Top User Research Companies
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$5,000+$50 - $99 / hr2 - 9
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Owls Marketing Agency is an Advertising company established in 2021. The firm offers Advertising and Branding, and is small.
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$1,000+$25 - $49 / hr2 - 9Abeokuta, Nigeria
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Rental Web Designer is a web design company. They focus on Web Design and UX/UI Design and were launched in 2022.
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$1,000+$25 - $49 / hr50 - 249
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See all 3 projectsRazen Creations LLC is based in Houston, TX. We help businesses grow by creating custom websites and mobile apps. Our goal is to help companies build a strong online presence and reach more
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$25,000+$100 - $149 / hr50 - 249Beverly Hills, CA
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See all 26 projectsSwenson He - Out of Business was a UX/UI design and development company known for its expertise in user-centered design and digital interface design. Across reviews, 100% of clients praised their problem-solving capabilities and professionalism, often highlighting their effective communication and commitment to project timelines. Many reviewers noted the team's responsiveness and ability to adapt to evolving requirements.
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$5,000+$25 - $49 / hr1,000 - 9,999Emeryville, CA
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See all 25 projectsSeasia Infotech is a company specializing in UX/UI design and custom software development. They have consistently received positive feedback, with clients praising their transparent project management and ability to meet deadlines. Approximately 90% of reviewers highlight their collaborative spirit and technical expertise in user-centered design projects.
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$25,000+$50 - $99 / hr1,000 - 9,999Austin, TX
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See all 8 projectsMAVA Partners is a software development company that specializes in creating custom solutions for diverse industries, including nonprofit organizations, consulting firms, media, and insurance. The company receives overwhelmingly positive feedback, with approximately 90% of reviewers highlighting their reasonable pricing, technical competence, and responsiveness. Clients praise MAVA Partners for delivering projects on time, within budget, and exceeding expectations, although some suggest improvements in meeting preparedness and cost efficiency.
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$5,000+Undisclosed50 - 249Dallas, TX
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See all 1 projectsFHG offers website redesign services with a focus on complex functionalities such as payments and geolocation. The reviews highlight FHG's transparency, effective communication, and expertise in UI/UX design. Clients commend their project management and ability to deliver high-quality work, even in challenging circumstances such as the COVID-19 outbreak.
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$5,000+$100 - $149 / hrFreelancer
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See all 1 projectsDewNorth Creative specializes in developing comprehensive creative brand plans, delivering value through detailed briefs that identify business opportunities and solutions. Their clients commend their punctuality, responsiveness, and ability to transform concepts into strategic visions, highlighting their effective customer service and insightful business advice. DewNorth Creative's alignment with client needs and budget considerations is also noted positively.
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$5,000+$50 - $99 / hr50 - 249New York, NY
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Thelab is a branding company. They were founded in 2002 and provide Branding and Advertising.
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$5,000+$100 - $149 / hrFreelancer
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Penciltag Designs is an user experience agency and web design agency. They are in New Orleans, Louisiana and have small team. Their services include UX/UI Design and Web Design.
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UndisclosedUndisclosed50 - 249Sarasota, FL
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Miles Partnership is an UX design agency launched in 1954. Their services include UX/UI Design and Email Marketing.
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UndisclosedUndisclosed50 - 249Santiago, Chile
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Option is an UX company located in Santiago, Chile. Their services include UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosedFreelancer
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Roach Design Co. Is an UX design agency. They specialize in UX/UI Design and Custom Software Development and were founded in 2008. The company is headquartered in Amarillo, Texas.
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$10,000+$200 - $300 / hrFreelancerNewtown, Australia
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Mitelman Webb is an user experience design agency and Product Design company. They were launched in 2010 and offer UX/UI Design and Product Design.
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UndisclosedUndisclosed50 - 249Glendale, CA
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Mobileforming is a mobile app development company. In Glendale, California, the company was established in 2013. Their team provides Mobile App Development and UX/UI Design.
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UndisclosedUndisclosed50 - 249Warszawa, Poland
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Pathfinder 23 is a Warszawa, Poland-based branding company. Established in 2017, the team specializes in Branding and Market Research.
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UndisclosedUndisclosed50 - 249London, England
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SIS International Research is a Business Consulting company. The Frankfurt am Main, Germany-based company was established in 1984. Their team provides Business Consulting and Market Research.
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$10,000+$50 - $99 / hr50 - 249Mississauga, Canada
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OrbioSoft Technologies is a social media marketing company launched in 2016. Their services include Social Media Marketing and Advertising.
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$1,000+$50 - $99 / hr50 - 249Fitzroy, Australia
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AppNative is a midsize app development company. They specialize in Mobile App Development and UX/UI Design and were established in 2019.
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$1,000+$50 - $99 / hr50 - 249Fort Walton Beach, FL
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Founded in 2017, The Logo Design Corp is a branding firm. The team specializes in Branding and Web Design.
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UndisclosedUndisclosed50 - 249Chester, England
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Searchability is an user experience company. The Chester, England-based agency was launched in 2012. Their services include UX/UI Design and BI & big data consulting & SI.
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$1,000+$25 - $49 / hr50 - 249St. Petersburg, FL
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Web Building Corp is a social media marketing company. Established in 2018, the company is in St. Petersburg, Florida. Their services include Social Media Marketing and Search Engine Optimization.
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Undisclosed$25 - $49 / hrFreelancer
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UX company Black Unicorn Graphics was established in 2015. The firm offers UX/UI Design and Web Design.
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$10,000+$50 - $99 / hr50 - 249Rishon LeTsiyon, Israel
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WolfCode, a midsize UX agency, is located in Rishon LeTsiyon, Israel. Their services include UX/UI Design and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Lehi, UT
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SolutionStream is an user experience design company established in 1996. The midsize team offers UX/UI Design and ERP consulting and SI.
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$1,000+< $25 / hr50 - 249
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Gyrate Digital is an Other Design company. They are headquartered in Stretford, England and have midsize team of experts. Their services include Other Design and Branding.
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UndisclosedUndisclosed50 - 249Stockholm, Sweden
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Branding company NoA Ignite Sweden was established in 2007. The company specializes in Branding and UX/UI Design, and is midsize.
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UndisclosedUndisclosedFreelancerHouston, TX
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Unitytop LLC is an UX agency established in 2020. The agency specializes in UX/UI Design and Search Engine Optimization.
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UndisclosedUndisclosed1,000 - 9,999London, England
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Genisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Westminster, London, England
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Established in 2022, Canvas Reply is an user experience company. The midsize team specializes in UX/UI Design and Graphic Design.
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UndisclosedUndisclosed50 - 249
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Tech Trend IT Consulting is an user experience company. Based in Cumming, Georgia, the agency was launched in 2010. Their services include UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed1,000 - 9,999Santa Clara, CA
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Apexon is a big data company. They are located in Santa Clara, California and have large team. Their services include BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed1,000 - 9,999Walnut Creek, CA
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Exadel People is an user experience design agency launched in 1998. The team provides UX/UI Design and IT strategy consulting.
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$1,000+< $25 / hrFreelancer
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Getstarted is a website development company. The team specializes in Web Development and Search Engine Optimization and is headquartered in Secunderabad, India.
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UndisclosedUndisclosed50 - 249Princeton, NJ
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Solvable Creations, a midsize Marketing Strategy company, is located in Princeton, New Jersey and Chennai, India. The team specializes in Marketing Strategy and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Boston, MA
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Appcues is a midsize branding company in Boston, Massachusetts. The team offers Branding and Marketing Strategy.
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$5,000+$100 - $149 / hrFreelancer
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Sergio Brusnyk is a web development company. Headquartered in Warszawa, Poland, the team provides Web Development and Web Design.
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$1,000+$50 - $99 / hrFreelancerSanta Cruz de Tenerife, Spain
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Based in Santa Cruz de Tenerife, Spain, Gomad Agency is an user experience design company. The team focuses on UX/UI Design and Branding.
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$5,000+$100 - $149 / hr50 - 249Kaliningrad, Russia
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Located in Kaliningrad, Russia, Beetbarrel is a branding agency. Their services include Branding and Web Design.
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$5,000+$50 - $99 / hrFreelancer
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Kopreon is a branding agency located in Budapest, Hungary. They provide Branding and UX/UI Design.
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Undisclosed< $25 / hr50 - 249Gurugram, India
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Infobirth Innovations Private Limited is a web design company launched in 2017. Headquartered in Gurugram, India, the team specializes in Web Design and Web Development.
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$1,000+Undisclosed50 - 249Seoul, South Korea
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Studio Dreamss™ is an Event Marketing company. The team is headquartered in Seoul, South Korea, and their services include Event Marketing and Social Media Marketing.
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$1,000+Undisclosed50 - 249
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Web Design Legend is a midsize branding company. Established in 2021, the team specializes in Branding and Web Design.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
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ITCAN Technology and Digital Marketing is a branding agency. The midsize Dubai, United Arab Emirates-based team provides Branding and Social Media Marketing. The firm was established in 2015.
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$1,000+$50 - $99 / hrFreelancerMount Waverley, Australia
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VDMO is an UX design agency located in Mount Waverley, Australia. They focus on UX/UI Design and Web Design and were established in 2006.
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UndisclosedUndisclosed50 - 249Austin, TX
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BP3 Global Inc. Is an UX design agency. The company is based in Austin, Texas and London, England. Their team focuses on UX/UI Design and Enterprise App Modernization.
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Undisclosed< $25 / hrFreelancer
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SEO agency Aashir Khan focuses on Search Engine Optimization and Web Design. They were established in 2024.
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$1,000+$25 - $49 / hrFreelancer
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Founded in 2017, NETFOCUS360 is a small Casablanca, Morocco-based web design company. Their services include Web Design and UX/UI Design.
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Undisclosed< $25 / hrFreelancer
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Launched in 2025, Manish Mehta is a small web design company. Their services include Web Design and UX/UI Design.
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$25,000+$50 - $99 / hr50 - 249
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Located in London, England, XaBizTech is an Advertising company. The team focuses on Advertising and Search Engine Optimization.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.4/40.019.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38.2/40.019.4/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
36.6/40.018.8/20 Reviews9.2/10 Clients & Experience8.5/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$50 - $99 / hr10 - 49Austin, TX
Ability to deliver
34.9/40.018.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
80% UX/UI Design60% User Research20% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38/40.019.6/20 Reviews9.6/10 Clients & Experience8.8/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.