Top Call Center Services & Voice Services in Brazil
48 Companies
List of the Top Brazil Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves BrazilServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
$5,000+< $25 / hr1,000 - 9,999Serves BrazilServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)Kyiv, Ukraine
35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000401 - 500
$5,000+< $25 / hr1,000 - 9,999Serves BrazilServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Select VoiceCom has received positive feedback for their organized and communicative approach. A client noted their impressive ability to source and hire talented individuals while maintaining a personalized and responsive service. The team's alignment with the client's values and culture was highlighted as a key reason for selection. Overall, clients express high satisfaction with Select VoiceCom's performance, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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TDCX
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$100,000+Undisclosed10,000+São Paulo, BrazilServices provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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More responsive than most other service providers
Get in TouchTDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
See All Locations (18)Barcelona, Spain
Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005More than 5k
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$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
Services provided
30% Call Center Services30% Sales Outsourcing10% Business Consulting +3 services10% Email Marketing10% Market Research10% Marketing StrategySee all 1 projectsHounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for CRM SaaS Company
5.0 — Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email Read moreWas this helpful?
Industry Experience
Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.Was this helpful?
See All Locations (2)Porto Alegre, Brazil
Porto Alegre
Porto Alegre, Brazil21 - 30
+55 51 2042-0096
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves BrazilServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 72 projectsSupportYourApp is a Contact Center Services company specializing in 24/7 customer support and phone handling, offering both inbound and outbound call center services. The company has been consistently praised for its professionalism, responsiveness, and ability to scale client support operations efficiently, with over 90% of reviewers highlighting their excellent value for cost and adaptability to client needs.
Reviews mention Easy to work with
Client feedback consistently highlights the ease of collaboration with SupportYourApp, emphasizing their proactive communication and responsiveness. One client noted the team's 'super-friendly' demeanor and timely responses, while another praised their 'smooth partnership' and proactive communication. Clients appreciated the company's ability to adapt and learn quickly, making interactions seamless. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the team's reliability and support.-
Technical Support for Analytics Platform
5.0 Mar 31, 2021Very effective. Working with SupportYourApp as a whole and with our team in particular is always a pleasure. We were impressed with their communication skills and empathy towards the customers.
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Customer Support for Private Label Product Company
5.0 Mar 3, 2021We put 100% of our trust in SYA so it has been so easy to work with them and our work became more productive because we don't have to be worried about the customers' inquiries.
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Staff Augmentation for Software Provider
5.0 Sep 4, 2019All team members were very easy to work with and always looked for ways to address all questions and concerns in a flexible manner even if they did not fit their existing practices well.
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Customer Service Outsourcing for Self-Care Platform
4.0 Jul 8, 2025The team has been responsive, reliable, and easy to work with. It’s been a smooth partnership, and we look forward to continuing to coordinate with the team. Everyone is efficient and proactively communicative, which makes working with them a breeze!
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Customer Support Outsourcing for Financial Services Company
5.0 Aug 25, 2025Support your app has been easy to reach via slack and by e-mail when needed. It was easy to leave feedback and to receive help when needed.
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29 of 32 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Product Information Mgmt Company
5.0 — SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering strong value for money, with many noting that their pricing aligns well with budgets while providing high-quality service. For example, one client highlighted that SupportYourApp's pricing fit their budget and noted the 'good value for cost.' Overall sentiment reflects satisfaction with the balance of cost and quality, as several clients mentioned they received exceptional support without extensive financial strain, reinforcing the company's reputation for cost-effectiveness.Was this helpful?
$1,000+< $25 / hr250 - 999Serves BrazilServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsHelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves BrazilServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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$1,000+Undisclosed10 - 49São Paulo, Brazil
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSee all 1 projectsLabora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.
Industry Experience
Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.Was this helpful?
See All Locations (1)São Paulo, Brazil
Alameda Vicente Pinzon
São Paulo, Brazil 04547-13021 - 30
+5511943668789
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$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Services provided
30% Recruiting15% HR Outsourcing15% Staffing +4 services10% Customer Service Outsourcing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.Was this helpful?
More responsive than most other service providers
Get in TouchCombine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Sao Paulo, Brazil
12901 Avenida das Nações Unidas
Sao Paulo, Brazil 04578-91010 - 15
+55 11 98815-0945
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$5,000+< $25 / hr250 - 999sao paulo, Brazil
Services provided
40% Call Center Services50% Custom Software Development10% Web DesignFounded in 2011, Altio BPO and Technology is a software development firm and call center service. The firm focuses on Custom Software Development and Call Center Services, and is midsize.
Read moresao paulo, Brazil
209 Rua Fuad Naufel
sao paulo, Brazil 01156-100501 - 750
+5511992280100
See All Locations (2)sao paulo, Brazil
985 Avenida Andrômeda
sao paulo, Brazil 08330-410101 - 150
+5511992280100
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$1,000+$25 - $49 / hr10 - 49Ribeirão Preto, SP, Brazil
Services provided
40% Sales Outsourcing20% Account-Based Marketing20% Demand Generation Marketing +1 service20% Market ResearchSales Outsourcing company Receita Previsível Appointment Setting was founded in 2023. The small team provides Sales Outsourcing and Market Research.
Read moreSee All Locations (1)Ribeirão Preto, SP, Brazil
100 Rua General Augusto Soares dos Santos
Ribeirão Preto, SP, Brazil 14095-2406 - 9
(016) 4042-3757
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UndisclosedUndisclosed10 - 49Belo Horizonte, Brazil
Services provided
100% Call Center ServicesAlfa Contact Center is an answering service. They are headquartered in Belo Horizonte, Brazil and have small team. Their team provides Call Center Services.
Read moreSee All Locations (1)Belo Horizonte, Brazil
Rua dos Goitacazes, 42 - 2nd floor
Belo Horizonte, Brazil 30190-05010 - 15
+55.31.2510.3200
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves BrazilServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.-
Customer Service Outsourcing for Online Yoga Instructions Co
4.0 Feb 10, 2023We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Davao City, Philippines
mabini st cor araullo st
Davao City, Philippines 80001001 - 2000
18555240081
See All Locations (2)Davao City, Philippines
maa st bugac
Davao City, Philippines 80002001 - 5000
18555240081
$1,000+< $25 / hr250 - 999Serves BrazilServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
More responsive than most other service providers
Get in TouchSimply Contact is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Serves BrazilServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed250 - 999Barra da Tijuca, Brazil
Services provided
40% Call Center Services20% Digital Strategy20% IT Strategy Consulting +2 services10% Customer Service Outsourcing10% Sales OutsourcingCentral 24 Hours is a call center. Their midsize team is headquartered in Barra da Tijuca, Brazil. Their team specializes in Call Center Services and Digital Strategy.
Read moreSee All Locations (1)Barra da Tijuca, Brazil
Rua Vilhena de Morais, 380 . Bloco 1
Barra da Tijuca, Brazil 22793-140201 - 250
+55.21.3512.1200
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UndisclosedUndisclosed10 - 49Rio de Janeiro, Brazil
Services provided
80% Call Center Services20% Customer Service OutsourcingDoctor Sac Contact Center is a call center company. The team provides Call Center Services and Customer Service Outsourcing, and the company is in Rio de Janeiro, Brazil.
Read moreSee All Locations (1)Rio de Janeiro, Brazil
Av. Presidente Vargas 482 - 22º Andar
Rio de Janeiro, Brazil 20071-00041 - 49
+55.800.606.6047
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves BrazilServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 12 projectsValoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.
Industry Experience
Valoris Center has demonstrated expertise across various industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their reliability, flexibility, and strong customer-focused approach, with notable performance in customer satisfaction metrics. Financial Services engagements particularly highlight their capacity to boost NPS scores and manage complex customer interactions effectively. In eCommerce and Automotive, they excel in lead management and appointment setting, showcasing their adaptability. Overall, Valoris is well-suited for projects requiring efficient customer support and engagement across diverse sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Valoris Center for their cost-effectiveness and overall value for money. Feedback highlights that their pricing aligns well with client budgets, offering good value relative to the quality of service delivered. For instance, a financial services director noted that Valoris provided a 'great culture fit' and 'good value for cost'. Similarly, an optics company manager emphasized that their pricing 'fit our budget' while delivering effective results, showcasing a strong return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr50 - 249Serves BrazilServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 228 projectsBelkins is a lead generation company providing services such as outbound call center, customer support services, and telemarketing services. The reviews predominantly highlight their efficient project management, proactive communication, and ability to consistently exceed expectations, with 100% of reviewers noting their impressive results and high-quality lead generation. Clients appreciate their hands-on approach and deep expertise, with no major areas for improvement mentioned.
43 of 46 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 46 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read moreWas this helpful?
Industry Experience
Belkins has garnered positive feedback across various industries for its lead generation and appointment-setting services. In Advertising & Marketing, clients praised their effective campaigns and high-quality leads. The IT Services sector noted their proactive approach and adaptability, yielding substantial results. In Healthcare, Belkins facilitated connections with key decision-makers, leading to successful partnerships. Clients from diverse sectors, including Consulting and Software, highlighted their consistent communication and tailored strategies. Overall, Belkins is highly regarded for delivering measurable outcomes and exceeding clients' expectations.
Read All ReviewsSelect Industry to see insights
IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding the overall cost and value for money of Belkins is predominantly positive. Many clients highlighted the company's ability to deliver a significant number of qualified leads and appointments, often exceeding expectations. For instance, one client noted that Belkins secured 18 appointments in a month against a target of 10, while another reported 85 appointments booked within a six-month period. Clients frequently emphasized the cost-effectiveness of Belkins' services, with several stating that the value provided justified their investment.Was this helpful?
More responsive than most other service providers
Get in TouchBelkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves BrazilServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB is a company specializing in outbound sales and lead generation services, offering solutions such as prospect list building, personalized multi-channel outreach, and sales meeting scheduling. The overall feedback from reviews is overwhelmingly positive, highlighting their effective project management and tailored messaging approach, with approximately 95% of reviewers impressed by their ability to deliver a consistent flow of qualified sales meetings and their proactive, detail-oriented work ethic.
20 of 21 reviews are 5 stars13 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
Over the past six months, A-Sales AB has received largely positive feedback for their lead generation services. Clients highlighted their organized project management and ability to adapt messaging to specific industries, resulting in a consistent flow of qualified meetings—averaging between 10 to 22 per month. Notably, one client commended their precise targeting and tailored outreach, while another mentioned the prompt responsiveness to needs. However, one review expressed dissatisfaction with low-quality outputs and poor communication, indicating room for improvement.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
See All Locations (20)Madrid, Spain
40 Avenida del General Perón
Madrid, Spain 2802010 - 15
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UndisclosedUndisclosed50 - 249Downtown - Rio de Janeiro,, Brazil
Services provided
70% Call Center Services30% Customer Service OutsourcingCobrart is a call center company. The Downtown - Rio de Janeiro,, Brazil-based firm was launched in 2011. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Downtown - Rio de Janeiro,, Brazil
Av. Rio Branco, 100 / 19th floor
Downtown - Rio de Janeiro,, Brazil 20040-070201 - 250
21.2157.0773
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UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
Services provided
100% Call Center ServicesAmaro Group is a call center service. They are based in Sao Paulo, Brazil and have midsize team. They provide Call Center Services.
Read moreSee All Locations (1)Sao Paulo, Brazil
Rua Líbero Badaró, 496
Sao Paulo, Brazil 01008-00041 - 49
+55.11.3511.3700
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UndisclosedUndisclosed50 - 249Santo Amaro, Brazil
Services provided
100% Call Center ServicesHeadquartered in Santo Amaro, Brazil, InHouse Contact Center and Information Technology is a call center company. They provide Call Center Services and were founded in 1988.
Read moreSee All Locations (1)Santo Amaro, Brazil
Sao Sebastiao Street, 650
Santo Amaro, Brazil 04708-00176 - 100
+55.11.3584.7500
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UndisclosedUndisclosed50 - 249São Paulo, Brazil
Services provided
100% Call Center ServicesEstablished in 2007, AHEAD Infraestrutura para Contact Centers is a midsize answering service company. Their services include Call Center Services.
Read moreSee All Locations (1)São Paulo, Brazil
Av. São João, 455
São Paulo, Brazil 01035-0006 - 9
+55.11.3334.7150
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UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
Services provided
100% Call Center ServicesFounded in 2008, Daleth AC Ambiente Colaborativo, a midsize answering service, is located in Sao Paulo, Brazil. Their team provides Call Center Services.
Read moreSee All Locations (1)Sao Paulo, Brazil
Demóstenes Street, 627 14th floor
Sao Paulo, Brazil 04614-0132 - 5
+5511.4950.9277
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
100% Call Center ServicesJobHome is a telephone answering service. The Sao Paulo, Brazil-based agency was founded in 2017. Their services include Call Center Services.
Read moreSee All Locations (1)Sao Paulo, Brazil
Rua Catiguá, 159, Conj. 921 - Tatuapé
Sao Paulo, Brazil 03090-02010 - 15
+55.11.4210.0114
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
100% Call Center ServicesBlueLab is a call center. Located in Sao Paulo, Brazil, the team offers Call Center Services.
Read moreSee All Locations (1)Sao Paulo, Brazil
Heitor Penteado Street, 1420, 1st. walking
Sao Paulo, Brazil 05438-10021 - 30
+55.11.4118.2192
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UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
Services provided
100% Call Center ServicesALKES is an answering service. Headquartered in Sao Paulo, Brazil, the company focuses on Call Center Services.
Read moreSee All Locations (1)Sao Paulo, Brazil
Paracatu Street, 309
Sao Paulo, Brazil 04302-020101 - 150
11.5071.5847
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
100% Call Center ServicesLocated in Sao Paulo, Brazil, ARC TELECOM is a small call center service. Their services include Call Center Services.
Read moreSee All Locations (1)Sao Paulo, Brazil
Dr. Alfredo de Castro Street, 200
Sao Paulo, Brazil 01155-06016 - 20
11.5189.4233
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UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
Services provided
100% Call Center ServicesFounded in 2009, i9 Contact Center is a midsize answering service company based in Sao Paulo, Brazil. Their team focuses on Call Center Services.
Read moreSee All Locations (1)Sao Paulo, Brazil
Traipu Street, 114 - 2nd Floor - Pacaembu
Sao Paulo, Brazil 01235-00031 - 40
11.4097.5800
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UndisclosedUndisclosed50 - 249Cotia , Brazil
Services provided
100% Call Center ServicesTop Use - Headsets is an answering service headquartered in Cotia , Brazil. Founded in 1996, the team focuses on Call Center Services.
Read moreSee All Locations (1)Cotia , Brazil
Rod. Raposo Tavares no number, Km22 Block E - Room 614 - Granja Viana
Cotia , Brazil 06709-01510 - 15
11.4702.2729
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UndisclosedUndisclosed50 - 249SAO PAULO, Brazil
Services provided
100% Call Center ServicesDiallink is a call center company. In SAO PAULO, Brazil, the agency was founded in 2006. Their services include Call Center Services.
Read moreSee All Locations (1)SAO PAULO, Brazil
R. FLORIDA, 1821 - MONSOONS CITY
SAO PAULO, Brazil 04565-00141 - 49
11.2148.7390
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UndisclosedUndisclosed10,000+São Paulo, Brazil
Services provided
40% Call Center Services30% Back Office Outsourcing10% Business Consulting +2 services10% Digital Strategy10% IT Managed ServicesNeobpo is a call center service. Launched in 2017, the team specializes in Call Center Services and Back Office Outsourcing. The company is based in São Paulo, Brazil.
Read moreSee All Locations (1)São Paulo, Brazil
Rua Conselheiro Nébias, 14, , SP , BR
São Paulo, Brazil 01203-0001001 - 2000
+55.11.3335.2960
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UndisclosedUndisclosed250 - 999Fortaleza, Brazil
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Market Research +1 service20% Sales OutsourcingLaunched in 2012, QualityCalls Lead Generation is a telephone answering service. Their team focuses on Call Center Services and Market Research.
Read moreSee All Locations (2)Fortaleza, Brazil
Avenida Desembargador Colombo de Sousa 890 CEP 60
Fortaleza, Brazil 60175-442301 - 400
+55 85 8623 1450
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UndisclosedUndisclosed250 - 999Sao Paulo, Brazil
Services provided
40% Call Center Services40% Sales Outsourcing10% Business Consulting +1 service10% IT Strategy ConsultingVermont XCenter, a midsize answering service company, is based in Sao Paulo, Brazil. Their services include Call Center Services and Sales Outsourcing.
Read moreSee All Locations (1)Sao Paulo, Brazil
Avenida Nossa Senhora do Sabará, 2058,
Sao Paulo, Brazil 04686-002201 - 250
+55 115.502.4000
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UndisclosedUndisclosed1,000 - 9,999Montes Claros, Brazil
Services provided
50% Call Center Services50% Customer Service OutsourcingCall center service and Customer Service Outsourcing company VGX Contact Center was founded in 2013. The agency provides Call Center Services and Customer Service Outsourcing, and is large.
Read moreSee All Locations (1)Montes Claros, Brazil
Rua Olegário Silveira 30,
Montes Claros, Brazil 39400-0922001 - 5000
+55 382.104.6050
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UndisclosedUndisclosed250 - 999Porto Alegre, Brazil
Services provided
50% Call Center Services50% Customer Service OutsourcingFounded in 2009, Explorer Call Center is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Porto Alegre, Brazil
Travessa Francisco de Leonardo Truda, 98,
Porto Alegre, Brazil 90010-050251 - 300
+55 513.027.3344
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UndisclosedUndisclosed50 - 249Cacapava do Sul, Brazil
Services provided
100% Call Center ServicesBelluno Call Center, a telephone answering service, was launched in 2010. The team provides Call Center Services.
Read moreSee All Locations (1)Cacapava do Sul, Brazil
Rua 7 de Setembro, 844 - Centro, CP 112,
Cacapava do Sul, Brazil 96570-00076 - 100
+55 800.878.2700
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UndisclosedUndisclosed250 - 999Belo Horizonte, Brazil
Services provided
50% Call Center Services50% Customer Service OutsourcingStyle Call Center Solutions is a Belo Horizonte, Brazil-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Belo Horizonte, Brazil
Rua dos Guajajaras, 43, Boa Viagem,
Belo Horizonte, Brazil 30180-100251 - 300
(31) 2121-0800
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingAG Call Center is a small phone answering service launched in 2002. Their team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Sao Paulo, Brazil
Rua Conselheiro Brotero 206, São Paulo,
Sao Paulo, Brazil 01154-00010 - 15
+55 113.666.2966
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UndisclosedUndisclosed10 - 49Vila Velha, Brazil
Services provided
30% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +1 service20% Back Office OutsourcingCom.unique Call Center is an answering service company founded in 2016. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Vila Velha, Brazil
Rod. do Sol, 2780 Vila Velha,
Vila Velha, Brazil 29124-0602 - 5
+55 274.042.1929
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UndisclosedUndisclosed10 - 49Manaus, Brazil
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingPOLO Telecom, a small phone answering service, is based in Manaus, Brazil. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Manaus, Brazil
Rua Silva Ramos Nº 66, rooms 02,03,04
Manaus, Brazil 69010-1806 - 9
+55.92.3622.1170
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
50% Affiliate Marketing50% Sales OutsourcingKindico Digital Marketing Agency Ltd is an Affiliate Marketing and Sales Outsourcing company founded in 2016. The team specializes in Affiliate Marketing and Sales Outsourcing.
Read moreSee All Locations (2)London, England
2 13 St Swithin's Ln
London, England EC4N 8AL -
$1,000+< $25 / hr2 - 9Rio de Janeiro, Brazil
Services provided
20% Customer Service Outsourcing20% Sales Outsourcing20% Translation +4 services10% Back Office Outsourcing10% Digital Strategy10% Email Marketing10% Social Media MarketingSee all 2 projectsTechsho offers lead generation, email outreach, and sales consulting services aimed at improving customer acquisition strategies. The overall feedback from clients highlights their effectiveness in doubling meeting rates and generating significant revenue through qualified leads. Clients appreciate Techsho's dedicated and knowledgeable team, effective communication, and willingness to adapt strategies for optimal performance.
See All Locations (1)Rio de Janeiro, Brazil
2901 Avenida das Américas
Rio de Janeiro, Brazil 22631-0026 - 9
+923125366887
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UndisclosedUndisclosed50 - 249Rio de Janeiro, Brazil
Services provided
30% Call Center Services40% Custom Software Development30% BI & Big Data Consulting & SIGeosoft is a custom software development company. They are located in Rio de Janeiro, Brazil and have midsize team. They focus on Custom Software Development and BI & big data consulting & SI.
Read moreSee All Locations (1)Rio de Janeiro, Brazil
Rua da Passagem 123, sala 401 Parte - Botafogo,
Rio de Janeiro, Brazil 22290-03110 - 15
+55.21.2111.8150
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$1,000+< $25 / hr250 - 999São Paulo, Brazil
Services provided
10% Call Center Services20% Back Office Outsourcing20% IT Managed Services +4 services20% Staffing15% Customer Service Outsourcing10% IT Staff Augmentation5% RecruitingSee all 20 projectsCustomer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.
Reviews mention Detail-oriented
Clients consistently highlighted Customer Umbrella's meticulous attention to detail and commitment to quality. A design company founder noted their astounding professionalism and thorough understanding of safety regulations, which significantly enhanced project success. Similarly, a player experience lead praised their support agents for their careful handling of player requests and seamless integration into game development workflows. Overall, the sentiment regarding detail-oriented service is overwhelmingly positive, with clients expressing satisfaction with their proactive problem-solving and adaptability.-
Back Office Support for Photo Organization Platform
5.0 Mar 1, 2024Their steadfast commitment to providing outstanding service was what made them most memorable. They constantly went above and beyond to make sure that all of the content on our platform complied with the strictest safety regulations. Their professionalism, knowledge, and meticulous attention to detail were absolutely astounding and made a big difference in our collaboration's success.
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3 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Sports Betting & Gambling Firm
5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read moreWas this helpful?
Industry Experience
Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.
Read All ReviewsSelect Industry to see insights
Software Gambling Design Manufacturing Gaming Retail Healthcare UtilitiesWas this helpful?
See All Locations (5)Varna, Bulgaria
ul. "Tsanko Tserkovski" 7
Varna, Bulgaria 902376 - 100
+359885379385
-
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UndisclosedUndisclosed50 - 249Florianópolis, Brazil
Services provided
25% Call Center Services25% Cloud Consulting & SI25% E-Commerce Development +1 service25% IT Strategy ConsultingPhone answering service V. Office was launched in 1996. The team focuses on Call Center Services and cloud consulting & SI and is based in Florianópolis, Brazil.
Read moreSee All Locations (1)Florianópolis, Brazil
RUA ORLANDO PHILIPPI, 100 SALA 204
Florianópolis, Brazil 88032-70021 - 30
+55.483.332.8580
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UndisclosedUndisclosed50 - 249Florianópolis, Brazil
Services provided
24% Call Center Services20% CRM Consulting and SI20% IT Strategy Consulting +3 services16% Customer Service Outsourcing10% E-Commerce Development10% IT Managed ServicesFounded in 2008, Ayty Tech is a midsize answering service company. Their services include Call Center Services and CRM consulting and SI.
Read moreSee All Locations (2)São Paulo, Brazil
Av. Brigadeiro Faria Lima, 1685, Conj.3C
São Paulo, Brazil 01452-001+ 55.11.3522.9211
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UndisclosedUndisclosed2 - 9Salvador, Brazil
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +1 service25% Customer Service OutsourcingBAHIA CALL CENTER is a Business Consulting company. Their small team is in Salvador, Brazil. Their services include Business Consulting and Call Center Services.
Read moreSee All Locations (1)Salvador, Brazil
44 R. Arlíndo Fragoso - Brotas,
Salvador, Brazil 40255-0412 - 5
(71) 3234-9700
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
20% CRM Consulting and SI20% Ecommerce Marketing20% Email Marketing +2 services20% Pay Per Click20% Sales OutsourcingSmall Email Marketing company Leadmedia, is headquartered in Sao Paulo, Brazil. Their services include Email Marketing and Pay Per Click.
Read moreSee All Locations (1)Sao Paulo, Brazil
110 Fernão Dias Street, Block 07 - Pinheiros
Sao Paulo, Brazil 05427-00031 - 40
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UndisclosedUndisclosed50 - 249Belo Horizonte, Brazil
Services provided
60% Call Center Services20% Direct Marketing10% Market Research +1 service10% Marketing StrategyCall center company RedeCall is located in Belo Horizonte, Brazil. They focus on Call Center Services and Direct Marketing and were launched in 2003.
Read moreSee All Locations (1)Belo Horizonte, Brazil
Rua Tamóios nº 666 - 3rd floor Bairro Centro
Belo Horizonte, Brazil 30120-050+55.31.3279.2100
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UndisclosedUndisclosed10 - 49São Paulo, Brazil
Services provided
100% Call Center ServicesSpecial call center is a São Paulo, Brazil-based call center. The team specializes in Call Center Services.
Read moreSee All Locations (1)São Paulo, Brazil
Av. São João, 313 - 5th Floor - Downtown
São Paulo, Brazil 01035-00011.4858.0082
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UndisclosedUndisclosed2 - 9São Paulo, Brazil
Services provided
100% Call Center ServicesUltracall is an answering service company. In São Paulo, Brazil, their small team provides Call Center Services. The firm was established in 2011.
Read moreSee All Locations (1)São Paulo, Brazil
R. Funchal, 513 - Cj 31 - Vila Olímpia
São Paulo, Brazil 04551-060+55.11.3739.4657
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UndisclosedUndisclosed2 - 9Taboão da Serr, Brazil
Services provided
100% Call Center ServicesQuality Contact Center, a small answering service, is based in Taboão da Serr, Brazil. Their services include Call Center Services.
Read moreSee All Locations (1)Taboão da Serr, Brazil
Tereza Maria Luizetto Street, 124 Vila Santa Luzia
Taboão da Serr, Brazil 06754-01011.4058.8000
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
40% Call Center Services50% Business Consulting10% Customer Service OutsourcingBusiness Consulting company Maromatel - Vivo Empresas is located in Sao Paulo, Brazil. They offer Business Consulting and Call Center Services and were established in 2002.
Read moreSee All Locations (1)Sao Paulo, Brazil
Euclides Pacheco, 1342, Vila Gomes Cardim
Sao Paulo, Brazil 03321-001+55.11.2227.8486
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$10,000+Undisclosed10,000+Sao Paulo, Brazil
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Content Moderation Services5% Business Consulting5% Robotics Process AutomationApex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (13)Sao Paulo, Brazil
100 Avenida Alfredo Egídio de Souza Aranha
Sao Paulo, Brazil 04726-170751 - 1000
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
10% Call Center Services50% Logistics & Supply Chain Consulting40% Business ConsultingLaunched in 2012, Novatrade Brasil is a Logistics & Supply Chain Consulting company. The agency focuses on Logistics & Supply Chain Consulting and Business Consulting.
Read moreSee All Locations (2)Sao Paulo, Brazil
R. Rodrigo Lobato
Sao Paulo, Brazil 05030-1302 - 5
+55.11.3222.0344
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$100,000+$100 - $149 / hr10 - 49London, England
Services provided
70% Sales Outsourcing30% Marketing StrategyBYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
Read moreSee All Locations (7)Nairobi, Kenya
The Green House, 3rd Floor, East Wing, Suite 14 Ngong Road
Nairobi, Kenya 012412 - 5
+254-782-111-221
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UndisclosedUndisclosed2 - 9Sao Paulo, Brazil
Services provided
20% Call Center Services50% Customer Service Outsourcing30% Back Office OutsourcingBizpro Processos de Negócios is a Customer Service Outsourcing company. The firm is in Sao Paulo, Brazil. Their team provides Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (1)Sao Paulo, Brazil
Prates 447 Street
Sao Paulo, Brazil 01121-000+55.11.3543.8216
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Ability to Deliver considers three criteria:
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List of the Top 3 Brazil Call Center Companies & Voice Services
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$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
Ability to deliver
22.6/40.016.2/20 Reviews2.4/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
$1,000+Undisclosed10 - 49São Paulo, Brazil
Ability to deliver
22.1/40.016.4/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Ability to deliver
23.7/40.016.2/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+< $25 / hr250 - 999sao paulo, Brazil
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+$25 - $49 / hr10 - 49Ribeirão Preto, SP, Brazil
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Belo Horizonte, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Barra da Tijuca, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Rio de Janeiro, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed50 - 249Downtown - Rio de Janeiro,, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Santo Amaro, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249São Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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