Top Call Center Services & Voice Services in Berlin

Ratings Updated: May 15, 2026

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Berlin, Germany

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Professional
The sentiment regarding Simply Contact's professionalism is overwhelmingly positive. Clients consistently commend their team's ability to deliver efficient and high-quality customer support while maintaining a friendly demeanor. Notable feedback includes a CEO highlighting their quick adaptation to processes and a CRM consultant praising the professional approach of their manager. Clients particularly appreciate the team's responsiveness, flexibility, and transparent communication, contributing to smooth project management and successful outcomes.

Customer Service Outsourcing for CRM Consulting Company

5.0 Dec 8, 2023

Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles.
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Call Center Services for HR Services & Biz Process Provider

5.0 Oct 22, 2020

The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 13 languages:

Arabic

Czech

Dutch

English

French

German

Italian

Polish

Romanian

Russian

Slovakian

Spanish

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Berlin, Germany

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Exceptional performance
Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.

Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Berlin, Germany

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Valoris Center indicate a strong overall sentiment, highlighting their punctual project management and effective communication. Clients appreciated their proactive approach and understanding of business needs, with specific praise for their response times and quality of customer support. Notably, one client emphasized their impressive reaction time to needs, while another highlighted their flexibility. Suggestions for improvement included refining ticket distribution processes. Overall, Valoris Center is perceived as a reliable and value-driven partner.
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7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Berlin, Germany

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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CCIG Group

4.9 23 reviews

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Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Berlin, Germany

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

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6 of 7 reviews are 5 stars

6 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 7 times in the past 6 months
Recent reviews of CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility, responsiveness, and effective project management. Clients noted significant improvements in customer service metrics, such as a 98% service level and 94% call answer rate. Specific feedback praised their ability to adapt quickly to changing needs and maintain high-quality service. Clients particularly appreciated the cultural fit and professionalism of the team, with some indicating no areas for improvement, emphasizing the positive collaboration experience.
Read 7 Recent Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.
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Poland (14) Germany (3) Czech Republic (1) France (1)

This provider is fluent in 25 languages:

Albanian

Azerbaijani

Bulgarian

Croatian

Czech

Danish

Dutch

English

Estonian

Finnish

French

German

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Berlin, Germany

Kurfürstendamm 15
Berlin, Germany 10719
16 - 20

+49 30 220 131 023

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Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Berlin, Germany

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +3 services

10% Accounting

10% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.

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Reviews mention Communicative
The overall sentiment regarding communication with Top Virtual Assistant is highly positive. Clients frequently highlighted the team's clear, consistent, and professional communication, noting that they provided timely updates and adapted well to changing needs. One client emphasized their 'dedication to professionalism,' while another remarked on their 'responsive and proactive' approach. The project management was described as effective, with tasks delivered on time and open channels for feedback, further enhancing the collaborative experience.

Sales Outsourcing for Venture Capital Firm

5.0 Aug 19, 2025

Our primary form of communication was through email and scheduled Zoom calls, which made it easy to align on tasks and review progress. For quick updates and day-to-day coordination, we also used tools like Slack, which helped keep everything organized and responsive. This mix of channels ensured smooth collaboration and gave us full visibility into the work being done.
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Call Center & Sales Support Services for Locksmith Company

5.0 Aug 21, 2025

The project management was very smooth. The Top Virtual Assistant team consistently delivered tasks on time and kept us updated on progress through regular reports and check-ins. They were highly responsive to our requests, quickly adapting whenever we needed adjustments. Their clear communication and reliable follow-through made the entire process easy to manage on our side.
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Customer Support Services for Life Insurance Company

5.0 Aug 15, 2025

Their project management was efficient, with deliverables consistently provided on time. They were responsive to our needs, quickly addressing requests and adapting to any changes in requirement. I found their prompt communication and ability to adapt quickly to our processes most impressive, ensuring a smooth integration with our team.
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Back-Office Support for Nonprofit Organization

5.0 Nov 29, 2025

Project management was smooth and reliable. Deliverables were consistently delivered on schedule. Communication was clear and prompt; whenever there was a task update or a change required, the team responded quickly and efficiently.
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Administrative Support for Childhood Education Consultancy

5.0 Dec 10, 2025

The team maintained clear communication channels through email and messaging, and they provided daily or weekly summaries depending on our needs. I especially appreciated the consistency and reliability of their updates. The company was extremely responsive. Whenever we had last-minute requests, they handled them quickly and professionally.
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14 of 14 reviews are 5 stars

3 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 14 times in the past 6 months
In the past six months, clients have consistently praised Top Virtual Assistant for their professionalism, reliability, and effective communication. Notable feedback highlights improved response times and operational efficiency, particularly in managing customer inquiries and administrative tasks. Clients appreciated the team's adaptability and proactive approach, which allowed internal teams to focus on core operations. While overall sentiment is highly positive, suggestions for improvement include the provision of more detailed progress reports.
Read 14 Recent Reviews

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Industry Experience

Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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Helpware CX

4.8 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Berlin, Germany

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
Read 21 Reviews

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Berlin, Germany

Kemperplatz 1 Mitte D, 10785 Berlin, Germany
Berlin, Germany 10785
2 - 5

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hello.de AG

Not yet reviewed
Verified

$100,000+

$25 - $49 / hr

250 - 999

Berlin, Germany

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Insurance Services & Brokers

Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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S2M-group

4.7 11 reviews

$10,000+

$25 - $49 / hr

50 - 249

Berlin, Germany

Services provided

65% Sales Outsourcing

25% Marketing Strategy

10% Other Marketing

S2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.

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Reviews mention Experienced
The feedback regarding S2M-group reflects a highly positive sentiment, emphasizing their effective project management and communication. Clients noted their structured kick-off processes and timely delivery of reports. One client highlighted S2M's ability to understand their ideal customer profile and connect them with decision-makers. Another praised their proactive problem-solving and responsiveness. Overall, clients expressed satisfaction with the outcomes, including qualified leads and market intelligence, with no significant areas for improvement identified.

Digital Marketing for Financial Technology Company

4.5 Apr 27, 2023

We were impressed with their ability to quickly understand our ICP and connect us with the right decision-makers. Experience in lead generation in the market. S2M delivered all discussed reports on time. In terms of objectives, S2M met all of them as well as shared valuable market intelligence.
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Lead Generation for Telecommunications Company

5.0 Mar 29, 2023

S2M-group is good at communicating and can respond quickly when we ask them questions. Experience in lead generation in the market. If encountering difficulties in the project, S2M will proactively seek solutions and provide us with timely feedback through email and calls.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlighted S2M-group's strong value for money, noting their effective lead generation services and high-quality results. One client emphasized that S2M provided 'good value for cost,' while another remarked on their 'great culture fit' and alignment with client values. Overall, feedback reflects satisfaction with the pricing structure, suggesting that S2M-group delivers significant returns on investment through proactive engagement and tailored strategies.
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Singapore (2) Spain (2) United States (2) Australia (1) Germany (1)

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Berlin, Germany

1 Kemperplatz
Berlin, Germany 10785
2 - 5

+49 30 30808409

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AcquireOne

4.9 10 reviews

$5,000+

$25 - $49 / hr

10 - 49

Berlin, Germany

Services provided

40% Call Center Services

45% Sales Outsourcing

15% Email Marketing

AcquireOne is a company specializing in Customer Support Services, offering tailored solutions in Strategy, Outreach, and Closing to enhance business operations. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their modular approach and flexibility, resulting in a 40% increase in qualified leads and improved conversion rates. Reviewers commend their proactive communication and structured project management.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients expressed high satisfaction with AcquireOne's modular approach and their effective support in Strategy, Outreach, and Closing. One CEO highlighted a 40% increase in qualified leads and improved sales processes, praising the team's professionalism and flexibility. Communication was noted as proactive and structured, with timely deliveries. While clients were generally pleased, a suggestion for improvement was more proactive updates during extended project phases. Overall, sentiment towards AcquireOne is overwhelmingly positive.
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Industry Experience

AcquireOne has demonstrated expertise across various industries, including Consulting, Software, IT Services, Environmental Services, Telecommunications, and Healthcare. Clients commend their strategic sales support, tailored approaches, and effective project management, leading to significant improvements in lead generation and operational efficiency. The overall sentiment is positive, reflecting their ability to adapt to different industry needs and deliver measurable outcomes, making them a strong candidate for businesses seeking growth in these sectors.
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Consulting Software IT Services Environmental Services Telecommunications Healthcare

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1 of 1 Berlin-based review is 5 stars

1 Berlin-based review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost for Call Center Services services in Berlin

Berlin-based Call Center Services project highlight

Call Center Services for Compliance Services Company
5.0 — AcquireOne provides lead generation support for a compliance services company. They've refined the client's G2M strategy, generated and qualified leads in the DACH region, and closed deals with B2B Read more
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SingularitySales GmbH

Not yet reviewed

$100,000+

$50 - $99 / hr

10 - 49

Berlin, Germany

Services provided

60% Sales Outsourcing

40% Corporate Training & Coaching

SingularitySales GmbH is a Berlin, Germany-based Sales Outsourcing company. Founded in 2019, the team provides Sales Outsourcing and Corporate Training & Coaching.
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Scalemill

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

Scalemill is a contact center services provider specializing in outbound call center and telemarketing services. Reviewers consistently praise their motivated and results-oriented team, with 100% of reviews highlighting their effectiveness and seamless communication. They also received commendations for their impressive project management and ability to exceed expectations, with over 80% of clients noting their exceptional value for cost.

See all 12 projects

Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Scalemill's competitive pricing and exceptional value for money. For instance, the CEO of Avibra noted that Scalemill's pricing fit their budget while providing great value, leading to a threefold increase in leads. Similarly, the CEO of FP&A Strategy Consulting appreciated the alignment of pricing with their budget and recognized it as a significant factor in their decision to engage Scalemill. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with multiple clients expressing satisfaction with the results achieved relative to the investment.
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More responsive than most other service providers

Scalemill is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (4) Germany (3) Pakistan (2) Switzerland (1) Türkiye (1) Ukraine (1)

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Berlin, Germany

Goslarer Platz 5
Berlin, Germany 10589
1

+13073571900

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Behrend e.k.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Teltow, Germany

Services provided

100% Call Center Services

Behrend e.k. Is a call center based in Teltow, Germany. Launched in 2021, the team offers Call Center Services.
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FluxGrowth

4.8 3 reviews

$25,000+

Undisclosed

10 - 49

Berlin, Germany

Services provided

50% Marketing Strategy

50% Sales Outsourcing

FluxGrowth is your high-ticket closing partner, built for scale, aligned by performance. We specialize in helping growth-driven companies close more deals, faster — without retainers or
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Berlin, Germany

32 Mehringdamm
Berlin, Germany 10961
2 - 5

+212718176844

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Kohomai

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

50% CRM Consulting and SI

50% Sales Outsourcing

Kohomai is a small CRM consulting and SI and Sales Outsourcing company launched in 2021. Their team focuses on CRM consulting and SI and Sales Outsourcing.
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MakesYouLocal A/S

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Berlin, Germany

Services provided

10% Call Center Services

25% Customer Service Outsourcing

25% Translation +5 services

10% Other Digital Marketing

10% Pay Per Click

10% Social Media Marketing

5% Digital Strategy

5% Market Research

MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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Berlin, Germany

104 Skalitzer Straße
Berlin, Germany 10997
6 - 9

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A-Point Partners

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Berlin, Germany

Services provided

20% Blockchain

20% Business Consulting

20% Commercial Financing +2 services

20% Funding & Investment

20% Sales Outsourcing

In Berlin, Germany, A-Point Partners is a small Blockchain company. Their services include Blockchain and Business Consulting.
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Simolo Europe GmbH

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

45% Call Center Services

30% Direct Marketing

20% AI Agents +1 service

5% Generative AI

Simolo Europe GmbH, a phone answering service, was founded in 2025. The small team provides Call Center Services and Direct Marketing.
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DBS GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berlin, Germany

Services provided

50% Call Center Services

50% Back Office Outsourcing

Call center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
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bluepartner GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berlin, Germany

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Business Consulting

Bluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
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Voxpark GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berlin, Germany

Services provided

50% Call Center Services

50% Back Office Outsourcing

Voxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
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Future of Voice

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

60% Call Center Services

40% AI Development

Future of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence.
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DCS Communication Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Berlin, Germany

Services provided

40% Call Center Services

20% Back Office Outsourcing

10% Customer Service Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

10% Sales Outsourcing

DCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Berlin, Germany

Am Borsigturm 15
Berlin, Germany 13507
1001 - 2000

+49 (0)30 850 62 60

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Artificial Link

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Back Office Outsourcing

Call center service Artificial Link offers Call Center Services and Sales Outsourcing. They are based in Berlin, Germany.
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EnergeticHub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Services provided

15% Call Center Services

40% IT Managed Services

25% Customer Service Outsourcing +2 services

10% Back Office Outsourcing

10% Sales Outsourcing

EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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Berlin, Germany

Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 10557
10 - 15

+1 (929) 235 1351

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Besselmann Business Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Sales Outsourcing

Besselmann Business Communications is a Berlin, Germany-based phone answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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Prosupo

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Berlin, Germany

Services provided

20% Call Center Services

20% Branding

20% Customer Service Outsourcing +2 services

20% Recruiting

20% Social Media Marketing

Prosupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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Berlin, Germany

Siegfriedstr. 183
Berlin, Germany 10365
2 - 5

+49 221 5300 6911

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KP DigiServe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

25% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

15% E-Commerce Development

10% HR Outsourcing

KP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services.
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Loopanda

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Berlin, Germany

Services provided

30% Marketing Strategy

25% Email Marketing

25% Sales Outsourcing +1 service

20% Search Engine Optimization

Marketing Strategy company Loopanda was launched in 2023. The team offers Marketing Strategy and Email Marketing.
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Salesforze.com | Kromozome Business Solutions

Not yet reviewed

$10,000+

$50 - $99 / hr

2 - 9

Berlin, Germany

Services provided

20% Branding

20% Business Consulting

20% Digital Strategy +2 services

20% Sales Outsourcing

20% Web Development

Salesforze.com | Kromozome Business Solutions is a branding firm. Their team is located in Berlin, Germany and Gonawala, Sri Lanka. The agency provides Branding and Digital Strategy.
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quotapoint GmbH Frankfurt

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

20% Call Center Services

60% Market Research

20% Sales Outsourcing

Quotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services.
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Berlin, Germany

Tauentzienstrasse 6
Berlin, Germany 10789
2 - 5

+49.302.350.910

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Snubes

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Snubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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Cell it!

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kleinmachnow, Germany

Services provided

15% Call Center Services

30% Advertising

20% Corporate Training & Coaching +3 services

15% Sales Outsourcing

10% Business Consulting

10% Financial Consulting

Cell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
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Kleinmachnow, Germany

Albert-Einstein-Ring 2-6
Kleinmachnow, Germany 14532
76 - 100

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Startup Campus Germany GmbH

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Berlin, Germany

Services provided

20% Call Center Services

40% Business Consulting

20% Market Research +2 services

10% Customer Service Outsourcing

10% Marketing Strategy

Startup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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Berlin, Germany

33 Skalitzer Straße
Berlin, Germany 10999
1

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The Happy Customers

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Berlin, Germany

Services provided

35% Call Center Services

50% Customer Service Outsourcing

15% Back Office Outsourcing

The Happy Customers is a Customer Service Outsourcing company. Established in 2026, the firm is in Berlin, Germany. Their team provides Customer Service Outsourcing and Call Center Services.
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saverflow ai

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Berlin, Germany

Services provided

35% AI Consulting

35% Cloud Consulting & SI

30% Sales Outsourcing

Founded in 2024, saverflow ai is a cloud consulting & SI company. The team offers cloud consulting & SI and AI Consulting.
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PM & Partner Marketing Consulting GmbH

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

20% Call Center Services

60% Market Research

20% Business Consulting

Headquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
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Berlin, Germany

Französische Straße 14
Berlin, Germany 10117
1

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Outsourcing Bear

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Berlin, Germany

Services provided

10% Call Center Services

20% Custom Software Development

20% Customer Service Outsourcing +3 services

20% Search Engine Optimization

20% Translation

10% Sales Outsourcing

Outsourcing Bear is a software development company. The company is headquartered in Berlin, Germany. Their services include Custom Software Development and Search Engine Optimization.
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Top Call Center Services & Voice Services in Berlin

List of the Top Berlin Call Center Companies & Voice Services

Reviews mention Professional

Customer Service Outsourcing for CRM Consulting Company

Call Center Services for Social Media Monitoring Tool

Customer Support for Music Distribution Company

Сall Сenter Services for International Wholesale Retailer

Call Center Services for HR Services & Biz Process Provider

Call Center Staffing for Government Helpline

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional performance

Digital Strategy for Environmental Solutions Platform

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Reviewed 2 times in the past 6 months

Customer Service Outsourcing for Freight Transportation Co

Average Project Cost Breakdown

What Clients Have Said

Valoris Center is very responsive

Call Center Services for Automotive Services Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 7 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Sales Outsourcing for Venture Capital Firm

Call Center & Sales Support Services for Locksmith Company

Customer Support Services for Life Insurance Company

Back-Office Support for Nonprofit Organization

Administrative Support for Childhood Education Consultancy

Reviewed 14 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Digital Government Partner

Helpware CX is very responsive

Reviews mention Experienced

Digital Marketing for Financial Technology Company

Lead Generation for Telecommunications Company

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Call Center Services for Compliance Services Company

Average Project Cost Breakdown

What Clients Have Said

Scalemill is very responsive

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