Top BPO Companies in Hamburg
27 Companies
List of the Top Hamburg BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Hamburg, GermanyServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Transparent
The overall sentiment regarding transparency in Connext Global Solutions is highly positive. Clients appreciate the clear and open communication throughout the recruitment process and project management. One client noted that the communication with Connext was 'very good and transparent,' highlighting their proactive and fair approach during challenges, such as the pandemic. This level of integrity and transparency has fostered strong client relationships and contributed to ongoing collaboration.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, reviews for Connext highlight their effective call center services, particularly for an entertainment company. Clients appreciate the positive feedback from guests and a notable reduction in complaints. The team is praised for timely delivery and an impressive hiring process, although suggestions for improved employee training were noted. Overall, the sentiment is highly positive, indicating strong alignment with client values and satisfaction with the results.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Serves Hamburg, GermanyServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.-
Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client reviews for MarKam Solutions reflect a strong overall sentiment of satisfaction, highlighting their exceptional project management and adaptability. Clients praised their proactive communication and ability to tailor solutions to specific needs, with one noting a 50% increase in lead generation and a 35% improvement in conversion rates. The consistent delivery of tasks on time and the personal approach taken by MarKam Solutions were also emphasized, with no significant areas for improvement mentioned by any reviewer.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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Significo
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$1,000+$25 - $49 / hr50 - 249Dassendorf, GermanyServices provided
40% CRM Consulting and SI40% Call Center Services10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a customer service outsourcing company known for its expertise in enhancing customer satisfaction and loyalty programs. Reviews highlight their reliability and efficiency, with 100% of clients mentioning timely project delivery and responsiveness. Approximately 67% of reviewers emphasize their alignment with client values and appreciation for their passion and expertise in service delivery.
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
See All Locations (2)Dassendorf, Germany
Dorfstrasse 222
Dassendorf, Germany 2152150 - 75
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$1,000+Undisclosed50 - 249Hamburg, Germany
Services provided
30% Content Marketing30% Sales Outsourcing15% Call Center Services +2 services15% Search Engine Optimization10% BI & Big Data Consulting & SISee all 95 projectsAI bees is a lead generation company specializing in LinkedIn and email campaigns to enhance marketing exposure and connect businesses with potential clients. Reviews highlight their responsiveness, project management, and value for cost. Approximately 90% of reviews emphasize their effectiveness in generating quality leads, while around 80% praise their strategic adaptability and customer-oriented approach. Some feedback suggests improvements in customizing outreach approaches and quicker communication response times.
Reviews mention Receptive
Overall, client feedback reflects a highly receptive sentiment towards AI Bees. Clients commend the team's proactive communication and adaptability, noting that they were responsive to feedback and willing to adjust strategies as needed. For instance, one client highlighted AI Bees' integrity and their commitment to fulfilling agreed-upon standards, while another praised their flexibility and willingness to learn. This responsiveness has fostered a positive working relationship, resulting in successful project outcomes.-
Lead Generation for Data Analytics Solutions Company
4.5 May 9, 2023The project management was very good. They usually respond in less than 24 hours, they were very customer-centered and always listened to our suggestions and feedback. Not really, they always showed themselves very eager to work hand in hand with us, and to make all the necessary changes to accomplish the project´s goals.
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Branding & Lead Generation for HR Advisory Firm
4.0 Apr 16, 2025They have great project management, great follow up, very reactive, always there to listen and adapt the strategy.
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Industry Experience
AI Bees has demonstrated expertise across various industries including Pharmaceuticals, Human Resources, Software, Healthcare, and Consulting. Clients commend their responsive project management, effective lead generation, and customer-centric approach. Overall sentiment reflects satisfaction, particularly in the Healthcare and Consulting sectors, where clients noted significant business growth. Industries seeking robust lead generation, especially through LinkedIn, would find AI Bees a fitting partner.
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Pharmaceuticals Human Resources Business services Software Sports Consulting Advertising & marketing Information technology Healthcare Automotive Insurance Consumer Products Financial services IT Services Design Energy & natural resources Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend AI Bees for their cost-effectiveness and overall value. Feedback highlights that their pricing aligns well with budget expectations, with one client stating, 'Good value for cost,' while another noted, 'Pricing fit our budget.' Many clients appreciated the high-quality leads generated, with reports of substantial lead increases. Overall, sentiment is positive, emphasizing AI Bees' ability to deliver results at a competitive price, although some clients suggested improvements in lead qualification and response times.Was this helpful?
See All Locations (2)Hamburg, Germany
GertigstraĂźe 39
Hamburg, Germany 223032 - 5
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$1,000+$100 - $149 / hr10 - 49Hamburg, Germany
Services provided
40% Cloud Consulting & SI20% Call Center Services20% Custom Software Development +1 service20% CybersecurityHagel IT-Services is a cloud consulting & SI company based in Hamburg, Germany. The team focuses on cloud consulting & SI and Custom Software Development.
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UndisclosedUndisclosed10 - 49Hamburg, Germany
Services provided
60% Sales Outsourcing20% Digital Strategy20% Social Media MarketingLaunched in 2019, Leadvolution is a small Sales Outsourcing company. Their services include Sales Outsourcing and Digital Strategy.
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$5,000+$200 - $300 / hr50 - 249Hamburg, Germany
Services provided
5% AI Consulting5% BI & Big Data Consulting & SI5% Back Office Outsourcing +17 services5% Business Consulting5% CRM Consulting and SI5% Cloud Consulting & SI5% Compliance Consulting5% Cybersecurity5% Digital Strategy5% ECM Consulting and SI5% ERP Consulting and SI5% Event Management5% Finance & Accounting Outsourcing (FAO)5% Fractional CMO Services5% IT Managed Services5% IT Staff Augmentation5% IT Strategy Consulting5% Other IT Consulting and SI5% Sales Outsourcing5% Unified Communications Consulting & SISee all 1 projectsGrant & Graham is a senior management consultancy founded in 2009, with offices around the world. We work with boards and leadership teams across FinTech, banking, AI, technology, telecoms,
Read moreSee All Locations (15)Hamburg, Germany
Willy-Brandt-StraĂźe 23
Hamburg, Germany 204576 - 9
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UndisclosedUndisclosed10 - 49Hamburg, Germany
Services provided
30% Blockchain30% Sales Outsourcing20% Custom Software Development +2 services10% Low/No Code Development10% Web DesignPONTON GmbH is a software development firm launched in 2001. Their services include Custom Software Development and Blockchain.
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UndisclosedUndisclosed2 - 9Hamburg, Germany
Services provided
30% Advertising20% Corporate Training & Coaching15% Call Center Services +3 services15% Sales Outsourcing10% Business Consulting10% Financial ConsultingCell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
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UndisclosedUndisclosed10 - 49Hamburg, Germany
Services provided
20% Branding20% Content Marketing20% Document Digitization & Management +2 services20% Graphic Design20% Social Media MarketingRock&stars digital GmbH is a branding agency. Their team is headquartered in Hamburg, Germany and New York, New York. The agency provides Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Hamburg, Germany
Services provided
20% Back Office Outsourcing20% Compliance Consulting20% Internet & Technology Law +2 services20% Litigation Support Services20% Media & Entertainment LawCogito.legal Rechtsanwälte, a Back Office Outsourcing company, was established in 2020. Based in Hamburg, Germany, the team offers Back Office Outsourcing and Media & Entertainment Law.
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$10,000+$150 - $199 / hr10 - 49Hamburg, Germany
Services provided
20% Custom Software Development20% E-Commerce Development20% IT Managed Services +3 services20% Marketing Strategy10% CRM Consulting and SI10% Call Center ServicesSoftware development company OnGoingMedia GmbH was established in 1998. The company offers Custom Software Development and E-Commerce Development, and is small.
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$25,000+Undisclosed10 - 49LĂĽbeck, Germany
Services provided
50% Marketing Strategy50% Sales OutsourcingSee all 3 projectsFluxGrowth is your high-ticket closing partner, built for scale, aligned by performance. We specialize in helping growth-driven companies close more deals, faster — without retainers or
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$10,000+$50 - $99 / hr250 - 999Bremen, Germany
Services provided
20% Call Center Services20% Content Marketing20% Digital Strategy +2 services20% Marketing Strategy20% Social Media MarketingMarketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and MĂĽnchen, Germany. They specialize in Marketing Strategy and Digital Strategy.
Read moreSee All Locations (4)Bremen, Germany
4 - 6 LloydstraĂźe
Bremen, Germany 2821776 - 100
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UndisclosedUndisclosed2 - 9Osterholz-Scharmbeck, Germany
Services provided
40% Sales Outsourcing20% Demand Generation Marketing20% Email Marketing +1 service20% Search Engine OptimizationEternaScale is a small Sales Outsourcing company. Founded in 2025, the team focuses on Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
60% Sales Outsourcing40% Call Center ServicesAzur Dialog is a Sales Outsourcing company. The team is in Bremen, Germany, and their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
50% Call Center Services50% Customer Service OutsourcingBeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
35% Back Office Outsourcing35% Customer Service Outsourcing30% Call Center ServicesHanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFounded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
60% Customer Service Outsourcing40% Call Center ServicesServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
45% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +1 service10% Sales OutsourcingMaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9BĂĽdelsdorf, Germany
Services provided
100% Document Digitization & ManagementBlitzeyes is a Document Digitization & Management company based in BĂĽdelsdorf, Germany. Their services include Document Digitization & Management.
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UndisclosedUndisclosed50 - 249Bremen, Germany
Services provided
20% Branding20% E-Commerce Development20% Pay Per Click +3 services20% Search Engine Optimization10% Call Center Services10% Sales OutsourcingIntan international, a branding agency, was launched in 1981. The midsize team offers Branding and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
60% Accounting10% Back Office Outsourcing10% Business Consulting +2 services10% Customer Service Outsourcing10% Financial ConsultingEbs BĂĽroservice, a small Accounting company, is located in Bremen, Germany. The team specializes in Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
70% Accounting18% Back Office Outsourcing12% Customer Service OutsourcingBĂĽrodienstleistungen Sigrid Hiltmann is an Accounting company. They are located in Bremen, Germany and have small team. Their services include Accounting and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Hamburg, Germany
Services provided
60% Call Center Services20% Back Office Outsourcing20% Email MarketingGetaline GmbH, a phone answering service, was launched in 1994. They offers Call Center Services and Email Marketing.
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$1,000+< $25 / hr50 - 249Hamburg, Germany
Services provided
80% Call Center Services20% Business ConsultingOptimafo is a midsize Hamburg, Germany-based call center company. The team focuses on Call Center Services and Business Consulting.
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UndisclosedUndisclosed50 - 249Winsen (Luhe), Germany
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company FRANKENRASTER GmbH is headquartered in Buchdorf, Germany and Winsen (Luhe), Germany. Their services include Document Digitization & Management.
Read moreSee All Locations (3)Winsen (Luhe), Germany
Zum Torfmoor 17
Winsen (Luhe), Germany 21423Was this helpful?
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$1,000+< $25 / hr2 - 9Hamburg, Germany
Services provided
100% Call Center ServicesTZH Telemarketing Zentrale is a telephone answering service. Their small team is based in Hamburg, Germany. Their team specializes in Call Center Services.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 2 Hamburg BPO Services
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$1,000+Undisclosed50 - 249Hamburg, Germany
Ability to deliver
24.4/40.016.6/20 Reviews2/10 Clients & Experience5.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
30.2/40.016.8/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$100 - $149 / hr10 - 49Hamburg, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+$200 - $300 / hr50 - 249Hamburg, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+$150 - $199 / hr10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$25,000+Undisclosed10 - 49LĂĽbeck, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+$50 - $99 / hr250 - 999Bremen, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Osterholz-Scharmbeck, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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