Top Call Center Services & Voice Services in Frankfurt am Main
17 Companies
List of the Top Frankfurt am Main Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Frankfurt am Main, GermanyServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 75 projectsSupportYourApp specializes in Contact Center Services, offering 24/7 customer support, multilingual communication, and scalable solutions. Reviewers consistently highlight their flexibility, professional communication, and ability to meet clients’ operational needs. Approximately 90% of reviews praise their responsiveness and dedication, with many emphasizing their effective project management and commitment to improving customer care services.
Reviews mention Easy to reach
Overall sentiment regarding the accessibility of SupportYourApp is highly positive. Clients frequently noted the ease of communication, highlighting their ability to reach out via email and messaging apps without difficulty. One client remarked on the 'timely response' and 'super-friendly people,' while another appreciated the 'easy access to the team for feedback.' These instances reflect a consistent theme of prompt and reliable communication, reinforcing SupportYourApp's reputation for being approachable and responsive to client needs.-
Technical Customer Support for Software Developer
5.0 Dec 8, 2016SupportYourApp works during weekends and holidays, which is great. We stay in touch with a supervisor who sends us lists of feature requests and popular problems on a monthly basis. This gives us a feel for what we should be developing and fixing next. Project management had a few highs and lows in the beginning, when the collaboration was new for both of us. SupportYourApp got into the work and, after a while, we found a golden middle ground. SupportYourApp hired a supervisor in charge of a team of dedicated support engineers. We can always reach out to SupportYourApp for any questions.
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Customer Support Outsourcing for Financial Services Company
5.0 Aug 25, 2025Support your app has been easy to reach via slack and by e-mail when needed. It was easy to leave feedback and to receive help when needed.
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Customer Support Services for VR Fitness App
5.0 Dec 4, 2025Seamless integration with our internal operations. High support during onboarding and easy access to the team for feedback, resource expansion, etc. High quality talent consistently and very adaptable to scaling business needs.
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11 of 11 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the past six months, SupportYourApp has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and proactive project management. Notable comments include effective issue resolution and seamless transitions between team members, with one client highlighting the dedication of their support agent, Lucas. Overall, clients reported improved application stability, high customer satisfaction scores, and a commitment to aligning with business objectives, indicating a strong fit for ongoing collaboration.Was this helpful?
29 of 32 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
See All Locations (3)Beograd, Serbia
Milutina Milankovića 9ž
Beograd, Serbia 1107010 - 15
$1,000+< $25 / hr1,000 - 9,999Serves Frankfurt am Main, GermanyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Frankfurt am Main, GermanyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Reviews mention Accommodating
Clients consistently highlight Valoris Center's accommodating nature, with specific feedback noting their flexibility in adapting to fluctuating demands and new tasks. One client emphasized their proactive approach, stating that Valoris quickly responds to unplanned issues and provides comprehensive reports. Another client appreciated their ability to scale support efficiently while maintaining high service quality. Overall, the sentiment regarding Valoris Center's accommodating service is overwhelmingly positive, reflecting a strong partnership with their clients.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Call Center Services for Consumer Products Company
5.0 Nov 9, 2021Taking into consideration our fluctuating volumes and the difficulty to predict the forecast, we appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Leasing Company
5.0 Oct 13, 2021We receive daily reports from Valoris and we have monthly calibration meetings. Whenever needed, they were open to accommodate new tasks and requirements.
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Call Center Services for Delivery App
5.0 Sep 24, 2021The ongoing communication between us and Valoris team proved to be the solution for a quality business calibration. They are open to suggestions, they understand our industry dynamics and adapt to its requirements. Valoris is a flexible business partner, meaning they can adapt and react to challenges.
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1 of 2 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients have praised Valoris Center for their proactive support and alignment with business values, highlighting impressive metrics such as a 95% SLA achievement and 92% customer satisfaction. One client noted their flexibility and ease in understanding business needs, while another emphasized their resilience during challenges. Suggestions for improvement included enhancing digital solutions and consultancy efforts. Overall, the sentiment reflects a strong partnership and high satisfaction with Valoris Center's services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
See All Locations (2)Beograd, Serbia
7 Brankova
Beograd, Serbia 1100041 - 49
+38 111 321 68 81
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$10,000+$50 - $99 / hr250 - 999Frankfurt am Main, Germany
Services provided
20% Call Center Services20% Content Marketing20% Digital Strategy +2 services20% Marketing Strategy20% Social Media MarketingMarketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.
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$1,000+< $25 / hr50 - 249Sulzbach (Taunus), Germany
Services provided
15% Call Center Services45% Sales Outsourcing20% Email Marketing +1 service20% Social Media MarketingEGENTIC is a Sulzbach (Taunus), Germany-based Sales Outsourcing company. Established in 2001, the team specializes in Sales Outsourcing and Email Marketing.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves Frankfurt am Main, GermanyServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Communicative
The feedback regarding Significo's communication is overwhelmingly positive. Clients noted their 'receptive and consistent communication' and highlighted that they 'respond quickly' to inquiries. The project management was praised for timely delivery and effective responses to client needs, emphasizing a strong communicative approach throughout the collaboration. Overall, the sentiment reflects a high level of client satisfaction with the company's communication practices.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025They were very receptive and consistent with their communication. If there are areas for improvement, they respond in real time and quick.
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Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Dassendorf, Germany
Dorfstrasse 222
Dassendorf, Germany 2152150 - 75
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$1,000+< $25 / hr2 - 9Oberursel (Taunus), Germany
Services provided
65% Call Center Services35% Sales OutsourcingEnVoice is a phone answering service launched in 2004. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
50% Call Center Services20% Direct Marketing10% Back Office Outsourcing +2 services10% Customer Service Outsourcing10% Sales OutsourcingGevekom is a call center. Their midsize team is located in Frankfurt am Main, Germany. Their services include Call Center Services and Direct Marketing.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
100% Call Center ServicesIn Frankfurt am Main, Germany, Kuck Schmidt is a midsize phone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
100% Call Center ServicesCommunis, a telephone answering service, was established in 2012. Based in Frankfurt am Main, Germany, the team specializes in Call Center Services.
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UndisclosedUndisclosed250 - 999Frankfurt am Main, Germany
Services provided
100% Call Center ServicesCTM Group is a call center company. Their team is based in Frankfurt am Main, Germany and focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
50% Call Center Services20% Social Media Marketing15% Email Marketing +1 service15% Mobile & App MarketingDialogistiker is a call center service. Their team is located in Frankfurt am Main, Germany and specializes in Call Center Services and Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9Frankfurt am Main, Germany
Services provided
20% AI Consulting20% AI Development20% Account-Based Marketing +2 services20% Demand Generation Marketing20% Sales OutsourcingTECH IN ACTION is a small artificial intelligence firm launched in 2024. Their team specializes in Artificial Intelligence and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Services provided
20% Call Center Services60% Market Research20% Sales OutsourcingQuotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services.
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UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingServo data is a telephone answering service and Back Office Outsourcing company based in Frankfurt am Main, Germany. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Services provided
20% Call Center Services60% Market Research20% Business ConsultingHeadquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
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$1,000+$50 - $99 / hr2 - 9Mainz, Germany
Services provided
20% Branding20% E-Commerce Development20% Mobile App Development +2 services20% Sales Outsourcing20% Search Engine OptimizationSyntech Style is a branding agency headquartered in Mainz, Germany. Their services include Branding and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49Pottum, Germany
Services provided
50% Content Marketing50% Sales OutsourcingNetworking Partners is a Content Marketing and Sales Outsourcing company. They are located in Pottum, Germany and Nairobi, Kenya, and their services include Content Marketing and Sales Outsourcing.
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$5,000+$150 - $199 / hr2 - 9Mannheim, Germany
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Social Media Marketing +2 services20% Web Design20% Web DevelopmentSolution-Work is a social media marketing firm. The Mannheim, Germany-based agency was established in 2011. Their team provides Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr2 - 9Mainz, Germany
Services provided
70% Call Center Services30% Back Office OutsourcingCloudsecretary is an answering service company. Their small team is headquartered in Mainz, Germany. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerFrankfurt am Main, Germany
Services provided
20% Email Marketing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingSocial media marketing company Sell By Lead GmbH offers Social Media Marketing and Email Marketing. They were founded in 2019.
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List of the Top Frankfurt am Main Call Center Companies & Voice Services
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$10,000+$50 - $99 / hr250 - 999Frankfurt am Main, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Sulzbach (Taunus), Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services45% Sales Outsourcing40% Other -
$1,000+< $25 / hr2 - 9Oberursel (Taunus), Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Call Center Services35% Sales Outsourcing -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$50 - $99 / hr2 - 9Frankfurt am Main, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$50 - $99 / hr2 - 9Mainz, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Pottum, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+$150 - $199 / hr2 - 9Mannheim, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other
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