Top Call Center Services & Voice Services in Sao Paulo

Ratings Updated: July 16, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sao Paulo, Brazil

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sao Paulo, Brazil

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Exceptional results
Clients have consistently praised Helpware for delivering exceptional results. One client noted their 'great' outcomes and expressed intent to expand their partnership, highlighting the company's 'responsiveness' and commitment to exceeding expectations. Another client reported achieving 75% of their customer metric goal, commending Helpware's 'fantastic workflow' and dedication to success. Overall, the sentiment reflects high satisfaction with Helpware's services, emphasizing their effectiveness and willingness to go above and beyond.

BPO & IT Services for HealthTech Firm

5.0 Nov 3, 2021

The responsiveness and willingness to go above and beyond for us was impressive. Results have been great so far, we plan to grow with Helpware.
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Research Data for Customer Service & Engagement Platform

5.0 Apr 12, 2019

Of our 80% reach goal, we successfully attained 75% of the customer metric. We were very satisfied with Helpware’s work. Helpware went above and beyond to reach our goal.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware.
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More responsive than most other service providers

Helpware CX is very responsive
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sao Paulo, Brazil

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
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TDCX

4.8 12 reviews

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Verified

$100,000+

Undisclosed

10,000+

São Paulo, Brazil

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.

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Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-000
101 - 150

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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

São Paulo, Brazil

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Content Moderation Services +7 services

10% Customer Service Outsourcing

10% Data Annotation Services

10% Employer of Record (EOR) Services

10% PEO/Employee Leasing

10% Recruiting

10% Sales Outsourcing

10% Staffing

Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

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Industry Experience

Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella.
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Gaming Design Healthcare Software Gambling Manufacturing Retail Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.
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São Paulo, Brazil

Av. Paulista Bela Vista
São Paulo, Brazil 01310
50 - 75

+359885379385

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Featured

What are Featured Providers?

SupportYourApp

4.8 87 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sao Paulo, Brazil

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.

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7 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas.
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Industry Experience

SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sao Paulo, Brazil

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
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United States (6) Canada (1) Malaysia (1)

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Sao Paulo, Brazil

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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Reviews mention Reliable
Simply Contact is consistently praised for its reliability in managing customer support operations. A CEO from Scrambly noted their team met all expectations, highlighting their prompt ticket resolutions and professional interactions. Similarly, a representative from Yves Rocher emphasized Simply Contact's flexibility and dedication, stating they have been impressed by the ongoing commitment to providing high-quality service over six years of collaboration. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients expressing satisfaction in their dependable performance.

Call Center Services for Cosmetic & Beauty Brand

5.0 Feb 28, 2021

After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.
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Contact Center Services for IT Staff Augmentation Company

5.0 Feb 3, 2021

Simply Contact has proven to be a great partner we can rely on. Our cooperation proceeds to be even more successful thanks to their flexibility of cooperation model and transparency of workflows.
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Customer Service Outsourcing for AdTech Company

4.0 Dec 9, 2024

Simply Connect did a great job providing customer support agents to handle our email tickets on Freshdesk. They quickly got up to speed with our processes and maintained a friendly, professional tone when interacting with our customers. The team met all our expectations, resolving tickets on time and keeping our customers happy. They were reliable, easy to work with, and helped make our support operations run smoothly.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Clients generally perceive Simply Contact as offering good value for money, highlighted by their competitive pricing relative to the quality of service delivered. Many reviews noted satisfaction with cost-effectiveness, with feedback indicating a 'good value for cost' and a 'pricing fit our budget.' However, some clients suggested that the pricing strategy could be improved. Overall, sentiment towards Simply Contact's pricing and value is largely positive.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Labora

5.0 1 review

$1,000+

Undisclosed

10 - 49

São Paulo, Brazil

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.

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Industry Experience

Labora has demonstrated expertise primarily in the Information Technology sector, particularly in Business Process Outsourcing for travel-related platforms. Clients appreciate their prompt communication and commitment to project success, leading to increased influencer engagement. Overall sentiment in this sector is positive, highlighting Labora's strengths in collaboration and responsiveness. Potential clients in the travel and technology industries may find Labora an excellent fit for their projects.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Labora's cost-effectiveness and overall value for money. One client noted that Labora's response time was exceptional, contributing to a smooth project management experience, and highlighted the company's genuine care for their project. Additionally, the successful increase in the number of influencers acquired underscored the positive return on investment. Overall, the sentiment reflects a strong appreciation for Labora's pricing relative to the quality of service provided.
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Combine Global Recruitment

5.0 1 review

$1,000+

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

30% Recruiting

15% HR Outsourcing

15% Staffing +4 services

10% Customer Service Outsourcing

10% Executive Search

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Combine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.

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Industry Experience

Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
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Logistics & Supply Chain

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More responsive than most other service providers

Combine Global Recruitment is very responsive
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Clients describe Combine Global Recruitment as assertive and efficient, capable of delivering comprehensive candidate data and maintaining fluid communication, which accelerates hiring processes and ensures solid team development during critical growth phases.
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Apex America

Not yet reviewed

$10,000+

Undisclosed

10,000+

Sao Paulo, Brazil

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Content Moderation Services

5% Business Consulting

5% Robotics Process Automation

Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
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Sao Paulo, Brazil

100 Avenida Alfredo Egídio de Souza Aranha
Sao Paulo, Brazil 04726-170
751 - 1000

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Altio BPO and Technology

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

sao paulo, Brazil

Services provided

40% Call Center Services

50% Custom Software Development

10% Web Design

Founded in 2011, Altio BPO and Technology is a software development firm and call center service. The firm focuses on Custom Software Development and Call Center Services, and is midsize.
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Amaro Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sao Paulo, Brazil

Services provided

100% Call Center Services

Amaro Group is a call center service. They are based in Sao Paulo, Brazil and have midsize team. They provide Call Center Services.
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What are Featured Providers?

Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Sao Paulo, Brazil

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.

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3 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In recent reviews, clients praised Virtual Sales Limited for their professionalism, flexibility, and effective communication. Notably, one client highlighted their ability to secure 2-3 meetings weekly, contributing to a substantial sales pipeline. Another emphasized their responsiveness and alignment with business priorities. Clients noted the team's strong understanding of industry needs, though some suggested enhancing expertise in specific sectors. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to continue partnerships.
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3 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
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England (9) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Sao Paulo, Brazil

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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7 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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A-SALES AB

4.9 67 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Sao Paulo, Brazil

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

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Reviews mention Dedicated
Clients have expressed a high level of satisfaction with A-SALES AB's dedication, highlighting their 'hunger and dedication' as particularly impressive. Although there were challenges during onboarding, overall feedback indicates that the team was committed to meeting client needs and effectively generating pipeline in new markets. This dedication contributed to measurable outcomes such as successfully booked meetings, reinforcing the positive sentiment surrounding their commitment to client success.

Lead Generation for ERP System Consultancy

5.0 Mar 13, 2025

What did you find most impressive or unique about this company? Hunger and dedication.
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Industry Experience

A-SALES AB has demonstrated strong expertise in lead generation and appointment setting across various industries, including Financial Services, IT, Business Services, Advertising & Marketing, and Healthcare. Clients commend their effective communication, tailored outreach strategies, and responsiveness, leading to significant improvements in sales pipelines and meeting bookings. Overall, feedback indicates a highly positive sentiment regarding their ability to deliver results, particularly in sectors requiring targeted and strategic engagement.
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Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technology

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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
A-SALES AB is frequently recognized for providing excellent value for money, with clients noting the affordability of their services relative to the quality delivered. For instance, one client highlighted their 'good value for the cost,' while another remarked on the 'great culture fit' and pricing that suited their budget. Overall sentiment is positive, with many clients expressing satisfaction with the results achieved, often exceeding expectations in lead generation and appointment setting.
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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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InHouse Contact Center and Information Technology

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Santo Amaro, Brazil

Services provided

100% Call Center Services

Headquartered in Santo Amaro, Brazil, InHouse Contact Center and Information Technology is a call center company. They provide Call Center Services and were founded in 1988.
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AHEAD Infraestrutura para Contact Centers

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

São Paulo, Brazil

Services provided

100% Call Center Services

Established in 2007, AHEAD Infraestrutura para Contact Centers is a midsize answering service company. Their services include Call Center Services.
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Appointment Setter Online

5.0 54 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Sao Paulo, Brazil

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.

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Reviews mention Personable
Overall sentiment towards Appointment Setter Online reflects a highly personable approach, with clients commending their genuine care for organizational missions. One client noted, 'They took the time to understand our nonprofit’s purpose and tailored their outreach to align with our values,' highlighting their dedication to respectful and warm interactions. Another client emphasized the consistency and detail-oriented nature of their management, stating, 'Jay has been consistent and speaks to us the same way he did on day one,' indicating a strong, personal relationship built over time.

Call Center Services for Software Dev Co

5.0 Jun 10, 2025

Their CEO is the most detail-oriented and focused person I’ve ever seen in the call center industry. Appointment Setter Online is unique to us because we’ve tried around six providers previously. They were good for the first few months, but then they showed their true colors. Jay has been consistent and speaks to us the same way he did on day one. The management has been a great help.
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Call Center Services for Nonprofit Organization

5.0 Nov 29, 2025

What impressed me most about Appointment Setter Online was their ability to combine professionalism with genuine care for our mission. They didn’t just make calls; they took the time to understand our nonprofit’s purpose and tailored their outreach to align with our values. Their consistency, transparency, and the level of personalization they brought to every interaction felt unique compared to other agencies we’ve worked with. Their dedication to treating our donors with respect and warmth truly stood out.
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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (20) Canada (8) France (1)

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Daleth AC Ambiente Colaborativo

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sao Paulo, Brazil

Services provided

100% Call Center Services

Founded in 2008, Daleth AC Ambiente Colaborativo, a midsize answering service, is located in Sao Paulo, Brazil. Their team provides Call Center Services.
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JobHome

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

100% Call Center Services

JobHome is a telephone answering service. The Sao Paulo, Brazil-based agency was founded in 2017. Their services include Call Center Services.
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BlueLab

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

100% Call Center Services

BlueLab is a call center. Located in Sao Paulo, Brazil, the team offers Call Center Services.
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ALKES

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sao Paulo, Brazil

Services provided

100% Call Center Services

ALKES is an answering service. Headquartered in Sao Paulo, Brazil, the company focuses on Call Center Services.
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ARC TELECOM

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

100% Call Center Services

Located in Sao Paulo, Brazil, ARC TELECOM is a small call center service. Their services include Call Center Services.
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i9 Contact Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sao Paulo, Brazil

Services provided

100% Call Center Services

Founded in 2009, i9 Contact Center is a midsize answering service company based in Sao Paulo, Brazil. Their team focuses on Call Center Services.
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Top Use - Headsets

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cotia , Brazil

Services provided

100% Call Center Services

Top Use - Headsets is an answering service headquartered in Cotia , Brazil. Founded in 1996, the team focuses on Call Center Services.
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Diallink

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

SAO PAULO, Brazil

Services provided

100% Call Center Services

Diallink is a call center company. In SAO PAULO, Brazil, the agency was founded in 2006. Their services include Call Center Services.
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Neobpo

Not yet reviewed

Undisclosed

Undisclosed

10,000+

São Paulo, Brazil

Services provided

40% Call Center Services

30% Back Office Outsourcing

10% Business Consulting +2 services

10% Digital Strategy

10% IT Managed Services

Neobpo is a call center service. Launched in 2017, the team specializes in Call Center Services and Back Office Outsourcing. The company is based in São Paulo, Brazil.
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Vermont XCenter

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sao Paulo, Brazil

Services provided

40% Call Center Services

40% Sales Outsourcing

10% Business Consulting +1 service

10% IT Strategy Consulting

Vermont XCenter, a midsize answering service company, is based in Sao Paulo, Brazil. Their services include Call Center Services and Sales Outsourcing.
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AG Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

AG Call Center is a small phone answering service launched in 2002. Their team specializes in Call Center Services and Customer Service Outsourcing.
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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

Sao Paulo, Brazil

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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Sao Paulo, Brazil

Av. Eng. L. C. Berrini 105 - Suite 1014 CEP
Sao Paulo, Brazil 04571-010
1

+1 (845) 770-7526

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Leadmedia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

20% CRM Consulting and SI

20% Ecommerce Marketing

20% Email Marketing +2 services

20% Pay Per Click

20% Sales Outsourcing

Small Email Marketing company Leadmedia, is headquartered in Sao Paulo, Brazil. Their services include Email Marketing and Pay Per Click.
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Novatrade Brasil

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

10% Call Center Services

50% Logistics & Supply Chain Consulting

40% Business Consulting

Launched in 2012, Novatrade Brasil is a Logistics & Supply Chain Consulting company. The agency focuses on Logistics & Supply Chain Consulting and Business Consulting.
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Paulo Leads

4.0 1 review

$5,000+

$100 - $149 / hr

2 - 9

Valinhos, Brazil

Services provided

30% BI & Big Data Consulting & SI

30% Sales Outsourcing

10% AI Agents +3 services

10% AI Consulting

10% AI Development

10% Generative AI

Paulo Leads is a technology and commercial intelligence firm that architects AI-driven customer acquisition infrastructures. Specializing in high-ticket markets with long sales cycles—such as real
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Talkover

Not yet reviewed

$10,000+

Undisclosed

2 - 9

São José dos Campos, Brazil

Services provided

35% Call Center Services

35% AI Agents

30% Transcription

Founded in 2025, Talkover is an AI Agents company. The team focuses on AI Agents and Call Center Services.
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Quality Contact Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Taboão da Serr, Brazil

Services provided

100% Call Center Services

Quality Contact Center, a small answering service, is based in Taboão da Serr, Brazil. Their services include Call Center Services.
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Kindico Digital Marketing Agency Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

50% Affiliate Marketing

50% Sales Outsourcing

Kindico Digital Marketing Agency Ltd is an Affiliate Marketing and Sales Outsourcing company founded in 2016. The team specializes in Affiliate Marketing and Sales Outsourcing.
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Maromatel - Vivo Empresas

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sao Paulo, Brazil

Services provided

40% Call Center Services

50% Business Consulting

10% Customer Service Outsourcing

Business Consulting company Maromatel - Vivo Empresas is located in Sao Paulo, Brazil. They offer Business Consulting and Call Center Services and were established in 2002.
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Ayty Tech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

São Paulo, Brazil

Services provided

24% Call Center Services

20% CRM Consulting and SI

20% IT Strategy Consulting +3 services

16% Customer Service Outsourcing

10% E-Commerce Development

10% IT Managed Services

Founded in 2008, Ayty Tech is a midsize answering service company. Their services include Call Center Services and CRM consulting and SI.
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São Paulo, Brazil

Av. Brigadeiro Faria Lima, 1685, Conj.3C
São Paulo, Brazil 01452-001

+ 55.11.3522.9211

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Bizpro Processos de Negócios

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sao Paulo, Brazil

Services provided

20% Call Center Services

50% Customer Service Outsourcing

30% Back Office Outsourcing

Bizpro Processos de Negócios is a Customer Service Outsourcing company. The firm is in Sao Paulo, Brazil. Their team provides Customer Service Outsourcing and Back Office Outsourcing.
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Top Call Center Services & Voice Services in Sao Paulo

List of the Top Sao Paulo Call Center Companies & Voice Services

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Reviews mention Exceptional results

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Research Data for Customer Service & Engagement Platform

Reviewed 1 time in the past 6 months

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Helpware CX is very responsive

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Select VoiceCom is very responsive

Reviews mention High-quality work

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Reviewed 11 times in the past 6 months

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SupportYourApp is very responsive

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What Clients Have Said

six eleven global services is very responsive

Reviews mention Reliable

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Combine Global Recruitment is very responsive

Reviewed 5 times in the past 6 months

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Average Project Cost Breakdown

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Valoris Center is very responsive

Reviews mention Dedicated

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Reviews mention Personable

Call Center Services for Software Dev Co

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Average Project Cost Breakdown

What Clients Have Said

Appointment Setter Online is very responsive

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