Top BPO Companies in Germany

Ratings Updated: December 4, 2025

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6 Leaders 15 Contenders

153 Companies

Country: Germany

List of the Top Germany BPO Services

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Germany

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Germany

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Sofia, Bulgaria

Campus X
Sofia, Bulgaria 1729
50 - 75

+359876122130

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UnitedLex

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Overland Park, KS

Services provided

100% Back Office Outsourcing

Large Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
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Ramat Gan, Israel

12 Abba Hillel Street Ramat - Gan
Ramat Gan, Israel 52136

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ibml

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Konstanz, Germany

Services provided

100% Back Office Outsourcing

Ibml, a Back Office Outsourcing company, is based in Irondale, Alabama and Irondale, Alabama. They offer Back Office Outsourcing.
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Konstanz, Germany

Line-Eid-Str. 3
Konstanz, Germany 78467

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Hexaware Technologies

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Mississauga, Canada

Services provided

10% Cloud Consulting & SI

10% IT Managed Services

10% IT Strategy Consulting +14 services

5% AI Consulting

5% AI Development

5% Application Management & Support

5% Application Testing

5% Back Office Outsourcing

5% CRM Consulting and SI

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% Digital Strategy

5% ERP Consulting and SI

5% Enterprise App Modernization

5% Finance & Accounting Outsourcing (FAO)

5% Generative AI

Hexaware Technologies is a large IT strategy consulting company. Established in 1990, the team focuses on IT strategy consulting and cloud consulting & SI.
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Frankfurt am Main, Germany

Frankfurt Hexaware Technologies GmbH, Lyonerstr. 15, D-60528 Frankfurt am Main, Germany
Frankfurt am Main, Germany 60528
10 - 15

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AcquireOne

2 Salescode

3 PowerSellers

4 BS International GmbH

5 Quadra Digital Solutions

6 CVC Revenue Solutions GmbH

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 6 Germany BPO Services

AcquireOne

$5,000+

$25 - $49 / hr

10 - 49

Berlin, Germany

Ability to deliver

24.2/40.0

16.8/20 Reviews

3.4/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

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Salescode

Undisclosed

Undisclosed

250 - 999

Nürnberg, Germany

Ability to deliver

22.1/40.0

17/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Back Office Outsourcing

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PowerSellers

$10,000+

Undisclosed

2 - 9

München, Germany

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

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BS International GmbH

Undisclosed

$50 - $99 / hr

2 - 9

Hürth, Germany

Ability to deliver

21.3/40.0

16.4/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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Quadra Digital Solutions

$1,000+

< $25 / hr

10 - 49

München, Germany

Ability to deliver

25.7/40.0

17.2/20 Reviews

3.6/10 Clients & Experience

4.9/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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CVC Revenue Solutions GmbH

$10,000+

$100 - $149 / hr

10 - 49

Korntal-Münchingen, Germany

Ability to deliver

18.6/40.0

14.6/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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yoummday

$5,000+

< $25 / hr

250 - 999

München, Germany

Ability to deliver

6/40.0

0/20 Reviews

0/10 Clients & Experience

6/10 Market Presence

Service focus

100% Back Office Outsourcing

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hello.de AG

$100,000+

$25 - $49 / hr

250 - 999

Berlin, Germany

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

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Tolksdorf Communication

$1,000+

Undisclosed

50 - 249

Erkelenz, Germany

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

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KALLEXA

$10,000+

< $25 / hr

10 - 49

München, Germany

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

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DBS GmbH

Undisclosed

Undisclosed

50 - 249

Berlin, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Voxpark GmbH

Undisclosed

Undisclosed

50 - 249

Berlin, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Rhenus Office Systems Polska

Undisclosed

Undisclosed

250 - 999

Holzwickede, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

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DCS Communication Center

Undisclosed

Undisclosed

250 - 999

Berlin, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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TENIOS GmbH

Undisclosed

Undisclosed

10 - 49

Köln, Germany

Ability to deliver

6.6/40.0

0/20 Reviews

0.3/10 Clients & Experience

6.3/10 Market Presence

Service focus

100% Back Office Outsourcing

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bdg Consulting GmbH

$5,000+

Undisclosed

10 - 49

Köln, Germany

Ability to deliver

7.6/40.0

0/20 Reviews

1.8/10 Clients & Experience

5.9/10 Market Presence

Service focus

55% Back Office Outsourcing

45% Other

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Snubes

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Significo

$1,000+

$25 - $49 / hr

50 - 249

Dassendorf, Germany

Ability to deliver

30.2/40.0

16.8/20 Reviews

7.8/10 Clients & Experience

5.6/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

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KP DigiServe

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

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Gevekom

Undisclosed

Undisclosed

50 - 249

Frankfurt am Main, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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Euro Union Assistance GmbH

Undisclosed

Undisclosed

50 - 249

Stuttgart, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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Specialties

Data Entry Virtual Assistant FAO Payment Processing Medical Billing Document Digitization & Management Claims Processing Legal Outsourcing BPO Back Office

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Top BPO Companies in Germany

List of the Top Germany BPO Services

Reviews mention Well-organized projects

Outsourced Accounting & Content Writing for IT Services Firm

Digital Strategy for Environmental Solutions Platform

Accounting Services for Marketing & Venture Capital Firm

Scaling & QA Services for Media Company

Staff Aug & Content Moderation for Blockchain Technology Co

Industry Experience

Select Industry to see insights

Reviews mention Knowledgeable

Call Center Services for Logistics & Supply Chain Company

Call Center Services for Furniture Manufacturer

Call Center Services for Auto Transport Broker

Sales Outsourcing & Lead Gen for Advertising Account Co

Reviewed 3 times in the past 6 months