Top Answering Service in Toronto
7 Leaders 15 Contenders
41 Companies
List of the Top Toronto Answering Services Companies
Sponsored
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Toronto, CanadaServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
Read Most Recent ReviewWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Retail Hospitality & leisure Telecommunications Energy & natural resources Information technology Advertising & marketing Manufacturing Education Business services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
Was this helpful?
-
$1,000+$25 - $49 / hr1,000 - 9,999Toronto, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Reliable
The feedback regarding ContactPoint 360 emphasizes their reliability in project management. Clients noted that deliverables were completed on schedule, and the team responded promptly to adjustments. One client highlighted the organized approach and the consistent resolution of support requests, leading to improved customer feedback. Overall, the sentiment reflects a strong trust in their ability to manage communications effectively and adapt to client needs.-
Back-Office/Customer Service Outsourcing for Software Dev Co
5.0 Jan 12, 2026Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
Read Full Review
Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
Less than $10,000 avg. project cost for Call Center Services services in TorontoRead Similar ReviewsCall Center Services project highlight
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Review Rating from Clients
4.0/5.0
Quality
4.5
Schedule
5.0
Cost
3.5
Willing to Refer
4.5
Reviewers in Toronto emphasize ContactPoint360's strong project management, quality assurance, and adaptability in supporting inbound, outbound, and back-office tasks. Their focus on scalable solutions and professional team culture earns consistent positive feedback.Read Local ReviewsWas this helpful?
-
-
$1,000+Undisclosed50 - 249Toronto, Canada
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +220% Search Engine Optimization10% Social Media MarketingFocus Areas
30% Answering services60% Virtual receptionist10% Inbound appointment schedulingSee all 72 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
Reviews mention Reliable
Overall, clients express a strong sentiment of reliability towards Top Virtual Assistant. Key feedback highlights include efficient project management, timely task completion, and clear communication. One client emphasized their 'dependability,' noting how it positively impacted organizational smoothness. Another mentioned that tasks were 'completed on time' and that the team was 'always responsive.' Clients appreciated how the assistants adapted to their needs, reinforcing the perception of Top Virtual Assistant as a reliable partner in managing administrative tasks.-
AI Agents for Appliance Repair Company
5.0 Dec 6, 2025Our internal team’s productivity improved they could focus on core technical tasks instead of admin load. Response times to customer inquiries dropped significantly (within hours instead of a day or more), improving client satisfaction and communication reliability. Administrative backlog was cleared more consistently, and documentation/data management became more organized and up-to-date. Top Virtual Assistant managed tasks efficiently. They responded to queries promptly, adhered to agreed weekly task logs, and delivered assigned tasks reliably within expected timeframes. Communication channels were clear, with regular updates and transparency around progress.
Read Full Review -
Back-Office Outsourcing for Housing Nonprofit
5.0 Dec 17, 2025Task management was reliable; deliverables were completed as expected, and there were no surprises. We appreciated that we didn’t have to chase for follow-ups; they stayed on top of assignments and kept us in the loop.
Read Full Review -
Call Center Services for Auto Detailing Company
5.0 Dec 18, 2025The workflow was consistent and reliable. Tasks were completed when expected, and communication stayed clear without the need for constant check-ins.
Read Full Review -
Administrative Support for Renovation & Flooring Company
5.0 Dec 20, 2025Project management was smooth and reliable. Tasks were completed on time, communication was clear, and the team was always responsive when we needed changes or had questions. They adapted well to our processes.
Read Full Review -
Administrative Support for Renovation & Flooring Company
5.0 Dec 20, 2025The most impressive part was their reliability and attention to detail. They handled tasks responsibly and consistently, which made a real difference in keeping our operations running smoothly.
Read Full Review
Was this helpful?
Industry Experience
Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors.
Read All ReviewsSelect Industry to see insights
Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Construction Education AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 74 projectsTask Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
3 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of Task Virtual reflect a consistently positive sentiment, highlighting their effective integration into client operations. Clients praised their responsive project management, ability to streamline workflows, and enhance communication processes. Notably, one client noted improved appointment scheduling and reduced administrative burdens, while another emphasized the team's professionalism and empathetic communication with patients. Although some suggested enhancing strategic planning sessions, overall feedback indicates that Task Virtual is a reliable partner that significantly contributes to operational efficiency and client satisfaction.Was this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Clients in Toronto praise Task Virtual for their expertise in SEO and virtual assistance, delivering measurable growth in online visibility and operational efficiency. They highlight the company's proactive communication, tailored strategies, and ability to handle complex projects smoothly.Read Local ReviewsWas this helpful?
-
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 18 projectsAnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.
6 of 8 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Overall, AnswerForce has received overwhelmingly positive feedback from clients utilizing their answering services, with approximately 90% of reviews indicating satisfaction. Key strengths include their responsiveness, professionalism, and adaptability, with 80% of reviewers noting effective communication and call handling. Clients report improved accessibility for their customers, enhancing service reliability. Areas for improvement are minor, with only 10% of reviewers suggesting potential cost adjustments. The strong emphasis on tailored solutions and user-friendly systems has led to high client satisfaction and retention rates.
Read Most Recent ReviewWas this helpful?
Industry Experience
AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Financial services Consulting Nonprofit Human Resources Education Information technology Business services Manufacturing Construction Retail Utilities IT ServicesWas this helpful?
View projects from:
San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)Was this helpful?
-
UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
25% Answering services60% Virtual receptionist15% Inbound appointment schedulingSee all 13 projects24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction.
Reviews mention Dedicated
Clients express high satisfaction with 24H Virtual's dedication and involvement in their projects. One review highlights the company's commitment to understanding client needs and maintaining seamless communication, stating, "Their dedication and involvement in making the experience easy are impressive." Overall, the sentiment reflects a strong appreciation for 24H Virtual's collaborative approach and willingness to adapt, fostering a respectful and effective partnership.-
Customer Service for Nonprofit Health Organization
5.0 Mar 25, 2021Their dedication and involvement in making the experience easy are impressive. They are result-driven and willing to grow as we grow.
Read Full Review
Was this helpful?
Industry Experience
24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness TransportationWas this helpful?
View projects from:
Was this helpful?
Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Reviewers in Toronto commend 24H Virtual for their reliable, organized, and results-driven approach to virtual reception and call support. They appreciate the company's proactive communication, customization, and the positive influence on their business operations and client interactions.Read Local ReviewsWas this helpful?
-
-
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Services provided
15% Call Center Services15% Email Marketing10% AR/VR Development +610% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI Design10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 1 projectsSeologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.
Industry Experience
SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
Read All ReviewsSelect Industry to see insights
Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Toronto emphasize Seologist’s expertise in SEO and website optimization, noting significant improvements in search visibility and brand presence. Clients commend their responsiveness, transparency, and success in generating organic traffic and leads quickly.Read Local ReviewsWas this helpful?
-
$10,000+$200 - $300 / hr2 - 9Toronto, Canada
Services provided
30% Call Center Services30% AI Consulting30% Customer Service Outsourcing +25% Search Engine Optimization5% Web DesignFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 1 projectsPeak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.
-
$1,000+< $25 / hr50 - 249Vaughan, Canada
Services provided
46% Call Center Services31% Customer Service Outsourcing13% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering services3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
100% Answering servicesCallnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Vaughan, Canada
Services provided
30% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
65% Answering services35% Inbound appointment schedulingFounded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesEstablished in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
Read more -
$1,000+Undisclosed10 - 49Toronto, Canada
Services provided
80% Call Center Services20% Sales OutsourcingFocus Areas
100% Answering servicesEstablished in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49Toronto, Canada
Services provided
100% Call Center ServicesFocus Areas
70% Answering services20% Inbound appointment scheduling10% Virtual receptionistAnswer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistNCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProfcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Toronto, Canada
Parkcrest Dr
Toronto, Canada M1M2 - 5
+14378370101
Was this helpful?
-
$1,000+< $25 / hr10 - 49Mississauga, Canada
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistSee all 1 projectsRezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.
See All Locations (2)Mississauga, Canada
150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M56 - 9
+1 (416) 648-7581
Was this helpful?
-
$5,000+Undisclosed2 - 9Toronto, Canada
Services provided
10% Call Center Services40% IT Staff Augmentation30% HR Consulting +120% Sales OutsourcingFocus Areas
100% Answering servicesBusiness-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
Read more -
$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% IT Managed ServicesFocus Areas
100% Answering servicesLaunched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
Read more -
$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
100% Call Center ServicesFocus Areas
50% Answering services26% Virtual receptionist24% Inbound appointment schedulingAnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesParadigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
Read more -
Undisclosed< $25 / hr50 - 249Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Corporate Travel Management +125% Customer Service OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistHireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
20% Call Center Services23% Back Office Outsourcing20% Accounting +317% Customer Service Outsourcing10% IT Managed Services10% TranscriptionFocus Areas
100% Answering servicesTask Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.
Read more -
$1,000+$300+ / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services30% Commercial Brokerage Services20% Customer Service Outsourcing +215% Fulfillment10% Sales OutsourcingFocus Areas
40% Answering services50% Virtual receptionist10% Inbound appointment schedulingCall Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
Read more -
$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
45% Answering services30% Inbound appointment scheduling25% Virtual receptionistIn Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistAptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
Read more -
UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
30% Call Center Services30% Business Consulting15% Back Office Outsourcing +215% Sales Outsourcing10% IT Staff AugmentationFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistFounded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
60% Call Center Services40% Financial ConsultingFocus Areas
30% Answering services70% Inbound appointment schedulingGlobalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
Read more -
UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
35% Call Center Services35% Funding & Investment30% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistHeadquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
Read more -
UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Financial Advising & Planning +125% Funding & InvestmentFocus Areas
50% Answering services50% Virtual receptionistPro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
30% Call Center Services30% Back Office Outsourcing20% Corporate Training & Coaching +120% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingPhone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
Read more -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Services provided
25% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
100% Answering servicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
10% Call Center Services20% Application Testing20% Compliance Consulting +420% IT Managed Services10% Back Office Outsourcing10% Business Consulting10% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingTeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
Read more -
$1,000+< $25 / hr10 - 49Oakville, Canada
Services provided
47% Call Center Services25% Back Office Outsourcing18% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSmall answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Hamilton, Canada
Services provided
10% Call Center Services40% Cybersecurity10% BI & Big Data Consulting & SI +410% Robotics Process Automation10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingMatayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
Read moreSee All Locations (2)Hamilton, Canada
Lesterwood street
Hamilton, Canada L8V1
+1.365.324.2933
Was this helpful?
-
$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% BI & Big Data Consulting & SI5% Market ResearchFocus Areas
64% Answering services36% Inbound appointment schedulingSee all 1 projectsAgents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.
Industry Experience
Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
Read All ReviewsSelect Industry to see insights
GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.Was this helpful?
See All Locations (3)Toronto, Canada
250 Yonge Street Suite 2201
Toronto, Canada M4S 2B2+1 (604) 210 8100
Was this helpful?
-
Undisclosed< $25 / hr2 - 9Toronto, Canada
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSmall telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
15% Call Center Services20% Back Office Outsourcing15% Web Design +615% Web Development10% Customer Service Outsourcing10% Sales Outsourcing5% Email Marketing5% Search Engine Optimization5% Social Media MarketingFocus Areas
100% Answering servicesLSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Hamilton, Canada
Services provided
30% Call Center Services25% IT Managed Services15% Application Management & Support +215% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
100% Answering servicesFounded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
Read more -
$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
25% Call Center Services42% Customer Service Outsourcing33% Back Office OutsourcingFocus Areas
100% Answering servicesInnovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Hamilton, Canada
Services provided
10% Call Center Services45% Back Office Outsourcing25% HR Consulting +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
Read moreSee All Locations (4)Hamilton, Canada
5-1404 Cormorant Rd
Hamilton, Canada L9G 4V5Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
Hire with confidence!
Quickly scan for providers who meet a minimum Clutch Score with 3+ verified, high-rated reviews for a service line or focus area in the last 24 months. Learn More
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 7 Toronto Answering Services Companies
-
UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Toronto, Canada
Ability to deliver
28.7/40.016.4/20 Reviews4.8/10 Clients & Experience7.5/10 Market PresenceService focus
41% Call Center Services40% Answering services59% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services25% Answering services50% Other -
$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
29.3/40.019.2/20 Reviews4.7/10 Clients & Experience5.4/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
28.2/40.017.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
25/40.016.2/20 Reviews2.1/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services30% Answering services85% Other -
$10,000+$200 - $300 / hr2 - 9Toronto, Canada
Ability to deliver
21.7/40.016.8/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
46% Call Center Services100% Answering services54% Other -
UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+< $25 / hr250 - 999Vaughan, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
30% Call Center Services65% Answering services70% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services100% Answering services40% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Call Center Services100% Answering services20% Other -
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Ability to deliver
8.7/40.00/20 Reviews2.9/10 Clients & Experience5.8/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
Undisclosed< $25 / hr10 - 49Toronto, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Call Center Services70% Answering services -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$1,000+< $25 / hr10 - 49Toronto, Canada
Ability to deliver
7.2/40.00/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services30% Answering services40% Other -
$1,000+< $25 / hr10 - 49Mississauga, Canada
Ability to deliver
6.9/40.00/20 Reviews2.9/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services15% Answering services50% Other -
$5,000+Undisclosed2 - 9Toronto, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Answering services -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
Undisclosed< $25 / hr50 - 249Toronto, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other
Latest Answering Services Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.