Top BPO Companies in Berlin
31 Companies
2 Leaders 15 Contenders
List of the Top Berlin BPO Services
Sponsored
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Undisclosed< $25 / hr1,000 - 9,999Mandaluyong, Philippines
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Sales OutsourcingConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Data Annotation Services +2 services10% Call Center Services10% Content Moderation ServicesHugo offers a range of services including social media management, content moderation, customer support, and marketplace operations. Reviews consistently commend Hugo for its efficient project management, cultural competency, and adaptability in handling diverse client needs. Clients highlight Hugo’s ability to enhance operational efficiency and customer satisfaction while being a proactive and culturally aware partner.
2 reviews mention TranslationGreat project management4.7 out of 5.0 rating for cost1 review mentions Social Media Marketing -
$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Transcription5% Generative AITECHSPEED INC provides a range of services, including data entry, data validation, call center services, lead generation, and market research. Clients consistently praise the company for its flexibility, adaptability, and efficient project management. The reviews highlight TECHSPEED INC's ability to scale operations quickly, integrate seamlessly with client systems, and deliver high-quality results on time. The firm's customer service and responsiveness are also frequently commended.
Establish clear expectationsHigh-quality workReceptiveWell-organized projects -
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$5,000+$25 - $49 / hr10 - 49Berlin, GermanyServices provided
25% Call Center Services25% Sales Outsourcing20% Accounting +2 services20% Funding & Investment10% Fractional CFO Servicesnxt milestone offers a range of services including lead generation, sales strategy development, business development, and financial consulting. The reviews consistently highlight their effective project management, professionalism, and ability to generate qualified leads and strategic insights. Clients commend nxt milestone for their responsiveness, expertise in various markets, and the positive impact on achieving business objectives.
Very responsiveTransparentEfficient4.8 out of 5.0 rating for cost -
$1,000+Undisclosed50 - 249Berlin, Germany
Services provided
10% Back Office Outsourcing10% Business Consulting10% Call Center Services +8 services10% Content Writing Services10% Customer Service Outsourcing10% Digital Strategy10% Sales Outsourcing10% Search Engine Optimization10% Web Design5% HR Outsourcing5% StaffingRSI NGD Group of Companies offers customer service outsourcing solutions, focusing on improving customer service operations through process assessments and staff training. The reviews highlight their exemplary project management, commitment to delivering cost-effective and unique solutions, and their significant impact on customer satisfaction and revenue growth. The company's alignment with client values and effective communication are consistently praised.
CommunicativeEfficient5.0 out of 5.0 rating for costUnique expertise -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingRemote CoWorker provides virtual assistant services to support various administrative and operational tasks, such as customer service, data management, and marketing efforts, tailored to specific business needs. Reviews indicate a highly responsive and efficient service experience, characterized by a strong candidate pool and excellent project management. Clients consistently highlight the company’s commitment to aligning with client values and delivering cost-effective, personalized solutions.
Reasonable pricingDetail-orientedWell-organized projects2 reviews mention Finance & Accounting Outsourcing (FAO) -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
20% Content Marketing20% Email Marketing20% Social Media Marketing +4 services10% Back Office Outsourcing10% Call Center Services10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including website design, social media marketing, content creation, and management. The feedback from their clients highlights their professionalism, strong communication skills, and effective project management. Clients appreciate JOYNO INC's ability to build strong relationships, exceed expectations, and deliver high-quality work that significantly increases engagement and brand visibility. Their team is praised for being ethical, responsive, and accommodating.
KnowledgeableAccessibleExperiencedHigh-quality work -
$1,000+< $25 / hr250 - 999Columbus, OH
Services provided
35% Call Center Services35% Customer Service Outsourcing20% Back Office Outsourcing +1 service10% IT Managed ServicesPrimeSync offers services such as accounts receivable management, tenant communications, and support for Spanish-speaking clients. Overall, the reviews highlight PrimeSync's high quality of work, effective project management, and convenience of remote workers, leading to increased collections and alleviated workloads for clients. The company's ability to meet expectations and deadlines is also consistently praised.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Back Office Outsourcing50% Call Center ServicesCall center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Back Office Outsourcing50% Call Center ServicesVoxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
40% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services25% Back Office Outsourcing25% Business ConsultingBluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
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$10,000+$50 - $99 / hr250 - 999Berlin, Germany
Services provided
25% HR Consulting20% Back Office Outsourcing20% IT Managed Services +2 services20% IT Strategy Consulting15% IT Staff AugmentationMidsize HR Consulting company Incubit, is based in Delaware, Ohio and Berlin, Germany. The team specializes in HR Consulting and IT strategy consulting.
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationConnext offers outsourcing solutions for transaction management, business processing, payroll, back-office administration, property management, and IT-related roles. Across various reviews, clients consistently praised Connext's professionalism, responsiveness, and ability to provide highly skilled candidates quickly. The company is noted for its effective communication, deep collaboration, and dedicated support, making it a valuable long-term partner for diverse business needs.
Team playersHard workingReceptive5.0 out of 5.0 rating for cost -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +1 service10% FulfillmentSureCall provides comprehensive call center services, including phone and email support, to various industries, assisting with overflow call volumes, 24/7 inquiry handling, and customer service for specific programs. Their clients consistently praise SureCall's excellent project management, responsiveness, flexibility, and ability to deliver timely and quality service. The company's commitment to partnership and continuous improvement is also highlighted as a significant strength.
Team playersVery responsiveReasonable pricingKnowledgeable -
$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
15% HR Outsourcing15% PEO/Employee Leasing15% Recruiting +5 services15% Staffing10% Back Office Outsourcing10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% IT Staff AugmentationSharkhelpers provides recruitment and HR services, specializing in sourcing, screening, and onboarding talent tailored to clients' needs. Reviews consistently highlight their high-quality candidates, responsiveness, and effective project management. Clients commend their exceptional customer service, seamless communication, and commitment to understanding specific business requirements, making them a valuable and trusted partner.
Team playersHelpful1 review mentions Employer of Record (EOR) ServicesVery responsive -
UndisclosedUndisclosed10 - 49Teltow, Germany
Services provided
100% Call Center ServicesBehrend e.k. Is a call center based in Teltow, Germany. Launched in 2021, the team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Insurance Services & BrokersHello.de is a midsize call center company launched in 2013. Their services include Call Center Services and Back Office Outsourcing.
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$100,000+Undisclosed10,000+Singapore
Services provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +1 service10% Call Center ServicesTDCX offers comprehensive customer experience solutions, including customer service, quality evaluations, and risk assessments, primarily across the Asia-Pacific region. The reviews highlight TDCX's agility, flexibility, and ability to adapt to unique client needs, fostering strong partnerships. Clients consistently praise their communication, innovative problem-solving, and service quality, although some suggest improvements in remote work options and industry expertise.
6 reviews mention Call Center ServicesTrustworthyReceptiveCollaborative -
$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingHelpSquad provides 24/7 customer service, live chat management, appointment scheduling, and virtual assistant support across various platforms such as phone, email, and online chat. Clients praise HelpSquad for their responsiveness, excellent customer service, and alignment with the company's values. Reviews consistently highlight the company's timeliness, attentiveness, and ability to understand and meet specific client needs, with no significant areas for improvement noted.
Helpful1 review mentions Public RelationsReviewed 6 times in the past 6 months6 fixed price packages -
UndisclosedUndisclosed50 - 249Torreón, Mexico
Services provided
25% Staffing15% Back Office Outsourcing15% Call Center Services +4 services15% IT Staff Augmentation10% Customer Service Outsourcing10% PEO/Employee Leasing10% RecruitingRemote Team Solutions offers recruitment, staffing, payroll processing, and remote team management services. The reviews highlight the firm's ability to provide high-quality, culturally aligned candidates and deliver exceptional service, often exceeding client expectations. Common themes include responsiveness, professionalism, and a deep commitment to understanding and fulfilling client needs, resulting in significant cost savings and operational efficiency.
Team playersInnovativeUnderstands the needs of their clients1 review mentions Recruitment Process Outsourcing -
$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Services provided
25% Customer Service Outsourcing25% Translation10% Call Center Services +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
50% Sales Outsourcing30% Call Center Services20% Customer Service OutsourcingScalemill specializes in lead generation, sales development, and client outreach, offering tailored services such as cold calling, setting up appointments, and product demos. The reviews consistently highlight their results-oriented approach, effective communication, and seamless integration with client teams. Clients appreciate Scalemill's ability to meet or exceed targets and their proactive improvement of outreach strategies, although some suggest enhancements in reporting and faster feedback on issues.
CommunicativeFlexibleTimelyKnowledgeable -
$1,000+< $25 / hr50 - 249Guadalajara, Mexico
Services provided
20% Employer of Record (EOR) Services20% HR Outsourcing20% PEO/Employee Leasing +2 services20% Recruiting20% StaffingWexpand provides comprehensive HR and recruitment services, including sourcing, hiring, onboarding, and managing remote teams. Reviews highlight their cost-effectiveness, efficiency, and alignment with company values. Clients appreciate Wexpand's professional approach, timely delivery, and strong communication, leading to successful hiring outcomes and improved operational efficiency. Overall, Wexpand is praised for its ability to find and manage high-quality candidates and maintain strong client relationships.
Efficient1 review mentions PEO/Employee LeasingCreativeProfessional -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Staffing +4 services15% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Sales OutsourcingSatellite Office provides recruitment, HR management, and employee management services, facilitating the offshoring of digital media workforces. Clients appreciate their transparency, communication skills, and attention to detail, which have contributed to significant cost savings and efficiency improvements. Their project management has also been highly praised, highlighting a strong partnership beyond mere service provision.
1 review mentions HR OutsourcingDetail-orientedGreat project managementVery responsive -
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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$1,000+< $25 / hr2 - 9Schönefeld, Germany
Services provided
50% Recruiting30% Back Office Outsourcing10% HR Outsourcing +1 service10% StaffingRecruiting company SuperbHire is located in Schönefeld, Germany. They specialize in Recruiting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
35% Back Office Outsourcing35% Call Center Services30% Sales OutsourcingBesselmann Business Communications is a Berlin, Germany-based phone answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
60% Call Center Services40% AI DevelopmentFuture of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence.
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
40% IT Managed Services25% Customer Service Outsourcing15% Call Center Services +2 services10% Back Office Outsourcing10% Sales OutsourcingEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingCall center service Artificial Link offers Call Center Services and Sales Outsourcing. They are based in Berlin, Germany.
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$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Branding20% Call Center Services20% Customer Service Outsourcing +2 services20% Recruiting20% Social Media MarketingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
30% Recruitment Process Outsourcing10% Back Office Outsourcing10% Custom Software Development +5 services10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Mobile App Development10% Web DevelopmentDastN Official, a Recruitment Process Outsourcing company, was launched in 2021. The company specializes in Recruitment Process Outsourcing and IT strategy consulting, and is small.
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Undisclosed$50 - $99 / hr2 - 9Berlin, Germany
Services provided
40% Business Consulting20% Call Center Services20% Market Research +2 services10% Customer Service Outsourcing10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
60% Market Research20% Call Center Services20% Sales OutsourcingQuotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services.
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UndisclosedUndisclosed2 - 9Kleinmachnow, Germany
Services provided
30% Advertising20% Corporate Training & Coaching15% Call Center Services +3 services15% Sales Outsourcing10% Business Consulting10% Financial ConsultingCell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
60% Market Research20% Business Consulting20% Call Center ServicesHeadquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
30% Public Relations20% Back Office Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing10% Event ManagementGingerMay PR, a small public relations agency, is based in London , England and Berlin, Germany. The team offers Public Relations and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
20% Custom Software Development20% Customer Service Outsourcing20% Search Engine Optimization +3 services20% Translation10% Call Center Services10% Sales OutsourcingOutsourcing Bear is a software development company. The company is headquartered in Berlin, Germany. Their services include Custom Software Development and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Document Digitization & Management50% TruckingHaberling is a Trucking and Document Digitization & Management company. The agency is headquartered in Berlin, Germany. Their team focuses on Trucking and Document Digitization & Management.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
100% Document Digitization & ManagementDocumentus Berlin is a Document Digitization & Management company. The Berlin, Germany-based team provides Document Digitization & Management.
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$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Services provided
65% Sales Outsourcing25% Marketing Strategy10% Other MarketingS2M-group provides B2B lead generation and account-based marketing services, assisting companies in accelerating their sales pipelines across various markets. The reviews highlight their professional approach, proactive project management, and ability to deliver high-quality leads and market intelligence. Clients consistently appreciate S2M-group's integration into their teams and collaborative spirit, though some suggest improvements in lead consistency and initial campaign setup. Overall, S2M-group is regarded as a valuable strategic partner.
ProactiveCollaborativeGreat project managementCustomized support -
UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
50% CRM Consulting and SI50% Sales OutsourcingKohomai is a small CRM consulting and SI and Sales Outsourcing company launched in 2021. Their team focuses on CRM consulting and SI and Sales Outsourcing.
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$100,000+$50 - $99 / hr10 - 49Berlin, Germany
Services provided
60% Sales Outsourcing40% Corporate Training & CoachingSingularitySales GmbH is a Berlin, Germany-based Sales Outsourcing company. Founded in 2019, the team provides Sales Outsourcing and Corporate Training & Coaching.
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$10,000+$150 - $199 / hr2 - 9Berlin, Germany
Services provided
20% Blockchain20% Business Consulting20% Commercial Financing +2 services20% Funding & Investment20% Sales OutsourcingIn Berlin, Germany, A-Point Partners is a small Blockchain company. Their services include Blockchain and Business Consulting.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Berlin BPO Services
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$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Ability to deliver
24.6/40.016.6/20 Reviews3.4/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+Undisclosed50 - 249Berlin, Germany
Ability to deliver
21/40.017/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+$50 - $99 / hr250 - 999Berlin, Germany
Ability to deliver
8.3/40.00/20 Reviews2.2/10 Clients & Experience6.1/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Teltow, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Ability to deliver
9.7/40.00/20 Reviews4.1/10 Clients & Experience5.6/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Berlin, Germany
Ability to deliver
23.3/40.016/20 Reviews2.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr2 - 9Schönefeld, Germany
Ability to deliver
5.9/40.00/20 Reviews1/10 Clients & Experience4.8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing