Scalivo GmbH

DRAMATICALLY CUT CUSTOMER SERVICE COSTS WITHOUT COMPROMISING QUALITY

SCALIVO specialises in multilingual, 24/7 written customer service for Europe’s leading ecommerce brands. With SCALIVO, your customers receive fast, friendly support at a fraction of the cost. Our model scales effortlessly while maintaining the high-quality customer experience your brand is known for.

AFFORDABLE, TRANSPARENT, AND HIGH-QUALITY SERVICE

At SCALIVO, you only pay for resolved tickets—no hidden fees, no surprises. Our transparent per-closed-ticket pricing maximises value while delivering consistent, high-quality service. Our remote-first approach ensures fast response times, high CSAT scores, and flexibility to handle 5,000 to 50,000 tickets per month, all aligned with your brand voice.

A HUMAN-FIRST APPROACH TO CUSTOMER SERVICE

We combine advanced tools with a motivated team, primarily based in Ukraine, to deliver accurate and empathetic solutions. Our well-compensated agents are committed to enhancing your brand’s reputation and building loyalty through exceptional service. At SCALIVO, customer service goes beyond resolving issues—it’s about creating meaningful interactions that enhance your brand.

HOW SCALIVO WORKS

With no long-term contracts and a 30-day free trial, we make it easy to experience the SCALIVO difference. Schedule an introductory call, start your trial, and review the results to see how we deliver superior service at a fraction of the cost.

READY TO ELEVATE YOUR CUSTOMER EXPERIENCE?

Visit scalivo.co or email us at hello@scalivo.co to get started now.