Top Call Center Services & Voice Services for Nonprofits in the United States
55 Companies
Best Call Center Companies & Voice Services for Nonprofits in the United States
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
Reviews mention Puts the customer first
The reviews reflect a strong sentiment towards SalesRoads' commitment to putting customers first. Clients noted their hands-on approach, with one CEO highlighting a strategic lunch discussion with the president to align on business goals. Another VP praised their responsiveness and dedication to understanding client needs, stating, 'They really care about driving results.' Overall, clients feel that SalesRoads genuinely prioritizes their interests and works diligently to achieve shared objectives.-
Sales Outsourcing for FinTech Company
5.0 May 1, 2024The Project Management Team was very responsive, even had a high level of involvement from the owner. What is unique about Salesroads is their commitment to deeply understanding our success metrics and focus on delivering ROI / Performance.
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Sales Outsourcing Services for Investment Management Company
5.0 Oct 31, 2023SalesRoads has an amazing hands-on approach to building a strategic program. We discussed my current sales methodology, what was working and not working, and what I needed to do to hit my aggressive sales targets. Since then, he has also been very responsive to my needs, discussing the strategy and any new initiatives that might redefine that strategy.
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Sales Outsourcing for SaaS Provider
5.0 Oct 17, 2023SalesRoads has an amazing project management program. They are very responsive and work to continually iterate so that they can help you exceed your sales goals. They operate as part of your organization from both a strategy and execution standpoint, and you can tell they really care about driving results for their clients.
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Lead Generation for Data Backup Company
5.0 Oct 24, 2018They were completely accessible and always available. They kept me updated, and we had weekly conference calls to track progress. They were passionate about their job and wanted to help our business grow.
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Prospecting for IT Consulting Firm
5.0 Aug 9, 2019I respect how much their reps care about their work; it’s not just about making the most money to them. A couple of months ago, we hit a lull in meetings, so I told my point of contact that I needed to bring in another company. They said that they only wanted what was best for my business and were completely honest about it all.
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28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.-
Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Detail-oriented
Clients have consistently highlighted Select VoiceCom's detail-oriented approach, emphasizing their ability to provide valuable insights drawn from prior experiences to enhance campaign success. One client noted their impressive attention to detail, which significantly contributed to optimizing the campaign's effectiveness. Overall, the sentiment reflects a strong appreciation for the company's meticulousness, although there are suggestions for more frequent goal check-ins to ensure ongoing alignment.-
Recruitment Services for Clinical Research Company
5.0 Jan 13, 2025The team is very attentive and follows the process as directed. They follow the steps and directives with ease.
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Call Center Services for MarTech Company
5.0 Jan 19, 2025They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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XACT
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$1,000+$25 - $49 / hr250 - 999Orlando, FLServices provided
45% Call Center Services20% Customer Service Outsourcing15% Sales Outsourcing +2 services10% Back Office Outsourcing10% StaffingSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, XACT has received positive feedback for its exceptional customer service solutions. Clients noted their ability to rapidly scale teams, demonstrate flexibility, and enhance customer experiences. One client highlighted achieving service level targets for the first time, while another praised XACT's proactive approach and strong culture alignment. Overall, sentiments reflect high satisfaction, with clients expressing confidence in XACT's responsiveness and collaboration, exceeding expectations in their partnership.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.View PackagesTelephone Answering Service
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingSee all 5 projectsVer-A-Fast is a Call Center Services provider specializing in Customer Support, Inbound and Outbound Call Handling, and Telephonic Support. With positive reviews from 85% of clients, they are praised for their efficient project management and low staff turnover. Clients appreciate their customizable programs and alignment with company values. However, occasional order processing errors were noted, which were effectively addressed.
Reviews mention Efficient
Clients have praised Ver-A-Fast for their efficiency and organized project management. One reviewer noted the 'quicker response times' and a reduction in staff required for inquiries, highlighting the effectiveness of their services. Additionally, the ease of communication and timely delivery further reinforced the positive sentiment regarding their efficient operations. Overall, the feedback reflects a strong satisfaction with Ver-A-Fast's ability to meet client needs effectively.-
Call Center & Outreach Services for Insurance Company
5.0 Jan 28, 2026Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We communicate via virtual meetings and email or messaging apps.
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Industry Experience
Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Business services Retail Insurance Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
More responsive than most other service providers
Get in TouchVer-A-Fast is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves United StatesServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Unique expertise
Clients have expressed high satisfaction with six eleven global services, particularly noting their unique expertise in customer service operations. One client highlighted their impressive ability to distinguish themselves in a competitive industry, while another praised their responsiveness and urgency in task execution. Overall, the sentiment reflects a strong appreciation for the company's specialized skills and alignment with client values.-
Customer & Ticket Support Services for Beauty Tech Company
5.0 Mar 17, 2023I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Exceptional results
Clients consistently commend A-SALES AB for delivering exceptional results, particularly in lead generation and appointment setting. One client noted the scheduling of over 20 high-quality meetings within the first 60 days, exceeding expectations. Another highlighted a steady flow of 20+ qualified sales appointments each month. Both clients praised the company's proactive communication, responsiveness, and innovative approach, underscoring a strong alignment with their business goals and a commitment to excellence.-
Sales Appointment Setting for Optimization Strategy Company
5.0 Jun 24, 2024Setting up meetings with "whale brands". Brands we didn't think were approachable before. A-SALES went ahead and scheduled 20+ high quality meetings within the first 60 days, surpassing our expectations.
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Lead Generation Services for IT Company
5.0 Apr 2, 2024They have set up great conversations with the Ideal Customer Profile we identified which has progressed into solid business opportunities. Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership. Few can match the agility and flexibility that they brought to the table.
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Lead Generation Services for Software Company
5.0 Nov 22, 2025We saw a steady increase in outbound performance, with A-Sales booking roughly 10–14 qualified meetings per month on average and maintaining a consistent cadence. Their outreach helped us break into three new European markets and start conversations with decision makers across several new industries and job roles we had not previously accessed.
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Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +5 services15% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC specializes in Contact Center Services and Customer Support Services, providing solutions such as inbound call handling, telephonic support, and data entry. Their reviews indicate high customer satisfaction, with a 100% on-time delivery record and proactive communication. Notably, 100% of reviewers praised their project management effectiveness and adaptability to client needs. Overall, clients express strong satisfaction with their responsiveness and commitment to quality.
3 of 3 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$1,000+Undisclosed250 - 999Nashville, TN
Services provided
60% Sales Outsourcing20% Digital Strategy20% Marketing StrategySee all 6 projectsJumpCrew is a contact center services provider specializing in lead management and telemarketing services. The company effectively manages inbound leads, offering customer support services that meet weekly KPIs for conversions and meetings, resulting in approximately 90% client satisfaction. Reviewers highlight JumpCrew's organized project management and ability to quickly ramp up teams, with no noted areas for improvement.
Reviews mention Hard working
Clients consistently praised JumpCrew for their hard work and dedication to achieving project goals. One client highlighted the team’s responsiveness and adaptability, noting that they understood the urgency of the project and were committed to delivering results. The sales manager, Linda, was commended for her thorough preparation and ability to pivot based on client feedback. Overall, the sentiment reflects a strong appreciation for JumpCrew's work ethic and collaborative approach.-
Client & Location Scouting for Education & Childcare Co
5.0 Mar 30, 2023Every single person that we worked with felt like a partner, and they were genuinely looking for us to win. We were working under a very constrained timeline, and the team understood the level of urgency we needed - while I felt the ask was big, the sales team has the mindset that they could get it done. Linda was always prepared for our touch bases with updated metrics and often shifted how she presented the data based on questions or feedback from previous sessions.
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0 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Processing & Qualifying for Global Workforce Platform
4.5 — JumpCrew helps a global workforce platform qualify incoming leads and set appointments between the firm and the prospects. They use content that the client provides. Read moreWas this helpful?
Industry Experience
JumpCrew has demonstrated notable expertise across various industries, including Education, Human Resources, Software, Advertising & Marketing, and Arts & Entertainment. Clients commend their professionalism, project management skills, and ability to generate leads effectively. In Education, they excelled in client acquisition and pipeline development. In Human Resources, they addressed capacity challenges through lead management. Sentiment is overwhelmingly positive, indicating JumpCrew's strong fit for organizations seeking growth and effective sales strategies in these sectors.
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Education Human Resources Software Advertising & marketing Arts, entertainment & musicWas this helpful?
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Reviews mention Innovative
Clients have expressed a favorable sentiment towards DialAmerica's innovative approach, highlighting their 'very innovative platform' and 'excellent technology' that effectively meets customer needs. One client noted significant improvements in performance and customer service experience, while also appreciating the efficiency and quality of service provided. However, there is a suggestion for further enhancement in adapting their platform to emerging technologies to improve customer interactions.-
Telemarketing Services for Financial Company
4.5 Dec 22, 2017I believe that DialAmerica's main strength lies in providing the service that is offered, a quality service that stands out among other companies of the same style. They have a very innovative platform and highly qualified staff to carry out the work. I really believe that they are well above other companies, but they could improve the waiting time between calls and adapt the platform to new technologies, such as apps that make the customer feel very well attended and listened to.
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Industry Experience
DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.Was this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Franklin, TN
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 9 projectsOutboundView is a specialist in lead generation and outbound call center services, focusing on B2B outreach and strategic contact targeting. Clients consistently highlight their dedication, strategic insight, and effective project management. Reviewers reported satisfaction, with notable successes like setting 10 meetings in a month or achieving a 60% attendance rate at events. Approximately 100% of the feedback is positive, emphasizing their personalized approach and effective communication.
Reviews mention Team players
Clients have consistently praised OutboundView for their collaborative approach and effective communication. One client noted that the team felt like an extension of their own, highlighting the individualized service provided. The workflow was described as incredibly effective, with team members being easy to work with. Overall, the sentiment regarding OutboundView's role as team players is highly positive, with clients expressing satisfaction and appreciation for their proactive involvement.-
Outreach & Appointment Setting for Insurance Company
5.0 Jun 6, 2019The workflow was incredibly effective. They were very easy to work with and typically very communicative. I was impressed with how individualized their approach was. They felt like an extension of our team.
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5 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Medical E-Commerce Company
5.0 — A medical e-commerce reseller hired OutboundView to perform lead generation services. They used LinkedIn and email as resources to find leads and researched opportunities. Read moreWas this helpful?
Industry Experience
OutboundView has garnered positive feedback across various industries, including Consulting, Human Resources, Consumer Products, Information Technology, Advertising & Marketing, Arts & Entertainment, and Financial Services. Clients praised their expertise in lead generation, tailored outreach strategies, and responsiveness. The overall sentiment is highly favorable, with particular strengths noted in their process-oriented approach and ability to deliver measurable outcomes, making them a commendable choice for organizations seeking to enhance their outbound sales efforts.
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Consulting Human Resources Consumer Products Information technology Advertising & marketing Arts, entertainment & music Other Industry Financial servicesWas this helpful?
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$5,000+Undisclosed2 - 9Scottsdale, AZ
Services provided
100% Sales OutsourcingSee all 4 projectsCore Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.
Reviews mention Great project management
Clients have consistently praised Core Conversions for their exceptional project management. One client noted, 'Project management has been executed very well from their end,' highlighting thorough communication and timely deliveries. Another emphasized the team's willingness to address questions, stating, 'They are always happy to answer any questions that come up.' Overall, the sentiment reflects a strong satisfaction with the company's organizational skills and responsiveness.-
Digital Marketing for Marketing Agency
5.0 Jun 5, 2023Project management has been executed very well from their end. Communication is thorough and consistent and they are always happy to answer any questions that come up from our team. Items have been delivered on time and Brandon and Nick are fun to work with.
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Industry Experience
Core Conversions has demonstrated strong expertise in the Advertising & Marketing industry, focusing on lead generation and client acquisition. Clients report significant success, including the addition of multiple retainer clients and increased revenue. The team is praised for their effective communication, technical skills, and commitment to client satisfaction. Overall sentiment in this sector is highly positive, indicating that Core Conversions is well-suited for businesses seeking impactful marketing solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Core Conversions' competitive pricing and strong value for money. One CEO noted that their pricing 'fit our budget' and appreciated the 'good value for cost,' while another client emphasized the 'great culture fit' alongside affordability. The Director of Sales at Coast Digital echoed this sentiment, remarking on the effective outreach management provided for a reasonable price. Overall, clients express satisfaction with the financial investment relative to the results achieved.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves United StatesServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 7 projectsBungee (formerly Direct Answer) is a company specializing in Contact Center and Customer Support Services. Their consistent, high-quality service delivery is evidenced by positive client feedback, with clients particularly impressed by their quick adaptability and superior customer service skills. Approximately 80% of reviews highlight their capability to efficiently manage call handling and support needs, enhancing operational efficiency and customer satisfaction.
3 of 6 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outsourced Billing Services for Stock Research Company
4.5 — Direct Answer, Inc. provides customer service support for a stock service company. They answer simple questions regarding billing services, such as automatic renewal of membership. Read moreWas this helpful?
Industry Experience
Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.
Read All ReviewsSelect Industry to see insights
Media Utilities Nonprofit Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Bungee (formerly Direct Answer) for offering excellent value for money. One client noted they switched to Bungee seeking quality over cost, resulting in significant savings through improved service. Another mentioned their affordable pricing compared to competitors, attributing over $100,000 in revenue to their effective call handling. Overall sentiment reflects that clients perceive the investment as worthwhile, with many emphasizing the high quality of service received relative to the costs incurred.Was this helpful?
See All Locations (2)Capon Bridge, WV
414 Smokey Hollow Rd
Capon Bridge, WV 2671116 - 20
3015677999
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$1,000+$100 - $149 / hr10 - 49Royersford, PA
Services provided
15% Call Center Services30% IT Managed Services25% Cybersecurity +5 services15% Cloud Consulting & SI5% IT Strategy Consulting5% Web Development3% Business Consulting2% IT Staff AugmentationSee all 4 projectsKPInterface, Inc. is a comprehensive IT service provider with expertise in strategic IT management, cybersecurity, and technical support. Clients praise their responsiveness and alignment with business goals, with 100% of reviewers highlighting their strong cultural fit and proactive support. Improvements suggested include enhancing the client service request portal.
Reviews mention Personable
Clients consistently praised KPInterface, Inc. for their personable approach and strong relationship-building skills. One client noted their 'impressive' level of expertise and highlighted the 'personal touch' in their interactions. The communication was described as 'exceptional,' with a commitment to understanding and exceeding client expectations. Overall, the sentiment reflects a high level of satisfaction with KPInterface's personable service and dedication to fostering strong client relationships.-
Cybersecurity & IT Support for Rubber Component Manufacturer
5.0 Sep 26, 2023The personal touch and relationship building were very impressive. They communicated exceptionally and were on time and on budget. We're impressed with their level of expertise in all areas and ability to project manage.
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1 of 2 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Managed IT Services for Architectural Firm
4.5 — KPInterface, Inc. has been hired by an architectural firm for IT services. The team provides full-service management of the company's IT services, including computer infrastructure and VoIP Read moreWas this helpful?
Industry Experience
KPInterface, Inc. has demonstrated expertise across diverse industries, including Manufacturing, Consumer Products, Design, and Engineering. Clients praised their network security, IT management, and project execution, citing improved operational efficiency and strong communication. Overall sentiment is highly positive, reflecting their commitment to service, proactive support, and alignment with client values. This makes KPInterface well-suited for organizations in sectors requiring robust IT infrastructure and cybersecurity solutions.
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Manufacturing Consumer Products Design EngineeringWas this helpful?
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$1,000+Undisclosed10 - 49Falls Church, VA
Services provided
10% Call Center Services70% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingSee all 4 projectsBay Business Group is a provider of Contact Center Services, focusing on Customer Support and Call Handling. Their clients report significant savings, with one stating a monthly reduction of $18,000 in costs. Feedback is overwhelmingly positive, with 100% of reviewers recommending their services and highlighting their understanding of client needs and efficient communication.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have praised Bay Business Group for their professionalism and responsiveness. One client highlighted their impressive turnaround, stating they successfully balanced books and achieved DCAA compliance within a month, showcasing effective project management. The firm was selected for their high ratings and value for cost. Overall sentiment reflects strong satisfaction, with clients noting timely deliverables and a seamless communication process, leaving little room for improvement.Was this helpful?
Industry Experience
The provider has demonstrated strong expertise in the Media, Information Technology, and Business Services industries. Clients have praised their excellent quality of work, innovative solutions, and ability to save significant time and money. In Media, they excel in back office support, while in IT, they enhance operational efficiency and compliance. The Business Services sector highlights their responsiveness and professionalism. Overall, the sentiment is highly positive across all industries, making them a compelling choice for potential clients.
Read All ReviewsSelect Industry to see insights
Media Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that the company offers excellent value for money, with significant monthly savings. One client noted a monthly saving of $10,000, while another estimated $18,000. Feedback highlights their competitive pricing structure, with clients selecting them for their budget fit and overall value. A client emphasized that the pricing was a key factor in their decision to partner with the company, reinforcing the sentiment that their services are both necessary and cost-effective.Was this helpful?
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$1,000+Undisclosed2 - 9Memphis, TN
Services provided
10% Branding10% Business Consulting10% Content Marketing +7 services10% E-Commerce Development10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 2 projectsKing Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding and messaging frameworks. The company is praised for its thoroughness and dedication to clients, with over 90% of reviews highlighting their effective project management and authenticity. Clients appreciate their open communication, strategic insights, and ability to enhance online presence and brand clarity.
Reviews mention High-quality work
Client feedback consistently highlights King Creative Co.'s commitment to high-quality work. One CEO noted their thoroughness, stating, "They don’t cut corners and they make sure they do everything correctly," leading to a 12% increase in website traffic. Another client praised their branding expertise, mentioning that their insights provided valuable clarity and direction for their team. Overall, clients express a strong sentiment of satisfaction with the quality and effectiveness of King Creative Co.'s services.-
SEO & Web Dev for Computer Repair Company
5.0 Jun 16, 2021The work that they’ve done with our website has been great. There was a lot of stuff they had to fix, but once they fixed everything, we definitely started seeing some improvements. Bart showed me some metrics on how many times our pictures have been viewed on Google, and our website traffic is up 12% just from last month.
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Industry Experience
King Creative Co. has garnered positive feedback across various industries, notably in Software and Transportation. Clients in the Software sector praised their SEO and web development services, noting significant improvements in website traffic and revenue. In the Transportation industry, they were recognized for enhancing branding and messaging clarity, resulting in better strategic decision-making. Overall, King Creative Co. is viewed as a dedicated and authentic partner, making them a suitable choice for businesses seeking marketing and branding expertise.
Read All ReviewsSelect Industry to see insights
Software TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on King Creative Co. indicates a positive sentiment regarding the company's cost and value for money. One client noted an investment of approximately $1,250 per month for SEO services, leading to significant traffic improvements and doubled revenue. Another client reported spending $5,000 for branding services, praising the clarity and effectiveness gained from their expertise. While some mentioned that their thorough approach may not be the cheapest, it is perceived as highly effective, ensuring a good return on investment.Was this helpful?
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UndisclosedUndisclosed10 - 49Sparta, MI
Services provided
20% Call Center Services40% Cybersecurity40% IT Managed ServicesSee all 1 projectsKinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.
Industry Experience
Kinetix, LLC has demonstrated expertise in the healthcare industry, specifically in IT support for dental practices. Clients commend the company for its responsive communication, effective project management, and successful implementation of essential technology upgrades, such as new computers and phone systems. Overall sentiment in the healthcare sector indicates strong satisfaction with Kinetix's services, highlighting its ability to minimize downtime and deliver high-value solutions, making it a suitable choice for similar projects.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Kinetix, LLC for providing good value for their cost, with one reviewer highlighting their decision to choose the company based on high ratings and perceived affordability. Feedback indicates that project management was effective, with clear discussions on pricing and timelines, resulting in minimal downtime. Overall, the sentiment surrounding Kinetix's pricing suggests that clients find it reasonable and reflective of the quality service received.Was this helpful?
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Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Services provided
25% Call Center Services50% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)See all 1 projectsBELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.
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$1,000+Undisclosed250 - 999Canton, OH
Services provided
40% Call Center Services32% Customer Service Outsourcing18% Sales Outsourcing +2 services5% Digital Strategy5% Social Media MarketingIncept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Fairfax, VA
Services provided
35% Sales Outsourcing20% Email Marketing15% Business Consulting +2 services15% Content Writing Services15% Market ResearchSales Outsourcing company Zaphyre offers Sales Outsourcing and Email Marketing. They are headquartered in Fairfax, Virginia.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingZventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
10% Call Center Services60% CRM Consulting and SI20% ERP Consulting and SI +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
Reviews mention Great project management
Clients consistently praise Five9 for their exceptional project management capabilities. One reviewer highlighted their diligence, noting that Five9 proactively follows up on communications, ensuring project priorities are met. Another emphasized their impressive response times, with inquiries addressed within an hour, reflecting strong communication. Additionally, the team's structured approach to diagnosing technical issues further enhances project efficiency. Overall, feedback indicates a high level of satisfaction with Five9's project management practices.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020They are extremely diligent, to the point where if they call me and I’m unavailable, they don’t wait for me to call back — they’ll call a second time to emphasize the priority of the project. It’s been very seamless.
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Industry Experience
Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.
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Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.Was this helpful?
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$1,000+< $25 / hr2 - 9Walnut Creek, CA
Services provided
100% Call Center ServicesReliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services.
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$1,000+Undisclosed10 - 49Reno, NV
Services provided
64% Call Center Services16% Sales Outsourcing10% Business Consulting +1 service10% Marketing StrategyFront Office Staff-Reno is a call center service. They are headquartered in Reno, Nevada and have small team. They provide Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Madison Heights, MI
Services provided
100% Call Center ServicesDirectele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
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$1,000+$150 - $199 / hr2 - 9Toledo, OH
Services provided
11% Call Center Services50% IT Managed Services13% Cloud Consulting & SI +2 services13% Cybersecurity13% Other IT Consulting and SIComprehensive Data Services, Inc is an IT managed services company. Established in 1986, the agency specializes in IT managed services and cloud consulting & SI.
Read moreMore responsive than most other service providers
Get in TouchComprehensive Data Services, Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Albany, NY
Services provided
37% Call Center Services63% Customer Service OutsourcingAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
45% Call Center Services25% Commercial Brokerage Services10% Back Office Outsourcing +4 services10% Customer Service Outsourcing4% Business Consulting3% Transcription3% TranslationHiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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$1,000+$150 - $199 / hr10 - 49Warren, RI
Services provided
14% Call Center Services50% IT Managed Services30% Cybersecurity +3 services2% IT Staff Augmentation2% IT Strategy Consulting2% Other IT Consulting and SIPacketLogix is an IT managed services company. Headquartered in Warren, Rhode Island, the team provides IT managed services and Cybersecurity.
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$1,000+< $25 / hr250 - 999Annapolis Junction, MD
Services provided
100% Call Center ServicesBrightKey, a midsize call center company, is based in Annapolis Junction, Maryland. Their services include Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Seattle, WA
Services provided
100% Call Center ServicesBluechip Call Center is a phone answering service. They provide Call Center Services and were launched in 2004. The agency is headquartered in Noida, India and Seattle, Washington.
Read moreSee All Locations (3)Seattle, WA
1200 Western Ave. Suite 820,
Seattle, WA 981012 - 5
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UndisclosedUndisclosed10 - 49Naperville, IL
Services provided
25% Call Center Services25% Back Office Outsourcing25% Cloud Consulting & SI +1 service25% IT Strategy ConsultingSundogIT, Inc. Is a Back Office Outsourcing company. They are in Naperville, Illinois and have small team of experts. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$150 - $199 / hr2 - 9Liberty Lake, WA
Services provided
20% CRM Consulting and SI20% Pay Per Click10% Account-Based Marketing +5 services10% Advertising10% Business Consulting10% Demand Generation Marketing10% Marketing Strategy10% Sales OutsourcingSee all 2 projectsRainierDigital is a digital marketing and integration agency specializing in HubSpot implementation and marketing strategies. They have received consistently positive feedback, with 100% of reviewers highlighting their responsiveness, timely delivery, and ability to integrate effectively with client teams. Clients are impressed by their knowledge, cultural fit, and value for cost.
Reviews mention Knowledgeable
Clients consistently commend RainierDigital for their extensive knowledge and expertise. One reviewer highlighted their 'impressive' team knowledge and responsiveness, particularly during the setup and integration of HubSpot with existing systems. This sentiment is echoed in the overall feedback, which indicates that RainierDigital's knowledgeable approach significantly contributed to the success of the projects, with clients appreciating their ability to meet objectives efficiently.-
HubSpot Integration & Configuration for Recruiting Firm
4.5 Feb 14, 2024I was impressed with the team's knowledge and responsiveness.
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Industry Experience
RainierDigital has demonstrated expertise across the Advertising & Marketing and Other Industries. Clients praised their responsiveness and ability to integrate seamlessly with teams, resulting in successful marketing campaigns and efficient project management. Positive feedback highlights the firm's proficiency in setting up and optimizing HubSpot for demand generation and ABM strategies. Overall sentiment is notably favorable, indicating that organizations seeking marketing automation and integration services would benefit from RainierDigital's strengths.
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Other Industry Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted RainierDigital's competitive pricing and overall value for money. One client noted the 'pricing fit our budget' and emphasized 'good value for cost,' while another praised their responsiveness and timely delivery, stating they 'always deliver on time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of services provided, leading to successful project outcomes without financial strain.Was this helpful?
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$1,000+Undisclosed10 - 49Tiburon, CA
Services provided
20% Audio Production20% Corporate Training & Coaching20% Marketing Strategy +3 services20% Sales Outsourcing10% Advertising10% Financial ConsultingRise25 is a Marketing Strategy company. In Tiburon, California and Chicago, Illinois, their small team offers Marketing Strategy and Corporate Training & Coaching. The agency was launched in 2015.
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UndisclosedUndisclosed10 - 49Tiburon, CA
Services provided
20% Corporate Training & Coaching20% Marketing Strategy20% Sales Outsourcing +3 services15% Audio Production15% Financial Consulting10% AdvertisingMarketing Strategy company Rise25 focuses on Marketing Strategy and Corporate Training & Coaching. They were established in 2015.
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$1,000+$100 - $149 / hrFreelancerJohnson City, TN
Services provided
10% Call Center Services40% IT Managed Services25% Cybersecurity +2 services15% Customer Service Outsourcing10% Cloud Consulting & SITrimen Computer Systems, LLC is a small IT managed services company located in Johnson City, Tennessee. Their services include IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr10 - 49Alexandria, VA
Services provided
10% Call Center Services10% BI & Big Data Consulting & SI10% Cloud Consulting & SI +7 services10% Cybersecurity10% ERP Consulting and SI10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SI10% Unified Communications Consulting & SIMatrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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$5,000+$150 - $199 / hr10 - 49Hanover Park, IL
Services provided
10% Call Center Services40% IT Managed Services30% Cybersecurity +1 service20% IT Strategy ConsultingAcanthus Technology is an IT managed services company in Hanover Park, Illinois. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
10% Call Center Services15% Cybersecurity10% Cloud Consulting & SI +8 services10% IT Staff Augmentation10% IT Strategy Consulting10% IoT Development10% Other IT Consulting and SI10% Unified Communications Consulting & SI5% BI & Big Data Consulting & SI5% Compliance Consulting5% Procurement SupportEstablished in 2000, solutions4networks is a Cybersecurity company. The firm specializes in Cybersecurity and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Salt Lake City, UT
Services provided
10% Call Center Services80% Translation10% Video ProductionInlingua Utah is a Translation company established in 1996. The team focuses on Translation and Call Center Services and is based in Salt Lake City, Utah.
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Undisclosed< $25 / hr2 - 9Akron, OH
Services provided
10% Call Center Services75% Customer Service Outsourcing10% Other IT Consulting and SI +1 service5% Business ConsultingAGS Solutions LLC, a Customer Service Outsourcing company, was launched in 2013. The firm specializes in Customer Service Outsourcing and other IT consulting and SI.
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$1,000+$50 - $99 / hr2 - 9Lawrenceville, GA
Services provided
10% Call Center Services20% Cybersecurity20% IT Managed Services +5 services20% IT Strategy Consulting10% Cloud Consulting & SI10% Other IT Consulting and SI5% IT Staff Augmentation5% Unified Communications Consulting & SIYour IT Company is an IT strategy consulting company. The team specializes in IT strategy consulting and Cybersecurity, and the agency is in Lawrenceville, Georgia.
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$1,000+< $25 / hr50 - 249Hiram, GA
Services provided
25% Call Center Services75% Back Office OutsourcingSee all 7 projectsDataPlus is a company specializing in back office services, including data entry, invoicing, and billing. They have consistently received positive feedback, with 100% of reviewers noting time and cost savings. Clients appreciate their efficiency, with one noting a 50% labor reduction. While generally satisfied, one reviewer suggested faster service implementation.
Reviews mention Easy to work with
Clients express a highly positive sentiment regarding DataPlus's ease of collaboration. One review highlights their 'ease of use' as a significant strength, enabling clients to focus on more profitable tasks. The service provider's effective communication and quick turnaround further reinforce this sentiment, with clients reporting substantial time and labor savings. Overall, clients have not identified any areas for improvement, indicating a strong alignment with their project needs.-
Manufacturing Company Data Entry
4.5 Aug 14, 2017The service provider's ease of use is one of their strengths, allowing us to focus on more lucrative things. We have been collaborating with them since May 2014, and there are no areas we have identified for improvement.
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Read 3 Reviews1 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with DataPlus's cost-effectiveness and value for money. One client noted savings of $1,000 monthly, while another reported a reduction in expenses by $5,000 to $10,000 annually. Feedback highlights the efficiency and reliability of their services, with many clients emphasizing that the partnership has allowed them to focus on more critical tasks, thereby justifying their investment in DataPlus.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Las Vegas, NV
Services provided
20% Call Center Services70% Market Research5% Business Consulting +1 service5% Customer Service OutsourcingPrecision Opinion is a midsize Market Research company launched in 2007. Their services include Market Research and Call Center Services.
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UndisclosedUndisclosed2 - 9Virginia Beach, VA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Email Marketing +2 services20% Graphic Design20% SMS MarketingEstablished in 1985, Membership Marketing Services is an Email Marketing company. The team offers Email Marketing and Graphic Design.
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Undisclosed$50 - $99 / hrFreelancerVail, CO
Services provided
20% Email Marketing20% Search Engine Optimization15% Marketing Strategy +4 services15% Web Development10% Digital Strategy10% Market Research10% Sales OutsourcingSee all 1 projectsGeneration Lead specializes in lead generation and sales services, offering expertise in prospecting, creating ideal customer profiles, and conducting sales calls. Reviews highlight their ability to effectively connect with niche markets and establish new operational systems. Clients appreciate their proactive approach and successful outcomes, such as generating numerous leads and securing meetings, reflecting a well-received collaboration process.
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$1,000+< $25 / hr50 - 249Webster, NY
Services provided
80% Call Center Services20% AccountingDatrose is a call center company in Webster, New York. Founded in 1976, the team focuses on Call Center Services and Accounting.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
30% Business Consulting30% Corporate Training & Coaching20% Recruiting +1 service20% Sales OutsourcingOnyx Management Consulting, LLC is a Business Consulting company launched in 2015. Their services include Business Consulting and Corporate Training & Coaching.
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$1,000+< $25 / hr2 - 9Boston, MA
Services provided
75% Call Center Services25% Customer Service OutsourcingLaunched in 1973, MASCO Services Call Center is a small call center located in Boston, Massachusetts. Their team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
15% Content Marketing15% Email Marketing15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Design10% Video MarketingPrediq is a social media marketing company. They are based in Boca Raton, Florida. Their team provides Social Media Marketing and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9Lakeland, FL
Services provided
20% Web Design10% Content Marketing10% Content Writing Services +6 services10% Conversion Optimization10% Market Research10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingGood Intents Marketing LLC., a web design company, was launched in 2019. The team specializes in Web Design and Market Research and is headquartered in Lakeland, Florida.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
10% Call Center Services70% Customer Service Outsourcing20% Sales OutsourcingChatOutsource, a midsize Customer Service Outsourcing company, is in San Diego, California. The team offers Customer Service Outsourcing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
20% Advertising20% Branding20% Video Marketing +4 services10% Sales Outsourcing10% Social Media Marketing10% UX/UI Design10% Web DesignSulzer Creative Agency is a Tampa, Florida-based Advertising company. They offer Advertising and Branding and were launched in 2001.
Read more -
UndisclosedUndisclosed10 - 49Lynchburg, VA
Services provided
10% Advertising10% Email Marketing10% Graphic Design +7 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DevelopmentAdvertising company TinyBull, Inc. Was founded in 2017. The small team provides Advertising and Marketing Strategy.
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$10,000+$100 - $149 / hr10 - 49Blue Bell, PA
Services provided
10% Branding10% Business Consulting10% CRM Consulting and SI +9 services10% Email Marketing10% Market Research10% Marketing Strategy10% Media Planning & Buying10% Sales Outsourcing5% Digital Strategy5% Pay Per Click5% Search Engine Optimization5% Web DesignLaunched in 2001, Annodyne, Inc. Is a small Blue Bell, Pennsylvania-based branding company. Their team focuses on Branding and Market Research.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for Nonprofits in the United States
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$1,000+$25 - $49 / hr2 - 9Franklin, TN
Ability to deliver
31.2/40.016/20 Reviews6.9/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.9/40.018.2/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+Undisclosed2 - 9Scottsdale, AZ
Ability to deliver
25.4/40.016.4/20 Reviews5/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr10 - 49Capon Bridge, WV
Ability to deliver
25.7/40.015.6/20 Reviews4.2/10 Clients & Experience6/10 Market PresenceService focus
45% Call Center Services10% Sales Outsourcing45% Other -
$1,000+$100 - $149 / hr10 - 49Royersford, PA
Ability to deliver
24.5/40.016.6/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+Undisclosed10 - 49Falls Church, VA
Ability to deliver
20.8/40.015.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+Undisclosed2 - 9Memphis, TN
Ability to deliver
23.8/40.016.2/20 Reviews2.1/10 Clients & Experience5.5/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Sparta, MI
Ability to deliver
21.5/40.016.4/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Ability to deliver
15.7/40.00/20 Reviews6.2/10 Clients & Experience9.4/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+Undisclosed250 - 999Canton, OH
Ability to deliver
9.7/40.00/20 Reviews0/10 Clients & Experience9.7/10 Market PresenceService focus
40% Call Center Services18% Sales Outsourcing42% Other -
$1,000+< $25 / hr50 - 249Fairfax, VA
Ability to deliver
13.1/40.00/20 Reviews6.6/10 Clients & Experience6.5/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
7.9/40.00/20 Reviews2.1/10 Clients & Experience5.8/10 Market PresenceService focus
80% Call Center Services10% Sales Outsourcing10% Other -
Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Ability to deliver
14.2/40.08.2/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr2 - 9Walnut Creek, CA
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
100% Call Center Services -
$1,000+Undisclosed10 - 49Reno, NV
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
64% Call Center Services16% Sales Outsourcing20% Other -
UndisclosedUndisclosed2 - 9Madison Heights, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$150 - $199 / hr2 - 9Toledo, OH
Ability to deliver
11.5/40.00/20 Reviews4.9/10 Clients & Experience6.6/10 Market PresenceService focus
11% Call Center Services89% Other -
$1,000+< $25 / hr50 - 249Albany, NY
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
37% Call Center Services63% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services55% Other -
$1,000+$150 - $199 / hr10 - 49Warren, RI
Ability to deliver
9.1/40.00/20 Reviews3.8/10 Clients & Experience5.3/10 Market PresenceService focus
14% Call Center Services86% Other -
$1,000+< $25 / hr250 - 999Annapolis Junction, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr1,000 - 9,999Seattle, WA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Naperville, IL
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$150 - $199 / hr2 - 9Liberty Lake, WA
Ability to deliver
29.5/40.015.8/20 Reviews5.5/10 Clients & Experience8.3/10 Market PresenceService focus
10% Sales Outsourcing90% Other
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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