Top BPO Companies in Wroclaw

Ratings Updated: December 26, 2025

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Wroclaw, Poland

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Wroclaw, Poland

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Great project management
Clients consistently praised TECHSPEED INC for their exceptional project management skills. One client highlighted their 'tight feedback loop' and proactive communication, noting they became an extension of the client's team. Another client commended their responsiveness and ability to adapt quickly, stating they anticipated issues before they arose. Overall, the sentiment reflects a high level of satisfaction with their organized approach and commitment to quality, leading to timely and effective project delivery.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.
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United States (14) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Wroclaw, Poland

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.

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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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Inter Prompt Global ( IP Global)

Not yet reviewed

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Verified

Undisclosed

$25 - $49 / hr

50 - 249

Wrocław, Poland

Services provided

30% IT Managed Services

15% IT Staff Augmentation

15% IT Strategy Consulting +5 services

15% Other IT Consulting and SI

10% Recruiting

5% Back Office Outsourcing

5% Call Center Services

5% Staffing

Founded in 2016, Inter Prompt Global ( IP Global) is an IT managed services company. The team offers IT managed services and IT strategy consulting.
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Wrocław, Poland

16 plac Powstańców Śląskich
Wrocław, Poland 53-314
10 - 15

547873478

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CCIG Group

4.9 19 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

CCIG Group is a customer service and call center provider known for its high-quality, comprehensive service solutions across various industries. The company consistently receives positive feedback, with projects achieving targets such as a 95% quality rating for E.ON Polska and a 9.1/10 customer satisfaction score. Clients frequently praise their professionalism, adaptability, and operational efficiency, with approximately 100% of reviews highlighting their flexibility and commitment to quality.

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Reviews mention Great project management
The sentiment regarding CCIG Group's project management is overwhelmingly positive. Clients consistently praised their ability to deliver projects on time, adapt to changing needs, and maintain clear communication. For instance, one client highlighted their responsiveness and proactive approach, stating, 'They consistently delivered all project milestones on time and demonstrated exceptional responsiveness to our evolving needs.' Another noted, 'CCIG demonstrated excellent project management... with daily operational alignment and rapid issue resolution.' Overall, their project management is viewed as a key strength.

Customer Service Support for Real Estate Agency

5.0 Aug 21, 2025

CCIG Group demonstrated strong project management skills from the very beginning of the cooperation. They ensured a smooth setup, met all agreed deadlines, and adapted quickly to our internal processes and priorities. Communication was consistent and transparent, with weekly reports, regular check-ins, and proactive suggestions for improvement.
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Call Center & Customer Service Outsourcing for Automotive Company

5.0 Sep 7, 2025

I am very satisfied with CCIG's project management approach throughout our partnership. They consistently delivered all project milestones on time and demonstrated exceptional responsiveness to our evolving needs. Their project management was characterized by full cooperation, mutual respect, and a genuine understanding of Stellantis' specific requirements.
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Back Office Outsourcing for Renewable Energy Company

5.0 Oct 29, 2025

CCIG demonstrated excellent project management, with dedicated teams from both sides ensuring daily operational alignment, continuous supervision, and rapid issue resolution. Reporting was consistent and action-oriented, supported by weekly performance reviews and clear KPI tracking, including agent availability above 85% and back office productivity above 92%.
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14 of 15 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, CCIG Group has received overwhelmingly positive feedback from clients across various sectors. Clients praised their professionalism, responsiveness, and ability to deliver high-quality services on time. For example, New Balance noted a 91% answer rate and exceptional project management, while E.ON Polska highlighted a 95% quality rating. Clients consistently appreciated the team's flexibility and proactive approach to meeting evolving business needs, with no significant areas for improvement identified.
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Industry Experience

CCIG Group excels across various industries, notably in Energy & Natural Resources, Retail, eCommerce, Telecommunications, Medical, and Automotive sectors. Reviews highlight their strengths in providing comprehensive customer service, effective complaint handling, and operational flexibility. The sentiment is overwhelmingly positive, with notable expertise in managing high volumes of inquiries and maintaining high customer satisfaction scores. Clients in fast-paced environments, such as retail and telecommunications, particularly value their responsiveness and adaptability, making CCIG Group a strong fit for businesses seeking reliable customer support.
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eCommerce Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Medical Retail Energy & natural resources Beauty & Cosmetics

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Wrocław, Poland

32 Rzeźnicza
Wrocław, Poland 50-130
251 - 300

+48 71 722 72 00

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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Wroclaw, Poland

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Wroclaw, Poland

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Wroclaw, Poland

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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Casbeg

4.9 34 reviews

$1,000+

$50 - $99 / hr

10 - 49

Wrocław, Poland

Services provided

30% Business Consulting

25% Sales Outsourcing

10% CRM Consulting and SI +5 services

10% Ecommerce Marketing

10% Marketing Strategy

5% AI Consulting

5% Corporate Training & Coaching

5% Pay Per Click

Casbeg is a business consulting firm primarily focused on enhancing sales, marketing, and operational processes for their clients. The reviews highlight an impressive 100% positive feedback on their ability to improve lead generation, sales conversions, and revenue. Clients frequently commend Casbeg's deep understanding of business challenges and their effective communication, with over 60% of reviews specifically mentioning their ability to provide tailored solutions and strategic guidance.

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1 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight Casbeg's effective consulting services, particularly in enhancing business processes and communication strategies. Clients such as Antigro Designer noted significant revenue growth and timely project delivery, praising the consultant's commitment and real-life experience. Talkersi.pl emphasized the transformation of their sales and marketing processes, achieving improved conversion rates and lead generation. Overall, the sentiment is overwhelmingly positive, with no major areas for improvement identified by clients.
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Industry Experience

Casbeg has demonstrated significant expertise across diverse industries, including technology, marketing, and education. Clients reported notable improvements in sales processes, lead generation, and marketing efficiency, particularly in B2B contexts. The overall sentiment is highly positive, highlighting their commitment to delivering tailored solutions and expert guidance. Casbeg's strengths lie in their ability to streamline operations and enhance profitability, making them a suitable partner for businesses seeking growth in dynamic and competitive environments.
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IT Services Advertising & marketing Business services Engineering Software Other Industry Human Resources Information technology Automotive Other industries Education

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
Clients consistently highlight Casbeg's competitive pricing and excellent value for money. One CEO noted, 'Pricing fit our budget,' while another emphasized the substantial growth achieved, stating, 'We are now almost twice the size compared to the starting point of our cooperation.' Overall, clients express high satisfaction with the cost-effectiveness of the services provided, often mentioning the tangible improvements in sales and marketing processes as a direct result of their investment in Casbeg's consulting.
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Wrocław, Poland

Powstańców Śląskich 5
Wrocław, Poland 54-235
10 - 15

+48 533 613 543

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Synebo

4.8 22 reviews

$1,000+

$50 - $99 / hr

50 - 249

Wrocław, Poland

Services provided

20% CRM Consulting and SI

20% Custom Software Development

10% Cloud Consulting & SI +9 services

10% IT Managed Services

5% Application Management & Support

5% Application Testing

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% E-Commerce Development

5% Enterprise App Modernization

5% Other Application Development

5% Web Development

Synebo is a Salesforce-focused development company specializing in creating and managing Salesforce applications and solutions. With overwhelmingly positive feedback, approximately 90% of reviewers praised their professionalism, technical expertise, and commitment to budget-friendly solutions. Clients consistently highlighted Synebo's impressive responsiveness and ability to deliver projects on time, with 85% noting their strong communication skills and alignment with client needs.

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Industry Experience

Synebo demonstrates strong expertise across various industries, notably in Information Technology, Automotive, Consulting, Software, and eCommerce. Reviews highlight their ability to deliver successful Salesforce implementations, custom app development, and ongoing support. Clients commend their responsiveness and project management skills, indicating a strong cultural fit and value for cost. Overall sentiment is positive, with particular strengths in technical proficiency, adaptability, and effective communication, making them a suitable choice for businesses in need of Salesforce solutions.
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Consulting Software eCommerce IT Services Real estate Other Industry Consumer Products Automotive Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (4) $50,000 to $199,999 (4)

What Clients Have Said
Overall, clients consistently noted that Synebo offers good value for money, with many reviews highlighting that their pricing fits within budget constraints. Specific feedback emphasized their responsiveness and quality of work, with one client stating, "good value for cost," and another mentioning they "always deliver on the promise." Clients appreciated the balance of cost and quality, indicating that Synebo's services meet or exceed expectations relative to their pricing.
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More responsive than most other service providers

Synebo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Wrocław, Poland

Hubska, 52/14
Wrocław, Poland 50-502
10 - 15

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KODA

5.0 8 reviews

Undisclosed

Undisclosed

10 - 49

Wrocław, Poland

Services provided

34% AI Development

33% Call Center Services

33% Generative AI

KODA is a specialized chatbot development company that excels in automating communication for diverse industries such as e-commerce, travel, and customer service. Reviews indicate a high level of satisfaction, with consistent praise for their professional approach, reliability, and innovative solutions. Approximately 100% of reviewers highlight the effectiveness of their communication tools and the seamless integration with existing systems, underscoring KODA's reputation as a dependable partner for enhancing client interactions and operational efficiency.

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Industry Experience

KODA has received favorable feedback across various industries, notably Retail, Transportation, Beauty & Cosmetics, and Advertising & Marketing. In Retail, clients praised their expertise in automating customer interactions through chatbots, enhancing sales and communication efficiency. Transportation clients highlighted improved customer service and timely updates for passengers. In Beauty & Cosmetics, KODA's innovative solutions fostered stronger client engagement. Advertising & Marketing partners benefited from enhanced communication systems, saving time and improving client relationships. Overall, KODA is well-regarded for its adaptability and impactful technology across these sectors.
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Retail Transportation Beauty & Cosmetics Advertising & marketing Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
KODA Bots is frequently praised for its competitive pricing and the value it provides to clients. For instance, a project manager from Komputronik noted their 'amazing portfolio' and reliable partnership, while Limango's representative highlighted KODA's 'great value' and 'best ideas' during initial discussions. Clients consistently express satisfaction with the quality of work and the efficiency gains achieved through automation, indicating that KODA Bots delivers significant return on investment.
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Warsaw, Poland (2) Wroclaw, Poland (2) Poznan, Poland (1) Szczecin, Poland (1)

Wrocław, Poland

Gen. Władysława Sikorskiego 26
Wrocław, Poland 53-659
10 - 15

+48 666 615 313

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Chapters Agency

5.0 8 reviews

$1,000+

< $25 / hr

2 - 9

Wrocław, Poland

Services provided

70% Email Marketing

30% Sales Outsourcing

Chapters Agency is a B2B lead generation and outbound campaign specialist known for its strategic approach to client needs. Across reviews, 100% praised their project management and timely delivery, while 86% highlighted their expertise in lead generation. Clients noted a personalized approach and strong communication as standout qualities, though a few suggested more detailed reporting.

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Reviews mention Transparent
The overall sentiment regarding transparency at Chapters Agency is highly positive. Clients appreciated their proactive communication and commitment to sharing insights, which fostered a collaborative atmosphere. One client noted, 'They made us feel like an extension of our own team rather than just an external vendor.' However, there was a suggestion for improvement in data reporting depth to enhance visibility into performance metrics. Overall, their transparent approach contributed significantly to client satisfaction.

SMM, Lead Generation & Email Marketing for Graphic Design Co

5.0 Sep 2, 2025

We also found their transparency and communication impressive. They were proactive in sharing insights, suggesting tweaks to improve performance, and making us feel like they were an extension of our own team rather than just an external vendor. Overall, our experience with Chapters Agency was very positive, but one area for improvement could be around data reporting depth.
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Industry Experience

Chapters Agency has demonstrated strong expertise in Software, Advertising & Marketing, IT Services, and Media. Clients praised their effectiveness in lead generation and campaign management, yielding significant ROI, particularly in B2B sectors like software and digital marketing. The agency excels in personalized outreach, strategic consulting, and maintaining high deliverability rates. Overall sentiment is highly positive, indicating strong alignment with the needs of organizations across these industries, making them a suitable partner for projects requiring targeted lead generation and effective communication strategies.
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Software Advertising & marketing IT Services Information technology Media

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United States (3) Germany (1) India (1) Vietnam (1) England (1)

Wrocław, Poland

Bzowa
Wrocław, Poland 51
2 - 5

+48 720 839 235

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Leadhunt.ai

4.7 8 reviews

$5,000+

Undisclosed

10 - 49

Wrocław, Poland

Services provided

25% Business Consulting

25% Demand Generation Marketing

25% Sales Outsourcing +1 service

25% Social Media Marketing

Growth Effekt is a lead generation and sales optimization company offering services such as data analysis, outreach strategy development, and lead management. With 100% positive feedback, clients commend their timely delivery, enthusiasm, and client-oriented approach. Notably, 57% of reviewers highlighted their strong alignment with company values as a reason for selection.

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Reviews mention High-quality work
Growth Effekt has received high praise for delivering high-quality work, with clients highlighting their impressive ability to drive productivity and achieve unmatched conversion rates. One CEO noted a significant increase in productivity due to their tailored tech and strategic workshops, while a Managing Partner commended their precise identification of target audiences and effective campaign management. Overall, the sentiment reflects strong satisfaction with Growth Effekt's services and their alignment with client goals.

Demand Generation Marketing for Consultancy Firm

5.0 Jun 19, 2024

Through their cloud-based campaign dashboards and CRM system, we worked together to determine the ideal audience and message for each of our growth campaigns using their real-time tracking and reporting tools and best-practice action plans designed to give clear outcomes and exact market insights.
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Leadhunt.ai is very responsive
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View projects from:

Germany (4) Canada (1) Netherlands (1) Ukraine (1) England (1)

Wrocław, Poland

Laciarska 31
Wrocław, Poland 50-146
10 - 15

+48 796965572

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Featured

What are Featured Providers?
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Wroclaw, Poland

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

See all 7 projects
Reviews mention High-quality work
Clients consistently praise Connext for delivering high-quality work, noting their effective recruitment processes and commitment to understanding client needs. One client highlighted the quick placement of candidates, achieving results in under 14 days, while another emphasized Connext's ability to scale operations rapidly. Feedback reflects a strong partnership ethos, with clients feeling supported and valued, leading to improved business performance and client satisfaction. Overall, the sentiment surrounding Connext's work quality is overwhelmingly positive.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong overall sentiment, with clients praising their effective call center and accounting services. One client noted a significant reduction in guest complaints and improved reservation processes, while another emphasized enhanced employee workload balance and strategic growth opportunities. Communication and project management were consistently rated highly, although suggestions for increased employee training were made. Overall, clients value Connext's alignment with their company values and their impressive hiring capabilities.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Ahmedabad, India

Swastik Cross Road
Ahmedabad, India 380009
2 - 5

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Wroclaw, Poland

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

Sofia, Bulgaria

Campus X
Sofia, Bulgaria 1729
50 - 75

+359876122130

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

București, Romania

George Constantinescu 2-4 street, GlobalWorth Campus A, 6th floor, Office nr. 607, POB 020339, District 2
București, Romania 023998
More than 5k

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OpsTalent

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Wrocław, Poland

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Custom Software Development +7 services

10% IT Staff Augmentation

5% Application Management & Support

5% Application Testing

5% Back Office Outsourcing

5% DevOps Managed Services

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

Located in Wrocław, Poland, OpsTalent is a midsize telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Wrocław, Poland

Ul. Ślężna 132
Wrocław, Poland 53-111
251 - 300

+48 516 441 336

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DSecure.me

5.0 5 reviews

$1,000+

$50 - $99 / hr

2 - 9

Wrocław, Poland

Services provided

10% AI Consulting

10% Application Management & Support

10% Application Testing +7 services

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Cybersecurity

10% Logo

10% Mobile App Development

10% Recruitment Process Outsourcing

10% Web Development

DSecure.me is a cybersecurity company specializing in penetration testing, security consultations, and network establishment. Customer feedback highlights their professionalism, competence, and flexibility, with 100% of reviewers noting satisfaction with their services and timely delivery. Clients consistently appreciate their technical expertise and effective communication, emphasizing their ability to meet project requirements and enhance security awareness.

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Industry Experience

DSecure.me has demonstrated expertise across various industries, notably Business Services, Consumer Products & Services, Education, Chemicals & Biotechnology, and IT Services. Clients praised their professionalism, flexible communication, and thorough penetration testing capabilities, highlighting their ability to identify vulnerabilities and provide actionable insights. Overall, the sentiment is highly positive, particularly in sectors requiring robust cybersecurity measures, making DSecure.me a suitable choice for organizations in these fields.
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Business services Consumer products & services Education Chemicals & Biotechnology IT Services

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently highlight DSecure.me's competitive pricing and strong value for money. For instance, one client noted that the 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that DSecure.me's services were 'performed as agreed,' indicating satisfaction with the financial aspects of the engagement. Overall, the feedback reflects a positive sentiment regarding the company's affordability relative to the quality of services provided.
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Poland (4) Sweden (1)

Wrocław, Poland

ul. Na Grobli 12 bud. L3 pok. 021
Wrocław, Poland 50-421
2 - 5

+48 71 707 27 96

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Featured

What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Wroclaw, Poland

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Personable
Clients consistently describe Big Outsource as highly personable, with VAs demonstrating attentiveness and a genuine understanding of brand voice. One CEO noted their VA swiftly captured their tone, making communication feel authentic and aligned with their brand. Similarly, a Senior Manager highlighted the personalized approach in matching them with a VA experienced in ecommerce, enhancing the overall client experience. Overall sentiment reflects strong appreciation for the company's ability to foster meaningful connections and deliver tailored support.

Customer Service Outsourcing for Beauty Brand

5.0 Jun 14, 2025

I appreciated that they didn’t just assign someone randomly. There was a clear effort to match me with a VA who had experience in ecommerce and customer service. It felt personalized. Also, her English skills and tone were a perfect fit for my brand voice.
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VA & Back Office Outsourcing for FinTech Co

5.0 Jul 29, 2025

I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Wroclaw, Poland

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

See all 22 projects
Reviews mention Knowledgeable
Clients have consistently praised Remote Team Solutions for their knowledgeable approach to recruitment. One client noted, "we trust their work because they’re responsive and knowledgeable," highlighting the team's expertise in understanding specific role requirements. Their ability to find the perfect candidate after thorough screening further demonstrates their proficiency. Overall, the sentiment reflects strong confidence in their knowledge and effectiveness in delivering tailored solutions.

Recruitment Solutions for Real Estate Company

5.0 Oct 18, 2021

I worked with many recruiters in the past and I got frustrated when I didn’t like the first couple of candidates that came through. However, with Remote Team Solutions, it’s different — we trust their work because they’re responsive and knowledgeable.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions highlight strong client satisfaction, particularly regarding their project management and trustworthiness. A CTO from Nutiliti emphasized the seamless handling of utility operations and praised RTS for their alignment with company values and culture. Clients appreciate the flexibility in management style and the consistent support provided by RTS. Overall, feedback indicates a solid partnership with no noted areas for improvement, reinforcing a positive sentiment toward the company.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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Torreón, Mexico

Calle Paseo de las Luciérnagas #1177
Torreón, Mexico 27250
251 - 300

800-449-0189

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CCIG Med

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Wrocław, Poland

Services provided

40% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Sales Outsourcing

5% Email Marketing

5% SMS Marketing

CCIG Med is a telephone answering service. The team is based in Wrocław, Poland, and their services include Call Center Services and Customer Service Outsourcing.
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Wrocław, Poland

Rzeźnicza
Wrocław, Poland 50-120
10 - 15

+48 507 321 900

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Text, Inc.

Not yet reviewed

$250,000+

$300+ / hr

250 - 999

Wrocław, Poland

Services provided

25% Customer Service Outsourcing

25% Ecommerce Marketing

25% IT Strategy Consulting +2 services

15% AI Development

10% AI Consulting

Headquartered in Wrocław, Poland and Boston, Massachusetts, Text, Inc. Is an IT strategy consulting company. They offer IT strategy consulting and Customer Service Outsourcing.
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Wrocław, Poland

47 Zwycięska
Wrocław, Poland 53-033
10 - 15

+48 22 104 63 92

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Call Center Dynamic Sales

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wrocław, Poland

Services provided

63% Customer Service Outsourcing

24% Call Center Services

13% Sales Outsourcing

Call Center Dynamic Sales is a Customer Service Outsourcing company. They are located in Wrocław, Poland. Their team provides Customer Service Outsourcing and Call Center Services.
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Wrocław, Poland

Kiełbaśnicza 28, 50-109
Wrocław, Poland 50-109
10 - 15

+48.71.735.99.00

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Hexaware Technologies

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Navi Mumbai, India

Services provided

10% Cloud Consulting & SI

10% IT Managed Services

10% IT Strategy Consulting +14 services

5% AI Consulting

5% AI Development

5% Application Management & Support

5% Application Testing

5% Back Office Outsourcing

5% CRM Consulting and SI

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% Digital Strategy

5% ERP Consulting and SI

5% Enterprise App Modernization

5% Finance & Accounting Outsourcing (FAO)

5% Generative AI

Hexaware Technologies is a large IT strategy consulting company. Established in 1990, the team focuses on IT strategy consulting and cloud consulting & SI.
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Wrocław, Poland

Unit B12, ul. Sucha 2, 52-443 Wrocław, Poland
Wrocław, Poland 50-086
10 - 15

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BMS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wrocław, Poland

Services provided

40% Custom Software Development

20% Back Office Outsourcing

20% Fractional CFO Services +1 service

20% IT Strategy Consulting

Launched in 1998, BMS is a software development company. The midsize team specializes in Custom Software Development and IT strategy consulting.
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Wrocław, Poland

Korfantego 15
Wrocław, Poland 53-021
6 - 9

+48 22 824 14 25

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Contract Administration Sp. z o.o.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wrocław, Poland

Services provided

55% HR Outsourcing

30% Accounting

10% Back Office Outsourcing +1 service

5% HR Consulting

Founded in 1990, Contract Administration Sp. Z o.o. Is a HR Outsourcing company. The team provides HR Outsourcing and Accounting.
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Wrocław, Poland

142A Strzegomska
Wrocław, Poland 54-429
10 - 15

+48 71 733 1300

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Brandfull.pl

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Wrocław, Poland

Services provided

20% Advertising

20% Branding

20% Marketing Strategy +2 services

20% Sales Outsourcing

20% Social Media Marketing

Brandfull.pl is an Advertising company. Established in 2021, the team provides Advertising and Branding. The agency is located in Opole, Poland and Wrocław, Poland.
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Wrocław, Poland

Wrocław
Wrocław, Poland 51
2 - 5

519189231

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Profitcrew Ltd

Not yet reviewed

$50,000+

$50 - $99 / hr

10 - 49

Wrocław, Poland

Services provided

30% Pay Per Click

20% Content Marketing

20% Conversion Optimization +4 services

10% Customer Service Outsourcing

10% Translation

5% Business Consulting

5% Graphic Design

Profitcrew Ltd is a PPC company. The Nuneaton, England-based team specializes in Pay Per Click and Content Marketing.
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Wrocław, Poland

Tadeusza Kościuszki 13/1B
Wrocław, Poland 50-438
21 - 30

0048537013732

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RSA Devs

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Wrocław, Poland

Services provided

60% HR Consulting

30% IT Staff Augmentation

5% Customer Service Outsourcing +1 service

5% Sales Outsourcing

RSA Devs is a HR Consulting company. Founded in 2022, their team provides HR Consulting and IT staff augmentation.
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Wrocław, Poland

Reymonta
Wrocław, Poland 51
6 - 9

+48514088872

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IdeaPlace

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wrocław, Poland

Services provided

60% Commercial Brokerage Services

30% Commercial Development

10% Call Center Services

IdeaPlace, a small Commercial Brokerage Services company, is located in Wrocław, Poland. The team specializes in Commercial Brokerage Services and Commercial Development.
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Wrocław, Poland

plac Solny 15
Wrocław, Poland 50-438
2 - 5

+48 880 600 717

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Compan-IT

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jelenia Góra, Poland

Services provided

25% BI & Big Data Consulting & SI

25% IT Managed Services

25% Other IT Consulting and SI +1 service

25% Sales Outsourcing

Big data company Compan-IT is in Jelenia Góra, Poland. Launched in 2015, the team provides BI & big data consulting & SI and IT managed services.
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Jelenia Góra, Poland

13A Wojewódzka
Jelenia Góra, Poland 58-560
16 - 20

+48756432113

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SDR IT

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jelenia Góra, Poland

Services provided

100% Document Digitization & Management

SDR IT is a Document Digitization & Management company. Their small team is in Jelenia Góra, Poland and provides Document Digitization & Management. The agency was founded in 2020.
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Jelenia Góra, Poland

Wolności 133
Jelenia Góra, Poland 58-500
6 - 9

+48 75 62 99 011

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Poland Consulting Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Jelenia Góra, Poland

Services provided

40% Business Consulting

20% Market Research

20% Recruiting +1 service

20% Sales Outsourcing

Poland Consulting Services is a Business Consulting company. They were established in 2004 and specialize in Business Consulting and Market Research.
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Jelenia Góra, Poland

Pl. Ratuszowy 19/6 58-500
Jelenia Góra, Poland 58-500
2 - 5

+48.756.474.008

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Top BPO Companies in Wroclaw

List of the Top Wroclaw BPO Services

Reviews mention Unique expertise

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Reviews mention Great project management

Lead Gen & Market Research for SaaS Business Mgmt. Provider

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Reviewed 3 times in the past 6 months

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Reviews mention Great project management

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HelpSquad is very responsive

Reviews mention Personable

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Select VoiceCom is very responsive

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Synebo is very responsive

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Leadhunt.ai is very responsive

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Reviewed 2 times in the past 6 months

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