Cybersecurity IT Managed Services Other IT Consulting and SI
Hardware
+2
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We're impressed by their professional and attentive yet laid-back approach."

Jun 11, 2024

Business Operations Lead, RISE Construction Services, LLC

Melanie Ostovic

Other industries
Alachua, Florida
1-10 Employees
Online Review

Emerald Data Partners provides managed IT and cybersecurity services for a construction company. The team manages the client's hardware and software subscriptions and provides general tech support.

The client has been satisfied with Emergy Data Partners’ work and performance. The team has excellent follow-through and is easy to reach through tickets on their client portal, which get assigned a priority order. Moreover, they stand out for their response time to inquiries and issues.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Business Operations Lead of RISE Construction Services, LLC

Describe what your company does in a single sentence.

Consulting and Commercial Construction

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emerald Data Partners to accomplish?

Managing our hardware and software subscriptions
Cybersecurity
General Tech Support

SOLUTION

How did you find Emerald Data Partners?

Referral

Why did you select Emerald Data Partners over others?

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Managed services and technical support as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Response times to inquiries and issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My favorite quality about Emerald Data is their response time. Their client portal makes it easy to submit a ticket that gets assigned a priority order. Follow-through is efficient.

What was your primary form of communication with Emerald Data Partners?

Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed by their professional and attentive yet laid-back approach.

Are there any areas for improvement or something Emerald Data Partners could have done differently?

RATINGS

5.0

"Rapid response times"

Emerald Data Partners

Managed Service Provider

Pricing Snapshot

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