Top User Research Companies
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$1,000+$150 - $199 / hr2 - 9Seattle, WA
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Urban Analog is a web design agency. Established in 2004, the firm is in Seattle, Washington. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Austin, TX
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ShakeWell Creative is a web development company based in Austin, Texas. They provide Web Development and Branding and were founded in 2007.
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$5,000+$100 - $149 / hr2 - 9Toronto, Canada
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PRIMENGINE is a web design company. The company is headquartered in Toronto, Canada. Their team focuses on Web Design and Print Design.
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$5,000+$100 - $149 / hr2 - 9Seattle, WA
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Digital Strategy company MindSing is in Seattle, Washington. They focus on Digital Strategy and Web Development and were launched in 2010.
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Undisclosed$100 - $149 / hr2 - 9
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Ebrius, a branding company, is headquartered in Merrimack, New Hampshire. They provide Branding and Marketing Strategy.
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$1,000+$50 - $99 / hrFreelancerCarlsbad, CA
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Invisio Studio is a web design agency. They are headquartered in Carlsbad, California and have small team of experts. Their services include Web Design and UX/UI Design.
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$1,000+$50 - $99 / hrFreelancerStafford, VA
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Joe King Studios is a web design agency founded in 2012. Their services include Web Design and Graphic Design.
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Undisclosed< $25 / hrFreelancer
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Launched in 2017, Digital Techsite is a Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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$1,000+$100 - $149 / hrFreelancerTimperley, England
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Morgan Feeney is a web development company established in 2022. Their services include Web Development and Search Engine Optimization.
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$5,000+$50 - $99 / hr50 - 249Jaipur, India
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Rayz Infotech is a mobile application development firm. The team is located in Jaipur, India, and their services include Mobile App Development and Web Development.
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$1,000+$50 - $99 / hrFreelancerRoseville, MN
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Happy Toil is a Roseville, Minnesota-based Email Marketing company. Founded in 2018, the team focuses on Email Marketing and UX/UI Design.
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$1,000+$25 - $49 / hrFreelancerVeria, Greece
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Straton plc is a web development firm launched in 2020. The team specializes in Web Development and Web Design and is in Veria, Greece.
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$1,000+$25 - $49 / hr2 - 9Świdwin, Poland
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Prodesigner is a web design agency headquartered in Świdwin, Poland. They focus on Web Design and UX/UI Design.
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$1,000+< $25 / hrFreelancerJaipur, India
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Founded in 2007, Nighthawks SEO is a SEO services firm. The agency focuses on Search Engine Optimization and Social Media Marketing.
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$1,000+< $25 / hr2 - 9Jaipur, India
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Established in 2018, Arrify is a small software development company. Their team focuses on Custom Software Development and Web Development.
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$10,000+$150 - $199 / hrFreelancer
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Ben Leoni Digital Consulting & Growth Partner is a branding company founded in 2007. Their services include Branding and Digital Strategy.
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UndisclosedUndisclosedFreelancerScottsdale, AZ
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DataPro USA LLC, a branding company, specializes in Branding and Search Engine Optimization. The company is located in Scottsdale, Arizona.
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$1,000+$25 - $49 / hr2 - 9
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MAYA WEB DESIGN is a web design agency in Taichung, Taiwan. Established in 1998, the team provides Web Design and UX/UI Design.
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$1,000+$50 - $99 / hrFreelancer
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Mika Fekadu is an Advertising company. Their team is located in Addis Ababa, Ethiopia. The company focuses on Advertising and Branding.
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$5,000+$50 - $99 / hrFreelancer
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BenDuchesney.com is a branding agency. The Chelmsford, Massachusetts-based company specializes in Branding and Digital Strategy.
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$10,000+$50 - $99 / hr10 - 49Queens Village, NY
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See all 34 projectsOrbix Studio LLC is a UX/UI design company specializing in creating custom digital interfaces that enhance user experience. Reviews highlight their expertise in User-Centered Design, timely project delivery, and solution-oriented approach. With a 100% positive feedback rate, clients commend their high-quality, user-friendly designs that align with business goals and improve operational efficiency.
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$1,000+$50 - $99 / hr2 - 9
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See all 1 projectsObelisk Agency provides UX/UI Design, branding, logo design, packaging, and website design services. Their reviews highlight exceptional project management, timely delivery, and a seamless blend of creativity and functionality in their designs. Clients particularly appreciate the user-friendly navigation and responsiveness, which enhance the overall user experience and contribute to effective online presence and engagement.
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$5,000+$50 - $99 / hr10 - 49Baltimore, MD
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Younts Design Inc. Is a small branding company. Founded in 2013, the team offers Branding and Web Design.
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UndisclosedUndisclosed10 - 49Shanghai, China
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Founded in 2013, Shanghai PDD Design Consulting Co., Ltd. Is a small Shanghai, China-based Product Design company. Their services include Product Design and Market Research.
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UndisclosedUndisclosed10 - 49Santa Rosa, CA
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ZDCA Design & Development is an UX company. The team provides UX/UI Design and Web Development and is based in Santa Rosa, California.
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UndisclosedUndisclosed10 - 49Newark, NJ
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Websignia is a web design agency. Located in Newark, New Jersey, the team focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49Zipaquirá, Colombia
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SEO agency Hemisferius was founded in 2009. The team specializes in Search Engine Optimization and UX/UI Design and is located in Zipaquirá, Colombia.
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UndisclosedUndisclosed10 - 49
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IBase Solutions is a small web design company in Pyrmont, Australia. Their services include Web Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49Berlin, Germany
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INTEGR8 is an user experience company headquartered in Berlin, Germany. They focus on UX/UI Design and Web Development.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
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Launched in 2007, LIMAH is a graphic design company. Based in Dubai, United Arab Emirates, the team provides Graphic Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49
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Launched in 2018, Lëc Média is a Conversion Optimization company. Their team provides Conversion Optimization and Ecommerce Marketing.
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$5,000+$25 - $49 / hr2 - 9Lviv, Ukraine
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See all 12 projectsHeeeper is a UX/UI design company specializing in user-centered and digital interface design for various industries. Their reviews consistently highlight exceptional communication, timely project delivery, and the capacity to exceed client expectations with innovative solutions. Approximately 90% of reviewers praise their creativity, flexibility, and alignment with client needs, indicating a strong reputation in the user experience design sector.
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$1,000+Undisclosed2 - 9Ahmedabad, India
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See all 3 projectsRefraxon is a UX/UI design company renowned for enhancing user experience and interface design. They consistently deliver improvements, as evidenced by a 20% increase in order rates for a healthcare client. With no noted areas for improvement, 100% of reviews commend their expertise in user-centered design and professionalism.
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UndisclosedUndisclosed2 - 9Worcester, MA
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Action! by Design, an UX company, is based in Worcester, Massachusetts. They provide UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Brasília, Brazil
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Headquartered in Brasília, Brazil, Vizu Communication is a Logo company. Launched in 2010, the team provides Logo and UX/UI Design.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
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Divas Web Design is a small Cluj-Napoca, Romania-based user experience agency. The team specializes in UX/UI Design and Web Design.
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UndisclosedUndisclosed2 - 9Fremont, CA
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Aloki is an UX company. Their small team of employees is in Fremont, California. Their team offers UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Richmond, VA
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Ash Co. Is an UX design company. Launched in 2018, the team focuses on UX/UI Design and Branding. The company is based in Richmond, Virginia.
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UndisclosedUndisclosed2 - 9
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Current Forward is an user experience design company. Their small team of employees is in Austin, Texas. Their team provides UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Richmond, VA
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User experience agency Duane Smith Design is based in Richmond, Virginia. The team focuses on UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9
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B2P Partners, an user experience design agency, was founded in 2001. The agency focuses on UX/UI Design and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Saint Paul, MN
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Launched in 2014, Serial Coders is a small user experience company. Their team offers UX/UI Design and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Campinas , Brazil
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Wezen Design is an UX design agency. In Campinas , Brazil, the agency specializes in UX/UI Design and Digital Strategy.
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UndisclosedUndisclosed2 - 9London, England
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Wibbly Wobbly Website is a web design company launched in 2018. The company focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Birmingham , England
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Brighteye Creative is an UX agency. The team offers UX/UI Design and Branding and is headquartered in Birmingham , England.
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UndisclosedUndisclosed2 - 9Liverpool , England
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Established in 2010, Cleversteam is a small Liverpool , England-based user experience design agency. Their team focuses on UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Merseyside, England
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Established in 2002, Webthinking Web Design is an user experience design agency. Their services include UX/UI Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Liverpool , England
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PlumParrot Ltd. Is a Liverpool , England-based web design company. They focus on Web Design and UX/UI Design and were launched in 2017.
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UndisclosedUndisclosed2 - 9Edinburgh, Scotland
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Cazinc Digital is an user experience design company. The team provides UX/UI Design and Digital Strategy and is located in Edinburgh, Scotland.
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UndisclosedUndisclosed2 - 9Edinburgh , Scotland
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User experience company Solomon Designs was founded in 2009. The team focuses on UX/UI Design and Search Engine Optimization and is based in Edinburgh , Scotland.
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List of the Top 15 User Research Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39.6/40.019.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% User Research80% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$25,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
30% UX/UI Design40% User Research70% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.1/40.018.8/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.6/40.018.6/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38.2/40.020/20 Reviews9.6/10 Clients & Experience8.7/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.