Top BPO Companies in Dubai

Ratings Updated: August 25, 2026

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211 Companies

Country: United Arab Emirates

City: Dubai

List of the Top Dubai BPO Services

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Efficient
Hugo Inc. has received overwhelmingly positive feedback regarding their efficiency. Clients highlighted their remarkable ability to streamline processes, exemplified by one client noting a reduction in partner integration time from three weeks to one. Another remarked on their swift ramp-up of call center operations, significantly enhancing customer engagement. Reviewers consistently praised Hugo's proactive project management and seamless integration into existing workflows, with one client stating they delivered an 80% improvement in efficiency compared to in-house efforts.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dubai, United Arab Emirates

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Reliable
Clients consistently highlight Connext's reliability in their services, noting their commitment to building strong partnerships. One client emphasized that Connext's recruiting and management processes are dependable, efficiently matching highly talented candidates to their needs. Additionally, the account management team is always accessible, ensuring smooth operations and prompt resolution of any issues. Overall, the sentiment reflects a strong trust in Connext's ability to deliver consistent and high-quality support, contributing positively to client satisfaction and business growth.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Dubai, United Arab Emirates

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Flexible
The feedback regarding Select VoiceCom highlights their notable flexibility in project management. Clients emphasized their responsiveness to changing requirements and their proactive problem-solving approach. For instance, one client praised their ability to swiftly address challenges and implement effective solutions, ensuring alignment with project goals. Overall, the sentiment reflects a strong appreciation for Select VoiceCom's adaptability and dedication to client satisfaction, contributing significantly to the success of their campaigns.

Call Center Services for MarTech Company

5.0 Jan 19, 2025

Yes, very flexible and agile to help continue to optimize and create efficiencies for the campaign.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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Golden Falcon Consultants

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

أم القيوين, United Arab Emirates

Services provided

50% HR Consulting

10% Back Office Outsourcing

10% Branding +3 services

10% Content Marketing

10% Search Engine Optimization

10% Social Media Marketing

HR Consulting company Golden Falcon Consultants is based in أم القيوين, United Arab Emirates. Founded in 2006, the team offers HR Consulting and Back Office Outsourcing.
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media mena

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Media mena is a social media marketing agency. The team is located in Dubai, United Arab Emirates, and their services include Social Media Marketing and Search Engine Optimization.
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What are Featured Providers?
TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Dubai, United Arab Emirates

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Reliable
TECHSPEED INC received high praise for their reliability, with a client noting their project management as 'organized and reliable.' They consistently met deadlines, communicated effectively, and adapted quickly to changing needs. The client highlighted a 'genuine commitment to quality and efficiency,' with minimal corrections required on data entry and high resolution rates in customer service. Overall, the feedback reflects a strong sentiment of reliability, with no identified areas for improvement.

Data Entry Services for Data Solutions Company

5.0 Jun 2, 2021

Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. Their performance was reliable and professional, and I was fully satisfied with the support they provided.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Dubai, United Arab Emirates

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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Reviews mention Proactive
The feedback regarding Top Customer Service highlights their proactive approach, with clients noting their organized, responsive, and attentive nature. One client emphasized that the team regularly checked in and asked insightful questions to better understand their needs. They consistently delivered on promises with timely communication, resulting in improved engagement and satisfaction among parents. Overall, the sentiment is positive, indicating that clients felt well-supported and valued during their collaboration.

Customer Service Outsourcing for Daycare Center

5.0 Dec 19, 2025

The team stayed organized, proactive, and responsive throughout the engagement. They checked in regularly, asked the right questions to understand our needs, and delivered exactly what they promised with timely and professional communication at every step.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Canada (13) France (1)

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MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Dubai, United Arab Emirates

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Experienced
The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction.

Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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IPIX BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

25% Back Office Outsourcing

25% HR Outsourcing

25% Transcription +2 services

15% Call Center Services

10% Customer Service Outsourcing

IPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
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Dubai, United Arab Emirates

Level 15, Lake Central - At The Bay Business Bay, Al Abraj Street P. O. Box : 55535,
Dubai, United Arab Emirates

971.4.276.2233

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The iBOS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

100% Back Office Outsourcing

The iBOS is a Back Office Outsourcing company. The Dubai, United Arab Emirates-based agency was established in 2018. Their services include Back Office Outsourcing.
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Shazeb ICT

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

40% IT Managed Services

20% Call Center Services

10% CRM Consulting and SI +3 services

10% ERP Consulting and SI

10% Web Design

10% Web Development

Shazeb ICT is an IT managed services company founded in 2009. Their services include IT managed services and Call Center Services.
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Contact Center International

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

100% Call Center Services

Contact Center International is a small answering service headquartered in Dubai, United Arab Emirates. The team provides Call Center Services.
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Outset Consultants

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

40% Accounting

40% Business Consulting

20% Back Office Outsourcing

Headquartered in Dubai, United Arab Emirates, Outset Consultants is an Accounting company. They specialize in Accounting and Business Consulting and were established in 2014.
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What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Dubai, United Arab Emirates

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

Their management team are receptive to feedback, new ideas and suggestions.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Dubai, United Arab Emirates

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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RNTrust

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

40% Cybersecurity

20% Call Center Services

20% IT Strategy Consulting +1 service

20% Mobile App Development

Established in 2001, RNTrust is a small Dubai, United Arab Emirates-based Cybersecurity company. Their team provides Cybersecurity and Call Center Services.
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NCL - Nellika Computers LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Call Center Services

20% Cybersecurity

20% IT Managed Services +4 services

10% Email Marketing

10% Mobile & App Marketing

10% Search Engine Optimization

10% Social Media Marketing

NCL - Nellika Computers LLC is an answering service. They are located in Dubai, United Arab Emirates and have small team. They specialize in Call Center Services and IT managed services.
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Drivix.io

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

دبي, United Arab Emirates

Services provided

15% AI Agents

15% Content Marketing

15% Pay Per Click +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% AI Development

Drivix.io is a دبي, United Arab Emirates-based social media marketing agency. Their services include Social Media Marketing and Content Marketing.
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Dzine Café

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Web Design

10% Advertising

10% Branding +6 services

10% Call Center Services

10% E-Commerce Development

10% Logo

10% Print Design

10% Search Engine Optimization

10% Web Development

Dzine Café is a small web design agency located in Dubai, United Arab Emirates. Their services include Web Design and Advertising.
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Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Datapowerhub

2 Division50

3 ALLSTARSIT

4 ChatPandas

5 LiveAdmins

6 Tafaseel BPO

7 Riseup Labs

8 Abacus Cambridge Partners

9 IBT: No. 1 BPO Company in Middle East

10 Before Hello

11 CFT Consulting

12 BorderlessMind

13 DK Global

14 Madrono AI

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 14 Dubai BPO Services

Datapowerhub

$10,000+

< $25 / hr

250 - 999

دبي, United Arab Emirates

Ability to deliver

28.8/40.0

16.2/20 Reviews

8/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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Division50

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

32.7/40.0

17.8/20 Reviews

10/10 Clients & Experience

4.9/10 Market Presence

Service focus

55% Back Office Outsourcing

45% Other

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ALLSTARSIT

$25,000+

$25 - $49 / hr

1,000 - 9,999

دبي, United Arab Emirates

Ability to deliver

36.2/40.0

20/20 Reviews

8.7/10 Clients & Experience

7.5/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

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ChatPandas

$1,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Ability to deliver

21.6/40.0

17/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

100% Back Office Outsourcing

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LiveAdmins

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Ability to deliver

27.2/40.0

16.4/20 Reviews

5.1/10 Clients & Experience

5.7/10 Market Presence

Service focus

45% Back Office Outsourcing

55% Other

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Tafaseel BPO

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

20.3/40.0

13/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

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Riseup Labs

$5,000+

< $25 / hr

250 - 999

Dubai, United Arab Emirates

Ability to deliver

35.5/40.0

17.4/20 Reviews

10/10 Clients & Experience

8.1/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Abacus Cambridge Partners

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

32/40.0

15.8/20 Reviews

8.2/10 Clients & Experience

8/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

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IBT: No. 1 BPO Company in Middle East

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

17.8/40.0

13.2/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

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Before Hello

$1,000+

< $25 / hr

2 - 9

Dubai, United Arab Emirates

Ability to deliver

30.3/40.0

16.2/20 Reviews

9.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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CFT Consulting

Undisclosed

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

20.7/40.0

16/20 Reviews

0.1/10 Clients & Experience

4.6/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

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BorderlessMind

$1,000+

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

27.9/40.0

15.6/20 Reviews

6.9/10 Clients & Experience

5.5/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

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DK Global

$1,000+

$50 - $99 / hr

2 - 9

Dubai, United Arab Emirates

Ability to deliver

22.6/40.0

16.4/20 Reviews

2.2/10 Clients & Experience

4/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

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Madrono AI

$5,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

21/40.0

17/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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Raya CX

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

8.4/40.0

0/20 Reviews

1.9/10 Clients & Experience

6.5/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

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Gennexa.AI

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

20.8/40.0

16.8/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

45% Back Office Outsourcing

55% Other

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Abacus Outsourcing

$250,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

7.6/40.0

0/20 Reviews

0/10 Clients & Experience

7.6/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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Sybrid Private Limited

Undisclosed

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

20.5/40.0

14.6/20 Reviews

0/10 Clients & Experience

5.9/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

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Fresa Technologies

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

23.9/40.0

18.4/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Data Direct Group

Undisclosed

Undisclosed

1,000 - 9,999

دبي, United Arab Emirates

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

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Infoperformance

$10,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

100% Back Office Outsourcing

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Call Connect

Undisclosed

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

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Leora Solutions LLP

$5,000+

$50 - $99 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

20.8/40.0

16.2/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

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HatchTechs UAE

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

20.2/40.0

16.2/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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Dreamline Digital FZCO

$5,000+

$50 - $99 / hr

2 - 9

Dubai, United Arab Emirates

Ability to deliver

16/40.0

16/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

55% Back Office Outsourcing

45% Other

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Belsons Digital

$25,000+

$50 - $99 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

21.1/40.0

16.2/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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SkyLight Global

$5,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

45% Back Office Outsourcing

55% Other

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Moldech

$1,000+

< $25 / hr

10 - 49

دبي, United Arab Emirates

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

100% Back Office Outsourcing

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Teleperformance

$250,000+

$300+ / hr

10,000+

Dubai, United Arab Emirates

Ability to deliver

9.6/40.0

0/20 Reviews

3.6/10 Clients & Experience

6/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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