Top BPO Companies in Serbia

Ratings Updated: March 16, 2025

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Featured

What are Featured Providers?

ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Serves Serbia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
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Hugo

5.0 25 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Serbia

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Data Annotation Services +2 services

10% Call Center Services

10% Content Moderation Services

Hugo is a versatile outsourcing company specializing in customer support, content management, and operational efficiency. Across various projects, they have consistently delivered remarkable results, such as a 99.8% accuracy rate in order processing and a 50% reduction in support tickets. Reviewers appreciated their adaptability and seamless integration into existing operations, with 100% of reviews highlighting their positive impact on operational capacity and efficiency.

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Reviews mention Adaptable

Clients have expressed high satisfaction with Hugo's adaptability, noting their capacity to scale services effectively as business needs evolve. One client highlighted Hugo's 'remarkable adaptability' during market expansion, while another praised their flexibility and responsiveness, which fostered a collaborative atmosphere. The overall sentiment reflects confidence in Hugo's ability to meet diverse project requirements without compromising quality, contributing significantly to client success.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.

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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.

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1 of 1 Data Annotation Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Data Annotation Services PROJECT HIGHLIGHT

Content Moderation & Customer Support for Digital Media Co

5.0 — Hugo provides content moderation services for a digital media company. The team also offers customer support to existing customers and potential prospects via email and chat. Read more

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (8)

England (1)

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TECHSPEED INC

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Serbia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Transcription

5% Generative AI

TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.

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Reviews mention Reliable

TECHSPEED INC has received positive feedback regarding their reliability, with clients noting that the output is consistent and dependable. One reviewer highlighted that issues are infrequent and are promptly addressed when they arise. Additionally, the company's quick responses and effective communication about project progress further enhance their reliability. Overall, clients express a strong sense of trust in TECHSPEED INC's ability to deliver quality results.

Data Entry Services for Data Solutions Company

5.0 Jun 2, 2021

Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.

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2 of 2 Transcription reviews are 5 stars

$10,000 – $49,000 avg. project cost

Transcription PROJECT HIGHLIGHT

Transcription Services for Consumer Credit Reporting Agency

5.0 — TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. Read more

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Canada (1)

United States (11)

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Valoris Center

4.9 11 reviews

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Premier Verified

$1,000+

< $25 / hr

250 - 999

Beograd, Serbia

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a comprehensive customer service provider, delivering inbound and outbound call services, technical support, CRM solutions, and back-office operations. Reviews indicate high satisfaction with 90% of customers noting their professionalism, flexibility, and effective communication. Notably, Valoris Center achieves success rates of up to 90% in key metrics, demonstrating their commitment to quality and efficiency.

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Reviews mention Customized support

Clients commend Valoris Center for their customized support, noting their willingness to tailor solutions to specific needs. One client highlighted the effective integration of data via API into their CRM, emphasizing the professional team's expertise and adaptability. Daily interactions foster real-time feedback, enhancing collaboration. Overall, sentiment is highly positive, with clients appreciating Valoris as a reliable partner that significantly contributes to improving customer satisfaction and operational efficiency.

BPO for Automobile Importer And Distribution Company

5.0 Jan 13, 2023

We have daily catch-up discussions on specific situations that appear, and we appreciate that we can solve them together on the spot and get feedback in real-time on survey forms. Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us. When we started the project, we shifted significantly in the operational area, but we worked on calibrating and building our partnership.

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1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co

5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more

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Croatia (1)

Romania (7)

Russia (1)

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SupportYourApp

4.9 59 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Beograd, Serbia

Services provided

60% Customer Service Outsourcing

25% Call Center Services

15% Back Office Outsourcing

SupportYourApp is a customer support service provider that specializes in offering tailored support solutions, including call and email handling, content moderation, and multilingual support. Across reviews, 100% of clients highlighted their professionalism, adaptability, and effective communication, leading to improvements in customer satisfaction and retention. The company's value for cost and alignment with client values are frequently praised.

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Reviews mention Receptive

SupportYourApp has received positive feedback for their receptiveness to client needs and feedback. Clients noted their willingness to communicate openly, listen, and adapt to ensure comfort and efficiency in service delivery. One client highlighted that SupportYourApp's team aims to please and is proactive in understanding the underlying reasons for client decisions, which fosters autonomy. Overall, the sentiment is favorable, with clients appreciating their responsiveness and dedication to continuous improvement.

Customer Support Services for SaaS Company

4.5 Aug 5, 2021

Their ability and willingness to talk, listen, share and do everything to make us comfortable and at the same time be efficient for our business is truly stunning.

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Customer Support for Technology Platform

5.0 Sep 11, 2020

They’re receptive to feedback and usually deal well with criticism. With a lot of outsourced companies, the team members will give stock responses like 'We understand', and escalate things to their managers. SupportYourApp’s team tries to understand whatever we’re telling them.

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9 of 12 Customer Service Outsourcing reviews are 5 stars

5 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Baggage Solutions Company

4.0 — SupportYourApp provides customer support services for a baggage solutions company. The team is responsible for handling the client's incoming tickets from passengers using EBT. Read more

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Austria (1)

Czech Republic (1)

Denmark (1)

Germany (1)

Greece (1)

Ireland (1)

Israel (6)

Italy (1)

Luxembourg (1)

Netherlands (3)

Russia (1)

Sweden (1)

Switzerland (1)

Ukraine (7)

United States (18)

England (4)

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Featured

What are Featured Providers?
Remote CoWorker

4.8 126 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Serbia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides administrative, telemarketing, and social media management services. The client reviews highlight their seamless onboarding process, efficiency, and cost-effectiveness. Over 90% of the feedback is positive, with clients praising their responsiveness, efficiency, and the quality of the staff provided. A recurring theme, mentioned in approximately 70% of reviews, is the impressive capability of Remote CoWorker to customize services to align with the unique requirements of various businesses.

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Reviews mention Passionate about their work

Clients consistently express appreciation for Remote CoWorker's commitment and enthusiasm towards their work. One client highlighted their team as 'hard workers' who are 'passionate about the job' and noted the management's proactive approach in addressing performance issues. The client's satisfaction with the results and the value received further emphasizes the positive sentiment around the team's dedication and effectiveness in delivering quality leads.

Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.

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1 of 2 Finance & Accounting Outsourcing (FAO) reviews are 5 stars

Less than $10,000 avg. project cost

Finance & Accounting Outsourcing (FAO) PROJECT HIGHLIGHT

Bookkeeping & Accounting Support for Accounting Company

4.5 — Remote CoWorker has been hired by an accounting company to provide bookkeeping and accounting support. The team is responsible for data entry, account reconciliations, and SOP creation. Read more

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Australia (1)

Belgium (1)

Canada (3)

United Arab Emirates (1)

United States (74)

England (1)

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JOYNO INC

5.0 3 reviews
Verified

$1,000+

Undisclosed

250 - 999

Serves Serbia

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Call Center Services

10% SMS Marketing

10% Video Marketing

JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.

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Reviews mention Creative

Clients express high satisfaction with JOYNO INC's creativity and design quality, describing their work as 'sublime' and noting the company's exceptional openness to client input. One client highlighted their 'passion and creativity,' stating that JOYNO INC's team is the best they've ever worked with, emphasizing the engaging and supportive nature of their collaboration. Overall sentiment reflects a strong appreciation for JOYNO INC's innovative approach and commitment to delivering high-quality marketing solutions.

Web Dev, SMM, Branding & Advertising for Tax Services Co

5.0 Nov 25, 2024

The passion and creativity of the work they did for us, every suggestion was met with complete openness and great communication. Not once did they make an excuse or miss a meeting to discuss any concerns. The entire team is engaging and so kind. A breath of fresh air.

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1 of 1 Video Marketing reviews are 5 stars

1 new review for Video Marketing in past 6 months

Less than $10,000 avg. project cost

Video Marketing PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company

5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more

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Philippines (2)

United States (1)

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Serbia

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Easy to work with

Clients consistently express that Boldr. is easy to work with, highlighting their flexibility, responsiveness, and helpfulness. One client noted that despite minor payroll issues during implementation, the overall collaboration was seamless and positive. The ability to manage Boldr. team members while receiving tailored support is frequently praised, indicating a strong partnership dynamic. Overall, the sentiment reflects a high level of satisfaction with the ease of collaboration.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.

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1 of 1 Employer of Record (EOR) Services reviews are 5 stars

1 new review for Employer of Record (EOR) Services in past 6 months

Unknown avg. project cost

Employer of Record (EOR) Services PROJECT HIGHLIGHT

BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 — Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. Read more

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Austria (1)

Canada (1)

United States (6)

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GDC Services

5.0 1 review
Verified

$25,000+

$25 - $49 / hr

50 - 249

Beograd, Serbia

Services provided

20% Cloud Consulting & SI

20% Customer Service Outsourcing

15% Application Management & Support +4 services

15% IT Managed Services

10% Call Center Services

10% IT Strategy Consulting

10% Other Application Development

GDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.

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1 of 1 Cybersecurity reviews are 5 stars

Less than $10,000 avg. project cost

Cybersecurity PROJECT HIGHLIGHT

Cybersecurity & App Testing for Bank

5.0 — GDC Services provides cybersecurity and app testing support to a bank. They've helped the client secure their new website and tested their mobile app. Read more

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Vox Code

5.0 1 review
Verified

$5,000+

$25 - $49 / hr

10 - 49

Beograd, Serbia

Services provided

55% Custom Software Development

25% BI & Big Data Consulting & SI

10% Back Office Outsourcing +1 service

10% Low/No Code Development

Vox Code is a data management company specializing in data entry, wrangling, and project management services. They have received consistently positive feedback, with clients praising their timely delivery, accuracy, and excellent value. Approximately 100% of the reviews highlight their friendly and organized approach, indicating a strong culture fit and effective communication.

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1 of 1 Document Digitization & Management reviews are 5 stars

$200,000 – $999,999 avg. project cost

Document Digitization & Management PROJECT HIGHLIGHT

Data Management for Real Estate Data & Analytics Platform

5.0 — Vox Code was hired by a commercial real estate data and analytics platform to help with their data transcription services. The team was also responsible for document scanning, data entry, and PDF Read more

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morph

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

Beograd, Serbia

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

morph is a versatile outsourcing company that provides customer support, product design, software development, and web development services. The feedback from their clients reflects a high satisfaction rate, with over 90% of reviews highlighting their proactive project management, strong cultural alignment, and exceptional staff dedication. Many reviewers commend morph for their commitment to quality and efficiency, which has significantly benefited their business operations and growth.

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Reviews mention Puts the customer first

The feedback regarding Morph's customer-first approach is overwhelmingly positive. Clients appreciate their dedication to enhancing customer support, as evidenced by improved response times and increased customer satisfaction. One client noted Morph's genuine commitment to understanding their business needs and delivering tailored solutions, which highlights their prioritization of customer experience. Overall, Morph is recognized for their effective project management and responsiveness to client requirements.

Customer Service Outsourcing for Lifestyle Brand

4.5 Feb 1, 2022

What stands out about morph's team is their genuine dedication to grow within our company and maintain a credible work ethic. They deliver all our needs on time, showcasing a strong project management capability. Clearly identify your needs and present accurate data to help morph generate tailored and scalable solutions for your business.

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2 of 3 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Lifestyle Brand

4.5 — A lifestyle brand has entrusted their customer service needs to morph. The team aids their email, live chat, and social media support pipelines and handles customer analytics by organizing user Read more

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Estonia (1)

Germany (1)

Greece (1)

Serbia (1)

United States (6)

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Silver Bell Group

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Beograd, Serbia

Services provided

20% Call Center Services

20% Sales Outsourcing

10% Customer Service Outsourcing +10 services

5% Back Office Outsourcing

5% Content Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Consulting

5% Mobile App Development

5% Social Media Marketing

5% UX/UI Design

5% Web Design

5% Web Development

Silver Bell Group is a digital marketing and creative consulting firm, highly regarded for its effective lead generation services. Clients praise their punctuality and strong work ethic, leading to successful client conversions. Review feedback is overwhelmingly positive, with no areas for improvement mentioned.

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1 of 1 Sales Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Sales Outsourcing PROJECT HIGHLIGHT

Lead Generation for Digital Mktg & Creative Consultancy

5.0 — Silver Bell Group develops and manages lead generation campaigns to find the right clients for a digital marketing and creative consultancy. Read more

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Fyxer Industries Ltd

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Пожаревац, Serbia

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing +1 service

10% Social Media Marketing

Fyxer Industries Ltd is a comprehensive service provider excelling in customer support, back-office processing, and digital marketing. They have received overwhelmingly positive feedback, with 100% of reviewers highlighting their dedication to client satisfaction and effective communication. Their ability to tailor services to clients' unique needs and deliver measurable outcomes, such as increased customer satisfaction and sales, is consistently praised.

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1 of 1 Sales Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Sales Outsourcing PROJECT HIGHLIGHT

SMM & Sales Outsourcing for Thermography Services Company

5.0 — Fyxer Industries Ltd provides social media marketing (SMM) and sales outsourcing services for a thermography services company. The team offers after-sale support and manages marketing efforts on Read more

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Featured

What are Featured Providers?
Connext

5.0 5 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Serbia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business outsourcing company specializing in transaction management, business processing, and recruitment of highly skilled candidates. Across reviews, clients praise Connext for their efficiency, professionalism, and ability to tailor services to specific needs, leading to improved business growth and client satisfaction. Approximately 100% of reviews highlight Connext's reliability and commitment to building long-term partnerships.

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Reviews mention Patient

Connext has received positive feedback for their patient and people-focused approach. A client noted their 'entrepreneurial, patient' demeanor, which fostered effective communication and collaboration. The client appreciated Connext's commitment to understanding their needs and ensuring the right solutions were implemented. Overall, the sentiment reflects a strong alignment with client values and a steady, supportive partnership, although there was a suggestion for more proactive IT scenario planning.

IT Staff Augmentation for Payment Services Company

5.0 Nov 15, 2022

ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.

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1 of 1 HR Consulting reviews are 5 stars

Unknown avg. project cost

HR Consulting PROJECT HIGHLIGHT

Accounting for Real Estate Development Firm

5.0 — Connext was hired by a real estate development firm to provide payroll, back office administration, and more accounting services. The client is being billed every month for the project. Read more

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Denver, Colorado (1)

Honolulu, Hawaii (2)

Trevose, Pennsylvania (1)

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SureCall

4.8 11 reviews
Premier Verified

$5,000+

$50 - $99 / hr

250 - 999

Serves Serbia

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall is a comprehensive call center service provider offering solutions such as customer service, helpdesk support, and order management across various industries. From the reviews provided, 100% of clients emphasize their effective project management, responsiveness, and ability to deliver on time, while 84% specifically praise their flexibility and customized solutions. Clients appreciate SureCall's proactive approach and excellent communication, with no significant areas for improvement noted.

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5 of 7 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Advertising & Marketing Firm

5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more

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Canada (5)

United States (4)

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MarKam Solutions

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Serves Serbia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% Logistics & Supply Chain Consulting +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a professional outsourcing service provider specializing in customer service, operational efficiency, and sales optimization. Reviewers highlight their data-driven approach, adaptability, and in-depth industry knowledge. Notably, 100% of reviews mention their impressive project management and communication skills, leading to significant improvements in customer satisfaction and cost efficiency.

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Reviews mention Exceeds expectations

MarKam Solutions has consistently exceeded client expectations, particularly noted by the COO of AES Shipping, who praised their timely task completion and impressive results, including an 11% increase in sales and a customer satisfaction score of 85. The client highlighted the company's attention to detail and excellent communication, as well as their effective implementation of industry-leading strategies. Overall, the feedback reflects a strong sentiment of satisfaction and appreciation for MarKam Solutions' performance.

Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Honestly, as I write this our experience has exceeded our expectations. Every deliverable was met on a timely and professional manner. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.

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3 of 3 Sales Outsourcing reviews are 5 stars

3 new reviews for Sales Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Sales Outsourcing PROJECT HIGHLIGHT

Call Center Services for Logistics & Supply Chain Company

5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read more

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Bulgaria (1)

United States (2)

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Quantox Technology

5.0 5 reviews

$5,000+

$50 - $99 / hr

250 - 999

Beograd, Serbia

Services provided

40% IT Staff Augmentation

10% Call Center Services

10% Custom Software Development +4 services

10% HR Outsourcing

10% IT Managed Services

10% Mobile App Development

10% Web Development

Quantox Technology, a versatile software development company, offers services in web and mobile app development, as evidenced by their diverse client feedback. The reviews highlight their professionalism, technical expertise, and effective communication, with approximately 100% of clients expressing satisfaction with their service quality and project outcomes. Clients frequently commend their problem-solving abilities and flexibility in adapting to project needs.

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Reviews mention Open to feedback

Clients have consistently praised Quantox Technology for their open-mindedness and receptiveness to feedback. One client highlighted the team's ability to quickly grasp ideas and provide valuable suggestions for UI/UX improvements, emphasizing their proactive communication and collaboration. Overall, the sentiment reflects a strong appreciation for the company's willingness to adapt and enhance project outcomes based on client input, indicating a commitment to client satisfaction and continuous improvement.

iOS & Android Dev for App Company

5.0 Mar 31, 2020

Knowledgable and open-minded technical team. They grasped our idea very quickly, initiated great feedback regarding UI/UX improvements, shared valuable ideas on technical improvements and executed on expected level. Daily updated and seamless communication always at the top of the game.

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3 of 3 Mobile App Development reviews are 5 stars

Less than $10,000 avg. project cost

Mobile App Development PROJECT HIGHLIGHT

Android Dev for EEG App

5.0 — Quantox Technology (formerly Bstorm) created a prototype Android app that records brainwaves using EEG (electroencephalogram tests). The app relies on headphone sensors and music playlists Read more

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Malta (1)

Serbia (2)

United States (2)

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Rely Staff

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Novi Sad, Serbia

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Rely Staff is a call center established in 2021. The team focuses on Call Center Services and Back Office Outsourcing and is located in Novi Sad, Serbia.
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Featured

What are Featured Providers?
Sharkhelpers

4.8 6 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Serves Serbia

Services provided

15% HR Outsourcing

15% PEO/Employee Leasing

15% Recruiting +5 services

15% Staffing

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% IT Staff Augmentation

Sharkhelpers is a recruitment and HR services company that excels in providing tailored staffing solutions. The company receives overwhelmingly positive feedback, with 100% of reviewers noting their ability to deliver high-quality candidates that align with clients' needs. Clients frequently commend Sharkhelpers for their exceptional customer service, communication, and efficient project management. The company's dedication to employee well-being and community contributions is also highly praised.

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2 of 2 Staffing reviews are 5 stars

1 new review for Staffing in past 6 months

Less than $10,000 avg. project cost

Staffing PROJECT HIGHLIGHT

Recruitment Services for Asset-Based Transportation Company

5.0 — Sharkhelpers provided recruitment services for an asset-based transportation company. The team assisted the client in hiring remote sales and marketing team members to boost their client outreach. Read more

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Spain (1)

United States (3)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Easy to work with

Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service, Security & Risk Assessment for Fintech Co

5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more

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Singapore (7)

Spain (1)

United States (1)

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Unity Communications

4.9 46 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Serbia

Services provided

55% Back Office Outsourcing

35% Customer Service Outsourcing

10% Call Center Services

Unity Communications is a business process outsourcing company offering services like customer service, data management, and content writing. Reviews are predominantly positive, with approximately 88% highlighting timely delivery and responsiveness. Clients appreciate their communication and adaptability, though some suggest improvements in evaluation methods and decision-making speed.

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7 of 8 Back Office Outsourcing reviews are 5 stars

6 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Billing Services for Mental Health Services Company

5.0 — Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. Read more

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Canada (1)

Ireland (1)

United States (35)

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The Contact Service

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Beograd, Serbia

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Finance & Accounting Outsourcing (FAO) +2 services

10% Back Office Outsourcing

5% Content Marketing

Customer Service Outsourcing company The Contact Service was founded in 2014. The midsize team specializes in Customer Service Outsourcing and Call Center Services.
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AMC Global Solutions

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Beograd, Serbia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

AMC Global Solutions is a Beograd, Serbia-based call center company and Customer Service Outsourcing company. Founded in 2023, the team offers Call Center Services and Customer Service Outsourcing.
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Select VoiceCom

4.9 8 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Serbia

Services provided

35% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +2 services

15% Back Office Outsourcing

5% Business Continuity Management

Select VoiceCom is a customer service and sales support company specializing in providing tailored solutions for businesses. Across the reviews, 100% of clients praised their reliability and dedication, with 83% emphasizing their strong cultural fit and quality service. Clients noted a significant increase in sales and customer satisfaction, with a 25% boost in sales conversions and a 35% rise in customer satisfaction.

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1 of 1 Recruitment Process Outsourcing reviews are 5 stars

1 new review for Recruitment Process Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Recruitment Process Outsourcing PROJECT HIGHLIGHT

Customer Service Recruiting for Financial Services Co

5.0 — Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. Read more

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Australia (1)

United States (6)

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Remote Team Solutions

4.9 20 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Serbia

Services provided

25% Staffing

15% Back Office Outsourcing

15% Call Center Services +4 services

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% PEO/Employee Leasing

10% Recruiting

Remote Team Solutions is a recruitment and staffing agency specializing in providing tailored solutions to increase manpower and fill critical positions for various industries. With 100% positive feedback across reviews, clients commend their exceptional responsiveness, cultural fit, and ability to exceed expectations. Approximately 80% of reviewers highlight the company's commitment to understanding client needs and delivering above and beyond service.

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Reviews mention Personable

Clients have noted Remote Team Solutions' personable approach, highlighting their excellent communication and ability to understand specific needs. One client emphasized the team's responsiveness and willingness to ask questions, ensuring tasks align with expectations. The ability to personalize services for clients, as opposed to adopting a one-size-fits-all strategy, has been particularly praised, contributing to a positive overall sentiment regarding their interpersonal engagement.

Back Office Data Entry for Real Estate Company

4.5 Mar 16, 2020

Their team is punctual and asks questions when they don’t understand something. They go through all the stops to make sure it’s getting done the way you want it. They’ve been able to communicate and understand how I wanted things done for years.

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1 of 1 PEO/Employee Leasing reviews are 5 stars

Less than $10,000 avg. project cost

PEO/Employee Leasing PROJECT HIGHLIGHT

Outsourcing & Recruitment for HR Company

5.0 — An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. Read more

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Ireland (1)

Mexico (1)

New Zealand (1)

United States (15)

England (1)

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Trizma

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Beograd, Serbia

Services provided

60% Call Center Services

10% BI & Big Data Consulting & SI

10% Business Consulting +2 services

10% HR Consulting

10% IoT Development

Trizma is a call center service. In Beograd, Serbia, the agency was founded in 2002. Their services include Call Center Services and BI & big data consulting & SI.
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TMF Group

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Beograd, Serbia

Services provided

100% Back Office Outsourcing

TMF Group is a Back Office Outsourcing company. The Beograd, Serbia-based firm was founded in 1988. Their team focuses on Back Office Outsourcing.
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Let's Process IT

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Beograd, Serbia

Services provided

60% Customer Service Outsourcing

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Let's Process IT is a Customer Service Outsourcing company founded in 2021. Located in Beograd, Serbia, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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Call Center 8

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Beograd, Serbia

Services provided

50% Call Center Services

50% Sales Outsourcing

Call Center 8 is a small Beograd, Serbia-based call center and Sales Outsourcing company. The team specializes in Call Center Services and Sales Outsourcing.
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lalallalalala

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Beograd, Serbia

Services provided

27% Call Center Services

18% Back Office Outsourcing

15% Customer Service Outsourcing +8 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% Business Consulting

5% Corporate Training & Coaching

5% HR Outsourcing

2% Recruiting

2% Staffing

1% HR Consulting

Lalallalalala is a Beograd, Serbia-based call center. Founded in 2020, the team specializes in Call Center Services and Back Office Outsourcing.
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Nova Concept

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Novi Sad, Serbia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Email Marketing +2 services

5% Conversion Optimization

5% Direct Marketing

Nova Concept is a call center company. Founded in 2021, the company is located in Novi Sad, Serbia. Their team specializes in Call Center Services and Customer Service Outsourcing.
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Rhein Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Beograd, Serbia

Services provided

60% Back Office Outsourcing

20% Advertising

20% Social Media Marketing

Rhein Solutions is a Back Office Outsourcing company founded in 2015. The agency focuses on Back Office Outsourcing and Advertising.
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EURODESK

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Beograd, Serbia

Services provided

65% Call Center Services

20% Customer Service Outsourcing

15% IT Managed Services

EURODESK, an answering service company, was founded in 2011. The team offers Call Center Services and Customer Service Outsourcing and is located in Beograd, Serbia.
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Global Bond DOO

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Beograd, Serbia

Services provided

70% Call Center Services

10% Accounting

10% Business Consulting +1 service

10% HR Consulting

Global Bond DOO is a small call center in Beograd, Serbia. Their services include Call Center Services and Accounting.
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Proman Consulting

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Kragujevac, Serbia

Services provided

60% Sales Outsourcing

30% Social Media Marketing

10% Business Consulting

Founded in 2018, Proman Consulting is a Sales Outsourcing company. The team offers Sales Outsourcing and Social Media Marketing and is headquartered in Kragujevac, Serbia and Zürich, Switzerland.
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CIIB GmbH

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Beograd, Serbia

Services provided

35% Customer Service Outsourcing

35% Digital Strategy

30% Content Marketing

Established in 2019, CIIB GmbH is a Digital Strategy company. Their services include Digital Strategy and Customer Service Outsourcing.
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AMZ Freight

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Subotica, Serbia

Services provided

20% Freight forwarding

20% Fulfillment

20% Sales Outsourcing +2 services

20% Supply Chain Management

20% Warehousing & Distribution

AMZ Freight is a Freight forwarding company. The team focuses on Freight forwarding and Fulfillment and is headquartered in Subotica, Serbia.
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LC Consulting

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Beograd, Serbia

Services provided

20% Business Consulting

20% Corporate Training & Coaching

20% Market Research +2 services

20% Sales Outsourcing

20% Staffing

Market Research company LC Consulting offers Market Research and Business Consulting. They were established in 2022.
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Prime Trinity

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Vršac, Serbia

Services provided

20% Business Consulting

20% Digital Engineering

20% Document Digitization & Management +2 services

20% Environmental Consulting

20% UX/UI Design

UX agency Prime Trinity was founded in 2009. The team provides UX/UI Design and Business Consulting and is in Vršac, Serbia.
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Almi Remote Assistant Services

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Jagodina, Serbia

Services provided

50% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Almi Remote Assistant Services is a Back Office Outsourcing company in Jagodina, Serbia. Established in 2017, the team focuses on Back Office Outsourcing and Call Center Services.
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TrustVera

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beograd, Serbia

Services provided

10% Business Consulting

10% Conversion Optimization

10% Corporate Training & Coaching +7 services

10% Digital Strategy

10% Email Marketing

10% IT Strategy Consulting

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

TrustVera, a Market Research company, is in Beograd, Serbia. Established in 2022, the team focuses on Market Research and Marketing Strategy.
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Callosseum Call Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beograd, Serbia

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callosseum Call Centre is a call center company in Beograd, Serbia. They specialize in Call Center Services and Sales Outsourcing.
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ICM International Call Center Marketing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beograd, Serbia

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

ICM International Call Center Marketing is a call center service launched in 2014. The team specializes in Call Center Services and Sales Outsourcing and is located in Beograd, Serbia.
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Eximious.Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beograd, Serbia

Services provided

75% Customer Service Outsourcing

25% Call Center Services

Eximious.Support is a Customer Service Outsourcing company. The Beograd, Serbia-based firm was launched in 2017. Their services include Customer Service Outsourcing and Call Center Services.
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New Angles Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beograd, Serbia

Services provided

25% Event Management

25% HR Consulting

25% Market Research +1 service

25% Sales Outsourcing

New Angles Consulting is a Market Research company. Their team is based in Beograd, Serbia. The agency offers Market Research and Sales Outsourcing.
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Sourcing Serbia

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Beograd, Serbia

Services provided

70% Back Office Outsourcing

15% HR Consulting

15% Recruiting

Headquartered in Beograd, Serbia, Sourcing Serbia is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Recruiting and were established in 2017.
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Intelli Solutions S.A.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beograd, Serbia

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Custom Software Development

20% Customer Service Outsourcing

Intelli Solutions S.A. Is a custom software development company. The team provides Custom Software Development and Business Consulting, and the company is based in Athina, Greece and Nicosia,
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