Top BPO Companies in Munich
29 Companies
List of the Top Munich BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Munich, GermanyServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Munich, GermanyServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Communicative
Clients consistently commend MarKam Solutions for their strong communication skills and adaptability. Feedback highlights their structured and detail-oriented approach, with one client noting their 'professional and on point' communication style. Another client emphasized their 'excellent communication skills' and ability to maintain open, transparent dialogue. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and tailored solutions that meet specific project needs.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive. Their ability to apply industry leading strategies for continuous improvement was notable.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The KPIs and SLAs contractual agreements highlighted their open, transparent, and direct communication. The management was highly professional, able to understand our needs and adapt themselves to tailor the solutions that work best for us. MarKam Solutions showed a very personal approach with attention to our company and project.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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$10,000+Undisclosed2 - 9München, Germany
Services provided
60% Sales Outsourcing25% Market Research15% Call Center ServicesSee all 2 projectsPowerSellers is a dynamic marketing and procurement service provider, excelling in renewable energy certificate acquisition and lead generation. Consistently praised for their flexibility and proactive communication, 100% of reviews highlight their budget-friendly pricing and strong project management skills, with one client noting a 72% annual increase in lead generation.
Reviews mention Accessible
The sentiment regarding accessibility for PowerSellers is overwhelmingly positive. Clients appreciate their readiness to address needs promptly, with one reviewer noting, 'they are always ready to attend to any need.' Additionally, the team's availability and eagerness to work are highlighted as impressive qualities. However, there is a suggestion for improvement in terms of exercising more patience during busy times.-
Call Center Services for Energy Solutions Provider
5.0 Apr 1, 2024Excellent, they are always ready to attend to any need. The availability and desire to work of each one of them is impressive. Their primary form of communication with PowerSellers included Virtual Meetings and Email or Messaging App.
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Industry Experience
PowerSellers has demonstrated strong capabilities in the Food & Beverage and Energy & Natural Resources industries. Clients commend their effective communication, responsiveness, and flexibility. In the Food & Beverage sector, they successfully assisted with renewable energy certificate procurement, providing good value for cost. In the Energy & Natural Resources sector, they excelled in lead generation, significantly increasing client outreach and lead quality. Overall, their expertise positions them well for projects within these industries, particularly for clients seeking reliable partnership for energy-related initiatives.
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Food & Beverage Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one reviewer noted that their pricing fit the budget and offered good value for the cost, while another emphasized the same points, stating that PowerSellers provided excellent service at a reasonable price. Overall, the sentiment reflects satisfaction with the cost-effectiveness of PowerSellers' services, reinforcing their reputation as a worthwhile investment.Was this helpful?
See All Locations (3)München, Germany
2 Glückstraße
München, Germany 803332 - 5
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$1,000+< $25 / hr10 - 49München, Germany
Services provided
10% BI & Big Data Consulting & SI10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 17 projectsQuadra Digital Solutions is a multifaceted digital solutions company specializing in improving client engagement through PPC advertising, content marketing, and user experience optimization. Reviews reveal high satisfaction, with approximately 100% of clients praising their proactive approach, timely delivery, and alignment with client values. Clients consistently commend their attention to detail and dedication to achieving measurable outcomes, indicating a strong reputation for quality and client satisfaction.
Reviews mention Honest
Clients have consistently praised Quadra Digital Solutions for their honesty and transparency throughout the project lifecycle. One client noted their 'unrivaled competence, honesty, and genuine enthusiasm for their work,' emphasizing a seamless communication process and responsiveness to feedback. The commitment to customer success was highlighted as a key differentiator, with clients feeling that Quadra truly cared about achieving their goals, thus reinforcing an overall positive sentiment regarding their integrity and reliability.-
Web Redesign, SEO & Content Creation for Healtcare Tech Co
5.0 Mar 19, 2024It is difficult to find fault with Quadra Digital Solutions. They not only met, but surpassed our expectations, demonstrating unrivaled competence, honesty, and a genuine enthusiasm for their work.
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Industry Experience
Quadra Digital Solutions has garnered positive feedback across several industries, showcasing its expertise particularly in Financial Services, Sports, Information Technology, Automotive, and Healthcare. In Financial Services, clients praised their lead generation and project management, while in Sports, their PPC advertising and website optimization efforts were highlighted. The IT sector commended their content marketing strategies, and Automotive clients valued their data analysis capabilities. Overall, they are recognized for their proactive communication, attention to detail, and commitment to client success, making them a versatile partner for varied industry needs.
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Financial services Sports Information technology Automotive HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Quadra Digital Solutions' pricing, noting its alignment with their budgets and excellent value for money. One client emphasized that the pricing fit their budget, while another appreciated the good value for cost. Overall, the sentiment is overwhelmingly positive, highlighting the company's commitment to delivering quality results that exceed expectations, thus reinforcing their reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr250 - 999München, Germany
Services provided
30% Call Center Services30% Customer Service Outsourcing30% Sales Outsourcing +1 service10% Back Office OutsourcingFounded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999München, Germany
Services provided
45% Call Center Services45% Sales Outsourcing5% Demand Generation Marketing +1 service5% Digital StrategyGanira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
Read moreSee All Locations (5)München, Germany
3 Tittastraße
München, Germany 8093750 - 75
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$10,000+< $25 / hr10 - 49München, Germany
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingEstablished in 2025, KALLEXA is a small call center company in Ferizaj, Kosovo and München, Germany. Their team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)München, Germany
Heiglhofstraße
München, Germany 813776 - 9
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$1,000+< $25 / hr50 - 249München, Germany
Services provided
25% Back Office Outsourcing25% Call Center Services25% Data Annotation Services +1 service25% Finance & Accounting Outsourcing (FAO)Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999München, Germany
Services provided
30% Transcription20% Translation10% Business Consulting +4 services10% Content Marketing10% Content Writing Services10% Document Digitization & Management10% Language InterpretationTranscription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
Read moreSee All Locations (6)München, Germany
45 Brienner Straße
München, Germany 8033331 - 40
+49 89 809 1329 0
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$10,000+$50 - $99 / hr250 - 999München, Germany
Services provided
20% Call Center Services20% Content Marketing20% Digital Strategy +2 services20% Marketing Strategy20% Social Media MarketingMarketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.
Read moreSee All Locations (4)München, Germany
252A Leopoldstraße
München, Germany 80807251 - 300
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Undisclosed$50 - $99 / hr2 - 9München, Germany
Services provided
40% Business Consulting20% Call Center Services20% Market Research +2 services10% Customer Service Outsourcing10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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$1,000+< $25 / hr2 - 9München, Germany
Services provided
75% Call Center Services25% Sales OutsourcingLEADHUNTER is a telephone answering service. Their small team is headquartered in München, Germany. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9Germering, Germany
Services provided
65% Call Center Services20% Market Research15% Customer Service OutsourcingAbravo GmbH is a telephone answering service. They are headquartered in Germering, Germany. Their team specializes in Call Center Services and Market Research.
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Undisclosed$100 - $149 / hr10 - 49München, Germany
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingMarkentrainer Werbeagentur GmbH is a small social media marketing agency launched in 2010. Their services include Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr10 - 49Munich, Germany
Services provided
100% Call Center ServicesTricontes Group GmbH is a call center service. The company is located in Munich, Germany. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
100% Sales OutsourcingPBS Sales is a Sales Outsourcing company. In München, Germany, the company was founded in 1993. Their team focuses on Sales Outsourcing.
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UndisclosedUndisclosed250 - 999München, Germany
Services provided
25% Cloud Consulting & SI25% Document Digitization & Management25% IT Managed Services +1 service25% IT Strategy ConsultingMatrix technology GmbH is an IT strategy consulting company. They offer IT strategy consulting and cloud consulting & SI and were established in 2000.
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$5,000+$150 - $199 / hr10 - 49München, Germany
Services provided
20% Business Consulting20% Demand Generation Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationBUSINESS THRIVER, a SEO services firm, is located in Dubai, United Arab Emirates and München, Germany. They provide Search Engine Optimization and Pay Per Click and were launched in 2018.
Read moreSee All Locations (2)München, Germany
8 Viktualienmarkt
München, Germany 8033116 - 20
+49 89 62826310
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
25% Call Center Services25% Email Marketing25% Event Marketing +1 service25% Sales OutsourcingLetterHouse GmbH is an Event Marketing company. Established in 2002, the agency is based in München, Germany. Their services include Event Marketing and Email Marketing.
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$25,000+$50 - $99 / hr10 - 49München, Germany
Services provided
20% Demand Generation Marketing15% Direct Marketing15% Marketing Strategy +8 services15% Sales Outsourcing5% Branding5% CRM Consulting and SI5% Content Marketing5% Digital Strategy5% Email Marketing5% IT Strategy Consulting5% Pay Per ClickThomas Klein Consulting, a Demand Generation Marketing company, is located in München, Germany. They offer Demand Generation Marketing and Sales Outsourcing and were launched in 2003.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
35% Business Consulting35% Document Digitization & Management30% HR OutsourcingFounded in 2006, QAS-Company AG, a small Business Consulting company, is in München, Germany. Their services include Business Consulting and Document Digitization & Management.
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UndisclosedUndisclosed2 - 9Grünwald, Germany
Services provided
40% Branding30% Sales Outsourcing30% Web DesignLocated in Grünwald, Germany, CoachPulse is a branding firm. They specialize in Branding and Web Design.
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UndisclosedUndisclosed50 - 249München, Germany
Services provided
60% Business Consulting20% Customer Service Outsourcing20% IT Strategy ConsultingLaunched in 2010, LEITWERK Consulting GmbH is a Business Consulting company. The team offers Business Consulting and IT strategy consulting.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
20% Branding20% Content Marketing20% Document Digitization & Management +2 services20% Graphic Design20% Social Media MarketingRock&stars digital GmbH is a branding agency. Their team is headquartered in Hamburg, Germany and New York, New York. The agency provides Branding and Social Media Marketing.
Read moreSee All Locations (3)München, Germany
Drygalski-Allee 25
München, Germany 8147731 - 40
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UndisclosedUndisclosed50 - 249München, Germany
Services provided
20% Compliance Consulting20% IT Strategy Consulting20% Internet & Technology Law +4 services10% AI Development10% Business Consulting10% IT Managed Services10% Sales OutsourcingDataGuard is an IT strategy consulting company. They were launched in 2018, and their services include IT strategy consulting and Internet & Technology Law.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
40% Business Consulting20% Branding20% Marketing Strategy +2 services10% CRM Consulting and SI10% Sales OutsourcingEstablished in 2000, Batten & Company is a Business Consulting company. The team offers Business Consulting and Branding.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
60% Market Research20% Business Consulting20% Call Center ServicesHeadquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
Read moreSee All Locations (3)München, Germany
Karolinenplatz 3
München, Germany 803331
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UndisclosedUndisclosedFreelancerMünchen, Germany
Services provided
20% AI Development20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Sales Outsourcing20% Social Media MarketingDemand Systems GmbH is a social media marketing firm. The München, Germany-based firm was launched in 2007. Their team provides Social Media Marketing and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Waldkraiburg, Germany
Services provided
100% Back Office OutsourcingSZU GmbH is a small Waldkraiburg, Germany-based Back Office Outsourcing company. The team specializes in Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999München, Germany
Services provided
100% Back Office OutsourcingLarge Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
Read moreSee All Locations (9)München, Germany
Prielmayerstrasse 3 80335
München, Germany 80335 -
UndisclosedUndisclosed2 - 9München, Germany
Services provided
100% Document Digitization & ManagementLaunched in 2016, MDS Technology is a Document Digitization & Management company. Based in München, Germany, the team focuses on Document Digitization & Management.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 2 Munich BPO Services
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$10,000+Undisclosed2 - 9Sofia, Bulgaria
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr10 - 49München, Germany
Ability to deliver
25.7/40.017.2/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Zürich, Switzerland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+< $25 / hr10 - 49Ferizaj, Kosovo
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249München, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Boulogne-Billancourt, France
Ability to deliver
9.2/40.00/20 Reviews2.4/10 Clients & Experience6.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+$50 - $99 / hr250 - 999Frankfurt am Main, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
Undisclosed$50 - $99 / hr2 - 9München, Germany
Ability to deliver
7.2/40.00/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr2 - 9München, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr2 - 9Germering, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed$100 - $149 / hr10 - 49München, Germany
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Munich, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49München, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999München, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+$150 - $199 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9München, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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