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Top Call Center Services & Voice Services in Frankfurt am Main

Ratings Updated: July 14, 2026
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18 Companies

Country: Germany
City: Frankfurt am Main

List of the Top Frankfurt am Main Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Frankfurt am Main, Germany

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Well-executed projects

    Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.

      Read Full Review
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Company

    5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.
    Read All Reviews
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    SupportYourApp Logotype

    SupportYourApp

    4.8 87 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Frankfurt am Main, Germany

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.

    See all 87 projects

    Reviews mention Efficient

    Clients consistently commend SupportYourApp for their efficiency in managing customer support tasks. For instance, one client noted that their agents delivered timely and effective solutions, significantly reducing errors and instilling confidence in their operations. Another highlighted the team's quick integration and responsiveness, which allowed for minimal involvement from their side. Overall, the sentiment reflects high satisfaction regarding SupportYourApp's ability to handle inquiries efficiently and maintain a smooth workflow.
    • Customer Support Services for B2B Software Development Firm
      5.0 Jan 10, 2023

      We had an in-house team previously and they were excellent, so we were concerned that an outsourced team wouldn't have the depth of experience required - however, they have maintained the excellent level of user feedback we were getting before, and are always being complimented by customers on how quickly and efficiently they resolve issues. This has enabled us to free up the previous in-house team members to take on other roles in the business, so a massive win-win.

      Read Full Review
    • Support for Video-Based Health & Wellness Monitor
      5.0 Nov 15, 2021

      It is very efficient. The team and our Delivery Manager are always ready to help us. We are also very open to the team asking for our expertise. We are very glad to help them out any way we can, and they are very eager to learn new things and become better for our customers.

      Read Full Review
    • Customer Support Services for SaaS Company
      4.5 Aug 5, 2021

      Their ability and willingness to talk, listen, share and do everything to make us comfortable and at the same time be efficient for our business is truly stunning.

      Read Full Review
    • BPO Services for Marketing Platform
      5.0 May 5, 2021

      We see more and more positive reviews from customers regarding not only the speed but also the efficiency of our team! It is now very effective - we found our common ground in order to have both sections happy!

      Read Full Review
    • Presales & Customer Support for AI Language Platform
      5.0 Apr 15, 2020

      Their ability to deliver is great as well. They’re extremely responsive, and we’re confident that our customers are getting personalized service. Their personal touch and approach make them feel like they’re talking to a person, not a robot. They’re not only efficient, but they go the extra mile to personalize.

      Read Full Review
    Read All Reviews
    7 of 11 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 11 times in the past 6 months

    In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas.
    Read 11 Recent Reviews
    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    Industry Experience

    SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services
    View Profile Visit Website
    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Frankfurt am Main, Germany

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support, with clients noting impressive responsiveness to needs and a strong cultural fit. One client, the Quality Manager of BRT SPA, highlighted the successful achievement of objectives related to customer experience and CSAT, praising the team's understanding and communication. Overall, sentiment reflects satisfaction with the value provided and the quality of service.
    Read 1 Recent Review
    7 of 9 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Sales Services for FinTech Platform Co

    5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
    Read 9 Reviews

    Industry Experience

    Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
    Read All Reviews
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  • gkk Dialog Group Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    250 - 999
    Frankfurt am Main, Germany

    Services provided

    20% Call Center Services
    20% Content Marketing
    20% Digital Strategy +2 services
    20% Marketing Strategy
    20% Social Media Marketing

    Marketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.

    Read more
    View Profile
  • eGENTIC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Sulzbach (Taunus), Germany

    Services provided

    15% Call Center Services
    45% Sales Outsourcing
    20% Email Marketing +1 service
    20% Social Media Marketing

    EGENTIC is a Sulzbach (Taunus), Germany-based Sales Outsourcing company. Established in 2001, the team specializes in Sales Outsourcing and Email Marketing.

    Read more
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  • enVoice Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Oberursel (Taunus), Germany

    Services provided

    65% Call Center Services
    35% Sales Outsourcing

    EnVoice is a phone answering service launched in 2004. Their services include Call Center Services and Sales Outsourcing.

    Read more
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  • Gevekom Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Frankfurt am Main, Germany

    Services provided

    50% Call Center Services
    20% Direct Marketing
    10% Back Office Outsourcing +2 services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Gevekom is a call center. Their midsize team is located in Frankfurt am Main, Germany. Their services include Call Center Services and Direct Marketing.

    Read more
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  • Kuck Schmidt Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Frankfurt am Main, Germany

    Services provided

    100% Call Center Services

    In Frankfurt am Main, Germany, Kuck Schmidt is a midsize phone answering service. Their services include Call Center Services.

    Read more
    View Profile
  • Communis Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Frankfurt am Main, Germany

    Services provided

    100% Call Center Services

    Communis, a telephone answering service, was established in 2012. Based in Frankfurt am Main, Germany, the team specializes in Call Center Services.

    Read more
    View Profile
  • CTM Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Frankfurt am Main, Germany

    Services provided

    100% Call Center Services

    CTM Group is a call center company. Their team is based in Frankfurt am Main, Germany and focuses on Call Center Services.

    Read more
    View Profile
  • Dialogistiker Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Frankfurt am Main, Germany

    Services provided

    50% Call Center Services
    20% Social Media Marketing
    15% Email Marketing +1 service
    15% Mobile & App Marketing

    Dialogistiker is a call center service. Their team is located in Frankfurt am Main, Germany and specializes in Call Center Services and Social Media Marketing.

    Read more
    View Profile
  • TECH IN ACTION Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Frankfurt am Main, Germany

    Services provided

    20% AI Consulting
    20% AI Development
    20% Account-Based Marketing +2 services
    20% Demand Generation Marketing
    20% Sales Outsourcing

    TECH IN ACTION is a small artificial intelligence firm launched in 2024. Their team specializes in Artificial Intelligence and Sales Outsourcing.

    Read more
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  • quotapoint GmbH Frankfurt Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Frankfurt am Main, Germany

    Services provided

    20% Call Center Services
    60% Market Research
    20% Sales Outsourcing

    Quotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services.

    Read more
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  • Lumory Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Frankfurt am Main, Germany

    Services provided

    50% Sales Outsourcing
    30% Marketing Strategy
    5% Content Marketing +3 services
    5% Digital Strategy
    5% Performance Marketing
    5% Social Media Marketing

    Lumory is a small Sales Outsourcing company. They focus on Sales Outsourcing and Marketing Strategy and were established in 2025.

    Read more

    Frankfurt am Main, Germany

    Am Hauptbahnhof 16
    Frankfurt am Main, Germany 60329

    1

    015129815142

    See All Locations (3)
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  • Servo data Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Frankfurt am Main, Germany

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Servo data is a telephone answering service and Back Office Outsourcing company based in Frankfurt am Main, Germany. The team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • PM & Partner Marketing Consulting GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Frankfurt am Main, Germany

    Services provided

    20% Call Center Services
    60% Market Research
    20% Business Consulting

    Headquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business

    Read more
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  • Syntech Style Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Mainz, Germany

    Services provided

    20% Branding
    20% E-Commerce Development
    20% Mobile App Development +2 services
    20% Sales Outsourcing
    20% Search Engine Optimization

    Syntech Style is a branding agency headquartered in Mainz, Germany. Their services include Branding and Search Engine Optimization.

    Read more
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  • Networking Partners Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Pottum, Germany

    Services provided

    50% Content Marketing
    50% Sales Outsourcing

    Networking Partners is a Content Marketing and Sales Outsourcing company. They are located in Pottum, Germany and Nairobi, Kenya, and their services include Content Marketing and Sales Outsourcing.

    Read more
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  • Solution-Work Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Mannheim, Germany

    Services provided

    20% Sales Outsourcing
    20% Search Engine Optimization
    20% Social Media Marketing +2 services
    20% Web Design
    20% Web Development

    Solution-Work is a social media marketing firm. The Mannheim, Germany-based agency was established in 2011. Their team provides Social Media Marketing and Search Engine Optimization.

    Read more
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  • Cloudsecretary Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Mainz, Germany

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    Cloudsecretary is an answering service company. Their small team is headquartered in Mainz, Germany. Their team specializes in Call Center Services and Back Office Outsourcing.

    Read more
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  • Sell By Lead GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Frankfurt am Main, Germany

    Services provided

    20% Email Marketing
    20% Pay Per Click
    20% SMS Marketing +2 services
    20% Sales Outsourcing
    20% Social Media Marketing

    Social media marketing company Sell By Lead GmbH offers Social Media Marketing and Email Marketing. They were founded in 2019.

    Read more
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List of the Top Frankfurt am Main Call Center Companies & Voice Services

  1. gkk Dialog Group Logotype

    gkk Dialog Group

    $10,000+
    $50 - $99 / hr
    250 - 999
    Frankfurt am Main, Germany

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  2. eGENTIC Logotype

    eGENTIC

    $1,000+
    < $25 / hr
    50 - 249
    Sulzbach (Taunus), Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Call Center Services
    45% Sales Outsourcing
    40% Other
    View Profile Visit Website
  3. enVoice Logotype

    enVoice

    $1,000+
    < $25 / hr
    2 - 9
    Oberursel (Taunus), Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    65% Call Center Services
    35% Sales Outsourcing
    View Profile Visit Website
  4. Gevekom Logotype

    Gevekom

    Undisclosed
    Undisclosed
    50 - 249
    Frankfurt am Main, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    10% Sales Outsourcing
    40% Other
    View Profile Visit Website
  5. Kuck Schmidt Logotype

    Kuck Schmidt

    Undisclosed
    Undisclosed
    50 - 249
    Frankfurt am Main, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  6. Communis Logotype

    Communis

    Undisclosed
    Undisclosed
    50 - 249
    Frankfurt am Main, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  7. CTM Group Logotype

    CTM Group

    Undisclosed
    Undisclosed
    250 - 999
    Frankfurt am Main, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  8. Dialogistiker Logotype

    Dialogistiker

    Undisclosed
    Undisclosed
    50 - 249
    Frankfurt am Main, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  9. TECH IN ACTION Logotype

    TECH IN ACTION

    $1,000+
    $50 - $99 / hr
    2 - 9
    Frankfurt am Main, Germany

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  10. quotapoint GmbH Frankfurt Logotype

    quotapoint GmbH Frankfurt

    Undisclosed
    Undisclosed
    10 - 49
    Frankfurt am Main, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  11. Lumory Logotype

    Lumory

    $5,000+
    $150 - $199 / hr
    10 - 49
    Frankfurt am Main, Germany

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  12. Servo data Logotype

    Servo data

    Undisclosed
    Undisclosed
    10 - 49
    Frankfurt am Main, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  13. PM & Partner Marketing Consulting GmbH Logotype

    PM & Partner Marketing Consulting GmbH

    Undisclosed
    Undisclosed
    10 - 49
    Frankfurt am Main, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  14. Syntech Style Logotype

    Syntech Style

    $1,000+
    $50 - $99 / hr
    2 - 9
    Mainz, Germany

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  15. Networking Partners Logotype

    Networking Partners

    $1,000+
    $25 - $49 / hr
    10 - 49
    Pottum, Germany

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website

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