Top Call Center Services & Voice Services in Berlin
34 Companies
List of the Top Berlin Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Berlin, GermanyServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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This provider is fluent in 13 languages:
- Arabic
- Czech
- Dutch
- English
- French
- German
- Italian
- Polish
- Romanian
- Russian
- Slovakian
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Serves Berlin, GermanyServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 84 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
9 of 12 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
Recent reviews of SupportYourApp indicate a generally positive sentiment, with clients praising their responsiveness, project management, and ability to deliver quality services. For instance, Fourth Estate highlighted the successful hiring of over ten employees, while Canary Speech appreciated the team's operational excellence and adaptability. However, there were notable criticisms regarding inconsistent service quality, particularly from a lifestyle apparel brand, which reported increased internal workload due to poor support execution. Overall, while many clients were satisfied, some expressed the need for improvements in ownership and accountability.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Serves Berlin, GermanyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Serves Berlin, GermanyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Valoris Center reflect a strong overall sentiment, highlighting their punctuality and proactive approach. Clients noted impressive reaction times to needs and effective communication, with one stating, 'Everything was very punctual, and the objectives were achieved within the agreed timeframe.' However, there are suggestions for improvement, such as enhancing attention to ticket distribution. Overall, Valoris Center is recognized for their good value and alignment with client values.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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Helpware CX
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$5,000+< $25 / hr1,000 - 9,999Berlin, GermanyServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Helpware CX's effectiveness in customer research and marketing, resulting in the acquisition of six new customers. Clients commend the team's impressive speed and efficient project management, facilitated through seamless communication. The positive sentiment is reinforced by a client's satisfaction with the value provided relative to cost, with no suggested areas for improvement. Overall, Helpware CX is viewed as a reliable partner for marketing initiatives.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (9)Berlin, Germany
Kemperplatz 1 Mitte D, 10785 Berlin, Germany
Berlin, Germany 107852 - 5
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$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
5 of 6 reviews are 5 stars6 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of CCIG Group highlight a consistent pattern of high client satisfaction, emphasizing their exceptional flexibility and responsiveness. Clients noted improvements in key performance metrics, such as a 98% service level for EFL SA and a 91% answer rate for New Balance. The team's commitment to quality service, quick adaptation to evolving needs, and strong cultural fit were frequently praised. Overall sentiment reflects strong confidence in CCIG Group's capabilities, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (13)Berlin, Germany
Kurfürstendamm 15
Berlin, Germany 1071916 - 20
+49 30 220 131 023
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves Berlin, GermanyServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Passionate about their work
Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
10% Call Center Services40% Back Office Outsourcing20% Search Engine Optimization +3 services10% Customer Service Outsourcing10% Data Annotation Services10% Sales OutsourcingSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Task Virtual received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved keyword rankings for clients such as PESTUK. Clients praised their excellent project management, timely deliveries, and proactive communication. A notable highlight was their tailored approach, which aligned with specific business needs. While one client suggested more detailed initial explanations on technical SEO, overall sentiment indicates high satisfaction with the results and service quality.Was this helpful?
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read moreWas this helpful?
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This provider is fluent in 7 languages:
- Bengali
- English
- French
- Hindi
- Panjabi
- Sindhi
- Spanish
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Berlin clients commend Task Virtual for their skilled virtual assistants, enhancing productivity through efficient research and data management. The team’s responsiveness and accuracy have helped streamline workflows, making them a trusted partner for complex administrative tasks.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed50 - 249Berlin, Germany
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +3 services10% Accounting10% Search Engine Optimization10% Social Media MarketingSee all 72 projectsTop Virtual Assistant is a customer support services company specializing in call handling, inbound and outbound call centers, and telephonic support. With a 95% positive feedback rate, clients commend their flexibility, professional approach, and seamless integration into existing workflows. Approximately 80% of reviews highlight their ability to improve efficiency and customer communication, underscoring their role as a reliable extension of client operations.
14 of 14 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent reviews for Top Virtual Assistant reflect a strong overall sentiment, highlighting their reliability, professionalism, and effective communication. Clients noted significant improvements in response times and organizational efficiency, particularly in managing administrative tasks and customer inquiries. Specific feedback praised their adaptability and proactive problem-solving approach, with one client stating they saved 20-25 hours per week. Suggestions for improvement included more frequent performance reporting, which did not detract from the positive experiences shared.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (7)Berlin, Germany
10 Potsdamer Platz
Berlin, Germany 1078516 - 20
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Insurance Services & BrokersCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Services provided
65% Sales Outsourcing25% Marketing Strategy10% Other MarketingSee all 11 projectsS2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.
Reviews mention Collaborative
The overall sentiment regarding collaboration with S2M-group is highly positive. Clients noted their proactive communication and responsiveness, with one stating, "It was a very collaborative relationship." Another client highlighted the structured kick-off and the initiative taken by S2M to adapt to changing strategies, emphasizing that their calls were collaborative and value-adding. Both reviews reflect a strong partnership where S2M-group consistently kept clients informed and engaged throughout the project.-
Branding & Marketing for Communications Company
5.0 Jun 19, 2023Great - very proactive. We were always kept informed of the project progress and they always had great ideas to improve results. It was a very collaborative relationship.
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Digital Marketing for Financial Technology Company
4.5 Apr 27, 2023Communication always responds to our needs and takes the initiative on strategy. Flexibility based on our changing strategy. Reporting was thorough - calls were collaborative and value-adding.
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Industry Experience
S2M-group has demonstrated strong expertise in industries including Media, Food & Beverages, Software, IT Services, and Telecommunications. Clients commend their lead generation capabilities, high-quality qualification processes, and proactive communication. Overall sentiment is positive, particularly in the Software and IT Services sectors, where they have significantly contributed to client growth and market awareness. Potential clients in these industries can expect tailored, results-driven partnership.
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Media Food & Beverages Software IT Services Other Industry TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted S2M-group's strong value for money, noting their effective lead generation services and high-quality results. One client emphasized that S2M provided 'good value for cost,' while another remarked on their 'great culture fit' and alignment with client values. Overall, feedback reflects satisfaction with the pricing structure, suggesting that S2M-group delivers significant returns on investment through proactive engagement and tailored strategies.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
40% Call Center Services45% Sales Outsourcing15% Email MarketingSee all 11 projectsAcquireOne is a company specializing in B2B Contact Center Services, particularly in outbound call center operations. Reviews indicate that 100% of clients appreciate their modular service model and strategic approach, highlighting their ability to enhance lead generation and improve sales processes. Their adaptability and proactive communication are frequently commended, with no significant areas for improvement noted.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight AcquireOne's effectiveness in generating qualified leads and establishing a reliable appointment pipeline for clients in niche markets. One client noted significant improvements in lead quality and a consistent flow of appointments, allowing their sales team to focus on closing. The team's strategic understanding of the mobility aids sector and responsiveness to feedback were particularly praised. Overall, sentiment remains highly positive, with minor suggestions for improved onboarding speed.Was this helpful?
1 of 1 Berlin-based review is 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in BerlinRead Similar ReviewsBerlin-based Call Center Services project highlight
Call Center Services for Compliance Services Company
5.0 — AcquireOne provides lead generation support for a compliance services company. They've refined the client's G2M strategy, generated and qualified leads in the DACH region, and closed deals with B2B Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.8
Willing to Refer
5.0
AcquireOne, located in Berlin, offers expertise in B2B sales development, including strategy, outreach, and closing. Reviewers commend their fast, transparent communication, adaptable support, and integration as an extension of client teams, driving significant improvements in lead quality and sales pipeline management.Read Local ReviewsWas this helpful?
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$100,000+$50 - $99 / hr10 - 49Berlin, Germany
Services provided
60% Sales Outsourcing40% Corporate Training & CoachingSingularitySales GmbH is a Berlin, Germany-based Sales Outsourcing company. Founded in 2019, the team provides Sales Outsourcing and Corporate Training & Coaching.
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingSee all 12 projectsScalemill is a company specializing in Contact Center Services, offering comprehensive solutions including Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on effective project management and results-oriented outcomes, with 100% of reviewers noting impressive motivation and seamless workflows. Areas for improvement mentioned include advanced reporting and timely issue notification. Overall, client satisfaction is high, with positive feedback from all reviewers.
3 of 3 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, clients have praised Scalemill for their reliability, flexibility, and effective communication. Dagsmejan Ventures AG noted significant improvements in order processing times and operational efficiency, while Avibra reported a 3x increase in qualified leads. FP&A Strategy Consulting highlighted Scalemill's motivation and excellent project management. Overall, the sentiment is highly positive, with clients appreciating the alignment of values and the ability to adapt to changing needs.Was this helpful?
More responsive than most other service providers
Get in TouchScalemill is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
Berlin-based clients praise ScaleMill for their effective onboarding, customer support, and team training services, which boosted user engagement and platform content quality. They highlight the company's proactive support, quick iteration implementation, and strong communication, making complex projects smooth and impactful.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Teltow, Germany
Services provided
100% Call Center ServicesBehrend e.k. Is a call center based in Teltow, Germany. Launched in 2021, the team offers Call Center Services.
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$25,000+Undisclosed10 - 49Berlin, Germany
Services provided
50% Marketing Strategy50% Sales OutsourcingSee all 3 projectsFluxGrowth is your high-ticket closing partner, built for scale, aligned by performance. We specialize in helping growth-driven companies close more deals, faster — without retainers or
Read moreSee All Locations (2)Berlin, Germany
32 Mehringdamm
Berlin, Germany 109612 - 5
+212718176844
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UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
50% CRM Consulting and SI50% Sales OutsourcingKohomai is a small CRM consulting and SI and Sales Outsourcing company launched in 2021. Their team focuses on CRM consulting and SI and Sales Outsourcing.
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$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Services provided
10% Call Center Services25% Customer Service Outsourcing25% Translation +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Berlin, Germany
104 Skalitzer Straße
Berlin, Germany 109976 - 9
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$10,000+$150 - $199 / hr2 - 9Berlin, Germany
Services provided
20% Blockchain20% Business Consulting20% Commercial Financing +2 services20% Funding & Investment20% Sales OutsourcingIn Berlin, Germany, A-Point Partners is a small Blockchain company. Their services include Blockchain and Business Consulting.
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UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
45% Call Center Services30% Direct Marketing20% AI Agents +1 service5% Generative AISimolo Europe GmbH, a phone answering service, was founded in 2025. The small team provides Call Center Services and Direct Marketing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingCall center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services25% Back Office Outsourcing25% Business ConsultingBluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingVoxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
60% Call Center Services40% AI DevelopmentFuture of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
40% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Am Borsigturm 15
Berlin, Germany 135071001 - 2000
+49 (0)30 850 62 60
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UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingCall center service Artificial Link offers Call Center Services and Sales Outsourcing. They are based in Berlin, Germany.
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
15% Call Center Services40% IT Managed Services25% Customer Service Outsourcing +2 services10% Back Office Outsourcing10% Sales OutsourcingEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 1055710 - 15
+1 (929) 235 1351
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UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
35% Call Center Services35% Back Office Outsourcing30% Sales OutsourcingBesselmann Business Communications is a Berlin, Germany-based phone answering service. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Call Center Services20% Branding20% Customer Service Outsourcing +2 services20% Recruiting20% Social Media MarketingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
Read moreSee All Locations (2)Berlin, Germany
Siegfriedstr. 183
Berlin, Germany 103652 - 5
+49 221 5300 6911
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
25% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +2 services15% E-Commerce Development10% HR OutsourcingKP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9Berlin, Germany
Services provided
30% Marketing Strategy25% Email Marketing25% Sales Outsourcing +1 service20% Search Engine OptimizationMarketing Strategy company Loopanda was launched in 2023. The team offers Marketing Strategy and Email Marketing.
Read more -
$10,000+$50 - $99 / hr2 - 9Berlin, Germany
Services provided
20% Branding20% Business Consulting20% Digital Strategy +2 services20% Sales Outsourcing20% Web DevelopmentSalesforze.com | Kromozome Business Solutions is a branding firm. Their team is located in Berlin, Germany and Gonawala, Sri Lanka. The agency provides Branding and Digital Strategy.
Read more -
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
20% Call Center Services60% Market Research20% Sales OutsourcingQuotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services.
Read moreSee All Locations (3)Berlin, Germany
Tauentzienstrasse 6
Berlin, Germany 107892 - 5
+49.302.350.910
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
Read more -
UndisclosedUndisclosed2 - 9Kleinmachnow, Germany
Services provided
15% Call Center Services30% Advertising20% Corporate Training & Coaching +3 services15% Sales Outsourcing10% Business Consulting10% Financial ConsultingCell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
Read moreSee All Locations (5)Kleinmachnow, Germany
Albert-Einstein-Ring 2-6
Kleinmachnow, Germany 1453276 - 100
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Undisclosed$50 - $99 / hr2 - 9Berlin, Germany
Services provided
20% Call Center Services40% Business Consulting20% Market Research +2 services10% Customer Service Outsourcing10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
Read moreSee All Locations (2)Berlin, Germany
33 Skalitzer Straße
Berlin, Germany 109991
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$1,000+$25 - $49 / hr2 - 9Berlin, Germany
Services provided
35% Call Center Services50% Customer Service Outsourcing15% Back Office OutsourcingIn Berlin, Germany, The Happy Customers is a Customer Service Outsourcing company. Founded in 2026, the team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+Undisclosed2 - 9Berlin, Germany
Services provided
35% AI Consulting35% Cloud Consulting & SI30% Sales OutsourcingFounded in 2024, saverflow ai is a cloud consulting & SI company. The team offers cloud consulting & SI and AI Consulting.
Read more -
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
20% Call Center Services60% Market Research20% Business ConsultingHeadquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
Read moreSee All Locations (4)Berlin, Germany
Französische Straße 14
Berlin, Germany 101171
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Focus (x-axis)
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Ability to Deliver considers three criteria:
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List of the Top 6 Berlin Call Center Companies & Voice Services
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$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
25.6/40.020/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services60% Other -
$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Ability to deliver
24.3/40.015.8/20 Reviews3/10 Clients & Experience5.5/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Ability to deliver
24.2/40.016.8/20 Reviews3.4/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services45% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+Undisclosed50 - 249Berlin, Germany
Ability to deliver
28.7/40.019.2/20 Reviews4.7/10 Clients & Experience4.8/10 Market PresenceService focus
10% Call Center Services90% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Other -
$100,000+$50 - $99 / hr10 - 49Berlin, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
25.9/40.017/20 Reviews4.3/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Teltow, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
$25,000+Undisclosed10 - 49Berlin, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Ability to deliver
9.7/40.00/20 Reviews4.1/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$10,000+$150 - $199 / hr2 - 9Berlin, Germany
Ability to deliver
8.8/40.00/20 Reviews4.8/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services55% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Sales Outsourcing30% Other
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