Top BPO Companies in Germany
6 Leaders 15 Contenders
168 Companies
List of the Top Germany BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves GermanyServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves GermanyServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Adaptable
Clients have expressed a strong sentiment of adaptability regarding MarKam Solutions, highlighting their ability to tailor solutions to specific needs. One client noted their 'fast reaction' and 'quick adaptation to changes,' while another emphasized their 'data-driven decisions' and responsiveness. The Director of Operations at Sakaem Logistics commended their adaptability to the business's 'ever-changing needs,' indicating that MarKam Solutions effectively aligns with client requirements and fosters a collaborative partnership.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
40% Business Consulting20% Branding20% Marketing Strategy +2 services10% CRM Consulting and SI10% Sales OutsourcingEstablished in 2000, Batten & Company is a Business Consulting company. The team offers Business Consulting and Branding.
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$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Services provided
65% Sales Outsourcing25% Marketing Strategy10% Other MarketingSee all 11 projectsS2M-group is a B2B lead generation and account-based marketing company that excels in providing tailored solutions for diverse industries. The company consistently receives commendations for its proactive and collaborative approach, with approximately 85% of reviews highlighting their ability to act as an integral part of the client's team. Most reviews also note their effective project management and high-quality lead generation capabilities.
Reviews mention Well-organized projects
Clients have consistently praised S2M-group for their well-organized project management. One client noted that items were delivered on time and that the structured kick-off required minimal input, demonstrating effective planning. Regular updates and thorough reporting were highlighted as significant strengths, providing valuable insights into project activities. Overall, the sentiment reflects a strong appreciation for S2M-group's ability to adapt strategies and maintain alignment with client goals throughout the project.-
Marketing Strategy for IT Services Company
5.0 May 10, 2023Items were delivered on time and there was timely updates. Little input was required during kick-off due to its structured nature, and they were always flexible with adapting strategies based on evolving needs. Moreover, their reporting was thorough and provided good insights into their activities.
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Industry Experience
S2M-group has demonstrated strong expertise in lead generation across the Media, Telecommunications, IT Services, and FinTech industries. Clients highlight their effectiveness in generating qualified meetings and providing valuable market intelligence. The overall sentiment is positive, with many praising S2M-group for their proactive communication and alignment with client goals. Industries such as Media and Telecommunications particularly benefit from their targeted engagement strategies, while their services are also well-suited for companies in IT and FinTech seeking to enhance brand awareness and sales pipelines.
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Media Food & Beverages Other Industry Software Telecommunications IT ServicesWas this helpful?
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See All Locations (10)Berlin, Germany
1 Kemperplatz
Berlin, Germany 107852 - 5
+49 30 30808409
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UndisclosedUndisclosed10,000+Nürnberg, Germany
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Nürnberg, Germany
Tullnaustraße 20
Nürnberg, Germany 904022001 - 5000
+49 911 9339 0
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$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Services provided
25% Customer Service Outsourcing25% Translation10% Call Center Services +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Berlin, Germany
104 Skalitzer Straße
Berlin, Germany 109976 - 9
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$1,000+Undisclosed50 - 249Hamburg, Germany
Services provided
30% Content Marketing30% Sales Outsourcing15% Call Center Services +2 services15% Search Engine Optimization10% BI & Big Data Consulting & SISee all 98 projectsAI bees is a lead generation and marketing company specializing in AI-driven outreach programs, particularly through LinkedIn and email messaging. Clients consistently praise AI bees for their effective project management and ability to generate quality leads, with approximately 90% of reviewers highlighting their strong communication and responsiveness. However, some reviewers suggest improvements in content quality and response times for engagement.
Industry Experience
AI Bees has demonstrated expertise across diverse industries, including healthcare, technology, finance, and marketing. Reviews highlight their strengths in lead generation, project management, and customer support, with clients appreciating their proactive communication and adaptability. The overall sentiment is positive, with specific praise for their ability to drive engagement and deliver measurable results. Industries such as software, automotive, and telecommunications have seen notable benefits, making AI Bees a suitable partner for businesses looking to enhance their outreach and lead management.
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Software IT Services Pharmaceuticals Human Resources Sports Consulting Advertising & marketing Healthcare Automotive Insurance Consumer Products Financial services Design Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & Fitness Other industries Energy & natural resources Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
AI Bees has received positive feedback regarding its overall cost and value for money. Clients frequently highlight the company's pricing as fitting their budgets while providing good value for the services rendered. For instance, one client noted, 'Pricing fit our budget' and another stated, 'Good value for cost.' Overall, the sentiment reflects a strong appreciation for the balance of cost and quality, with clients feeling they received effective lead generation services relative to their investment.Was this helpful?
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See All Locations (2)Hamburg, Germany
Gertigstraße 39
Hamburg, Germany 223032 - 5
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UndisclosedUndisclosed1,000 - 9,999München, Germany
Services provided
30% Transcription20% Translation10% Business Consulting +4 services10% Content Marketing10% Content Writing Services10% Document Digitization & Management10% Language InterpretationTranscription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
Read moreSee All Locations (7)München, Germany
45 Brienner Straße
München, Germany 8033331 - 40
+49 89 809 1329 0
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UndisclosedUndisclosed1,000 - 9,999Frankfurt am Main, Germany
Services provided
40% Other IT Consulting and SI10% Call Center Services10% Cloud Consulting & SI +4 services10% Cybersecurity10% IT Managed Services10% IT Strategy Consulting10% Unified Communications Consulting & SIColt Technology Services, an other IT consulting and SI company, is located in London, England and Amsterdam, Netherlands. Their services include other IT consulting and SI and Call Center Services.
Read moreSee All Locations (9)Frankfurt am Main, Germany
Gervinusstrasse 18-22
Frankfurt am Main, Germany 60322251 - 300
+49 69 566 060
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$10,000+$50 - $99 / hr250 - 999Berlin, Germany
Services provided
25% HR Consulting20% Back Office Outsourcing20% IT Managed Services +2 services20% IT Strategy Consulting15% IT Staff AugmentationMidsize HR Consulting company Incubit, is based in Delaware, Ohio and Berlin, Germany. The team specializes in HR Consulting and IT strategy consulting.
Read moreSee All Locations (3)Berlin, Germany
12E Am Rupenhorn
Berlin, Germany 1405510 - 15
+49 15257269508
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UndisclosedUndisclosed2 - 9Düsseldorf, Germany
Services provided
30% Pay Per Click30% Social Media Marketing20% Sales Outsourcing +1 service20% Search Engine OptimizationSocial media marketing firm Bender Alpha is based in Düsseldorf, Germany. The team provides Social Media Marketing and Pay Per Click.
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$5,000+< $25 / hr50 - 249Massenbachhausen, Germany
Services provided
20% AI Development20% Business Consulting20% Call Center Services +4 services10% Custom Software Development10% Generative AI10% Low/No Code Development10% Web DesignIworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
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$1,000+< $25 / hr50 - 249München, Germany
Services provided
25% Back Office Outsourcing25% Call Center Services25% Data Annotation Services +1 service25% Finance & Accounting Outsourcing (FAO)Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerFrankfurt am Main, Germany
Services provided
20% Email Marketing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingSocial media marketing company Sell By Lead GmbH offers Social Media Marketing and Email Marketing. They were founded in 2019.
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UndisclosedUndisclosedFreelancerMünchen, Germany
Services provided
20% AI Development20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Sales Outsourcing20% Social Media MarketingDemand Systems GmbH is a social media marketing firm. The München, Germany-based firm was launched in 2007. Their team provides Social Media Marketing and CRM consulting and SI.
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
50% Sales Outsourcing30% Call Center Services20% Customer Service OutsourcingSee all 12 projectsScalemill is a versatile company specializing in sales development, outbound sales generation, and customer service support. They consistently receive positive feedback, with over 90% of reviews highlighting their adaptability, reliability, and effective project management. Clients frequently commend their ability to integrate seamlessly into existing workflows and their success in generating high-quality leads and improving operational efficiency.
Industry Experience
Scalemill demonstrates significant expertise across multiple industries, including Retail, Business Services, Information Technology, and Financial Services. Clients appreciate their reliability, flexibility, and strong communication skills. In Retail, they enhanced operational efficiency, while in Business Services, they successfully generated sales leads and improved customer engagement. Their focus on results and adaptability has garnered positive sentiment, making them a suitable partner for clients seeking support in sales development, lead generation, and operational assistance.
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Business services IT Services Financial services Nonprofit Retail Information technology Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchScalemill is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (3)Berlin, Germany
Goslarer Platz 5
Berlin, Germany 105891
+13073571900
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$100,000+$150 - $199 / hr50 - 249München, Germany
Services provided
20% Manufacturing Consulting15% Compliance Consulting10% Computer Engineering +6 services10% Custom Software Development10% DevOps Managed Services10% Document Digitization & Management10% IT Managed Services10% IT Staff Augmentation5% Web DevelopmentBased in Sissach, Switzerland and Innsbruck, Austria, Avacone AG is a Manufacturing Consulting company. Their services include Manufacturing Consulting and Compliance Consulting.
Read moreSee All Locations (10)München, Germany
Einsteinstraße 174
München, Germany 816776 - 9
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$5,000+$200 - $300 / hr50 - 249Hamburg, Germany
Services provided
5% AI Consulting5% BI & Big Data Consulting & SI5% Back Office Outsourcing +17 services5% Business Consulting5% CRM Consulting and SI5% Cloud Consulting & SI5% Compliance Consulting5% Cybersecurity5% Digital Strategy5% ECM Consulting and SI5% ERP Consulting and SI5% Event Management5% Finance & Accounting Outsourcing (FAO)5% Fractional CMO Services5% IT Managed Services5% IT Staff Augmentation5% IT Strategy Consulting5% Other IT Consulting and SI5% Sales Outsourcing5% Unified Communications Consulting & SISee all 1 projectsGrant & Graham is a senior management consultancy founded in 2009, with offices around the world. We work with boards and leadership teams across FinTech, banking, AI, technology, telecoms,
Read moreSee All Locations (15)Hamburg, Germany
Willy-Brandt-Straße 23
Hamburg, Germany 204576 - 9
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$1,000+< $25 / hr1,000 - 9,999München, Germany
Services provided
100% Back Office OutsourcingLarge Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
Read moreSee All Locations (10)München, Germany
Prielmayerstrasse 3 80335
München, Germany 80335Was this helpful?
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UndisclosedUndisclosed250 - 999Konstanz, Germany
Services provided
100% Back Office OutsourcingIbml, a Back Office Outsourcing company, is based in Irondale, Alabama and Irondale, Alabama. They offer Back Office Outsourcing.
Read moreSee All Locations (4)Konstanz, Germany
Line-Eid-Str. 3
Konstanz, Germany 78467Was this helpful?
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List of the Top 6 Germany BPO Services
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$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Ability to deliver
23.8/40.016.4/20 Reviews3.4/10 Clients & Experience4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
UndisclosedUndisclosed250 - 999Nürnberg, Germany
Ability to deliver
21.4/40.016.2/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+Undisclosed2 - 9München, Germany
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
Undisclosed$50 - $99 / hr2 - 9Hürth, Germany
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49München, Germany
Ability to deliver
25.7/40.017.2/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+$100 - $149 / hr10 - 49Korntal-Münchingen, Germany
Ability to deliver
18.6/40.014.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Back Office Outsourcing -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$150 - $199 / hr10 - 49München, Germany
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+Undisclosed50 - 249Erkelenz, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Holzwickede, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Köln, Germany
Ability to deliver
6.6/40.00/20 Reviews0.3/10 Clients & Experience6.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10 - 49Köln, Germany
Ability to deliver
7.6/40.00/20 Reviews1.8/10 Clients & Experience5.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
30/40.016.6/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Stuttgart, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other
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