Top IT Services Companies & Outsourced IT Support
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List of the Best IT Services Providers
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What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
50% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +1 service5% Compliance ConsultingSee all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
Reviews mention Collaborative
Clients have highlighted a strong sense of collaboration with BetterWorld Technology, noting their attentiveness and responsiveness to needs. One CEO remarked on the effective workflow, stating, "the workflow is collaborative, effective, and timely," reflecting their positive experiences. The company's leadership, particularly the CEO's involvement, was praised for being knowledgeable and accessible, further enhancing the collaborative atmosphere. Overall, the sentiment surrounding collaboration is highly positive, with no areas for improvement identified.-
IT & Dev Services for Gasoline Industry Company
5.0 Feb 21, 2023We do not spend our time managing them as we had to with prior MSP, we spend our time explaining our needs and letting them fulfill them. We have a positive working relationship and they are attentive, good listeners, and take a project based approach to their work. We had no issues that they did not work to resolve as part of the cutover. The workflow is collaborative, effective, and timely.
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Industry Experience
BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.Was this helpful?
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Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)Was this helpful?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
Reviews mention Openness
Clients have expressed a positive sentiment regarding Corporate Technologies' openness throughout their projects. Feedback highlights their willingness to listen to questions and concerns, with one client noting their 'punctual' and 'well-informed' approach. The ability to maintain a customized plan while ensuring smooth communication was particularly impressive, indicating a strong alignment with client needs and expectations. Overall, the sentiment around openness is highly favorable.-
IT Managed Services for Animal Hospital
4.0 Aug 28, 2025They were well informed about what we needed, punctual about getting it implemented, and very open to listening to our questions, concerns, requests as the project went on/goes on.
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3 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, clients have consistently praised Corporate Technologies for their responsiveness, technical expertise, and effective IT management. The Office Manager of AllState ORC noted their willingness to assist with day-to-day tasks, while the Tech Lead at Dakota Medical Foundation highlighted their proactive approach, resolving issues swiftly. Overall sentiment reflects strong satisfaction, with clients appreciating their commitment to service and reliability, although some suggested improving response times for urgent issues.Was this helpful?
Industry Experience
Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.Was this helpful?
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
35% Custom Software Development20% AI Development15% Enterprise App Modernization +3 services10% AI Agents10% AI Consulting10% IT Staff AugmentationSee all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
Reviews mention High-quality work
Clients consistently express high satisfaction with the quality of work delivered by AG04. One project manager highlighted that the quality metrics from their end customer were 'excellent,' reflecting the effectiveness of AG04's team. Additionally, clients appreciated the team spirit, commitment, and flexibility of AG04's management, which contributed to a smooth project execution. Overall, the sentiment surrounding the quality of work is overwhelmingly positive, with no significant areas for improvement noted.-
Web App Dev for Full-Service Digital Agency
5.0 Mar 29, 2021The reviews with the client were very successful. The feedback about our deliverables was great! The motivation of each team member to achieve the best possible result is amazing.
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Conference App for Startup
5.0 Jun 10, 2020Ratings and adoption were high and users were engaged from the start to finish, which proves the simplicity and functionality of the app that is created by the highest world standards. They were highly professional, always providing the best tech and innovative solutions, which is certainly desirable while developing such a complex and sophisticated product.
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E-Commerce Solution for IT Services Company
5.0 Jun 3, 2020The project is still under development, but so far the quality metrics as reported by our end customer are excellent! In addition to the excellent team spirit and commitment, the reactivity and the flexibility of the management was much appreciated.
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Software Dev for Electrical Engineering Company
5.0 Jan 9, 2019The work they’ve produced completely satisfies our expectations. We appreciate that the team has remained consistent throughout the project. They have a strong understanding of our needs because they’ve been involved since the beginning.
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2 of 2 reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Notch highlight strong client satisfaction, particularly regarding their expertise in AI/ML and project management. Clients praised Notch for exceeding expectations in efficiency gains and delivering high-quality results on time. Specific feedback noted the team's dedication, quick adaptation to client systems, and valuable advice, with one client expressing a desire to hire two team members full-time. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
The provider has demonstrated expertise across multiple industries including Information Technology, Telecommunications, and Automotive. Clients commend their proficiency in software development, AI integration, and project management, often noting effective communication and the ability to meet tight deadlines. Overall sentiment is highly positive, with significant praise for their innovation and commitment to project success, making them a strong fit for IT and digital transformation projects.
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Automotive Agriculture Software Sports IT Services Construction Education Manufacturing Information technology TelecommunicationsWas this helpful?
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingIT Direct, an IT managed services and IT strategy consulting company, is located in Hartford, Connecticut. The team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Prospect, CT
Services provided
70% IT Managed Services30% CybersecuritySand Tech Computer Consulting is a Prospect, Connecticut-based IT managed services company. Their services include IT managed services and Cybersecurity.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
25% Custom Software Development21% Mobile App Development21% Web Development +3 services11% AI Consulting11% BI & Big Data Consulting & SI11% Enterprise App ModernizationSee all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
Reviews mention Great team
Clients consistently praise Sigma Software Group for their exceptional team dynamics and professionalism. Feedback highlights their strong sense of team spirit, flexibility, and commitment to delivering high-quality work on time and within budget. One client noted their innovative approach and excellent staff, while another emphasized the positive feedback from engineering managers regarding their team's performance and ownership. Overall, the sentiment surrounding the team is overwhelmingly positive, with clients expressing satisfaction and no identified areas for improvement.-
Outsourcing Services for Construction Company
5.0 Oct 30, 2023Their team is made up of talented professionals. They understand our needs and are good at translating our requirements.
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Full Stack Dev Staff Augmentation for IT Services Company
5.0 May 16, 2022Sigma Software's account team has been fantastic, and their transparent communication has been critical to the project. Meanwhile, their developers are also highly engaged. We have daily standups, and the team's participation, communication, and collaboration rate are super high from an engineering standpoint.
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Staff Augmentation & Development for Telecom Media Company
5.0 Mar 4, 2021I had a great experience working with them. We were able to recruit a lot of brilliant engineers in a very fast time including real teams with team leads who add great English and software skills.
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iOS & Android App Dev for Prostate Cancer Research Org
5.0 Oct 14, 2020They provided great support. We had meetings twice a week, and the team’s interaction was awesome. They were never in panic mode. Whenever we brought up some issues with the software, Sigma Software handled it quickly.
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0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Sigma Software Group reflect a positive overall sentiment, highlighting their efficiency, creativity, and collaborative spirit. Clients praised their ability to deliver projects on time, resulting in improved website performance and increased engagement. A notable client emphasized the seamless communication and adaptability of the team, although they suggested that more proactive web guidance could enhance the process. Overall, Sigma Software Group is perceived as a reliable partner for web development projects.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Sigma Software Group highlights a strong sentiment of value for money. Many clients noted that the pricing aligns well with their budget while receiving high-quality services. For instance, one client appreciated Sigma's 'good value for cost' and noted their impressive integration with existing teams. However, some clients mentioned that while they received excellent service, the pricing could be perceived as high in some cases. Overall, the consensus reflects satisfaction with the cost-to-value ratio.Was this helpful?
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$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
70% Custom Software Development20% BI & Big Data Consulting & SI10% Mobile App DevelopmentSee all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
Industry Experience
Rare Crew has demonstrated strong expertise across various industries, including Sports, Healthcare, Education, and Media. Clients in the Sports industry praised their understanding of operational needs, resulting in efficient POS systems. In Healthcare, their custom applications enhanced tracking and data visualization for children's speech services. The Education sector noted their effective HR software for talent management, while Media clients appreciated their robust CRM solutions. Overall sentiment reflects satisfaction in their responsiveness, project management, and ability to deliver tailored solutions.
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Other Industry Sports Nonprofit IT Services Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Rare Crew's competitive pricing and strong value for money. One client noted that their 'pricing fit our budget' and emphasized their 'good value for cost.' Another mentioned that Rare Crew delivered projects 'on time and on budget,' reinforcing their reliability. Overall, the sentiment across reviews indicates satisfaction with the cost-effectiveness of Rare Crew's services, with clients appreciating the quality delivered in relation to the investment made.Was this helpful?
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UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
20% Cloud Consulting & SI20% Cybersecurity20% IT Managed Services +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SISee all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
Reviews mention Timely
The overall sentiment regarding timeliness in Datalink Networks Inc.'s service is highly positive. Clients noted that the team delivered solutions faster than expected, stating, "Everything was up and running faster than they (and we) expected." Additionally, their proactive approach in resolving issues swiftly was highlighted, with one client remarking on their "headspinningly fast, competent service." This reflects a strong commitment to meeting deadlines and client needs effectively.-
Barracuda Setup for Nonprofit Professional Association
5.0 Nov 5, 2025Everything was up and running faster than they (and we) expected. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Datalink Networks Inc. reflect a strong overall sentiment, highlighting their exceptional problem-solving abilities and commitment to client satisfaction. Clients praised their prompt support in implementing Barracuda services, noting, 'They made us feel like the #1 client' and commended their 'headspinningly fast, competent service.' Additionally, their proactive approach to overcoming challenges was frequently mentioned, with one client stating, 'They quickly found solutions to every unexpected difficulty.' Overall, clients expressed high satisfaction with the outcomes and communication.Was this helpful?
Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
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UndisclosedUndisclosed50 - 249Columbia, SC
Services provided
40% Accounting30% Business Consulting20% IT Strategy Consulting +1 service10% CybersecurityEstablished in 1991, Bauknight Pietras & Stormer, P.A. Is an Accounting company. Based in Columbia, South Carolina, the team focuses on Accounting and Business Consulting.
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UndisclosedUndisclosed10 - 49Troy, MI
Services provided
50% Cloud Consulting & SI50% IT Managed ServicesBlueRock Technologies is a cloud consulting & SI and IT managed services company. They focus on cloud consulting & SI and IT managed services and were launched in 2000.
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UndisclosedUndisclosed2 - 9Lincoln, NE
Services provided
50% IT Strategy Consulting25% Business Consulting25% IT Managed ServicesITPAC Consulting, LLC is an IT strategy consulting company. Launched in 2009, the team specializes in IT strategy consulting and IT managed services. The firm is in Lincoln, Nebraska.
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
25% Business Consulting25% Digital Strategy25% IT Managed Services +1 service25% IT Strategy ConsultingThe Highlands Consulting Group LLC is a Digital Strategy company. Their team is headquartered in Sacramento, California. The company offers Digital Strategy and IT managed services.
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UndisclosedUndisclosed50 - 249El Segundo, CA
Services provided
40% Staffing30% IT Managed Services30% IT Strategy ConsultingLogin Consulting is a Staffing company. The El Segundo, California-based firm focuses on Staffing and IT managed services.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
20% IT Managed Services15% Application Management & Support15% Call Center Services +4 services15% Custom Software Development15% Customer Service Outsourcing10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
Reviews mention Adaptable
Clients have consistently praised FlairsTech for their adaptability, highlighting their ability to integrate seamlessly with company culture and processes. One client noted, 'Their ability to adapt to our company culture and engage with our systems and processes was also top-notch.' Additionally, the ongoing collaboration has improved over time, with one client stating, 'Presently, no complaints.' Overall, the sentiment regarding adaptability is highly positive, reflecting a strong alignment with client needs.-
Customer Support & Software Dev for Enterprise Software Firm
5.0 Apr 10, 2023Their pricing model was unique and fit well with how we needed to budget for customer support. Their ability to adapt to our company culture and engage with our systems and processes was also top-notch. The customer satisfaction scores we've achieved speak for themselves.
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Customer Service Outsourcing for Travel Agency
5.0 Jun 14, 2024Flairstech is very flexible and able to adapt to its customers' needs. Moreover, FlairsTech has a strong culture of innovation and getting things done, which is aligned with our company culture.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note FlairsTech's competitive pricing and strong value for money, with comments highlighting that their pricing fits budgets and offers good value. One client mentioned, "Pricing fit our budget and good value for cost," while another stated, "Their pricing model was unique and fit well with how we needed to budget for customer support." Overall, the sentiment is positive, with clients appreciating the cost-effectiveness without compromising quality.Was this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
25% Custom Software Development20% IT Staff Augmentation15% Web Development +4 services10% AI Development10% IT Managed Services10% IT Strategy Consulting10% Mobile App DevelopmentSee all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for Dreamix reflect a consistently positive sentiment, highlighting their high-quality work, effective communication, and strong project management. Clients noted successful outcomes, such as doubling RFQ processing and deploying secure infrastructure. Specific feedback praised their cultural fit and technical expertise, with one client stating, 'the consistent elite standard of every expert they have brought to the collaboration is impressive.' Overall, clients expressed satisfaction with Dreamix's value for cost and responsiveness, with no significant areas for improvement cited.Was this helpful?
Industry Experience
Dreamix has demonstrated expertise across various industries, including Supply Chain, Aviation, Construction, Recreation, Manufacturing, Real Estate, and Healthcare. Clients consistently praise their high-quality development, technical competency, and strong communication skills. Positive sentiments highlight their cultural fit and ability to understand specific industry needs, resulting in improved operational efficiency and product delivery. Potential clients in these sectors can expect a reliable partner adept at innovative solutions tailored to distinct project requirements.
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Supply Chain, Logistics, and Transport Manufacturing Software Real estate Other Industry IT Services Utilities Media Research Information technology Consulting Nonprofit Consumer Products Construction Transportation Recreation HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently emphasize Dreamix's excellent value for cost, with feedback highlighting their ability to deliver high-quality work within budget. For instance, one client noted the 'good value for cost' and praised the team's understanding of project needs. Another client highlighted that Dreamix's pricing fit their budget and contributed to a successful partnership, reinforcing the sentiment that their services provide significant return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchDreamix is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
40% IT Staff Augmentation40% Recruiting10% Cybersecurity +1 service10% HR ConsultingSee all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback highlights Winged IT's exceptional responsiveness and professionalism in recruiting IT professionals for a Polish Tech Hub. The company successfully presented over 250 qualified candidates, demonstrating a strong understanding of specific client needs. Clients praised their timely delivery and adaptability to feedback, ensuring alignment with hiring goals. Overall, the sentiment is highly positive, with clients valuing Winged IT as a reliable partner in their talent acquisition efforts.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Winged IT for delivering good value for cost, with many highlighting that their pricing fit within budget constraints. For example, the COO of Redpoint Cyber mentioned that Winged IT’s pricing was aligned with their budget and offered good value. Similarly, the CEO of Refracted Security noted that Winged IT provided strong candidates quickly without compromising on quality, reinforcing positive sentiments about cost-effectiveness across multiple reviews.Was this helpful?
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UndisclosedUndisclosed2 - 9Sacramento, CA
Services provided
40% Business Consulting30% IT Managed Services30% IT Strategy ConsultingBusiness Consulting company Connect Consulting Services is headquartered in Sacramento, California. Their services include Business Consulting and IT managed services.
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UndisclosedUndisclosed250 - 999Danville, CA
Services provided
25% Business Consulting25% IT Managed Services25% IT Strategy Consulting +1 service25% Market ResearchCompass Consulting Group, Inc., a midsize IT managed services company, is in Danville, California. The team offers IT managed services and IT strategy consulting.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
80% IT Managed Services10% Cybersecurity10% IT Strategy ConsultingSee all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients express high satisfaction with FluidOne - Chorley, particularly praising their organized project management and proactive communication. One client highlighted their thoroughness and the ability to adapt to changing project scopes, noting a consistent delivery of timely reports and effective testing schedules. The overall sentiment is positive, with no reported areas for improvement, indicating a strong alignment with client expectations and successful project outcomes.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive FluidOne - Chorley and Orca as providing good value for money. One client noted, 'the costs were reasonable' given the rapid response and effective solutions delivered. Another remarked on Orca's ability to stay within budget while maintaining high service quality. The overall sentiment indicates satisfaction with the pricing structure, with multiple clients affirming the companies' transparency and responsiveness, further enhancing their perceived value.Was this helpful?
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$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
30% Mobile App Development10% AI Development10% Blockchain +5 services10% Cloud Consulting & SI10% Custom Software Development10% Cybersecurity10% IT Staff Augmentation10% Web DevelopmentSee all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Innowise has received positive feedback for their effective project management and cost efficiency. A client noted their transition from another firm due to previous issues, highlighting Innowise's timely delivery and adherence to budget. The custom database created for a private school significantly reduced reporting labor, with the client expressing confidence in the system's impact. Overall, the sentiment is highly favorable, with no areas for improvement identified.Was this helpful?
Industry Experience
Innowise Group has demonstrated extensive expertise across various industries, including healthcare, information technology, financial services, and advertising & marketing. Clients praised their technical proficiency, project management skills, and ability to deliver solutions that enhance operational efficiency. Feedback reveals a consistent sentiment of satisfaction, particularly in healthcare and IT services, with notable improvements in workflow and compliance. Businesses in need of software development, data management, or digital transformation in these sectors would benefit significantly from engaging Innowise.
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Design Information technology Advertising & marketing Arts, entertainment & music Software Financial services Energy & natural resources Healthcare Construction Gaming Business services IT Services Consulting Other Industry Consumer Products Telecommunications Human Resources Wellness & Fitness Manufacturing EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Innowise Group for their competitive pricing and excellent value for money. Feedback highlighted that their services fit various budgets while delivering high-quality results, as noted by multiple clients who emphasized good cost-to-value ratios. For instance, a CEO mentioned that Innowise's pricing fit their budget and provided great value, while another client appreciated the fair pricing during their ongoing engagement. Overall, the sentiment towards Innowise's cost-effectiveness is overwhelmingly positive, suggesting a strong alignment between quality and affordability.Was this helpful?
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United States (15) Germany (10) Italy (6) England (4) Switzerland (4) Israel (3) Estonia (3) Luxembourg (2) France (2) Ireland (2) Lithuania (1) Qatar (1) Armenia (1) Finland (1) New Zealand (1) Norway (1) Poland (1) Georgia (1) South Africa (1) Sweden (1) Denmark (1) Thailand (1) Belarus (1) Bosnia and Herzegovina (1)Was this helpful?
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UndisclosedUndisclosed50 - 249Torrance, CA
Services provided
30% IT Managed Services30% IT Strategy Consulting20% Recruiting +1 service20% StaffingCMTC, an IT managed services company, is headquartered in Torrance, California. They specialize in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Virginia Beach, VA
Services provided
35% IT Managed Services35% IT Strategy Consulting30% IT Staff AugmentationEstablished in 2008, Endurance IT Services is a small Virginia Beach, Virginia-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49
Services provided
40% Custom Software Development30% Cloud Consulting & SI30% ERP Consulting and SISoftware development firm Metaphorix Ltd focuses on Custom Software Development and cloud consulting & SI. They are located in Coleshill, England.
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UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
50% IT Managed Services50% IT Strategy ConsultingCommunity Banc Consulting, Inc., an IT managed services and IT strategy consulting company, was founded in 1992. The company focuses on IT managed services and IT strategy consulting, and is small.
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UndisclosedUndisclosed10 - 49Southington, CT
Services provided
40% IT Managed Services40% IT Strategy Consulting20% Corporate Training & CoachingEstablished in 1983, Connecticut Computer Service is a small Southington, Connecticut-based IT managed services company. Their team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9East Hampton, CT
Services provided
50% IT Managed Services50% IT Strategy ConsultingLocated in East Hampton, Connecticut, Now IT Works is a small IT managed services and IT strategy consulting company. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9North Haven, CT
Services provided
40% IT Managed Services40% IT Strategy Consulting20% Web DesignRvi Computers is an IT managed services company. Their small team is based in North Haven, Connecticut. Their team specializes in IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Cedar Rapids, IA
Services provided
55% IT Managed Services45% CybersecurityRoberts Technology Solutions, an IT managed services company, was founded in 1999. The team specializes in IT managed services and Cybersecurity and is located in Cedar Rapids, Iowa.
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UndisclosedUndisclosed50 - 249Greer, SC
Services provided
40% IT Managed Services30% Cybersecurity30% IT Staff AugmentationIT managed services company Acumen IT was founded in 1999. Located in Greer, South Carolina, the team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Ontario, OH
Services provided
60% IT Managed Services40% IT Strategy ConsultingES Consulting, an IT managed services company, was launched in 2001. The agency provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Lexington, SC
Services provided
50% Cybersecurity50% IT Managed ServicesIT managed services and Cybersecurity company South Carolina IT Support is headquartered in Lexington, South Carolina. The team provides IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Coralville, IA
Services provided
30% IoT Development25% BI & Big Data Consulting & SI25% Cloud Consulting & SI +1 service20% Mobile App DevelopmentInnovative Software Engineering, an IoT development company, is located in Coralville, Iowa. Their services include IoT development and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Ciudad de México, Mexico
Services provided
20% BI & Big Data Consulting & SI20% Custom Software Development20% IT Strategy Consulting +2 services20% Mobile App Development20% Web DevelopmentJaque is a custom software development company. They were founded in 2013 and offer Custom Software Development and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
30% Cloud Consulting & SI30% Custom Software Development20% IT Managed Services +1 service20% IT Staff AugmentationLenmar Consulting, a software development firm, was launched in 1998. The team provides Custom Software Development and cloud consulting & SI and is in Jersey City, New Jersey.
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UndisclosedUndisclosed50 - 249Minnetonka, MN
Services provided
20% BI & Big Data Consulting & SI20% Business Consulting20% Cloud Consulting & SI +2 services20% Custom Software Development20% UX/UI DesignSafeNet is a software development firm based in Minnetonka, Minnesota. Founded in 1994, the team offers Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Providence, RI
Services provided
50% CRM Consulting and SI50% Cloud Consulting & SISmall cloud consulting & SI and CRM consulting and SI company Datarista, is based in Providence, Rhode Island. Their services include cloud consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Lincoln, RI
Services provided
50% Cybersecurity50% IT Managed ServicesIT managed services and Cybersecurity company Lighthouse Computer Services is headquartered in Lincoln, Rhode Island. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Cambridge, MA
Services provided
50% IT Strategy Consulting25% Corporate Training & Coaching25% Unified Communications Consulting & SIScrum Inc. Is an IT strategy consulting company. They specialize in IT strategy consulting and Corporate Training & Coaching and are in Cambridge, Massachusetts.
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UndisclosedUndisclosed10 - 49Victoria, Canada
Services provided
50% IT Managed Services50% IT Strategy ConsultingSmall IT managed services and IT strategy consulting company Capstone Ridge Group, is in Victoria, Canada. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Franklin, TN
Services provided
40% Business Consulting20% IT Managed Services20% IT Staff Augmentation +1 service20% IT Strategy ConsultingEstablished in 2004, Cumberland Consulting Group is a Business Consulting company. The team offers Business Consulting and IT managed services and is in Franklin, Tennessee.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
75% IT Strategy Consulting25% IT Managed ServicesIT strategy consulting company IT Business Advisors is headquartered in Toronto, Canada. The team offers IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Washington, DC
Services provided
50% IT Managed Services50% IT Strategy ConsultingLaunched in 2003, HILLTOP CONSULTANTS, INC. Is an IT managed services and IT strategy consulting company. The firm focuses on IT managed services and IT strategy consulting, and is midsize.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
50% Cybersecurity50% IT Managed ServicesEnvescent is an IT managed services and Cybersecurity company. Launched in 1999, their team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Washington, DC
Services provided
50% Cybersecurity50% IT Managed ServicesCommunity IT Innovators, Inc. Is an IT managed services and Cybersecurity company founded in 1993. Their services include IT managed services and Cybersecurity.
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$1,000+$50 - $99 / hrFreelancer
Services provided
30% IT Strategy Consulting20% Search Engine Optimization20% Social Media Marketing +2 services20% Web Design10% Conversion OptimizationSmall IT strategy consulting company Comptier, is located in Melbourne, Australia. The team offers IT strategy consulting and Search Engine Optimization.
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$5,000+$25 - $49 / hr10 - 49
Services provided
30% IT Managed Services30% IT Strategy Consulting20% Custom Software Development +1 service20% IoT DevelopmentIT managed services company Ikusi is based in Mexico City, Mexico. Their services include IT managed services and IT strategy consulting.
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$5,000+$25 - $49 / hr10 - 49
Services provided
60% IT Strategy Consulting40% IT Managed ServicesInsitech is an IT strategy consulting company. They are located in Mexico City, Mexico and have small team. Their services include IT strategy consulting and IT managed services.
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$5,000+$25 - $49 / hr10 - 49
Services provided
60% IT Strategy Consulting40% IT Managed ServicesFounded in 1999, ASAP Technology is a small IT strategy consulting company. Their team focuses on IT strategy consulting and IT managed services.
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$5,000+$25 - $49 / hr250 - 999
Services provided
60% IT Strategy Consulting40% IT Managed ServicesIT strategy consulting company Kenos was founded in 1998. The agency specializes in IT strategy consulting and IT managed services, and is midsize.
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UndisclosedUndisclosed2 - 9
Services provided
40% IT Strategy Consulting30% IT Managed Services30% IT Staff AugmentationMidTN.Tech, a small IT strategy consulting company, is located in Nashville, Tennessee. The team focuses on IT strategy consulting and IT managed services.
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$5,000+$25 - $49 / hr10 - 49
Services provided
30% IT Managed Services30% IT Strategy Consulting20% Custom Software Development +1 service20% Mobile App DevelopmentTecniva is an IT managed services company. They offer IT managed services and IT strategy consulting and are based in Queretaro, Mexico.
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UndisclosedUndisclosed10 - 49Sydney, Australia
Services provided
25% AI Development25% Business Consulting25% CRM Consulting and SI +1 service25% IT Strategy ConsultingLaunched in 2012, Bridge Business Consulting is an AI development company. The team provides Artificial Intelligence and CRM consulting and SI and is located in Sydney, Australia.
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UndisclosedUndisclosed10 - 49North Sydney, Australia
Services provided
50% Cybersecurity25% IT Managed Services25% IT Staff AugmentationEnosys Solutions, a Cybersecurity company, was founded in 2011. The company focuses on Cybersecurity and IT managed services, and is small.
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UndisclosedUndisclosed10 - 49Docklands, Australia
Services provided
70% Cybersecurity30% IT Managed ServicesESecure is a Cybersecurity company located in Docklands, Australia. The team offers Cybersecurity and IT managed services.
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UndisclosedUndisclosed50 - 249Franklin, TN
Services provided
50% Cybersecurity50% IT Managed ServicesBased in Franklin, Tennessee, Fortified Health Security is an IT managed services and Cybersecurity company. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed250 - 999Nashville, TN
Services provided
20% Business Consulting20% HR Consulting20% IT Managed Services +2 services20% IT Staff Augmentation20% IT Strategy ConsultingCereCore is an IT managed services company. They were launched in 2011, and their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Joondalup, Australia
Services provided
70% Cybersecurity30% IT Managed ServicesSapien Cyber is a small Cybersecurity company. They offer Cybersecurity and IT managed services and were launched in 2016.
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UndisclosedUndisclosed50 - 249North Ryde, Australia
Services provided
70% Cybersecurity30% IT Managed ServicesContent Security is a Cybersecurity company. The midsize North Ryde, Australia-based team offers Cybersecurity and IT managed services. The firm was launched in 2000.
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UndisclosedUndisclosed10 - 49North Sydney, Australia
Services provided
70% IT Managed Services30% IT Strategy ConsultingICT Networks is an IT managed services company founded in 2009. Located in North Sydney, Australia, the team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Grange, Australia
Services provided
70% IT Managed Services30% IT Strategy ConsultingIntegrateIT Australia is an IT managed services company located in Grange, Australia. They offer IT managed services and IT strategy consulting and were launched in 2012.
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UndisclosedUndisclosed10 - 49Arundel, Australia
Services provided
50% IT Managed Services50% IT Strategy ConsultingEstablished in 2004, Mercury IT is an IT managed services and IT strategy consulting company. The team provides IT managed services and IT strategy consulting.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
32.3/40.017.2/20 Reviews7.5/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
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Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.
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