Top Call Center Services & Voice Services in Hong Kong

Ratings Updated: December 7, 2025

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hong Kong

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Hong Kong

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Adaptable
Overall, client feedback on Helpware highlights their adaptability as a significant strength. One client noted their impressive capability to adjust to evolving project requirements, stating, "Helpware has done an excellent job of adapting to those changes." Another client emphasized their remarkable ability to scale resources quickly, achieving a target of 500 agents per day. This consistent adaptability has led to successful outcomes across various projects, reinforcing Helpware's reputation as a responsive and flexible partner.

Video Labeling For IoT Company

5.0 Oct 3, 2022

We are a technology company, and our software and products are constantly changing and evolving. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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Call Center Services for Food & Beverage Company

5.0 Aug 10, 2020

I was most impressed by their company culture and adaptability.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Hong Kong

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Select VoiceCom highlights their exceptional organizational skills and responsiveness, with comments noting a communication turnaround within 24 hours. Clients appreciate their personalized approach and alignment with company values, which fosters a strong cultural fit. One client specifically praised the successful sourcing and hiring of a talented team, emphasizing Select VoiceCom's openness to suggestions and adaptability. Overall sentiment reflects high satisfaction with their services and no identified areas for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

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TDCX

4.8 12 reviews

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Verified

$100,000+

Undisclosed

10,000+

North Point, Hong Kong

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Business Consulting

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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The Scalelab

4.9 10 reviews

$1,000+

$100 - $149 / hr

10 - 49

Hong Kong, Hong Kong

Services provided

50% Email Marketing

30% Digital Strategy

10% Marketing Strategy +1 service

10% Sales Outsourcing

The Scalelab is a specialized lead generation company excelling in B2B outreach across various platforms such as email and LinkedIn. With consistently high client satisfaction, over 90% of reviews highlight their effectiveness in delivering targeted leads and personalized communication. Clients commend their proactive project management and ability to adapt strategies, with no significant areas for improvement noted.

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Reviews mention Personable
The Scalelab has received positive feedback for their personable approach, which resonates well with clients' values. One CEO noted their 'very human approach' to lead generation, while a Brand Manager highlighted the 'creativity' and 'personalization' in their messaging. Clients appreciated the team's strong communication skills and proactive nature, emphasizing that they felt well-supported throughout the process. Overall, the sentiment is overwhelmingly favorable, with clients feeling that Scalelab effectively engages prospects and enhances their brand image.

Successful B2B Lead Generation for Financial Services Firm

5.0 Sep 9, 2021

The responses we get are so positive, even when people don't have a need they usually say they are impressed by how personalised the emails are. It's very good for our brand. Because they engage with people who don't know us yet, it's SUPER important to make the best first impression on email or linkedin.
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Industry Experience

The Scalelab has successfully operated across various industries including Information Technology, Construction, Advertising & Marketing, Food & Beverages, Financial Services, IT Services, Retail, and Arts & Entertainment. Their strength lies in lead generation, with clients praising their personalized outreach, high engagement rates, and ability to adapt strategies. Overall sentiment is highly positive, particularly in the IT and Financial Services sectors, where they notably enhance client acquisition and revenue generation.
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Retail Information technology Construction Advertising & marketing Food & Beverages Financial services IT Services Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight The Scalelab's competitive pricing and strong value for money. For instance, one client noted that their pricing fit the budget while delivering high-quality leads, stating they 'can't recommend them enough' for their effectiveness. Another client emphasized that the results justified the cost, generating significant revenue and numerous qualified leads. Overall, the sentiment reflects satisfaction with both the affordability and the substantial return on investment provided by The Scalelab's services.
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Singapore, Singapore

The Great Room, One George Street, #10-01
Singapore, Singapore 049145
6 - 9

+6586189870

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Featured

What are Featured Providers?
SupportYourApp

4.9 72 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hong Kong

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a Contact Center Services company specializing in 24/7 customer support and phone handling, offering both inbound and outbound call center services. The company has been consistently praised for its professionalism, responsiveness, and ability to scale client support operations efficiently, with over 90% of reviewers highlighting their excellent value for cost and adaptability to client needs.

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Reviews mention Transparent
Client feedback highlights a strong sentiment of transparency in SupportYourApp's operations. One client noted, 'SupportYourApp’s team has always been transparent about their work and ready to provide updates or address concerns.' Another remarked on the organized communication through monthly meetings, reinforcing the company's commitment to clarity. Overall, clients appreciate the proactive and responsive nature of the team, fostering a trusting partnership.

Call Center & Customer Support Services for Software Company

5.0 May 2, 2025

SupportYourApp’s team has always been transparent about their work and ready to provide updates or address concerns, ensuring seamless communication. We hold monthly meetings, and most of our communication is conducted via email.
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Customer Support for Product Information Mgmt Company

5.0 Nov 19, 2025

It has been organized and transparent. We hold monthly meetings to review performance and discuss updates, and the communication has always been positive, friendly, and solution-oriented. The team is responsive and proactive in addressing any questions or needs that arise.
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9 of 10 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for SupportYourApp highlights a strong overall sentiment, with multiple reviews praising their responsiveness, flexibility, and high-quality service. Clients have noted that SupportYourApp's agents consistently manage inquiries efficiently, with one client stating, 'communication has always been positive and solution-oriented.' Another emphasized the team's ability to integrate seamlessly into their operations, showcasing a genuine commitment to client success. Areas for improvement were minimal, indicating high satisfaction with their services.
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29 of 32 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Product Information Mgmt Company
5.0 — SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of Read more
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Hong Kong

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

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Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach, highlighting the 'personalized level of service' and responsiveness to needs as standout qualities. One client noted their willingness to adapt to changing requirements, emphasizing a collaborative spirit. Overall, the sentiment reflects a high level of satisfaction with HelpSquad’s customer service, contributing to a positive perception of their engagement and support capabilities.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

What did you find most impressive or unique about this company? The distinction here is their personalized level of service and broad technical depth for the cost.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Hong Kong

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Tunis, Tunisia

16 Rue Ibn Zohr
Tunis, Tunisia
151 - 200

+21636408538

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Transform Asia

4.8 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Hong Kong, Hong Kong

Services provided

50% Sales Outsourcing

25% Business Consulting

25% Marketing Strategy

Transform Asia is a business development and market research firm specializing in distributor network establishment and international business facilitation in Asia. Reviews indicate a 100% satisfaction rate, highlighting their proactive workflow, effective communication, and extensive local network, which are crucial for successful project outcomes. Their ability to provide relevant market insights and well-targeted meetings is consistently appreciated.

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Reviews mention Communicative
Client feedback indicates that Transform Asia is highly communicative, with smooth communication noted throughout the project. The consultant appreciated the responsiveness of the team, particularly the Director, Jean, and his local expertise, which facilitated effective B2B meetings. The client emphasized that the extensive local network and timely updates contributed significantly to the success of the engagement, reinforcing an overall positive sentiment regarding communication.

Market Research & B2B Meeting for National Agency

4.5 Mar 25, 2022

The communications went smoothly.
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Industry Experience

Transform Asia has received positive feedback across the Manufacturing and Consulting industries. In Manufacturing, they effectively facilitated distributor searches, demonstrating proactive communication and successful outcomes. In Consulting, their expertise in market research and extensive regional networks proved invaluable for greenfield projects, leading to well-targeted B2B meetings. Overall, clients commend Transform Asia for their industry insights and effective collaboration, making them a strong fit for projects in these sectors.
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Manufacturing Consulting

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Italy (1) England (1)

Hong Kong, Hong Kong

17/F, 2A Glenealy Tower No. 1, Central
Hong Kong, Hong Kong 00000
2 - 5

91703006

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CommPeak

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hong Kong Islands, Hong Kong

Services provided

75% Call Center Services

15% Unified Communications Consulting & SI

10% Cloud Consulting & SI

CommPeak, a midsize call center, is headquartered in Hong Kong Islands, Hong Kong. The team focuses on Call Center Services and unified communications consulting & SI.
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Hong Kong Islands, Hong Kong

33 Hysan Avenue
Hong Kong Islands, Hong Kong 999077
21 - 30

+85258082357

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Datatrade Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hong Kong, Hong Kong

Services provided

25% Call Center Services

25% CRM Consulting and SI

25% Direct Marketing +1 service

25% Sales Outsourcing

Direct Marketing company Datatrade Group is based in Hong Kong, Hong Kong. Their services include Direct Marketing and CRM consulting and SI.
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Hong Kong, Hong Kong

48 Hoi Yuen Road, 1201 - 1206 Westley Square, Kwun Tong
Hong Kong, Hong Kong
50 - 75

+852-2544-1377

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Accenture (China) Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hong Kong, Hong Kong

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +4 services

10% AI Development

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI

10% Logistics & Supply Chain Consulting

Founded in 1998, Accenture (China) Co., Ltd., a large Business Consulting company, is in Hong Kong, Hong Kong. Their services include Business Consulting and Call Center Services.
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Hong Kong, Hong Kong

Room 603, 6th Floor, Kenbo Commercial Building, 335-339 Queen's Road West
Hong Kong, Hong Kong
1001 - 2000

+852-2850-5990

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Leadsourcing

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Causeway Bay, Hong Kong

Services provided

30% Digital Strategy

30% Email Marketing

25% Marketing Strategy +1 service

15% Sales Outsourcing

Founded in 2023, Leadsourcing is a Digital Strategy company. Headquartered in Causeway Bay, Hong Kong, the team focuses on Digital Strategy and Email Marketing.
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Causeway Bay, Hong Kong

Hang Seng Causeway Bay Building
Causeway Bay, Hong Kong
6 - 9

+85293835824

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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hong Kong

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

See all 10 projects
Reviews mention Flexible
Clients have consistently highlighted the flexibility of Six Eleven Global Services as a key strength. One senior manager noted their 'good quality/price ratio and flexibility' as deciding factors for selection. Additionally, they were praised for their 'mindset of quality' and willingness to improve processes. Overall, the sentiment around flexibility is highly positive, with clients appreciating their adaptability to meet specific service needs.

Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Simply Contact

4.8 26 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Hong Kong

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

L'viv, Ukraine

Naukova St, 7D
L'viv, Ukraine 79000
31 - 40

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Hong Kong

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Significo for their timely project delivery and effective communication. A representative from Porsche Croatia highlighted their alignment in company values and good pricing, noting that all deliverables were met on schedule. Additionally, clients appreciated Significo's responsiveness to needs, which contributed to a positive overall experience. The sentiment is overwhelmingly positive, with clients expressing satisfaction despite the absence of specific measurable outcomes.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

Hong Kong, Hong Kong

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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Nairobi, Kenya

The Green House, 3rd Floor, East Wing, Suite 14 Ngong Road
Nairobi, Kenya 01241
2 - 5

+254-782-111-221

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Helex Asia Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wanchai, Hong Kong

Services provided

30% Call Center Services

30% Business Consulting

15% Recruiting +3 services

10% HR Consulting

10% Staffing

5% Back Office Outsourcing

Helex Asia Ltd is a Wanchai, Hong Kong-based Business Consulting company. Their services include Business Consulting and Call Center Services.
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Wanchai, Hong Kong

22/F, 3 Lockhart Road
Wanchai, Hong Kong
2 - 5

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Featured

What are Featured Providers?
Valoris Center

4.9 12 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Hong Kong

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Valoris Center, noting their impressive metrics, including a 95% SLA performance and 92% customer satisfaction rate. One client highlighted their resilience and professionalism during a significant rebranding and technical challenges, stating, 'Valoris is a company which baked customer centricity into their DNA.' Overall, the sentiment reflects strong trust and appreciation for Valoris' consistent delivery of high-quality service and commitment to client needs.

Customer Service Outsourcing for Financial Services Company

5.0 Aug 4, 2025

Valoris team consistently meets key metrics: SLA performance is over target, with a 95% achievement on phone support and 99% on email. Their First Contact Resolution (FCR) rate exceeds 86%, and customer satisfaction (CSAT) is reaching up to 92%. Additionally, we are pleased to see that less than 3% of customers abandon their calls, which reflects the efficiency and quality of the service provided.
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6 of 7 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Optics Co
5.0 — Valoris Center provides call center services for an optics company. The team has contacted customers from the client's database, set up appointments, and promoted campaigns. Read more
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Industry Experience

Valoris Center has demonstrated expertise across various industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their reliability, flexibility, and strong customer-focused approach, with notable performance in customer satisfaction metrics. Financial Services engagements particularly highlight their capacity to boost NPS scores and manage complex customer interactions effectively. In eCommerce and Automotive, they excel in lead management and appointment setting, showcasing their adaptability. Overall, Valoris is well-suited for projects requiring efficient customer support and engagement across diverse sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Belkins

4.9 228 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Hong Kong

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation company providing services such as outbound call center, customer support services, and telemarketing services. The reviews predominantly highlight their efficient project management, proactive communication, and ability to consistently exceed expectations, with 100% of reviewers noting their impressive results and high-quality lead generation. Clients appreciate their hands-on approach and deep expertise, with no major areas for improvement mentioned.

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3 of 4 reviews are 5 stars

3 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, client feedback for Belkins has been overwhelmingly positive. Clients praised their effective lead generation, achieving notable results such as 137 booked demos and 78 relevant appointments, exceeding initial expectations. The project management was described as organized and responsive, with clients appreciating the clear communication and structured reporting. Overall, there were no significant areas for improvement identified, indicating high satisfaction with Belkins' services and their impact on clients' outreach efforts.
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43 of 46 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read more
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Industry Experience

Belkins has garnered positive feedback across various industries for its lead generation and appointment-setting services. In Advertising & Marketing, clients praised their effective campaigns and high-quality leads. The IT Services sector noted their proactive approach and adaptability, yielding substantial results. In Healthcare, Belkins facilitated connections with key decision-makers, leading to successful partnerships. Clients from diverse sectors, including Consulting and Software, highlighted their consistent communication and tailored strategies. Overall, Belkins is highly regarded for delivering measurable outcomes and exceeding clients' expectations.
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Select Industry to see insights

IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (106) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback regarding the overall cost and value for money of Belkins is predominantly positive. Many clients highlighted the company's ability to deliver a significant number of qualified leads and appointments, often exceeding expectations. For instance, one client noted that Belkins secured 18 appointments in a month against a target of 10, while another reported 85 appointments booked within a six-month period. Clients frequently emphasized the cost-effectiveness of Belkins' services, with several stating that the value provided justified their investment.
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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Hong Kong

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales and lead generation services, offering solutions such as prospect list building, personalized multi-channel outreach, and sales meeting scheduling. The overall feedback from reviews is overwhelmingly positive, highlighting their effective project management and tailored messaging approach, with approximately 95% of reviewers impressed by their ability to deliver a consistent flow of qualified sales meetings and their proactive, detail-oriented work ethic.

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20 of 21 reviews are 5 stars

13 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Over the past six months, A-Sales AB has received largely positive feedback for their lead generation services. Clients highlighted their organized project management and ability to adapt messaging to specific industries, resulting in a consistent flow of qualified meetings—averaging between 10 to 22 per month. Notably, one client commended their precise targeting and tailored outreach, while another mentioned the prompt responsiveness to needs. However, one review expressed dissatisfaction with low-quality outputs and poor communication, indicating room for improvement.
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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Madrid, Spain

40 Avenida del General Perón
Madrid, Spain 28020
10 - 15

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800teleservices

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Kowloon, Hong Kong

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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Kowloon, Hong Kong

Unit 8-11, 12/F, Sterling Centre, No.11 Cheung Yue Street, Cheung Sha Wan
Kowloon, Hong Kong

852-2111 8333

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Maxvoice

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Kowloon, Hong Kong

Services provided

60% Call Center Services

40% Business Consulting

Maxvoice, a call center, is in Kowloon, Hong Kong. They focus on Call Center Services and Business Consulting.
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Kowloon, Hong Kong

Flat A2, 7/F, Ford Glory Plaza, 37 Wing Hong Street, Cheung Sha Wan
Kowloon, Hong Kong

(852) 3500 8807

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Incrementum

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Quarry Bay, Hong Kong

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% CRM Consulting and SI +2 services

20% Marketing Strategy

20% Sales Outsourcing

Established in 2021, Incrementum is a Marketing Strategy company. The team offers Marketing Strategy and CRM consulting and SI.
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Quarry Bay, Hong Kong

657 King's Rd.
Quarry Bay, Hong Kong
2 - 5

+852 9488 7832

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Aidey

5.0 32 reviews

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

15% Call Center Services

75% Customer Service Outsourcing

10% Back Office Outsourcing

Aidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.

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10 of 10 reviews are 5 stars

9 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent reviews for Aidey highlight their strong performance in customer support and operational efficiency. Clients noted a significant reduction in response times, with one reporting an improvement from 8 hours to 90 minutes, and another achieving a 70% decrease in wait times. Their agents demonstrated emotional intelligence and adaptability, enhancing customer satisfaction scores by as much as 16%. Overall sentiment is overwhelmingly positive, with clients appreciating Aidey's reliability, attention to detail, and proactive communication.
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14 of 14 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read more
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Industry Experience

Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

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Bnei Brak, Israel

Menachem Begin 121
Bnei Brak, Israel
41 - 49

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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Singapore, Singapore

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

See all 2 projects
Reviews mention Communicative
Clients have highlighted Swivelt's exceptional communication skills, noting that the project manager assigned was 'very friendly and easy to communicate with,' which facilitated a smooth workflow. The overall sentiment reflects a high level of satisfaction regarding their communicative capabilities, contributing to a successful partnership and positive project outcomes.

B2B Marketing for IT Software

5.0 Oct 28, 2020

The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
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Industry Experience

Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technology

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
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Indonesia (1) Malaysia (1)
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StormBrands

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Shoreditch, England

Services provided

20% Call Center Services

20% Branding

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Founded in 1994, StormBrands is a branding firm. The firm focuses on Branding and Call Center Services.
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Shoreditch, England

London 5 French Place
Shoreditch, England E1 6JB
10 - 15

44.20.3375.2233

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Top Call Center Services & Voice Services in Hong Kong

List of the Top Hong Kong Call Center Companies & Voice Services

Reviews mention Reliable

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Back Office Outsourcing for E-Commerce Co

Industry Experience

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Reviews mention Adaptable

Video Labeling For IoT Company

Call Center Services for Food & Beverage Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accommodating

BPO Services for E-Commerce Company

Call Center Services for Global Tech Company

Customer Deployment for Consumer Products Company

Industry Experience

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Reviews mention Personable

Successful B2B Lead Generation for Financial Services Firm

Industry Experience

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What Clients Have Said

Reviews mention Transparent

Call Center & Customer Support Services for Software Company

Customer Support for Product Information Mgmt Company

Reviewed 10 times in the past 6 months

Customer Support for Product Information Mgmt Company

SupportYourApp is very responsive

Reviews mention Personable

Call Center Staff Aug for Higher Education Institution

Reviewed 1 time in the past 6 months

Industry Experience

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Call Center Services for AI-Powered Platform

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Market Research & B2B Meeting for National Agency

Industry Experience

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Reviews mention Flexible

Customer Service BPO for Remote Monitoring Company

Call Center Services for E-Commerce Company

Industry Experience

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six eleven global services is very responsive

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center Services for Automotive Services Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional results

Customer Service Outsourcing for Financial Services Company

Call Center Services for Optics Co

Industry Experience

Select Industry to see insights

Valoris Center is very responsive

Reviewed 4 times in the past 6 months

Lead Generation for AdTech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 21 times in the past 6 months

Sales, Email Mktg & Call Center Services for BPO Company

Industry Experience

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