Top User Research Companies
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Undisclosed$100 - $149 / hrFreelancerScottsdale, AZ
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Argent is a Digital Strategy company. They are headquartered in Scottsdale, Arizona. Their team offers Digital Strategy and Search Engine Optimization.
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$1,000+$50 - $99 / hr10 - 49Manchester, England
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Carbon Creative is a branding company founded in 2002. The team offers Branding and Web Design and is headquartered in Manchester, England.
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$10,000+$25 - $49 / hr2 - 9
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See all 1 projectsCodesolvix delivers specialized UX/UI services, including User Experience Design and User Interface Design, with an emphasis on visual appeal and responsiveness. Reviews highlight their excellent project management, creative design approach, and attention to detail, though they could improve communication frequency and early design iterations. Overall, they are recognized for enhancing engagement metrics effectively.
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Undisclosed$50 - $99 / hr2 - 9Lilongwe, Malawi
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See all 1 projectsInfinityMX Web Design specializes in custom website design and development, e-commerce functionality, SEO, and customer engagement tools. Reviews highlight their commitment to customer satisfaction, proactive communication, and adherence to timelines. Clients value their ability to translate brand visions into user-friendly websites and appreciate their comprehensive post-launch support and quality assurance.
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$1,000+$50 - $99 / hr2 - 9New York, NY
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MedElite Agency is a web design company. The team is in New York, New York, and their services include Web Design and Web Development.
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$5,000+$25 - $49 / hr2 - 9
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Custom software development firm Sync Chron Tech is based in Dhaka, Bangladesh. Established in 2022, the team provides Custom Software Development and Web Design.
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$5,000+$25 - $49 / hr2 - 9
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Mobiworkz is a website development company headquartered in London, England. Founded in 2019, the team specializes in Web Development and Web Design.
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$1,000+$25 - $49 / hr2 - 9
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Magna Innovatio SRL is a București, Romania-based Conversion Optimization company. They offer Conversion Optimization and Web Design and were established in 2021.
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UndisclosedUndisclosed2 - 9
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Oxyeno Tech is a social media marketing firm launched in 2024. The company focuses on Social Media Marketing and Search Engine Optimization.
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Undisclosed< $25 / hr2 - 9
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Rizen Solutions is a small web design agency launched in 2019. Their team provides Web Design and UX/UI Design.
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$1,000+$25 - $49 / hr2 - 9
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IntuitivePixelStudio is a branding agency. In Delhi, India, the agency was launched in 2025. Their team provides Branding and Web Design.
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$1,000+$25 - $49 / hr2 - 9
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DOF Technologies is an UX design agency established in 2025. Their team specializes in UX/UI Design and IT strategy consulting.
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$1,000+$25 - $49 / hr2 - 9Princeton, TX
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Alif Auto Infotech is a small web design company founded in 2020. Their services include Web Design and UX/UI Design.
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$5,000+$50 - $99 / hr2 - 9L'Hospitalet de Llobregat, Spain
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Founded in 2014, Several.pro is a branding company. The team provides Branding and Digital Strategy and is headquartered in L'Hospitalet de Llobregat, Spain and Madrid, Spain.
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UndisclosedUndisclosed2 - 9
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AltShift WP, a web design agency, provide Web Design and UX/UI Design. They were founded in 2020.
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$1,000+$50 - $99 / hr2 - 9Sterling Heights, MI
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See all 2 projectsNova Developments offers a comprehensive range of services, including UX/UI Design, API integrations, web development, and SMS text marketing. The overall feedback highlights their cost-effective and efficient service, with clients praising their ability to meet milestones and adapt to changes. Clients also appreciate the alignment of company values and the expertise of their experienced team.
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$5,000+$100 - $149 / hr2 - 9Málaga, Spain
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Branding agency Inque Studio was launched in 2022. The team offers Branding and Web Design and is in Málaga, Spain and San Francisco, California.
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$5,000+$100 - $149 / hrFreelancerJamestown, NY
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Always Open Design, a web design agency, was founded in 2021. The team offers Web Design and UX/UI Design.
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$5,000+$100 - $149 / hr2 - 9
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Digital Strategy company Avoca Web Design focuses on Digital Strategy and Conversion Optimization. They were established in 2006.
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$1,000+< $25 / hrFreelancerAthina, Greece
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Ipassas design is a graphic design company. The team provides Graphic Design and UX/UI Design, and the company is headquartered in Athina, Greece and Glossa, Greece.
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$5,000+$100 - $149 / hrFreelancer
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George Badea is a web design agency in Bucharest, Romania. The team provides Web Design and UX/UI Design.
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Undisclosed< $25 / hr50 - 249West Melbourne, FL
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Website development firm Pixelpii was established in 2023. The midsize team provides Web Development and Mobile App Development.
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$5,000+< $25 / hr2 - 9Harrisonville, MO
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Web Design Subscription is a small web design company launched in 2024. Their services include Web Design and UX/UI Design.
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$50,000+$150 - $199 / hr10 - 49San Francisco, CA
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See all 31 projectsClay is a premier UX/UI design firm, specializing in creating exceptional user experiences and interfaces. With an impressive 90% of reviews highlighting their strong project management and communication skills, the company is praised for delivering high-quality, innovative design solutions on time and within budget. Although one negative review noted dissatisfaction with deliverables, Clay is generally recognized for its professionalism, creativity, and ability to align with client goals, making them a trusted partner for digital interface design projects.
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UndisclosedUndisclosed10 - 49Anchorage, AK
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Sundog Media is an UX design company. The Anchorage, Alaska-based agency provides UX/UI Design and Web Design.
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UndisclosedUndisclosed10 - 49Santarcangelo di Romagna, Italy
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Tangible is a Santarcangelo di Romagna, Italy-based UX design agency. Established in 2004, the team provides UX/UI Design and Web Design.
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$1,000+< $25 / hr2 - 9
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Nextr Technology is a web development firm. Launched in 2019, the agency is located in New Delhi, India. Their team provides Web Development and Search Engine Optimization.
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$1,000+$25 - $49 / hr2 - 9
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Anant Digipreneurs is a branding agency. Their team is headquartered in Gordhan Vilas Rural, India. The firm focuses on Branding and Web Design.
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$1,000+$25 - $49 / hr2 - 9Monza, Italy
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Fox Web Vision is a web design agency established in 2020. The agency offers Web Design and Search Engine Optimization.
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$10,000+$100 - $149 / hr10 - 49London, England
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Eastside Co is an e-commerce development firm. Located in London, England, the team offers E-Commerce Development and Web Design.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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Headquartered in San Francisco, California, Free Range is an user experience design agency. Launched in 1999, the team provides UX/UI Design and Branding.
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UndisclosedUndisclosed10 - 49Río Cuarto, Argentina
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Toptive is an user experience agency headquartered in Río Cuarto, Argentina. The team specializes in UX/UI Design and IT managed services.
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UndisclosedUndisclosed10 - 49Longueuil, Canada
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APPCOM, an user experience design agency, specialize in UX/UI Design and Branding. They were founded in 2013.
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UndisclosedUndisclosed10 - 49Asunción, Paraguay
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The Product Lab is an Asunción, Paraguay-based user experience design company. Founded in 2018, the team provides UX/UI Design and Mobile App Development.
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UndisclosedUndisclosed2 - 9
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See all 1 projectsAppers is a leading app development company specialising in crafting innovative, user-centric mobile and web applications. With expertise in design, technology, and AI integration, we transform
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$1,000+$50 - $99 / hr2 - 9
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See all 1 projectsINNOVA ONLINE™ specializes in SEO audits, competitive analysis, and keyword optimization. The reviews highlight their effective communication, professional commitment, and impressive results, notably increasing organic traffic by 300% within three months. The feedback consistently praises their efficiency, with no noted areas for improvement, indicating a strong fit for clients seeking SEO expertise.
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$5,000+$50 - $99 / hr2 - 9
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See all 1 projectsTurning your vision into digital dominance – ZeroSum Marketing.At ZeroSum Marketing, we believe in the power of transformation and innovation. Your aspirations and ideas are more than just
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$25,000+$150 - $199 / hr2 - 9Chicago, IL
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Branding agency FlyDesign is based in Chicago, Illinois. They specialize in Branding and Web Design and were launched in 2002.
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$5,000+$100 - $149 / hr2 - 9Milwaukee, WI
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Located in Milwaukee, Wisconsin, Kinetic Sequence is a small Advertising company. Their services include Advertising and Digital Strategy.
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$5,000+$100 - $149 / hr2 - 9Helsingfors, Finland
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Kokku is a web design company. Their small team is headquartered in Helsingfors, Finland. Their services include Web Design and Web Development.
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$5,000+$25 - $49 / hr2 - 9Montevideo, Uruguay
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In Montevideo, Uruguay, Bloque | design & coding factory is a website development firm. The team specializes in Web Development and Web Design.
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$1,000+< $25 / hr2 - 9Hisar, India
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Digivigyan Marketing Pvt. Ltd. Is a Digital Strategy company. The team provides Digital Strategy and Social Media Marketing, and the firm is based in Hisar, India.
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UndisclosedUndisclosed2 - 9
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Area 7G, a small website development company, is headquartered in DFB, Argentina. Their services include Web Development and Custom Software Development.
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$1,000+$150 - $199 / hr2 - 9Singapore, Singapore
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Rogue Digital Singapore is a Digital Strategy company. Their small team is headquartered in Singapore, Singapore. Their team specializes in Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Tysons, VA
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Established in 2014, Design for People, Inc. Is an user experience design agency. Based in Tysons, Virginia, the team offers UX/UI Design and Branding.
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$5,000+$50 - $99 / hr2 - 9Lahore, Pakistan
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Rauf Tech is a Lahore, Pakistan-based UX design company. Launched in 2019, the team provides UX/UI Design and Branding.
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$1,000+$50 - $99 / hr2 - 9
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Klust Creative is a website development company. The small New York, New York-based team focuses on Web Development and Branding. The firm was launched in 2012.
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UndisclosedUndisclosed2 - 9
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Kapptive Studios, a small custom software development company, is headquartered in. Their services include Custom Software Development and Web Development.
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$5,000+$150 - $199 / hr2 - 9Ciudad de México, Mexico
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Amarilio Digital Marketing Agency is a small Ciudad de México, Mexico-based user experience design agency. The team provides UX/UI Design and Content Marketing.
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$1,000+< $25 / hr2 - 9Lagos, Nigeria
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Branding firm Prolanz Digitals was launched in 2006. The agency offers Branding and Digital Strategy.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
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38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.3/40.019.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% User Research80% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.1/40.018.8/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.8/40.018.8/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.8/40.019.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.4/40.017.6/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
37.8/40.019.6/20 Reviews9.6/10 Clients & Experience8.7/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$10,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% UX/UI Design50% User Research90% Other
Latest User Research Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.