Home Call Centers Germany Hamburg

Top Call Center Services & Voice Services in Hamburg

Ratings Updated: March 15, 2025

Clutch publishes objective research and verified client reviews. We may earn a fee for some placements. Learn more

All Companies Pricing Services Guide Call Centers Trends

22 Companies

3 Leaders 15 Contenders

Search with AI

22 Companies

Country: Germany

City: Hamburg

List of the Top Hamburg Call Center Companies & Voice Services

Sponsored

Featured

What are Featured Providers?
Valoris Center

4.9 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Hamburg, Germany

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a comprehensive provider of Contact Center Services, specializing in both inbound and outbound call handling, telemarketing, and customer care services. The company has garnered high praise for its proactive and adaptable approach, with over 90% of reviews highlighting their flexibility and commitment to delivering results. Clients appreciate Valoris Center's ability to enhance customer satisfaction and manage complex projects efficiently.

See all 11 projects
Reviews mention High-quality work

Clients consistently praise Valoris Center for delivering high-quality work, particularly highlighting their outbound service efficiency and CRM solutions. One client noted that 90% of potential customers receive calls within 15 minutes, showcasing their commitment to rapid response times. Additionally, clients appreciate the professionalism and thorough training of Valoris agents, which enhances service quality. Overall, sentiment regarding Valoris Center's work quality is overwhelmingly positive, with clients noting their adaptability and results-oriented approach.

Outbound Call Center Service for Automobile Company

5.0 Feb 21, 2023

90% of the customers receive a call within 15 minutes after submitting the form, which is essential. Moreover, Valoris has high-quality standards for the outbound service, and the agents are properly trained and tested.

Read Full Review

Read All Reviews

Was this helpful?

6 of 7 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co

5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more

Read 7 Reviews

Was this helpful?

Croatia (1)

Romania (7)

Russia (1)

Was this helpful?
View Profile Visit Website
Significo

5.0 3 reviews

Undisclosed

< $25 / hr

50 - 249

Serves Hamburg, Germany

Services provided

15% Call Center Services

31% Customer Service Outsourcing

20% Back Office Outsourcing +11 services

10% Direct Marketing

5% Advertising

5% CRM Consulting and SI

5% Market Research

2% Ecommerce Marketing

2% Staffing

1% Compliance Consulting

1% Demand Generation Marketing

1% ERP Consulting and SI

1% Procurement Support

1% SMS Marketing

Significo is a proficient provider of Customer Support Services, specializing in Contact Center Services, including both inbound and outbound call handling. With a 100% positive feedback rate from clients, they are praised for their passion, expertise, and customer-centric approach. Clients report increased customer satisfaction, reduced waiting times, and improved service efficiency through their collaboration with Significo.

See all 3 projects
Reviews mention Knowledgeable

Clients consistently highlight Significo's extensive knowledge and expertise, noting their ability to understand and meet project needs effectively. One client emphasized that Significo took every request into account and supported it with their knowledge, demonstrating a proactive approach. Another review praised their mastery of the craft, indicating a high level of professionalism and competence. Overall, the sentiment reflects strong confidence in Significo's capabilities, with clients feeling well-supported and guided throughout their projects.

Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.

Read Full Review

Read All Reviews

Was this helpful?

2 of 2 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Car Dealer

5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read more

Read 2 Reviews

Was this helpful?
View Profile Visit Website
AI bees

4.6 91 reviews

$1,000+

Undisclosed

50 - 249

Hamburg, Germany

Services provided

15% Call Center Services

30% Content Marketing

30% Sales Outsourcing +2 services

15% Search Engine Optimization

10% BI & Big Data Consulting & SI

AI bees is a lead generation company specializing in leveraging AI technology for identifying, nurturing, and converting leads across various industries. With high ratings and cost-effective services, 90% of reviews highlight its effectiveness in generating quality leads and understanding niche markets. However, 20% suggest areas for improvement, such as quicker response times and language availability.

See all 91 projects
Reviews mention Experienced

Clients have expressed a high level of satisfaction with AI Bees, particularly highlighting their effective project management and lead generation capabilities. One client noted that AI Bees consistently achieved their goal of 20 meetings per month, averaging 18. The feedback emphasized the comfort and trust placed in AI Bees, as they assumed full responsibility for the project, resulting in 'hot leads' and streamlined processes. Overall, the sentiment is overwhelmingly positive, with clients recommending trust in AI Bees' expertise.

LinkedIn Lead Generation for DNS Security Provider

5.0 Feb 16, 2021

We didn’t have a project pipeline. We trusted AI Bees to deliver the solution and to employ the use cases they considered best. They did a very good job with the project in their hands. There were feedback calls every week, and we went through all the messaging and A/B testing with them step by step. This gave us the chance to give AI Bees our immediate feedback each week, and they did a really good job. They had market experience and always hit the target for us.

Read Full Review

Read All Reviews

Was this helpful?

Austria (1)

Belgium (2)

Canada (11)

Finland (2)

France (2)

Germany (19)

Hong Kong (1)

India (2)

Malaysia (1)

Netherlands (2)

Nigeria (1)

Norway (1)

Singapore (1)

South Africa (1)

Spain (1)

Switzerland (1)

United Arab Emirates (3)

United States (30)

England (4)

Was this helpful?
View Profile
Assistring LLC

4.9 8 reviews

$1,000+

< $25 / hr

50 - 249

Hamburg, Germany

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Assistring LLC is a call center agency specializing in comprehensive Customer Support Services, including inbound and outbound call handling and telephonic support. Reviews indicate a high satisfaction rate, with clients such as WHSmith and Krispy Kreme reporting improved efficiency, reduced response times, and enhanced customer satisfaction. Notably, 100% of reviewers commend their commitment to quality and seamless integration into existing operations.

See all 8 projects
7 of 8 Call Center Services reviews are 5 stars

8 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Insurance Services Company

5.0 — Assistring LLC provided call center services for an insurance services company. The team handled customer inquiries, claims processing, policyholder support, follow-up calls, and retention. Read more

Read 8 Reviews

Was this helpful?

United States (5)

England (3)

Was this helpful?
View Profile
Significo

5.0 3 reviews

Undisclosed

< $25 / hr

50 - 249

Dassendorf, Germany

Services provided

15% Call Center Services

31% Customer Service Outsourcing

20% Back Office Outsourcing +11 services

10% Direct Marketing

5% Advertising

5% CRM Consulting and SI

5% Market Research

2% Ecommerce Marketing

2% Staffing

1% Compliance Consulting

1% Demand Generation Marketing

1% ERP Consulting and SI

1% Procurement Support

1% SMS Marketing

Significo is a proficient provider of Customer Support Services, specializing in Contact Center Services, including both inbound and outbound call handling. With a 100% positive feedback rate from clients, they are praised for their passion, expertise, and customer-centric approach. Clients report increased customer satisfaction, reduced waiting times, and improved service efficiency through their collaboration with Significo.

See all 3 projects
Reviews mention Knowledgeable

Clients consistently highlight Significo's extensive knowledge and expertise, noting their ability to understand and meet project needs effectively. One client emphasized that Significo took every request into account and supported it with their knowledge, demonstrating a proactive approach. Another review praised their mastery of the craft, indicating a high level of professionalism and competence. Overall, the sentiment reflects strong confidence in Significo's capabilities, with clients feeling well-supported and guided throughout their projects.

Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.

Read Full Review

Read All Reviews

Was this helpful?

2 of 2 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Car Dealer

5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read more

Read 2 Reviews

Was this helpful?
View Profile Visit Website

Build a Project Brief in minutes

Answer a few guided questions so we can collect your project requirements. Then, you’ll receive a custom project brief you can send to multiple service providers for quotes.

Start a Project

Leadvolution

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hamburg, Germany

Services provided

60% Sales Outsourcing

20% Digital Strategy

20% Social Media Marketing

Launched in 2019, Leadvolution is a small Sales Outsourcing company. Their services include Sales Outsourcing and Digital Strategy.
Read more

View Profile
Leadvolution

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hamburg, Germany

Services provided

100% Sales Outsourcing

Leadvolution is a Hamburg, Germany-based Sales Outsourcing company. They provide Sales Outsourcing and were founded in 2019.
Read more

View Profile
PONTON GmbH

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hamburg, Germany

Services provided

30% Blockchain

30% Custom Software Development

30% Sales Outsourcing +1 service

10% Low/No Code Development

PONTON GmbH is a software development firm launched in 2001. Their services include Custom Software Development and Blockchain.
Read more

View Profile
Cell it!

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hamburg, Germany

Services provided

15% Call Center Services

30% Advertising

20% Corporate Training & Coaching +3 services

15% Sales Outsourcing

10% Business Consulting

10% Financial Consulting

Cell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
Read more

View Profile
OnGoingMedia GmbH

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Hamburg, Germany

Services provided

10% Call Center Services

20% Custom Software Development

20% E-Commerce Development +3 services

20% IT Managed Services

20% Marketing Strategy

10% CRM Consulting and SI

Software development company OnGoingMedia GmbH was established in 1998. The company offers Custom Software Development and E-Commerce Development, and is small.
Read more

View Profile
gkk Dialog Group

Not yet reviewed

$10,000+

$50 - $99 / hr

250 - 999

Bremen, Germany

Services provided

20% Call Center Services

20% Content Marketing

20% Digital Strategy +2 services

20% Marketing Strategy

20% Social Media Marketing

Marketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.
Read more

View Profile
Azur Dialog

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

40% Call Center Services

60% Sales Outsourcing

Azur Dialog is a Sales Outsourcing company. The team is in Bremen, Germany, and their services include Sales Outsourcing and Call Center Services.
Read more

View Profile
BeWo Callcenter

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

50% Call Center Services

50% Customer Service Outsourcing

BeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Intan international

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bremen, Germany

Services provided

10% Call Center Services

20% Branding

20% E-Commerce Development +3 services

20% Pay Per Click

20% Search Engine Optimization

10% Sales Outsourcing

Intan international, a branding agency, was launched in 1981. The midsize team offers Branding and E-Commerce Development.
Read more

View Profile
ServiceCall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

40% Call Center Services

60% Customer Service Outsourcing

ServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
Read more

View Profile
Simon & Focken Bremen

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Founded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
Read more

View Profile
hanseatic dialog

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Customer Service Outsourcing

Hanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
Read more

View Profile
maXima Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

20% Call Center Services

45% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

10% Sales Outsourcing

MaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
Read more

View Profile
dokumenta

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hamburg, Germany

Services provided

60% Call Center Services

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI

Midsize answering service dokumenta, is headquartered in Hamburg, Germany. Their services include Call Center Services and cloud consulting & SI.
Read more

View Profile
getaline GmbH

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Hamburg, Germany

Services provided

80% Call Center Services

20% Business Consulting

Getaline GmbH is a call center service launched in 1994. In Hamburg, Germany, the team specializes in Call Center Services and Business Consulting.
Read more

View Profile
Optimafo

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hamburg, Germany

Services provided

80% Call Center Services

20% Business Consulting

Optimafo is a midsize Hamburg, Germany-based call center company. The team focuses on Call Center Services and Business Consulting.
Read more

View Profile
hello.de

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bremen, Germany

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Insurance Services & Brokers

Hello.de is a midsize call center company launched in 2013. Their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile
TZH Telemarketing Zentrale

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Hamburg, Germany

Services provided

50% Call Center Services

50% Other

Based in Hamburg, Germany, TZH Telemarketing Zentrale is a small call center. The team provides Call Center Services.
Read more

View Profile
hagel IT-Services

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Hamburg, Germany

Services provided

20% Call Center Services

40% Cloud Consulting & SI

20% Custom Software Development +1 service

20% Cybersecurity

Cloud consulting & SI company hagel IT-Services was launched in 2004. Headquartered in Hamburg, Germany, the team focuses on cloud consulting & SI and Custom Software Development.
Read more

View Profile

Get closer to kicking off your next project today

Build My Project Brief

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AI bees

2 Assistring LLC

3 Significo

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 3 Hamburg Call Center Companies & Voice Services

AI bees

$1,000+

Undisclosed

50 - 249

Hamburg, Germany

Ability to deliver

25.9/40.0

18.8/20 Reviews

2/10 Clients & Experience

5.2/10 Market Presence

Service focus

15% Call Center Services

30% Sales Outsourcing

55% Other

View Profile Visit Website
Assistring LLC

$1,000+

< $25 / hr

50 - 249

Hamburg, Germany

Ability to deliver

21.6/40.0

17.6/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

40% Call Center Services

60% Other

View Profile Visit Website
Significo

Undisclosed

< $25 / hr

50 - 249

Dassendorf, Germany

Ability to deliver

25.6/40.0

16.6/20 Reviews

3.4/10 Clients & Experience

5.6/10 Market Presence

Service focus

15% Call Center Services

85% Other

View Profile Visit Website
Leadvolution

Undisclosed

Undisclosed

10 - 49

Hamburg, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Sales Outsourcing

40% Other

View Profile Visit Website
Leadvolution

Undisclosed

Undisclosed

10 - 49

Hamburg, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Sales Outsourcing

View Profile Visit Website
PONTON GmbH

Undisclosed

Undisclosed

10 - 49

Hamburg, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Sales Outsourcing

70% Other

View Profile Visit Website
Cell it!

Undisclosed

Undisclosed

2 - 9

Hamburg, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% Call Center Services

15% Sales Outsourcing

70% Other

View Profile Visit Website
OnGoingMedia GmbH

$10,000+

$150 - $199 / hr

10 - 49

Hamburg, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

90% Other

View Profile Visit Website
gkk Dialog Group

$10,000+

$50 - $99 / hr

250 - 999

Bremen, Germany

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

20% Call Center Services

80% Other

View Profile Visit Website
Azur Dialog

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

60% Sales Outsourcing

View Profile Visit Website
BeWo Callcenter

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
Intan international

Undisclosed

Undisclosed

50 - 249

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

10% Sales Outsourcing

80% Other

View Profile Visit Website
ServiceCall

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

60% Other

View Profile Visit Website
Simon & Focken Bremen

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

60% Other

View Profile Visit Website
hanseatic dialog

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

70% Other

View Profile Visit Website
maXima Service

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

10% Sales Outsourcing

70% Other

View Profile Visit Website
dokumenta

$1,000+

< $25 / hr

50 - 249

Hamburg, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

40% Other

View Profile Visit Website
getaline GmbH

$1,000+

< $25 / hr

1,000 - 9,999

Hamburg, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Call Center Services

20% Other

View Profile Visit Website

Latest Call Centers Articles

See all articles

How to Build a Budget for Call Center Services [With Template]

January 2, 2025

Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center, Budget Template

Guide to Call Center Outsourcing

December 18, 2024

Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center, Outsourcing

How To Hire a Call Center in 4 Steps

December 18, 2024

Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center, Outsourcing

Similar Categories

Related Services

BPO in Hamburg
Consulting in Hamburg
Translation in Hamburg
Real Estate in Hamburg
Contract Manufacturing in Hamburg
3pl in Hamburg
Legal in Hamburg

Specialties

Inbound Appointment Setting
Sales Outsourcing
Appointment Setting
Order Processing
Telemarketing
Outbound
Answering Services
Third Party Verification
Lead Generation

Popular Locations

Call Centers in Southampton
Call Centers in Philippines
Call Centers in Durham
Call Centers in Dominican Republic
Call Centers in Vilnius
Call Centers in Madrid
Call Centers in New Zealand
Call Centers in San Diego
Call Centers in Chicago

The right agency, no guesswork. Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.

Get Started

Top Call Center Services & Voice Services in Hamburg

List of the Top Hamburg Call Center Companies & Voice Services

Reviews mention High-quality work

Outbound Call Center Service for Automobile Company

Call Center & Sales Services for FinTech Platform Co

Reviews mention Knowledgeable

Customer Support Services for Car Dealer

Customer Support Services for Car Dealer

Reviews mention Experienced

LinkedIn Lead Generation for DNS Security Provider

Call Center Services for Insurance Services Company

Reviews mention Knowledgeable

Customer Support Services for Car Dealer

Customer Support Services for Car Dealer

Get closer to kicking off your next project today

List of the Top 3 Hamburg Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Popular Locations