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Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
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TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
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Appointment Setter Online specializes in Contact Center Services, focusing on inbound call center management and telephonic support. They have received positive feedback for their professional and detail-oriented approach, with reviewers noting improved scheduling efficiency and effective communication. Approximately 100% of the feedback highlights their adaptability and alignment with client communication styles.
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The Scalelab is a specialized lead generation company excelling in B2B outreach across various platforms such as email and LinkedIn. With consistently high client satisfaction, over 90% of reviews highlight their effectiveness in delivering targeted leads and personalized communication. Clients commend their proactive project management and ability to adapt strategies, with no significant areas for improvement noted.
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Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
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Transform Asia is a business development and market research firm specializing in distributor network establishment and international business facilitation in Asia. Reviews indicate a 100% satisfaction rate, highlighting their proactive workflow, effective communication, and extensive local network, which are crucial for successful project outcomes. Their ability to provide relevant market insights and well-targeted meetings is consistently appreciated.
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BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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CommPeak, a midsize call center, is headquartered in Hong Kong Islands, Hong Kong. The team focuses on Call Center Services and unified communications consulting & SI.
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Direct Marketing company Datatrade Group is based in Hong Kong, Hong Kong. Their services include Direct Marketing and CRM consulting and SI.
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The Branding Bees is a Business Consulting company launched in 2023. The team offers Business Consulting and Call Center Services and is located in St. Petersburg, Florida and Mabalacat,
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Founded in 1998, Accenture (China) Co., Ltd., a large Business Consulting company, is in Hong Kong, Hong Kong. Their services include Business Consulting and Call Center Services.
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Founded in 2023, Leadsourcing is a Digital Strategy company. Headquartered in Causeway Bay, Hong Kong, the team focuses on Digital Strategy and Email Marketing.
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Helex Asia Ltd is a Wanchai, Hong Kong-based Business Consulting company. Their services include Business Consulting and Call Center Services.
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Established in 2021, Incrementum is a Marketing Strategy company. The team offers Marketing Strategy and CRM consulting and SI.
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800teleservices, an answering service, was founded in 2000. The company offers Call Center Services and CRM consulting and SI.
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Maxvoice, a call center, is in Kowloon, Hong Kong. They focus on Call Center Services and Business Consulting.
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Founded in 1994, StormBrands is a branding firm. The firm focuses on Branding and Call Center Services.
Read moreAt Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
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![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
