Top IT Services Companies & Outsourced IT Support
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List of the Best IT Services Providers
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
Reviews mention Openness
Clients have expressed a positive sentiment regarding Corporate Technologies' openness throughout their projects. Feedback highlights their willingness to listen to questions and concerns, with one client noting their 'punctual' and 'well-informed' approach. The ability to maintain a customized plan while ensuring smooth communication was particularly impressive, indicating a strong alignment with client needs and expectations. Overall, the sentiment around openness is highly favorable.-
IT Managed Services for Animal Hospital
4.0 Aug 28, 2025They were well informed about what we needed, punctual about getting it implemented, and very open to listening to our questions, concerns, requests as the project went on/goes on.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Corporate Technologies has received positive feedback for their IT assistance and server management services, particularly from a nonprofit client. They have effectively improved operational efficiency through cloud migration and enhanced communication systems. Clients commend their patience and proactive solution recommendations, with no significant areas for improvement noted. Overall, the sentiment is highly favorable, indicating strong client satisfaction with their ongoing support and engagement.Was this helpful?
Industry Experience
Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications ManufacturingWas this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
20% IT Managed Services15% Application Management & Support15% Call Center Services +4 services15% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationSee all 10 projectsFlairsTech is a versatile IT services company offering software development, DevOps support, customer service, and technical support. They demonstrate strong project management, communication, and flexibility, receiving overwhelmingly positive feedback for their technical know-how and team integration. Approximately 90% of reviewers commend their value for cost and alignment with company values, while some suggest potential improvements in communication and developer retention.
Reviews mention Great team
Clients consistently highlight FlairsTech's exceptional team, noting their dedication and ability to deliver timely, accurate support. One client praised the 'great team of talent' that provided top-notch technical answers, while another emphasized their flexibility and commitment to culture fit, stating that FlairsTech is a 'great partner' who quickly addresses issues. Overall, the sentiment reflects strong client satisfaction with the team's performance and responsiveness.-
Customer Success Management Service for Software Company
5.0 Apr 12, 2023Flairstech have always been a great partner. They provide excellent candidates that we also get to personally interview. They think about the culture fit within our organisation and both sides encourage the FT team to feel part of the Upland Team. Senior management is always open to regular meetings and feedback and all small issues are nipped in the bud quickly so we can all focus on providing value to the customer.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for FlairsTech indicate a strong client satisfaction, highlighting their technical expertise and effective project management. Clients from LeagueSuite and Buildsoft praised FlairsTech for delivering timely results, improving site performance, and enhancing DevOps processes. Notably, clients emphasized the team’s strong communication skills and ability to collaborate across global teams. Overall, sentiments are overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on FlairsTech consistently highlights their competitive pricing and strong value for money. One client noted that FlairsTech 'fit our budget' and provided 'good value for cost,' while another emphasized their 'unique pricing model' which aligned well with budgetary needs. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality delivered relative to the investment made.Was this helpful?
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$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
25% Custom Software Development21% Mobile App Development21% Web Development +3 services11% AI Consulting11% BI & Big Data Consulting & SI11% Enterprise App ModernizationSee all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
Reviews mention Autonomous
The overall sentiment regarding Sigma Software Group is highly positive, with clients noting their ability to work autonomously and adapt to changing priorities. One client highlighted their QA analyst's impressive growth from a junior role to effectively managing testing independently. The company is praised for delivering projects on time and within budget, while also proactively suggesting improvements to enhance the product. Clients appreciate their contemplative approach and strong communication skills throughout the engagement.-
Web & Mobile App Dev for Grocery Delivery E-Commerce Co
4.5 Jun 18, 2024Everybody we’ve worked with has improved their understanding of our product, so they've consistently suggested improvements that we haven’t considered. In particular, our QA analyst started as a junior, but now she does an outstanding job running the show, developing test plans, and working autonomously.
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Staff Augmentation & Custom Software Dev for GameTech Co.
5.0 Sep 29, 2020They’re very skilled developers and can also come up with architectural and implementation solutions, along with setting everything up themselves. They’re very self-driven. One of the initial teams we set up is working on a core component with our internal architect.
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0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on Sigma Software Group highlights their efficiency, creativity, and seamless collaboration in delivering a website redesign project. Clients reported measurable outcomes such as increased engagement, improved SEO, and higher qualified leads. While they appreciated the timely delivery and adaptability, some suggested a need for more proactive guidance on web best practices. Overall, sentiment towards Sigma Software Group remains highly positive, reflecting satisfaction with their services and outcomes.Was this helpful?
Industry Experience
Sigma Software Group has demonstrated significant expertise across various industries, including Advertising & Marketing, Aviation, Food & Beverage, Financial Services, Education, and more. Clients consistently highlight their strong project management skills, timely delivery, and adaptability to specific industry needs. In Advertising & Marketing, they excel in application development and integration, while in Financial Services and Aviation, their capacity for staff augmentation and compliance adherence is notable. Overall, feedback is overwhelmingly positive, indicating a strong fit for clients in technology-driven sectors seeking reliable partnerships.
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Other Industry Food & Beverage Information technology Financial services Education Logistics & Supply Chain Construction Arts, entertainment & music Software Sports IT Services Manufacturing Automotive Retail Real estate Design Healthcare Gambling Advertising & marketingWas this helpful?
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$10,000+< $25 / hr10 - 49Kozhikode, India
Services provided
25% Custom Software Development25% E-Commerce Development25% ERP Consulting and SI +1 service25% Mobile App DevelopmentPosibolt Solutions Pvt Ltd is a small ERP consulting and SI company based in Bengaluru, India and Kozhikode, India. The team provides ERP consulting and SI and Custom Software Development.
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$10,000+< $25 / hr10 - 49Patna, India
Services provided
50% Custom Software Development50% IT Managed ServicesFillip Software is an IT managed services and software development firm. Launched in 2013, their team provides IT managed services and Custom Software Development.
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$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
50% Custom Software Development10% Application Testing10% BI & Big Data Consulting & SI +5 services10% Enterprise App Modernization5% AI Development5% Cloud Consulting & SI5% Mobile App Development5% UX/UI DesignSee all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
Reviews mention Exceptional performance
The client expressed exceptional satisfaction with Rare Crew's performance, particularly praising their ability to deliver a unique presentation platform efficiently. Feedback highlighted the ease of communication and the quick turnaround on solutions, which significantly improved operational workflows. The client's remark, "Their ability to deliver on our baseline product has been great," underscores the overall positive sentiment regarding Rare Crew's innovative approach and responsiveness, despite some challenges related to time zone differences.-
Custom Software Dev for IT Solutions Company
5.0 Jan 17, 2023The Rare Crew team followed a simple agile method; we had a clear understanding of the work scope and delivery timelines; and Rare Crew used their own product in communicating with us. We need to add here that they were friendly and professional in all their dealings. The product is excellent for our needs, and the people we interact with us are equally excellent and a delight to work with! The company runs like clockwork. However, there is great passion and enthusiasm that animates all that they do.
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Industry Experience
Rare Crew has demonstrated strong expertise across various industries, including Sports, Healthcare, Education, and Media. Clients in the Sports industry praised their understanding of operational needs, resulting in efficient POS systems. In Healthcare, their custom applications enhanced tracking and data visualization for children's speech services. The Education sector noted their effective HR software for talent management, while Media clients appreciated their robust CRM solutions. Overall sentiment reflects satisfaction in their responsiveness, project management, and ability to deliver tailored solutions.
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Other Industry Sports Nonprofit IT Services Arts, entertainment & music MediaWas this helpful?
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$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
20% Cloud Consulting & SI20% Cybersecurity20% IT Managed Services +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SISee all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
Reviews mention Proactive
Clients commend Datalink Networks Inc. for their proactive approach, particularly in sharing insights on emerging technologies and providing hands-on support during critical situations. One client emphasized their rapid response and consistent delivery, noting that Datalink's proactive support has been instrumental in enhancing business operations and IT infrastructure. Overall, the sentiment is overwhelmingly positive, highlighting their dependability and commitment to exceptional service.-
Managed IT Services for Seafood Company
5.0 Aug 20, 2025Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail. Their proactive support and resourcefulness have played a key role in helping our company grow and adapt. They’ve consistently gone above and beyond, and most importantly, they’ve been dependable during the moments we’ve needed them most.
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Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
25% AI Development20% AI Agents20% Custom Software Development +3 services15% Enterprise App Modernization10% AI Consulting10% IT Staff AugmentationSee all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
Reviews mention Creative
The overall sentiment regarding creativity in AGENCY04's service is highly positive. Clients highlighted their developers' proactive and creative problem-solving abilities, with one noting their capacity to think ahead and suggest multiple solutions. Another client emphasized the team's eagerness to learn and solve issues creatively, contributing to a smooth project process. This creative approach is viewed as a significant asset, enhancing collaboration and project outcomes.-
Custom Software Dev for Institution-Focused IT Provider
5.0 Jul 19, 2020Project management is communicated via regular weekly meetings and daily via Slack, Jira, Confluence and GitLab. Their developers regularly inform about any possible delays and suggest other paths that could be follow. They are generally proactive and creative, thus giving the project manager more options and flexibility.
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Software Dev for Electrical Engineering Company
5.0 Jan 9, 2019We appreciate that the team has remained consistent throughout the project. They have a strong understanding of our needs because they’ve been involved since the beginning. They’re eager to learn from us and solve our issues creatively. Overall, they're a great team.
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Industry Experience
The provider has demonstrated expertise across multiple industries including Information Technology, Telecommunications, and Automotive. Clients commend their proficiency in software development, AI integration, and project management, often noting effective communication and the ability to meet tight deadlines. Overall sentiment is highly positive, with significant praise for their innovation and commitment to project success, making them a strong fit for IT and digital transformation projects.
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Automotive Agriculture Software Sports IT Services Construction Education Manufacturing Information technology TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Notch for providing excellent value for money, highlighting their competitive pricing and high-quality service. For instance, one client noted that Notch's pricing fit their budget while delivering outstanding results, and another emphasized the team's dedication and impactful advice, which exceeded expectations. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio, with several clients expressing a desire to continue or expand their engagements due to the effectiveness and affordability of Notch's services.Was this helpful?
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$50,000+$100 - $149 / hr10 - 49Lintgen, Luxembourg
Services provided
30% BI & Big Data Consulting & SI30% Custom Software Development20% AI Consulting +1 service20% Business ConsultingBusiness intelligence company Meaningfy is located in Lintgen, Luxembourg. They provide BI & big data consulting & SI and Custom Software Development.
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Undisclosed$150 - $199 / hr2 - 9Kelkheim (Taunus), Germany
Services provided
15% CRM Consulting and SI15% Conversion Optimization15% Digital Strategy +5 services15% Search Engine Optimization10% Business Consulting10% Content Marketing10% Email Marketing10% Web DesignDigital Strategy company Auster Digital was established in 1998. The agency specializes in Digital Strategy and Conversion Optimization, and is small.
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
30% Web Development25% CRM Consulting and SI15% UX/UI Design +3 services10% Custom Software Development10% Mobile App Development10% Web DesignMejora Infotech Pvt. Ltd., a website development firm, was established in 2013. Located in Kolkata, India, the team provides Web Development and CRM consulting and SI.
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$5,000+Undisclosed50 - 249København, Denmark
Services provided
80% Engineering10% AI Development10% ERP Consulting and SICovizmo, an Engineering company, is headquartered in København, Denmark and L'viv, Ukraine. They provide Engineering and ERP consulting and SI and were launched in 2008.
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UndisclosedUndisclosed10 - 49Bengaluru, India
Services provided
100% BI & Big Data Consulting & SIActify Data Labs, a small business intelligence company, is located in Bengaluru, India. Their services include BI & big data consulting & SI.
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$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
25% Custom Software Development20% IT Staff Augmentation15% Web Development +4 services10% AI Development10% IT Managed Services10% IT Strategy Consulting10% Mobile App DevelopmentSee all 34 projectsDreamix is a technology consulting company specializing in software development, UX/UI design, and cloud infrastructure, with expertise across various industries. They are highly praised for their project management, communication, and ability to integrate seamlessly into teams. Reviews highlight their impressive cultural fit and technical competence, with over 90% of clients expressing satisfaction with their work quality and responsiveness.
Industry Experience
Dreamix has demonstrated expertise across various industries, including Healthcare, Aviation, Supply Chain, Construction, and Media. Clients commend their strong technical capabilities, effective communication, and cultural alignment. In Healthcare, they excelled in AI integration and compliance solutions. In Aviation, they rapidly scaled digital initiatives. Manufacturing clients noted improvements in predictive maintenance and data integration. Overall, Dreamix is well-regarded for delivering high-quality solutions, making them a suitable partner for projects in technology-driven sectors.
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Supply Chain, Logistics, and Transport Manufacturing Software Real estate Other Industry IT Services Utilities Media Research Consulting Nonprofit Consumer Products Construction Transportation Recreation Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Dreamix's strong value for money, with many noting their competitive pricing and quality of work. One client emphasized, 'they offered good value for the cost,' while another remarked on their 'great culture fit' and 'good value for cost.' Overall, clients expressed satisfaction with the quality of deliverables relative to the investment, often stating that Dreamix exceeded expectations and delivered high-quality results within budget constraints.Was this helpful?
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$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
20% Custom Software Development20% Web Development15% AI Development +5 services10% Cybersecurity10% IT Staff Augmentation10% Mobile App Development10% Staffing5% UX/UI DesignSee all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
Reviews mention Reliable
Clients consistently regard Accedia as a reliable partner, highlighting their clear communication and adherence to commitments. One client noted, "Accedia is always clear, precise, and reliable," emphasizing that they consistently deliver solutions and alternatives. Their efficiency and ability to adapt to evolving requirements have also been praised, with no reported areas for improvement. Overall, the sentiment surrounding Accedia's reliability is overwhelmingly positive.-
Software Dev & QA for Technology Consulting Co
5.0 Jan 17, 2024We highly recommend Accedia to anyone in need of a reliable and skilled software development partner for numerous projects. Their excellence, collaborative spirit, and dedication to client satisfaction make them a standout choice in the industry. Their responsiveness to our needs has been a standout feature of their service. Accedia's team displayed a proactive approach, promptly addressing any concerns or changes that arose during the development process.
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Financial Statement Auditing Software for Financial Firm
5.0 Apr 8, 2020Accedia is always clear, precise, and reliable. They consistently deliver what they say they will. There has never been a time when they’ve said something can’t be done. When I ask if something is possible, they come back and give me the solution or an alternative.
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Industry Experience
Accedia has garnered positive feedback across multiple industries, notably in Financial Services, IT Services, Healthcare, Energy, and Software. Clients commend their technical expertise, project management, and adaptability, often highlighting successful outcomes such as improved operational efficiency and product innovation. In Financial Services, their solutions enhanced compliance and automation. In IT Services, they integrated complex systems efficiently. Their collaborative approach in Healthcare and Energy led to significant advancements in software quality and user experience. Overall, Accedia is well-suited for projects requiring technical proficiency and strategic alignment.
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Financial services IT Services Energy & natural resources Healthcare Restaurants Other Industry Information technology Automotive Engineering Environmental Services Consulting Software Construction Nonprofit Business services Hospitality & leisure Media Advertising & marketing Agriculture ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Accedia's competitive pricing and excellent value for money. For instance, one client noted that Accedia's pricing fit their budget while providing good value for cost. Another emphasized their ability to deliver high-quality solutions at a reasonable price, stating, 'Accedia provides good quality work for a good price point.' Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness of their services.Was this helpful?
More responsive than most other service providers
Get in TouchAccedia is very responsive
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$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
40% IT Staff Augmentation40% Recruiting10% Cybersecurity +1 service10% HR ConsultingSee all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
Industry Experience
Winged IT has demonstrated expertise across various industries, including IT Services, Information Technology, Advertising & Marketing, and Financial Services. Clients praised their responsiveness, professionalism, and ability to deliver high-quality candidates tailored to specific project needs. Overall, the sentiment is highly positive, particularly regarding their strength in cybersecurity and staff augmentation. Potential clients in these sectors can expect reliable partnership, swift delivery, and a solid understanding of technical requirements.
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Information technology Advertising & marketing Software IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Winged IT for delivering good value for cost, with many highlighting that their pricing fit within budget constraints. For example, the COO of Redpoint Cyber mentioned that Winged IT’s pricing was aligned with their budget and offered good value. Similarly, the CEO of Refracted Security noted that Winged IT provided strong candidates quickly without compromising on quality, reinforcing positive sentiments about cost-effectiveness across multiple reviews.Was this helpful?
More responsive than most other service providers
Get in TouchWinged IT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Depew, NY
Services provided
100% IT Managed ServicesFounded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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$10,000+Undisclosed10 - 49
Services provided
20% BI & Big Data Consulting & SI20% Market Research20% Marketing Strategy +4 services10% Branding10% Business Consulting10% Digital Strategy10% Public RelationsMETRIC CENTRIC is a Market Research company launched in 2017. The agency provides Market Research and Marketing Strategy.
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$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
40% IT Staff Augmentation20% Custom Software Development20% IT Strategy Consulting +2 services10% AI Development10% Web DesignBuilding Teams That Deliver 99brightminds is an IT services and software outsourcing company based in Amman, Jordan, with additional capabilities in Egypt and Palestine (West Bank). We help
Read more$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
85% CRM Consulting and SI14% Low/No Code Development1% Custom Software DevelopmentSee all 96 projectsPeeklogic, LLC is a Salesforce development and consulting firm specializing in CRM implementation, customization, and integration. They receive overwhelmingly positive feedback, with approximately 100% of reviewers highlighting their strong project management, responsiveness, and ability to adapt Salesforce solutions to client needs. Clients also frequently commend Peeklogic, LLC for their clear communication and efficient delivery of projects.
Reviews mention Receptive
Clients have expressed a positive sentiment towards Peeklogic, LLC, highlighting their receptiveness to feedback and requests. Notably, one client mentioned that Peeklogic listened to their need for linking Confluence pages to Salesforce components and subsequently added this functionality in a future release. This responsiveness to client needs demonstrates a commitment to collaboration and adaptability, contributing to an overall impression of reliability and customer-centric service.-
Software Integration for Specialty Chemicals Company
5.0 Feb 20, 2024We were asking for linking confluence pages to Salesforce components. Peeklogic listened and added this functionality to one of their next releases.
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ERP Design & Dev for Trucking Company
5.0 Jan 26, 2024Great, they always delivered on time and relied on our feedback to add features. Amazing listeners and involved in comprehending our operations extensively.
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16 of 17 reviews are 5 stars$10,000 – $49,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
In the last six months, client feedback for Peeklogic, LLC has been overwhelmingly positive, highlighting their responsiveness and effective project management. Clients praised their ability to customize Salesforce solutions, streamline workflows, and enhance operational efficiency. Specific commendations included their impressive communication skills and timely delivery of projects. For instance, one client noted a time saving of 50% in shipping processes due to Peeklogic's solutions. Overall, clients expressed satisfaction and reported no areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchPeeklogic, LLC is very responsive
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$1,000+$25 - $49 / hrFreelancerNaples, FL
Services provided
20% AI Development20% IT Managed Services20% IT Staff Augmentation +2 services20% Mobile App Development20% Web DevelopmentAbsolute Solutions is an IT managed services company. Their small team is headquartered in Naples, Florida and Lahore, Pakistan. Their services include IT managed services and IT staff augmentation.
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$5,000+$50 - $99 / hr50 - 249Singapore, Singapore
Services provided
25% Custom Software Development25% Mobile App Development10% Application Management & Support +4 services10% Blockchain10% E-Commerce Development10% IT Strategy Consulting10% Web DesignFounded in 2000, RPI eSOLUTIONS PTE LTD is a midsize software development company. Their team focuses on Custom Software Development and Mobile App Development.
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$25,000+$25 - $49 / hr50 - 249
Services provided
25% Custom Software Development20% Application Management & Support10% Application Testing +6 services10% Low/No Code Development10% Other Application Development10% Web Design5% CRM Consulting and SI5% IT Managed Services5% Mobile App DevelopmentBased in Edison, New Jersey, Nalashaa Healthcare Solutions is a software development firm. Launched in 2012, the team provides Custom Software Development and Application Management & Support.
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
50% Back Office Outsourcing30% Business Consulting10% Finance & Accounting Outsourcing (FAO) +1 service10% IT Managed ServicesECommerce Catalog Solution, a Back Office Outsourcing company, was launched in 2010. The agency specializes in Back Office Outsourcing and Business Consulting.
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$1,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
35% Corporate Training & Coaching15% Funding & Investment10% Business Consulting +7 services10% Call Center Services10% HR Consulting10% IT Strategy Consulting3% HR Outsourcing3% PEO/Employee Leasing2% Recruiting2% StaffingFounded in 2018, Grazing Minds is a midsize Mumbai, India-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Funding & Investment.
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$1,000+$100 - $149 / hr10 - 49Orlando, FL
Services provided
34% Custom Software Development33% CRM Consulting and SI33% Other Application DevelopmentNarware is a custom software development company. They were founded in 2021 and specialize in Custom Software Development and CRM consulting and SI.
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$10,000+$25 - $49 / hr50 - 249Cluj-Napoca, Romania
Services provided
18% Custom Software Development15% Application Testing10% E-Commerce Development +11 services10% IoT Development10% Other Application Development10% Web Development5% Architectural Design5% BI & Big Data Consulting & SI5% Cloud Consulting & SI5% Enterprise App Modernization3% Application Management & Support2% AI Development1% UX/UI Design1% Web DesignSitline is a custom software development firm based in Cluj-Napoca, Romania. The team offers Custom Software Development and Application Testing.
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UndisclosedUndisclosed2 - 9West End, Australia
Services provided
20% Business Consulting20% CRM Consulting and SI10% Digital Strategy +5 services10% Email Marketing10% Marketing Strategy10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingLocated in West End, Australia, Your Business Optimised is a CRM consulting and SI company. The team focuses on CRM consulting and SI and Business Consulting.
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UndisclosedUndisclosed10 - 49Stuart, FL
Services provided
100% IT Managed ServicesOrbis One is a Stuart, Florida-based IT managed services company. They specialize in IT managed services and were launched in 2006.
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$5,000+$25 - $49 / hr50 - 249
Services provided
10% Application Testing10% Call Center Services10% Custom Software Development +7 services10% Customer Service Outsourcing10% Cybersecurity10% E-Commerce Development10% HR Consulting10% Mobile App Development10% Sales Outsourcing10% Web DevelopmentIn London, England, Aguila Consulting is a midsize Cybersecurity company. The team focuses on Cybersecurity and Custom Software Development.
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$1,000+$150 - $199 / hr2 - 9Chattanooga, TN
Services provided
25% CRM Consulting and SI20% Content Marketing20% Digital Strategy +2 services20% Search Engine Optimization15% Email MarketingGood Team, LLC is a CRM consulting and SI company. Located in Chattanooga, Tennessee, the company was established in 2020. Their services include CRM consulting and SI and Digital Strategy.
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UndisclosedUndisclosed10 - 49Mascot, Australia
Services provided
100% IT Managed ServicesVirtu is an IT managed services company. Located in Mascot, Australia, their team focuses on IT managed services.
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$1,000+< $25 / hr50 - 249Indore, India
Services provided
25% Mobile & App Marketing15% Mobile App Development10% Business Consulting +5 services10% E-Commerce Development10% IT Strategy Consulting10% Logistics & Supply Chain Consulting10% Low/No Code Development10% Web DesignCodemeg Soft Solutions, a midsize Mobile & App Marketing company, is in Indore, India. The team offers Mobile & App Marketing and Web Design.
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$5,000+$50 - $99 / hr10 - 49København, Denmark
Services provided
30% IT Staff Augmentation25% Mobile App Development20% BI & Big Data Consulting & SI +3 services15% Web Development5% Application Management & Support5% UX/UI DesignProteams ApS is a small København, Denmark-based IT staff augmentation company. The team offers IT staff augmentation and Mobile App Development.
Read more -
$5,000+Undisclosed10 - 49Fairfax, VA
Services provided
20% Advertising20% CRM Consulting and SI20% Digital Strategy +2 services20% Search Engine Optimization20% Social Media MarketingIExcel is an Advertising company established in 2012. The agency specializes in Advertising and Digital Strategy.
Read more -
UndisclosedUndisclosed250 - 999Naperville, IL
Services provided
50% CRM Consulting and SI25% Custom Software Development25% UX/UI DesignCoreFlex Solutions Inc. Is a CRM consulting and SI company based in Naperville, Illinois and पुणे, India. Launched in 2013, the team focuses on CRM consulting and SI and UX/UI Design.
Read more -
$1,000+$100 - $149 / hr50 - 249
Services provided
5% AI Development5% Advertising5% Back Office Outsourcing +17 services5% Branding5% Cloud Consulting & SI5% Customer Service Outsourcing5% Direct Marketing5% E-Commerce Development5% Ecommerce Marketing5% Email Marketing5% IT Managed Services5% IoT Development5% Marketing Strategy5% Mobile & App Marketing5% Mobile App Development5% Other Application Development5% Other Digital Marketing5% Search Engine Optimization5% UX/UI Design5% Web DevelopmentHybrisWorld is an Advertising company launched in 2016. Their team offers Advertising and Branding.
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Undisclosed$150 - $199 / hr50 - 249Montréal, Canada
Services provided
40% CRM Consulting and SI10% Business Consulting10% DevOps Managed Services +4 services10% E-Commerce Development10% Low/No Code Development10% Mobile App Development10% Web DevelopmentCRM consulting and SI company Mekanys Inc. Was launched in 2013. The midsize team focuses on CRM consulting and SI and Web Development.
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UndisclosedUndisclosed50 - 249Ajmer, India
Services provided
50% CRM Consulting and SI25% E-Commerce Development25% UX/UI DesignIBirds Software Services is a CRM consulting and SI company. They were launched in 2008, and their services include CRM consulting and SI and UX/UI Design.
Read more -
UndisclosedUndisclosed2 - 9Schaumburg, IL
Services provided
100% CRM Consulting and SIFounded in 2017, Chicago Cloud Group , a small CRM consulting and SI company, is headquartered in Schaumburg, Illinois. Their services include CRM consulting and SI.
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Undisclosed$25 - $49 / hr10 - 49Pune, India
Services provided
20% BI & Big Data Consulting & SI20% Digital Engineering10% Application Management & Support +5 services10% Custom Software Development10% Generative AI10% Product Design10% UX/UI Design10% Web DesignIntellify Solutions Pvt. Ltd., a data analytics company, was launched in 2013. The firm focuses on BI & big data consulting & SI and Custom Software Development, and is small.
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UndisclosedUndisclosed10 - 49Sydney, Australia
Services provided
100% CRM Consulting and SIBricoleur Technologies is a small CRM consulting and SI company established in 2018. Their team specializes in CRM consulting and SI.
Read more -
$1,000+$25 - $49 / hr50 - 249Dhaka, Bangladesh
Services provided
35% IoT Development15% Low/No Code Development10% AR/VR Development +4 services10% Application Management & Support10% Custom Software Development10% Cybersecurity10% Web DevelopmentTeton Private Ltd. Is an IoT development company. Located in Dhaka, Bangladesh, the agency was established in 2020. Their team offers IoT development and Web Development.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
Services provided
100% CRM Consulting and SIKandisa Technologies, Private Limited is a small CRM consulting and SI company founded in 2012. Their team focuses on CRM consulting and SI.
Read more -
Undisclosed$100 - $149 / hr2 - 9Carnegie, PA
Services provided
80% IT Managed Services10% Web Design10% Web DevelopmentEstablished in 1996, Answergroup.net, Inc. Is a small Carnegie, Pennsylvania-based IT managed services company. Their team specializes in IT managed services and Web Design.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
Services provided
15% Contract Manufacturing15% Custom Software Development15% IoT Development +5 services15% Mobile App Development10% Application Testing10% IT Managed Services10% Other Application Development10% Web DevelopmentSoftware development firm Gauranga Technologies is located in Navi Mumbai, India and Boronia, Australia. Their services include Custom Software Development and Mobile App Development.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
25% Application Management & Support25% ERP Consulting and SI25% Logistics & Supply Chain Consulting +1 service25% Warehousing & DistributionERP consulting and SI company Isourse Technologies was established in 2010. The team focuses on ERP consulting and SI and Application Management & Support and is located in Delhi, India.
Read more -
$75,000+$100 - $149 / hr50 - 249Pune, India
Services provided
40% Web Development10% Application Management & Support10% IT Managed Services +8 services10% IT Staff Augmentation5% Application Testing5% Enterprise App Modernization5% Mobile App Development5% Robotics Process Automation5% UX/UI Design3% Product Design2% AR/VR DevelopmentIMRIEL Technology Solutions Pvt Ltd is a website development company. Headquartered in Vadodara, India and Pune, India, the team focuses on Web Development and IT managed services.
Read more -
UndisclosedUndisclosed10 - 49Markham, Canada
Services provided
100% IT Managed ServicesIT Support Company & Managed Service Provider| TeleGlobal Consulting Group, Inc. Is an IT managed services company. Headquartered in Markham, Canada, the company specializes in IT managed services.
Read more -
$1,000+< $25 / hr10 - 49Ahmedabad, India
Services provided
20% Mobile App Development20% Other Application Development20% Web Development +3 services15% IT Managed Services15% UX/UI Design10% Custom Software DevelopmentSheerbit Technogies, a website development firm, was founded in 2018. The small team focuses on Web Development and Mobile App Development.
Read more -
$5,000+$25 - $49 / hr50 - 249Secunderabad, India
Services provided
50% IT Managed Services50% IT Staff AugmentationDeltacubes Technology is an IT managed services and IT staff augmentation company. They were launched in 2017 and offer IT managed services and IT staff augmentation.
Read more -
$5,000+< $25 / hr50 - 249Indore, India
Services provided
20% Custom Software Development20% Mobile App Development15% Web Development +10 services10% IT Managed Services5% Application Testing5% Blockchain5% E-Commerce Development5% Enterprise App Modernization5% IT Staff Augmentation4% Wearable App Development2% Application Management & Support2% IoT Development2% Robotics Process AutomationHeadquartered in Indore, India, Witmates Technologies Pvt Ltd is a custom software development firm. They offer Custom Software Development and Mobile App Development.
Read more -
$1,000+$25 - $49 / hr50 - 249Karachi, Pakistan
Services provided
15% E-Commerce Development15% Mobile App Development15% Web Development +6 services10% Application Testing10% Blockchain10% Custom Software Development10% IT Strategy Consulting10% Other Application Development5% Enterprise App ModernizationMoxols Complete IT Solutions is a web development firm founded in 2020. The agency specializes in Web Development and Mobile App Development.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
35% IT Managed Services35% Market Research30% Search Engine OptimizationBased in London, England, ScrapeIN' is a Market Research company. The team specializes in Market Research and IT managed services.
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$1,000+$200 - $300 / hr2 - 9
Services provided
100% ERP Consulting and SIFounded in 2020, Rhodium Digital is an ERP consulting and SI company. Their services include ERP consulting and SI.
Read more -
$100,000+$50 - $99 / hr250 - 999Tampa, FL
Services provided
50% AI Development30% BI & Big Data Consulting & SI10% IT Staff Augmentation +1 service10% Robotics Process AutomationBlackStraw, an AI firm, is based in Tampa, Florida and Chennai, India. They focus on Artificial Intelligence and BI & big data consulting & SI.
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$25,000+$150 - $199 / hr10 - 49Wayzata, MN
Services provided
100% ERP Consulting and SIHeadquartered in Wayzata, Minnesota, Zastro - NetSuite Solution Provider is an ERP consulting and SI company. They provide ERP consulting and SI.
Read more -
$10,000+$50 - $99 / hr50 - 249C1429BNS, Argentina
Services provided
60% CRM Consulting and SI20% IT Staff Augmentation14% Low/No Code Development +2 services5% E-Commerce Development1% Mobile App DevelopmentHendercross is a CRM consulting and SI company. In C1429BNS, Argentina, their team provides CRM consulting and SI and IT staff augmentation.
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Undisclosed$50 - $99 / hr50 - 249CABA, Argentina
Services provided
40% IT Staff Augmentation20% Custom Software Development20% Web Development +2 services10% Enterprise App Modernization10% IT Managed ServicesBased in CABA, Argentina, OpenDev Pro is a midsize IT staff augmentation company. The team offers IT staff augmentation and Custom Software Development.
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UndisclosedUndisclosed2 - 9
Services provided
60% Web Development30% IT Managed Services10% Web DesignKonet is a web development company in Sikies, Greece. The team specializes in Web Development and IT managed services.
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$1,000+< $25 / hr10 - 49Ghaziabad, India
Services provided
50% Corporate Training & Coaching50% IT Managed ServicesHireED is an IT managed services and Corporate Training & Coaching company founded in 2020. The small team focuses on IT managed services and Corporate Training & Coaching.
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Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
34.1/40.017.2/20 Reviews7.5/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
35.8/40.017.2/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.4/40.016.8/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.8/40.016.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.9/40.017.2/20 Reviews9.6/10 Clients & Experience9.1/10 Market PresenceService focus
100% IT Consulting
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Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.