Top Call Center Services & Voice Services in Hong Kong

Ratings Updated: July 15, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hong Kong, Hong Kong

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Hong Kong, Hong Kong

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Communicative
The sentiment regarding Helpware's communication is overwhelmingly positive. Clients consistently praise their outstanding communication skills, transparency, and proactive engagement. For instance, one client noted their 'outstanding' communication and regular reporting, while another highlighted Helpware's clarity in expectations during project management sessions. Many reviewers remarked on the ease of interaction and responsiveness of Helpware's team, emphasizing that they feel like an integral part of their operations. Overall, Helpware is recognized for maintaining excellent communication throughout their partnerships.

Centralization Process & Outsourcing Svcs for Treatment Firm

5.0 Aug 18, 2021

Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Call Center Services for Nonprofit Organization

5.0 Jun 2, 2021

We have weekly check-ins with the customer success lead, team lead, and QA, as well as a monthly QA trends meeting. I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
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Staffing for Wine Distributor

5.0 Aug 22, 2019

The workflow has been so smooth! You would almost think that the employees were sitting across from me in my office rather than thousands of miles away overseas. Gama and Yehor have been effective and clear communicators as well as the actual employees.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Office Support Resources for Hiring Company

5.0 Oct 6, 2018

They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems. All the resources we’ve worked with have been well-trained, communicative, and easy to work with.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware CX has garnered positive feedback across various industries, including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients praised their project management, communication, and ability to adapt to specific needs, leading to increased efficiency and customer satisfaction. Particularly in IT and Healthcare, Helpware's expertise in training and support was highlighted as a strength. Overall sentiment reflects a strong alignment with clients' values and objectives, making Helpware a suitable choice for companies seeking customer support and operational enhancements.
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Consumer Products Healthcare Information technology Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Hong Kong, Hong Kong

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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TDCX

4.8 12 reviews

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Verified

$100,000+

Undisclosed

10,000+

North Point, Hong Kong

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.

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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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North Point, Hong Kong

RM 1001, 10/F Block A, Sea View Estate, 2-8 Watson Road, North Point, Hong Kong
North Point, Hong Kong
501 - 750

85225393888

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The Scalelab

4.9 10 reviews

$1,000+

$100 - $149 / hr

10 - 49

Hong Kong, Hong Kong

Services provided

50% Email Marketing

30% Digital Strategy

10% Marketing Strategy +1 service

10% Sales Outsourcing

The Scalelab is a specialized lead generation company excelling in B2B outreach across various platforms such as email and LinkedIn. With consistently high client satisfaction, over 90% of reviews highlight their effectiveness in delivering targeted leads and personalized communication. Clients commend their proactive project management and ability to adapt strategies, with no significant areas for improvement noted.

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Reviews mention Timely
Clients have consistently praised The Scalelab for their timely delivery and responsiveness. One reviewer noted that all project deliverables were completed on schedule, with regular updates provided through bi-weekly meetings. The client expressed high satisfaction with the accuracy and reliability of the work, stating, 'Everything was delivered on time, very accurately.' Overall, the sentiment regarding timeliness is overwhelmingly positive, highlighting The Scalelab's commitment to meeting deadlines.

Lead Generation Services for French Cake Company

5.0 Nov 11, 2024

Everything was delivered on time, very accurately and regularly reported, and we had bi-weekly video meetings.
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Email Marketing for Interior Design Company

4.0 Mar 26, 2025

The project is primarily ongoing, so the project management is limited to infrequent changes to the strategy and marketing messaging. All the deliverables are provided on time and proactively.
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Lead Generation for Regulatory Data Technology Company

5.0 Mar 26, 2025

They set up a dedicated Slack channel for real-time communication, which made collaboration easy and efficient. We had weekly reports that gave us clear visibility into lead performance, and bi-weekly catch-ups to review progress, align on priorities, and make necessary refinements. Deliverables were consistently on time, and the team was highly responsive to our evolving needs.
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight The Scalelab's competitive pricing and strong value for money. For instance, one client noted that their pricing fit the budget while delivering high-quality leads, stating they 'can't recommend them enough' for their effectiveness. Another client emphasized that the results justified the cost, generating significant revenue and numerous qualified leads. Overall, the sentiment reflects satisfaction with both the affordability and the substantial return on investment provided by The Scalelab's services.
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Hong Kong (5) Australia (1) Germany (1) England (1)

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Hong Kong, Hong Kong

Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy
Hong Kong, Hong Kong
6 - 9

+85252884432

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What are Featured Providers?

SupportYourApp

4.8 87 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hong Kong, Hong Kong

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.

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7 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hong Kong, Hong Kong

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Hong Kong, Hong Kong

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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Reviews mention Patient
The feedback regarding Simply Contact highlights a strong sentiment of patience and adaptability. A client noted their team was 'very pleasant, flexible, and patient,' which contributed to a positive collaborative experience. Additionally, they were commended for their effective communication and responsiveness to client needs, ensuring the timely delivery of a multi-lingual customer support system. Overall, the sentiment reflects high satisfaction with Simply Contact's approach and support.

Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

Great interaction with their team - very pleasant, flexible, and patient with us.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
Read 15 Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Clients generally perceive Simply Contact as offering good value for money, highlighted by their competitive pricing relative to the quality of service delivered. Many reviews noted satisfaction with cost-effectiveness, with feedback indicating a 'good value for cost' and a 'pricing fit our budget.' However, some clients suggested that the pricing strategy could be improved. Overall, sentiment towards Simply Contact's pricing and value is largely positive.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Hong Kong, Hong Kong

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

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Reviews mention Easy to work with
Clients consistently praised Swivelt for being easy to work with, highlighting the friendly and communicative nature of their project managers. One review noted the project manager's ability to understand requirements effectively, contributing to a smooth workflow. Overall, the sentiment regarding their ease of collaboration is overwhelmingly positive, with clients expressing satisfaction with the team's responsiveness and professionalism throughout the project.

B2B Marketing for IT Software

5.0 Oct 28, 2020

The project manager assigned to us was very friendly and easy to communicate with and understand all the requirements. Over 20 Years of experience, Quality of the work, and very friendly people.
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Industry Experience

Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives.
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Software Information technology

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Indonesia (1) Malaysia (1)

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Hong Kong, Hong Kong

701, 7/F, Tower Silvercord, 30 Canton Road Tsim Sha Tsui, Kowloon
Hong Kong, Hong Kong NA
6 - 9

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Transform Asia

4.8 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Hong Kong, Hong Kong

Services provided

50% Sales Outsourcing

25% Business Consulting

25% Marketing Strategy

Transform Asia is a business development and market research firm specializing in distributor network establishment and international business facilitation in Asia. Reviews indicate a 100% satisfaction rate, highlighting their proactive workflow, effective communication, and extensive local network, which are crucial for successful project outcomes. Their ability to provide relevant market insights and well-targeted meetings is consistently appreciated.

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Reviews mention Proactive
Clients have consistently noted Transform Asia's proactive approach in their collaborations. One client highlighted their impressive initiative in workflow management, stating, 'They were proactive in the workflow.' This sentiment is echoed across reviews, indicating a strong emphasis on responsiveness and engagement throughout the project. Overall, the feedback reflects a positive sentiment regarding Transform Asia's proactive strategies, contributing to successful outcomes and effective communication.

Business Services for Visual & Acoustic Manufacturing Firm

5.0 Mar 29, 2022

They were proactive in the workflow.
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Industry Experience

Transform Asia has received positive feedback across the Manufacturing and Consulting industries. In Manufacturing, they effectively facilitated distributor searches, demonstrating proactive communication and successful outcomes. In Consulting, their expertise in market research and extensive regional networks proved invaluable for greenfield projects, leading to well-targeted B2B meetings. Overall, clients commend Transform Asia for their industry insights and effective collaboration, making them a strong fit for projects in these sectors.
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Manufacturing Consulting

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Transform Asia's pricing and overall value for money. One client noted that the proposal and service pricing were 'interesting,' indicating competitive rates. Another client appreciated the efficiency of their market research and the timely organization of B2B meetings, emphasizing that the services provided were well-targeted and relevant. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.
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Italy (1) England (1)

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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

Hong Kong, Hong Kong

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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Hong Kong, Hong Kong

BYG Advantage, Ltd. 31/F., 148 Electric Road North Point
Hong Kong, Hong Kong 999077
2 - 5

+852 2591-1801

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CommPeak

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hong Kong Islands, Hong Kong

Services provided

75% Call Center Services

15% Unified Communications Consulting & SI

10% Cloud Consulting & SI

CommPeak, a midsize call center, is headquartered in Hong Kong Islands, Hong Kong. The team focuses on Call Center Services and unified communications consulting & SI.
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Zenith Partners

Not yet reviewed

$10,000+

Undisclosed

10 - 49

Wan Chai, Hong Kong

Services provided

100% Sales Outsourcing

Sales Outsourcing company Zenith Partners is located in Wan Chai, Hong Kong and Singapore, Singapore. The team specializes in Sales Outsourcing.
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What are Featured Providers?
Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Hong Kong, Hong Kong

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.

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Reviews mention Professional
The feedback regarding Virtual Sales Limited's professionalism is overwhelmingly positive. Clients particularly commend their reliability, responsiveness, and prompt communication. For instance, a VP at Mobex noted their team's ability to quickly understand complex technology and maintain transparency in reporting. Similarly, an Account Executive from InsiderCX highlighted the team's professionalism and proactive nature, stating, 'The team was amazing.' Overall, clients express high satisfaction with their professionalism and effectiveness, with no reported areas for improvement.

B2B Lead Generation for Contact Center Solutions Co

5.0 May 10, 2024

Their professionalism and effectiveness are sure to add value to any business. We also have a 15 min weekly call to discuss progress. The thorough notes and updates we receive are impressive.
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Call Center Services for Software Company

5.0 Feb 6, 2023

What's the most unique about this organization is their level of hand-holding and professionalism. Fiona kept us in the loop at all times. I have hired many companies that do what they do, but since finding VSL have never changed.
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Sales Outsourcing for Telecommunications Company

5.0 Feb 19, 2026

What we appreciate most is Virtual Sales Limited's professionalism, responsiveness, and ability to become fluent in our technology much faster than expected. Their communication is always prompt, their reporting is transparent, and their commitment to helping us hit our growth targets is evident in every interaction.
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3 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In recent reviews, clients praised Virtual Sales Limited for their professionalism, flexibility, and effective communication. Notably, one client highlighted their ability to secure 2-3 meetings weekly, contributing to a substantial sales pipeline. Another emphasized their responsiveness and alignment with business priorities. Clients noted the team's strong understanding of industry needs, though some suggested enhancing expertise in specific sectors. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to continue partnerships.
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Industry Experience

Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
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Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

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England (9) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Hong Kong, Hong Kong

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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7 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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A-SALES AB

4.9 67 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Hong Kong, Hong Kong

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

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Reviews mention Adaptable
Clients have consistently praised A-SALES AB for their adaptability and responsiveness to evolving project needs. One client noted their 'solution-oriented mindset' which turned challenges into opportunities for a more efficient collaboration. Another highlighted their 'flexible approach' that allowed them to meet deadlines while addressing new requirements effectively. Overall, the sentiment reflects a strong appreciation for A-SALES AB's ability to adjust to specific client demands while maintaining high-quality service.

Email Marketing for 3D Manufacturing Solutions Company

5.0 Mar 10, 2024

The A-SALES AB team is quick and responsive. Their customer service rocks, always there for us and ready to adapt to our business needs. Our primary AM/CSM Orestas was super responsive, on time, always 3 steps ahead and just a massive pleasure to work with.
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Industry Experience

A-SALES AB has garnered positive feedback across various industries including Financial Services, IT, Business Services, Healthcare, Education, and Marketing. Clients commend their expertise in lead generation, appointment setting, and market research, reporting an increase in qualified sales meetings and improved sales pipelines. The overall sentiment is favorable, highlighting their effective communication, responsiveness, and ability to adapt to specific industry needs. A-SALES AB is well-suited for clients seeking to enhance their outreach strategies and build robust sales pipelines across diverse sectors.
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Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technology

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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients generally perceive A-SALES AB as providing excellent value for money, with many highlighting their cost-effectiveness and high-quality service. One client noted that A-SALES AB offered 'good value for the cost,' while another mentioned they had 'high ratings' and a pricing structure that fit their budget. Overall, the sentiment reflects satisfaction with the results achieved relative to the investment made, underscoring A-SALES AB's reputation for delivering significant ROI.
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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Zen Diamonds Limited

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

KOWLOON, Hong Kong

Services provided

100% Sales Outsourcing

Sales Outsourcing company Zen Diamonds Limited offers Sales Outsourcing. They are based in KOWLOON, Hong Kong.
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Egress Liberty Limited

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Hong Kong, Hong Kong

Services provided

15% Call Center Services

50% Sales Outsourcing

15% Direct Marketing +2 services

15% Event Marketing

5% Corporate Training & Coaching

Egress Liberty Limited, a Sales Outsourcing company, was launched in 2022. They provides Sales Outsourcing and Event Marketing.
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Featured

What are Featured Providers?

Appointment Setter Online

5.0 54 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Hong Kong, Hong Kong

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.

See all 54 projects

18 of 19 Call Center Services reviews are 5 stars

10 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
Read 19 Reviews

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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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Datatrade Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hong Kong, Hong Kong

Services provided

25% Call Center Services

25% CRM Consulting and SI

25% Direct Marketing +1 service

25% Sales Outsourcing

Direct Marketing company Datatrade Group is based in Hong Kong, Hong Kong. Their services include Direct Marketing and CRM consulting and SI.
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Accenture (China) Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hong Kong, Hong Kong

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +4 services

10% AI Development

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI

10% Logistics & Supply Chain Consulting

Founded in 1998, Accenture (China) Co., Ltd., a large Business Consulting company, is in Hong Kong, Hong Kong. Their services include Business Consulting and Call Center Services.
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Leadsourcing

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Causeway Bay, Hong Kong

Services provided

30% Digital Strategy

30% Email Marketing

25% Marketing Strategy +1 service

15% Sales Outsourcing

Founded in 2023, Leadsourcing is a Digital Strategy company. Headquartered in Causeway Bay, Hong Kong, the team focuses on Digital Strategy and Email Marketing.
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Helex Asia Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wanchai, Hong Kong

Services provided

30% Call Center Services

30% Business Consulting

15% Recruiting +3 services

10% HR Consulting

10% Staffing

5% Back Office Outsourcing

Helex Asia Ltd is a Wanchai, Hong Kong-based Business Consulting company. Their services include Business Consulting and Call Center Services.
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Incrementum

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Quarry Bay, Hong Kong

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% CRM Consulting and SI +2 services

20% Marketing Strategy

20% Sales Outsourcing

Established in 2021, Incrementum is a Marketing Strategy company. The team offers Marketing Strategy and CRM consulting and SI.
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800teleservices

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Kowloon, Hong Kong

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
Read more

Kowloon, Hong Kong

Unit 8-11, 12/F, Sterling Centre, No.11 Cheung Yue Street, Cheung Sha Wan
Kowloon, Hong Kong

852-2111 8333

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Maxvoice

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Kowloon, Hong Kong

Services provided

60% Call Center Services

40% Business Consulting

Maxvoice, a call center, is in Kowloon, Hong Kong. They focus on Call Center Services and Business Consulting.
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StormBrands

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Wan Chai , Hong Kong

Services provided

20% Call Center Services

20% Branding

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Founded in 1994, StormBrands is a branding firm. The firm focuses on Branding and Call Center Services.
Read more

Wan Chai , Hong Kong

33 Lockhart Road
Wan Chai , Hong Kong

852.9629.1046

See All Locations (6)

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Top Call Center Services & Voice Services in Hong Kong

List of the Top Hong Kong Call Center Companies & Voice Services

Reviews mention Accommodating

Back Office Outsourcing for E-Commerce Co

Customer Support for FinTech Organization

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Call Center Services for Automotive Company

Industry Experience

Select Industry to see insights

Reviews mention Communicative

Centralization Process & Outsourcing Svcs for Treatment Firm

Call Center Services for Nonprofit Organization

Staffing for Wine Distributor

Staffing for Article Engagement Specialists

Office Support Resources for Hiring Company

Call Center Services for Digital Government Partner

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Back Office & Sales Outsourcing for Photography Studio

Call Center Services for Third-Party Management Company

Industry Experience

Select Industry to see insights

Customer Deployment for Consumer Products Company

Industry Experience

Select Industry to see insights

Reviews mention Timely

Lead Generation Services for French Cake Company

Email Marketing for Interior Design Company

Lead Generation for Regulatory Data Technology Company

Average Project Cost Breakdown

What Clients Have Said

Reviewed 11 times in the past 6 months

Call Center Services for Water & Energy Metering Company

Industry Experience

Select Industry to see insights

Call Center Services for E-Commerce Company

Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Reviews mention Patient

Customer Service Support for Public Interest Tech Firm

Call Center Staffing for Government Helpline

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

B2B Marketing for IT Software

Industry Experience

Select Industry to see insights

Reviews mention Proactive

Business Services for Visual & Acoustic Manufacturing Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

B2B Lead Generation for Contact Center Solutions Co

Call Center Services for Software Company

Sales Outsourcing for Telecommunications Company

Reviewed 5 times in the past 6 months

Industry Experience

Select Industry to see insights

Call Center & Sales Services for FinTech Platform Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Valoris Center is very responsive

Reviews mention Adaptable

Email Marketing for 3D Manufacturing Solutions Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Customer Services & Sales Outsourcing for Resume Writing Co

Appointment Setter Online is very responsive

Award Winning Appointment Setting Team