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Top Call Center Services & Voice Services in Brazil

Ratings Updated: March 15, 2026
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4 Leaders 15 Contenders

48 Companies

Country: Brazil

List of the Top Brazil Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brazil

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Adaptable

    Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.
    • Back Office Outsourcing for E-Commerce Co
      5.0 Sep 24, 2024

      Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.

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    • Call Center Services for Gaming Company
      5.0 Aug 17, 2023

      The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.

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    • CX Outsourcing for Financial Services Firm
      5.0 Apr 25, 2025

      Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.

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    • CX Outsourcing for Financial Services Firm
      5.0 Apr 25, 2025

      Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brazil

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Well-organized projects

    Clients have consistently highlighted Helpware's impressive organizational skills in managing projects. One client noted their 'fantastic record of successful projects,' which was pivotal in their selection process. Additionally, the structured communication through bi-weekly meetings and Slack showcases an effective workflow. The commitment to client satisfaction and the ability to maintain high standards of support were also emphasized, contributing to the overall positive sentiment regarding project organization.
    • Call Center Services for Professional Services Company
      5.0 Sep 24, 2020

      They created a schedule and a plan and they always hit their deadlines. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations.

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    • Customer Support & Back-Office Work for Software Company
      5.0 Feb 5, 2020

      We have bi-weekly meetings where we discuss any issues with the support pipelines. The Helpware team maintains a constant connection with myself and my team through Slack. Their impressive track record of organization stands out.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brazil

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    More responsive than most other service providers

    Select VoiceCom is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    São Paulo, Brazil

    Services provided

    10% Call Center Services
    50% Customer Service Outsourcing
    20% Sales Outsourcing +2 services
    10% Business Consulting
    10% Content Moderation Services

    TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

    See all 12 projects

    Reviews mention Proactive

    TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.
    • Call Center Services for Global Tech Company
      5.0 Jun 25, 2021

      TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!

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    • Call Center Services for Tech Company
      5.0 Jun 16, 2021

      Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.

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    6 of 6 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Deployment for Consumer Products Company

    5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
    Read 6 Reviews

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
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  • Hounders Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Porto Alegre, Brazil

    Services provided

    30% Call Center Services
    30% Sales Outsourcing
    10% Business Consulting +3 services
    10% Email Marketing
    10% Market Research
    10% Marketing Strategy

    Hounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for CRM SaaS Company

    5.0 — Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email Read more
    Read 1 Review

    Industry Experience

    Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.
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  • Featured

    What are Featured Providers?

    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Brazil

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
    Read All Reviews

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brazil

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Communicative

    Clients consistently praise Six Eleven Global Services for their effective communication and responsiveness. One client noted that the team provides timely replies and actively engages in discussions, stating, 'Six eleven always replies on time' and 'communicate actively & politely for any changes.' Another highlighted the ease of communication, remarking on their friendly and responsive nature. Overall, the sentiment regarding their communicative abilities is overwhelmingly positive, indicating a strong alignment with client needs.
    • BPO Services for Logistics & Supply Chain Company
      5.0 Apr 25, 2023

      Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.

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    • BPO Services for Telecommuniactions & IT Services Company
      4.5 Feb 15, 2023

      Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements.

      Read Full Review
    Read All Reviews
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)
    View Profile Visit Website
    SupportYourApp Logotype

    SupportYourApp

    4.9 78 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brazil

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.

    See all 78 projects
    11 of 12 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 12 times in the past 6 months

    Recent reviews for SupportYourApp reflect a consistently positive sentiment among clients, highlighting their exceptional responsiveness and dedication. Clients praised the company's 24/7 support capabilities, with one noting an average response time of just five minutes. Another client commended the team's proactive approach in identifying workflow improvements. Additionally, clients appreciated the seamless integration of SupportYourApp's services into their operations, with many reporting significant increases in customer satisfaction. Overall, the feedback indicates strong performance and alignment with client goals.
    Read 12 Recent Reviews
    29 of 32 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Technical Support for Analytics Platform

    5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
    Read 32 Reviews

    Industry Experience

    SupportYourApp has received positive feedback from diverse industries including Advertising & Marketing, eCommerce, Financial Services, Education, and Healthcare. Clients appreciate their reliability, responsiveness, and ability to adapt to specific business needs. Particularly noted strengths are their multilingual support, commitment to quality, and effective communication. Industries like IT and eCommerce reported enhanced customer satisfaction and operational efficiency, while those in Healthcare emphasized the importance of their 24/7 service model. Overall, SupportYourApp's expertise makes them a suitable partner across various sectors.

    Read All Reviews

    Select Industry to see insights

    Non-profit Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Information technology Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (6) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback regarding SupportYourApp highlights consistent satisfaction with its pricing and value for money. Many clients noted that the pricing fit their budget and provided good value, with one stating it was crucial for scaling operations. Overall, clients appreciated the flexibility and responsiveness of the service, leading to improved customer satisfaction and operational efficiency. Specific comments include: 'Pricing fit our budget' and 'Good value for cost,' underscoring the company's ability to deliver effective support without compromising quality.
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  • Labora Logotype

    5.0 1 review
    $1,000+
    Undisclosed
    10 - 49
    São Paulo, Brazil

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.

    See all 1 projects

    Industry Experience

    Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.

    Read All Reviews

    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.
    Read All Reviews
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  • Combine Global Recruitment Logotype

    5.0 1 review
    $1,000+
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Services provided

    30% Recruiting
    15% HR Outsourcing
    15% Staffing +4 services
    10% Customer Service Outsourcing
    10% Executive Search
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Combine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.

    See all 1 projects

    Industry Experience

    Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.
    Read All Reviews

    More responsive than most other service providers

    Combine Global Recruitment is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • Techsho Logotype

    4.8 5 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Rio de Janeiro, Brazil

    Services provided

    20% Customer Service Outsourcing
    20% Sales Outsourcing
    20% Translation +4 services
    10% Back Office Outsourcing
    10% Digital Strategy
    10% Email Marketing
    10% Social Media Marketing

    Techsho is a premier provider of Contact Center Services specializing in customer support and telemarketing for real estate agencies. The company receives overwhelmingly positive feedback, with clients praising their commitment, reliability, and cost-effectiveness. Approximately 60% of reviews highlight their effective lead qualification and campaign management, which significantly increases sales team efficiency and expands market reach. Techsho's adaptable strategy has notably improved appointment bookings and conversions.

    See all 5 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing Services for Real Estate Agency

    4.5 — Techsho provides lead generation services for a real estate agency. The team has built a targeted database, reached out to potential leads through different channels, and filtered leads based on Read more
    Read 1 Review

    Industry Experience

    Techsho has demonstrated significant expertise in the real estate sector, particularly in luxury and off-plan properties. Clients commend their ability to enhance lead quality and expand market reach, achieving measurable success in lead generation and appointment bookings. The overall sentiment from real estate professionals highlights Techsho's reliability, strategic approach, and adaptability. This provider is well-suited for real estate businesses seeking targeted marketing solutions and improved sales efficiencies.

    Read All Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding Techsho's pricing and value for money, noting that their services fit within budget while delivering strong results. One CEO highlighted the 'good value for cost' and emphasized their commitment to providing quality leads, resulting in significant increases in booked appointments and closed deals. Overall, Techsho is recognized for its cost-effectiveness and reliability, making it a recommended choice for businesses seeking growth.
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  • Altio BPO and Technology Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    sao paulo, Brazil

    Services provided

    40% Call Center Services
    50% Custom Software Development
    10% Web Design

    Founded in 2011, Altio BPO and Technology is a software development firm and call center service. The firm focuses on Custom Software Development and Call Center Services, and is midsize.

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  • Receita Previsível Appointment Setting Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Ribeirão Preto, SP, Brazil

    Services provided

    40% Sales Outsourcing
    20% Account-Based Marketing
    20% Demand Generation Marketing +1 service
    20% Market Research

    Sales Outsourcing company Receita Previsível Appointment Setting was founded in 2023. The small team provides Sales Outsourcing and Market Research.

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  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Brazil

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Accommodating

    The reviews for Simply Contact consistently highlight their accommodating nature, with clients noting their responsiveness and adaptability to specific needs. For instance, one client appreciated their ability to quickly tailor strategies and provide support in multiple languages. Another remarked on their exceptional communication and flexibility, stating that they were always willing to adjust to meet project requirements. Overall, the sentiment regarding Simply Contact's accommodating approach is overwhelmingly positive, indicating a strong alignment with client expectations.
    • Inbound Customer Support Services for EdTech Company
      5.0 Apr 5, 2024

      Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.

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    • Customer Service Support for Public Interest Tech Firm
      5.0 Jan 19, 2024

      They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.

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    • Customer Service Outsourcing for Authentication Solutions Co
      5.0 Oct 18, 2023

      Simply Contact showcased outstanding project management throughout our collaboration. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges. Regular updates and transparent communication ensured we were always informed and confident in the progress being made.

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    • Customer Service Outsourcing for Data Analytics Company
      5.0 Oct 16, 2023

      Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.

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    • SaaS Customer Support for IT Marketing Agency
      5.0 Feb 8, 2021

      Their project managers are always in touch, we are notified as soon as there is a problem in our system, or if there is something to improve based on customers feedback. I find impressive their ability to adapt to the project requirements. Also, they were able to start quickly.

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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Brazil

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Communicative

    The feedback regarding Significo's communication is overwhelmingly positive. Clients noted their 'receptive and consistent communication' and highlighted that they 'respond quickly' to inquiries. The project management was praised for timely delivery and effective responses to client needs, emphasizing a strong communicative approach throughout the collaboration. Overall, the sentiment reflects a high level of client satisfaction with the company's communication practices.
    • Call Center Services for Automotive Services Company
      5.0 Jun 26, 2025

      They were very receptive and consistent with their communication. If there are areas for improvement, they respond in real time and quick.

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    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews
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    Valoris Center Logotype

    Valoris Center

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Brazil

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention Exceptional performance

    Clients consistently commend Valoris Center for their exceptional performance, highlighting a 95% achievement in phone support and a 92% customer satisfaction score. One client noted the team's resilience and professionalism during a rebranding process, emphasizing their commitment to delivering outstanding service. Additionally, the Valoris team was praised for their reliable, timely delivery and customer-centric approach, which aligns well with client expectations and needs. Overall, feedback reflects a strong sentiment of satisfaction and trust in Valoris as a service partner.
    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      Valoris team consistently meets key metrics: SLA performance is over target, with a 95% achievement on phone support and 99% on email. Their First Contact Resolution (FCR) rate exceeds 86%, and customer satisfaction (CSAT) is reaching up to 92%. Additionally, we are pleased to see that less than 3% of customers abandon their calls, which reflects the efficiency and quality of the service provided.

      Read Full Review
    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business.

      Read Full Review
    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      What impressed us most about Valoris was their ability to maintain high service standards under various circumstances. Our company underwent a significant rebranding process and faced technical system challenges, yet the Valoris team consistently demonstrated resilience, professionalism, and kept their strong commitment to delivering exceptional service.

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    6 of 8 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
    Read 8 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
    Read All Reviews

    View projects from:

    Romania (8) Austria (1) Croatia (1) Russia (1)
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  • Alfa Contact Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Belo Horizonte, Brazil

    Services provided

    100% Call Center Services

    Alfa Contact Center is an answering service. They are headquartered in Belo Horizonte, Brazil and have small team. Their team provides Call Center Services.

    Read more
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  • Central 24 Hours Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Barra da Tijuca, Brazil

    Services provided

    40% Call Center Services
    20% Digital Strategy
    20% IT Strategy Consulting +2 services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Central 24 Hours is a call center. Their midsize team is headquartered in Barra da Tijuca, Brazil. Their team specializes in Call Center Services and Digital Strategy.

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  • Featured

    What are Featured Providers?

    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Brazil

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention High-quality work

    Clients consistently praised A-SALES AB for delivering high-quality work, noting their exceptional lead generation capabilities and effective communication. One CEO highlighted that A-SALES provided 'high-quality contacts,' significantly reducing their workload. Another client emphasized the 'tangible impact' on sales and appointments, describing their approach as 'fresh' and results-driven. Overall, the sentiment reflects strong satisfaction with A-SALES AB's ability to exceed expectations and deliver valuable outcomes.
    • Lead Generation & Sales Outsourcing for Video Production Co
      5.0 Apr 12, 2024

      A-SALES AB's quality of contacts is like no other, so we had to do less work on our side overall.

      Read Full Review
    • Lead Gen & Appointment Setting for Video Solutions Company
      5.0 Mar 29, 2024

      Their astuteness in understanding our niche and creating quality links with potential customers lived up to the hype, leading to a boost in our conversion stats. Professional, skilled, and consistently trustworthy.

      Read Full Review
    • Email Outreach for AI Solutions Provider
      5.0 Mar 3, 2024

      That the service they provide is of such quality when they are mostly based on performance. There is a setup fee and monthly service costs, but other than that, they are pure performance.

      Read Full Review
    • Email Marketing Outreach for Digital Marketing Agency
      5.0 Oct 12, 2023

      They go the extra mile to deliver a high-quality email outreach service.

      Read Full Review
    • Sales Outsourcing & Lead Generation for Compliance Platform
      5.0 Feb 25, 2025

      Clients highlight their ability to generate high-quality leads that convert into tangible business opportunities. Their focus on results rather than just activity metrics sets them apart from many generic lead generation firms. Unlike many lead-gen agencies that just provide contacts, A-SALES AB qualified leads thoroughly before passing them to the client’s sales team, ensuring a higher conversion rate and minimizing wasted effort.

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    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    Industry Experience

    A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
    View Profile Visit Website
    Assistring LLC Logotype

    Assistring LLC

    5.0 15 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Brazil

    Services provided

    40% Call Center Services
    45% Customer Service Outsourcing
    15% Back Office Outsourcing

    Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

    See all 15 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have praised Assistring LLC for their operational excellence and effective multichannel support. A notable review highlighted their ability to handle tens of thousands of inbound calls monthly while improving sales performance compared to previous vendors. Clients appreciate their flexibility, consistent performance, and alignment with company values. Overall, sentiment is highly positive, with emphasis on their reliability as a strategic partner and effective process optimization.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (11)

    What Clients Have Said

    Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.
    Read All Reviews

    View projects from:

    United States (6) England (4) Poland (1)
    $1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

    Customer Support call

    Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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    Call Center Solutions Africa(CCSA) Logotype

    Call Center Solutions Africa(CCSA)

    5.0 1 review
    $5,000+
    Undisclosed
    10 - 49
    Serves Brazil

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    20% Customer Service Outsourcing +2 services
    15% Back Office Outsourcing
    15% CRM Consulting and SI

    Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa.  We

    Read more
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  • Doctor Sac Contact Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Rio de Janeiro, Brazil

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Doctor Sac Contact Center is a call center company. The team provides Call Center Services and Customer Service Outsourcing, and the company is in Rio de Janeiro, Brazil.

    Read more
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  • Cobrart Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Downtown - Rio de Janeiro,, Brazil

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Cobrart is a call center company. The Downtown - Rio de Janeiro,, Brazil-based firm was launched in 2011. Their team focuses on Call Center Services and Customer Service Outsourcing.

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  • Amaro Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Sao Paulo, Brazil

    Services provided

    100% Call Center Services

    Amaro Group is a call center service. They are based in Sao Paulo, Brazil and have midsize team. They provide Call Center Services.

    Read more
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  • InHouse Contact Center and Information Technology Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Santo Amaro, Brazil

    Services provided

    100% Call Center Services

    Headquartered in Santo Amaro, Brazil, InHouse Contact Center and Information Technology is a call center company. They provide Call Center Services and were founded in 1988.

    Read more
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  • AHEAD Infraestrutura para Contact Centers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    São Paulo, Brazil

    Services provided

    100% Call Center Services

    Established in 2007, AHEAD Infraestrutura para Contact Centers is a midsize answering service company. Their services include Call Center Services.

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  • Daleth AC Ambiente Colaborativo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Sao Paulo, Brazil

    Services provided

    100% Call Center Services

    Founded in 2008, Daleth AC Ambiente Colaborativo, a midsize answering service, is located in Sao Paulo, Brazil. Their team provides Call Center Services.

    Read more
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  • JobHome Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Services provided

    100% Call Center Services

    JobHome is a telephone answering service. The Sao Paulo, Brazil-based agency was founded in 2017. Their services include Call Center Services.

    Read more
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  • BlueLab Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Services provided

    100% Call Center Services

    BlueLab is a call center. Located in Sao Paulo, Brazil, the team offers Call Center Services.

    Read more
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  • ALKES Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Sao Paulo, Brazil

    Services provided

    100% Call Center Services

    ALKES is an answering service. Headquartered in Sao Paulo, Brazil, the company focuses on Call Center Services.

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  • ARC TELECOM Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Services provided

    100% Call Center Services

    Located in Sao Paulo, Brazil, ARC TELECOM is a small call center service. Their services include Call Center Services.

    Read more
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  • i9 Contact Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Sao Paulo, Brazil

    Services provided

    100% Call Center Services

    Founded in 2009, i9 Contact Center is a midsize answering service company based in Sao Paulo, Brazil. Their team focuses on Call Center Services.

    Read more
    View Profile
  • Top Use - Headsets Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cotia , Brazil

    Services provided

    100% Call Center Services

    Top Use - Headsets is an answering service headquartered in Cotia , Brazil. Founded in 1996, the team focuses on Call Center Services.

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  • Diallink Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    SAO PAULO, Brazil

    Services provided

    100% Call Center Services

    Diallink is a call center company. In SAO PAULO, Brazil, the agency was founded in 2006. Their services include Call Center Services.

    Read more
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  • Neobpo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    São Paulo, Brazil

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    10% Business Consulting +2 services
    10% Digital Strategy
    10% IT Managed Services

    Neobpo is a call center service. Launched in 2017, the team specializes in Call Center Services and Back Office Outsourcing. The company is based in São Paulo, Brazil.

    Read more
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  • QualityCalls Lead Generation Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Fortaleza, Brazil

    Services provided

    40% Call Center Services
    20% Customer Service Outsourcing
    20% Market Research +1 service
    20% Sales Outsourcing

    Launched in 2012, QualityCalls Lead Generation is a telephone answering service. Their team focuses on Call Center Services and Market Research.

    Read more
    View Profile
  • Vermont XCenter Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Sao Paulo, Brazil

    Services provided

    40% Call Center Services
    40% Sales Outsourcing
    10% Business Consulting +1 service
    10% IT Strategy Consulting

    Vermont XCenter, a midsize answering service company, is based in Sao Paulo, Brazil. Their services include Call Center Services and Sales Outsourcing.

    Read more
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  • VGX Contact Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Montes Claros, Brazil

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Call center service and Customer Service Outsourcing company VGX Contact Center was founded in 2013. The agency provides Call Center Services and Customer Service Outsourcing, and is large.

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  • Explorer Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Porto Alegre, Brazil

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Founded in 2009, Explorer Call Center is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • Belluno Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cacapava do Sul, Brazil

    Services provided

    100% Call Center Services

    Belluno Call Center, a telephone answering service, was launched in 2010. The team provides Call Center Services.

    Read more
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  • Style Call Center Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Belo Horizonte, Brazil

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Style Call Center Solutions is a Belo Horizonte, Brazil-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • AG Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing

    AG Call Center is a small phone answering service launched in 2002. Their team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • Com.unique Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Vila Velha, Brazil

    Services provided

    30% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing +1 service
    20% Back Office Outsourcing

    Com.unique Call Center is an answering service company founded in 2016. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • POLO Telecom Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Manaus, Brazil

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    25% Sales Outsourcing

    POLO Telecom, a small phone answering service, is based in Manaus, Brazil. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Kindico Digital Marketing Agency Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Services provided

    50% Affiliate Marketing
    50% Sales Outsourcing

    Kindico Digital Marketing Agency Ltd is an Affiliate Marketing and Sales Outsourcing company founded in 2016. The team specializes in Affiliate Marketing and Sales Outsourcing.

    Read more
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  • Geosoft Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Rio de Janeiro, Brazil

    Services provided

    30% Call Center Services
    40% Custom Software Development
    30% BI & Big Data Consulting & SI

    Geosoft is a custom software development company. They are located in Rio de Janeiro, Brazil and have midsize team. They focus on Custom Software Development and BI & big data consulting & SI.

    Read more
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  • Customer Umbrella Logotype

    5.0 20 reviews
    $1,000+
    < $25 / hr
    250 - 999
    São Paulo, Brazil

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% IT Managed Services +4 services
    20% Staffing
    15% Customer Service Outsourcing
    10% IT Staff Augmentation
    5% Recruiting

    Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

    See all 20 projects

    Reviews mention Timely

    Customer Umbrella consistently receives positive feedback regarding their timely project delivery and responsiveness. Clients noted that tasks were completed on or before deadlines, with one reviewer highlighting a five-week early completion of product release. Their excellent communication skills and proactive handling of concerns further emphasized their commitment to meeting client needs. Overall, the sentiment regarding their timeliness is overwhelmingly positive, with no significant areas for improvement identified in this aspect.
    • Back Office Outsourcing for Gaming Company
      5.0 Feb 9, 2024

      Players have expressed gratitude for the timely and individualised support they received, leading to an enhanced reputation and loyalty for the brand. The team at Customer Umbrella showed excellent communication skills and a thorough comprehension of our requirements and priorities. They further improved the cooperation between our teams by being receptive to input and prompt in resolving any problems.

      Read Full Review
    • Back Office Support for Furniture & Home Decor Company
      5.0 Feb 7, 2024

      Reduced response times and quick resolution of customer inquiries have become the new standard as a result of Customer Umbrella's optimised procedures, which have been measured in concrete ways. Customer Umbrella became an extension of our own team, blending effortlessly into the structure of our organisation, rather than just another vendor.

      Read Full Review
    • Customer Support Outsourcing for Game Development Company
      5.0 Aug 23, 2023

      Their project management was spot-on. Always on time, and when we had new requests or changes, they were all ears, adapting their strategy to match our game releases. Players got quicker answers, cutting response times by 40%, enhancing player experience.

      Read Full Review
    • Dev Staff Augmentation for Salesforce Consultancy
      5.0 Jun 24, 2025

      Their project management was seamless and highly responsive. Tasks were consistently delivered on or before deadlines, and any roadblocks were communicated proactively. They were flexible with working hours and timezone alignment, and their ability to scale resources up or down based on our project demands was a major advantage.

      Read Full Review
    Read All Reviews
    3 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Sports Betting & Gambling Firm

    5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read more
    Read 4 Reviews

    Industry Experience

    Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.

    Read All Reviews

    Select Industry to see insights

    Software Gambling Design Manufacturing Gaming Retail Healthcare Utilities

    More responsive than most other service providers

    Customer Umbrella is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • V. Office Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Florianópolis, Brazil

    Services provided

    25% Call Center Services
    25% Cloud Consulting & SI
    25% E-Commerce Development +1 service
    25% IT Strategy Consulting

    Phone answering service V. Office was launched in 1996. The team focuses on Call Center Services and cloud consulting & SI and is based in Florianópolis, Brazil.

    Read more
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  • Ayty Tech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Florianópolis, Brazil

    Services provided

    24% Call Center Services
    20% CRM Consulting and SI
    20% IT Strategy Consulting +3 services
    16% Customer Service Outsourcing
    10% E-Commerce Development
    10% IT Managed Services

    Founded in 2008, Ayty Tech is a midsize answering service company. Their services include Call Center Services and CRM consulting and SI.

    Read more
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  • BAHIA CALL CENTER Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Salvador, Brazil

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Business Consulting +1 service
    25% Customer Service Outsourcing

    BAHIA CALL CENTER is a Business Consulting company. Their small team is in Salvador, Brazil. Their services include Business Consulting and Call Center Services.

    Read more
    View Profile
  • Leadmedia Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Services provided

    20% CRM Consulting and SI
    20% Ecommerce Marketing
    20% Email Marketing +2 services
    20% Pay Per Click
    20% Sales Outsourcing

    Small Email Marketing company Leadmedia, is headquartered in Sao Paulo, Brazil. Their services include Email Marketing and Pay Per Click.

    Read more
    View Profile
  • RedeCall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Belo Horizonte, Brazil

    Services provided

    60% Call Center Services
    20% Direct Marketing
    10% Market Research +1 service
    10% Marketing Strategy

    Call center company RedeCall is located in Belo Horizonte, Brazil. They focus on Call Center Services and Direct Marketing and were launched in 2003.

    Read more
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  • Special call center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    São Paulo, Brazil

    Services provided

    100% Call Center Services

    Special call center is a São Paulo, Brazil-based call center. The team specializes in Call Center Services.

    Read more
    View Profile
  • Ultracall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    São Paulo, Brazil

    Services provided

    100% Call Center Services

    Ultracall is an answering service company. In São Paulo, Brazil, their small team provides Call Center Services. The firm was established in 2011.

    Read more
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  • Quality Contact Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Taboão da Serr, Brazil

    Services provided

    100% Call Center Services

    Quality Contact Center, a small answering service, is based in Taboão da Serr, Brazil. Their services include Call Center Services.

    Read more
    View Profile
  • Maromatel - Vivo Empresas Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Services provided

    40% Call Center Services
    50% Business Consulting
    10% Customer Service Outsourcing

    Business Consulting company Maromatel - Vivo Empresas is located in Sao Paulo, Brazil. They offer Business Consulting and Call Center Services and were established in 2002.

    Read more
    View Profile
  • Apex America Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    10,000+
    Sao Paulo, Brazil

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +3 services
    10% Content Moderation Services
    5% Business Consulting
    5% Robotics Process Automation

    Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Novatrade Brasil Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Services provided

    10% Call Center Services
    50% Logistics & Supply Chain Consulting
    40% Business Consulting

    Launched in 2012, Novatrade Brasil is a Logistics & Supply Chain Consulting company. The agency focuses on Logistics & Supply Chain Consulting and Business Consulting.

    Read more
    View Profile
  • BYG Advantage Logotype

    Not yet reviewed

    $100,000+
    $100 - $149 / hr
    10 - 49
    Sao Paulo, Brazil

    Services provided

    70% Sales Outsourcing
    30% Marketing Strategy

    BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.

    Read more
    View Profile
  • Bizpro Processos de Negócios Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Sao Paulo, Brazil

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    30% Back Office Outsourcing

    Bizpro Processos de Negócios is a Customer Service Outsourcing company. The firm is in Sao Paulo, Brazil. Their team provides Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Hounders
2 Labora
3 Combine Global Recruitment
4 Techsho

List of the Top 4 Brazil Call Center Companies & Voice Services

  1. Hounders Logotype

    Hounders

    $1,000+
    < $25 / hr
    10 - 49
    Porto Alegre, Brazil

    Ability to deliver

    22.6/40.0
    16.2/20 Reviews
    2.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    30% Call Center Services
    30% Sales Outsourcing
    40% Other
    View Profile Visit Website
  2. Labora Logotype

    Labora

    $1,000+
    Undisclosed
    10 - 49
    São Paulo, Brazil

    Ability to deliver

    22.1/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  3. Combine Global Recruitment Logotype

    Combine Global Recruitment

    $1,000+
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Ability to deliver

    23.7/40.0
    16.2/20 Reviews
    3/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  4. Techsho Logotype

    Techsho

    $1,000+
    < $25 / hr
    2 - 9
    Rio de Janeiro, Brazil

    Ability to deliver

    18.8/40.0
    14.8/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  5. Altio BPO and Technology Logotype

    Altio BPO and Technology

    $5,000+
    < $25 / hr
    250 - 999
    sao paulo, Brazil

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% Call Center Services
    60% Other
    View Profile Visit Website
  6. Receita Previsível Appointment Setting Logotype

    Receita Previsível Appointment Setting

    $1,000+
    $25 - $49 / hr
    10 - 49
    Ribeirão Preto, SP, Brazil

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Sales Outsourcing
    60% Other
    View Profile Visit Website
  7. Alfa Contact Center Logotype

    Alfa Contact Center

    Undisclosed
    Undisclosed
    10 - 49
    Belo Horizonte, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  8. Central 24 Hours Logotype

    Central 24 Hours

    Undisclosed
    Undisclosed
    250 - 999
    Barra da Tijuca, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    10% Sales Outsourcing
    50% Other
    View Profile Visit Website
  9. Doctor Sac Contact Center Logotype

    Doctor Sac Contact Center

    Undisclosed
    Undisclosed
    10 - 49
    Rio de Janeiro, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  10. Cobrart Logotype

    Cobrart

    Undisclosed
    Undisclosed
    50 - 249
    Downtown - Rio de Janeiro,, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  11. Amaro Group Logotype

    Amaro Group

    Undisclosed
    Undisclosed
    50 - 249
    Sao Paulo, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  12. InHouse Contact Center and Information Technology Logotype

    InHouse Contact Center and Information Technology

    Undisclosed
    Undisclosed
    50 - 249
    Santo Amaro, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  13. AHEAD Infraestrutura para Contact Centers Logotype

    AHEAD Infraestrutura para Contact Centers

    Undisclosed
    Undisclosed
    50 - 249
    São Paulo, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  14. Daleth AC Ambiente Colaborativo Logotype

    Daleth AC Ambiente Colaborativo

    Undisclosed
    Undisclosed
    50 - 249
    Sao Paulo, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  15. JobHome Logotype

    JobHome

    Undisclosed
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  16. BlueLab Logotype

    BlueLab

    Undisclosed
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  17. ALKES Logotype

    ALKES

    Undisclosed
    Undisclosed
    50 - 249
    Sao Paulo, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  18. ARC TELECOM Logotype

    ARC TELECOM

    Undisclosed
    Undisclosed
    10 - 49
    Sao Paulo, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  19. i9 Contact Center Logotype

    i9 Contact Center

    Undisclosed
    Undisclosed
    50 - 249
    Sao Paulo, Brazil

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website

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Updated February 27, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
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Guide to Call Center Outsourcing

Updated February 27, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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Telemarketing Order Processing Outbound Third Party Verification Answering Services Sales Outsourcing Inbound Appointment Setting Lead Generation Virtual Receptionist

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