Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider specializing in IT support, server management, and cybersecurity solutions. Their reviews are overwhelmingly positive, with approximately 90% of clients highlighting their responsiveness, professionalism, and technical expertise. Many clients appreciate their proactive approach to IT management and the seamless transitions they facilitate, with nearly 70% noting improvements in efficiency and system reliability.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile IT services company offering comprehensive software development, website creation, and application development solutions. The company is praised for its efficiency, creativity, and collaborative spirit, with 100% of reviewers highlighting timely delivery and satisfaction with product outcomes. While some suggest a need for more proactive guidance, 90% of feedback notes their adaptability and strong alignment with client needs and values.
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UndisclosedUndisclosedFreelancerSydney, Australia
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Mega IT Services, a cloud consulting & SI company, was founded in 2015. The agency focuses on cloud consulting & SI and IT managed services, and is small.
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UndisclosedUndisclosed50 - 249
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Launched in 2015, EMKS is a midsize St. Petersburg, Florida-based Application Testing company. Their services include Application Testing and Cybersecurity.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr50 - 249L'viv, UkraineServices provided
See all 60 projectsLeobit is a software development company specializing in AI and mobile application solutions, catering to diverse industry needs such as FinTech, IoT, and digital marketing. Reviews consistently praise their technical expertise, strategic partnership approach, and on-time delivery, with 100% of feedback highlighting their reliability and effective communication. Leobit’s ability to adapt to changing requirements and offer innovative solutions is universally recognized by their clients.
$25,000+$150 - $199 / hr50 - 249Minneapolis, MNServices provided
See all 36 projectsEmergent Software is a versatile IT solutions provider specializing in custom software development, cloud services, and IT support, with projects including Azure migrations and custom portal development. Reviews indicate a high level of client satisfaction, with 90% praising their project management, expertise, and responsiveness. Clients commend their ability to deliver tailored solutions while maintaining excellent communication and support.
$10,000+$25 - $49 / hr10 - 49Punjab, IndiaServices provided
See all 46 projectsQualhon Informatics Pvt. Ltd. is a versatile software development company excelling in digital solutions like custom software, web development, and digital marketing. Across numerous reviews, clients highlight their strong project management, timely delivery, and responsive communication. Approximately 90% of reviews emphasize their technical expertise and commitment to client success, indicating high satisfaction with their wide-ranging, innovative services.
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UndisclosedUndisclosed2 - 9
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Argonix Hack Tech is a Cybersecurity company. They are located in Nevada and have small team. Their team offers Cybersecurity.
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UndisclosedUndisclosed50 - 249Langhorne, PA
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Infoways is an Application Testing company. They offer Application Testing and IT strategy consulting and were founded in 2002. The agency is located in Langhorne, Pennsylvania.
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UndisclosedUndisclosed2 - 9Miami, FL
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Based in Miami, Florida, GetGlobal International is a small IT strategy consulting company. Their services include IT strategy consulting.
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UndisclosedUndisclosed2 - 9Fort Myers, FL
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My Data Privacy is a small IT strategy consulting company founded in 2019. Their team provides IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed2 - 9
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Data Millennium is a small IT strategy consulting company headquartered in Orlando, Florida. The team provides IT strategy consulting.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a custom software development company known for delivering tailored solutions such as POS systems, HR software, CRM systems, and ERP platforms. With 100% positive feedback, reviewers emphasize their exceptional project management skills, timely delivery, and deep understanding of client needs. Notably, 80% of reviews highlight their ability to adapt to specific requirements and their commitment to quality, while all reviewers commend their professionalism and responsiveness.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a versatile technology company specializing in AI and software development, offering services such as web application creation, UI/UX design, and advanced data integration solutions. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting Notch's technical expertise, commitment to project success, and seamless integration with client teams. Notch's proactive communication and adaptability are repeatedly commended, creating strong partnerships and consistently exceeding client expectations.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in IT infrastructure improvements, network security, and consulting. The company consistently receives positive feedback, with 100% of reviewers praising their prompt problem-solving and proactive support. Clients highlight their exceptional project management skills and commitment to delivering efficient and dependable IT solutions.
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UndisclosedUndisclosed10 - 49Jensen Beach, FL
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CSR Privacy Solutions, Inc. Is an IT strategy consulting company. Headquartered in Jensen Beach, Florida, the agency was launched in 1999. Their services include IT strategy consulting.
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UndisclosedUndisclosed10 - 49Miami, FL
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Illow, an IT strategy consulting and Compliance Consulting company, was founded in 2020. The small team specializes in IT strategy consulting and Compliance Consulting.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a software development company with a strong focus on custom application development, integration, and IT project management. The firm is consistently praised for its project management excellence, timely delivery, and ability to integrate smoothly with client teams. Approximately 100% of reviewers highlight Accedia's technical expertise and adaptability, while 85% note their proactive communication and strategic alignment with client goals, leading to significant operational improvements and client satisfaction.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a specialized IT recruitment agency focusing on staff augmentation and consulting services, particularly in cybersecurity, software development, and technical leadership. Reviews indicate a 100% satisfaction rate, highlighting their professionalism, responsiveness, and ability to deliver high-quality candidates quickly. Impressively, 70% of reviewers appreciated their alignment with company culture and values, underscoring their role as a reliable and strategic partner.
Undisclosed< $25 / hr10 - 49Pune, IndiaServices provided
See all 22 projectsLogiQuad Solutions Private Limited is a multifaceted IT services company specializing in full-stack development, DevOps, and software engineering. Across various reviews, LogiQuad is praised for its technical expertise, project management, and proactive communication, leading to nearly 100% positive feedback. Approximately 90% of reviewers highlight their ability to deliver scalable, efficient solutions while maintaining excellent client relationships and communication.
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UndisclosedUndisclosed10 - 49Miami Beach, FL
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DataDrives Media is a small Advertising company launched in 2014. Their team provides Advertising and IT strategy consulting.
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UndisclosedUndisclosedFreelancer
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ReSolve TPA is a small IT strategy consulting and Business Consulting company based in. Their services include IT strategy consulting and Business Consulting.
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Featured
What are Featured Providers?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 37 projectsDreamix is a versatile software development company specializing in custom software solutions, data management platforms, and DevOps services. Approximately 100% of reviewers praise their technical expertise, timely delivery, and exceptional communication. The company is noted for its strong cultural fit and value for cost, with no significant areas for improvement mentioned by clients.
$10,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 40 projectsBrights is a versatile software development company, skilled in building dashboards, mobile solutions, and AI-powered applications. Across their reviews, 100% of clients praised their project management and timely delivery. A recurring theme, mentioned in 80% of reviews, is their strong culture fit and commitment to quality, making them a reliable partner for complex technical projects.
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 3 projects99brightminds is an IT outsourcing and staff augmentation company, offering high-quality engineering talent and seamless collaboration. Reviewers highlight their reliability, professionalism, and strong cultural alignment, with 100% positive feedback emphasizing their prompt communication and successful project management. Clients appreciate their ability to enhance hiring processes and deliver cost-effective solutions, with no noted areas for improvement.
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UndisclosedUndisclosed2 - 9Miami, FL
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Easy MGT, an IT strategy consulting company, specialize in IT strategy consulting. They were founded in 2019.
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UndisclosedUndisclosed50 - 249New York, NY
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Malk Partners is a midsize New York, New York-based Business Consulting company. The team provides Business Consulting and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Tampa, FL
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Doot Internet Services, an IT strategy consulting company, was launched in 2019. The team offers IT strategy consulting.
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UndisclosedUndisclosed10 - 49
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Founded in 2012, Data Protection Partners is an IT strategy consulting company. The team offers IT strategy consulting and is located in Muskegon, Michigan.
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UndisclosedUndisclosed10 - 49Fort Myers, FL
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IT strategy consulting company Nexxa Group is located in Fort Myers, Florida. They specialize in IT strategy consulting and Email Marketing.
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UndisclosedUndisclosed2 - 9Miami, FL
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VBold LLC is an IT strategy consulting company. The team specializes in IT strategy consulting and is based in Miami, Florida.
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UndisclosedUndisclosedFreelancerAtlanta, GA
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Located in Atlanta, Georgia, TOP Diamond Industries, LLC is an IT strategy consulting and Compliance Consulting company. The team offers IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosedFreelancer
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IoT development company Matute Consulting LLC is headquartered in Atlanta, Georgia. The team specializes in IoT development and Product Design.
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UndisclosedUndisclosed2 - 9
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Established in 2020, Privacy Aviatorᵀᴹ LLC is an IT strategy consulting and Compliance Consulting company. Their services include IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed2 - 9Atlanta, GA
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Corporate Consulting LLC, an IT strategy consulting company, was founded in 2019. In Atlanta, Georgia, the team focuses on IT strategy consulting and Accounting.
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UndisclosedUndisclosed50 - 249Wayne, PA
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Real Life Sciences is an artificial intelligence firm. Founded in 2015, the firm offers Artificial Intelligence and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Green Button Alliance is an IT strategy consulting company. Their team is located in Jamison, Pennsylvania and focuses on IT strategy consulting.
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UndisclosedUndisclosedFreelancer
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Based in Toronto, Canada, Intellis Intelligence is a small IT strategy consulting company. The team specializes in IT strategy consulting and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9
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Frameworks Labs, an IT strategy consulting company, was launched in 2022. The firm provides IT strategy consulting and Corporate Training & Coaching, and is small.
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UndisclosedUndisclosed10 - 49Grand Rapids, MI
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Launched in 1997, The Underwood Group is an IT strategy consulting and Intellectual Property Law company. The firm focuses on IT strategy consulting and Intellectual Property Law, and is small.
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UndisclosedUndisclosed10 - 49
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The Felts Group is a PR company. Their small team is located in Bay City, Michigan and specializes in Public Relations and Web Design. The agency was established in 2013.
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UndisclosedUndisclosed50 - 249Detroit, MI
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Located in Detroit, Michigan, Nulink Wireless, LLC is a midsize IT strategy consulting company. Their services include IT strategy consulting.
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UndisclosedUndisclosed50 - 249Ann Arbor, MI
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DryvIQ is an IT strategy consulting company. The team offers IT strategy consulting, and the company is in Ann Arbor, Michigan.
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UndisclosedUndisclosed50 - 249Princeton, NJ
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Hu-manity.co is an IT strategy consulting company. Based in Princeton, New Jersey, their team provides IT strategy consulting.
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UndisclosedUndisclosed50 - 249Princeton, NJ
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PrivacyPillar is an IT strategy consulting company. Founded in 2018, their team offers IT strategy consulting.
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UndisclosedUndisclosedFreelancer
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Cygnus Consulting Ltd is an IT strategy consulting company launched in 1999. The small team provides IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosedFreelancerDublin, Ireland
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Located in Dublin, Ireland, Spotlight Business Improvement is a small IT strategy consulting company. Their services include IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed50 - 249Tel Aviv-Yafo, Israel
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Duality Technologies is a midsize Hoboken, New Jersey-based IT strategy consulting and AI Consulting company. The team focuses on IT strategy consulting and AI Consulting.
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UndisclosedUndisclosed2 - 9Euro Business Park, Ireland
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Chalmin Data Protection is an IT strategy consulting company in Euro Business Park, Ireland. They specialize in IT strategy consulting and Compliance Consulting and were founded in 2017.
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UndisclosedUndisclosed2 - 9Dublin 2, Ireland
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Established in 2016, DigiTorc - GDPR, DPIA & Data Protection is a small Dublin 2, Ireland-based IT strategy consulting company. Their team focuses on IT strategy consulting and Compliance
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UndisclosedUndisclosed2 - 9Dublin, Ireland
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Founded in 2016, Impact Privacy is a small IT strategy consulting company. Their services include IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed2 - 9Cork, Ireland
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IT strategy consulting company Fort Privacy was launched in 2016. The company focuses on IT strategy consulting and Compliance Consulting, and is small.
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UndisclosedUndisclosed2 - 9Dublin 2, Ireland
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Established in 2018, Symmetry Compliance is a small IT strategy consulting and Compliance Consulting company. Their services include IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed10 - 49Chicago, IL
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SecureTrust, an IT strategy consulting and Compliance Consulting company, was founded in 2001. The team offers IT strategy consulting and Compliance Consulting and is based in Chicago, Illinois.
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UndisclosedUndisclosed10 - 49Chicago, IL
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Transparent Partners is a Chicago, Illinois-based IT staff augmentation company. Their services include IT staff augmentation and IT strategy consulting.
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UndisclosedUndisclosed10 - 49
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GForce Risk Management is an IT strategy consulting company in Lebanon, New Jersey. Founded in 2022, the team offers IT strategy consulting.
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UndisclosedUndisclosed10 - 49Deerfield, IL
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Nullafi, a small IT strategy consulting company, is located in Deerfield, Illinois. The team specializes in IT strategy consulting.
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UndisclosedUndisclosed50 - 249Columbus, OH
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Launched in 2016, Aware is an IT strategy consulting company. The midsize team focuses on IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed2 - 9Blue Ash, OH
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Established in 2010, Tag Inspector, a small Compliance Consulting company, is located in Blue Ash, Ohio. Their services include Compliance Consulting and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Seattle, WA
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Launched in 2017, Smooth Sailing Solutions is a small Seattle, Washington-based IT strategy consulting company. Their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed10 - 49Dover, DE
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Dedoco is a Blockchain company. The small Dover, Delaware-based team specializes in Blockchain and IT strategy consulting. The agency was launched in 2020.
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UndisclosedUndisclosedFreelancer
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Data Design Consulting is an IT strategy consulting company. Based in Faulconbridge, Australia, the firm offers IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed10 - 49Wilmington, DE
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Clym, a Compliance Consulting company, was launched in 2018. The small team provides Compliance Consulting and IT strategy consulting.
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UndisclosedUndisclosed2 - 9
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Headquartered in Wilmington, Delaware, Silicon Sands Venture Studios is a small IT strategy consulting company. The team offers IT strategy consulting.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
37.3/40.017.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.3/40.020/20 Reviews8.3/10 Clients & Experience8.1/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.6/40.019/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
32.7/40.016.6/20 Reviews7.5/10 Clients & Experience8.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr250 - 999Gliwice, Poland
Ability to deliver
39.1/40.019.2/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
33.8/40.016.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
34.8/40.017.6/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
32% IT Consulting68% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.9/40.018.2/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
36.9/40.017.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.