Top BPO Companies in Germany
6 Leaders 15 Contenders
169 Companies
List of the Top Germany BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves GermanyServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Transparent
Clients have expressed a positive sentiment regarding Connext's transparency throughout their collaboration. One CEO highlighted the 'very good and transparent' communication in recruiting and structuring their team, which facilitated a productive partnership. Additionally, the proactive and fair approach of Connext was noted during challenging times, such as the COVID-19 pandemic, where they ensured uninterrupted service. Overall, the feedback indicates a strong emphasis on integrity and open communication.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves GermanyServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.-
Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
More responsive than most other service providers
Get in TouchMarKam Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Hamburg, Germany
Services provided
20% Custom Software Development20% E-Commerce Development20% IT Managed Services +3 services20% Marketing Strategy10% CRM Consulting and SI10% Call Center ServicesSoftware development company OnGoingMedia GmbH was established in 1998. The company offers Custom Software Development and E-Commerce Development, and is small.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
40% Business Consulting20% Branding20% Marketing Strategy +2 services10% CRM Consulting and SI10% Sales OutsourcingEstablished in 2000, Batten & Company is a Business Consulting company. The team offers Business Consulting and Branding.
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$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Services provided
65% Sales Outsourcing25% Marketing Strategy10% Other MarketingSee all 11 projectsS2M-group is a B2B lead generation and account-based marketing company that excels in providing tailored solutions for diverse industries. The company consistently receives commendations for its proactive and collaborative approach, with approximately 85% of reviews highlighting their ability to act as an integral part of the client's team. Most reviews also note their effective project management and high-quality lead generation capabilities.
Reviews mention Collaborative
Clients consistently praised S2M-group for their collaborative approach, noting effective communication and proactive engagement throughout projects. One client highlighted a 'very collaborative relationship,' emphasizing S2M's timely updates and innovative ideas to enhance results. Another client appreciated S2M's flexibility and initiative in responding to evolving strategies, describing their reporting as 'thorough' and 'value-adding.' Overall, the sentiment reflects strong satisfaction with S2M-group's collaborative efforts and responsiveness.-
Branding & Marketing for Communications Company
5.0 Jun 19, 2023Great - very proactive. We were always kept informed of the project progress and they always had great ideas to improve results. It was a very collaborative relationship.
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Digital Marketing for Financial Technology Company
4.5 Apr 27, 2023Communication always responds to our needs and takes the initiative on strategy. Flexibility based on our changing strategy. Reporting was thorough - calls were collaborative and value-adding.
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Industry Experience
S2M-group has demonstrated strong expertise in lead generation across the Media, Telecommunications, IT Services, and FinTech industries. Clients highlight their effectiveness in generating qualified meetings and providing valuable market intelligence. The overall sentiment is positive, with many praising S2M-group for their proactive communication and alignment with client goals. Industries such as Media and Telecommunications particularly benefit from their targeted engagement strategies, while their services are also well-suited for companies in IT and FinTech seeking to enhance brand awareness and sales pipelines.
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Media Food & Beverages Other Industry Software Telecommunications IT ServicesWas this helpful?
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See All Locations (10)Berlin, Germany
1 Kemperplatz
Berlin, Germany 107852 - 5
+49 30 30808409
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$5,000+$100 - $149 / hrFreelancerBerlin, Germany
Services provided
60% Business Consulting20% Account-Based Marketing20% Sales OutsourcingLaunched in 2026, Studio Abisso is a Business Consulting company. The team provides Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10,000+Nürnberg, Germany
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Nürnberg, Germany
Tullnaustraße 20
Nürnberg, Germany 904022001 - 5000
+49 911 9339 0
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UndisclosedUndisclosed1,000 - 9,999Frankfurt am Main, Germany
Services provided
40% Other IT Consulting and SI10% Call Center Services10% Cloud Consulting & SI +4 services10% Cybersecurity10% IT Managed Services10% IT Strategy Consulting10% Unified Communications Consulting & SIColt Technology Services, an other IT consulting and SI company, is located in London, England and Amsterdam, Netherlands. Their services include other IT consulting and SI and Call Center Services.
Read moreSee All Locations (9)Frankfurt am Main, Germany
Gervinusstrasse 18-22
Frankfurt am Main, Germany 60322251 - 300
+49 69 566 060
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$1,000+Undisclosed50 - 249Hamburg, Germany
Services provided
30% Content Marketing30% Sales Outsourcing15% Call Center Services +2 services15% Search Engine Optimization10% BI & Big Data Consulting & SISee all 98 projectsAI bees is a lead generation and marketing company specializing in AI-driven outreach programs, particularly through LinkedIn and email messaging. Clients consistently praise AI bees for their effective project management and ability to generate quality leads, with approximately 90% of reviewers highlighting their strong communication and responsiveness. However, some reviewers suggest improvements in content quality and response times for engagement.
Reviews mention Straightforward pricing
Clients have praised AI bees for their straightforward pricing, describing the process as 'very simple' and 'transparent.' One reviewer highlighted the company's value for cost, indicating a clear alignment between service quality and pricing. The overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, contributing positively to the client experience.-
Lead Gen, Email Mktg, Outreach & SMM for IT Services Company
5.0 Mar 7, 2024Very simple, straight-forward process. Transparent and cost-effective.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
AI bees has received positive feedback over the past six months, highlighting their strong project management and effective communication. Clients praised their ability to generate high-quality leads and significantly enhance outreach efforts, particularly through LinkedIn. Specific results included a tenfold increase in outreach and improved engagement rates. Reviewers noted AI bees' unique combination of AI capabilities and hands-on support, with no major areas for improvement identified, reflecting overall satisfaction with their services.Was this helpful?
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See All Locations (2)Hamburg, Germany
Gertigstraße 39
Hamburg, Germany 223032 - 5
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UndisclosedUndisclosed1,000 - 9,999München, Germany
Services provided
30% Transcription20% Translation10% Business Consulting +4 services10% Content Marketing10% Content Writing Services10% Document Digitization & Management10% Language InterpretationTranscription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
Read moreSee All Locations (7)München, Germany
45 Brienner Straße
München, Germany 8033331 - 40
+49 89 809 1329 0
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UndisclosedUndisclosed2 - 9Düsseldorf, Germany
Services provided
30% Pay Per Click30% Social Media Marketing20% Sales Outsourcing +1 service20% Search Engine OptimizationSocial media marketing firm Bender Alpha is based in Düsseldorf, Germany. The team provides Social Media Marketing and Pay Per Click.
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$10,000+$50 - $99 / hr250 - 999Berlin, Germany
Services provided
25% HR Consulting20% Back Office Outsourcing20% IT Managed Services +2 services20% IT Strategy Consulting15% IT Staff AugmentationMidsize HR Consulting company Incubit, is based in Delaware, Ohio and Berlin, Germany. The team specializes in HR Consulting and IT strategy consulting.
Read moreSee All Locations (3)Berlin, Germany
12E Am Rupenhorn
Berlin, Germany 1405510 - 15
+49 15257269508
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$5,000+< $25 / hr50 - 249Massenbachhausen, Germany
Services provided
20% AI Development20% Business Consulting20% Call Center Services +4 services10% Custom Software Development10% Generative AI10% Low/No Code Development10% Web DesignIworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
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$1,000+< $25 / hr50 - 249München, Germany
Services provided
25% Back Office Outsourcing25% Call Center Services25% Data Annotation Services +1 service25% Finance & Accounting Outsourcing (FAO)Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerFrankfurt am Main, Germany
Services provided
20% Email Marketing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingSocial media marketing company Sell By Lead GmbH offers Social Media Marketing and Email Marketing. They were founded in 2019.
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UndisclosedUndisclosedFreelancerMünchen, Germany
Services provided
20% AI Development20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Sales Outsourcing20% Social Media MarketingDemand Systems GmbH is a social media marketing firm. The München, Germany-based firm was launched in 2007. Their team provides Social Media Marketing and CRM consulting and SI.
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
50% Sales Outsourcing30% Call Center Services20% Customer Service OutsourcingSee all 12 projectsScalemill is a versatile company specializing in sales development, outbound sales generation, and customer service support. They consistently receive positive feedback, with over 90% of reviews highlighting their adaptability, reliability, and effective project management. Clients frequently commend their ability to integrate seamlessly into existing workflows and their success in generating high-quality leads and improving operational efficiency.
Reviews mention Team players
Clients have praised Scalemill for their collaborative approach and effective teamwork. One client noted the 'seamless, simple, and effective' workflow, while another highlighted the 'direct involvement from the team lead' as invaluable. The flexibility demonstrated in decision-making was also recognized as a significant asset. However, some feedback suggested that a more hands-on approach to strategy creation could enhance collaboration further. Overall, sentiment regarding their team player qualities is positive.-
Call Center Customer Support for Apparel Company
4.5 Jun 14, 2019ScaleMill is always super supportive, and they take the initiative to do things themselves. For example, when we were missing templates, they offered to create some and we reviewed them, which saved us a lot of time. Internal communication is easy, reliable, and friendly.
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Call Center Customer Support for Apparel Company
4.5 Jun 14, 2019They also have a great team spirit. I’m impressed by the team’s consistently good atmosphere. I feel like we’re all well-connected to the team even though we don’t do video calls (we’ve only talked with each other via phone except for a face-to-face sales meeting).
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Call Outreach Services for Risk Management Tool
5.0 May 20, 2020The workflow was seamless, simple and effective. Direct involvement from the team lead was extremely valuable in testing and implementing outreach strategy. The flexibility with which decisions were taken and applied is a big asset for smart business looking to move quickly.
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Industry Experience
Scalemill demonstrates significant expertise across multiple industries, including Retail, Business Services, Information Technology, and Financial Services. Clients appreciate their reliability, flexibility, and strong communication skills. In Retail, they enhanced operational efficiency, while in Business Services, they successfully generated sales leads and improved customer engagement. Their focus on results and adaptability has garnered positive sentiment, making them a suitable partner for clients seeking support in sales development, lead generation, and operational assistance.
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Business services IT Services Financial services Nonprofit Retail Information technology Other industriesWas this helpful?
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See All Locations (3)Berlin, Germany
Goslarer Platz 5
Berlin, Germany 105891
+13073571900
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$100,000+$150 - $199 / hr50 - 249München, Germany
Services provided
20% Manufacturing Consulting15% Compliance Consulting10% Computer Engineering +6 services10% Custom Software Development10% DevOps Managed Services10% Document Digitization & Management10% IT Managed Services10% IT Staff Augmentation5% Web DevelopmentBased in Sissach, Switzerland and Innsbruck, Austria, Avacone AG is a Manufacturing Consulting company. Their services include Manufacturing Consulting and Compliance Consulting.
Read moreSee All Locations (10)München, Germany
Einsteinstraße 174
München, Germany 816776 - 9
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$5,000+$200 - $300 / hr50 - 249Hamburg, Germany
Services provided
5% AI Consulting5% BI & Big Data Consulting & SI5% Back Office Outsourcing +17 services5% Business Consulting5% CRM Consulting and SI5% Cloud Consulting & SI5% Compliance Consulting5% Cybersecurity5% Digital Strategy5% ECM Consulting and SI5% ERP Consulting and SI5% Event Management5% Finance & Accounting Outsourcing (FAO)5% Fractional CMO Services5% IT Managed Services5% IT Staff Augmentation5% IT Strategy Consulting5% Other IT Consulting and SI5% Sales Outsourcing5% Unified Communications Consulting & SISee all 1 projectsGrant & Graham is a senior management consultancy founded in 2009, with offices around the world. We work with boards and leadership teams across FinTech, banking, AI, technology, telecoms,
Read moreSee All Locations (15)Hamburg, Germany
Willy-Brandt-Straße 23
Hamburg, Germany 204576 - 9
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$1,000+< $25 / hr1,000 - 9,999München, Germany
Services provided
100% Back Office OutsourcingLarge Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
Read moreSee All Locations (10)München, Germany
Prielmayerstrasse 3 80335
München, Germany 80335Was this helpful?
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UndisclosedUndisclosed250 - 999Konstanz, Germany
Services provided
100% Back Office OutsourcingIbml, a Back Office Outsourcing company, is based in Irondale, Alabama and Irondale, Alabama. They offer Back Office Outsourcing.
Read moreSee All Locations (4)Konstanz, Germany
Line-Eid-Str. 3
Konstanz, Germany 78467Was this helpful?
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List of the Top 6 Germany BPO Services
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$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Ability to deliver
22.8/40.016.4/20 Reviews3.4/10 Clients & Experience3/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
UndisclosedUndisclosed250 - 999Nürnberg, Germany
Ability to deliver
20.1/40.016.2/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+Undisclosed2 - 9München, Germany
Ability to deliver
19.4/40.016.4/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
Undisclosed$50 - $99 / hr2 - 9Hürth, Germany
Ability to deliver
20.1/40.016.4/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49München, Germany
Ability to deliver
24.4/40.017.2/20 Reviews3.6/10 Clients & Experience3.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+$100 - $149 / hr10 - 49Korntal-Münchingen, Germany
Ability to deliver
17.6/40.014.6/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+Undisclosed1,000 - 9,999Dresden, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$150 - $199 / hr10 - 49München, Germany
Ability to deliver
19.4/40.016.4/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Gütersloh, Germany
Ability to deliver
6.5/40.00/20 Reviews3.5/10 Clients & Experience3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed50 - 249Erkelenz, Germany
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Holzwickede, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Köln, Germany
Ability to deliver
4.4/40.00/20 Reviews0.3/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
29.1/40.016.6/20 Reviews7.8/10 Clients & Experience4.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Stuttgart, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
75% Back Office Outsourcing25% Other
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