Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 11 projectsCorporate Technologies is a managed IT services provider that offers comprehensive IT support, infrastructure management, and cybersecurity solutions. Clients consistently praise their responsiveness, professionalism, and ability to meet project deadlines, with approximately 90% of reviews highlighting their effective communication and timely problem resolution. They are recognized for their knowledgeable staff and customized solutions, making them a valuable partner in enhancing operational efficiency.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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UndisclosedUndisclosed250 - 999Reading, MA
Services provided
Eliassen Group, an IT strategy consulting company, was launched in 1989. The team offers IT strategy consulting and cloud consulting & SI.
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$5,000+$150 - $199 / hr50 - 249
Services provided
CSPi Technology Solutions is a midsize IT managed services company. Founded in 1970, the team provides IT managed services and Cybersecurity.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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$1,000+$100 - $149 / hr50 - 249Frederick, MD
Services provided
Swift Systems, Inc. Is a midsize IT managed services company. Founded in 1998, the team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed1,000 - 9,999Buffalo, NY
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Founded in 1966, CTG, a large custom software development company, is headquartered in Buffalo, New York. Their services include Custom Software Development and Mobile App Development.
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Undisclosed$25 - $49 / hr10 - 49
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Launched in 2023, ab is a small Las Vegas, Nevada-based IT strategy consulting company. Their team provides IT strategy consulting and Cybersecurity.
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$1,000+$50 - $99 / hr10 - 49Hacienda Heights, CA
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IT strategy consulting company Alpha & Omega Computer Inc. Is headquartered in Hacienda Heights, California. They specialize in IT strategy consulting and IT managed services.
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$5,000+$100 - $149 / hr2 - 9Crema, Italy
Services provided
Utixo Italia srl is a Crema, Italy-based IT strategy consulting company. They provide IT strategy consulting and cloud consulting & SI.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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$1,000+$100 - $149 / hr2 - 9
Services provided
In Noblesville, Indiana, NFC Information Technology is an IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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$5,000+$100 - $149 / hr2 - 9Lafayette, LA
Services provided
Computer Concepts, an IT strategy consulting company, offer IT strategy consulting and cloud consulting & SI. They were founded in 2000.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
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UndisclosedUndisclosed2 - 9Piscataway, NJ
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LikeMinds Consulting inc is an IT strategy consulting company located in Piscataway, New Jersey. They provide IT strategy consulting and cloud consulting & SI and were established in 2023.
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$10,000+$100 - $149 / hr2 - 9
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IT strategy consulting company IGTech365, LLC is based in Tampa, Florida. Launched in 2015, the team offers IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Lenexa, KS
Services provided
Tech Wyze, a small IT strategy consulting company, is located in Lenexa, Kansas. The team offers IT strategy consulting and cloud consulting & SI.
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$1,000+$150 - $199 / hr2 - 9Salinas, CA
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Adaptive Information Systems is an IT strategy consulting company. The Salinas, California-based firm provides IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Columbus, OH
Services provided
Xtek Partners, Inc. Is an IT strategy consulting company. They were founded in 2020, and their services include IT strategy consulting and cloud consulting & SI.
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Undisclosed$25 - $49 / hr2 - 9Tampa, FL
Services provided
Based in Tampa, Florida, Diversicom Corporation is a small IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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$1,000+< $25 / hr2 - 9Overland Park, KS
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Moonshot Solutions, an IT strategy consulting company, is headquartered in Overland Park, Kansas. They provide IT strategy consulting and cloud consulting & SI and were founded in 2018.
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$50,000+$50 - $99 / hr2 - 9Vimercate, Italy
Services provided
BullTech Informatica SRL is an IT managed services company. They were founded in 2012 and offer IT managed services and Cybersecurity.
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$25,000+Undisclosed50 - 249Kochi, India
Services provided
Phases is a cloud consulting & SI company. They provide cloud consulting & SI and IT staff augmentation and were launched in 2011.
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$1,000+$25 - $49 / hr50 - 249Islamabad, Pakistan
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IT managed services company WinTuple specializes in IT managed services and IT strategy consulting. They were founded in 2005.
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UndisclosedUndisclosed2 - 9
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IT strategy consulting company Bitscaled is headquartered in Tampa, Florida. Established in 2023, the team provides IT strategy consulting and Cybersecurity.
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$1,000+$50 - $99 / hr2 - 9Wrocław, Poland
Services provided
GBBW, an IT managed services company, was founded in 2024. They provides IT managed services and IT strategy consulting.
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$25,000+$150 - $199 / hr2 - 9San Diego, CA
Services provided
Founded in 2019, Enstal Technologies is a small San Diego, California-based Cybersecurity company. Their team offers Cybersecurity and IT strategy consulting.
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$1,000+$100 - $149 / hr2 - 9Villa Park, CA
Services provided
Acentec, Inc. Is an IT managed services company. The Villa Park, California-based company focuses on IT managed services and IT strategy consulting.
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Undisclosed$100 - $149 / hr2 - 9
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InLigo is an IT managed services company. Established in 2008, the team specializes in IT managed services and cloud consulting & SI. The company is located in Panama City Beach, Florida.
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UndisclosedUndisclosed2 - 9Lenexa, KS
Services provided
Founded in 2020, Omega Tecks LLC is a Cybersecurity company. Based in Lenexa, Kansas, the team offers Cybersecurity and IT managed services.
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$1,000+Undisclosed2 - 9
Services provided
IT managed services company Surge Solutions is in Villa Park, Illinois. The team specializes in IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr2 - 9
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In Chicopee, Massachusetts, TechNet New England is an IT strategy consulting company. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Gaithersburg, MD
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OmniNET Plus is a Cybersecurity company founded in 1995. In Gaithersburg, Maryland, the team focuses on Cybersecurity and IT managed services.
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$10,000+$50 - $99 / hr10 - 49Rutherford, NJ
Services provided
TRIBECLOUD LLC is a small Rutherford, New Jersey-based cloud consulting & SI company. The team specializes in cloud consulting & SI and IT managed services.
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$5,000+$100 - $149 / hr10 - 49Los Angeles, CA
Services provided
Vitalpoint IT Suport Los Angeles is a small Los Angeles, California-based IT managed services company. The team focuses on IT managed services and Cybersecurity.
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$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Services provided
Headquartered in Los Angeles, California, Methodology IT is an IT managed services company. Founded in 1998, the team offers IT managed services and cloud consulting & SI.
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$10,000+$150 - $199 / hr10 - 49Beachwood, OH
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Stack Intelligence is a small IT strategy consulting company launched in 2018. Their team provides IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
BB2 Technology Group is a small Irvine, California-based UX design company. The team focuses on UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
Canum AI is a Cybersecurity company. In Bengaluru, India, their small team specializes in Cybersecurity and IT managed services. The company was launched in 2021.
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$5,000+$25 - $49 / hr50 - 249Addis Ababa, Ethiopia
Services provided
Ablaze Labs, an IT strategy consulting company, is based in Addis Ababa, Ethiopia. Founded in 2021, the team provides IT strategy consulting and Call Center Services.
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$1,000+< $25 / hr10 - 49Jaipur, India
Services provided
Established in 2020, Techtwins Technologies is a Cybersecurity company. The company specializes in Cybersecurity and IT strategy consulting, and is small.
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$5,000+$50 - $99 / hr50 - 249
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Skupina stroka.si - Stroka produkt d.o.o. Is a business intelligence company. Established in 1993, their team specializes in BI & big data consulting & SI and Cybersecurity.
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UndisclosedUndisclosed250 - 999Orem, UT
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Launched in 2000, SecurityMetrics, a midsize Cybersecurity company, is based in Orem, Utah. Their services include Cybersecurity and Compliance Consulting.
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$1,000+$150 - $199 / hr2 - 9Reno, NV
Services provided
Sierra Miles Group, LLC is a Reno, Nevada-based IT managed services company. They specialize in IT managed services and IT strategy consulting.
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$1,000+$25 - $49 / hr50 - 249
Services provided
Established in 2011, workMETHODS Solutions, a midsize IT strategy consulting company, is located in Reston, Virginia. Their team specializes in IT strategy consulting and Cybersecurity.
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$10,000+$100 - $149 / hr10 - 49San Francisco, CA
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IAppSys, a cloud consulting & SI company, provide cloud consulting & SI and IT managed services. They were launched in 2007.
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UndisclosedUndisclosed2 - 9Framingham, MA
Services provided
See all 1 projectsRevenue Ops LLC is a consulting firm specializing in Salesforce Marketing Cloud implementation and social media management. The reviews indicate a lack of effective communication and project management, with 100% of reviewers highlighting issues in these areas, leading to client dissatisfaction. While they delivered the required setup, clients reported needing to correct errors and manage the project independently.
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$10,000+Undisclosed50 - 249Wrocław, Poland
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Launched in 2006, IT-Dev Sp. Z o.o., a midsize cloud consulting & SI company, is in Wrocław, Poland. Their team specializes in cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Infinitely Virtual (IV), an IT managed services company, is based in Los Angeles, California. The team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Washington, DC
Services provided
Founded in 1999, EastBanc Technologies is a midsize custom software development company. Their services include Custom Software Development and BI & big data consulting & SI.
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$10,000+$150 - $199 / hr50 - 249Austin, TX
Services provided
CynergisTek is an Austin, Texas-based Cybersecurity company. Launched in 2004, the team specializes in Cybersecurity and IT managed services.
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$5,000+$100 - $149 / hr1,000 - 9,999Richmond Hill, Canada
Services provided
Compugen is an IT managed services company launched in 1981. The company provides IT managed services and IT strategy consulting, and is large.
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$5,000+$100 - $149 / hr50 - 249London, England
Services provided
Launched in 2000, hSo is a midsize IT managed services company based in London, England. Their team offers IT managed services and IT strategy consulting.
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$25,000+$150 - $199 / hr10 - 49Bengaluru, India
Services provided
Shieldworkz is an IT strategy consulting company founded in 2024. Their services include IT strategy consulting and Cybersecurity.
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UndisclosedUndisclosed1,000 - 9,999
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Sangfor is a Cybersecurity company established in 2000. The firm focuses on Cybersecurity and cloud consulting & SI.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.9/40.018.6/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249Astana, Kazakhstan
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
85% IT Consulting15% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
32.3/40.017.2/20 Reviews7.5/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.1/40.016/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
What Businesses Need To Know About Data Security & AI in 2026
SMBs are investing more in data security as AI-driven threats rise. Here’s how IT teams are guarding important data and adapting to new dangers.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.