Top Answering Service in Hamilton
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42 Companies
List of the Top Hamilton Answering Services Companies
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Undisclosed< $25 / hr250 - 999Serves Hamilton, CanadaServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Receptive
Clients have noted Moneypenny USA's team as being friendly and timely, with a commendable receptiveness to requests. One client highlighted their quick corrections and acknowledgment of errors, stating, 'They’re friendly, timely, and receptive to my requests.' Despite some operational hiccups, overall sentiment indicates that Moneypenny is responsive and attentive, although there are areas for improvement in their service execution.-
Answering Services for Kick-boxing Fitness Facility
4.0 Sep 25, 2020They’re friendly, timely, and receptive to my requests. Their team quickly makes corrections. When there’s something wrong, they acknowledge it.
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5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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- English
- Spanish
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UndisclosedUndisclosed250 - 999Serves Hamilton, CanadaServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Reliable
Clients consistently highlight AnswerFirst's reliability as a key strength in their service delivery. One client noted, 'They are reliable and have served us well,' emphasizing their consistent performance in managing call volumes. Another mentioned, 'They fit the requirements we needed for our call volume and price point,' reinforcing the sentiment of dependability. Overall, the feedback indicates a strong trust in AnswerFirst's ability to meet clients' needs effectively.-
Inbound Calling Support for IT Company
4.5 Nov 2, 2017They are reliable and have served us well. Like I mentioned, reliability is their strong suit. We’ve had their services for 3 years, since 2014.
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Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+Undisclosed50 - 249Toronto, Canada
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +220% Search Engine Optimization10% Social Media MarketingFocus Areas
30% Answering services60% Virtual receptionist10% Inbound appointment schedulingSee all 75 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
Reviews mention Detail-oriented
Top Virtual Assistant has received consistently positive feedback regarding its detail-oriented approach. Clients noted their impressive attention to detail, particularly in managing tasks such as scheduling and documentation, which significantly improved organizational efficiency. One client highlighted their proactive identification of process bottlenecks, while another praised their reliability and consistent task completion. Overall, the sentiment reflects a strong appreciation for Top Virtual Assistant's meticulousness and commitment to maintaining high standards in their work.-
Back Office Outsourcing for Locksmith Company
5.0 Aug 15, 2025Their project management was highly organized, with all tasks and calls handled on time. They were responsive to our needs, quickly adapting to any changes or special requests. Communication was smooth and proactive, ensuring nothing was overlooked.
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Back-Office Support for Nonprofit Organization
5.0 Nov 29, 2025What stood out most was their organizational discipline and attention to detail. Unlike typical admin support, they proactively identified process bottlenecks and suggested improvements. Their ability to handle routine tasks efficiently yet thoughtfully, freeing up our internal resources to focus on strategic work, was especially impressive.
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Administrative Support for Renovation & Flooring Company
5.0 Dec 20, 2025The most impressive part was their reliability and attention to detail. They handled tasks responsibly and consistently, which made a real difference in keeping our operations running smoothly.
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3 of 3 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$10,000 – $49,000 avg. project costAnswering services Experience
Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with clients praising their professionalism and responsiveness. Notably, 100% of reviewers highlighted improved response times and customer satisfaction due to their prompt call handling and support. Clients appreciated the seamless integration of Top Virtual Assistant into their teams, facilitating enhanced communication and operational efficiency. While clients suggested improvements in performance analytics, the overall sentiment indicates strong satisfaction with the measurable outcomes, including increased sales opportunities and reduced call waiting times.
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More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (7)Toronto, Canada
161 Bay Street
Toronto, Canada M5J 2T221 - 30
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$1,000+$25 - $49 / hr1,000 - 9,999Toronto, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Detail-oriented
Clients consistently highlight ContactPoint 360's detail-oriented approach, noting their professionalism and commitment to customer success. One client emphasized their 'attention to detail' and responsiveness during project management, which contributed to improved customer satisfaction scores and consistent service quality. The leadership's support and the team's organization were also praised, reinforcing the overall positive sentiment regarding the company's meticulousness in handling tasks and implementing feedback efficiently.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. The professionalism, attention to detail, and commitment to customer success were impressive.
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See All Locations (9)Toronto, Canada
1880 O'Connor Drive
Toronto, Canada M4A 1W9201 - 250
888-257-9892
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Less than $10,000 avg. project cost for Call Center Services services in HamiltonRead Similar ReviewsCall Center Services project highlight
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Review Rating from Clients
4.0/5.0
Quality
4.5
Schedule
5.0
Cost
3.5
Willing to Refer
4.5
Local businesses commend ContactPoint 360 for combining multichannel customer service with back-office support and performance tracking. Toronto reviewers cite stronger customer satisfaction, faster responses, timely delivery, and a professional, collaborative team.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 85 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
Reviews mention Great project management
Task Virtual has received high praise for its exceptional project management capabilities. Clients noted that the team delivered tasks on time, maintained clear communication, and promptly addressed any concerns. One client emphasized the organized and responsive nature of their project management, highlighting regular status updates and flexibility in adapting to changing priorities. Another client appreciated the proactive suggestions for improvements, which further enhanced their SEO strategy. Overall, Task Virtual's project management was described as outstanding and instrumental in achieving project goals.-
Market Research for Performing Arts Venue
5.0 Mar 11, 2025Task Virtual’s project management was excellent. The team consistently delivered items on time and was highly responsive to our needs. Their ability to manage the project efficiently ensured a smooth workflow and successful outcomes.
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Back Office Outsourcing for Marketing Consultancy Firm
5.0 Mar 15, 2025Task Virtual's project management was outstanding; they consistently delivered on deadlines and were always responsive, addressing our needs with efficiency and clarity.
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SEO Services for Financial Services Company
5.0 Sep 13, 2025Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns.
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SEO Services for Pest Control Company
5.0 Dec 17, 2025Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times.
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Virtual Assistance Services for Fashion Retailer
5.0 Sep 8, 2026Project management was one of the stronger parts of the engagement. Communication was straightforward, and we were able to explain our requirements without having to repeatedly go through the same issues. We used email and Slack for regular communication, while Trello was used to organize tasks. The team was generally responsive when we needed something changed. For example, when we adjusted how certain order inquiries should be handled, the team adapted the workflow and incorporated the new instructions rather than continuing with the old process. Tasks were completed within the agreed timelines, and when something required clarification, the team raised it instead of making assumptions. That was particularly useful because customer-service issues can sometimes require judgment rather than simply following a checklist.
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2 of 2 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Task Virtual has received overwhelmingly positive feedback for its Answering services, with clients highlighting its operational support, flexibility, and professionalism. Approximately 90% of reviewers praised the company's responsiveness and ability to adapt to changing client needs. Clients reported significant operational benefits, with one client processing over 3,500 requests in six months due to Task Virtual's support. While there were minor suggestions for improving onboarding processes, overall sentiment reflects that Task Virtual effectively relieved internal teams of repetitive tasks, allowing them to focus on strategic priorities.
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4 of 5 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Transaction Platform
5.0 — Task Virtual provided virtual assistant services to a transaction platform. The team handled customer support, administrative tasks, data processing, and B2B lead generation. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Toronto-based clients describe Task Virtual as a responsive partner across distinct needs, from financial-services SEO to education-technology administration and customer support. They emphasize measurable improvements in online visibility and operational efficiency, alongside consistent communication and dependable project management.Read Local ReviewsWas this helpful?
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$1,000+< $25 / hr10 - 49Oakville, Canada
Services provided
47% Call Center Services25% Back Office Outsourcing18% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSmall answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 14 projects24H Virtual is a professional company providing comprehensive Contact Center Services, including inbound and outbound call handling, customer support, and telephonic support. They have consistently received positive feedback, with approximately 100% of clients praising their flexibility, professionalism, and effective communication. Clients particularly appreciate their ability to seamlessly integrate into existing workflows and provide personalized support, enhancing customer satisfaction and operational efficiency.
4 of 4 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Overall, 24H Virtual has received positive feedback for their answering services, with clients highlighting their responsiveness and effective communication. Approximately 85% of reviewers expressed satisfaction with the service, noting improved call management and customer interactions. Key strengths include personalized attention, project management, and adaptability to client needs. Notably, one client reported a significant increase in conversion rates, while another emphasized the emotional intelligence demonstrated in handling sensitive messages. Areas for improvement mentioned were minimal, focusing primarily on speed and billing processes.
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Industry Experience
24H Virtual has demonstrated strong expertise across various industries, including Legal, Financial Services, Real Estate, and Automotive. Clients commend their responsiveness, professionalism, and ability to enhance operational efficiency. In the Legal sector, they excelled in call management for law firms, while in Financial Services, they provided creative solutions for unique projects. Real Estate clients appreciated their call handling and appointment management. Overall, sentiment is positive, making them a suitable partner for businesses requiring reliable virtual assistance.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation AutomotiveWas this helpful?
2 of 2 Hamilton-based reviews are 5 starsLess than $10,000 avg. project cost for Call Center Services services in HamiltonRead Similar ReviewsCall Center Services project highlight
Call Center Services for EV Charging Solutions Company
5.0 — 24H Virtual provided call center services for an EV charging solutions company. The team set up a 1-888 call center, staffed it 24/7, and integrated the client's troubleshooting workflows and AI Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Reviewers in Toronto highlight 24H Virtual’s ability to train agents on account-specific processes and handle diverse calls, from tenant inquiries to delivery support and health-service questions. They commend smooth implementation, adaptable coverage, and organized communication, noting that the service frees staff to focus on other work.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 18 projectsAnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.
Reviews mention Accommodating
The reviews reflect a highly accommodating sentiment towards AnswerForce, with clients praising their responsiveness and adaptability. One client noted, "They answer every time, and they answer quickly," highlighting their consistent availability. Another emphasized their proactive approach, stating, "They reached out to me when COVID-19 started happening..." Overall, clients appreciate the tailored service and flexibility, with one recommending potential customers to "trust their process" as AnswerForce effectively meets individual needs.-
Answering Services & Inbound Client Mgmt for Tutoring Co
4.0 Apr 30, 2020They’re proactive. They reached out to me when COVID-19 started happening and asked if I wanted to do anything different with my scripting. They looked to see what worked best for the business and for me. I like that I have a choice. Even if you call a couple of times, they know who you are, so you don’t need to provide your information again.
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6 of 8 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Overall, AnswerForce has received overwhelmingly positive feedback from clients utilizing their answering services, with approximately 90% of reviews indicating satisfaction. Key strengths include their responsiveness, professionalism, and adaptability, with 80% of reviewers noting effective communication and call handling. Clients report improved accessibility for their customers, enhancing service reliability. Areas for improvement are minor, with only 10% of reviewers suggesting potential cost adjustments. The strong emphasis on tailored solutions and user-friendly systems has led to high client satisfaction and retention rates.
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See All Locations (3)Toronto, Canada
99 Yorkville Avenue
Toronto, Canada M5R 1C176 - 100
800 858 1426
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$50,000 – $199,999 avg. project cost for Call Center Services services in HamiltonRead Similar ReviewsCall Center Services project highlight
Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read moreWas this helpful?
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UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistNCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
100% Call Center ServicesFocus Areas
50% Answering services26% Virtual receptionist24% Inbound appointment schedulingAnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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$10,000+$200 - $300 / hr2 - 9Toronto, Canada
Services provided
30% Call Center Services30% AI Consulting30% Customer Service Outsourcing +25% Search Engine Optimization5% Web DesignFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 1 projectsPeak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.
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$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Services provided
15% Call Center Services15% Email Marketing10% AR/VR Development +610% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI Design10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 1 projectsSeologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.
Industry Experience
SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Toronto-based clients praise Seologist for expert SEO strategy and a fast website overhaul, including replatforming that improved site speed. They report first-page rankings, organic leads within weeks, and growing brand visibility, alongside reliable, timely delivery.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% IT Managed ServicesFocus Areas
100% Answering servicesLaunched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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$1,000+< $25 / hr1,000 - 9,999Markham, Canada
Services provided
35% Call Center Services30% Customer Service Outsourcing20% AI Agents +115% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsCallnovo is a business process outsourcing company specializing in multilingual customer support and AI-powered assistance for various industries, including medical devices and e-commerce. Reviews highlight their effective service delivery and strong project management, with 100% of clients noting their professionalism and responsiveness. Clients appreciate their integration of AI technology, with 85% remarking on the efficiency improvements from their HeroDash AI platform.
2 of 3 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Callnovo has received positive feedback in recent reviews, highlighting their effective customer support services across various industries. Clients commend Callnovo for their strong service delivery and responsiveness, with measurable outcomes such as reduced response times and improved customer satisfaction ratings. One client noted a significant decrease in product returns due to better guidance and issue resolution. Overall, the sentiment is highly favorable, with clients appreciating Callnovo's combination of skilled personnel and advanced technology.Was this helpful?
Industry Experience
Callnovo has demonstrated expertise in the medical device, eCommerce, and advertising sectors, providing exceptional customer support and operational efficiency. In the medical industry, they excelled in multilingual support and service standardization, while in eCommerce, they significantly enhanced customer satisfaction and reduced response times. Feedback highlights Callnovo's strong project management and adaptability, making them a valuable partner across diverse industries focused on quality customer service and technological integration.
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Other industries Advertising & marketingWas this helpful?
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$1,000+< $25 / hr10 - 49Mississauga, Canada
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistSee all 1 projectsRezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.
See All Locations (2)Mississauga, Canada
150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M56 - 9
+1 (416) 648-7581
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesParadigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Vaughan, Canada
Services provided
46% Call Center Services31% Customer Service Outsourcing13% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering services3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesEstablished in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Vaughan, Canada
Services provided
30% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
65% Answering services35% Inbound appointment schedulingFounded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$1,000+$300+ / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services30% Commercial Brokerage Services20% Customer Service Outsourcing +215% Fulfillment10% Sales OutsourcingFocus Areas
40% Answering services50% Virtual receptionist10% Inbound appointment schedulingCall Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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$5,000+Undisclosed2 - 9Toronto, Canada
Services provided
10% Call Center Services40% IT Staff Augmentation30% HR Consulting +120% Sales OutsourcingFocus Areas
100% Answering servicesBusiness-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
100% Call Center ServicesFocus Areas
55% Answering services45% Inbound appointment schedulingCall Force Global is a telephone answering service. The firm is headquartered in Toronto, Canada. Their team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Hamilton, Canada
Services provided
10% Call Center Services40% Cybersecurity10% BI & Big Data Consulting & SI +410% Robotics Process Automation10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingMatayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
Read moreSee All Locations (2)Hamilton, Canada
Lesterwood street
Hamilton, Canada L8V1
+1.365.324.2933
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
20% Call Center Services23% Back Office Outsourcing20% Accounting +317% Customer Service Outsourcing10% IT Managed Services10% TranscriptionFocus Areas
100% Answering servicesTask Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.
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$1,000+Undisclosed10 - 49Toronto, Canada
Services provided
80% Call Center Services20% Sales OutsourcingFocus Areas
100% Answering servicesEstablished in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
45% Answering services30% Inbound appointment scheduling25% Virtual receptionistIn Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
60% Call Center Services40% Financial ConsultingFocus Areas
30% Answering services70% Inbound appointment schedulingGlobalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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Undisclosed< $25 / hr10 - 49Toronto, Canada
Services provided
100% Call Center ServicesFocus Areas
70% Answering services20% Inbound appointment scheduling10% Virtual receptionistAnswer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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Undisclosed< $25 / hr50 - 249Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Corporate Travel Management +125% Customer Service OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistHireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
30% Call Center Services30% Business Consulting15% Back Office Outsourcing +215% Sales Outsourcing10% IT Staff AugmentationFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistFounded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProfcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Toronto, Canada
Parkcrest Dr
Toronto, Canada M1M2 - 5
+14378370101
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistAptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
30% Call Center Services30% Back Office Outsourcing20% Corporate Training & Coaching +120% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingPhone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Services provided
25% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
100% Answering servicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
10% Call Center Services20% Application Testing20% Compliance Consulting +420% IT Managed Services10% Back Office Outsourcing10% Business Consulting10% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingTeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
35% Call Center Services35% Funding & Investment30% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistHeadquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Financial Advising & Planning +125% Funding & InvestmentFocus Areas
50% Answering services50% Virtual receptionistPro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% BI & Big Data Consulting & SI5% Market ResearchFocus Areas
64% Answering services36% Inbound appointment schedulingSee all 1 projectsAgents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.
Industry Experience
Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
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GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.Was this helpful?
See All Locations (3)Toronto, Canada
250 Yonge Street Suite 2201
Toronto, Canada M4S 2B2+1 (604) 210 8100
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Undisclosed< $25 / hr2 - 9Toronto, Canada
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSmall telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Hamilton, Canada
Services provided
30% Call Center Services25% IT Managed Services15% Application Management & Support +215% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
100% Answering servicesFounded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
15% Call Center Services20% Back Office Outsourcing15% Web Design +615% Web Development10% Customer Service Outsourcing10% Sales Outsourcing5% Email Marketing5% Search Engine Optimization5% Social Media MarketingFocus Areas
100% Answering servicesLSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
25% Call Center Services42% Customer Service Outsourcing33% Back Office OutsourcingFocus Areas
100% Answering servicesInnovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Hamilton, Canada
Services provided
10% Call Center Services45% Back Office Outsourcing25% HR Consulting +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
Read moreSee All Locations (4)Hamilton, Canada
5-1404 Cormorant Rd
Hamilton, Canada L9G 4V5Was this helpful?
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List of the Top Hamilton Answering Services Companies
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$1,000+< $25 / hr10 - 49Oakville, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
47% Call Center Services100% Answering services53% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
29.7/40.016.6/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services25% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
27.1/40.014.6/20 Reviews8.3/10 Clients & Experience4.2/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
27.8/40.019.6/20 Reviews4.7/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Toronto, Canada
Ability to deliver
26.6/40.016/20 Reviews4.8/10 Clients & Experience5.8/10 Market PresenceService focus
41% Call Center Services40% Answering services59% Other -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Answering services -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
24.5/40.017.8/20 Reviews2.2/10 Clients & Experience4.5/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$10,000+$200 - $300 / hr2 - 9Toronto, Canada
Ability to deliver
20.1/40.016.4/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
22.4/40.016.2/20 Reviews2.1/10 Clients & Experience4.1/10 Market PresenceService focus
15% Call Center Services30% Answering services85% Other -
$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Markham, Canada
Ability to deliver
22.5/40.017.2/20 Reviews1.7/10 Clients & Experience3.7/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr10 - 49Mississauga, Canada
Ability to deliver
5.9/40.00/20 Reviews2.9/10 Clients & Experience3/10 Market PresenceService focus
50% Call Center Services15% Answering services50% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
46% Call Center Services100% Answering services54% Other
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