Top Call Center Services & Voice Services in Munich
2 Leaders 15 Contenders
21 Companies
List of the Top Munich Call Center Companies & Voice Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Munich, GermanyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Munich, GermanyServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
Reviews mention Professional
SupportYourApp has received overwhelmingly positive feedback regarding their professionalism. Clients consistently noted their prompt and efficient communication, with one stating, "The team is incredibly friendly and professional, making collaboration seamless and highly effective." Another client highlighted their reliability and high-quality support, affirming, "We admire the performance and knowledge of our support representatives." Overall, the sentiment reflects a strong appreciation for their dedicated and professional approach to customer service.-
Customer Support Services for HealthTech Company
5.0 May 13, 2024The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.
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Customer Support for Smart Communication System Provider
5.0 Mar 25, 2024Both the team’s management and the consultants themselves are always very professional. Our communication is always on-point. Upon request, SupportYourApp provides us with the information and answers we need.
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Support for Video-Based Health & Wellness Monitor
5.0 Nov 15, 2021Their professionalism. Even though we didn’t set the easiest requirements for the team, they managed to find the support consultants we needed in the shortest time. We were very impressed with everything.
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Customer Support Services for SaaS Company
4.5 Aug 5, 2021They are very professional and prompt in communicating with us.
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Customer Service Outsourcing for Baggage Solutions Company
4.0 Jan 27, 2025SupportYourApp's professional setup and helpfulness are impressive.
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5 of 8 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the last six months, client feedback for SupportYourApp has been predominantly positive, highlighting effective communication, responsiveness, and adaptability. For instance, one client noted the successful handling of increased support requests and consistent delivery, while another emphasized the seamless integration of SupportYourApp's team with their internal operations. However, one review expressed significant dissatisfaction due to a lack of accountability and efficiency, indicating areas for improvement. Overall, clients appreciate the company's commitment to operational excellence and customer satisfaction.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Munich, GermanyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed2 - 9München, Germany
Services provided
15% Call Center Services60% Sales Outsourcing25% Market ResearchSee all 2 projectsPowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.
Reviews mention Accommodating
The sentiment regarding PowerSellers' accommodating nature is overwhelmingly positive. Clients highlighted their readiness to address needs promptly, with one review stating, "They are always ready to attend to any need." Additionally, the availability and willingness of the team to collaborate were particularly praised, indicating a strong commitment to client satisfaction. Overall, the feedback reflects a high level of responsiveness and a client-centric approach.-
Call Center Services for Energy Solutions Provider
5.0 Apr 1, 2024Excellent, they are always ready to attend to any need. The availability and desire to work of each one of them is impressive. They are always ready to accommodate and respond promptly to any requirements.
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1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Energy Solutions Provider
5.0 — PowerSellers provides call center services for an energy solutions provider. The tasks include cold calling, polishing the sales speech, qualifying clients through calls, obtaining data, Read moreWas this helpful?
More responsive than most other service providers
Get in TouchPowerSellers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)München, Germany
2 Glückstraße
München, Germany 803332 - 5
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$1,000+< $25 / hr10 - 49München, Germany
Services provided
10% BI & Big Data Consulting & SI10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 17 projectsQuadra Digital Solutions is a multifaceted digital solutions company specializing in improving client engagement through PPC advertising, content marketing, and user experience optimization. Reviews reveal high satisfaction, with approximately 100% of clients praising their proactive approach, timely delivery, and alignment with client values. Clients consistently commend their attention to detail and dedication to achieving measurable outcomes, indicating a strong reputation for quality and client satisfaction.
Reviews mention Experienced
Overall, client sentiment regarding Quadra Digital Solutions reflects a high level of satisfaction with their expertise and professionalism. Clients noted their proactive communication and detailed understanding of project goals, which led to significant improvements in performance metrics. For instance, one client praised their ability to enhance PPC advertising effectiveness and user engagement. Another highlighted their innovative approaches in product design and data analysis. While clients acknowledged areas for potential improvement in reporting, the consensus indicates that Quadra Digital Solutions is a reliable partner with a commitment to quality.-
PPC Services for Fantasy Sports Platform
5.0 Mar 24, 2024They displayed professionalism, experience, and a proactive attitude to communication. They kept us updated every step of the way, offering frequent reports and insights on campaign results. Their collaborative approach enabled easy integration with our internal team, assuring synergy with our overall marketing goals.
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Email Marketing for Physical Therapy Treatment Company
5.0 Mar 23, 2024The collaboration between our team and Quadra Digital Solutions was quite productive. Their crew was attentive to our requirements and proactive in addressing any issues or obstacles that emerged. Their ingenuity and experience were obvious in the quality of their work, and we could not be more pleased with the results.
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BI & Big Data Services for Rack & Sleeper System Company
5.0 Mar 21, 2024What truly distinguishes Quadra Digital Solutions is their dedication to innovation and quality. Their staff routinely goes above and above to achieve great outcomes, exhibiting a thorough grasp of our sector and a drive to solve complicated problems. In terms of areas for improvement, I can honestly state that Quadra Digital Solutions exceeded our expectations throughout the project. Their professionalism, experience, and commitment to our achievement were admirable.
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Industry Experience
Quadra Digital Solutions has demonstrated expertise across various industries, including healthcare, finance, automotive, information technology, and sports. Clients appreciate their tailored digital marketing strategies, effective communication, and ability to drive measurable results, such as increased engagement and user acquisition. The overall sentiment is highly positive, with strong emphasis on their innovative approaches and understanding of client goals. Potential clients in these sectors can confidently consider Quadra Digital Solutions for their project needs.
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Healthcare Information technology Automotive Sports Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Quadra Digital Solutions offers excellent value for money, with many highlighting their pricing as fitting within budget constraints. Feedback emphasizes their proactive approach and the effectiveness of their strategies, leading to significant improvements in engagement and acquisition metrics. One client noted, 'Good value for cost,' while another stated, 'Their pricing fit our budget.' Overall sentiment reflects satisfaction with the quality and results relative to the costs incurred.Was this helpful?
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$5,000+< $25 / hr250 - 999München, Germany
Services provided
30% Call Center Services30% Customer Service Outsourcing30% Sales Outsourcing +1 service10% Back Office OutsourcingFounded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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Undisclosed$50 - $99 / hr50 - 249Oberding, Germany
Services provided
85% Sales Outsourcing10% Recruiting5% Recruitment Process OutsourcingRentsales Gmbh is a Sales Outsourcing company. The team provides Sales Outsourcing and Recruiting and is located in Leonding, Austria and Oberding, Germany.
Read moreSee All Locations (3)Oberding, Germany
Terminalstraße West 18
Oberding, Germany 8535610 - 15
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$1,000+Undisclosed250 - 999München, Germany
Services provided
45% Call Center Services45% Sales Outsourcing5% Demand Generation Marketing +1 service5% Digital StrategyGanira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
Read moreSee All Locations (5)München, Germany
3 Tittastraße
München, Germany 8093750 - 75
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$10,000+$50 - $99 / hr250 - 999München, Germany
Services provided
20% Call Center Services20% Content Marketing20% Digital Strategy +2 services20% Marketing Strategy20% Social Media MarketingMarketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.
Read moreSee All Locations (4)München, Germany
252A Leopoldstraße
München, Germany 80807251 - 300
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Undisclosed$50 - $99 / hr2 - 9München, Germany
Services provided
20% Call Center Services40% Business Consulting20% Market Research +2 services10% Customer Service Outsourcing10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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$1,000+< $25 / hr2 - 9München, Germany
Services provided
75% Call Center Services25% Sales OutsourcingLEADHUNTER is a telephone answering service. Their small team is headquartered in München, Germany. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
100% Sales OutsourcingPBS Sales is a Sales Outsourcing company. In München, Germany, the company was founded in 1993. Their team focuses on Sales Outsourcing.
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$1,000+< $25 / hr50 - 249München, Germany
Services provided
25% Call Center Services25% Back Office Outsourcing25% Data Annotation Services +1 service25% Finance & Accounting Outsourcing (FAO)Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Germering, Germany
Services provided
65% Call Center Services20% Market Research15% Customer Service OutsourcingAbravo GmbH is a telephone answering service. They are headquartered in Germering, Germany. Their team specializes in Call Center Services and Market Research.
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Undisclosed$100 - $149 / hr10 - 49München, Germany
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingMarkentrainer Werbeagentur GmbH is a small social media marketing agency launched in 2010. Their services include Social Media Marketing and Email Marketing.
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$5,000+$150 - $199 / hr10 - 49München, Germany
Services provided
20% Business Consulting20% Demand Generation Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationBUSINESS THRIVER, a SEO services firm, is located in Dubai, United Arab Emirates and München, Germany. They provide Search Engine Optimization and Pay Per Click and were launched in 2018.
Read moreSee All Locations (2)München, Germany
8 Viktualienmarkt
München, Germany 8033116 - 20
+49 89 62826310
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UndisclosedUndisclosed2 - 9München, Germany
Services provided
25% Call Center Services25% Email Marketing25% Event Marketing +1 service25% Sales OutsourcingLetterHouse GmbH is an Event Marketing company. Established in 2002, the agency is based in München, Germany. Their services include Event Marketing and Email Marketing.
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$25,000+$50 - $99 / hr10 - 49München, Germany
Services provided
20% Demand Generation Marketing15% Direct Marketing15% Marketing Strategy +8 services15% Sales Outsourcing5% Branding5% CRM Consulting and SI5% Content Marketing5% Digital Strategy5% Email Marketing5% IT Strategy Consulting5% Pay Per ClickThomas Klein Consulting, a Demand Generation Marketing company, is located in München, Germany. They offer Demand Generation Marketing and Sales Outsourcing and were launched in 2003.
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UndisclosedUndisclosed2 - 9Grünwald, Germany
Services provided
40% Branding30% Sales Outsourcing30% Web DesignLocated in Grünwald, Germany, CoachPulse is a branding firm. They specialize in Branding and Web Design.
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$10,000+$25 - $49 / hr10 - 49München, Germany
Services provided
40% Call Center Services30% Digital Strategy30% Social Media MarketingAICallAnalysis is a München, Germany-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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UndisclosedUndisclosed50 - 249München, Germany
Services provided
20% Compliance Consulting20% IT Strategy Consulting20% Internet & Technology Law +4 services10% AI Development10% Business Consulting10% IT Managed Services10% Sales OutsourcingDataGuard is an IT strategy consulting company. They were launched in 2018, and their services include IT strategy consulting and Internet & Technology Law.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
40% Business Consulting20% Branding20% Marketing Strategy +2 services10% CRM Consulting and SI10% Sales OutsourcingEstablished in 2000, Batten & Company is a Business Consulting company. The team offers Business Consulting and Branding.
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UndisclosedUndisclosed10 - 49München, Germany
Services provided
20% Call Center Services60% Market Research20% Business ConsultingHeadquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
Read moreSee All Locations (4)München, Germany
Karolinenplatz 3
München, Germany 803331
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UndisclosedUndisclosedFreelancerMünchen, Germany
Services provided
20% AI Development20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Sales Outsourcing20% Social Media MarketingDemand Systems GmbH is a social media marketing firm. The München, Germany-based firm was launched in 2007. Their team provides Social Media Marketing and CRM consulting and SI.
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List of the Top 2 Munich Call Center Companies & Voice Services
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$10,000+Undisclosed2 - 9München, Germany
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services60% Sales Outsourcing25% Other -
$1,000+< $25 / hr10 - 49München, Germany
Ability to deliver
25.7/40.017.2/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
Undisclosed$50 - $99 / hr50 - 249Oberding, Germany
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
85% Sales Outsourcing15% Other -
$1,000+Undisclosed250 - 999München, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% Call Center Services45% Sales Outsourcing10% Other -
$10,000+$50 - $99 / hr250 - 999München, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services80% Other -
Undisclosed$50 - $99 / hr2 - 9München, Germany
Ability to deliver
7.2/40.00/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr2 - 9München, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Call Center Services25% Sales Outsourcing -
UndisclosedUndisclosed10 - 49München, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr50 - 249München, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr2 - 9Germering, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Call Center Services35% Other -
Undisclosed$100 - $149 / hr10 - 49München, Germany
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$150 - $199 / hr10 - 49München, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9München, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$25,000+$50 - $99 / hr10 - 49München, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Grünwald, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$10,000+$25 - $49 / hr10 - 49München, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services60% Other
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