Please describe the scope of their involvement.
We use three core platforms: Magento, WordPress, and Drupal. They provide us support for all of them.
They've carried out the implementation of each regional website my company operates. Inviqa take each project from the point of inception through to delivery, followed by ongoing support. We don't use any other partners within this process.
We have a strategic approach that we call productization. We build a feature once and use it many times. If someone was to look at the majority of our sites, they'd see that we use common elements like website content management, campaign functionality, or community-based functionality. Inviqa build common functional features that are deployed to multiple environments and stylized using different aesthetic elements in order to reflect specific brands.
One of the areas in which Inviqa have supported us is our overall global rollout. Many of our brands exist in multiple markets. They've helped us with the delivery of a central blueprint that has been adapted to each of those individual markets. At the moment, they've supported us with the delivery of around 50 websites for 10 to 12 brands, both global and local.
The size of our teams depends on the individual project. When we first started working with them, we had a large resource profile, featuring two front-end developers in charge of the overall style and template work, along with two back-end developers for each e-commerce site. Aside from them, we had a technical lead and a project manager.
Currently, due to our productization and globalization strategies, we typically work with only one front-end and one back-end developer for each project.
Initially, Inviqa were involved right from the early parts of a project. We've now come to bring more of the solution design work in-house. This includes consumer and user experience, documentation, wireframing, and the overall functional design. Working with Inviqa, we define what we want and get them to build our designs. We don't use them for functional design or creative services. We literally use them to deliver products based on our strategies.
How did you come to work with Inviqa?
We had an incumbent supplier in place. We made the decision to remain on an open source technical architecture. Based on that, we did some dev-space research to narrow down the partners that we thought could provide the services we needed at the most appropriate. We settled on two suppliers and chose Inviqa based on our criteria. Their strategy, technical authority, implementation, support, and maintenance services, plus the fact that they are United Kingdom-based and have solid record of delivering Magento and Drupal work, were the reasons for selecting them.
What is the status of this engagement?
We've been working with them for three years.