Top Call Center Services & Voice Services in Berlin
6 Leaders 15 Contenders
36 Companies
List of the Top Berlin Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Berlin, GermanyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
Read Full Review -
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Berlin, GermanyServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
5 of 8 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the last six months, client feedback for SupportYourApp has been predominantly positive, highlighting effective communication, responsiveness, and adaptability. For instance, one client noted the successful handling of increased support requests and consistent delivery, while another emphasized the seamless integration of SupportYourApp's team with their internal operations. However, one review expressed significant dissatisfaction due to a lack of accountability and efficiency, indicating areas for improvement. Overall, clients appreciate the company's commitment to operational excellence and customer satisfaction.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT ServicesWas this helpful?
View projects from:
United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
Was this helpful?
$1,000+< $25 / hr250 - 999Serves Berlin, GermanyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Reliable
Clients consistently describe Valoris Center as a reliable partner, highlighting their timely delivery and ability to meet expectations. One client noted, 'Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs.' Their commitment to high service standards, even during challenges, reinforces their reputation for dependability, with customer satisfaction scores reflecting their effectiveness. Overall, the sentiment around reliability is overwhelmingly positive, establishing Valoris as a trusted service provider.-
Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business. Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time.Was this helpful?
7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
View projects from:
This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
Was this helpful?
-
-
$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
15 of 16 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
Was this helpful?
See All Locations (14)Berlin, Germany
Kurfürstendamm 15
Berlin, Germany 1071916 - 20
+49 30 220 131 023
Was this helpful?
-
$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +2 services20% Search Engine Optimization10% Data Annotation ServicesSee all 77 projectsTask Virtual specializes in Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and administrative tasks. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, seamless integration into operations, and effective telephonic support. Clients appreciate their adaptability, efficiency in workflow management, and ability to enhance customer service experiences, as noted by 75% of reviewers.
5 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, Task Virtual has received positive feedback for their adaptability and seamless integration into clients' operations. Clients highlighted their efficient handling of administrative tasks, improved communication processes, and reliable support in SEO and sales activities. Notable praise was given for their responsiveness and project management, with one client stating they felt like a genuine extension of their team. Areas for improvement included enhancing initial onboarding processes, but overall sentiment remains highly favorable.Was this helpful?
2 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office & Call Center Services for Mental Wellness Co
5.0 — Task Virtual provided operational support for a mental wellness platform. The team managed inbound inquiries, coordinated appointment requests, managed scheduling calendars, and monitored email Read moreWas this helpful?
Industry Experience
Task Virtual has demonstrated strong expertise across various industries, including Retail, Information Technology, Healthcare, Consumer Products, Financial Services, Education, Advertising, and Arts. Feedback highlights their strengths in operational efficiency, customer service, and SEO capabilities. Clients from the healthcare and IT sectors particularly praised their adaptability and integration into existing workflows. Overall sentiment is positive, emphasizing Task Virtual's ability to significantly reduce workloads and enhance service quality, making them a suitable partner for organizations seeking reliable support in administrative and operational tasks.
Read All ReviewsSelect Industry to see insights
Business services Arts, entertainment & music Information technology Beauty & Cosmetics IT Services Legal Healthcare Financial services Consumer products & services Education Retail Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Task Virtual is frequently praised for its cost-effectiveness and alignment with clients' budgets. Clients noted, 'Pricing fit our budget' and highlighted 'good value for cost.' The overall sentiment reflects satisfaction with the balance of quality and affordability, with one client mentioning significant savings of $7,000-$8,500 monthly. Additionally, clients appreciated the flexibility and adaptability of the team, which enhanced the perceived value of services rendered.Was this helpful?
-
$1,000+Undisclosed50 - 249Berlin, Germany
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +2 services20% Search Engine Optimization10% Social Media MarketingSee all 72 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
12 of 12 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
See All Locations (7)Berlin, Germany
10 Potsdamer Platz
Berlin, Germany 1078516 - 20
Was this helpful?
-
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Insurance Services & BrokersCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
Read more -
$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Services provided
65% Sales Outsourcing25% Marketing Strategy10% Other MarketingSee all 11 projectsS2M-group is a B2B lead generation and account-based marketing company that excels in providing tailored solutions for diverse industries. The company consistently receives commendations for its proactive and collaborative approach, with approximately 85% of reviews highlighting their ability to act as an integral part of the client's team. Most reviews also note their effective project management and high-quality lead generation capabilities.
Reviews mention Transparent
Clients have expressed a positive sentiment regarding S2M-group's transparency throughout their projects. One reviewer highlighted the company's commitment to open communication via weekly reports and biweekly alignment calls, ensuring all concerns were promptly addressed. Additionally, S2M-group's effective project management, with timely deliverables, further reinforced their transparent approach. Overall, feedback indicates that S2M-group successfully maintained clarity and responsiveness, contributing to a productive client relationship.-
Lead Generation for Software Company
5.0 May 22, 2023S2M's project management was effective, and they consistently communicated with us through bi-weekly alignment calls, weekly reports, and emails to ensure transparency throughout the project. Additionally, S2M was able to deliver items on time and responded promptly to any needs or concerns raised by our company. S2M impressed us by tailoring their lead generation approach to our needs and target audience, using customized data-driven methods. They worked closely with us as a team and generated high-quality leads through an excellent qualification process and kept us informed through the comprehensive meeting form.
Read Full Review
Was this helpful?
Industry Experience
S2M-group has demonstrated strong expertise in lead generation across the Media, Telecommunications, IT Services, and FinTech industries. Clients highlight their effectiveness in generating qualified meetings and providing valuable market intelligence. The overall sentiment is positive, with many praising S2M-group for their proactive communication and alignment with client goals. Industries such as Media and Telecommunications particularly benefit from their targeted engagement strategies, while their services are also well-suited for companies in IT and FinTech seeking to enhance brand awareness and sales pipelines.
Read All ReviewsSelect Industry to see insights
Media Food & Beverages Other Industry Software Telecommunications IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight S2M-group's strong value for cost, with multiple reviews emphasizing their affordability and effective service delivery. For instance, a Tata Communications manager noted S2M's 'good value for cost,' while a project manager from a software company praised their 'great culture fit' and 'good value for cost.' Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality and results achieved, such as generating numerous qualified leads and fostering a collaborative partnership.Was this helpful?
See All Locations (10)Berlin, Germany
1 Kemperplatz
Berlin, Germany 107852 - 5
+49 30 30808409
Was this helpful?
-
-
$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
40% Call Center Services45% Sales Outsourcing15% Email MarketingSee all 11 projectsAcquireOne is a company specializing in B2B Contact Center Services, particularly in outbound call center operations. Reviews indicate that 100% of clients appreciate their modular service model and strategic approach, highlighting their ability to enhance lead generation and improve sales processes. Their adaptability and proactive communication are frequently commended, with no significant areas for improvement noted.
Industry Experience
AcquireOne has demonstrated expertise across various industries, including consumer products, healthcare, and telecommunications. Clients praised their structured approach to lead generation, appointment setting, and tailored strategy development, resulting in improved sales pipelines and lead quality. Overall sentiment is positive, highlighting AcquireOne's professionalism, responsiveness, and ability to adapt to specific market needs, making them a strong candidate for companies looking to enhance their outreach and sales processes in these sectors.
Read All ReviewsSelect Industry to see insights
Environmental Services Consulting Software IT Services Telecommunications Healthcare Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally regard AcquireOne as providing good value for money, highlighting their competitive pricing and effective service delivery. One client noted their 'good value for cost' and another mentioned that AcquireOne's pricing fit their budget well. Overall, feedback indicates satisfaction with the quality of leads generated and the structured approach to project management, reinforcing the sentiment that clients perceive their investment as worthwhile.Was this helpful?
More responsive than most other service providers
Get in TouchAcquireOne is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 Berlin-based review is 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in BerlinRead Similar ReviewsBerlin-based Call Center Services project highlight
Call Center Services for Compliance Services Company
5.0 — AcquireOne provides lead generation support for a compliance services company. They've refined the client's G2M strategy, generated and qualified leads in the DACH region, and closed deals with B2B Read moreWas this helpful?
-
$100,000+$50 - $99 / hr10 - 49Berlin, Germany
Services provided
60% Sales Outsourcing40% Corporate Training & CoachingSingularitySales GmbH is a Berlin, Germany-based Sales Outsourcing company. Founded in 2019, the team provides Sales Outsourcing and Corporate Training & Coaching.
Read more -
$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingSee all 12 projectsScalemill is a company specializing in Contact Center Services, focusing on both inbound and outbound call handling, customer support, and telemarketing services. Reviews indicate a high level of satisfaction, with clients highlighting impressive project management and effective communication. Notably, 100% of reviewers appreciated their results-oriented approach and successful lead generation, while some suggested improvements in reporting and feedback speed.
Industry Experience
Scalemill demonstrates significant expertise across multiple industries, including Retail, Business Services, Information Technology, and Financial Services. Clients appreciate their reliability, flexibility, and strong communication skills. In Retail, they enhanced operational efficiency, while in Business Services, they successfully generated sales leads and improved customer engagement. Their focus on results and adaptability has garnered positive sentiment, making them a suitable partner for clients seeking support in sales development, lead generation, and operational assistance.
Read All ReviewsSelect Industry to see insights
Business services IT Services Other industries Financial services Nonprofit Retail Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchScalemill is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Berlin, Germany
Goslarer Platz 5
Berlin, Germany 105891
+13073571900
Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
Clients in the Berlin area highlight Scalemill’s ability to quickly scale onboarding and enhance user engagement through dedicated support and proactive communication. They appreciate their industry expertise, though suggest improvements in bug reporting speed and intercultural team management.Read Local ReviewsWas this helpful?
-
UndisclosedUndisclosed10 - 49Teltow, Germany
Services provided
100% Call Center ServicesBehrend e.k. Is a call center based in Teltow, Germany. Launched in 2021, the team offers Call Center Services.
Read more -
$25,000+Undisclosed10 - 49Berlin, Germany
Services provided
50% Marketing Strategy50% Sales OutsourcingSee all 3 projectsFluxGrowth is your high-ticket closing partner, built for scale, aligned by performance. We specialize in helping growth-driven companies close more deals, faster — without retainers or
Read moreSee All Locations (2)Berlin, Germany
32 Mehringdamm
Berlin, Germany 109612 - 5
+212718176844
Was this helpful?
-
UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
50% CRM Consulting and SI50% Sales OutsourcingKohomai is a small CRM consulting and SI and Sales Outsourcing company launched in 2021. Their team focuses on CRM consulting and SI and Sales Outsourcing.
Read more -
$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Services provided
10% Call Center Services25% Customer Service Outsourcing25% Translation +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Berlin, Germany
104 Skalitzer Straße
Berlin, Germany 109976 - 9
Was this helpful?
-
$10,000+$150 - $199 / hr2 - 9Berlin, Germany
Services provided
20% Blockchain20% Business Consulting20% Commercial Financing +2 services20% Funding & Investment20% Sales OutsourcingIn Berlin, Germany, A-Point Partners is a small Blockchain company. Their services include Blockchain and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
45% Call Center Services30% Direct Marketing20% AI Agents +1 service5% Generative AISimolo Europe GmbH, a phone answering service, was founded in 2025. The small team provides Call Center Services and Direct Marketing.
Read more -
UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingCall center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services25% Back Office Outsourcing25% Business ConsultingBluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
Read more -
UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingVoxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
60% Call Center Services40% AI DevelopmentFuture of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence.
Read more -
UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
40% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Am Borsigturm 15
Berlin, Germany 135071001 - 2000
+49 (0)30 850 62 60
Was this helpful?
-
UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingCall center service Artificial Link offers Call Center Services and Sales Outsourcing. They are based in Berlin, Germany.
Read more -
$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
15% Call Center Services40% IT Managed Services25% Customer Service Outsourcing +2 services10% Back Office Outsourcing10% Sales OutsourcingEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 1055710 - 15
+1 (929) 235 1351
Was this helpful?
-
UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
35% Call Center Services35% Back Office Outsourcing30% Sales OutsourcingBesselmann Business Communications is a Berlin, Germany-based phone answering service. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Call Center Services20% Branding20% Customer Service Outsourcing +2 services20% Recruiting20% Social Media MarketingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
Read moreSee All Locations (2)Berlin, Germany
Siegfriedstr. 183
Berlin, Germany 103652 - 5
+49 221 5300 6911
Was this helpful?
-
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
25% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +2 services15% E-Commerce Development10% HR OutsourcingKP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9Berlin, Germany
Services provided
30% Marketing Strategy25% Email Marketing25% Sales Outsourcing +1 service20% Search Engine OptimizationMarketing Strategy company Loopanda was launched in 2023. The team offers Marketing Strategy and Email Marketing.
Read more -
$10,000+$50 - $99 / hr2 - 9Berlin, Germany
Services provided
20% Branding20% Business Consulting20% Digital Strategy +2 services20% Sales Outsourcing20% Web DevelopmentSalesforze.com | Kromozome Business Solutions is a branding firm. Their team is located in Berlin, Germany and Gonawala, Sri Lanka. The agency provides Branding and Digital Strategy.
Read more -
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
20% Call Center Services60% Market Research20% Sales OutsourcingQuotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services.
Read moreSee All Locations (3)Berlin, Germany
Tauentzienstrasse 6
Berlin, Germany 107892 - 5
+49.302.350.910
Was this helpful?
-
$5,000+Undisclosed2 - 9Berlin, Germany
Services provided
40% Sales Outsourcing15% Digital Strategy15% Web Development +4 services10% Low/No Code Development10% Web Design5% Business Consulting5% Conversion OptimizationSell Successfully, a Sales Outsourcing company, offers Sales Outsourcing and Digital Strategy. The company is headquartered in Tallinn, Estonia and Berlin, Germany.
Read moreSee All Locations (2)Berlin, Germany
Masurenstraße
Berlin, Germany 131891
Was this helpful?
-
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
Read more -
UndisclosedUndisclosed2 - 9Kleinmachnow, Germany
Services provided
15% Call Center Services30% Advertising20% Corporate Training & Coaching +3 services15% Sales Outsourcing10% Business Consulting10% Financial ConsultingCell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
Read moreSee All Locations (5)Kleinmachnow, Germany
Albert-Einstein-Ring 2-6
Kleinmachnow, Germany 1453276 - 100
Was this helpful?
-
Undisclosed$50 - $99 / hr2 - 9Berlin, Germany
Services provided
20% Call Center Services40% Business Consulting20% Market Research +2 services10% Customer Service Outsourcing10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
Read moreSee All Locations (2)Berlin, Germany
33 Skalitzer Straße
Berlin, Germany 109991
Was this helpful?
-
$1,000+$25 - $49 / hr2 - 9Berlin, Germany
Services provided
35% Call Center Services50% Customer Service Outsourcing15% Back Office OutsourcingIn Berlin, Germany, The Happy Customers is a Customer Service Outsourcing company. Founded in 2026, the team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+Undisclosed2 - 9Berlin, Germany
Services provided
35% AI Consulting35% Cloud Consulting & SI30% Sales OutsourcingFounded in 2024, saverflow ai is a cloud consulting & SI company. The team offers cloud consulting & SI and AI Consulting.
Read more -
$5,000+$100 - $149 / hrFreelancerBerlin, Germany
Services provided
60% Business Consulting20% Account-Based Marketing20% Sales OutsourcingLaunched in 2026, Studio Abisso is a Business Consulting company. The team provides Business Consulting and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
20% Call Center Services60% Market Research20% Business ConsultingHeadquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
Read moreSee All Locations (4)Berlin, Germany
Französische Straße 14
Berlin, Germany 101171
Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 6 Berlin Call Center Companies & Voice Services
-
$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
25.2/40.020/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
28.6/40.018/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Ability to deliver
24.1/40.015.6/20 Reviews3/10 Clients & Experience5.5/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Ability to deliver
23.8/40.016.4/20 Reviews3.4/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services45% Sales Outsourcing15% Other -
$1,000+Undisclosed50 - 249Berlin, Germany
Ability to deliver
29.3/40.019.2/20 Reviews4.7/10 Clients & Experience5.4/10 Market PresenceService focus
10% Call Center Services90% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Other -
$100,000+$50 - $99 / hr10 - 49Berlin, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
25.7/40.016.8/20 Reviews4.3/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Teltow, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
$25,000+Undisclosed10 - 49Berlin, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Ability to deliver
9.7/40.00/20 Reviews4.1/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$10,000+$150 - $199 / hr2 - 9Berlin, Germany
Ability to deliver
8.8/40.00/20 Reviews4.8/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services55% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Sales Outsourcing30% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.