Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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UndisclosedUndisclosed10 - 49Skopje, North Macedonia
Services provided
Avicenna4IT, a software development firm, is in Skopje, North Macedonia. They offer Custom Software Development and Finance & Accounting Outsourcing (FAO) and were launched in 2015.
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UndisclosedUndisclosed50 - 249Skopje, North Macedonia
Services provided
Launched in 2010, Polar Cape is a midsize Accounting company. Their team focuses on Accounting and IT strategy consulting.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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UndisclosedUndisclosed50 - 249Skopje, North Macedonia
Services provided
Software development firm Infinite Solutions was established in 1999. Based in Skopje, North Macedonia, the team offers Custom Software Development and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
In München, Germany, Creative Networks Application Development is a small software development firm. Their services include Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Brasilia, Brazil
Services provided
Andre Luiz Web is a small Brasilia, Brazil-based ERP consulting and SI company. The team focuses on ERP consulting and SI and IT managed services.
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UndisclosedUndisclosed10 - 49Ohrid, North Macedonia
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Jongis is an Ohrid, North Macedonia-based software development company. They focus on Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed50 - 249München, Germany
Services provided
IT2media is an IT strategy consulting company. Established in 2003, the agency is located in München, Germany. Their services include IT strategy consulting.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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UndisclosedUndisclosed50 - 249Murrieta, CA
Services provided
MPS International, a Cybersecurity company, is in Murrieta, California. They focus on Cybersecurity.
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UndisclosedUndisclosed10 - 49
Services provided
HARDCAR is a Cybersecurity and Trucking company. They are based in Dessert Hot Springs, California, and their services include Cybersecurity and Trucking.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
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UndisclosedUndisclosed10 - 49Troy, MI
Services provided
Precision Risk Management Group is a Cybersecurity company. Launched in 2006, the company is headquartered in Troy, Michigan. Their team provides Cybersecurity.
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UndisclosedUndisclosed10 - 49Denver, CO
Services provided
Cybersecurity company Helix Cannabis Security was established in 2012. The agency specializes in Cybersecurity, and is small.
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UndisclosedUndisclosed2 - 9Parker, CO
Services provided
Cannabis Security Experts, a Cybersecurity company, is headquartered in Parker, Colorado. They focus on Cybersecurity.
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UndisclosedUndisclosed2 - 9
Services provided
TetraPoint, LLC. Is a Cybersecurity company. Based in Portland, Maine, their small team focuses on Cybersecurity. The agency was launched in 2014.
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UndisclosedUndisclosed10 - 49San Diego, CA
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Omni Security Services is a Cybersecurity company. They are in San Diego, California and have small team. Their team provides Cybersecurity.
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UndisclosedUndisclosed2 - 9Manchester, England
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Madisons is an Accounting company. They are in Manchester, England, and their services include Accounting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49München, Germany
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EBH is an IT strategy consulting company. Their small team is in München, Germany. Their team provides IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed10 - 49Salford, England
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Jack Ross Chartered Accountants is an Accounting company launched in 1948. Their services include Accounting and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249East Lansing, MI
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Web design company Courtland Consulting was founded in 1990. In East Lansing, Michigan, the team offers Web Design and IT strategy consulting.
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UndisclosedUndisclosed10 - 49
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HackingMexico is a Cybersecurity company. Their small team is headquartered in Mexico City, Mexico. Their services include Cybersecurity.
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UndisclosedUndisclosed2 - 9
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Redhacking, a Cybersecurity company, is headquartered in Barcelona, Spain. They provide Cybersecurity.
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UndisclosedUndisclosed10 - 49
Services provided
ZeroRisk, a small Cybersecurity company, is in Cali, Colombia. The team focuses on Cybersecurity.
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UndisclosedUndisclosed10 - 49
Services provided
Crawfords Accountants LLP is an Accounting company. They are in and have small team. Their team focuses on Accounting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Torino, Italy
Services provided
Valuetech is a software development company. Headquartered in Torino, Italy, the firm was launched in 2010. Their team provides Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Skopie, North Macedonia
Services provided
Launched in 2010, Salience Consulting is a Finance & Accounting Outsourcing (FAO) company. Their services include Finance & Accounting Outsourcing (FAO) and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Portland, OR
Services provided
Cannabis Security, Inc., a small Cybersecurity company, is based in Portland, Oregon. The team specializes in Cybersecurity.
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UndisclosedUndisclosed2 - 9
Services provided
Stronghold Protection Group LLC is a small Cybersecurity and Trucking company headquartered in Oklahoma City, Oklahoma. The team provides Cybersecurity and Trucking.
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UndisclosedUndisclosed2 - 9
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Cerberus Protective Services is a small Manteca, California-based Cybersecurity company. The team offers Cybersecurity.
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UndisclosedUndisclosed2 - 9Oakland, CA
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Core Training Solutions is a small Oakland, California-based Cybersecurity and Trucking company. The team provides Cybersecurity and Trucking.
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UndisclosedUndisclosed2 - 9Calgary, Canada
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Founded in 2012, Authorized Security is a Cybersecurity company. The company offers Cybersecurity, and is small.
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UndisclosedUndisclosed50 - 249Camden, NJ
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HudsonCyber, a midsize Cybersecurity company, is based in Camden, New Jersey. The team specializes in Cybersecurity.
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UndisclosedUndisclosed10 - 49Weston, FL
Services provided
3Metas, a custom software development company, was established in 2009. Headquartered in Weston, Florida, the team offers Custom Software Development and Digital Strategy.
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UndisclosedUndisclosed2 - 9Anchorage, AK
Services provided
Launched in 2014, The Tatitlek Corporation is an IT strategy consulting company. The team specializes in IT strategy consulting and is based in Anchorage, Alaska.
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UndisclosedUndisclosedFreelancer
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Web design agency Forxon was established in 2008. The team offers Web Design and Web Development.
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UndisclosedUndisclosed250 - 999Ventura, CA
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VSolvit, a custom software development firm, was established in 2006. The agency provides Custom Software Development and Cybersecurity, and is midsize.
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UndisclosedUndisclosed10 - 49
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Ethical Hacking is a Cybersecurity company located in Panama City, Panama. They specialize in Cybersecurity and were established in 2001.
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UndisclosedUndisclosed2 - 9Brasília, Brazil
Services provided
Based in Brasília, Brazil, Qualidade.Co is a custom software development firm. They provide Custom Software Development and Web Design.
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UndisclosedUndisclosed10,000+Chattanooga, TN
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Launched in 1976, CGI is a custom software development company. The large team focuses on Custom Software Development and Blockchain.
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UndisclosedUndisclosed10 - 49München, Germany
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Telum BITS, an IT strategy consulting company, focus on IT strategy consulting and Custom Software Development. They were launched in 2000.
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UndisclosedUndisclosed50 - 249München, Germany
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Midsize social media marketing company Arrow ECS Deutschland, is located in München, Germany. Their services include Social Media Marketing and Advertising.
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UndisclosedUndisclosed2 - 9Brasilia, Brazil
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Launched in 2007, GuinaWeb - Ateliê Design is a graphic design agency. The firm offers Graphic Design and Web Development.
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UndisclosedUndisclosed2 - 9
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Small Business Consulting company NABLA, is based in Genova, Italy. Their services include Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Asunción, Paraguay
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Enterprise Solutions is a small software development firm. Founded in 2013, the team specializes in Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Wilmette, IL
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IT strategy consulting company Precise Solutions is in Wilmette, Illinois. They specialize in IT strategy consulting and Staffing.
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UndisclosedUndisclosed10 - 49Chișinău, Moldova
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Business Consulting Institute, a Corporate Training & Coaching company, was established in 2000. They specializes in Corporate Training & Coaching and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed1,000 - 9,999Chișinău, Moldova
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Moore RO-MD is an Accounting company. The firm is in Chișinău, Moldova. Their team offers Accounting and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Barcelona, Spain
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Launched in 1990, PROAFI is a mobile app development firm. Their team specializes in Mobile App Development and Custom Software Development.
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UndisclosedUndisclosed10 - 49Podgorica, Montenegro
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Infolab DOO is a small Podgorica, Montenegro-based Accounting company. The team offers Accounting and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Asunción, Paraguay
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Located in Asunción, Paraguay, Sekiura SACEI is a small software development firm. The team provides Custom Software Development and Cybersecurity.
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UndisclosedUndisclosed2 - 9Asunción, Paraguay
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Small software development firm E-Services, is based in Asunción, Paraguay. The team provides Custom Software Development and Call Center Services.
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UndisclosedUndisclosed50 - 249Asunción, Paraguay
Services provided
ITCS S.A. Is a software development company. In Asunción, Paraguay, the agency specializes in Custom Software Development and Cybersecurity.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.