Top Answering Service in Richmond Hill
5 Leaders 15 Contenders
43 Companies
List of the Top Richmond Hill Answering Services Companies
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Undisclosed< $25 / hr250 - 999Serves Richmond Hill, CanadaServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Great project management
Clients have praised Moneypenny USA for their exceptional project management, highlighting their timely execution of tasks and proactive communication. One client noted that Moneypenny's team consistently ensures that they receive detailed call information promptly, which enhances their service delivery. Additionally, the responsiveness of Moneypenny's team to client needs has been commended, contributing to overall satisfaction and effective project management. However, there is a suggestion for improvement in their data management capabilities.-
Call Center Services for Nonprofit Organization
5.0 Feb 28, 2022Moneypenny’s project management is great, always doing their work in a timely manner. The budget is based on the call volume; the more activities they receive, the higher their rate. We use Smartsheet, Excel spreadsheets, and Salesforce to manage the project, and we communicate with them via email. Still, if we need something quickly, we contact them via phone calls. Whenever Moneypenny’s team has any concerns, they don’t hesitate to contact us to ensure they’re getting everything perfectly.
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5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
UndisclosedUndisclosed250 - 999Serves Richmond Hill, CanadaServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Reliable
Clients consistently highlight AnswerFirst's reliability as a key strength in their service delivery. One client noted, 'They are reliable and have served us well,' emphasizing their consistent performance in managing call volumes. Another mentioned, 'They fit the requirements we needed for our call volume and price point,' reinforcing the sentiment of dependability. Overall, the feedback indicates a strong trust in AnswerFirst's ability to meet clients' needs effectively.-
Inbound Calling Support for IT Company
4.5 Nov 2, 2017They are reliable and have served us well. Like I mentioned, reliability is their strong suit. We’ve had their services for 3 years, since 2014.
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Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+$25 - $49 / hr1,000 - 9,999Toronto, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Great project management
Clients consistently praised ContactPoint 360 for their exceptional project management, highlighting their ability to deliver tasks on time and adapt swiftly to changing needs. One client noted, 'Project management was well structured,' while another emphasized, 'Their project management was excellent... proactive in updates.' Overall, the sentiment reflects strong satisfaction with their organized approach and responsiveness, reinforcing the company's reputation for reliability and effective communication.-
Customer Support/Back-Office Services for Data Solutions Co
5.0 Jan 13, 2026Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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See All Locations (9)Toronto, Canada
1880 O'Connor Drive
Toronto, Canada M4A 1W9201 - 250
888-257-9892
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Less than $10,000 avg. project cost for Call Center Services services in Richmond HillRead Similar ReviewsCall Center Services project highlight
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Review Rating from Clients
4.0/5.0
Quality
4.5
Schedule
5.0
Cost
3.5
Willing to Refer
4.5
Toronto-based clients praise ContactPoint 360 for managing inbound and outbound customer support across calls, chat, and email, alongside back-office data entry and reporting. They highlight rapid team scaling, agent training, quality assurance, and improved customer satisfaction and response times during high-volume periods.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 85 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
Reviews mention Great project management
Task Virtual has received high praise for its exceptional project management capabilities. Clients noted that the team delivered tasks on time, maintained clear communication, and promptly addressed any concerns. One client emphasized the organized and responsive nature of their project management, highlighting regular status updates and flexibility in adapting to changing priorities. Another client appreciated the proactive suggestions for improvements, which further enhanced their SEO strategy. Overall, Task Virtual's project management was described as outstanding and instrumental in achieving project goals.-
Market Research for Performing Arts Venue
5.0 Mar 11, 2025Task Virtual’s project management was excellent. The team consistently delivered items on time and was highly responsive to our needs. Their ability to manage the project efficiently ensured a smooth workflow and successful outcomes.
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Back Office Outsourcing for Marketing Consultancy Firm
5.0 Mar 15, 2025Task Virtual's project management was outstanding; they consistently delivered on deadlines and were always responsive, addressing our needs with efficiency and clarity.
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SEO Services for Financial Services Company
5.0 Sep 13, 2025Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns.
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SEO Services for Pest Control Company
5.0 Dec 17, 2025Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times.
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Virtual Assistance Services for Fashion Retailer
5.0 Sep 8, 2026Project management was one of the stronger parts of the engagement. Communication was straightforward, and we were able to explain our requirements without having to repeatedly go through the same issues. We used email and Slack for regular communication, while Trello was used to organize tasks. The team was generally responsive when we needed something changed. For example, when we adjusted how certain order inquiries should be handled, the team adapted the workflow and incorporated the new instructions rather than continuing with the old process. Tasks were completed within the agreed timelines, and when something required clarification, the team raised it instead of making assumptions. That was particularly useful because customer-service issues can sometimes require judgment rather than simply following a checklist.
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2 of 2 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Task Virtual has received overwhelmingly positive feedback for its Answering services, with clients highlighting its operational support, flexibility, and professionalism. Approximately 90% of reviewers praised the company's responsiveness and ability to adapt to changing client needs. Clients reported significant operational benefits, with one client processing over 3,500 requests in six months due to Task Virtual's support. While there were minor suggestions for improving onboarding processes, overall sentiment reflects that Task Virtual effectively relieved internal teams of repetitive tasks, allowing them to focus on strategic priorities.
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See All Locations (17)Toronto, Canada
100 Madison Avenue
Toronto, Canada M5R 2S42 - 5
+1 3472846666
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Toronto highlight Task Virtual’s virtual assistant support for customer inquiries, training schedules, internal communication, and documentation. Clients report faster responses, higher customer satisfaction, smoother operations, and a proactive approach that helped teams focus on core work.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed50 - 249Toronto, Canada
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +220% Search Engine Optimization10% Social Media MarketingFocus Areas
30% Answering services60% Virtual receptionist10% Inbound appointment schedulingSee all 75 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
Reviews mention Adaptable
Top Virtual Assistant has received positive feedback regarding its adaptability to client needs. Clients have noted the team's responsiveness to changing requirements, with specific instances highlighting their ability to adjust priorities and workflows seamlessly. For example, one client remarked on how quickly Top Virtual Assistant adapted to changes in task priorities, enhancing operational efficiency. Overall, the sentiment reflects a strong appreciation for their flexibility and willingness to accommodate client requests.-
Call Center Services for Construction Management Software Co
5.0 Aug 18, 2025Top Virtual Assistant managed the project in an organized and professional way. They consistently delivered tasks on time and were very responsive to our needs, often adjusting quickly to any changes or special requests. Communication was smooth and proactive, which made it easy for us to stay updated on progress and trust that our customer support operations were being handled effectively.
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Call Center Services for Construction Management Software Co
5.0 Aug 18, 2025Their ability to stay available around the clock while maintaining a friendly and patient approach with our customers really stood out. We appreciate how quickly they adapt to our processes and how seamlessly they became an extension of our own team.
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Customer Support Services for Life Insurance Company
5.0 Aug 15, 2025Their project management was efficient, with deliverables consistently provided on time. They were responsive to our needs, quickly addressing requests and adapting to any changes in requirement. I found their prompt communication and ability to adapt quickly to our processes most impressive, ensuring a smooth integration with our team.
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AI Agents for Appliance Repair Company
5.0 Dec 6, 2025They were adaptable. Whenever we needed adjustments such as changing priority of tasks, reorganizing data flows, or adding new support processes, they efficiently accommodated our requirements.
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Administrative Support for Construction Company
5.0 Dec 19, 2025Communication was clear and consistent. The Top Virtual Assistant team delivered work on time, asked questions when needed, and adapted to our workflow. They were professional, responsive, and easy to work with every step of the way.
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3 of 3 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$10,000 – $49,000 avg. project costAnswering services Experience
Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with clients praising their professionalism and responsiveness. Notably, 100% of reviewers highlighted improved response times and customer satisfaction due to their prompt call handling and support. Clients appreciated the seamless integration of Top Virtual Assistant into their teams, facilitating enhanced communication and operational efficiency. While clients suggested improvements in performance analytics, the overall sentiment indicates strong satisfaction with the measurable outcomes, including increased sales opportunities and reduced call waiting times.
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More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (7)Toronto, Canada
161 Bay Street
Toronto, Canada M5J 2T221 - 30
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 18 projectsAnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.
Reviews mention Customized support
Clients commend AnswerForce for their customized support, noting the seamless integration with existing systems and proactive communication. For instance, one client highlighted that they felt as if they were speaking to their own team, reflecting AnswerForce's adaptability and responsiveness. Additionally, the ability to modify scripts in real-time and receive timely feedback contributes to a positive experience. Overall, clients express high satisfaction with the tailored services provided, emphasizing trust in the company's capabilities.-
Answering Services for Home Improvement & Repair Company
5.0 May 4, 2020They’re able to update the script on a whim, which is very valuable for our business. The ability to change and update the script is a big deal for our company. They need to go to our website and search for a location with the zip code, and it’s a lot of work, but they do a good job. Be honest about what you want, and they’ll work with you to reach that goal.
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6 of 8 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Overall, AnswerForce has received overwhelmingly positive feedback from clients utilizing their answering services, with approximately 90% of reviews indicating satisfaction. Key strengths include their responsiveness, professionalism, and adaptability, with 80% of reviewers noting effective communication and call handling. Clients report improved accessibility for their customers, enhancing service reliability. Areas for improvement are minor, with only 10% of reviewers suggesting potential cost adjustments. The strong emphasis on tailored solutions and user-friendly systems has led to high client satisfaction and retention rates.
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9 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Service for Telecommunications Company
5.0 — AnswerForce provided inbound call services for a telecommunications company. The team answers calls, transferring them to a sales representative or the company owner. Read moreWas this helpful?
See All Locations (3)Toronto, Canada
99 Yorkville Avenue
Toronto, Canada M5R 1C176 - 100
800 858 1426
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$1,000+< $25 / hr1,000 - 9,999Markham, Canada
Services provided
35% Call Center Services30% Customer Service Outsourcing20% AI Agents +115% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsCallnovo is a business process outsourcing company specializing in multilingual customer support and AI-powered assistance for various industries, including medical devices and e-commerce. Reviews highlight their effective service delivery and strong project management, with 100% of clients noting their professionalism and responsiveness. Clients appreciate their integration of AI technology, with 85% remarking on the efficiency improvements from their HeroDash AI platform.
Reviews mention High-quality work
Callnovo consistently delivers high-quality work, as evidenced by a client who praised their strong service delivery performance and continuous improvement in achieving operational SLA targets. The client noted that Callnovo effectively maintained a great service attitude and provided timely responses to inquiries, helping to support their global business expansion. Overall, the feedback reflects a high level of satisfaction with Callnovo's commitment to quality and customer needs.-
Customer Service Outsourcing for Other industries
4.5 Oct 29, 2026Service delivery performance is strong, with continuous improvement in target achievement. The team keeps supporting Mindray’s global business expansion. They maintain great service attitude, and the project team works closely on quality assurance communications with prompt responses.
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2 of 3 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Callnovo has received positive feedback in recent reviews, highlighting their effective customer support services across various industries. Clients commend Callnovo for their strong service delivery and responsiveness, with measurable outcomes such as reduced response times and improved customer satisfaction ratings. One client noted a significant decrease in product returns due to better guidance and issue resolution. Overall, the sentiment is highly favorable, with clients appreciating Callnovo's combination of skilled personnel and advanced technology.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Callnovo is recognized for providing excellent value for money, as several clients highlighted its competitive pricing and good fit within their budgets. For instance, a product manager noted that Callnovo's pricing aligned well with their financial expectations while delivering high-quality support. Another client emphasized the company's strong performance and professional service, which contributed to a positive return on investment. Overall, the sentiment surrounding Callnovo's cost and value proposition is overwhelmingly positive.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Services provided
15% Call Center Services15% Email Marketing10% AR/VR Development +610% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI Design10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 1 projectsSeologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.
Industry Experience
SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Toronto highlight Seologist’s ability to tackle a competitive mortgage market through niche and broad keyword targeting, technical SEO, and website replatforming. They say rankings and inbound calls rose quickly, with communication and execution consistently dependable.Read Local ReviewsWas this helpful?
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Services provided
25% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
100% Answering servicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Vaughan, Canada
Services provided
30% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
65% Answering services35% Inbound appointment schedulingFounded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 14 projects24H Virtual is a professional company providing comprehensive Contact Center Services, including inbound and outbound call handling, customer support, and telephonic support. They have consistently received positive feedback, with approximately 100% of clients praising their flexibility, professionalism, and effective communication. Clients particularly appreciate their ability to seamlessly integrate into existing workflows and provide personalized support, enhancing customer satisfaction and operational efficiency.
Reviews mention Reliable
The feedback regarding 24H Virtual emphasizes their reliability and commitment to client satisfaction. One client highlighted their punctuality and consistent communication, stating, "they were extremely reliable, and we never wondered what they were up to because they always kept us updated with their progress." Additionally, the client's appreciation for their dedication, even post-project, further reinforces the positive sentiment. Overall, clients express confidence in recommending 24H Virtual for future projects.-
Web Dev, Content Mktg & Branding for Cleaning Company
5.0 Oct 19, 2021We typically communicated through texts and Slack. They were very receptive, and whenever I had questions or problems, they got back to me right away. Additionally, they were extremely punctual, and they always finished what they promised to do in a timely manner. On top of that, they were extremely reliable, and we never wondered what they were up to because they always kept us updated with their progress.
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4 of 4 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Overall, 24H Virtual has received positive feedback for their answering services, with clients highlighting their responsiveness and effective communication. Approximately 85% of reviewers expressed satisfaction with the service, noting improved call management and customer interactions. Key strengths include personalized attention, project management, and adaptability to client needs. Notably, one client reported a significant increase in conversion rates, while another emphasized the emotional intelligence demonstrated in handling sensitive messages. Areas for improvement mentioned were minimal, focusing primarily on speed and billing processes.
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2 of 2 Richmond Hill-based reviews are 5 starsLess than $10,000 avg. project cost for Call Center Services services in Richmond HillRead Similar ReviewsCall Center Services project highlight
Call Center Services for EV Charging Solutions Company
5.0 — 24H Virtual provided call center services for an EV charging solutions company. The team set up a 1-888 call center, staffed it 24/7, and integrated the client's troubleshooting workflows and AI Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Reviewers in Toronto highlight 24H Virtual’s ability to train agents on account-specific processes and handle diverse calls, from tenant inquiries to delivery support and health-service questions. They commend smooth implementation, adaptable coverage, and organized communication, noting that the service frees staff to focus on other work.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesEstablished in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Vaughan, Canada
Services provided
46% Call Center Services31% Customer Service Outsourcing13% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering services3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed10 - 49Toronto, Canada
Services provided
80% Call Center Services20% Sales OutsourcingFocus Areas
100% Answering servicesEstablished in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProfcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Toronto, Canada
Parkcrest Dr
Toronto, Canada M1M2 - 5
+14378370101
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$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% IT Managed ServicesFocus Areas
100% Answering servicesLaunched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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Undisclosed< $25 / hr50 - 249Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Corporate Travel Management +125% Customer Service OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistHireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
45% Answering services30% Inbound appointment scheduling25% Virtual receptionistIn Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistAptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
60% Call Center Services40% Financial ConsultingFocus Areas
30% Answering services70% Inbound appointment schedulingGlobalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
30% Call Center Services30% Business Consulting15% Back Office Outsourcing +215% Sales Outsourcing10% IT Staff AugmentationFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistFounded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
35% Call Center Services35% Funding & Investment30% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistHeadquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
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$10,000+$200 - $300 / hr2 - 9Toronto, Canada
Services provided
30% Call Center Services30% AI Consulting30% Customer Service Outsourcing +25% Search Engine Optimization5% Web DesignFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 1 projectsPeak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.
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Undisclosed< $25 / hr10 - 49Toronto, Canada
Services provided
100% Call Center ServicesFocus Areas
70% Answering services20% Inbound appointment scheduling10% Virtual receptionistAnswer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistNCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Financial Advising & Planning +125% Funding & InvestmentFocus Areas
50% Answering services50% Virtual receptionistPro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesParadigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
100% Call Center ServicesFocus Areas
50% Answering services26% Virtual receptionist24% Inbound appointment schedulingAnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
100% Call Center ServicesFocus Areas
55% Answering services45% Inbound appointment schedulingCall Force Global is a telephone answering service. The firm is headquartered in Toronto, Canada. Their team focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
10% Call Center Services20% Application Testing20% Compliance Consulting +420% IT Managed Services10% Back Office Outsourcing10% Business Consulting10% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingTeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
20% Call Center Services23% Back Office Outsourcing20% Accounting +317% Customer Service Outsourcing10% IT Managed Services10% TranscriptionFocus Areas
100% Answering servicesTask Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.
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$5,000+Undisclosed2 - 9Toronto, Canada
Services provided
10% Call Center Services40% IT Staff Augmentation30% HR Consulting +120% Sales OutsourcingFocus Areas
100% Answering servicesBusiness-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
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$1,000+$300+ / hr10 - 49Toronto, Canada
Services provided
25% Call Center Services30% Commercial Brokerage Services20% Customer Service Outsourcing +215% Fulfillment10% Sales OutsourcingFocus Areas
40% Answering services50% Virtual receptionist10% Inbound appointment schedulingCall Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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$1,000+< $25 / hr10 - 49Mississauga, Canada
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistSee all 1 projectsRezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.
See All Locations (2)Mississauga, Canada
150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M56 - 9
+1 (416) 648-7581
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$1,000+< $25 / hr10 - 49Oakville, Canada
Services provided
47% Call Center Services25% Back Office Outsourcing18% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSmall answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
30% Call Center Services30% Back Office Outsourcing20% Corporate Training & Coaching +120% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingPhone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Hamilton, Canada
Services provided
10% Call Center Services40% Cybersecurity10% BI & Big Data Consulting & SI +410% Robotics Process Automation10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingMatayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
Read moreSee All Locations (2)Hamilton, Canada
Lesterwood street
Hamilton, Canada L8V1
+1.365.324.2933
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$1,000+< $25 / hr10 - 49Peterborough, Canada
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingTAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% BI & Big Data Consulting & SI5% Market ResearchFocus Areas
64% Answering services36% Inbound appointment schedulingSee all 1 projectsAgents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.
Industry Experience
Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
Read All ReviewsSelect Industry to see insights
GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.Was this helpful?
See All Locations (3)Toronto, Canada
250 Yonge Street Suite 2201
Toronto, Canada M4S 2B2+1 (604) 210 8100
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Undisclosed< $25 / hr2 - 9Toronto, Canada
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSmall telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Hamilton, Canada
Services provided
30% Call Center Services25% IT Managed Services15% Application Management & Support +215% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
100% Answering servicesFounded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
15% Call Center Services20% Back Office Outsourcing15% Web Design +615% Web Development10% Customer Service Outsourcing10% Sales Outsourcing5% Email Marketing5% Search Engine Optimization5% Social Media MarketingFocus Areas
100% Answering servicesLSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
25% Call Center Services42% Customer Service Outsourcing33% Back Office OutsourcingFocus Areas
100% Answering servicesInnovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Hamilton, Canada
Services provided
10% Call Center Services45% Back Office Outsourcing25% HR Consulting +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
Read moreSee All Locations (4)Hamilton, Canada
5-1404 Cormorant Rd
Hamilton, Canada L9G 4V5Was this helpful?
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List of the Top 5 Richmond Hill Answering Services Companies
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UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
27.1/40.014.6/20 Reviews8.3/10 Clients & Experience4.2/10 Market PresenceService focus
70% Call Center Services45% Answering services30% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Toronto, Canada
Ability to deliver
26.6/40.016/20 Reviews4.8/10 Clients & Experience5.8/10 Market PresenceService focus
41% Call Center Services40% Answering services59% Other -
$1,000+< $25 / hr1,000 - 9,999Markham, Canada
Ability to deliver
22.5/40.017.2/20 Reviews1.7/10 Clients & Experience3.7/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
24.5/40.017.8/20 Reviews2.2/10 Clients & Experience4.5/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
22.4/40.016.2/20 Reviews2.1/10 Clients & Experience4.1/10 Market PresenceService focus
15% Call Center Services30% Answering services85% Other -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
4.3/40.00/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr250 - 999Vaughan, Canada
Ability to deliver
4.4/40.00/20 Reviews0/10 Clients & Experience4.4/10 Market PresenceService focus
30% Call Center Services65% Answering services70% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
29.7/40.016.6/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services25% Answering services50% Other -
$1,000+< $25 / hr250 - 999Toronto, Canada
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
60% Call Center Services100% Answering services40% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
46% Call Center Services100% Answering services54% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
80% Call Center Services100% Answering services20% Other -
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Ability to deliver
7.2/40.00/20 Reviews2.9/10 Clients & Experience4.4/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
27.8/40.019.6/20 Reviews4.7/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$1,000+< $25 / hr10 - 49Toronto, Canada
Ability to deliver
5.9/40.00/20 Reviews2.1/10 Clients & Experience3.9/10 Market PresenceService focus
60% Call Center Services30% Answering services40% Other -
$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
Undisclosed< $25 / hr50 - 249Toronto, Canada
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
$1,000+< $25 / hr10 - 49Toronto, Canada
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
25% Call Center Services45% Answering services75% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services35% Answering services50% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services30% Answering services40% Other -
UndisclosedUndisclosed2 - 9Toronto, Canada
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other
Latest Answering Services Articles
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