Top Call Center Services & Voice Services in Munich
3 Leaders 15 Contenders
21 Companies
List of the Top Munich Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Serves Munich, GermanyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention High-quality work
Hugo Inc. consistently receives high praise for delivering high-quality work. Clients highlight their exceptional accuracy, with one noting a 99.8% accuracy in order processing and another reporting a 97% accuracy in content updates, minimizing the need for revisions. Additionally, clients commend Hugo's ability to streamline operations and enhance efficiency, contributing significantly to their growth and success. Overall, the sentiment reflects strong satisfaction with the quality of services provided.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Customer Support for IT Company
5.0 Aug 24, 2023Hugo is helping us focus on innovation by no longer having to worry about providing support to customers. Our internal team has reported overall accuracy of responses close to 100%. Our Net Promoter Score (NPS) has also increased since partnering with Hugo.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
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$1,000+< $25 / hr250 - 999Serves Munich, GermanyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time.Was this helpful?
7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed2 - 9München, Germany
Services provided
15% Call Center Services60% Sales Outsourcing25% Market ResearchSee all 2 projectsPowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.
1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Energy Solutions Provider
5.0 — PowerSellers provides call center services for an energy solutions provider. The tasks include cold calling, polishing the sales speech, qualifying clients through calls, obtaining data, Read moreWas this helpful?
Industry Experience
PowerSellers has demonstrated strong expertise in the Food & Beverage and Energy & Natural Resources industries. Clients appreciate their effective communication and responsiveness, particularly in managing relationships and generating leads. In the Food & Beverage sector, they successfully procured renewable energy certificates, while in the Energy sector, they facilitated increased client engagement and lead generation. Overall sentiment is positive, highlighting their flexibility, value for cost, and commitment to client success, making them a strong candidate for projects in these industries.
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Food & Beverage Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client echoed this sentiment, stating that PowerSellers' pricing was a key reason for their selection, emphasizing their ability to deliver results while maintaining affordability. Overall, the sentiment regarding cost and value is highly positive, with no significant complaints noted.Was this helpful?
See All Locations (3)München, Germany
2 Glückstraße
München, Germany 803332 - 5
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$1,000+< $25 / hr10 - 49München, Germany
Services provided
10% BI & Big Data Consulting & SI10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 17 projectsQuadra Digital Solutions is a multifaceted digital solutions company specializing in improving client engagement through PPC advertising, content marketing, and user experience optimization. Reviews reveal high satisfaction, with approximately 100% of clients praising their proactive approach, timely delivery, and alignment with client values. Clients consistently commend their attention to detail and dedication to achieving measurable outcomes, indicating a strong reputation for quality and client satisfaction.
Industry Experience
Quadra Digital Solutions has demonstrated expertise across various industries, including healthcare, finance, automotive, information technology, and sports. Clients appreciate their tailored digital marketing strategies, effective communication, and ability to drive measurable results, such as increased engagement and user acquisition. The overall sentiment is highly positive, with strong emphasis on their innovative approaches and understanding of client goals. Potential clients in these sectors can confidently consider Quadra Digital Solutions for their project needs.
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Healthcare Information technology Automotive Sports Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Quadra Digital Solutions offers excellent value for money, with many highlighting their pricing as fitting within budget constraints. Feedback emphasizes their proactive approach and the effectiveness of their strategies, leading to significant improvements in engagement and acquisition metrics. One client noted, 'Good value for cost,' while another stated, 'Their pricing fit our budget.' Overall sentiment reflects satisfaction with the quality and results relative to the costs incurred.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49München, Germany
Services provided
20% Business Consulting20% Demand Generation Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationSee all 1 projectsBUSINESS THRIVER is an AI consulting and development company, specializing in building AI infrastructure to enhance marketing, sales, and business operations. Reviews highlight their practical approach and alignment with client values, with 100% positive feedback emphasizing efficient project management and responsive communication. Notably, clients appreciate their ability to convert AI opportunities into scalable solutions without any significant areas for improvement identified.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
BUSINESS THRIVER has received positive feedback from clients in the last six months, particularly for their effective AI consulting and development services. Clients highlighted the company's ability to establish clear AI infrastructure and deliver projects on time while remaining responsive to needs. The practical approach taken by BUSINESS THRIVER, focusing on scalable solutions tailored to specific business requirements, was particularly praised. Overall, clients expressed high satisfaction with the value received and the alignment of company values.Was this helpful?
Industry Experience
BUSINESS THRIVER has received positive feedback primarily in the Information Technology sector, particularly for its expertise in AI consulting and development. Clients commend its practical, needs-based approach to integrating AI into business operations, leading to significant improvements in workflow and automation. The overall sentiment reflects strong satisfaction with project management, timely delivery, and effective communication. Organizations seeking to enhance their AI capabilities in marketing and operations would find BUSINESS THRIVER a fitting partner.
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See All Locations (2)München, Germany
8 Viktualienmarkt
München, Germany 8033116 - 20
+49 89 62826310
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$5,000+< $25 / hr250 - 999München, Germany
Services provided
30% Call Center Services30% Customer Service Outsourcing30% Sales Outsourcing +1 service10% Back Office OutsourcingFounded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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Undisclosed$50 - $99 / hr50 - 249Oberding, Germany
Services provided
85% Sales Outsourcing10% Recruiting5% Recruitment Process OutsourcingRentsales Gmbh is a Sales Outsourcing company. The team provides Sales Outsourcing and Recruiting and is located in Leonding, Austria and Oberding, Germany.
Read moreSee All Locations (3)Oberding, Germany
Terminalstraße West 18
Oberding, Germany 8535610 - 15
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$1,000+Undisclosed250 - 999München, Germany
Services provided
45% Call Center Services45% Sales Outsourcing5% Demand Generation Marketing +1 service5% Digital StrategyGanira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
Read moreSee All Locations (5)München, Germany
3 Tittastraße
München, Germany 8093750 - 75
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$10,000+$50 - $99 / hr250 - 999München, Germany
Services provided
20% Call Center Services20% Content Marketing20% Digital Strategy +2 services20% Marketing Strategy20% Social Media MarketingMarketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.
Read moreSee All Locations (4)München, Germany
252A Leopoldstraße
München, Germany 80807251 - 300
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Undisclosed$50 - $99 / hr2 - 9München, Germany
Services provided
20% Call Center Services40% Business Consulting20% Market Research +2 services10% Customer Service Outsourcing10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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$1,000+< $25 / hr2 - 9München, Germany
Services provided
75% Call Center Services25% Sales OutsourcingLEADHUNTER is a telephone answering service. Their small team is headquartered in München, Germany. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
100% Sales OutsourcingPBS Sales is a Sales Outsourcing company. In München, Germany, the company was founded in 1993. Their team focuses on Sales Outsourcing.
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$1,000+< $25 / hr50 - 249München, Germany
Services provided
25% Call Center Services25% Back Office Outsourcing25% Data Annotation Services +1 service25% Finance & Accounting Outsourcing (FAO)Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Germering, Germany
Services provided
65% Call Center Services20% Market Research15% Customer Service OutsourcingAbravo GmbH is a telephone answering service. They are headquartered in Germering, Germany. Their team specializes in Call Center Services and Market Research.
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Undisclosed$100 - $149 / hr10 - 49München, Germany
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingMarkentrainer Werbeagentur GmbH is a small social media marketing agency launched in 2010. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
25% Call Center Services25% Email Marketing25% Event Marketing +1 service25% Sales OutsourcingLetterHouse GmbH is an Event Marketing company. Established in 2002, the agency is based in München, Germany. Their services include Event Marketing and Email Marketing.
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$25,000+$50 - $99 / hr10 - 49München, Germany
Services provided
20% Demand Generation Marketing15% Direct Marketing15% Marketing Strategy +8 services15% Sales Outsourcing5% Branding5% CRM Consulting and SI5% Content Marketing5% Digital Strategy5% Email Marketing5% IT Strategy Consulting5% Pay Per ClickThomas Klein Consulting, a Demand Generation Marketing company, is located in München, Germany. They offer Demand Generation Marketing and Sales Outsourcing and were launched in 2003.
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UndisclosedUndisclosed2 - 9Grünwald, Germany
Services provided
40% Branding30% Sales Outsourcing30% Web DesignLocated in Grünwald, Germany, CoachPulse is a branding firm. They specialize in Branding and Web Design.
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$10,000+$25 - $49 / hr10 - 49München, Germany
Services provided
40% Call Center Services30% Digital Strategy30% Social Media MarketingAICallAnalysis is a München, Germany-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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UndisclosedUndisclosed50 - 249München, Germany
Services provided
20% Compliance Consulting20% IT Strategy Consulting20% Internet & Technology Law +4 services10% AI Development10% Business Consulting10% IT Managed Services10% Sales OutsourcingDataGuard is an IT strategy consulting company. They were launched in 2018, and their services include IT strategy consulting and Internet & Technology Law.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
40% Business Consulting20% Branding20% Marketing Strategy +2 services10% CRM Consulting and SI10% Sales OutsourcingEstablished in 2000, Batten & Company is a Business Consulting company. The team offers Business Consulting and Branding.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
20% Call Center Services60% Market Research20% Business ConsultingHeadquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
Read moreSee All Locations (4)München, Germany
Karolinenplatz 3
München, Germany 803331
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UndisclosedUndisclosedFreelancerMünchen, Germany
Services provided
20% AI Development20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Sales Outsourcing20% Social Media MarketingDemand Systems GmbH is a social media marketing firm. The München, Germany-based firm was launched in 2007. Their team provides Social Media Marketing and CRM consulting and SI.
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List of the Top 3 Munich Call Center Companies & Voice Services
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$10,000+Undisclosed2 - 9München, Germany
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services60% Sales Outsourcing25% Other -
$1,000+< $25 / hr10 - 49München, Germany
Ability to deliver
25.7/40.017.2/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$150 - $199 / hr10 - 49München, Germany
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
Undisclosed$50 - $99 / hr50 - 249Oberding, Germany
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
85% Sales Outsourcing15% Other -
$1,000+Undisclosed250 - 999München, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% Call Center Services45% Sales Outsourcing10% Other -
$10,000+$50 - $99 / hr250 - 999München, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services80% Other -
Undisclosed$50 - $99 / hr2 - 9München, Germany
Ability to deliver
7.2/40.00/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr2 - 9München, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Call Center Services25% Sales Outsourcing -
UndisclosedUndisclosed10 - 49München, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr50 - 249München, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr2 - 9Germering, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Call Center Services35% Other -
Undisclosed$100 - $149 / hr10 - 49München, Germany
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9München, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$25,000+$50 - $99 / hr10 - 49München, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Grünwald, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$10,000+$25 - $49 / hr10 - 49München, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed50 - 249München, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other
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