Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT services company offering software development, DevOps support, customer service, and technical support. They demonstrate strong project management, communication, and flexibility, receiving overwhelmingly positive feedback for their technical know-how and team integration. Approximately 90% of reviewers commend their value for cost and alignment with company values, while some suggest potential improvements in communication and developer retention.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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UndisclosedUndisclosed1,000 - 9,999New York, NY
Services provided
Teneo is a Business Consulting company. They are located in New York, New York and San Francisco, California and have large team. Their services include Business Consulting and Cybersecurity.
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UndisclosedUndisclosed2 - 9Queen Creek, AZ
Services provided
Crucial Web Hosting, a cloud consulting & SI and web development company, is headquartered in Queen Creek, Arizona. Founded in 2006, the team focuses on cloud consulting & SI and Web Development.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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UndisclosedUndisclosed10 - 49Tucker, GA
Services provided
Launched in 2013, SQLOPS is a CRM consulting and SI and IT managed services company. In Tucker, Georgia, the team specializes in CRM consulting and SI and IT managed services.
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UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
Small Digital Strategy company Silicon Valley Product Group, is in San Francisco, California. Their services include Digital Strategy and IT strategy consulting.
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$5,000+$50 - $99 / hr10 - 49New York, NY
Services provided
122 is a data analytics company established in 2013. Located in New York, New York, the team focuses on BI & big data consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Cali, Colombia
Services provided
INNERSOFT is a Business Consulting company. They are in Cali, Colombia and have small team. Their services include Business Consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
DARLINGTON GROUP LLC is an IT strategy consulting company. They were founded in 2010, and their services include IT strategy consulting and Mobile App Development.
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Featured
What are Featured Providers?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 34 projectsDreamix is a technology consulting company specializing in software development, UX/UI design, and cloud infrastructure, with expertise across various industries. They are highly praised for their project management, communication, and ability to integrate seamlessly into teams. Reviews highlight their impressive cultural fit and technical competence, with over 90% of clients expressing satisfaction with their work quality and responsiveness.
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
IDENTIAN ® is a Cybersecurity company. They are in Bogotá, Colombia and have small team of experts. Their services include Cybersecurity.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
Small Mobile & App Marketing company Expertos y Soluciones IT SAS, is based in Bogotá, Colombia. Their services include Mobile & App Marketing and cloud consulting & SI.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
Building Teams That Deliver 99brightminds is an IT services and software outsourcing company based in Amman, Jordan, with additional capabilities in Egypt and Palestine (West Bank). We help
Read more$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 96 projectsPeeklogic, LLC is a Salesforce development and consulting firm specializing in CRM implementation, customization, and integration. They receive overwhelmingly positive feedback, with approximately 100% of reviewers highlighting their strong project management, responsiveness, and ability to adapt Salesforce solutions to client needs. Clients also frequently commend Peeklogic, LLC for their clear communication and efficient delivery of projects.
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UndisclosedUndisclosed2 - 9Oxon Hill, MD
Services provided
Founded in 1986, T. Curtis & Company, P.C. Is a small IT strategy consulting company. Their services include IT strategy consulting and Accounting.
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UndisclosedUndisclosed10 - 49Cali, Colombia
Services provided
Cloud consulting & SI and Business Consulting company Hyssoft was founded in 2002. Based in Cali, Colombia, the team specializes in cloud consulting & SI and Business Consulting.
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UndisclosedUndisclosed50 - 249Baltimore, MD
Services provided
Premier Management Corporation is a Financial Advising & Planning company launched in 2004. The midsize team provides Financial Advising & Planning and Cybersecurity.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
Launched in 2006, Donia + Associates LLC, a midsize IT strategy consulting company, is based in Brooklyn, New York. Their team provides IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
IT strategy consulting company ACQUISITION LIFECYCLES INC. Was founded in 2000. The team offers IT strategy consulting and Business Consulting and is in Washington, District of Columbia.
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UndisclosedUndisclosed50 - 249Medellín, Colombia
Services provided
Globo Studio de Colombia S.A.S is an IT strategy consulting and software development firm. In Medellín, Colombia, the team provides IT strategy consulting and Custom Software Development.
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UndisclosedUndisclosed2 - 9Gaithersburg, MD
Services provided
Tarrisson Consulting Inc, an Accounting company, was established in 2013. Headquartered in Gaithersburg, Maryland, the team provides Accounting and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Bowie, MD
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Accounting & Computer Solutions Inc, an IT strategy consulting company, is in Bowie, Maryland. They focus on IT strategy consulting and Custom Software Development and were established in 1999.
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UndisclosedUndisclosed2 - 9Herndon, VA
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Index Systems Inc. Is a small Herndon, Virginia-based ERP consulting and SI and IT managed services company. The team offers ERP consulting and SI and IT managed services.
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UndisclosedUndisclosed2 - 9Sarasota, FL
Services provided
Opturo Inc. Is a small big data company located in Sarasota, Florida. The team offers BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed2 - 9Claremont, CA
Services provided
In Claremont, California, ITS Consulting Incorporated is a CRM consulting and SI company. The team focuses on CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
Financial Advising & Planning company Lodestar Consulting, Inc. Was founded in 1997. The small team focuses on Financial Advising & Planning and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
THREADSTONE Consulting LLC is an ERP consulting and SI company. They offer ERP consulting and SI and Business Consulting and were established in 2021.
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UndisclosedUndisclosed10 - 49Corpus Christi, TX
Services provided
Founded in 2016, RANDLES AND ASSOCIATES, LLC is a Cybersecurity company. The team provides Cybersecurity and Staffing and is based in Corpus Christi, Texas.
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UndisclosedUndisclosed50 - 249Vienna, VA
Services provided
Futrend Technology, Inc., an IT strategy consulting and Financial Advising & Planning company, was launched in 2000. The team provides IT strategy consulting and Financial Advising & Planning.
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UndisclosedUndisclosed10 - 49Shanghai, China
Services provided
Launched in 2007, Shanghai YIYE TECHNOLOGY is a small Shanghai, China-based Market Research company. Their team offers Market Research and Email Marketing.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
International System Strategies, Inc. Is a small custom software development firm. They offer Custom Software Development and cloud consulting & SI and were established in 1988.
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UndisclosedUndisclosed10 - 49San Antonio, TX
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BIF Technologies Corporation, a cloud consulting & SI and website development firm, was launched in 1999. They offers cloud consulting & SI and Web Development.
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UndisclosedUndisclosedFreelancerEdgewater, MD
Services provided
Mission Driven Ventures, LLC is a small IT strategy consulting company founded in 2020. Their services include IT strategy consulting and Financial Advising & Planning.
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UndisclosedUndisclosed10 - 49Vienna, VA
Services provided
Established in 2014, Woodgrove Solutions is a Business Consulting company. Their team focuses on Business Consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Columbia, MD
Services provided
Teja Group, Inc. Is an IT strategy consulting company. They are located in Columbia, Maryland and have small team. Their team specializes in IT strategy consulting and Custom Software Development.
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UndisclosedUndisclosed2 - 9Sheung Wan, Hong Kong
Services provided
Founded in 2013, FastLane CPA Limited is an Accounting company. The team specializes in Accounting and HR Consulting and is located in Sheung Wan, Hong Kong.
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UndisclosedUndisclosed2 - 9Smyrna, GA
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Web design company and cloud consulting & SI company Alethia Consulting Corporation is located in Smyrna, Georgia. Their services include Web Design and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Alexandria, VA
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Beacon Federal Solutions, LLC is a small Accounting company based in Alexandria, Virginia. The team focuses on Accounting and Cybersecurity.
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UndisclosedUndisclosed10 - 49Bowie, MD
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Encompass IT Security Solutions, Inc. , a Cybersecurity and application development firm, was founded in 2014. They focuses on Cybersecurity and Mobile App Development.
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UndisclosedUndisclosed2 - 9Millersville, MD
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J29 Inc. Is a big data company. The small Millersville, Maryland-based team specializes in BI & big data consulting & SI and IT managed services. The firm was launched in 2017.
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UndisclosedUndisclosed50 - 249
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Cybersecurity and IT staff augmentation company Dynamic Systems Technology, Inc. Is headquartered in Fairfax, Virginia. Founded in 2001, the team offers Cybersecurity and IT staff augmentation.
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UndisclosedUndisclosed10 - 49Charlotte, NC
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Located in Charlotte, North Carolina, Lavoie CPA PLLC is a cloud consulting & SI and Accounting company. The team offers cloud consulting & SI and Accounting.
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UndisclosedUndisclosed10 - 49Shanghai, China
Services provided
Davyin Internet Solutions Co., Ltd. Is a Shanghai, China-based web development firm. The team focuses on Web Development and Mobile App Development.
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UndisclosedUndisclosed10 - 49Beijing, China
Services provided
Light 2 Cloud Co., Ltd., a cloud consulting & SI company, is in Beijing, China. Established in 2016, the team provides cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Kowloon, Hong Kong
Services provided
Document On Ready Ltd. Is a web design agency headquartered in Kowloon, Hong Kong. They provide Web Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49Coconut Creek, FL
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DW Consultants Inc is a Cybersecurity company. Founded in 1996, the firm specializes in Cybersecurity and Accounting.
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UndisclosedUndisclosed250 - 999Honolulu, HI
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Cayuse Holdings is an Accounting company. The company is headquartered in Honolulu, Hawaii. Their team offers Accounting and Business Consulting.
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UndisclosedUndisclosed2 - 9Reston, VA
Services provided
Cybermedia Technologies, Inc., an IT strategy consulting company, is located in Reston, Virginia. Launched in 1996, the team offers IT strategy consulting.
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UndisclosedUndisclosed2 - 9Rapid City, SD
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Small IT managed services company Personal Group Incorporated, is located in Rapid City, South Dakota and Pierre, South Dakota. The team offers IT managed services and IT staff augmentation.
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UndisclosedUndisclosed2 - 9Upper Marlboro, MD
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DSI Corporation is a small Accounting company established in 2016. Their team offers Accounting and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Nottingham, MD
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Natural Light Security Solutions is a Cybersecurity company. They are headquartered in Nottingham, Maryland and have small team. They offer Cybersecurity and Staffing.
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UndisclosedUndisclosed2 - 9Stafford, VA
Services provided
Project Management and Consulting, LLC is a cloud consulting & SI company. Their small team of employees is located in Stafford, Virginia. Their team offers cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Waldorf, MD
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MDC, LLC is a Financial Advising & Planning company. The firm is based in Waldorf, Maryland. Their services include Financial Advising & Planning and Business Consulting.
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UndisclosedUndisclosed2 - 9Chantilly, VA
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DANE LLC is a data analytics company. In Chantilly, Virginia, the company was founded in 2001. Their services include BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed10 - 49Houston, TX
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Logical Innovations, Inc. Is an IT strategy consulting company established in 2006. The small team focuses on IT strategy consulting and Custom Software Development.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.4/40.016.8/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.8/40.016.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.9/40.017.2/20 Reviews9.6/10 Clients & Experience9.1/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
How to Create a Budget for BI & Analytics Services [With Template]
Use our custom template for your business intelligence and analytics needs.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.