values and cost-effective solutions are consistently praised.
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
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IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$10,000+< $25 / hr250 - 999Dorval, Canada
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See all 2 projectsCanadaDirect is a company specializing in outbound telemarketing services, utilizing live agents and voice assistance to enhance customer engagement and sales conversion. Reviews highlight a 20% increase in sales and a significant reduction in customer complaints, with 100% of feedback emphasizing their project management excellence and focus on compliance. The firm is noted for its entrepreneurial approach and maintaining high performance standards.
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UndisclosedUndisclosed50 - 249Toronto, Canada
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See all 14 projects24H Virtual is a professional company providing comprehensive Contact Center Services, including inbound and outbound call handling, customer support, and telephonic support. They have consistently received positive feedback, with approximately 100% of clients praising their flexibility, professionalism, and effective communication. Clients particularly appreciate their ability to seamlessly integrate into existing workflows and provide personalized support, enhancing customer satisfaction and operational efficiency.
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$1,000+Undisclosed250 - 999Calgary, Canada
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See all 3 projectsLine One Contact Centres Inc is a provider of comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. Across their reviews, they are praised for their exceptional service delivery, flexibility, and responsiveness, achieving a 90% answer rate with no complaints and consistently maintaining a low margin of error.
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$1,000+< $25 / hr1,000 - 9,999Markham, Canada
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See all 4 projectsCallnovo is a business process outsourcing company specializing in multilingual customer support and AI-powered assistance for various industries, including medical devices and e-commerce. Reviews highlight their effective service delivery and strong project management, with 100% of clients noting their professionalism and responsiveness. Clients appreciate their integration of AI technology, with 85% remarking on the efficiency improvements from their HeroDash AI platform.
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$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
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See all 2 projectsThe CommAlert Group is a distinguished provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. With overwhelmingly positive feedback, clients commend their professionalism, 100% call answer rate, and willingness to exceed expectations. Approximately 100% of reviewers highlight their exceptional customer service and effective call handling, underscoring their strategic advantage in maintaining customer satisfaction.
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
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See all 12 projectsBitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.
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$1,000+< $25 / hr50 - 249St. John's, Canada
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See all 3 projectsTelelink is a Contact Center Services provider, offering comprehensive Inbound and Outbound Call Center solutions, including Customer Support and Phone Support services. The feedback from their clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and effective call handling. Clients consistently commend their impressive project management, attention to quality, and exceptional customer service.
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$1,000+< $25 / hr250 - 999Vancouver, Canada
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See all 1 projectsAgents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.
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$5,000+$100 - $149 / hr10 - 49Toronto, Canada
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See all 1 projectsSeologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.
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$10,000+$200 - $300 / hr2 - 9Toronto, Canada
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See all 1 projectsPeak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.
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$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
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Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
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Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Winnipeg, Canada
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Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Vaughan, Canada
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Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
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Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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$1,000+Undisclosed250 - 999St. John's, Canada
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Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Vaughan, Canada
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3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed10 - 49Toronto, Canada
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Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10,000+Winnipeg, Canada
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Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$50,000+< $25 / hr250 - 999Edmonton, Canada
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Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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Undisclosed< $25 / hr10 - 49Montréal, Canada
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Kewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services.
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Undisclosed< $25 / hr10 - 49Toronto, Canada
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Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Drayton Valley, Canada
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Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
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NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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$10,000+Undisclosed50 - 249Kingston, Canada
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Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
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Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
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$1,000+< $25 / hr10 - 49Toronto, Canada
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Call Force Global is a telephone answering service. The firm is headquartered in Toronto, Canada. Their team focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Terrebonne, Canada
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Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Montréal, Canada
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Alteka, a large answering service, is based in Montréal, Canada. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
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Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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$1,000+< $25 / hr1,000 - 9,999Laval, Canada
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Nordia is a telephone answering service based in Laval, Canada. Launched in 1999, the team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Alberton, Canada
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IO Solutions is an Alberton, Canada-based telephone answering service. They provide Call Center Services.
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$1,000+< $25 / hr250 - 999Montréal, Canada
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VOXDATA is a call center service. They were established in 1995 and provide Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Toronto, Canada
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AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Regina, Canada
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We An-Ser Communications Group, an answering service company, is headquartered in Regina, Canada. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2006.
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UndisclosedUndisclosed50 - 249Moncton, Canada
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Accu-Link Call Centres Inc. Is an answering service company. They are located in Moncton, Canada and have midsize team. They provide Call Center Services.
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UndisclosedUndisclosed50 - 249Saint John, Canada
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Directors' Choice is a call center service based in Saint John, Canada. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Halifax, Canada
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Answer 365 is an answering service company. The team is located in Halifax, Canada, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Hamilton, Canada
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Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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$5,000+Undisclosed2 - 9Toronto, Canada
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Business-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
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$1,000+< $25 / hr10 - 49Oakville, Canada
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Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Ottawa, Canada
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Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Montreal, Canada
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Gexel Telecom is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were launched in 1998.
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List of the Top 10 Canada Answering Services Companies
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$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
29.2/40.016.2/20 Reviews8.8/10 Clients & Experience4.2/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
29.7/40.016.6/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services25% Answering services50% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
24.9/40.014/20 Reviews7.2/10 Clients & Experience3.7/10 Market PresenceService focus
35% Call Center Services50% Answering services65% Other -
$1,000+< $25 / hr1,000 - 9,999Markham, Canada
Ability to deliver
22.5/40.017.2/20 Reviews1.7/10 Clients & Experience3.7/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Ability to deliver
24/40.016.2/20 Reviews3.9/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
28.2/40.016.2/20 Reviews8/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
$1,000+< $25 / hr50 - 249St. John's, Canada
Ability to deliver
22.8/40.015.6/20 Reviews3.2/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services50% Answering services -
$1,000+< $25 / hr250 - 999Vancouver, Canada
Ability to deliver
19.8/40.014.6/20 Reviews1.2/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services64% Answering services40% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
22.4/40.016.2/20 Reviews2.1/10 Clients & Experience4.1/10 Market PresenceService focus
15% Call Center Services30% Answering services85% Other -
$10,000+$200 - $300 / hr2 - 9Toronto, Canada
Ability to deliver
20.1/40.016.4/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Ability to deliver
5.7/40.00/20 Reviews1.6/10 Clients & Experience4.1/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
4.3/40.00/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+$25 - $49 / hr250 - 999Winnipeg, Canada
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
60% Call Center Services67% Answering services40% Other -
$1,000+< $25 / hr250 - 999Vaughan, Canada
Ability to deliver
4.4/40.00/20 Reviews0/10 Clients & Experience4.4/10 Market PresenceService focus
30% Call Center Services65% Answering services70% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
60% Call Center Services100% Answering services40% Other -
$1,000+Undisclosed250 - 999St. John's, Canada
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
46% Call Center Services100% Answering services54% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
80% Call Center Services100% Answering services20% Other -
$1,000+< $25 / hr10,000+Winnipeg, Canada
Ability to deliver
4.4/40.00/20 Reviews0/10 Clients & Experience4.4/10 Market PresenceService focus
17% Call Center Services100% Answering services83% Other -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services57% Answering services70% Other -
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Ability to deliver
7.2/40.00/20 Reviews2.9/10 Clients & Experience4.4/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
33.5/40.019.8/20 Reviews10/10 Clients & Experience3.7/10 Market PresenceService focus
10% Call Center Services10% Answering services90% Other -
Undisclosed< $25 / hr10 - 49Montréal, Canada
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Call Center Services95% Answering services -
Undisclosed< $25 / hr10 - 49Toronto, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services70% Answering services -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services70% Answering services25% Other
Latest Answering Services Articles
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Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
