- 12 of 15 Call Center Services reviews are 5 stars
- $200,000 – $999,999 avg. project cost
Call Center Services PROJECT HIGHLIGHT
You’re signed out
Sign in to get introduced to companies, access recommendations, and request quotes.
26 Companies
5 Leaders 15 Contenders
Sponsored
Featured
What are Featured Providers?
Services provided
Simply Contact is a proficient provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support Services, and multilingual Customer Care Services. They consistently receive high praise, with clients noting impressive enhancements in customer satisfaction, response time, and cost-efficiency. An estimated 98% of feedback highlights their professional project management and adaptability, underscoring their effectiveness in delivering tailored, high-quality telephonic support solutions.
Call Center Services PROJECT HIGHLIGHT
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
Was this helpful?
Was this helpful?
Look for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
Services provided
Valoris Center is a leading provider of comprehensive Contact Center Services, including Inbound and Outbound Call Center solutions. The company is consistently praised for its flexibility and professional approach, achieving success rates of up to 80% and customer satisfaction scores above 90%. Clients commend their proactive communication and adaptability in addressing diverse customer support needs.
Clients consistently highlight Valoris Center's extensive knowledge and experience as a key strength. One Customer Experience Manager noted their 'previous experience and knowledge' and praised the professional team's ability to customize solutions effectively. Additionally, the collaborative approach and real-time feedback during projects were appreciated, showcasing their expertise in handling customer satisfaction surveys and lead management services. Overall, the sentiment reflects a strong confidence in Valoris Center's capabilities.
Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
Was this helpful?
Call Center Services PROJECT HIGHLIGHT
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
Was this helpful?
Was this helpful?
Services provided
SupportYourApp is a professional Customer Support Services provider specializing in Contact Center Services and Telephonic Support, with a focus on inbound and outbound call handling across multiple languages. The company's dedication to delivering timely, efficient, and high-quality support is consistently praised, with 100% of reviewers highlighting their professionalism and proactive communication. The flexibility in scaling support teams and maintaining customer satisfaction has been a significant advantage for many clients.
The overall sentiment regarding SupportYourApp's knowledgeability is highly positive. Clients consistently commend the team's expertise, with one noting the 'high-level, personalized support' and another praising their 'strong technical skills.' The CEO highlighted that SupportYourApp agents not only cover Level 1 support but also handle Level 2 tech inquiries due to their knowledge. This proficiency has significantly contributed to improved customer satisfaction, as reflected in the positive feedback regarding timely and effective assistance.
Polite, responsive and knowledgeable L1 support is a huge plus for our company. Users feel (and are!) taken care of in a timely manner, and respond very positively to that high level of customer care. The involvement of agents is simply outstanding. Our goal was to cover L1 support, but thanks to the strong technical skills of the agents SupportYourApp assigns to our project, L2 tech support is largely covered as well.
Was this helpful?
Call Center Services PROJECT HIGHLIGHT
4.0 — SupportYourApp provides customer support services for a public transportation company. The team monitors customer requests 24/7, handling support cases for the client's products and the companies Read more
Was this helpful?
Was this helpful?
Services provided
GDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.
Build a Project Brief in minutes
Answer a few guided questions so we can collect your project requirements. Then, you’ll receive a custom project brief you can send to multiple service providers for quotes.
Start a ProjectServices provided
morph is a versatile provider of Contact Center Services, specializing in Customer Support and Call Handling. Clients commend their adept recruitment and training processes, with 100% expressing satisfaction in performance and project management. Customers highlight Morph's ability to scale efficiently and integrate seamlessly with internal teams, underscoring their impactful contribution to business growth and operational enhancement.
Clients have expressed high satisfaction with Morph's project organization, highlighting their responsibility regarding deadlines and timely deliveries. One client noted that Morph often completed tasks ahead of schedule, allowing additional review time. The structured approach not only facilitated a smooth workflow but also resulted in a significant increase in website traffic and improved lead quality. Overall, the sentiment reflects confidence in Morph's ability to manage projects effectively.
They are very responsible when it comes to deadlines. Sometimes, they even finish the job prior to the deadline, which is great, so we can have more time to review everything.
Was this helpful?
Call Center Services PROJECT HIGHLIGHT
5.0 — Morph provides call center services for a moving company. Initially, the team only handled the company’s sales department. Now, they’re also working for the firm’s logistics and customer care Read more
Was this helpful?
Was this helpful?
Services provided
Silver Bell Group is a digital marketing and creative consulting firm, highly regarded for its effective lead generation services. Clients praise their punctuality and strong work ethic, leading to successful client conversions. Review feedback is overwhelmingly positive, with no areas for improvement mentioned.
Services provided
Fyxer Industries Ltd is a comprehensive service provider excelling in customer support, back-office processing, and digital marketing. They have received overwhelmingly positive feedback, with 100% of reviewers highlighting their dedication to client satisfaction and effective communication. Their ability to tailor services to clients' unique needs and deliver measurable outcomes, such as increased customer satisfaction and sales, is consistently praised.
Services provided
Quantox Technology, a versatile software development company, offers services in web and mobile app development, as evidenced by their diverse client feedback. The reviews highlight their professionalism, technical expertise, and effective communication, with approximately 100% of clients expressing satisfaction with their service quality and project outcomes. Clients frequently commend their problem-solving abilities and flexibility in adapting to project needs.
Quantox Technology has received high praise for their knowledgeable team, as evidenced by multiple client testimonials. One client noted their 'great deal of knowledge and business acumen' that helped identify blind spots in their business model. Another client commended the 'knowledgeable and open-minded technical team' for quickly grasping project requirements and providing valuable feedback on UI/UX improvements. Overall, the sentiment reflects strong confidence in their expertise and advisory capabilities.
We have had an excellent working relationship with Bstorm. They are knowledgeable and are great advisors without being patronizing. They have a great deal of knowledge and business acumen and have helped us to see blind spots so we could improve our offering and the business model.
Knowledgable and open-minded technical team. They grasped our idea very quickly, initiated great feedback regarding UI/UX improvements, shared valuable ideas on technical improvements and executed on expected level.
Was this helpful?
Was this helpful?
Services provided
Trizma is a call center service. In Beograd, Serbia, the agency was founded in 2002. Their services include Call Center Services and BI & big data consulting & SI.
Read moreServices provided
Global Bond DOO is a small call center in Beograd, Serbia. Their services include Call Center Services and Accounting.
Read moreServices provided
Founded in 2018, Proman Consulting is a Sales Outsourcing company. The team offers Sales Outsourcing and Social Media Marketing and is headquartered in Kragujevac, Serbia and Zürich, Switzerland.
Read moreServices provided
Rely Staff is a call center established in 2021. The team focuses on Call Center Services and Back Office Outsourcing and is located in Novi Sad, Serbia.
Read moreServices provided
AMC Global Solutions is a Beograd, Serbia-based call center company and Customer Service Outsourcing company. Founded in 2023, the team offers Call Center Services and Customer Service Outsourcing.
Read moreServices provided
Customer Service Outsourcing company The Contact Service was founded in 2014. The midsize team specializes in Customer Service Outsourcing and Call Center Services.
Read moreServices provided
EURODESK, an answering service company, was founded in 2011. The team offers Call Center Services and Customer Service Outsourcing and is located in Beograd, Serbia.
Read moreServices provided
Call Center 8 is a small Beograd, Serbia-based call center and Sales Outsourcing company. The team specializes in Call Center Services and Sales Outsourcing.
Read moreServices provided
Nova Concept is a call center company. Founded in 2021, the company is located in Novi Sad, Serbia. Their team specializes in Call Center Services and Customer Service Outsourcing.
Read moreServices provided
Lalallalalala is a Beograd, Serbia-based call center. Founded in 2020, the team specializes in Call Center Services and Back Office Outsourcing.
Read moreServices provided
AMZ Freight is a Freight forwarding company. The team focuses on Freight forwarding and Fulfillment and is headquartered in Subotica, Serbia.
Read moreServices provided
Market Research company LC Consulting offers Market Research and Business Consulting. They were established in 2022.
Read moreServices provided
TrustVera, a Market Research company, is in Beograd, Serbia. Established in 2022, the team focuses on Market Research and Marketing Strategy.
Read moreServices provided
New Angles Consulting is a Market Research company. Their team is based in Beograd, Serbia. The agency offers Market Research and Sales Outsourcing.
Read moreServices provided
ICM International Call Center Marketing is a call center service launched in 2014. The team specializes in Call Center Services and Sales Outsourcing and is located in Beograd, Serbia.
Read moreServices provided
Callosseum Call Centre is a call center company in Beograd, Serbia. They specialize in Call Center Services and Sales Outsourcing.
Read moreServices provided
Almi Remote Assistant Services is a Back Office Outsourcing company in Jagodina, Serbia. Established in 2017, the team focuses on Back Office Outsourcing and Call Center Services.
Read moreServices provided
Eximious.Support is a Customer Service Outsourcing company. The Beograd, Serbia-based firm was launched in 2017. Their services include Customer Service Outsourcing and Call Center Services.
Read moreServices provided
Intelli Solutions S.A. Is a custom software development company. The team provides Custom Software Development and Business Consulting, and the company is based in Athina, Greece and Nicosia,
Read moreRollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Ability to deliver
Service focus
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
The right agency, no guesswork. Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.
Get Started