Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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UndisclosedUndisclosed250 - 999San Diego, CA
Services provided
ESET is a Cybersecurity company. Headquartered in San Diego, California, their midsize team focuses on Cybersecurity. The agency was established in 1992.
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$1,000+$25 - $49 / hr50 - 249
Services provided
Finolity Consultancy Private Limited is a Patna, India-based Digital Strategy company. They focus on Digital Strategy and Web Design and were launched in 2017.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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$1,000+$50 - $99 / hr50 - 249
Services provided
IT strategy consulting company X-Cart was founded in 2001. Headquartered in Athens, Georgia, the team offers IT strategy consulting and Custom Software Development.
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UndisclosedUndisclosed1,000 - 9,999San Antonio, TX
Services provided
Bitdefender is a Cybersecurity company. The San Antonio, Texas-based team focuses on Cybersecurity and Custom Software Development.
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UndisclosedUndisclosed50 - 249
Services provided
Purplefront Technologies Pvt Ltd is a CRM consulting and SI company. Launched in 2014, the company offers CRM consulting and SI and IT managed services.
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$1,000+$25 - $49 / hr2 - 9Farmington Hills, MI
Services provided
PlaxidityX - Automotive Cyber Security, a small Cybersecurity company, is headquartered in Farmington Hills, Michigan. Their services include Cybersecurity.
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$250,000+$300+ / hr10,000+
Services provided
Alvacomm is a Cybersecurity and artificial intelligence firm based in Cheyenne, Wyoming and East Brisbane, Australia. The team provides Cybersecurity and Artificial Intelligence.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 34 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
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$5,000+$50 - $99 / hrFreelancerOak Lawn, IL
Services provided
Nightsong Cloud & DevOps LLC is a cloud consulting & SI company launched in 2025. The team provides cloud consulting & SI and Cybersecurity.
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$1,000+$25 - $49 / hrFreelancerYerevan, Armenia
Services provided
Yanovian LLC is a Yerevan, Armenia-based custom software development company. They offer Custom Software Development and cloud consulting & SI and were established in 2025.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 101 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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UndisclosedUndisclosed50 - 249
Services provided
LionOBytes is a CRM consulting and SI company. The Princeton, New Jersey-based firm provides CRM consulting and SI and ERP consulting and SI.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Sublime Enterprises LLC, an ERP consulting and SI company, was established in 2018. The company offers ERP consulting and SI and IT managed services.
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UndisclosedUndisclosedFreelancer
Services provided
SEBKO Solution is an IT strategy consulting company. The karachi, Pakistan-based team provides IT strategy consulting and IT managed services.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
Computer and Technology Service is an other IT consulting and SI and IT managed services company launched in 2020. The small team specializes in other IT consulting and SI and IT managed services.
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$1,000+$50 - $99 / hr10 - 49
Services provided
Launched in 2019, IG Cloudops is a cloud consulting & SI company. The team focuses on cloud consulting & SI.
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$5,000+$25 - $49 / hr50 - 249
Services provided
User experience agency RT Tech Solutions was established in 2014. The team provides UX/UI Design and cloud consulting & SI and is based in Islamabad, Pakistan.
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$10,000+$300+ / hr2 - 9Elsdorf, Germany
Services provided
Shedara, an IT strategy consulting company, was established in 2024. In Elsdorf, Germany, the team focuses on IT strategy consulting and Data Annotation Services.
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Undisclosed< $25 / hr50 - 249
Services provided
Madhav Tech, an IT strategy consulting company, is in Ahmedabad, India. Launched in 2025, the team focuses on IT strategy consulting and Social Media Marketing.
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$1,000+$200 - $300 / hrFreelancerGrand Junction, CO
Services provided
Pipeline Autopsy is an IT strategy consulting company. The team is headquartered in Grand Junction, Colorado, and their services include IT strategy consulting and CRM consulting and SI.
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$1,000+$150 - $199 / hrFreelancerGrand Junction, CO
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Pipeline Autopsy is a small Grand Junction, Colorado-based CRM consulting and SI company. Their services include CRM consulting and SI and BI & big data consulting & SI.
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Undisclosed$50 - $99 / hrFreelancerChennai, India
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The Vimal Mobiles, an IT strategy consulting company, was founded in 2024. The team focuses on IT strategy consulting and BI & big data consulting & SI and is in Chennai, India.
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$10,000+$50 - $99 / hr10 - 49
Services provided
X CYBER SQUAD is a Cybersecurity and Internet & Technology Law company. Their team is located in Nagpur, India and focuses on Cybersecurity and Internet & Technology Law.
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$1,000+< $25 / hrFreelancer
Services provided
Shreeanshtech is a web design agency launched in 2024. Their team focuses on Web Design and Cybersecurity.
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$1,000+$100 - $149 / hrFreelancer
Services provided
CyberKompas is a Cybersecurity company. The small Gdańsk, Poland-based team offers Cybersecurity and IT strategy consulting. The agency was established in 2026.
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$1,000+$25 - $49 / hr250 - 999Singapore, Singapore
Services provided
CDNetworks, a Cybersecurity company, was founded in 2000. The team offers Cybersecurity.
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UndisclosedUndisclosed1,000 - 9,999London, Canada
Services provided
IT strategy consulting company Info-Tech Research Group is headquartered in London, Canada. Their services include IT strategy consulting and HR Consulting.
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$1,000+$25 - $49 / hr50 - 249
Services provided
IT strategy consulting company QuickBooks Data Repair Services is based in Newark, New Jersey. They focus on IT strategy consulting and were launched in 2004.
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$1,000+$50 - $99 / hr50 - 249
Services provided
QuickBooks Integration Services | Business App Integration is a cloud consulting & SI company. The agency is in Chicago, Illinois. Their team specializes in cloud consulting & SI.
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$1,000+$25 - $49 / hr10 - 49
Services provided
BackupBooks– Affordable QuickBooks Backup & Data Protection is a cloud consulting & SI company founded in 2006. The team provides cloud consulting & SI and is headquartered in Park Row, Texas.
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UndisclosedUndisclosed250 - 999Pune, India
Services provided
Scalefusion OneIdP is a Cybersecurity company. Headquartered in Pune, India, their midsize team focuses on Cybersecurity. The firm was launched in 2014.
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UndisclosedUndisclosed10,000+Neuilly-sur-Seine, France
Services provided
Devoteam is an IT strategy consulting company. Headquartered in Neuilly-sur-Seine, France, their team offers IT strategy consulting and Artificial Intelligence.
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Undisclosed$100 - $149 / hr2 - 9
Services provided
Dima.Risk Solutions, a Cybersecurity company, was launched in 2025. The agency focuses on Cybersecurity and AI Consulting.
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$5,000+$150 - $199 / hrFreelancerQuezon City, Philippines
Services provided
RADIIC IT Consulting is a small IT strategy consulting company founded in 2025. Their team provides IT strategy consulting and IT staff augmentation.
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$1,000+$25 - $49 / hr10 - 49Tampa, FL
Services provided
Founded in 2009, QuickBooks Access Support - QB Login Rescue is an IT strategy consulting company. The firm provides IT strategy consulting, and is small.
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Undisclosed$150 - $199 / hrFreelancerNew Haven, IN
Services provided
Cirrkah Systems Inc is an other IT consulting and SI company. The team provides other IT consulting and SI and IT managed services and is based in New Haven, Indiana.
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UndisclosedUndisclosed10 - 49Lucknow, India
Services provided
Based in Lucknow, India, ZZT is an IT strategy consulting company. Established in 2025, the team provides IT strategy consulting and Custom Software Development.
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$1,000+< $25 / hr10 - 49Madison, WI
Services provided
QuickBooks WooCommerce Integration Services is a small Accounting company. Launched in 2010, the team focuses on Accounting and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Austin, TX
Services provided
Plivo is an AI Agents company. Located in Austin, Texas, their midsize team offers AI Agents and API Development. The firm was founded in 2011.
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$1,000+< $25 / hr10 - 49Jurupa Valley, CA
Services provided
QuickBooks HubSpot CRM Integration Services is a CRM consulting and SI and ERP consulting and SI company. They provide CRM consulting and SI and ERP consulting and SI and were launched in 2005.
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$1,000+$50 - $99 / hrFreelancerBaltimore, MD
Services provided
VoltixIO is an IT strategy consulting company. Their small team is based in Baltimore, Maryland and offers IT strategy consulting and CRM consulting and SI. The agency was launched in 2026.
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$5,000+$50 - $99 / hrFreelancerSan Jose, CA
Services provided
Comwick Technologies is an other IT consulting and SI company. Their team is headquartered in San Jose, California. The company provides other IT consulting and SI and IT managed services.
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$5,000+$50 - $99 / hr2 - 9Amsterdam, Netherlands
Services provided
E-commerce development firm Made By us was launched in 2014. Based in Amsterdam, Netherlands, the team specializes in E-Commerce Development and Web Development.
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$5,000+$100 - $149 / hr2 - 9Belfast, Northern Ireland
Services provided
Located in Belfast, Northern Ireland, Big Business Agency Ltd is a pay per click company. Established in 2021, the team focuses on Pay Per Click and Social Media Marketing.
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$5,000+$50 - $99 / hr10 - 49Enschede, Netherlands
Services provided
Based in Enschede, Netherlands, Score Agency is a Product Design company. The team provides Product Design and Mobile App Development.
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$10,000+$25 - $49 / hr250 - 999India
Services provided
Headquartered in Austin, Texas and India, Impiger Technologies, Inc. Is a midsize web development firm. Their services include Web Development and Mobile App Development.
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Undisclosed$25 - $49 / hr2 - 9
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Established in 2026, DSYTech is an IT managed services company. The company focuses on IT managed services and Custom Software Development, and is small.
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$1,000+$25 - $49 / hr10 - 49Dhaka, Bangladesh
Services provided
E-Business Soft Solution is a small custom software development firm launched in 2009. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed50 - 249Brookline, MA
Services provided
Brightleaf solutions is a Document Digitization & Management company. The Brookline, Massachusetts-based team provides Document Digitization & Management and BI & big data consulting & SI.
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$5,000+$50 - $99 / hr2 - 9Vancouver, Canada
Services provided
See all 3 projectsVanwebdev LTD specializes in creating refined websites, establishing online presence, and integrating e-commerce solutions. The overall feedback highlights their professionalism, ability to exceed client expectations, and strong project management. Clients particularly appreciate their local understanding and commitment to delivering top-quality results that align with business objectives, as well as their continued support and maintenance services.
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UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
Services provided
The Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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UndisclosedUndisclosed10 - 49Edinburgh, Scotland
Services provided
Intelligent Mobile is a web design company established in 2004. Their team specializes in Web Design and Mobile App Development.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.