Top Call Center Services & Voice Services in Rio de Janeiro

Ratings Updated: November 15, 2026

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Featured

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Rio de Janeiro, Brazil

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Great team
Clients consistently highlight the professionalism and approachability of the Hugo team, emphasizing their effective communication and responsiveness. One client noted that the team was 'incredibly easy and fun to work with,' fostering a collaborative atmosphere that significantly contributed to project success. The team's dedication to aligning with client needs and their commitment to quality were also frequently praised, reinforcing the overall sentiment of a great team that genuinely cares about client success.

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Rio de Janeiro, Brazil

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

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SupportYourApp

4.8 88 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Rio de Janeiro, Brazil

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a prominent provider of Customer Support Services, specializing in Inbound and Outbound Call Center activities, Telephonic Support, and Call Handling. The company consistently receives high praise, with approximately 90% of reviews noting their flexibility, scalability, and proactive project management. Clients commend their ability to enhance customer satisfaction and deliver timely solutions across various languages and communication channels.

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Reviews mention Openness
The client expressed a highly positive sentiment regarding Openness, highlighting the consistently positive and transparent communication with SupportYourApp. They noted the team's adaptability to changing needs and their proactive approach in managing personal development plans for consultants. Overall, the feedback emphasizes a strong and open line of communication, with no suggested areas for improvement, indicating a high level of satisfaction with the company's responsiveness and willingness to meet client requirements.

Call Center Services for Education Company

4.5 May 19, 2023

Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. Communication is open and dynamic. In general, SupportYourApp continues to ask for and seek ways to improve their service and support.
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2 of 5 reviews are 5 stars

Unknown avg. project cost

Reviewed 5 times in the past 6 months
SupportYourApp has received positive feedback over the last six months, highlighting their adaptability, responsiveness, and strong communication skills. Clients praised their ability to scale support effectively, manage high volumes, and maintain quality standards, particularly in frontline support and KYC processes. Specific examples include a client noting improved recruitment speed and quality, while another emphasized the team's capacity to handle complex technical issues. Overall, clients expressed satisfaction with the collaboration, reporting no significant areas for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (10) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp is perceived as providing good value for money, with multiple clients highlighting that their pricing fits within budgets while delivering consistent and high-quality support. One review emphasized the 'good value for cost' and noted a significant increase in customer satisfaction and resolution rates. Another client appreciated their adaptability and responsiveness, which contributed to a smooth working relationship. However, a few clients mentioned instances where expectations were not met, indicating variability in service quality, particularly during high demand periods.
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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Techsho

4.8 5 reviews

$1,000+

< $25 / hr

2 - 9

Rio de Janeiro, Brazil

Services provided

20% Customer Service Outsourcing

20% Sales Outsourcing

20% Translation +4 services

10% Back Office Outsourcing

10% Digital Strategy

10% Email Marketing

10% Social Media Marketing

Techsho is a premier provider of Contact Center Services specializing in customer support and telemarketing for real estate agencies. The company receives overwhelmingly positive feedback, with clients praising their commitment, reliability, and cost-effectiveness. Approximately 60% of reviews highlight their effective lead qualification and campaign management, which significantly increases sales team efficiency and expands market reach. Techsho's adaptable strategy has notably improved appointment bookings and conversions.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for Real Estate Agency
4.5 — Techsho provides lead generation services for a real estate agency. The team has built a targeted database, reached out to potential leads through different channels, and filtered leads based on Read more
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Industry Experience

Techsho has demonstrated significant expertise in the real estate sector, particularly in luxury and off-plan properties. Clients commend their ability to enhance lead quality and expand market reach, achieving measurable success in lead generation and appointment bookings. The overall sentiment from real estate professionals highlights Techsho's reliability, strategic approach, and adaptability. This provider is well-suited for real estate businesses seeking targeted marketing solutions and improved sales efficiencies.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding Techsho's pricing and value for money, noting that their services fit within budget while delivering strong results. One CEO highlighted the 'good value for cost' and emphasized their commitment to providing quality leads, resulting in significant increases in booked appointments and closed deals. Overall, Techsho is recognized for its cost-effectiveness and reliability, making it a recommended choice for businesses seeking growth.
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Central 24 Hours

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Barra da Tijuca, Brazil

Services provided

40% Call Center Services

20% Digital Strategy

20% IT Strategy Consulting +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Central 24 Hours is a call center. Their midsize team is headquartered in Barra da Tijuca, Brazil. Their team specializes in Call Center Services and Digital Strategy.
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Featured

What are Featured Providers?
SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Rio de Janeiro, Brazil

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

SixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.

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Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with six eleven global services, highlighting their responsiveness and urgency in addressing tasks. One client noted the impressive one-hour ticket response time and emphasized the company's ability to distinguish itself in a competitive industry. Overall, feedback indicates a strong alignment in values and culture, with no identified areas for improvement, reinforcing a positive sentiment toward their performance.

Customer & Ticket Support Services for Beauty Tech Company

5.0 Mar 17, 2023

611 is very responsive and respond with urgency in any task they perform. Highly recommend.
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1 of 3 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.
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United States (7) Canada (1) Malaysia (1) Philippines (1) Singapore (1)

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Simply Contact

4.8 27 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Rio de Janeiro, Brazil

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.

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Reviews mention Detail-oriented
Simply Contact has received high praise for its detail-oriented approach, particularly in its attention to detail and strict quality control measures. Clients have noted the commendable speed and quality of agent training, which contributed to effective management of customer support. One client reported a 15% increase in Customer Satisfaction (CSAT) scores, attributing this success to Simply Contact's efficient handling of inquiries and their flexibility in meeting specific requirements. Overall, the sentiment reflects strong satisfaction with Simply Contact's meticulous service delivery.

Customer Support Services for SaaS Company

5.0 Apr 25, 2023

Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.
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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.
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Industry Experience

Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.
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Virtual Sales Limited

4.8 23 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Rio de Janeiro, Brazil

Services provided

40% Call Center Services

60% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

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3 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback in recent reviews, highlighting their professionalism and effectiveness in lead generation and appointment-setting services. Clients praised their ability to seamlessly integrate with internal teams, providing valuable insights and flexibility in adapting to changing requirements. Notable outcomes include increased discovery calls and a structured sales pipeline. Overall, clients express satisfaction with the communication, responsiveness, and the quality of service provided by Virtual Sales Limited, with minimal suggestions for improvement.
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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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England (11) United States (4) Bulgaria (1) Croatia (1) France (1)

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Doctor Sac Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rio de Janeiro, Brazil

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Doctor Sac Contact Center is a call center company. The team provides Call Center Services and Customer Service Outsourcing, and the company is in Rio de Janeiro, Brazil.
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Cobrart

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Downtown - Rio de Janeiro,, Brazil

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Cobrart is a call center company. The Downtown - Rio de Janeiro,, Brazil-based firm was launched in 2011. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Geosoft

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rio de Janeiro, Brazil

Services provided

30% Call Center Services

40% Custom Software Development

30% BI & Big Data Consulting & SI

Geosoft is a custom software development company. They are located in Rio de Janeiro, Brazil and have midsize team. They focus on Custom Software Development and BI & big data consulting & SI.
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Top Call Center Services & Voice Services in Rio de Janeiro

List of the Top Rio de Janeiro Call Center Companies & Voice Services

Reviews mention Great team

Customer Support for FinTech Organization

Call Center Services for Automotive Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Openness

Call Center Services for Education Company

Reviewed 5 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Sales Outsourcing Services for Real Estate Agency

Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional performance

Customer & Ticket Support Services for Beauty Tech Company

Reviewed 3 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Detail-oriented

Customer Support Services for SaaS Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 4 times in the past 6 months

Virtual Sales Limited is very responsive

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List of the Top 1 Rio de Janeiro Call Center Companies & Voice Services

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