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Top Call Center Services & Voice Services in Belgrade

Ratings Updated: June 29, 2026
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21 Companies

Country: Serbia
City: Belgrade

List of the Top Belgrade Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Belgrade, Serbia

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 13 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    • Czech
    View all languages
    View Profile Visit Website
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    SupportYourApp Logotype

    SupportYourApp

    4.8 86 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Belgrade, Serbia

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a comprehensive Customer Support Services provider, offering Inbound Call Center and Outbound Call Center solutions. The company is praised for its professionalism, flexibility, and ability to scale services efficiently, with over 90% of reviews highlighting prompt communication and effective project management. Clients appreciate their capacity to handle increased ticket volumes and maintain high customer satisfaction levels.

    See all 86 projects
    7 of 10 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 10 times in the past 6 months

    In the last six months, client feedback for SupportYourApp has been mixed. Positive reviews highlight their responsiveness, flexibility, and ability to scale support effectively, as noted by Lopay and Fourth Estate, who praised improved efficiency and recruitment quality. However, concerns were raised by a lifestyle apparel brand regarding accountability and service quality, emphasizing a lack of ownership that increased internal workload. Overall, while many clients appreciate their adaptability and project management, there are significant areas for improvement in service execution.
    Read 11 Recent Reviews
    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    Industry Experience

    SupportYourApp has demonstrated expertise across various industries including Financial Services, Media, Energy, Retail, Information Technology, and more. Feedback highlights their strengths in customer support scalability, adaptability, and responsiveness. Clients appreciate their structured project management and seamless integration into existing workflows. Positive sentiment is noted in Financial Services and Information Technology, while Retail feedback suggests some room for improvement. Overall, they are a strong fit for businesses needing reliable support across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive SupportYourApp as providing solid value for money, often highlighting their competitive pricing. For instance, one client noted, 'their pricing fit our budget and they offered good value for the cost.' However, some reviews indicate mixed experiences, with a few clients mentioning inefficiencies that led to increased workloads. Overall, the sentiment reflects a favorable view of their cost-effectiveness, particularly in comparison to in-house solutions, with many clients appreciating the balance between quality service and affordability.
    Read All Reviews
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Belgrade, Serbia

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Belgrade, Serbia

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 13 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    • Czech
    View all languages
    View Profile Visit Website
  • SupportYourApp Logotype

    4.8 86 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Beograd, Serbia

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a comprehensive Customer Support Services provider, offering Inbound Call Center and Outbound Call Center solutions. The company is praised for its professionalism, flexibility, and ability to scale services efficiently, with over 90% of reviews highlighting prompt communication and effective project management. Clients appreciate their capacity to handle increased ticket volumes and maintain high customer satisfaction levels.

    See all 86 projects
    7 of 10 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 10 times in the past 6 months

    In the last six months, client feedback for SupportYourApp has been mixed. Positive reviews highlight their responsiveness, flexibility, and ability to scale support effectively, as noted by Lopay and Fourth Estate, who praised improved efficiency and recruitment quality. However, concerns were raised by a lifestyle apparel brand regarding accountability and service quality, emphasizing a lack of ownership that increased internal workload. Overall, while many clients appreciate their adaptability and project management, there are significant areas for improvement in service execution.
    Read 11 Recent Reviews
    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    Industry Experience

    SupportYourApp has demonstrated expertise across various industries including Financial Services, Media, Energy, Retail, Information Technology, and more. Feedback highlights their strengths in customer support scalability, adaptability, and responsiveness. Clients appreciate their structured project management and seamless integration into existing workflows. Positive sentiment is noted in Financial Services and Information Technology, while Retail feedback suggests some room for improvement. Overall, they are a strong fit for businesses needing reliable support across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive SupportYourApp as providing solid value for money, often highlighting their competitive pricing. For instance, one client noted, 'their pricing fit our budget and they offered good value for the cost.' However, some reviews indicate mixed experiences, with a few clients mentioning inefficiencies that led to increased workloads. Overall, the sentiment reflects a favorable view of their cost-effectiveness, particularly in comparison to in-house solutions, with many clients appreciating the balance between quality service and affordability.
    Read All Reviews
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  • Global Bond DOO Logotype

    Not yet reviewed

    Verified
    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    80% Call Center Services
    10% Business Consulting
    5% Accounting +1 service
    5% HR Consulting

    Launched in 2016, Global Bond DOO is an answering service company. The agency offers Call Center Services and Business Consulting, and is midsize.

    Read more
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  • Silver Bell Group Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Beograd, Serbia

    Services provided

    20% Call Center Services
    20% Sales Outsourcing
    10% Customer Service Outsourcing +10 services
    5% Back Office Outsourcing
    5% Content Marketing
    5% Finance & Accounting Outsourcing (FAO)
    5% Graphic Design
    5% HR Consulting
    5% Mobile App Development
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Design
    5% Web Development

    Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.

    See all 5 projects

    Reviews mention Reliable

    Clients consistently praise Silver Bell Group for their reliability, noting that deliverables were provided within reasonable timeframes and with clear communication. One client highlighted the company's responsiveness as a strong point, emphasizing quick replies to requests regarding contract management and salary benchmarks. Additionally, the proactive support and flexibility under pressure were commended, although minor improvements in document timelines were suggested. Overall, the sentiment reflects a high level of trust and satisfaction with Silver Bell Group's reliability.
    • HR Services for Business Dev Company
      5.0 Jul 28, 2025

      Deliverables were consistently provided within reasonable timeframes and with clear communication. The responsiveness has been a strong point of SBG. Across multiple threads, their project managers responded quickly to requests for contract expiration overviews, salary benchmarks, and document signing.

      Read Full Review
    Read All Reviews

    Industry Experience

    Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Financial services Business services Other Industry

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Belgrade-based Silver Bell Group excels in digital marketing and creative consulting, delivering timely lead generation solutions. Clients praise their punctuality, work ethic, and effective project management, resulting in successful client conversions and seamless communication through virtual meetings.
    Read Local Reviews
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  • GDC Services Logotype

    4.8 2 reviews
    $25,000+
    $25 - $49 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    10% Call Center Services
    20% Cloud Consulting & SI
    20% Customer Service Outsourcing +4 services
    15% Application Management & Support
    15% IT Managed Services
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    GDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.

    See all 2 projects

    Industry Experience

    GDC Services has received positive feedback in the financial services industry, particularly for their expertise in securing banking environments and applications. Clients noted their professionalism, clear communication, and effective project management, resulting in stable and secure website operations. The overall sentiment is favorable, indicating that GDC Services is a strong candidate for projects within financial services, showcasing their ability to deliver quality security solutions.

    Read All Reviews

    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have consistently noted GDC Services' competitive pricing as a significant factor in their decision to engage the company. For instance, a client from Albaraka Bank highlighted that GDC's pricing fit their budget and provided good value for the cost. Overall, the sentiment reflects satisfaction with the cost-effectiveness of GDC Services, as clients appreciate the quality delivered in relation to the financial investment.
    Read All Reviews

    More responsive than most other service providers

    GDC Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Beograd, Serbia

    7Dj Bulevar Milutina Milankovića
    Beograd, Serbia 11070

    76 - 100

    +381 11 6558 540

    Beograd, Serbia

    13 Kondina
    Beograd, Serbia 11000

    76 - 100

    +381 11 6558 540

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  • morph Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Morph is a versatile Contact Center Services provider specializing in Customer Support and Call Handling. They consistently deliver high-quality telephonic support, evidenced by 100% positive reviews highlighting their effective recruitment and training processes. Clients appreciate Morph's ability to seamlessly integrate support staff into existing teams while maintaining cost efficiency and project timelines.

    See all 10 projects

    Reviews mention Flexible

    The feedback regarding Morph highlights a strong sentiment of flexibility, with clients noting their ability to accommodate business needs effectively. One client emphasized that Morph 'delivered on time and accommodated business needs showing flexibility and understanding.' This adaptability, combined with a great culture fit and alignment of values, has left clients impressed and satisfied with the overall service provided.
    • Custom Software Development for Preschool SaaS Company
      5.0 Dec 21, 2023

      Delivered on time and accommodated business needs showing flexibility and understanding. We were impressed by their mentality, way of working, and staff engagement.

      Read Full Review
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    2 of 2 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outsourcing & Call Center Services for Moving Company

    5.0 — Morph provides call center services for a moving company. Initially, the team only handled the company’s sales department. Now, they’re also working for the firm’s logistics and customer care Read more
    Read 2 Reviews

    Beograd, Serbia

    Žorža Klemansoa 19
    Beograd, Serbia 11000

    76 - 100

    +14246664366

    See All Locations (2)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Belgrade-based clients praise Morph for their expertise in custom website development, focusing on responsive, user-friendly designs for environmental organizations. They delivered a visually appealing WordPress site that increased traffic and engagement, with excellent communication and ongoing support from their dedicated team.
    Read Local Reviews
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  • Quantox Technology Logotype

    5.0 5 reviews
    $5,000+
    $50 - $99 / hr
    250 - 999
    Beograd, Serbia

    Services provided

    10% Call Center Services
    40% IT Staff Augmentation
    10% Custom Software Development +4 services
    10% HR Outsourcing
    10% IT Managed Services
    10% Mobile App Development
    10% Web Development

    Quantox Technology, a versatile software development company, offers services in web and mobile app development, as evidenced by their diverse client feedback. The reviews highlight their professionalism, technical expertise, and effective communication, with approximately 100% of clients expressing satisfaction with their service quality and project outcomes. Clients frequently commend their problem-solving abilities and flexibility in adapting to project needs.

    See all 5 projects

    Industry Experience

    Bstorm has demonstrated strong capabilities in the Advertising & Marketing, Media, and Medical Research industries. Clients praise their professionalism, effective communication, and technical expertise, particularly in mobile application development and project management. The overall sentiment is positive, with notable strengths in delivering high-quality solutions under tight deadlines and adapting to client needs. Organizations in need of innovative digital solutions in these sectors would benefit from their experience and collaborative approach.

    Read All Reviews

    Select Industry to see insights

    Healthcare Media Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Bstorm as offering good value for money, with feedback highlighting fair pricing for quality work. One client noted they felt they 'paid a fair price' for a successful project, while another emphasized Bstorm's commitment to 'excellent work backed by fantastic customer service.' Overall, the sentiment reflects satisfaction with the cost relative to the outcomes achieved, leading to ongoing partnerships and repeat engagements.
    Read All Reviews

    View projects from:

    Serbia (2) United States (2) Malta (1)
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  • Trizma Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Beograd, Serbia

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    10% BI & Big Data Consulting & SI +4 services
    10% Business Consulting
    10% HR Consulting
    10% IT Managed Services
    10% Sales Outsourcing

    Trizma, a call center service, specializes in Call Center Services and Back Office Outsourcing. The firm is headquartered in Beograd, Serbia.

    Read more
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  • AMC Global Solutions Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    Beograd, Serbia

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    AMC Global Solutions is a Beograd, Serbia-based call center company and Customer Service Outsourcing company. Founded in 2023, the team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • The Contact Service Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    30% Call Center Services
    40% Customer Service Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +2 services
    10% Back Office Outsourcing
    5% Content Marketing

    Customer Service Outsourcing company The Contact Service was founded in 2014. The midsize team specializes in Customer Service Outsourcing and Call Center Services.

    Read more
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  • EURODESK Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    65% Call Center Services
    20% Customer Service Outsourcing
    15% IT Managed Services

    EURODESK, an answering service company, was founded in 2011. The team offers Call Center Services and Customer Service Outsourcing and is located in Beograd, Serbia.

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  • lalallalalala Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    27% Call Center Services
    18% Back Office Outsourcing
    15% Customer Service Outsourcing +8 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Managed Services
    5% Business Consulting
    5% Corporate Training & Coaching
    5% HR Outsourcing
    2% Recruiting
    2% Staffing
    1% HR Consulting

    Lalallalalala is a Beograd, Serbia-based call center. Founded in 2020, the team specializes in Call Center Services and Back Office Outsourcing.

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  • LC Consulting Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Beograd, Serbia

    Services provided

    20% Business Consulting
    20% Corporate Training & Coaching
    20% Market Research +2 services
    20% Sales Outsourcing
    20% Staffing

    Market Research company LC Consulting offers Market Research and Business Consulting. They were established in 2022.

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    Beograd, Serbia

    Trg Nikole Pasica 7
    Beograd, Serbia 11000

    6 - 9

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  • TrustVera Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Beograd, Serbia

    Services provided

    10% Business Consulting
    10% Conversion Optimization
    10% Corporate Training & Coaching +7 services
    10% Digital Strategy
    10% Email Marketing
    10% IT Strategy Consulting
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Social Media Marketing

    TrustVera, a Market Research company, is in Beograd, Serbia. Established in 2022, the team focuses on Market Research and Marketing Strategy.

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  • Intelli Solutions S.A. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Beograd, Serbia

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +2 services
    20% Custom Software Development
    20% Customer Service Outsourcing

    Intelli Solutions S.A. Is a custom software development company. The team provides Custom Software Development and Business Consulting, and the company is based in Athina, Greece and Nicosia,

    Read more

    Beograd, Serbia

    Pancevacki Put 38 P.C.
    Beograd, Serbia 11000

    16 - 20

    +381 113319317

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  • New Angles Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Beograd, Serbia

    Services provided

    25% Event Management
    25% HR Consulting
    25% Market Research +1 service
    25% Sales Outsourcing

    New Angles Consulting is a Market Research company. Their team is based in Beograd, Serbia. The agency offers Market Research and Sales Outsourcing.

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  • ProChatSync Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    Freelancer
    Novi Banovci, Serbia

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Search Engine Optimization

    ProChatSync is a Novi Banovci, Serbia-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.

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  • Fyxer Industries Ltd Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Пожаревац, Serbia

    Services provided

    50% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Sales Outsourcing +1 service
    10% Social Media Marketing

    Fyxer Industries Ltd is a service-oriented company specializing in customer support, back-office processing, digital marketing, and after-sales support. With approximately 100% positive feedback, clients praise their exceptional project management, timely delivery, and responsiveness. Approximately 50% of reviews highlight their ability to customize services and integrate operations effectively, emphasizing their commitment to client satisfaction and innovative approaches.

    See all 2 projects

    Reviews mention Easy to work with

    Clients consistently highlight Fyxer Industries Ltd as easy to work with, emphasizing their proactive approach and effective communication. One client noted, 'They are easy to work with and get things done,' while another praised their ability to manage recruitment and training seamlessly. Overall, the sentiment reflects a high level of satisfaction with their collaborative nature and dedication to meeting client needs.
    • Customer Service Outsourcing for Software Company
      5.0 Aug 11, 2025

      They handle all recruitment and training as well as customer agent scheduling. They are easy to work with and get things done. They actively help with recruiting additional team members when needed. They are also very proactive.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Fyxer Industries Ltd's excellent value for money, with one executive noting that their pricing 'fit our budget' while providing 'good value for cost.' Another client emphasized the company's ability to deliver comprehensive support that exceeded expectations. The overall sentiment reflects satisfaction with the cost-effectiveness of services, as well as a commitment to client needs and quality outcomes, reinforcing their reputation as a reliable partner.
    Read All Reviews

    View projects from:

    Canada (1) Serbia (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Belgrade-based clients praise Fyxer Industries for their comprehensive services, including digital marketing, customer support, and back-office solutions. They deliver timely, tailored solutions with exceptional responsiveness, ensuring high customer satisfaction and measurable growth in online presence and client retention.
    Read Local Reviews
    View Profile
  • Rely Staff Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Novi Sad, Serbia

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Rely Staff is a call center established in 2021. The team focuses on Call Center Services and Back Office Outsourcing and is located in Novi Sad, Serbia.

    Read more
    View Profile
  • Nova Concept Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9
    Novi Sad, Serbia

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Email Marketing +2 services
    5% Conversion Optimization
    5% Direct Marketing

    Nova Concept is a call center company. Founded in 2021, the company is located in Novi Sad, Serbia. Their team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • ICM International Call Center Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Beograd, Serbia

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    ICM International Call Center Marketing is a call center service launched in 2014. The team specializes in Call Center Services and Sales Outsourcing and is located in Beograd, Serbia.

    Read more
    View Profile
  • Callosseum Call Centre Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Beograd, Serbia

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing

    Callosseum Call Centre is a call center company in Beograd, Serbia. They specialize in Call Center Services and Sales Outsourcing.

    Read more
    View Profile

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Silver Bell Group
3 GDC Services
4 morph
5 Quantox Technology

List of the Top 5 Belgrade Call Center Companies & Voice Services

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Beograd, Serbia

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  2. Silver Bell Group Logotype

    Silver Bell Group

    Undisclosed
    Undisclosed
    250 - 999
    Beograd, Serbia

    Ability to deliver

    26.9/40.0
    17.6/20 Reviews
    2.8/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  3. GDC Services Logotype

    GDC Services

    $25,000+
    $25 - $49 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    33.6/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  4. morph Logotype

    morph

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    30.6/40.0
    17/20 Reviews
    9.6/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  5. Quantox Technology Logotype

    Quantox Technology

    $5,000+
    $50 - $99 / hr
    250 - 999
    Beograd, Serbia

    Ability to deliver

    21.9/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  6. Global Bond DOO Logotype

    Global Bond DOO

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    6.2/40.0
    0/20 Reviews
    1.2/10 Clients & Experience
    5/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  7. Trizma Logotype

    Trizma

    $1,000+
    $25 - $49 / hr
    250 - 999
    Beograd, Serbia

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    30% Call Center Services
    10% Sales Outsourcing
    60% Other
    View Profile Visit Website
  8. AMC Global Solutions Logotype

    AMC Global Solutions

    $5,000+
    < $25 / hr
    10 - 49
    Beograd, Serbia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  9. The Contact Service Logotype

    The Contact Service

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    1.2/10 Clients & Experience
    4/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  10. EURODESK Logotype

    EURODESK

    $1,000+
    $25 - $49 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    65% Call Center Services
    35% Other
    View Profile Visit Website
  11. lalallalalala Logotype

    lalallalalala

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    27% Call Center Services
    73% Other
    View Profile Visit Website
  12. LC Consulting Logotype

    LC Consulting

    $5,000+
    $25 - $49 / hr
    10 - 49
    Beograd, Serbia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  13. TrustVera Logotype

    TrustVera

    Undisclosed
    Undisclosed
    2 - 9
    Beograd, Serbia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  14. Intelli Solutions S.A. Logotype

    Intelli Solutions S.A.

    Undisclosed
    Undisclosed
    50 - 249
    Beograd, Serbia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  15. New Angles Consulting Logotype

    New Angles Consulting

    Undisclosed
    Undisclosed
    2 - 9
    Beograd, Serbia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  16. ProChatSync Logotype

    ProChatSync

    $10,000+
    $50 - $99 / hr
    Freelancer
    Novi Banovci, Serbia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    45% Call Center Services
    55% Other
    View Profile Visit Website
  17. Fyxer Industries Ltd Logotype

    Fyxer Industries Ltd

    $1,000+
    < $25 / hr
    50 - 249
    Пожаревац, Serbia

    Ability to deliver

    23.2/40.0
    17/20 Reviews
    2.2/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  18. Rely Staff Logotype

    Rely Staff

    $1,000+
    < $25 / hr
    10 - 49
    Novi Sad, Serbia

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    30% Call Center Services
    10% Sales Outsourcing
    60% Other
    View Profile Visit Website
  19. Nova Concept Logotype

    Nova Concept

    Undisclosed
    < $25 / hr
    2 - 9
    Novi Sad, Serbia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Call Center Services
    60% Other
    View Profile Visit Website
  20. ICM International Call Center Marketing Logotype

    ICM International Call Center Marketing

    Undisclosed
    Undisclosed
    50 - 249
    Beograd, Serbia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    10% Sales Outsourcing
    10% Other
    View Profile Visit Website

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How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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