Top Call Center Services & Voice Services in Berlin

Ratings Updated: June 24, 2026

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Berlin, Germany

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Flexible
The overall sentiment regarding flexibility in the feedback received from clients is highly positive. Clients consistently praised Simply Contact for their adaptability and responsiveness to project requirements. One CEO noted their 'flexible approach and transparent work process,' while another remarked on their 'great interaction' and 'pleasant, flexible, and patient' demeanor. Additionally, a CMO highlighted their team's 'flexibility of cooperation model,' emphasizing how it contributed to a successful partnership. This feedback indicates that Simply Contact effectively meets diverse client needs with ease.

Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
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Customer Support Services for SaaS Company

5.0 Apr 25, 2023

The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.
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Call Center Services for Cosmetic & Beauty Brand

5.0 Feb 28, 2021

Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. Besides the great quality of services, Simply Contact provides transparent workflow and communication.
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

Czech

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SupportYourApp

4.8 86 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Berlin, Germany

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

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8 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
Recent client feedback on SupportYourApp reveals a mix of satisfaction and disappointment. Positive sentiments highlight their responsiveness, flexibility, and efficient project management, with one client noting improved recruitment outcomes and another praising their 24/7 support capabilities. Conversely, a review from a lifestyle apparel brand expressed frustration over service quality, citing a lack of ownership and increased workload. Overall, while many clients appreciate the value and support provided, consistency in service quality remains a concern.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Berlin, Germany

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Berlin, Germany

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Timely
The sentiment regarding timeliness at Valoris Center is overwhelmingly positive. Clients consistently commend their punctuality and reliability in delivering services. For instance, one client noted, 'Valoris' team consistently provided stable and reliable service, always delivering on time.' Another client emphasized, 'Everything was very punctual, and the objectives were achieved within the agreed timeframe.' Overall, clients appreciate Valoris Center's commitment to meeting deadlines and responding promptly to their needs.

Call Center Services for Digital Solutions Provider

4.5 Mar 3, 2023

We calibrate every two weeks where we discuss our achievements (based on KPIs & Customer Satisfaction Survey). We also solve the punctual issue that appears. Our POC from Valoris frequently gets in touch with our team regarding specific topics such as warranties, new drivers, etc. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Customer Service Outsourcing for Financial Services Company

5.0 Aug 4, 2025

Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business.
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Customer Service Outsourcing for Freight Transportation Co

5.0 Mar 27, 2026

Everything was very punctual, and the objectives were achieved within the agreed timeframe. Excellent team.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Helpware CX

4.8 47 reviews

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Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Berlin, Germany

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX reflect a positive client experience, highlighting their effective customer research and impressive speed in project management. A client noted that Helpware CX successfully attracted six new customers, emphasizing their good value for cost. Communication was streamlined via email and messaging apps, contributing to overall satisfaction. Notably, the client found no areas for improvement, indicating a strong alignment with their expectations and project needs.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Berlin, Germany

Kemperplatz 1 Mitte D, 10785 Berlin, Germany
Berlin, Germany 10785
2 - 5

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CCIG Group

4.9 23 reviews
Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Berlin, Germany

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

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Industry Experience

CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.
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Poland (14) Germany (3) Czech Republic (1) France (1)

This provider is fluent in 25 languages:

Albanian

Azerbaijani

Bulgarian

Croatian

Czech

Danish

Dutch

English

Estonian

Finnish

French

German

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Berlin, Germany

Kurfürstendamm 15
Berlin, Germany 10719
16 - 20

+49 30 220 131 023

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Task Virtual

4.9 59 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

10% Data Annotation Services

Task Virtual is a company specializing in Contact Center Services, offering comprehensive solutions such as Inbound and Outbound Call Center support, Telemarketing Services, and Customer Care Services. Their clients report a 100% satisfaction rate with improved workflow efficiencies and enhanced customer communication. Impressively, 50% of reviewers commend their adaptability and effective communication skills, contributing to seamless operational support.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Task Virtual has received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved search rankings for clients. One client noted their impressive project management and responsiveness, highlighting timely deliveries and clear communication. Clients appreciated Task Virtual's tailored approach to SEO and their commitment to long-term results. Suggestions for improvement were minimal, with one client desiring more detailed explanations of technical processes, underscoring overall satisfaction with the services provided.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Task Virtual for their exceptional value for money, noting that their pricing aligns well with the quality of services provided. One client highlighted the 'good value for cost' and another emphasized that they chose Task Virtual due to their 'pricing fit our budget.' Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of their services, with many clients reporting significant improvements in efficiency and outcomes that justify the investment.
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United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Berlin, Germany

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +3 services

10% Accounting

10% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a customer support services company specializing in call handling, inbound and outbound call centers, and telephonic support. With a 95% positive feedback rate, clients commend their flexibility, professional approach, and seamless integration into existing workflows. Approximately 80% of reviews highlight their ability to improve efficiency and customer communication, underscoring their role as a reliable extension of client operations.

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4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Over the last six months, clients have consistently praised Top Virtual Assistant for their professionalism, responsiveness, and effective communication. Notable feedback includes improved response times, enhanced customer communication, and streamlined operations across various projects. Clients highlighted the team's ability to adapt to specific needs and manage tasks efficiently, with one client noting a significant reduction in missed calls. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for improved onboarding and performance reporting.
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Industry Experience

Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Berlin, Germany

10 Potsdamer Platz
Berlin, Germany 10785
16 - 20

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hello.de AG

Not yet reviewed
Verified

$100,000+

$25 - $49 / hr

250 - 999

Berlin, Germany

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Insurance Services & Brokers

Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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AcquireOne

4.9 11 reviews

$5,000+

$25 - $49 / hr

10 - 49

Berlin, Germany

Services provided

40% Call Center Services

45% Sales Outsourcing

15% Email Marketing

AcquireOne is a company specializing in B2B Contact Center Services, particularly in outbound call center operations. Reviews indicate that 100% of clients appreciate their modular service model and strategic approach, highlighting their ability to enhance lead generation and improve sales processes. Their adaptability and proactive communication are frequently commended, with no significant areas for improvement noted.

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Reviews mention Professional
Overall, client feedback highlights a strong sentiment of professionalism towards AcquireOne and nxt milestone. Clients noted outstanding project management, with timely deliveries and proactive communication. Specific remarks included, 'Their team is highly professional and solution-oriented' and 'The team was competent and responsive.' Both companies were praised for their structured approach and adaptability to changing priorities, reinforcing their reputation as reliable partners in business development.

Training for Environmental Consultancy

5.0 Mar 9, 2023

Nxt Milestone efficiently managed the times and content of our meetings, they scheduled them in when required, effectively delivered what was asked of them, and also responded quickly to any emails/messages. The professionalism and enthusiasm to assist with the company was impressive. Everything reached my expectations.
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Branding & Business Development for AI Technology Company

4.5 Feb 13, 2023

The company is very professional. The team was competent and responsive and everyone has a very good understanding of their field of expertise. They understand the German market very well.
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Call Center Services for Compliance Services Company

5.0 Nov 17, 2025

AcquireOne’s project management was outstanding. They were structured, always delivered tasks on time, and communicated proactively. We had weekly check-ins and full transparency on progress. When priorities shifted on our side, they were flexible and immediately adapted their approach to meet our updated needs. Their team is highly professional and solution-oriented.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for AcquireOne highlights their effectiveness in establishing a reliable appointment pipeline and structured B2B outreach. A Director from iDuMo GmbH praised their tailored approach and strategic thinking, leading to improved lead quality and high show rates. The team was noted for their responsiveness and low-maintenance management style, though slight improvements in onboarding speed were suggested. Overall, sentiment is highly positive, emphasizing AcquireOne's strong cultural fit and value for cost.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the company's strong value for money, noting that their pricing aligns well with project budgets. For instance, one CEO emphasized that AcquireOne's pricing fit their budget, while another client noted the good value for cost provided by nxt milestone. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of the services, suggesting clients perceive a positive return on investment.
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1 of 1 Berlin-based review is 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Berlin

Berlin-based Call Center Services project highlight

Call Center Services for Compliance Services Company
5.0 — AcquireOne provides lead generation support for a compliance services company. They've refined the client's G2M strategy, generated and qualified leads in the DACH region, and closed deals with B2B Read more
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S2M-group

4.7 11 reviews

$10,000+

$25 - $49 / hr

50 - 249

Berlin, Germany

Services provided

65% Sales Outsourcing

25% Marketing Strategy

10% Other Marketing

S2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.

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Reviews mention Flexible
Client feedback highlights S2M-group's flexibility in adapting strategies to meet evolving project needs. One client noted that S2M was always willing to adjust based on changing requirements and provided timely updates throughout the collaboration. Another emphasized the structured kick-off process, which required minimal input from them, yet S2M remained responsive and proactive in addressing their needs. Overall sentiment reflects satisfaction with S2M-group's adaptable approach and collaborative communication style.

Marketing Strategy for IT Services Company

5.0 May 10, 2023

Items were delivered on time and there was timely updates. Little input was required during kick-off due to its structured nature, and they were always flexible with adapting strategies based on evolving needs. Moreover, their reporting was thorough and provided good insights into their activities.
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Digital Marketing for Financial Technology Company

4.5 Apr 27, 2023

Kick-off was structured, with little input needed from us. Communication always responds to our needs and takes the initiative on strategy. Flexibility based on our changing strategy. Reporting was thorough - calls were collaborative and value-adding.
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Industry Experience

S2M-group has demonstrated strong expertise in industries including Media, Food & Beverages, Software, IT Services, and Telecommunications. Clients commend their lead generation capabilities, high-quality qualification processes, and proactive communication. Overall sentiment is positive, particularly in the Software and IT Services sectors, where they have significantly contributed to client growth and market awareness. Potential clients in these industries can expect tailored, results-driven partnership.
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Media Food & Beverages Software IT Services Other Industry Telecommunications

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Singapore (2) Spain (2) United States (2) Australia (1) Germany (1)

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Berlin, Germany

1 Kemperplatz
Berlin, Germany 10785
2 - 5

+49 30 30808409

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SingularitySales GmbH

Not yet reviewed

$100,000+

$50 - $99 / hr

10 - 49

Berlin, Germany

Services provided

60% Sales Outsourcing

40% Corporate Training & Coaching

SingularitySales GmbH is a Berlin, Germany-based Sales Outsourcing company. Founded in 2019, the team provides Sales Outsourcing and Corporate Training & Coaching.
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Scalemill

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

Scalemill is a company specializing in Contact Center Services, offering comprehensive solutions including Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on effective project management and results-oriented outcomes, with 100% of reviewers noting impressive motivation and seamless workflows. Areas for improvement mentioned include advanced reporting and timely issue notification. Overall, client satisfaction is high, with positive feedback from all reviewers.

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praised Scalemill for offering competitive pricing that aligns well with their budgets and delivering strong value for the cost. One client noted that Scalemill's pricing fit perfectly within their budget, highlighting their good value and culture fit. Another client echoed this sentiment, stating that Scalemill provided excellent value for the cost, which significantly contributed to their project success. Overall, the feedback reflects a positive sentiment regarding the company's cost-effectiveness and value proposition.
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More responsive than most other service providers

Scalemill is very responsive
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View projects from:

United States (4) Germany (3) Pakistan (2) Switzerland (1) Türkiye (1) Ukraine (1)

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Berlin, Germany

Goslarer Platz 5
Berlin, Germany 10589
1

+13073571900

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Behrend e.k.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Teltow, Germany

Services provided

100% Call Center Services

Behrend e.k. Is a call center based in Teltow, Germany. Launched in 2021, the team offers Call Center Services.
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FluxGrowth

4.8 3 reviews

$25,000+

Undisclosed

10 - 49

Berlin, Germany

Services provided

50% Marketing Strategy

50% Sales Outsourcing

FluxGrowth is your high-ticket closing partner, built for scale, aligned by performance. We specialize in helping growth-driven companies close more deals, faster — without retainers or
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Berlin, Germany

32 Mehringdamm
Berlin, Germany 10961
2 - 5

+212718176844

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Kohomai

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

50% CRM Consulting and SI

50% Sales Outsourcing

Kohomai is a small CRM consulting and SI and Sales Outsourcing company launched in 2021. Their team focuses on CRM consulting and SI and Sales Outsourcing.
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MakesYouLocal A/S

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Berlin, Germany

Services provided

10% Call Center Services

25% Customer Service Outsourcing

25% Translation +5 services

10% Other Digital Marketing

10% Pay Per Click

10% Social Media Marketing

5% Digital Strategy

5% Market Research

MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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Berlin, Germany

104 Skalitzer Straße
Berlin, Germany 10997
6 - 9

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A-Point Partners

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Berlin, Germany

Services provided

20% Blockchain

20% Business Consulting

20% Commercial Financing +2 services

20% Funding & Investment

20% Sales Outsourcing

In Berlin, Germany, A-Point Partners is a small Blockchain company. Their services include Blockchain and Business Consulting.
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Simolo Europe GmbH

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

45% Call Center Services

30% Direct Marketing

20% AI Agents +1 service

5% Generative AI

Simolo Europe GmbH, a phone answering service, was founded in 2025. The small team provides Call Center Services and Direct Marketing.
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DBS GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berlin, Germany

Services provided

50% Call Center Services

50% Back Office Outsourcing

Call center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
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bluepartner GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berlin, Germany

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Business Consulting

Bluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
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Voxpark GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berlin, Germany

Services provided

50% Call Center Services

50% Back Office Outsourcing

Voxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
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Future of Voice

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

60% Call Center Services

40% AI Development

Future of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence.
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DCS Communication Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Berlin, Germany

Services provided

40% Call Center Services

20% Back Office Outsourcing

10% Customer Service Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

10% Sales Outsourcing

DCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Berlin, Germany

Am Borsigturm 15
Berlin, Germany 13507
1001 - 2000

+49 (0)30 850 62 60

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Artificial Link

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Back Office Outsourcing

Call center service Artificial Link offers Call Center Services and Sales Outsourcing. They are based in Berlin, Germany.
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EnergeticHub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Services provided

15% Call Center Services

40% IT Managed Services

25% Customer Service Outsourcing +2 services

10% Back Office Outsourcing

10% Sales Outsourcing

EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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Berlin, Germany

Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 10557
10 - 15

+1 (929) 235 1351

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Besselmann Business Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Sales Outsourcing

Besselmann Business Communications is a Berlin, Germany-based phone answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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Prosupo

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Berlin, Germany

Services provided

20% Call Center Services

20% Branding

20% Customer Service Outsourcing +2 services

20% Recruiting

20% Social Media Marketing

Prosupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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Berlin, Germany

Siegfriedstr. 183
Berlin, Germany 10365
2 - 5

+49 221 5300 6911

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KP DigiServe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

25% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

15% E-Commerce Development

10% HR Outsourcing

KP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services.
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Loopanda

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Berlin, Germany

Services provided

30% Marketing Strategy

25% Email Marketing

25% Sales Outsourcing +1 service

20% Search Engine Optimization

Marketing Strategy company Loopanda was launched in 2023. The team offers Marketing Strategy and Email Marketing.
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Salesforze.com | Kromozome Business Solutions

Not yet reviewed

$10,000+

$50 - $99 / hr

2 - 9

Berlin, Germany

Services provided

20% Branding

20% Business Consulting

20% Digital Strategy +2 services

20% Sales Outsourcing

20% Web Development

Salesforze.com | Kromozome Business Solutions is a branding firm. Their team is located in Berlin, Germany and Gonawala, Sri Lanka. The agency provides Branding and Digital Strategy.
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quotapoint GmbH Frankfurt

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

20% Call Center Services

60% Market Research

20% Sales Outsourcing

Quotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services.
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Berlin, Germany

Tauentzienstrasse 6
Berlin, Germany 10789
2 - 5

+49.302.350.910

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Sell Successfully

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Berlin, Germany

Services provided

40% Sales Outsourcing

15% Digital Strategy

15% Web Development +4 services

10% Low/No Code Development

10% Web Design

5% Business Consulting

5% Conversion Optimization

Sell Successfully, a Sales Outsourcing company, offers Sales Outsourcing and Digital Strategy. The company is headquartered in Tallinn, Estonia and Berlin, Germany.
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Berlin, Germany

Masurenstraße
Berlin, Germany 13189
1

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Snubes

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Snubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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Cell it!

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kleinmachnow, Germany

Services provided

15% Call Center Services

30% Advertising

20% Corporate Training & Coaching +3 services

15% Sales Outsourcing

10% Business Consulting

10% Financial Consulting

Cell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
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Kleinmachnow, Germany

Albert-Einstein-Ring 2-6
Kleinmachnow, Germany 14532
76 - 100

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Startup Campus Germany GmbH

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Berlin, Germany

Services provided

20% Call Center Services

40% Business Consulting

20% Market Research +2 services

10% Customer Service Outsourcing

10% Marketing Strategy

Startup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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Berlin, Germany

33 Skalitzer Straße
Berlin, Germany 10999
1

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The Happy Customers

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Berlin, Germany

Services provided

35% Call Center Services

50% Customer Service Outsourcing

15% Back Office Outsourcing

In Berlin, Germany, The Happy Customers is a Customer Service Outsourcing company. Founded in 2026, the team offers Customer Service Outsourcing and Call Center Services.
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saverflow ai

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Berlin, Germany

Services provided

35% AI Consulting

35% Cloud Consulting & SI

30% Sales Outsourcing

Founded in 2024, saverflow ai is a cloud consulting & SI company. The team offers cloud consulting & SI and AI Consulting.
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Studio Abisso

Not yet reviewed

$5,000+

$100 - $149 / hr

Freelancer

Berlin, Germany

Services provided

60% Business Consulting

20% Account-Based Marketing

20% Sales Outsourcing

Launched in 2026, Studio Abisso is a Business Consulting company. The team provides Business Consulting and Sales Outsourcing.
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PM & Partner Marketing Consulting GmbH

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

20% Call Center Services

60% Market Research

20% Business Consulting

Headquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
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Berlin, Germany

Französische Straße 14
Berlin, Germany 10117
1

See All Locations (4)

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Top Call Center Services & Voice Services in Berlin

List of the Top Berlin Call Center Companies & Voice Services

Reviews mention Flexible

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Call Center Services for Social Media Monitoring Tool

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Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 11 times in the past 6 months

Call Center Services for Water & Energy Metering Company

SupportYourApp is very responsive

Reviews mention Innovative

Digital Marketing, SMM & SEO for Software Solutions Company

Back Office Outsourcing for E-Commerce Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Call Center Services for Digital Solutions Provider

Customer Service Outsourcing for Financial Services Company

Customer Service Outsourcing for Freight Transportation Co

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Valoris Center is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center Services for Event Staffing Company

Average Project Cost Breakdown

What Clients Have Said

Reviewed 4 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Professional

Training for Environmental Consultancy

Branding & Business Development for AI Technology Company

Call Center Services for Compliance Services Company

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Compliance Services Company

Reviews mention Flexible

Marketing Strategy for IT Services Company

Digital Marketing for Financial Technology Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Scalemill is very responsive

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