Top BPO Companies in Berlin
42 Companies
List of the Top Berlin BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Berlin, GermanyServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext reflect a strong overall sentiment, highlighting their effective call center and accounting services. Clients commend their impressive hiring process and communication, which facilitates smooth onboarding and project management. Positive outcomes include reduced complaints and balanced workloads. However, some suggest improvements in employee training. Overall, Connext is recognized for aligning with client values and effectively contributing to business growth.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Serves Berlin, GermanyServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Communicative
Clients consistently commend MarKam Solutions for their strong communication skills and adaptability. Feedback highlights their structured and detail-oriented approach, with one client noting their 'professional and on point' communication style. Another client emphasized their 'excellent communication skills' and ability to maintain open, transparent dialogue. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and tailored solutions that meet specific project needs.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive. Their ability to apply industry leading strategies for continuous improvement was notable.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The KPIs and SLAs contractual agreements highlighted their open, transparent, and direct communication. The management was highly professional, able to understand our needs and adapt themselves to tailor the solutions that work best for us. MarKam Solutions showed a very personal approach with attention to our company and project.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback on MarKam Solutions highlights their exceptional project management and adaptability. Clients noted impressive outcomes, such as a 50% increase in lead generation and 35% improvement in conversion rates. The team's proactive communication and tailored solutions were frequently praised, with one client emphasizing their personal approach despite budget constraints. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified, indicating a strong fit for diverse project needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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Helpware CX
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$5,000+< $25 / hr1,000 - 9,999Berlin, GermanyServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a business process outsourcing (BPO) company offering a wide range of services, including customer support, IT services, and back-office operations. The company consistently receives high praise for its project management, adaptability, and dedication to client success. Approximately 90% of reviewers highlight Helpware's proactive communication, ability to exceed expectations, and seamless integration with clients' internal teams, underscoring its reputation as a reliable and valued partner.
Reviews mention Great project management
Clients consistently commend Helpware for their exceptional project management capabilities. One client highlighted their adaptability to evolving software needs, noting the impressive leadership and project management teams. Another client praised their proactive communication and structured performance reviews, which facilitated course corrections. Additionally, Helpware's ability to meet deadlines and deliver on expectations was frequently mentioned, reinforcing a strong sentiment of satisfaction across multiple engagements.-
Customer Support Services for Grocery Delivery Company
5.0 May 1, 2023On point and timely. Near seamless. The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow.
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Video Labeling For IoT Company
5.0 Oct 3, 2022Helpware excels at project management. We use Lucid for project management. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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BPO for Meditation App Business
5.0 Nov 9, 2020Their project management is excellent. At first, they hosted weekly sessions with our stakeholders where they would present how they were performing against the metrics. We did that for about six months, and they now present a biweekly review. The team is very specific about performance, and in those sessions, we can course-correct things that aren’t working.
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Social Media Management for Author
5.0 Feb 26, 2019They have the best project management of any team I’ve ever worked with. They have a fantastic response time, often getting back to me before the end of the workday or the very next morning. We have regular meetings, often over video conference.
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Project & Customer Support for MSP Company
5.0 Sep 28, 2018The project manager did a great job and was very outgoing. We provided training on our software system, and they jumped right in and learned quickly. Even though they’re based outside the US, we were in contact with this person daily. They logged their tickets, their time, and what they were working on. They were in constant communication with key members of our team throughout the day.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 23 projectsCCIG Group is a professional customer service and support company that specializes in handling inbound and outbound communications, complaint management, and multilingual assistance across various industries. Reviews indicate a strong cultural fit, high flexibility, and consistent on-time delivery, with over 90% of feedback highlighting their adaptability and professional project management. Approximately 85% of reviews noted their exceptional responsiveness and operational efficiency.
Reviews mention Well-organized projects
Clients have consistently praised CCIG Group for their well-organized project management, highlighting timely deliveries and responsiveness to needs. One client noted, "Their project management was well-organized, and all items were delivered on time," while another emphasized their "excellent operational control" and stability in staffing. Overall, the sentiment reflects strong satisfaction with CCIG Group's professionalism, attention to detail, and commitment to quality service.-
Customer Support Services for Press Distributor
5.0 Sep 15, 2025Their project management was well-organized, and all items were delivered on time. They were responsive to my needs and provided good support throughout.
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7 of 8 reviews are 5 stars$50,000 – $199,999 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
Recent reviews of CCIG Group highlight a strong overall sentiment, with clients praising their responsiveness, flexibility, and effective project management. Specific examples include improvements in call response rates and successful handling of customer inquiries across various sectors. Clients noted the company's commitment to quality service and adaptability, with one stating, "CCIG demonstrates remarkable flexibility, adapting both operationally and technologically to the constantly evolving market environment." Overall, clients express high satisfaction, with no significant areas for improvement identified.Was this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
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$1,000+Undisclosed50 - 249Berlin, Germany
Services provided
70% Back Office Outsourcing10% Call Center Services10% Content Writing Services +1 service10% Email MarketingSee all 71 projectsTop Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.
Reviews mention Proactive
Clients consistently praised Top Virtual Assistant for their proactive approach, noting their ability to anticipate needs and streamline processes. For instance, one client highlighted their virtual assistants' clear communication and proactive task management, which significantly improved customer interaction and operational efficiency. Another client commended their responsiveness to requests and their initiative in suggesting process improvements. Overall, the sentiment regarding their proactivity is highly positive, indicating a strong alignment with client objectives and a commitment to delivering exceptional service.-
Sales Outsourcing for Venture Capital Firm
5.0 Aug 19, 2025Top Virtual Assistant’s proactive approach and genuine commitment to results were impressive. They didn’t just complete tasks — they took the time to understand our business goals and tailored their work to align with them. Their ability to consistently deliver qualified leads while maintaining clear communication and transparency really set them apart from other service providers.
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Call Center & Sales Support for Logistics Company
5.0 Aug 22, 2025The outstanding behavior was their professionalism and capacity to act as an extension of our logistics department. They did not simply offer a service but they studied our business requirements and dealt according to the requirements. They have the capacity to complement their great services to customers with proactive sales and appointment assistance to make them highly useful to us.
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Back-Office Support for Nonprofit Organization
5.0 Nov 29, 2025What stood out most was their organizational discipline and attention to detail. Unlike typical admin support, they proactively identified process bottlenecks and suggested improvements. Their ability to handle routine tasks efficiently yet thoughtfully, freeing up our internal resources to focus on strategic work, was especially impressive.
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Back Office Outsourcing for Childcare Academy
5.0 Dec 15, 2025Their project management was excellent; they were organized, proactive, and always kept me informed with regular updates. Tasks were completed on time, and deadlines were respected. Whenever I needed something changed or updated, they responded quickly and professionally.
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Virtual Assistance Services for Appliance Repair Company
5.0 Jan 30, 2026The most impressive aspect was their dedication to professionalism their virtual assistants communicated clearly, handled tasks proactively, and represented our business with a high level of care and attention.
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14 of 14 reviews are 5 stars$10,000 – $49,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the past six months, clients have praised Top Virtual Assistant for their professionalism, reliability, and efficient project management. They reported enhanced response times and improved organization across various administrative tasks. For instance, one client noted a significant reduction in missed inquiries and better scheduling, while another highlighted a 40% decrease in scheduling turnaround times. Overall sentiment is highly positive, with suggestions for minor improvements, such as more detailed progress reporting.Was this helpful?
Industry Experience
Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
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$25,000+$25 - $49 / hr50 - 249Berlin, Germany
Services provided
15% Employer of Record (EOR) Services15% IT Staff Augmentation15% Recruiting +5 services15% Staffing10% Back Office Outsourcing10% Custom Software Development10% Executive Search10% Recruitment Process OutsourcingSee all 22 projectsMWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.
Reviews mention Meets deadlines
The feedback regarding MWDN's adherence to deadlines is generally positive. A client noted, 'They delivered as expected most times,' indicating reliable performance in meeting project timelines. This sentiment reflects a consistent ability to fulfill commitments, contributing to the overall satisfaction of the client with MWDN's services.-
Web & Mobile App Development for Wireless Solutions Co
5.0 Dec 12, 2023On-Time Delivery, MWDN consistently met project deadlines, resulting in the timely delivery of goods and services. This punctuality greatly contributed to the overall success of our project.
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IT Staff Augmentation Development for Software Company
5.0 Jul 24, 2025We measured the value we got from the engineers with our own tools that we use to measure engineers quality of work (delivery on time, quality, spec). They delivered as expected most times. We appreciated their smooth process, fairly quick recruitment, and good quality of engineers.
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Industry Experience
MWDN has demonstrated expertise across various industries, including eCommerce, financial services, automotive, and advertising & marketing. Clients praised MWDN's professionalism, responsiveness, and ability to deliver high-quality solutions on time. In eCommerce, they efficiently scaled technical teams for data analysis, while in financial services, they integrated seamlessly into existing teams as valued members. Overall, MWDN's strengths lie in software development, technical staffing, and project management, making them a suitable partner across these sectors.
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Software eCommerce Automotive Consumer Products Education Other industries Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend MWDN for providing good value for cost, often highlighting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client noted, "Good value for cost" as a key reason for choosing MWDN, while another emphasized the company's ability to reduce development costs by 50%. Overall sentiment reflects satisfaction with the balance between cost and quality, making MWDN a preferred partner for many organizations.Was this helpful?
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This provider is fluent in 1 language:
- English
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Insurance Services & BrokersCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
45% Sales Outsourcing40% Call Center Services15% Email MarketingSee all 10 projectsAcquireOne is a strategic consultancy specializing in B2B sales services, including Strategy, Outreach, and Closing. The company has consistently received positive feedback for its modular approach and ability to integrate seamlessly with existing processes, achieving a 40% increase in qualified leads within three months for one client. Reviewers commend AcquireOne’s professional project management and flexibility, although a few suggest more proactive updates during extended project phases.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients praised AcquireOne for their outstanding project management, structured communication, and flexibility in adapting to changing priorities. One CEO noted a significant increase in qualified leads by over 40% and successful closing of high-value B2B clients within three months. Clients appreciated the tailored modular approach to B2B sales, likening the experience to working with an internal team. Overall sentiment is highly positive, with minor suggestions for more proactive updates during extended phases.Was this helpful?
Industry Experience
AcquireOne has demonstrated expertise across various industries, including Consulting, Software, IT Services, Environmental Services, Telecommunications, and Healthcare. Clients commend their strategic sales support, tailored approaches, and effective project management, leading to significant improvements in lead generation and operational efficiency. The overall sentiment is positive, reflecting their ability to adapt to different industry needs and deliver measurable outcomes, making them a strong candidate for businesses seeking growth in these sectors.
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Consulting Software IT Services Environmental Services Telecommunications HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's pricing as competitive and aligned with their budgets, often noting it as a key factor in their selection. One client specifically highlighted the 'good value for cost' while another mentioned that 'pricing fit our budget.' Overall, sentiment regarding cost and value for money is positive, with clients appreciating the tailored support and measurable outcomes achieved through their collaboration.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.8
Willing to Refer
5.0
Based in Berlin, AcquireOne specializes in sales strategy, outreach, and deal closing for European market entry. Clients praise their flexible, client-centric approach, rapid responsiveness, and effective collaboration, resulting in increased qualified leads and high-value client acquisitions in complex B2B environments.Read Local ReviewsWas this helpful?
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$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Services provided
65% Sales Outsourcing25% Marketing Strategy10% Other MarketingSee all 11 projectsS2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.
Reviews mention Understands their clients' needs
S2M-group has received positive feedback regarding their understanding of client needs. One client highlighted their impressive ability to quickly grasp the ideal customer profile and connect with decision-makers. Another noted S2M's responsiveness and adaptability, particularly in addressing initial project challenges by proposing effective solutions. Overall, clients appreciate S2M-group's proactive communication and strategic alignment, reflecting a strong commitment to meeting client objectives.-
Digital Marketing for Financial Technology Company
4.5 Apr 27, 2023The kick-off was structured, with little input needed from us. Communication always responds to our needs and takes the initiative on strategy. S2M delivered all discussed reports on time and met all objectives while sharing valuable market intelligence.
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Email Marketing Campaign for Data Marketing Co
4.0 Mar 17, 2023Initially, we had a few issues because the project didn't launch properly. However, when S2M-group realized the project wasn't going as well, they came to us with solutions and sent us some strategy ideas, which worked well in the end. I’m most impressed with S2M-group’s understanding of our product and unique selling point.
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Industry Experience
S2M-group has demonstrated strong expertise in industries including Media, Food & Beverages, Software, IT Services, and Telecommunications. Clients commend their lead generation capabilities, high-quality qualification processes, and proactive communication. Overall sentiment is positive, particularly in the Software and IT Services sectors, where they have significantly contributed to client growth and market awareness. Potential clients in these industries can expect tailored, results-driven partnership.
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Media Food & Beverages Software IT Services Other Industry TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted S2M-group's strong value for money, noting their effective lead generation services and high-quality results. One client emphasized that S2M provided 'good value for cost,' while another remarked on their 'great culture fit' and alignment with client values. Overall, feedback reflects satisfaction with the pricing structure, suggesting that S2M-group delivers significant returns on investment through proactive engagement and tailored strategies.Was this helpful?
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Back Office Outsourcing50% Call Center ServicesCall center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Back Office Outsourcing50% Call Center ServicesVoxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
40% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
50% Sales Outsourcing30% Call Center Services20% Customer Service OutsourcingSee all 12 projectsScalemill is a company specializing in Sales Development and Customer Support services. The overall feedback from their reviews is highly positive, with clients praising their adaptability, reliability, and ability to integrate seamlessly into existing workflows. Approximately 90% of reviewers highlighted their excellent project management and communication skills. Moreover, 70% of clients emphasized their impressive ability to generate leads and meet targets consistently, while some suggested areas for improvement, such as enhancing AI integration and reporting.
Reviews mention Knowledgeable
Clients consistently highlight ScaleMill's knowledgeable team, noting their quick learning abilities and deep understanding of the SaaS space. One client emphasized that ScaleMill representatives confidently mastered the platform's features after training, significantly contributing to sales success. This sentiment is echoed in feedback regarding their adaptability and insightful recommendations for improving workflows. Overall, the feedback reflects a strong appreciation for ScaleMill's expertise and effectiveness in delivering results.-
Sales & SaaS Demos for Chatbot Platform
4.5 Mar 2, 2021They are quite understanding and adaptive, they know the SaaS space very well and time to time the founder makes his suggestions and recommendations to improve the workflow and improve the results.
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Industry Experience
Scalemill has demonstrated expertise across various industries, notably in business services, financial services, and information technology. Feedback highlights their strengths in generating leads, enhancing sales processes, and providing operational support. Clients commend Scalemill for their efficient project management, flexibility, and strong communication. Overall sentiment indicates a high level of satisfaction, particularly in business services and financial sectors, making them a suitable choice for companies aiming to boost sales and improve operational efficiency.
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Information technology Financial services IT Services Nonprofit Business services Software RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Scalemill's competitive pricing and exceptional value for money. For instance, the CEO of Avibra noted that Scalemill's pricing fit their budget while providing great value, leading to a threefold increase in leads. Similarly, the CEO of FP&A Strategy Consulting appreciated the alignment of pricing with their budget and recognized it as a significant factor in their decision to engage Scalemill. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with multiple clients expressing satisfaction with the results achieved relative to the investment.Was this helpful?
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Services provided
25% Customer Service Outsourcing25% Translation10% Call Center Services +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
40% IT Managed Services25% Customer Service Outsourcing15% Call Center Services +2 services10% Back Office Outsourcing10% Sales OutsourcingEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
30% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +2 services15% E-Commerce Development10% HR OutsourcingKP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services25% Back Office Outsourcing25% Business ConsultingBluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
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$10,000+$50 - $99 / hr250 - 999Berlin, Germany
Services provided
25% HR Consulting20% Back Office Outsourcing20% IT Managed Services +2 services20% IT Strategy Consulting15% IT Staff AugmentationMidsize HR Consulting company Incubit, is based in Delaware, Ohio and Berlin, Germany. The team specializes in HR Consulting and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
35% Back Office Outsourcing35% Call Center Services30% Sales OutsourcingBesselmann Business Communications is a Berlin, Germany-based phone answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingCall center service Artificial Link offers Call Center Services and Sales Outsourcing. They are based in Berlin, Germany.
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$25,000+Undisclosed10 - 49Berlin, Germany
Services provided
50% Marketing Strategy50% Sales OutsourcingSee all 3 projectsFluxGrowth is your high-ticket closing partner, built for scale, aligned by performance. We specialize in helping growth-driven companies close more deals, faster — without retainers or
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$100,000+$50 - $99 / hr10 - 49Berlin, Germany
Services provided
60% Sales Outsourcing40% Corporate Training & CoachingSingularitySales GmbH is a Berlin, Germany-based Sales Outsourcing company. Founded in 2019, the team provides Sales Outsourcing and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Teltow, Germany
Services provided
100% Call Center ServicesBehrend e.k. Is a call center based in Teltow, Germany. Launched in 2021, the team offers Call Center Services.
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UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
50% CRM Consulting and SI50% Sales OutsourcingKohomai is a small CRM consulting and SI and Sales Outsourcing company launched in 2021. Their team focuses on CRM consulting and SI and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Branding20% Call Center Services20% Customer Service Outsourcing +2 services20% Recruiting20% Social Media MarketingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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$10,000+$150 - $199 / hr2 - 9Berlin, Germany
Services provided
20% Blockchain20% Business Consulting20% Commercial Financing +2 services20% Funding & Investment20% Sales OutsourcingIn Berlin, Germany, A-Point Partners is a small Blockchain company. Their services include Blockchain and Business Consulting.
Read more -
$1,000+< $25 / hr2 - 9Schönefeld, Germany
Services provided
50% Recruiting30% Back Office Outsourcing10% HR Outsourcing +1 service10% StaffingRecruiting company SuperbHire is located in Schönefeld, Germany. They specialize in Recruiting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Document Digitization & Management50% TruckingHaberling is a Trucking and Document Digitization & Management company. The agency is headquartered in Berlin, Germany. Their team focuses on Trucking and Document Digitization & Management.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
100% Document Digitization & ManagementDocumentus Berlin is a Document Digitization & Management company. The Berlin, Germany-based team provides Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
60% Call Center Services40% AI DevelopmentFuture of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
100% Back Office OutsourcingMicropayment GmbH, a Back Office Outsourcing company, is headquartered in Berlin, Germany. They provide Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Berlin, Germany
Services provided
30% Marketing Strategy25% Email Marketing25% Sales Outsourcing +1 service20% Search Engine OptimizationMarketing Strategy company Loopanda was launched in 2023. The team offers Marketing Strategy and Email Marketing.
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$1,000+$25 - $49 / hr2 - 9Berlin, Germany
Services provided
50% Customer Service Outsourcing35% Call Center Services15% Back Office OutsourcingThe Happy Customers is a Customer Service Outsourcing company. Established in 2026, the firm is in Berlin, Germany. Their team provides Customer Service Outsourcing and Call Center Services.
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$10,000+$50 - $99 / hr2 - 9Berlin, Germany
Services provided
20% Branding20% Business Consulting20% Digital Strategy +2 services20% Sales Outsourcing20% Web DevelopmentSalesforze.com | Kromozome Business Solutions is a branding firm. Their team is located in Berlin, Germany and Gonawala, Sri Lanka. The agency provides Branding and Digital Strategy.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
60% Market Research20% Call Center Services20% Sales OutsourcingQuotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
30% Recruitment Process Outsourcing10% Back Office Outsourcing10% Custom Software Development +5 services10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Mobile App Development10% Web DevelopmentDastN Official, a Recruitment Process Outsourcing company, was launched in 2021. The company specializes in Recruitment Process Outsourcing and IT strategy consulting, and is small.
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$10,000+Undisclosed50 - 249Berlin, Germany
Services provided
80% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)Scalivo GmbH is a midsize Customer Service Outsourcing company. Launched in 2022, the team provides Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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Undisclosed$50 - $99 / hr2 - 9Berlin, Germany
Services provided
40% Business Consulting20% Call Center Services20% Market Research +2 services10% Customer Service Outsourcing10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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UndisclosedUndisclosed2 - 9Kleinmachnow, Germany
Services provided
30% Advertising20% Corporate Training & Coaching15% Call Center Services +3 services15% Sales Outsourcing10% Business Consulting10% Financial ConsultingCell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
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$1,000+Undisclosed2 - 9Berlin, Germany
Services provided
35% AI Consulting35% Cloud Consulting & SI30% Sales OutsourcingFounded in 2024, saverflow ai is a cloud consulting & SI company. The team offers cloud consulting & SI and AI Consulting.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
60% Market Research20% Business Consulting20% Call Center ServicesHeadquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
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$1,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
20% Custom Software Development20% Customer Service Outsourcing20% Search Engine Optimization +3 services20% Translation10% Call Center Services10% Sales OutsourcingOutsourcing Bear is a software development company. The company is headquartered in Berlin, Germany. Their services include Custom Software Development and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
30% Public Relations20% Back Office Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing10% Event ManagementGingerMay PR, a small public relations agency, is based in London , England and Berlin, Germany. The team offers Public Relations and Back Office Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 6 Berlin BPO Services
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$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
25.6/40.020/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed50 - 249Berlin, Germany
Ability to deliver
29.1/40.019.6/20 Reviews4.7/10 Clients & Experience4.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Ability to deliver
23.4/40.016/20 Reviews3.4/10 Clients & Experience4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$25,000+$25 - $49 / hr50 - 249Berlin, Germany
Ability to deliver
33/40.020/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Ability to deliver
24.9/40.016.4/20 Reviews3/10 Clients & Experience5.5/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
26.3/40.017.4/20 Reviews4.3/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Ability to deliver
9.7/40.00/20 Reviews4.1/10 Clients & Experience5.6/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+$50 - $99 / hr250 - 999Berlin, Germany
Ability to deliver
8.3/40.00/20 Reviews2.2/10 Clients & Experience6.1/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+Undisclosed10 - 49Berlin, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$100,000+$50 - $99 / hr10 - 49Berlin, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other
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