Top BPO Companies in Chicago
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214 Companies
List of the Top Chicago BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Chicago, ILServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention Positive attitude
Clients consistently highlight Unity Communications' positive attitude and strong work ethic. One client noted the team members as 'the happiest and hardest working group of people' they've encountered, emphasizing their eagerness to contribute to the broader goals of the project. The client also praised the company's positive culture, which is evident in their campaign employees. Overall, the sentiment is overwhelmingly positive, with no areas for improvement identified, showcasing a commitment to excellence.-
Customer Support Services for Private Equity Group
5.0 Mar 11, 2022They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Efficient
Hugo Inc. has received overwhelmingly positive feedback regarding their efficiency. Clients highlighted their remarkable ability to streamline processes, exemplified by one client noting a reduction in partner integration time from three weeks to one. Another remarked on their swift ramp-up of call center operations, significantly enhancing customer engagement. Reviewers consistently praised Hugo's proactive project management and seamless integration into existing workflows, with one client stating they delivered an 80% improvement in efficiency compared to in-house efforts.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves Chicago, ILServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
1 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Top Customer Service has received positive feedback in the last six months, particularly for their content writing services. Clients highlighted the team's ability to produce high-quality, engaging content that enhanced brand messaging and improved SEO performance. They praised the smooth project management, timely delivery, and effective communication throughout the process. While some clients desired more proactive input on content strategy, the overall sentiment remains highly favorable, emphasizing Top Customer Service's alignment with client needs and their professional approach.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$100,000+Undisclosed10,000+Serves Chicago, ILServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
40% Call Center Services20% Accounting20% HR Consulting +1 service20% StaffingAzimuth, LLC is a call center company. The team is headquartered in Chicago, Illinois, and their services include Call Center Services and Accounting.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
20% Call Center Services20% Fabrication20% Recruiting +2 services20% Sales Outsourcing20% StaffingTelePro Group, a small telephone answering service, is in Chicago, Illinois. The team offers Call Center Services and Sales Outsourcing.
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$10,000+$50 - $99 / hr250 - 999Schaumburg, IL
Services provided
20% Custom Software Development20% IT Managed Services20% Mobile App Development +3 services20% Web Development10% Back Office Outsourcing10% IT Staff AugmentationSee all 3 projectsAmeex Technologies Corp. is a versatile company specializing in web development, particularly leveraging Drupal for content management systems. Reviews indicate positive feedback on their technical expertise and proactive approach, with 100% of reviewers appreciating their flexibility and readiness to propose enhancements. However, 33% of reviews mention challenges with project management, particularly related to communication. Overall, clients value Ameex's commitment to delivering high-quality results and effective collaboration.
Reviews mention Great project management
Clients have consistently praised Ameex Technologies for their exceptional project management capabilities. One client noted that they met every milestone and proactively communicated any potential delays. The team effectively utilized Asana for project tracking, ensuring transparent communication through weekly status reports. Furthermore, clients appreciated the technical expertise of project managers, which facilitated better understanding and innovative solutions, distinguishing Ameex Technologies from other providers.-
Drupal Development for e-Learning Company
5.0 Mar 2, 2016They met every milestone we set for the project. If there was any possibility of slippage in our progress timeframe, I was made well aware in advance. Communication was done exclusively on a remote basis, either through web meetings, phone conversations, or Asana. We had a weekly phone status report during development.
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Industry Experience
Ameex Technologies Corp. has demonstrated expertise across various industries, notably Government, Education, and Financial Services. In Government, they excelled in Drupal implementations, earning high praise for their responsive communication and agile methodology. In Education, their development of an e-learning platform showcased strong technical capabilities and proactive management. In Financial Services, they provided reliable website maintenance and support, which improved uptime and quality. Overall, feedback indicates a strong positive sentiment, particularly related to their technical proficiency and project management adaptability.
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Government Education Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Ameex Technologies Corp. has received positive feedback regarding their cost-effectiveness and value for money. Clients noted their competitive pricing, with one stating that Ameex's proposal represented the best value during a procurement process. Another client highlighted their high-quality deliverables, emphasizing that they could count on Ameex to provide well-executed results. Overall, clients appreciate the balance of cost and quality, indicating satisfaction with the investment made in their services.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Chicago highlight Ameex Technologies Corp.'s strong technical knowledge and ability to handle large-scale Drupal projects. Clients appreciate their timely issue resolution, adherence to milestones, and effective remote communication, demonstrating their capacity for complex, long-term digital solutions.Read Local ReviewsWas this helpful?
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Undisclosed$50 - $99 / hr10 - 49Oak Park, IL
Services provided
20% Custom Software Development10% Application Management & Support10% Application Testing +6 services10% Document Digitization & Management10% E-Commerce Development10% Enterprise App Modernization10% Mobile App Development10% Unified Communications Consulting & SI10% Web DevelopmentAnvilo Inc. Is a software development firm. Established in 2015, the team offers Custom Software Development and unified communications consulting & SI.
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UndisclosedUndisclosed50 - 249Oak Brook, IL
Services provided
70% Direct Marketing30% Call Center ServicesUS Direct Marketing Corporation is a midsize Direct Marketing company headquartered in Oak Brook, Illinois. The team provides Direct Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249Park Ridge, IL
Services provided
20% Sales Outsourcing10% API Development10% BI & Big Data Consulting & SI +6 services10% Back Office Outsourcing10% Business Consulting10% CRM Consulting and SI10% Conversion Optimization10% Financial Consulting10% Market ResearchSales Outsourcing company Policy Claim Management International (PCMI) is located in Park Ridge, Illinois. They provide Sales Outsourcing and Market Research.
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$1,000+$25 - $49 / hr50 - 249Chicago, IL
Services provided
50% Intellectual Property Law15% Business Consulting15% Corporate Law +2 services10% Business Continuity Management10% Document Digitization & ManagementTrademark Leader is an Intellectual Property Law company. Launched in 2022, the firm is headquartered in Chicago, Illinois. Their services include Intellectual Property Law and Business Consulting.
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$1,000+$25 - $49 / hrFreelancerChicago, IL
Services provided
60% Back Office Outsourcing40% Customer Service OutsourcingLaunched in 2018, MLP Business Support Services LLC is a Back Office Outsourcing company. The small team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Glenview, IL
Services provided
30% Cloud Consulting & SI10% Call Center Services10% Custom Software Development +6 services10% E-Commerce Development10% Enterprise App Modernization10% IT Managed Services10% Web Development5% ERP Consulting and SI5% IT Strategy ConsultingArystech is a cloud consulting & SI company launched in 2022. The firm offers cloud consulting & SI and IT managed services.
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Undisclosed$100 - $149 / hr10 - 49Des Plaines, IL
Services provided
10% Back Office Outsourcing10% Blockchain10% Business Consulting +7 services10% Custom Software Development10% E-Commerce Development10% IT Strategy Consulting10% Mobile App Development10% Search Engine Optimization10% UX/UI Design10% Web DevelopmentMEGATECSOL Inc. , a SEO services firm, specializes in Search Engine Optimization and UX/UI Design. The firm is in Des Plaines, Illinois.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
40% Market Research30% Back Office Outsourcing30% BrandingDiSanti, Hicks + Partners is a Market Research company based in Chicago, Illinois. They specialize in Market Research and Branding and were established in 2015.
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UndisclosedUndisclosed50 - 249Chicago, IL
Services provided
25% Branding25% Product Design25% UX/UI Design +2 services13% Sales Outsourcing12% Call Center ServicesThe Office of Experience is an UX agency. Located in Chicago, Illinois, the firm was established in 2014. Their services include UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
30% Accounting30% Back Office Outsourcing10% HR Consulting +3 services10% HR Outsourcing10% Recruiting10% StaffingJean Kripton, Inc., an Accounting company, is based in Chicago, Illinois. Their services include Accounting and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Arlington Heights, IL
Services provided
30% Back Office Outsourcing25% Customer Service Outsourcing25% Market Research +1 service20% IT Managed ServicesSee all 2 projectsIntellize Info Solutions is a data management and market research company specializing in data scraping, cleaning, and analysis for diverse sectors. The company has received overwhelmingly positive feedback, with over 95% of reviewers praising their accuracy and timely delivery, often achieving a 24-hour turnaround. Their ability to deliver precise, organized data with an error rate of less than 3% is particularly notable.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Intellize Info Solutions has received highly positive feedback from clients over the past six months. Clients praised their exceptional project management, timely delivery, and high-quality data handling, achieving impressive accuracy rates. For instance, one client noted a 95% data cleanliness rate and a 24-hour turnaround for tasks. Their team is described as organized, responsive, and genuinely invested in client success, with no reported areas for improvement, indicating strong client satisfaction and ongoing partnerships.Was this helpful?
Industry Experience
Intellize Info Solutions has demonstrated expertise in the Other Industries and Information Technology sectors. In the Other Industries domain, they excelled in market research for professional development, achieving a 95% data cleanliness rate. In Information Technology, they successfully handled large-scale data projects for the hospitality sector, maintaining a low error rate of under 3% while delivering timely results. Overall, feedback reflects strong project management skills, responsiveness, and a commitment to quality across both industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Intellize Info Solutions consistently highlight the company's cost-effectiveness and value for money. One client noted their selection was influenced by the team's honesty, hard work, and budget alignment. Another emphasized the exceptional quality and timely delivery of services, stating that Intellize transformed complex data requests into organized, actionable insights. Overall, the sentiment reflects satisfaction with the pricing relative to the high-quality outcomes achieved.Was this helpful?
See All Locations (3)Arlington Heights, IL
South Princeton Avenue
Arlington Heights, IL 600052 - 5
(238) 456-7894
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UndisclosedUndisclosed50 - 249Chicago, IL
Services provided
20% Branding20% Fractional CMO Services20% Public Relations +2 services20% Recruiting20% Sales OutsourcingClearEdge, a branding agency, focus on Branding and Public Relations. They were founded in 2006.
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UndisclosedUndisclosed50 - 249Itasca, IL
Services provided
40% Call Center Services30% Custom Software Development20% Business Consulting +1 service10% Customer Service OutsourcingBrown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
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$1,000+< $25 / hr250 - 999Schaumburg, IL
Services provided
40% Back Office Outsourcing15% CRM Consulting and SI10% Customer Service Outsourcing +5 services10% Finance & Accounting Outsourcing (FAO)10% Transcription7% Staffing5% Digital Strategy3% HR OutsourcingRely Services Inc is a Back Office Outsourcing company. The Schaumburg, Illinois-based firm was launched in 1997. Their services include Back Office Outsourcing and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Oak Park, IL
Services provided
25% Biohazard Cleanup25% Commercial Property Management25% Document Digitization & Management +1 service25% Waste ManagementCommercial Property Management company AVA Recycling Pick Up, Asset Recovery and Shredding was founded in 2023. The firm provides Commercial Property Management and Document Digitization &
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UndisclosedUndisclosedFreelancerChicago, IL
Services provided
60% Back Office Outsourcing40% Customer Service OutsourcingFounded in 2017, Fly High Virtual Services is a small Back Office Outsourcing company located in Chicago, Illinois. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Schaumburg, IL
Services provided
50% Call Center Services50% Customer Service OutsourcingGerber National Claim Services is a call center company and Customer Service Outsourcing company established in 1999. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Lisle, IL
Services provided
50% CRM Consulting and SI50% Customer Service OutsourcingCRM consulting and SI and Customer Service Outsourcing company AST LLC was launched in 1995. The firm specializes in CRM consulting and SI and Customer Service Outsourcing, and is midsize.
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$1,000+< $25 / hr50 - 249Schaumburg, IL
Services provided
80% Back Office Outsourcing20% Customer Service OutsourcingProviders Care Billing, a midsize Back Office Outsourcing company, is located in Schaumburg, Illinois. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$25,000+$100 - $149 / hr10 - 49Chicago, IL
Services provided
50% Finance & Accounting Outsourcing (FAO)15% BI & Big Data Consulting & SI15% Back Office Outsourcing +3 services10% IT Strategy Consulting5% Business Consulting5% Custom Software DevelopmentCurrence, Inc., a Finance & Accounting Outsourcing (FAO) company, was founded in 1982. The agency specializes in Finance & Accounting Outsourcing (FAO) and BI & big data consulting & SI.
Read moreSee All Locations (2)Chicago, IL
1115 W Fulton Market
Chicago, IL 606071
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$1,000+< $25 / hr10 - 49Deerfield, IL
Services provided
80% Back Office Outsourcing20% AccountingSee all 5 projectsMedKloud Billing is a company specializing in financial and operational support services, including accounting, bookkeeping, and campaign management. Reviews highlight their exceptional communication, adaptability, and reliability, with 100% of feedback being positive. Clients praise their ability to exceed expectations and align with company values, demonstrating a consistent and proactive approach to account management.
Industry Experience
MedKloud Billing has effectively delivered solutions across various industries including Human Resources, Advertising & Marketing, and Healthcare. Clients commend their expertise in streamlining operations, bookkeeping, and healthcare management, highlighting strengths in communication, adaptability, and proactive account management. Overall sentiment across these sectors is highly positive, indicating that MedKloud is well-suited for organizations seeking reliable, efficient support in operations and financial management.
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Human Resources Advertising & marketing HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MedKloud Billing is consistently praised for offering good value for cost, with clients highlighting that their pricing aligns well with budget constraints. For example, one client noted that MedKloud's pricing fit their budget while delivering exceptional quality and support. Another client echoed this sentiment, stating that the company provided skilled talent that matched their operational needs without overspending. Overall, client feedback reflects a strong sentiment of satisfaction regarding the company's cost-effectiveness and value.Was this helpful?
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UndisclosedUndisclosed50 - 249Deer Park, IL
Services provided
50% Call Center Services50% Customer Service OutsourcingQCSS is a call center and Customer Service Outsourcing company in Deer Park, Illinois. Launched in 1991, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Northbrook, IL
Services provided
50% Back Office Outsourcing25% Call Center Services25% Customer Service OutsourcingAppletree Answers is a Back Office Outsourcing company. Founded in 1995, their team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Homewood, IL
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementIn Homewood, Illinois, Top Locksmith Services is a Business Consulting company. They provide Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
20% Branding20% Business Consulting20% Marketing Strategy +2 services20% Sales Outsourcing20% Sports MarketingStromberg Sport is a branding agency. The small Chicago, Illinois-based team specializes in Branding and Marketing Strategy. The firm was founded in 2012.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
20% Event Management20% Fractional CMO Services20% Sales Outsourcing +4 services10% CRM Consulting and SI10% Public Relations10% Search Engine Optimization10% Social Media MarketingFounded in 2003, Markitexture is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Event Management and is headquartered in Chicago, Illinois.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
20% Email Marketing20% Sales Outsourcing20% Search Engine Optimization +3 services15% Marketing Strategy15% Web Development10% CRM Consulting and SIEstablished in 2011, Krejca Creative Group is an Email Marketing company. Headquartered in Chicago, Illinois, the team specializes in Email Marketing and Search Engine Optimization.
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Undisclosed< $25 / hr50 - 249Glen Ellyn, IL
Services provided
40% Business Consulting30% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)Established in 2019, Lemedix is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
Read moreSee All Locations (4)Glen Ellyn, IL
Illinois: 799 Roosevelt Rd Bldg 6 - Ste 104, Glen Ellyn, Il 60137
Glen Ellyn, IL 6013741 - 49
9495316062
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$1,000+Undisclosed50 - 249Schaumburg, IL
Services provided
20% Back Office Outsourcing20% Call Center Services20% Custom Software Development +2 services20% Customer Service Outsourcing20% Market ResearchAllianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development.
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UndisclosedUndisclosed10 - 49Northbrook, IL
Services provided
50% Call Center Services30% Sales Outsourcing10% Direct Marketing +1 service10% Marketing StrategyIn Northbrook, Illinois, Tele Business USA is a small answering service. Their services include Call Center Services and Sales Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Itasca, IL
Services provided
15% IT Managed Services15% IT Staff Augmentation10% Accounting +6 services10% Back Office Outsourcing10% Call Center Services10% Custom Software Development10% Enterprise App Modernization10% Graphic Design10% Web DevelopmentIntegrative Systems is a midsize IT managed services company headquartered in Itasca, Illinois and Pune, India. Their services include IT managed services and IT staff augmentation.
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UndisclosedUndisclosed10 - 49Naperville, IL
Services provided
25% Back Office Outsourcing25% Call Center Services25% Cloud Consulting & SI +1 service25% IT Strategy ConsultingSundogIT, Inc. Is a Back Office Outsourcing company. They are in Naperville, Illinois and have small team of experts. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Gary, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 2002, City Locksmith Shop is a Business Consulting company. The company specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Lake Forest, IL
Services provided
100% Call Center ServicesSee all 1 projectsChicago Business VoIP specializes in providing business phone solutions and IT support services. Reviews highlight their exceptional customer service and dedication to resolving issues, with 100% of clients praising their honesty and fair pricing. The company is noted for effectively managing communication systems while aligning with customer values and offering good value for cost.
Industry Experience
Chicago Business VoIP has received positive feedback primarily from the media industry, specifically from a digital media agency. Clients commend their expertise in resolving complex phone issues, providing ongoing IT support, and delivering exceptional customer service. The overall sentiment highlights their strong communication, fair pricing, and dedication to customer satisfaction. Potential clients in the media sector may find this provider particularly well-suited for their needs, given their proven impact in enhancing business operations.
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MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Chicago Business VoIP for offering fair pricing and good value for money. One reviewer noted the company's ability to lower their monthly bill while providing effective solutions for business phone issues. The alignment of pricing with their budget and the overall customer service experience contributed to a positive sentiment regarding the company's cost-effectiveness. Overall, clients feel that the value received matches the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249University Park, IL
Services provided
60% Customer Service Outsourcing40% Call Center ServicesLaunched in 1993, Insuresoft is a midsize University Park, Illinois-based Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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$100,000+$50 - $99 / hr50 - 249Rolling Meadows, IL
Services provided
25% Back Office Outsourcing25% Corporate Training & Coaching25% HR Consulting +1 service25% IT Staff AugmentationApidel Technologies, a midsize Back Office Outsourcing company, is located in Rolling Meadows, Illinois. The team focuses on Back Office Outsourcing and Corporate Training & Coaching.
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UndisclosedUndisclosed50 - 249Wheaton, IL
Services provided
10% Accounting10% Back Office Outsourcing10% Business Consulting +7 services10% Custom Software Development10% Customer Service Outsourcing10% Digital Strategy10% HR Consulting10% IT Strategy Consulting10% Marketing Strategy10% Mobile App DevelopmentRemote Employee is a Marketing Strategy company. They are located in Wheaton, Illinois and San Fernando, Philippines, and their services include Marketing Strategy and Digital Strategy.
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$1,000+< $25 / hr50 - 249Palatine, IL
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingCall center Windy City Call Center is located in Palatine, Illinois. Established in 2009, the team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Lisle, IL
Services provided
40% Call Center Services40% Cloud Consulting & SI20% IT Managed ServicesAdvanced Telecommunications of Illinois is a call center company based in Lisle, Illinois. The team specializes in Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Chicago, IL
Services provided
20% Business Consulting20% Corporate Training & Coaching20% Market Research +4 services10% Back Office Outsourcing10% Conversion Optimization10% Fractional CFO Services10% Mobile App DevelopmentFounded in 2002, BigTime Software, Inc. Is a Market Research company. The team specializes in Market Research and Business Consulting.
Read more -
UndisclosedUndisclosed10 - 49Gary, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSecurity Locksmith Services is a Business Consulting company. The firm is in Gary, Indiana. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Palatine, IL
Services provided
80% Call Center Services20% Email MarketingCall center company Birddog Media focuses on Call Center Services and Email Marketing. They were established in 2005.
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Undisclosed< $25 / hr50 - 249Schaumburg, IL
Services provided
30% Back Office Outsourcing15% Market Research15% Search Engine Optimization +4 services10% Content Marketing10% IT Managed Services10% Web Design10% Web DevelopmentAllianze BPO International is a Back Office Outsourcing company founded in 2013. The agency offers Back Office Outsourcing and Market Research, and is midsize.
Read moreSee All Locations (2)Schaumburg, IL
1635 W Wise Rd,Suite 10R, Schaumburg IL 60193, USA.
Schaumburg, IL 60193201 - 250
+1-224-778-7482
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UndisclosedUndisclosed50 - 249Schaumburg, IL
Services provided
20% Call Center Services20% Cybersecurity20% IT Managed Services +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SIS-NET Communications is a Schaumburg, Illinois-based IT strategy consulting company. Their services include IT strategy consulting and unified communications consulting & SI.
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UndisclosedUndisclosed10 - 49Oak Brook, IL
Services provided
30% Conversion Optimization30% Corporate Photography30% Search Engine Optimization +1 service10% Sales OutsourcingFounded in 2005, Pradica is a Conversion Optimization company. The small team focuses on Conversion Optimization and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Matteson, IL
Services provided
80% Back Office Outsourcing10% Recruiting10% StaffingLocated in Matteson, Illinois, Professional Dynamic Network, Inc. Is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Staffing.
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$10,000+$200 - $300 / hr10 - 49Bolingbrook, IL
Services provided
60% Account-Based Marketing25% Sales Outsourcing15% Business ConsultingEstablished in 2020, Christian Banach is an Account-Based Marketing company. The team specializes in Account-Based Marketing and Sales Outsourcing.
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 12 Chicago BPO Services
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.7/40.016.8/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Lombard, IL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
28.8/40.018.2/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
27.2/40.016.4/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$5,000+$25 - $49 / hr50 - 249Evanston, IL
Ability to deliver
30/40.015.2/20 Reviews7.9/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr10 - 49Chicago, IL
Ability to deliver
29.7/40.015.6/20 Reviews8.7/10 Clients & Experience5.3/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$5,000+$100 - $149 / hr10 - 49Oak Brook, IL
Ability to deliver
25.4/40.016.2/20 Reviews3.9/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$150 - $199 / hr2 - 9Chicago, IL
Ability to deliver
27.1/40.016.2/20 Reviews4.9/10 Clients & Experience6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
13.6/40.013.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Oak Brook, IL
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$200 - $300 / hr2 - 9Chicago, IL
Ability to deliver
24.9/40.016.2/20 Reviews2.8/10 Clients & Experience6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+< $25 / hr10,000+Chicago, IL
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Oakbrook Terrace, IL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Chicago, IL
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+$25 - $49 / hr10 - 49Downers Grove, IL
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Park Ridge, IL
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Addison, IL
Ability to deliver
17.1/40.00/20 Reviews8/10 Clients & Experience9.1/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
Undisclosed< $25 / hr250 - 999Chicago, IL
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
17.7/40.09.8/20 Reviews2.1/10 Clients & Experience5.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
36.2/40.016.2/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Lombard, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Chicago, IL
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49Evanston, IL
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr10 - 49Mount Prospect, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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