Top User Research Companies
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Pixeled Eggs, a Product Design company, was founded in 2011. The team specializes in Product Design and Business Consulting.
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UndisclosedUndisclosed10 - 49Reykjavík, Iceland
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Content Marketing company Gagarín is based in Reykjavík, Iceland. They offer Content Marketing and UX/UI Design and were launched in 1994.
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UndisclosedUndisclosed10 - 49
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Founded in 2019, CakeCommerce, a small social media marketing firm, is based in Madison, Connecticut. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Tallahassee, FL
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Kikoda | Cutting-Edge Software is a small software development firm. Established in 2016, the team provides Custom Software Development and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Wien, Austria
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Moonshiner is a custom software development company. Their small team of employees is based in Wien, Austria. Their team provides Custom Software Development and Mobile App Development.
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UndisclosedUndisclosed10 - 49Seattle, WA
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Based in Seattle, Washington and Dallas, Texas, Johnnie Studio is a web development company. Their services include Web Development and Video Production.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
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Launched in 2014, Custom House Technology Consultants, a small Blockchain company, is in Philadelphia, Pennsylvania. Their team offers Blockchain and UX/UI Design.
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UndisclosedUndisclosed10 - 49București, Romania
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Fullscreen Digital is an UX agency. Headquartered in București, Romania and Tirana, Albania, the agency was established in 2014. Their services include UX/UI Design and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Cebu City, Philippines
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Located in Cebu City, Philippines, Metaverse Software Development Services is an user experience design agency. They specialize in UX/UI Design and Graphic Design and were launched in 2021.
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UndisclosedUndisclosed10 - 49Auckland, New Zealand
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Headquartered in Auckland, New Zealand, Verum is a SEO company. They focus on Search Engine Optimization and Pay Per Click and were established in 2011.
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UndisclosedUndisclosed10 - 49Nonthaburi, Thailand
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ANTS Marketing Technology is a SMS Marketing company. Located in Nonthaburi, Thailand, their small team focuses on SMS Marketing and Email Marketing. The firm was launched in 2011.
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UndisclosedUndisclosed10 - 49Doha, Qatar
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In Doha, Qatar, etc.agency is a small media planning and buying company. Their services include Media Planning & Buying and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Mannheim, Germany
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Founded in 2002, KE Keyword Experte GmbH is a social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49
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Vivin | web3 blockchain company is a small Blockchain company. Established in 2022, the team offers Blockchain and UX/UI Design.
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UndisclosedUndisclosed10 - 49Houston, TX
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FuelFX is a SEO agency. Launched in 2007, their team provides Search Engine Optimization and UX/UI Design.
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UndisclosedUndisclosed10 - 49Lahore, Pakistan
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Reload Creatives is a web design agency. They were established in 2021 and specialize in Web Design and Logo.
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UndisclosedUndisclosed10 - 49Orlando, FL
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VISION Graphic Design is a video production company. The Orlando, Florida-based company was founded in 2000. Their services include Video Production and UX/UI Design.
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UndisclosedUndisclosed10 - 49Austin, TX
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Small software development company Connect Tech+Talent, is in Austin, Texas. The team focuses on Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Paramus, NJ
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Established in 2000, Silver Search, Inc. Is an user experience agency. The team specializes in UX/UI Design and IT managed services and is headquartered in Paramus, New Jersey.
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UndisclosedUndisclosed10 - 49
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Xtreme Logo Design, a web development firm, is located in Las Vegas, Nevada and New York, New York. They specialize in Web Development and Digital Strategy.
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UndisclosedUndisclosed10 - 49
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Codeintelli is a SEO agency. Their small team is based in. Their team specializes in Search Engine Optimization and Custom Software Development.
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UndisclosedUndisclosed10 - 49Ocala, FL
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Searchalytics is a Marketing Strategy company. The Ocala, Florida-based firm was established in 2019. Their team offers Marketing Strategy and Digital Strategy.
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UndisclosedUndisclosed10 - 49Sugar Land, TX
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Ayyansoft Inc is an user experience agency. Their small team is based in Sugar Land, Texas and provides UX/UI Design and cloud consulting & SI. The agency was founded in 2009.
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UndisclosedUndisclosed10 - 49Surat, India
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Bolstersys is a small Digital Strategy company located in Surat, India. The team offers Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Ismailia, Egypt
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TAMIYOUZ is a small Digital Strategy company in Ismailia, Egypt. Their services include Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed10 - 49
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Headquartered in , Idasol Online is a small Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Głogów Małopolski, Poland
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Small custom software development company Seth Software, is based in Głogów Małopolski, Poland. Their services include Custom Software Development and Web Development.
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UndisclosedUndisclosed10 - 49
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Advertising company Aaranya Advertising is located in New Delhi, India. They provide Advertising and Social Media Marketing and were launched in 2017.
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UndisclosedUndisclosed10 - 49Kowloon Bay, Hong Kong
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Web3Task is a web design company. The Kowloon Bay, Hong Kong-based company offers Web Design and Custom Software Development.
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UndisclosedUndisclosed10 - 49New York, NY
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Launched in 2014, D&S Agency is an Advertising company. The small team provides Advertising and Branding.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
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Khoivietech is a small Ho Chi Minh City, Vietnam-based Digital Strategy company. The team focuses on Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosedFreelancerFalmouth, MA
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Daniel J Casey is an Advertising company. Their small team is headquartered in Falmouth, Massachusetts. Their services include Advertising and UX/UI Design.
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UndisclosedUndisclosedFreelancerWashington, DC
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Small user experience agency Lynne Venart, is located in Washington, District of Columbia. Their services include UX/UI Design and Graphic Design.
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UndisclosedUndisclosedFreelancerSacramento, CA
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User experience agency BPXI/O was founded in 2014. The small team provides UX/UI Design and Business Consulting.
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UndisclosedUndisclosedFreelancerEccles, England
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Suni Web Designs is an UX company headquartered in Eccles, England. The team specializes in UX/UI Design and Graphic Design.
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UndisclosedUndisclosedFreelancer
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User experience agency Christina Muxlow is based in Ottawa, Canada. They provide UX/UI Design and Web Design and were established in 2016.
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$5,000+$50 - $99 / hr10 - 49Austin, TX
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Located in Austin, Texas, Masonry is a branding agency. They focus on Branding and Public Relations.
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$5,000+$100 - $149 / hr10 - 49Dublin, Ireland
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Based in Dublin, Ireland, Bradley: The Brand Agency is a small branding agency. The team focuses on Branding and Marketing Strategy.
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Undisclosed< $25 / hr2 - 9
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Solvoix is a website development firm. Launched in 2023, the agency specializes in Web Development and Search Engine Optimization.
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$25,000+$50 - $99 / hr10 - 49
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See all 6 projectsFabel X Dev is a versatile UX/UI design company known for delivering high-quality digital solutions, including website and mobile app development. With positive feedback from 100% of reviewers, they are praised for their innovative design skills and user-centered design approach, consistently meeting deadlines and project requirements. Their commitment to transparency and communication is frequently highlighted, ensuring client satisfaction across diverse industries.
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$5,000+$100 - $149 / hr10 - 49Fishers, IN
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Cada & Associates is a branding agency. Based in Fishers, Indiana, the firm was established in 2010. Their services include Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9
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See all 1 projectsbyShep provides website development and design services, including CMS transfers, SEO enhancements, and custom module integrations. Clients praised the company for improving website usability, search rankings, and conversion rates, while consistently meeting deadlines and maintaining effective communication. Notably, byShep offers free hosting and ongoing technical support, which were highly appreciated.
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$5,000+< $25 / hr2 - 9Hubballi, India
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See all 1 projectsfalahbits is a digital marketing and web hosting company that excels in social media strategy and content creation. Their clients report 100% satisfaction, praising their ability to meet deadlines and adapt to changing project scopes. The company's expertise and supportive approach are consistently highlighted, with no areas for improvement noted.
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UndisclosedUndisclosed2 - 9Providence, RI
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Founded in 2012, Shellshock Inc. Is a small UX company located in Providence, Rhode Island. Their team provides UX/UI Design and Logo.
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UndisclosedUndisclosed2 - 9Overland Park, KS
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Founded in 1985, Software Outfitters Inc is a small Overland Park, Kansas-based user experience agency. Their services include UX/UI Design and Application Management & Support.
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UndisclosedUndisclosed2 - 9Bedford, NH
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MICA Consulting Group is an Advertising company. Located in Bedford, New Hampshire, the team focuses on Advertising and UX/UI Design.
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UndisclosedUndisclosed2 - 9Worcester, MA
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Origin Consulting is an user experience agency founded in 2012. Their services include UX/UI Design and Business Consulting.
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UndisclosedUndisclosed2 - 9
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RSM Enterprises is an user experience design company. Launched in 2011, the team specializes in UX/UI Design and Branding. The company is based in Chattanooga, , Tennessee.
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UndisclosedUndisclosed2 - 9Bratislava, Slovakia
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Founded in 2009, ABAFFY DESIGN, s.r.o. Is a mobile app development firm. The company offers Mobile App Development and Web Development, and is small.
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UndisclosedUndisclosed2 - 9Turin, Italy
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Launched in 2014, Simpol lab is a small Advertising company. Their team provides Advertising and UX/UI Design.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
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38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.6/40.018.8/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.