Top User Research Companies
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$1,000+$25 - $49 / hr2 - 9Jaipur, India
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Damn Perfect is a small branding agency in Jaipur, India. Their services include Branding and Web Development.
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$1,000+$25 - $49 / hr2 - 9Pune, India
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Doodlo Design Studio is a small Advertising company launched in 2019. Their team offers Advertising and Branding.
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$5,000+$150 - $199 / hr2 - 9Auckland, New Zealand
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10XL, an e-commerce development company, was founded in 2020. The firm provides E-Commerce Development and Social Media Marketing, and is small.
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$1,000+$150 - $199 / hr2 - 9Toronto, Canada
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Certo Creative is a branding company. The Toronto, Canada-based firm was established in 2013. Their services include Branding and Web Design.
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$5,000+Undisclosed2 - 9Calgary, Canada
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Customer Maps | Digital Marketing & Advertising Agency is a small Digital Strategy company established in 2020. Their team provides Digital Strategy and Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9Warszawa, Poland
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BlackMewa is a social media marketing firm. Their team is headquartered in Warszawa, Poland and provides Social Media Marketing and Web Design.
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$25,000+$50 - $99 / hr2 - 9Tallinn, Estonia
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TOPOS, a branding agency, is based in Tallinn, Estonia. Their services include Branding and Public Relations.
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UndisclosedUndisclosed2 - 9Lagos, Nigeria
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Getsolucion is a web design company. The Lagos, Nigeria-based firm was launched in 2017. Their team specializes in Web Design and Web Development.
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Undisclosed< $25 / hr2 - 9
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Small web design agency Quantum Software Applications, is located in Gargalianoi, Greece and Long Beach, California. The team offers Web Design and UX/UI Design.
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$5,000+$100 - $149 / hr2 - 9Springwood, Australia
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SevenDev is a Springwood, Australia-based web design agency. Founded in 2018, the team provides Web Design and Digital Strategy.
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$1,000+$50 - $99 / hr2 - 9Milano, Italy
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MisaWeb Agency is a web design company founded in 2021. The team focuses on Web Design and Digital Strategy and is headquartered in Milano, Italy.
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$1,000+$25 - $49 / hr2 - 9Bantul, Indonesia
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UX design company Agensip Agency is located in Bantul, Indonesia. Founded in 2017, the team focuses on UX/UI Design and Product Design.
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$1,000+$50 - $99 / hr2 - 9
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SheerWeb is an Amsterdam, Netherlands-based web design agency. They specialize in Web Design and Web Development and were founded in 2011.
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UndisclosedUndisclosed2 - 9İstanbul, Türkiye
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Dijital Panter, an app development firm, was founded in 2020. Based in İstanbul, Türkiye, the team specializes in Mobile App Development and Branding.
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$5,000+$50 - $99 / hr2 - 9Hamburg, Germany
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In Hamburg, Germany, codea IT-Services GmbH is a website development company. The team specializes in Web Development and Web Design.
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$1,000+Undisclosed2 - 9
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Founded in 2024, kleverway is a small bangalore, India-based website development firm. Their team offers Web Development and Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9
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GoForTrial is an Advertising company. Located in Kota, India, their small team provides Advertising and Web Design. The firm was founded in 2023.
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Undisclosed< $25 / hrFreelancerDubai, United Arab Emirates
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Branding agency Nihal Mishra was founded in 2016. The firm specializes in Branding and UX/UI Design, and is small.
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$1,000+< $25 / hr2 - 9
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See all 1 projectsPercs Creative Agency offers comprehensive services in software development, marketing, branding, and the integration of advanced functionalities. Clients highlight their meticulous attention to detail, seamless integration of business requirements, and rigorous testing procedures. Overall feedback underscores their technical expertise, professional user interfaces, and commitment to delivering projects on time and within budget.
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UndisclosedUndisclosed2 - 9Karachi, Pakistan
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See all 1 projectsWe’re dedicated to helping businesses succeed online from our base in Karachi, Pakistan. Our wide-ranging expertise covers everything from creative design and smooth development to effective
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$25,000+$150 - $199 / hr2 - 9
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Magen Enterprise Offshore SAL is a Product Design company. They focus on Product Design and UX/UI Design and were launched in 2023. The agency is located in Mount Lebanon, Lebanon.
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$100,000+$50 - $99 / hr250 - 999Utrecht, Netherlands
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See all 15 projectsQubiz is a company specializing in UX/UI design and development services. The reviews suggest a strong proficiency in digital interface design, with 100% of clients noting timely project delivery. However, while one feedback highlighted Qubiz's collaborative approach and excellent work, another mentioned occasional misunderstandings due to language barriers. Overall, the firm is recognized for its in-depth knowledge and professionalism.
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Undisclosed< $25 / hrFreelancerLudhiana, India
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See all 1 projectsJpd hub offers specialized services in UX/UI Design, focusing on enhancing user experience and interface. Reviews highlight their expertise in WordPress development and a tailored approach that aligns with client goals. Clients praise their effective project management, responsiveness, and commitment to high-quality work, resulting in significant improvements in website traffic, lead generation, and conversion rates.
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$1,000+$50 - $99 / hr2 - 9Bucharest, Romania
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Adi Coscai - Web Designer, a web design agency, was established in 2017. Based in Bucharest, Romania, the team provides Web Design and Search Engine Optimization.
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$5,000+$100 - $149 / hr250 - 999San Diego, CA
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Internet Marketing Inc. Is a SEO company located in San Diego, California and Las Vegas, Nevada. Their services include Search Engine Optimization and Advertising.
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$5,000+$100 - $149 / hr250 - 999St. Louis, MO
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HLK is a branding agency. They are based in St. Louis, Missouri and Denver, Colorado, and their services include Branding and Event Marketing.
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UndisclosedUndisclosed250 - 999Midrand, South Africa
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Decision Inc., a big data analytics company, specializes in BI & big data consulting & SI and UX/UI Design. The company is based in Midrand, South Africa and Bondi Junction, Australia.
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UndisclosedUndisclosed250 - 999Navi Mumbai, India
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LS Digital Group is a Navi Mumbai, India-based Advertising company. The team specializes in Advertising and Marketing Strategy.
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UndisclosedUndisclosed250 - 999Edison, NJ
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Founded in 2001, eG Innovations, a midsize IT strategy consulting company, is based in Edison, New Jersey. Their services include IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed250 - 999Beckwithshaw, England
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IDHL, a public relations firm, is based in Beckwithshaw, England and New York, New York. They provide Public Relations and Social Media Marketing.
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UndisclosedUndisclosed250 - 999Warszawa, Poland
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Performance Group is a branding company. Their midsize team of employees is based in Warszawa, Poland. Their team offers Branding and Media Planning & Buying.
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$1,000+$25 - $49 / hr2 - 9Amman, Jordan
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See all 1 projectsSympaweb.com | Best Choice For IT Technology الخيار الامثل لتكنولوجيا المعلومات provides web design and development services, notably using WordPress and PHP, as well as digital marketing solutions. Reviews highlight their excellent customer support, effective project management, and an ability to understand and meet industry-specific needs, leading to successful outcomes such as increased website traffic and low bounce rates.
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$1,000+< $25 / hr2 - 9
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Goockle is a small Montreal, Canada-based graphic design agency. The team offers Graphic Design and Web Design.
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$1,000+< $25 / hr2 - 9
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Steigern Technologies is a small e-commerce development company in India. The team provides E-Commerce Development and Mobile App Development.
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$5,000+$25 - $49 / hr2 - 9
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Bits Digital is an e-commerce development firm. The company is headquartered in Kyiv, Ukraine. Their services include E-Commerce Development and Web Development.
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$1,000+< $25 / hr2 - 9Karachi, Pakistan
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Established in 2019, Techvento LLC is an user experience design company. The team offers UX/UI Design and Digital Strategy.
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$1,000+$25 - $49 / hr2 - 9Port Harcourt, Nigeria
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Branding agency Xcelemy is headquartered in Port Harcourt, Nigeria. They specialize in Branding and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9Islamabad, Pakistan
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Astute Pros Digital Agency, a small UX company, is located in Tarneit, Australia and Islamabad, Pakistan. Their services include UX/UI Design and Digital Strategy.
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$1,000+$25 - $49 / hr2 - 9Rajkot, India
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AtheosTech is a Digital Strategy company. Launched in 2024, the company specializes in Digital Strategy and Social Media Marketing.
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$5,000+Undisclosed2 - 9Red Deer, Canada
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88 Create Inc is a web design company based in Red Deer, Canada and Creston, Canada. Their services include Web Design and Content Marketing.
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$1,000+$150 - $199 / hr2 - 9East Melbourne, Australia
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Devkind, a custom software development firm, was launched in 2015. The team offers Custom Software Development and E-Commerce Development and is located in East Melbourne, Australia.
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$5,000+$100 - $149 / hr10 - 49
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KAWI Digital, a web design company, specializes in Web Design and UX/UI Design. The company is headquartered in Northamptonshire, England and London, England.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsSystemSeeders Infotech LLP offers services including UX/UI design, website redesign and redevelopment, WordPress CMS integration, and the integration of third-party systems. The overall feedback from reviews highlights their excellent project management, timely delivery, and ability to meet specific needs, resulting in increased website traffic and bookings.
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$25,000+$50 - $99 / hr10 - 49Montebelluna, Italy
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Eurostep is a Digital Strategy company. The company is located in Montebelluna, Italy. Their services include Digital Strategy and E-Commerce Development.
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$1,000+$150 - $199 / hr10 - 49London, England
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Small branding agency Klinical, is headquartered in London, England. The team focuses on Branding and Web Design.
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$10,000+$50 - $99 / hr10 - 49De Bilt, Netherlands
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Launched in 2011, Thesio is a custom software development company. Their team focuses on Custom Software Development and E-Commerce Development.
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$5,000+$100 - $149 / hr10 - 49Plymouth Meeting, PA
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Perfexion, Inc., a SEO agency, is located in Plymouth Meeting, Pennsylvania. The team offers Search Engine Optimization and Web Design.
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UndisclosedUndisclosedFreelancerPhoenix, AZ
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See all 1 projectsGoogle states, “Local listings show up when people search for places Near Their location regarding Map listings. So, for example, you’ll probably see local links if you search for ‘Your City
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$1,000+< $25 / hrFreelancer
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See all 1 projectsTurning your business ideas into digital products We specialize in creating seamless digital experiences, from dynamic websites to intelligent automation. Our goal? To make tech work effortlessly
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$1,000+$25 - $49 / hr50 - 249San Francisco, CA
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See all 1 projectsDesign Web Solution offers web development services, focusing on creating custom, user-friendly, and aesthetically pleasing websites. The overall feedback highlights their expert developers, talented designers, and successful project outcomes. Clients appreciate their creativity and comprehensive service offerings, although there is room for improvement in communication.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.6/40.018.8/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.