Top IT Services Companies & Outsourced IT Support
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List of the Best IT Services Providers
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
3 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent reviews of Corporate Technologies reflect a strong overall sentiment, highlighting their responsiveness, expertise, and commitment to client success. Clients appreciate their effective IT support, with specific praise for quick resolution of issues and proactive monitoring. For instance, a client noted their impressive ability to manage complex technical projects, ensuring timely delivery and clear communication. Overall, Corporate Technologies is recognized as a reliable partner in enhancing operational efficiency, with no significant areas for improvement mentioned.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.Was this helpful?
More responsive than most other service providers
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$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
35% Custom Software Development20% AI Development15% Enterprise App Modernization +3 services10% AI Agents10% AI Consulting10% IT Staff AugmentationSee all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
Reviews mention Great team
Agency04 consistently receives high praise for its exceptional team. Clients highlight the team's motivation, commitment, and flexibility in adapting to project needs. One client noted their impressive team spirit and reactivity, while another emphasized the team's strong understanding of client requirements and eagerness to solve issues creatively. Overall, the sentiment reflects a strong confidence in Agency04 as a capable and reliable partner for software development projects.-
Digital Goods Marketplace Dev for Sports Company
5.0 Apr 1, 2021Every person involved is very dedicated to the product they are building for us. We can feel a lot of passion, enthusiasm but also responsibility and everyone is self-driven. Solution-oriented by always finding a good solution to our challenges.
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Custom Software Dev for Institution-Focused IT Provider
5.0 Jul 19, 2020The most impressive part of our collaboration are skillful developers that they not only do what is expected of them, but also think ahead, ask difficult questions and yet try to find many answers themselves, communicate clearly and thoughtfully, and on top of that, understand the common goal we're working on.
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E-Commerce Solution for IT Services Company
5.0 Jun 3, 2020In addition to the excellent team spirit and commitment, the reactivity and the flexibility of the management was much appreciated when we needed to adapt AG04 team size to stick to our daily reality.
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Software Dev for Electrical Engineering Company
5.0 Jan 9, 2019We appreciate that the team has remained consistent throughout the project. They have a strong understanding of our needs because they’ve been involved since the beginning. They’re eager to learn from us and solve our issues creatively. Overall, they're a great team.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Notch received positive feedback for their effective support in digital transformation projects, particularly in telecom. Clients praised their dedication, technical expertise, and ability to meet deadlines despite challenges. One client highlighted that Notch's advice on AI models significantly improved outcomes, exceeding initial efficiency expectations. Overall, the sentiment is highly favorable, with clients expressing a strong desire to retain Notch team members for future projects.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Notch for providing excellent value for money, highlighting their competitive pricing and high-quality service. For instance, one client noted that Notch's pricing fit their budget while delivering outstanding results, and another emphasized the team's dedication and impactful advice, which exceeded expectations. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio, with several clients expressing a desire to continue or expand their engagements due to the effectiveness and affordability of Notch's services.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
20% IT Managed Services15% Application Management & Support15% Call Center Services +4 services15% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationSee all 10 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised FlairsTech for their effective project management, timely delivery, and strong communication skills. One client noted impressive availability and collaboration across global teams, while another highlighted their technical expertise and ability to enhance system performance. Both clients expressed satisfaction with the results and did not identify areas for improvement, indicating a high level of confidence in FlairsTech's capabilities.Was this helpful?
Industry Experience
FlairsTech has demonstrated expertise across various industries, including Construction, Consumer Products & Services, Hospitality, Media, Sports, and Financial Services. Clients commend their strong project management, effective communication, and ability to enhance operational efficiency. Specifically, in Construction, they excelled in DevOps and cloud services; in Consumer Products, they improved technical support processes; and in Hospitality, they enhanced customer service metrics. Overall, FlairsTech is well-suited for businesses seeking reliable tech support and innovative solutions across these sectors.
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Consumer products & services Hospitality & leisure Media Software Financial services Construction SportsWas this helpful?
More responsive than most other service providers
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$5,000+$150 - $199 / hr10 - 49Irvine, CA
Services provided
20% CRM Consulting and SI20% Custom Software Development20% ERP Consulting and SI +3 services15% BI & Big Data Consulting & SI15% IT Strategy Consulting10% AI DevelopmentArbela Technologies is a CRM consulting and SI company. They specialize in CRM consulting and SI and ERP consulting and SI and are headquartered in Irvine, California and Los Angeles, California.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
20% Accounting20% Cloud Consulting & SI20% Email Marketing +2 services20% IT Managed Services20% Other IT Consulting and SIMIT Consulting is an Email Marketing company established in 2003. Their team provides Email Marketing and cloud consulting & SI.
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$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
25% Custom Software Development21% Mobile App Development21% Web Development +3 services11% AI Consulting11% BI & Big Data Consulting & SI11% Enterprise App ModernizationSee all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
Reviews mention Adaptable
Clients consistently commend Sigma Software Group for their adaptability and responsiveness. One client noted, 'They delivered on time, adapted to our needs, and our teams worked together seamlessly,' highlighting the collaborative nature of the engagement. Their ability to adjust to client requirements while maintaining efficiency was particularly praised, although one client suggested a desire for more proactive web guidance. Overall, the sentiment reflects a strong appreciation for their flexible approach in project management.-
Website Revamp & SEO for SaaS Advertising Platform
4.5 Dec 11, 2025They delivered on time, adapted to our needs, and our teams worked together seamlessly.
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0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Sigma Software Group indicate a strong overall sentiment, highlighting their efficiency, creativity, and collaborative spirit. Clients have noted measurable improvements in website engagement and lead generation following project completion. One client particularly appreciated the team's timely delivery and adaptability, while suggesting a desire for more proactive web guidance. Overall, Sigma Software Group is recognized for its alignment with client values and effective communication throughout the project lifecycle.Was this helpful?
Industry Experience
Sigma Software Group has demonstrated significant expertise across various industries, including Advertising & Marketing, Aviation, Food & Beverage, Financial Services, Education, and more. Clients consistently highlight their strong project management skills, timely delivery, and adaptability to specific industry needs. In Advertising & Marketing, they excel in application development and integration, while in Financial Services and Aviation, their capacity for staff augmentation and compliance adherence is notable. Overall, feedback is overwhelmingly positive, indicating a strong fit for clients in technology-driven sectors seeking reliable partnerships.
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Other Industry Food & Beverage Information technology Financial services Education Logistics & Supply Chain Construction Arts, entertainment & music Software Sports IT Services Manufacturing Automotive Retail Real estate Design Healthcare Gambling Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Sigma Software Group highlights a strong sentiment of value for money. Many clients noted that the pricing aligns well with their budget while receiving high-quality services. For instance, one client appreciated Sigma's 'good value for cost' and noted their impressive integration with existing teams. However, some clients mentioned that while they received excellent service, the pricing could be perceived as high in some cases. Overall, the consensus reflects satisfaction with the cost-to-value ratio.Was this helpful?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
50% Custom Software Development10% Application Testing10% BI & Big Data Consulting & SI +5 services10% Enterprise App Modernization5% AI Development5% Cloud Consulting & SI5% Mobile App Development5% UX/UI DesignSee all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
Industry Experience
Rare Crew has demonstrated strong expertise across various industries, including Sports, Healthcare, Education, and Media. Clients in the Sports industry praised their understanding of operational needs, resulting in efficient POS systems. In Healthcare, their custom applications enhanced tracking and data visualization for children's speech services. The Education sector noted their effective HR software for talent management, while Media clients appreciated their robust CRM solutions. Overall sentiment reflects satisfaction in their responsiveness, project management, and ability to deliver tailored solutions.
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Other Industry Sports Nonprofit IT Services Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Rare Crew's competitive pricing and strong value for money. One client noted that their 'pricing fit our budget' and emphasized their 'good value for cost.' Another mentioned that Rare Crew delivered projects 'on time and on budget,' reinforcing their reliability. Overall, the sentiment across reviews indicates satisfaction with the cost-effectiveness of Rare Crew's services, with clients appreciating the quality delivered in relation to the investment made.Was this helpful?
More responsive than most other service providers
Get in TouchRare Crew is very responsive
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UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
20% Cloud Consulting & SI20% Cybersecurity20% IT Managed Services +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SISee all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Datalink Networks Inc. indicate a strong overall sentiment of satisfaction among clients. Notably, one client praised their 'headspinningly fast, competent service' and highlighted their proactive approach in resolving implementation difficulties. The team was commended for effectively guiding a nonprofit in deploying Barracuda email services, ensuring a smooth process despite challenges. Clients appreciated the prompt communication and felt valued, with one stating, 'They made us feel like the #1 client.'Was this helpful?
Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
20% Cloud Consulting & SI20% Compliance Consulting20% Cybersecurity +2 services20% Digital Engineering20% IT Managed ServicesCodexon Corp, a cloud consulting & SI company, is located in Roswell, Georgia. They provide cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed10 - 49Manchester, England
Services provided
30% IT Managed Services25% Custom Software Development25% Cybersecurity +2 services10% IT Strategy Consulting10% Web DesignNetMonkeys Ltd is a small IT managed services company established in 2003. Their services include IT managed services and Cybersecurity.
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$1,000+$25 - $49 / hr10 - 49
Services provided
25% Web Development20% Mobile App Development15% Cloud Consulting & SI +3 services15% IT Managed Services15% IT Strategy Consulting10% CybersecuritySee all 1 projectsMastercorp specializes in UI design and web development, offering efficient and budget-friendly solutions. Their reviews highlight timely project delivery and exceptional customer support, making them a reliable choice for digitalizing educational materials. Clients particularly appreciate Mastercorp's efficiency and responsiveness, with no significant areas for improvement noted.
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$1,000+$200 - $300 / hr2 - 9Dallas, TX
Services provided
40% Cybersecurity40% IT Managed Services20% IT Strategy ConsultingSewelltech, a Cybersecurity company, is headquartered in Dallas, Texas. They specialize in Cybersecurity and IT managed services.
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UndisclosedUndisclosed250 - 999Hyderabad, India
Services provided
10% AI Development10% BI & Big Data Consulting & SI10% Cloud Consulting & SI +11 services10% IT Staff Augmentation10% IT Strategy Consulting8% IT Managed Services8% Web Development7% Application Testing6% Application Management & Support5% Custom Software Development5% IoT Development5% Mobile App Development3% Enterprise App Modernization3% Other Application DevelopmentNSR Information Systems is an IT strategy consulting company. They were established in 2014 and specialize in IT strategy consulting and BI & big data consulting & SI.
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$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
25% Custom Software Development20% IT Staff Augmentation15% Web Development +4 services10% AI Development10% IT Managed Services10% IT Strategy Consulting10% Mobile App DevelopmentSee all 34 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
6 of 6 reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, client feedback for Dreamix highlights their strong project management, effective communication, and high-quality deliverables. Clients praised their ability to integrate seamlessly into teams, as noted by the Director of Digital Development at Icelandair, who emphasized their cultural fit and proactive support. The CFO of MSJ International noted a doubling of productivity due to Dreamix's automation solutions. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending their services without reservations.Was this helpful?
Industry Experience
Dreamix has demonstrated expertise across various industries, including Healthcare, Aviation, Supply Chain, Construction, and Media. Clients commend their strong technical capabilities, effective communication, and cultural alignment. In Healthcare, they excelled in AI integration and compliance solutions. In Aviation, they rapidly scaled digital initiatives. Manufacturing clients noted improvements in predictive maintenance and data integration. Overall, Dreamix is well-regarded for delivering high-quality solutions, making them a suitable partner for projects in technology-driven sectors.
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Supply Chain, Logistics, and Transport Manufacturing Software Real estate Other Industry IT Services Utilities Media Research Consulting Nonprofit Consumer Products Construction Transportation Recreation Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Dreamix's strong value for money, with many noting their competitive pricing and quality of work. One client emphasized, 'they offered good value for the cost,' while another remarked on their 'great culture fit' and 'good value for cost.' Overall, clients expressed satisfaction with the quality of deliverables relative to the investment, often stating that Dreamix exceeded expectations and delivered high-quality results within budget constraints.Was this helpful?
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$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
20% Custom Software Development20% Web Development15% AI Development +5 services10% Cybersecurity10% IT Staff Augmentation10% Mobile App Development10% Staffing5% UX/UI DesignSee all 39 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
Reviews mention Great team
Clients consistently praise Accedia for their skilled and talented team, highlighting their significant contributions to complex projects. One CEO noted that Accedia's resources exceeded expectations compared to a previous offshore company, emphasizing their superior talent and collaborative approach. The client appreciated the team's ability to tackle challenging tasks, such as open banking integration and chatbot development, demonstrating a strong commitment to delivering high-quality results.-
Custom Software Development for Railway Engineering Co
5.0 Dec 2, 2022Accedia’s team is constantly finding ways to have a better process and give us input on how we can improve the product they’re managing for us, which is important for every service provider — we trust them, and they’re part of our ongoing success. They’re straightforward and interesting, which makes them stand out from other providers.
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Dev & UI/UX Design Staff Aug for Digital Banking Startup
4.5 Nov 1, 2022The two resources Accedia provided were really good. Since they had a skilled and talented team, they could approach each other to get more experience. We weren’t just getting the resources we were paying for; behind them, they had a talented group they had access to.
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Industry Experience
Accedia has garnered positive feedback across multiple industries, notably in Financial Services, IT Services, Healthcare, Energy, and Software. Clients commend their technical expertise, project management, and adaptability, often highlighting successful outcomes such as improved operational efficiency and product innovation. In Financial Services, their solutions enhanced compliance and automation. In IT Services, they integrated complex systems efficiently. Their collaborative approach in Healthcare and Energy led to significant advancements in software quality and user experience. Overall, Accedia is well-suited for projects requiring technical proficiency and strategic alignment.
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Financial services IT Services Energy & natural resources Healthcare Restaurants Other Industry Information technology Automotive Engineering Environmental Services Consulting Software Construction Nonprofit Business services Hospitality & leisure Media Advertising & marketing Agriculture ManufacturingWas this helpful?
More responsive than most other service providers
Get in TouchAccedia is very responsive
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$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
40% IT Staff Augmentation40% Recruiting10% Cybersecurity +1 service10% HR ConsultingSee all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Winged IT has been overwhelmingly positive. A financial services company highlighted their impressive ability to recruit over 250 qualified candidates, demonstrating responsiveness and professionalism throughout the process. Clients appreciated Winged IT's adaptation to feedback and timely delivery of candidates, which facilitated the development of a tech hub in Poland. Overall, clients noted a strong alignment with company values and a high level of satisfaction with the quality of service provided.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Winged IT for delivering good value for cost, with many highlighting that their pricing fit within budget constraints. For example, the COO of Redpoint Cyber mentioned that Winged IT’s pricing was aligned with their budget and offered good value. Similarly, the CEO of Refracted Security noted that Winged IT provided strong candidates quickly without compromising on quality, reinforcing positive sentiments about cost-effectiveness across multiple reviews.Was this helpful?
More responsive than most other service providers
Get in TouchWinged IT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$25,000+$50 - $99 / hr250 - 999Kriftel, Germany
Services provided
50% IT Staff Augmentation20% IT Managed Services10% BI & Big Data Consulting & SI +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingMidsize IT staff augmentation company M3TA.IT GmbH, is in Kriftel, Germany. Their services include IT staff augmentation and IT managed services.
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UndisclosedUndisclosed250 - 999
Services provided
10% AI Consulting10% AI Development10% Cloud Consulting & SI +8 services10% Custom Software Development10% DevOps Managed Services10% ERP Consulting and SI10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting5% Business Consulting5% Generative AITantranZm is an IT strategy consulting company. Founded in 2016, the agency is headquartered in Faridabad, India. Their services include IT strategy consulting and cloud consulting & SI.
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$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
20% Custom Software Development10% AI Development10% BI & Big Data Consulting & SI +6 services10% Blockchain10% Cloud Consulting & SI10% Cybersecurity10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentSee all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Innowise has received positive feedback for their ability to deliver custom database solutions efficiently. A client praised their effective project management, noting that Innowise outperformed a previous vendor by adhering to timelines and budgets. The integration of workflows and reporting was highlighted as a significant improvement, reducing labor for the client. Overall, sentiments reflect satisfaction with Innowise's professionalism and the quality of their deliverables.Was this helpful?
Industry Experience
Innowise Group has demonstrated extensive expertise across various industries, including healthcare, information technology, financial services, and advertising & marketing. Clients praised their technical proficiency, project management skills, and ability to deliver solutions that enhance operational efficiency. Feedback reveals a consistent sentiment of satisfaction, particularly in healthcare and IT services, with notable improvements in workflow and compliance. Businesses in need of software development, data management, or digital transformation in these sectors would benefit significantly from engaging Innowise.
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Design Information technology Advertising & marketing Arts, entertainment & music Software Financial services Energy & natural resources Healthcare Construction Gaming Business services IT Services Consulting Other Industry Consumer Products Telecommunications Human Resources Wellness & Fitness Manufacturing EducationWas this helpful?
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United States (15) Germany (10) Italy (6) England (4) Switzerland (4) Israel (3) Estonia (3) Luxembourg (2) France (2) Ireland (2) Lithuania (1) Qatar (1) Armenia (1) Finland (1) New Zealand (1) Norway (1) Poland (1) Georgia (1) South Africa (1) Sweden (1) Denmark (1) Thailand (1) Belarus (1) Bosnia and Herzegovina (1)Was this helpful?
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$10,000+$50 - $99 / hr2 - 9Berlin, Germany
Services provided
60% Web Development20% Mobile App Development10% Cloud Consulting & SI +1 service10% IT Strategy ConsultingDevConsult Berlin, a website development firm, is located in Berlin, Germany. Launched in 2019, the team focuses on Web Development and Mobile App Development.
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$1,000+$25 - $49 / hr10 - 49Oslo, Norway
Services provided
30% Custom Software Development20% IT Strategy Consulting10% Business Consulting +4 services10% IT Managed Services10% Other IT Consulting and SI10% Social Media Marketing10% UX/UI DesignAbsoluIT is a custom software development company. Their team is in Oslo, Norway and provides Custom Software Development and IT strategy consulting.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
25% BI & Big Data Consulting & SI25% Business Consulting15% Cloud Consulting & SI +6 services10% IT Strategy Consulting5% AI Development5% Application Testing5% Blockchain5% CRM Consulting and SI5% ERP Consulting and SIDelv Global, a data analytics company, was launched in 2007. They provides BI & big data consulting & SI and Business Consulting.
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$5,000+$25 - $49 / hr50 - 249
Services provided
30% Financial Advising & Planning15% Cybersecurity15% IT Managed Services +3 services15% IT Staff Augmentation15% IT Strategy Consulting10% Custom Software DevelopmentSee all 1 projectsSPC NXT Consulting specializes in application development, encompassing requirements gathering, design, development, testing, deployment, and ongoing maintenance. Reviews highlight their proficiency in delivering visually appealing, user-friendly applications while maintaining active communication and support. Clients appreciate the seamless user experience and successful deployment, though suggestions include increasing team size for enhanced capacity.
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$10,000+$50 - $99 / hr10 - 49
Services provided
20% Custom Software Development20% Cybersecurity20% Enterprise App Modernization +2 services20% IT Managed Services20% IT Strategy ConsultingAryson Technologies, a custom software development firm, was launched in 2014. The team provides Custom Software Development and Enterprise App Modernization.
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$10,000+$50 - $99 / hr10 - 49
Services provided
20% CRM Consulting and SI20% Cloud Consulting & SI20% Custom Software Development +3 services20% IT Staff Augmentation10% ERP Consulting and SI10% Web DesignQNL Software, a cloud consulting & SI company, was launched in 2023. They provides cloud consulting & SI and CRM consulting and SI.
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$1,000+< $25 / hr50 - 249Ahmedabad, India
Services provided
50% ERP Consulting and SI25% Mobile App Development25% Web DevelopmentFounded in 2010, Jstechno Solutions Pvt Ltd is an ERP consulting and SI company. Their team focuses on ERP consulting and SI and Mobile App Development.
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$100,000+$50 - $99 / hr50 - 249Pasig, Philippines
Services provided
20% BI & Big Data Consulting & SI20% Cybersecurity15% Other IT Consulting and SI +4 services15% Robotics Process Automation10% AI Consulting10% AI Development10% Generative AIWorkcentric Solutions Consulting Inc is a business intelligence company established in 2003. The team provides BI & big data consulting & SI and Cybersecurity.
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$25,000+$25 - $49 / hr10,000+Shen Zhen Shi, China
Services provided
35% Custom Software Development30% IT Staff Augmentation10% Mobile App Development +4 services10% Web Development5% BI & Big Data Consulting & SI5% Cloud Consulting & SI5% IT Managed ServicesCustom software development company Farben Information (Singapore) Pte.Ltd. Was launched in 2006. The large team offers Custom Software Development and IT staff augmentation.
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UndisclosedUndisclosed10 - 49Suffern, NY
Services provided
48% IT Strategy Consulting33% IT Managed Services19% CybersecurityItCon Inc is an IT strategy consulting company. The Suffern, New York-based firm was founded in 2008. Their services include IT strategy consulting and IT managed services.
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$1,000+$150 - $199 / hr10 - 49Brisbane City, Australia
Services provided
44% IT Managed Services30% Cybersecurity7% Cloud Consulting & SI +4 services7% Unified Communications Consulting & SI5% IT Strategy Consulting5% IoT Development2% Application Management & SupportLaunched in 2005, ClubIT is an IT managed services company. The small team specializes in IT managed services and Cybersecurity.
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$10,000+$150 - $199 / hr250 - 999Reston, VA
Services provided
40% Cybersecurity20% IT Managed Services20% IT Strategy Consulting +2 services10% Application Testing10% Cloud Consulting & SICybersecurity company Mandiant was established in 2004. Based in Reston, Virginia, the team focuses on Cybersecurity and IT managed services.
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UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Services provided
40% IT Managed Services20% IT Strategy Consulting10% BI & Big Data Consulting & SI +3 services10% Cybersecurity10% ERP Consulting and SI10% Mobile App DevelopmentIntertec Systems is an IT managed services company. The Dubai, United Arab Emirates-based team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed250 - 999Troy, MI
Services provided
20% ERP Consulting and SI15% AI Development15% BI & Big Data Consulting & SI +4 services15% Cloud Consulting & SI15% IT Managed Services10% IT Staff Augmentation10% IT Strategy ConsultingVigilant Technologies LLC is an ERP consulting and SI company. Their team is in Troy, Michigan and Duluth, Georgia and focuses on ERP consulting and SI and Artificial Intelligence.
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UndisclosedUndisclosed250 - 999Ashburn, VA
Services provided
30% Cybersecurity20% Cloud Consulting & SI20% Compliance Consulting +2 services20% IT Managed Services10% IT Strategy ConsultingCybersecurity company Telos Corporation is headquartered in Ashburn, Virginia. Established in 1971, the team specializes in Cybersecurity and cloud consulting & SI.
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UndisclosedUndisclosed250 - 999Złotniki, Poland
Services provided
20% BI & Big Data Consulting & SI20% Cloud Consulting & SI20% Custom Software Development +3 services20% ERP Consulting and SI10% Cybersecurity10% IT Managed ServicesAll for One Poland is a Złotniki, Poland-based business intelligence company. They offer BI & big data consulting & SI and cloud consulting & SI and were established in 1995.
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UndisclosedUndisclosed250 - 999Columbus, OH
Services provided
20% Application Management & Support20% Cloud Consulting & SI20% Cybersecurity +3 services20% IT Managed Services10% Business Consulting10% IT Strategy ConsultingCloud consulting & SI company Ventech Solutions was founded in 2001. The firm provides cloud consulting & SI and Cybersecurity, and is midsize.
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UndisclosedUndisclosed250 - 999Svendborg, Denmark
Services provided
20% AI Development20% Cloud Consulting & SI20% Cybersecurity +3 services20% IT Managed Services10% Document Digitization & Management10% IT Strategy ConsultingEstablished in 1995, Danoffice IT, a midsize cloud consulting & SI company, is headquartered in Svendborg, Denmark. Their services include cloud consulting & SI and Cybersecurity.
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$10,000+Undisclosed2 - 9Welwyn, England
Services provided
10% AI Development10% Application Management & Support10% BI & Big Data Consulting & SI +7 services10% Cloud Consulting & SI10% Cybersecurity10% IT Managed Services10% IT Strategy Consulting10% IoT Development10% Other Application Development10% Other IT Consulting and SIColibri Digital, an artificial intelligence firm, was launched in 2015. The agency specializes in Artificial Intelligence and BI & big data consulting & SI, and is small.
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$1,000+$25 - $49 / hr2 - 9Burwood, Australia
Services provided
20% Custom Software Development20% Cybersecurity20% IT Strategy Consulting +4 services10% Application Management & Support10% Cloud Consulting & SI10% E-Commerce Development10% Other IT Consulting and SIBenchmark IT Services is a software development firm. The team offers Custom Software Development and Cybersecurity and is in Burwood, Australia and Malvern East, Australia.
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$5,000+$25 - $49 / hr250 - 999
Services provided
25% ERP Consulting and SI20% IT Staff Augmentation15% CRM Consulting and SI +4 services10% Business Consulting10% IT Managed Services10% IT Strategy Consulting10% Low/No Code DevelopmentFounded in 2019, InfusAi is an ERP consulting and SI company. Headquartered in Singapore, Singapore and Mumbai, India, the team offers ERP consulting and SI and IT staff augmentation.
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$5,000+$25 - $49 / hr250 - 999Jaipur, India
Services provided
50% IT Staff Augmentation20% Other IT Consulting and SI10% CRM Consulting and SI +2 services10% Cloud Consulting & SI10% IT Managed ServicesSmart IT Staff is an IT staff augmentation company launched in 2017. The agency focuses on IT staff augmentation and other IT consulting and SI.
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$5,000+$25 - $49 / hr2 - 9București, Romania
Services provided
20% BI & Big Data Consulting & SI20% Custom Software Development15% Cybersecurity +6 services15% IoT Development10% AI Development5% Graphic Design5% UX/UI Design5% Web Design5% Web DevelopmentEntex Logic is a web design company. The București, Romania-based company offers Web Design and UX/UI Design.
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$1,000+< $25 / hr10 - 49Bengaluru, India
Services provided
50% IT Managed Services30% Cybersecurity20% IT Strategy ConsultingIT managed services company Crypracks was founded in 2017. The agency focuses on IT managed services and Cybersecurity.
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$10,000+$25 - $49 / hr10 - 49Ternopil, Ukraine
Services provided
30% BI & Big Data Consulting & SI30% Cloud Consulting & SI20% Custom Software Development +1 service20% IT Strategy ConsultingFounded in 2016, ScalHive LLC is a small data analytics company in Ternopil, Ukraine. Their team provides BI & big data consulting & SI and cloud consulting & SI.
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$5,000+$25 - $49 / hr10 - 49
Services provided
40% IT Strategy Consulting20% Application Management & Support20% Cloud Consulting & SI +1 service20% IT Managed ServicesIT strategy consulting company Itzdata is located in Guatemala City, Guatemala. They specialize in IT strategy consulting and cloud consulting & SI.
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$1,000+$150 - $199 / hr10 - 49
Services provided
20% CRM Consulting and SI20% IT Managed Services20% IT Staff Augmentation +2 services20% IT Strategy Consulting20% Other IT Consulting and SIArmory5 is an IT strategy consulting company. They are based in New York City, New York and have small team. Their services include IT strategy consulting and CRM consulting and SI.
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$5,000+$25 - $49 / hr10 - 49Noida, India
Services provided
30% CRM Consulting and SI30% Cloud Consulting & SI10% IT Managed Services +4 services10% IT Staff Augmentation10% IT Strategy Consulting5% Application Management & Support5% Custom Software DevelopmentRevolve Softech Pvt Ltd is a cloud consulting & SI company. Located in Noida, India and Houston, Texas, their team provides cloud consulting & SI and CRM consulting and SI.
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$25,000+$100 - $149 / hr10 - 49Houston, TX
Services provided
50% E-Commerce Development15% Enterprise App Modernization10% CRM Consulting and SI +3 services10% IT Strategy Consulting10% Other Application Development5% BI & Big Data Consulting & SICSS Commerce is an e-commerce development firm. They were launched in 2018, and their services include E-Commerce Development and Enterprise App Modernization.
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$10,000+$100 - $149 / hr10 - 49Mumbai, India
Services provided
35% Custom Software Development30% Cloud Consulting & SI20% IT Strategy Consulting +1 service15% ERP Consulting and SIKenCloud Systems Pvt. Ltd, a small software development company, is headquartered in Mumbai, India. The team specializes in Custom Software Development and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
50% IT Managed Services25% Cybersecurity10% Other IT Consulting and SI +3 services5% IT Staff Augmentation5% IT Strategy Consulting5% Unified Communications Consulting & SIUniVirtual Solutions, Inc. Is an IT managed services company located in Atlanta, Georgia. Established in 2009, the team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Pickering, Canada
Services provided
60% Cybersecurity20% IT Managed Services10% Cloud Consulting & SI +1 service10% IT Strategy ConsultingIpseity Security Inc. Is a Cybersecurity company launched in 2019. The small team provides Cybersecurity and IT managed services.
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$10,000+$300+ / hr10 - 49London, England
Services provided
50% Cybersecurity20% IT Managed Services20% IT Strategy Consulting +1 service10% IT Staff AugmentationOTIFYD is a Cybersecurity company in London, England and Dubai, United Arab Emirates. They specialize in Cybersecurity and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Cincinnati, OH
Services provided
25% Cybersecurity25% IT Managed Services20% Cloud Consulting & SI +2 services15% Building Security Services15% Business Continuity ManagementSmall Cybersecurity company Skynet Innovations, is in Cincinnati, Ohio. The team offers Cybersecurity and IT managed services.
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$1,000+$25 - $49 / hr2 - 9
Services provided
20% Cloud Consulting & SI20% Custom Software Development20% IT Managed Services +2 services20% Mobile App Development20% Web DevelopmentCloud consulting & SI company Cirrus Bridge is located in Pretoria, South Africa. They specialize in cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed10 - 49Austin, TX
Services provided
40% Cybersecurity40% IT Managed Services20% IT Strategy ConsultingCybersecurity company Clear Guidance Parnters was established in 2019. In Austin, Texas, the team focuses on Cybersecurity and IT managed services.
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Undisclosed$100 - $149 / hr10 - 49
Services provided
40% Cybersecurity40% IT Managed Services20% IT Strategy ConsultingIT Guys, LLC is a Cybersecurity company in Havertown, Pennsylvania. Their services include Cybersecurity and IT managed services.
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$1,000+Undisclosed10 - 49
Services provided
50% IT Managed Services30% Cybersecurity20% IT Strategy ConsultingDependable Solutions Inc | Managed IT Services & IT Support Company in Madison is an IT managed services company. The La Crosse, Wisconsin-based agency provides IT managed services and
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Undisclosed< $25 / hr10 - 49
Services provided
20% CRM Consulting and SI20% IT Strategy Consulting20% Other IT Consulting and SI +3 services15% IT Managed Services15% Web Design10% UX/UI DesignDotoit Web Builder is a CRM consulting and SI company based in Patiala, India. Their services include CRM consulting and SI and IT strategy consulting.
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Undisclosed$25 - $49 / hr10 - 49
Services provided
50% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +1 service10% IT Strategy ConsultingIT managed services company Dracones IT was launched in 2011. The small team provides IT managed services and Cybersecurity.
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$1,000+$25 - $49 / hr2 - 9Singapore
Services provided
25% IT Managed Services20% Cloud Consulting & SI10% Cybersecurity +9 services5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% E-Commerce Development5% IT Staff Augmentation5% IT Strategy Consulting5% Mobile App Development5% Other IT Consulting and SI5% Web DevelopmentLaunched in 2012, Sysnet Infocom Private Limited is an IT managed services company. The team provides IT managed services and cloud consulting & SI.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.6/40.017/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.1/40.017.4/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting
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Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.
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