Top Call Center Services & Voice Services in Hamburg
2 Leaders 15 Contenders
21 Companies
List of the Top Hamburg Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Serves Hamburg, GermanyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Adaptable
Hugo Inc. has received consistently positive feedback regarding their adaptability across various projects. Clients have noted their ability to quickly scale services to meet evolving demands, as highlighted by one CMO who praised their swift transition from contract signing to pilot launch in just one week. Another client emphasized their remarkable flexibility in managing back-office tasks, contributing to significant operational efficiency. Overall, the sentiment is overwhelmingly favorable, with clients appreciating Hugo's responsive approach and capability to seamlessly integrate into existing operations.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Hamburg, GermanyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Unique expertise
Clients have highlighted Valoris Center's unique expertise in customer service operations, particularly in the financial sector. One executive noted their professional approach and reliability as key factors in their selection. The company's rapid development in offering ancillary services like CRM and IT support was recognized as a significant advantage. Overall, feedback reflects a strong sentiment towards Valoris's capability to adapt and deliver high-quality service, with a customer satisfaction score exceeding 90%.-
Customer Service for Financial Brand
5.0 Jan 27, 2022Valoris developed at a fast pace in the last years and has many side services such as CRM, IT, and employees development programs, which translate as direct benefits for us.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed50 - 249Hamburg, Germany
Services provided
15% Call Center Services30% Content Marketing30% Sales Outsourcing +2 services15% Search Engine Optimization10% BI & Big Data Consulting & SISee all 98 projectsAI bees is a lead generation and marketing company specializing in AI-driven outreach programs, particularly through LinkedIn and email messaging. Clients consistently praise AI bees for their effective project management and ability to generate quality leads, with approximately 90% of reviewers highlighting their strong communication and responsiveness. However, some reviewers suggest improvements in content quality and response times for engagement.
Reviews mention Knowledgeable
Clients consistently praise AI Bees for their extensive knowledge and expertise in leveraging LinkedIn for business development. One client highlighted the account manager's ability to answer questions and provide strategic insights, noting their 'real interest in their customer.' Another mentioned the ease of use of their systems and dashboards, emphasizing the impressive service quality. Overall, the sentiment reflects a strong appreciation for AI Bees' knowledgeable approach and effective support throughout the project.-
Lead Generation for Software Development Company
4.0 Mar 20, 2023Their team is knowledgeable and experienced, and they have a deep understanding of the industry. I highly recommend Aibees to anyone looking for a reliable and effective B2B lead-generation partner.
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Digital Marketing for Construction Machinery Company
5.0 Jun 21, 2021What did you find most impressive or unique about this company? knowledges of the system and all are easy to use, dashboard, reports, ... Their good service and product have been impressive.
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Business Services for Mortgage Company
5.0 Jun 1, 2021AI bees is very knowledgeable and show real interest in their customer. Ria Buenanventura is an outstanding account manager. She is always willing and able to answer any question and helped me to brainstorm on the best way to produce the desired outcome.
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Industry Experience
AI Bees has demonstrated expertise across diverse industries, including healthcare, technology, finance, and marketing. Reviews highlight their strengths in lead generation, project management, and customer support, with clients appreciating their proactive communication and adaptability. The overall sentiment is positive, with specific praise for their ability to drive engagement and deliver measurable results. Industries such as software, automotive, and telecommunications have seen notable benefits, making AI Bees a suitable partner for businesses looking to enhance their outreach and lead management.
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Software IT Services Pharmaceuticals Human Resources Sports Consulting Advertising & marketing Healthcare Automotive Insurance Consumer Products Financial services Design Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & Fitness Other industries Energy & natural resources Information technology Business servicesWas this helpful?
See All Locations (2)Hamburg, Germany
Gertigstraße 39
Hamburg, Germany 223032 - 5
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Review Rating from Clients
4.8/5.0
Quality
5.0
Schedule
5.0
Cost
4.8
Willing to Refer
4.8
Hamburg-based clients praise AI bees for tailored marketing strategies and LinkedIn outreach that expand prospecting capacity. Reviewers report doubled monthly conversations with C-level leads, faster meeting bookings, and new business opportunities, alongside responsive account management and campaign support.Read Local ReviewsWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Services provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
See All Locations (2)Dassendorf, Germany
Dorfstrasse 222
Dassendorf, Germany 2152150 - 75
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UndisclosedUndisclosed10 - 49Hamburg, Germany
Services provided
60% Sales Outsourcing20% Digital Strategy20% Social Media MarketingLaunched in 2019, Leadvolution is a small Sales Outsourcing company. Their services include Sales Outsourcing and Digital Strategy.
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$1,000+$100 - $149 / hr10 - 49Hamburg, Germany
Services provided
20% Call Center Services40% Cloud Consulting & SI20% Custom Software Development +1 service20% CybersecurityHagel IT-Services is a cloud consulting & SI company based in Hamburg, Germany. The team focuses on cloud consulting & SI and Custom Software Development.
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$1,000+< $25 / hr10 - 49Hamburg, Germany
Services provided
15% Call Center Services20% IT Managed Services15% Architectural Design +5 services10% Application Management & Support10% Cloud Consulting & SI10% Custom Software Development10% UX/UI Design10% Web DesignCrito Germany GmbH, an IT managed services company, is based in Hamburg, Germany. Their services include IT managed services and Architectural Design.
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UndisclosedUndisclosed10 - 49Hamburg, Germany
Services provided
30% Blockchain30% Sales Outsourcing20% Custom Software Development +2 services10% Low/No Code Development10% Web DesignPONTON GmbH is a software development firm launched in 2001. Their services include Custom Software Development and Blockchain.
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UndisclosedUndisclosed2 - 9Hamburg, Germany
Services provided
15% Call Center Services30% Advertising20% Corporate Training & Coaching +3 services15% Sales Outsourcing10% Business Consulting10% Financial ConsultingCell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
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$10,000+$150 - $199 / hr10 - 49Hamburg, Germany
Services provided
10% Call Center Services20% Custom Software Development20% E-Commerce Development +3 services20% IT Managed Services20% Marketing Strategy10% CRM Consulting and SISoftware development company OnGoingMedia GmbH was established in 1998. The company offers Custom Software Development and E-Commerce Development, and is small.
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$25,000+Undisclosed10 - 49Lübeck, Germany
Services provided
50% Marketing Strategy50% Sales OutsourcingSee all 3 projectsFluxGrowth is your high-ticket closing partner, built for scale, aligned by performance. We specialize in helping growth-driven companies close more deals, faster — without retainers or upfront
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$10,000+$50 - $99 / hr250 - 999Bremen, Germany
Services provided
20% Call Center Services20% Content Marketing20% Digital Strategy +2 services20% Marketing Strategy20% Social Media MarketingMarketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.
Read moreSee All Locations (4)Bremen, Germany
4 - 6 Lloydstraße
Bremen, Germany 2821776 - 100
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$5,000+Undisclosed2 - 9Bremen, Germany
Services provided
70% Sales Outsourcing30% Business ConsultingCloserplatform is a Sales Outsourcing company based in Bremen, Germany. Established in 2026, the team provides Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosed2 - 9Osterholz-Scharmbeck, Germany
Services provided
40% Sales Outsourcing20% Demand Generation Marketing20% Email Marketing +1 service20% Search Engine OptimizationEternaScale is a small Sales Outsourcing company. Founded in 2025, the team focuses on Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services60% Sales OutsourcingAzur Dialog is a Sales Outsourcing company. The team is in Bremen, Germany, and their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
50% Call Center Services50% Customer Service OutsourcingBeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Bremen, Germany
Services provided
10% Call Center Services20% Branding20% E-Commerce Development +3 services20% Pay Per Click20% Search Engine Optimization10% Sales OutsourcingIntan international, a branding agency, was launched in 1981. The midsize team offers Branding and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services60% Customer Service OutsourcingServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFounded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
30% Call Center Services35% Back Office Outsourcing35% Customer Service OutsourcingHanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
20% Call Center Services45% Customer Service Outsourcing25% Back Office Outsourcing +1 service10% Sales OutsourcingMaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Hamburg, Germany
Services provided
100% Call Center ServicesTZH Telemarketing Zentrale is a telephone answering service. Their small team is based in Hamburg, Germany. Their team specializes in Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Hamburg, Germany
Services provided
60% Call Center Services20% Back Office Outsourcing20% Email MarketingGetaline GmbH, a phone answering service, was launched in 1994. They offers Call Center Services and Email Marketing.
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List of the Top 2 Hamburg Call Center Companies & Voice Services
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$1,000+Undisclosed50 - 249Hamburg, Germany
Ability to deliver
24.4/40.016.6/20 Reviews2/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services30% Sales Outsourcing55% Other -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
30/40.016.6/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+$100 - $149 / hr10 - 49Hamburg, Germany
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr10 - 49Hamburg, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services85% Other -
UndisclosedUndisclosed10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
$10,000+$150 - $199 / hr10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
$25,000+Undisclosed10 - 49Lübeck, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$10,000+$50 - $99 / hr250 - 999Bremen, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+Undisclosed2 - 9Bremen, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
UndisclosedUndisclosed2 - 9Osterholz-Scharmbeck, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Sales Outsourcing -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other
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