Top BPO Companies in Frankfurt am Main
25 Companies
List of the Top Frankfurt am Main BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Frankfurt am Main, GermanyServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr50 - 249Serves Frankfurt am Main, GermanyServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Efficient
Clients have consistently praised MarKam Solutions for their efficient project management and timely deliveries. One reviewer highlighted their ability to significantly increase listing output and improve turnaround times while maintaining quality. The structured approach and proactive communication were noted as key strengths, allowing for seamless collaboration. Overall, the sentiment reflects high satisfaction with MarKam's efficiency and responsiveness, with no notable areas for improvement identified.-
Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
50% Call Center Services20% Direct Marketing10% Back Office Outsourcing +2 services10% Customer Service Outsourcing10% Sales OutsourcingGevekom is a call center. Their midsize team is located in Frankfurt am Main, Germany. Their services include Call Center Services and Direct Marketing.
Read moreSee All Locations (1)Frankfurt am Main, Germany
Vilbeler Landtraße 45
Frankfurt am Main, Germany 603882 - 5
+49 351 21 324-0
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UndisclosedUndisclosed250 - 999Frankfurt am Main, Germany
Services provided
100% Call Center ServicesCTM Group is a call center company. Their team is based in Frankfurt am Main, Germany and focuses on Call Center Services.
Read moreSee All Locations (1)Frankfurt am Main, Germany
Solmsstr. 2-22
Frankfurt am Main, Germany 6048610 - 15
069 – 92014 0
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UndisclosedUndisclosed10,000+Mississauga, Canada
Services provided
10% Cloud Consulting & SI10% IT Managed Services10% IT Strategy Consulting +14 services5% AI Consulting5% AI Development5% Application Management & Support5% Application Testing5% Back Office Outsourcing5% CRM Consulting and SI5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% Digital Strategy5% ERP Consulting and SI5% Enterprise App Modernization5% Finance & Accounting Outsourcing (FAO)5% Generative AIHexaware Technologies is a large IT strategy consulting company. Established in 1990, the team focuses on IT strategy consulting and cloud consulting & SI.
Read moreSee All Locations (15)Frankfurt am Main, Germany
Frankfurt Hexaware Technologies GmbH, Lyonerstr. 15, D-60528 Frankfurt am Main, Germany
Frankfurt am Main, Germany 6052810 - 15
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UndisclosedUndisclosed10 - 49Wiesbaden, Germany
Services provided
45% Accounting15% Back Office Outsourcing15% Business Consulting +2 services15% Marketing Strategy10% IT Strategy ConsultingSee all 1 projectsfirma.de is a company providing bookkeeping, tax advice, and company incorporation services. However, reviews indicate a generally negative experience, with approximately 80% of emails going unanswered and slow turnaround times reported. Clients have expressed disappointment with project management, citing a lack of clear communication and responsiveness.
Industry Experience
firma.de has experience in the arts, entertainment, and music industry, providing bookkeeping and tax services. Feedback indicates challenges with communication, such as slow turnaround times and inconsistent responses from different team members. Overall sentiment reflects a need for improved project management and client engagement. While their technical services are noted, potential clients in this industry may seek a provider with stronger organizational skills and responsiveness.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed concerns regarding firma.de's overall value for money, citing slow turnaround times and poor communication as significant drawbacks. One client noted that 20% of emails went unanswered, leading to confusion and disappointment. Although the services provided included bookkeeping and tax advice, the lack of clarity and responsiveness diminished the perceived value of the company's offerings. Overall sentiment indicates that clients do not feel they are receiving adequate value relative to the costs incurred.Was this helpful?
See All Locations (1)Wiesbaden, Germany
Dornkratz 1 WP, Alte Ziegelei
Wiesbaden, Germany 652076 - 9
+49.611.17207.0
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$1,000+< $25 / hr2 - 9Oberursel (Taunus), Germany
Services provided
65% Call Center Services35% Sales OutsourcingEnVoice is a phone answering service launched in 2004. Their services include Call Center Services and Sales Outsourcing.
Read moreSee All Locations (1)Oberursel (Taunus), Germany
Hohemarkstraße 20
Oberursel (Taunus), Germany 614402 - 5
+49.061.7169.4950
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$1,000+< $25 / hr50 - 249Sulzbach (Taunus), Germany
Services provided
45% Sales Outsourcing20% Email Marketing20% Social Media Marketing +1 service15% Call Center ServicesEGENTIC is a Sulzbach (Taunus), Germany-based Sales Outsourcing company. Established in 2001, the team specializes in Sales Outsourcing and Email Marketing.
Read moreSee All Locations (1)Sulzbach (Taunus), Germany
Am Unisys-Park 1
Sulzbach (Taunus), Germany 6584376 - 100
+49.61.968.0220
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$10,000+$50 - $99 / hr250 - 999Frankfurt am Main, Germany
Services provided
20% Call Center Services20% Content Marketing20% Digital Strategy +2 services20% Marketing Strategy20% Social Media MarketingMarketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.
Read moreSee All Locations (4)Frankfurt am Main, Germany
Hanauer Landstraße 154,
Frankfurt am Main, Germany 60314251 - 300
069 754 475
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
100% Call Center ServicesIn Frankfurt am Main, Germany, Kuck Schmidt is a midsize phone answering service. Their services include Call Center Services.
Read moreSee All Locations (1)Frankfurt am Main, Germany
Berliner Str. 51
Frankfurt am Main, Germany 603112 - 5
06946001115
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
100% Call Center ServicesCommunis, a telephone answering service, was established in 2012. Based in Frankfurt am Main, Germany, the team specializes in Call Center Services.
Read moreSee All Locations (1)Frankfurt am Main, Germany
Hauptsitz Ostparkstraße 11
Frankfurt am Main, Germany 603142 - 5
0800 11155570
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
50% Call Center Services20% Social Media Marketing15% Email Marketing +1 service15% Mobile & App MarketingDialogistiker is a call center service. Their team is located in Frankfurt am Main, Germany and specializes in Call Center Services and Social Media Marketing.
Read moreSee All Locations (1)Frankfurt am Main, Germany
Am Riederbruch 7
Frankfurt am Main, Germany 603866 - 9
+49 69 619990
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UndisclosedUndisclosed2 - 9Frankfurt am Main, Germany
Services provided
50% Back Office Outsourcing50% Business ConsultingLocated in Frankfurt am Main, Germany, Finest PCF GmbH is a small Business Consulting and Back Office Outsourcing company. Their services include Business Consulting and Back Office Outsourcing.
Read moreSee All Locations (1)Frankfurt am Main, Germany
Opernturm Bockenheimer Landstr. 2-4
Frankfurt am Main, Germany 603066 - 9
+49.(0 69.348.754.920
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$1,000+$50 - $99 / hr2 - 9Frankfurt am Main, Germany
Services provided
20% AI Consulting20% AI Development20% Account-Based Marketing +2 services20% Demand Generation Marketing20% Sales OutsourcingTECH IN ACTION is a small artificial intelligence firm launched in 2024. Their team specializes in Artificial Intelligence and Sales Outsourcing.
Read moreSee All Locations (1)Frankfurt am Main, Germany
2 Platz der Einheit
Frankfurt am Main, Germany 603272 - 5
+49(0)69247538871
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UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Services provided
50% Back Office Outsourcing50% Call Center ServicesServo data is a telephone answering service and Back Office Outsourcing company based in Frankfurt am Main, Germany. The team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Frankfurt am Main, Germany
Saonestrasse 3 a
Frankfurt am Main, Germany 605281
+49 (0)69-660 568-0
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UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Services provided
60% Market Research20% Call Center Services20% Sales OutsourcingQuotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services.
Read moreSee All Locations (3)Frankfurt am Main, Germany
Am Salzhaus 2
Frankfurt am Main, Germany 6031110 - 15
+49.691.337.420
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Financial Advising & Planning20% Real Estate LawBusiness Consulting company KRIEGER Steuerberater Wirtschaftsprüfer Rechtsanwälte was established in 2008. The midsize team specializes in Business Consulting and Back Office Outsourcing.
Read moreSee All Locations (1)Frankfurt am Main, Germany
Berliner Straße 51
Frankfurt am Main, Germany 603116 - 9
+49.69.297.2388.0
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UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Services provided
60% Market Research20% Business Consulting20% Call Center ServicesHeadquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
Read moreSee All Locations (3)Frankfurt am Main, Germany
Lyoner Strasse
Frankfurt am Main, Germany 6052810 - 15
+49.696.680.770
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UndisclosedUndisclosed2 - 9Mainz, Germany
Services provided
100% Document Digitization & ManagementLaunched in 2011, PAPERSHRED®, a small Document Digitization & Management company, is based in Mainz, Germany. Their team focuses on Document Digitization & Management.
Read moreSee All Locations (1)Mainz, Germany
Rheinhessenstraße 23
Mainz, Germany 551292 - 5
+49 6131 4805300
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UndisclosedUndisclosed2 - 9Wiesbaden, Germany
Services provided
100% Document Digitization & ManagementGAUER Daten- und Aktenvernichtungs GmbH and GAUER Archivdienstleistungen GmbH is a Document Digitization & Management company. Their team offers Document Digitization & Management.
Read moreSee All Locations (1)Wiesbaden, Germany
Paul-Friedländer-Straße 10,
Wiesbaden, Germany 652031
+49 611 967390
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$1,000+$50 - $99 / hr2 - 9Mainz, Germany
Services provided
20% Branding20% E-Commerce Development20% Mobile App Development +2 services20% Sales Outsourcing20% Search Engine OptimizationSyntech Style is a branding agency headquartered in Mainz, Germany. Their services include Branding and Search Engine Optimization.
Read moreSee All Locations (1)Mainz, Germany
Am Fort Gonsenheim
Mainz, Germany 551222 - 5
15756992606
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$5,000+< $25 / hr10 - 49Schriesheim, Germany
Services provided
35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)25% Document Digitization & Management +1 service5% Employer of Record (EOR) ServicesOpen Horizons Co. Ltd. Is a Back Office Outsourcing company. Established in 2008, the team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Schriesheim, Germany
Zehntbergstraße 15
Schriesheim, Germany 691982 - 5
+4962209224377
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UndisclosedUndisclosed2 - 9Gießen, Germany
Services provided
25% AI Development25% Cloud Consulting & SI25% Cybersecurity +1 service25% Document Digitization & ManagementPEREZ RIVAS Consulting LTD is a cloud consulting & SI company. The small Gießen, Germany-based team focuses on cloud consulting & SI and Cybersecurity. The agency was founded in 2016.
Read moreSee All Locations (1)Gießen, Germany
Reinhard-Strecker-Weg
Gießen, Germany 353962 - 5
+442032862112
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$1,000+$25 - $49 / hr10 - 49Pottum, Germany
Services provided
50% Content Marketing50% Sales OutsourcingNetworking Partners is a Content Marketing and Sales Outsourcing company. They are located in Pottum, Germany and Nairobi, Kenya, and their services include Content Marketing and Sales Outsourcing.
Read moreSee All Locations (1)Pottum, Germany
Seestr. 21
Pottum, Germany 564596 - 9
+491729803682
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$5,000+$150 - $199 / hr2 - 9Mannheim, Germany
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +2 services20% Web Design20% Web DevelopmentSolution-Work is a social media marketing firm. The Mannheim, Germany-based agency was established in 2011. Their team provides Social Media Marketing and Search Engine Optimization.
Read moreSee All Locations (1)Mannheim, Germany
Meßkircher Straße
Mannheim, Germany 682392 - 5
+49621180682020
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$1,000+< $25 / hr2 - 9Mainz, Germany
Services provided
70% Call Center Services30% Back Office OutsourcingCloudsecretary is an answering service company. Their small team is headquartered in Mainz, Germany. Their team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Mainz, Germany
Address: Am Hipperich 90,
Mainz, Germany 55120+49.613.1488.4766
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UndisclosedUndisclosedFreelancerFrankfurt am Main, Germany
Services provided
20% Email Marketing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingSocial media marketing company Sell By Lead GmbH offers Social Media Marketing and Email Marketing. They were founded in 2019.
Read moreSee All Locations (1)Frankfurt am Main, Germany
Sebastian-Kneipp-Straße 41
Frankfurt am Main, Germany 60439+49.695.0506.4180
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top Frankfurt am Main BPO Services
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Mississauga, Canada
Ability to deliver
7.5/40.00/20 Reviews0/10 Clients & Experience7.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Wiesbaden, Germany
Ability to deliver
9.8/40.09.8/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr2 - 9Oberursel (Taunus), Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Sulzbach (Taunus), Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$10,000+$50 - $99 / hr250 - 999Frankfurt am Main, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr2 - 9Frankfurt am Main, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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