Top Call Center Services & Voice Services in Berlin

Ratings Updated: August 27, 2026

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Berlin, Germany

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Berlin, Germany

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with SupportYourApp, highlighting significant improvements in customer communication and reduced churn rates. A marketing specialist noted the team's seamless integration into their system and praised their adaptability to meet specific requirements. The ability to handle customer inquiries during weekends was particularly commendable, setting a strong first impression for new clients. Overall, feedback reflects a high level of satisfaction with the responsiveness and effectiveness of SupportYourApp's services.

Customer Support Services for Ad-Blocking Software Service

5.0 Jun 17, 2020

We’ve seen a significant increase in the conversion rate and overall customer satisfaction. It’s important that we’re able to provide 24-hour support because we have a lot of customers in Asia, the United States, and Europe who are all in different time zones. SupportYourApp provides the same quality of services as if they were in-house, but for a more cost-effective rate.
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Technical Customer Support for Software Developer

5.0 Dec 8, 2016

SupportYourApp's work has resulted in a dramatic increase in great feedback from our customers. We hear all the time from customers on Shopper Approved, telling us they've never seen a company with such a fast response time. The people taking calls sound appealing and have good language skills, so we're happy with this as well.
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Berlin, Germany

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Experienced
Clients express a highly positive sentiment towards Valoris Center, highlighting their extensive experience and professionalism. One client noted Valoris as an 'excellent and reliable partner' that significantly improved customer satisfaction and lead quality. The dedicated team and real-time feedback mechanisms were particularly praised, demonstrating effective collaboration. However, initial operational shifts required adjustment, indicating some challenges in the partnership's early stages. Overall, Valoris Center is recognized for their expertise and commitment to client needs.

BPO for Automobile Importer And Distribution Company

5.0 Jan 13, 2023

Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time.
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7 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Berlin, Germany

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Hard working
Clients consistently commend Helpware for their hardworking nature, highlighting the team's dedication and responsiveness. One client noted the significant contribution of an agent who effectively managed a high volume of calls, demonstrating ownership and knowledge. Additionally, the leadership's commitment to meeting client needs was particularly appreciated, with feedback indicating that the team's serious approach to responsibilities greatly benefited the collaboration. Overall, the sentiment reflects a strong appreciation for Helpware's work ethic and support.

Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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CCIG Group

4.9 23 reviews

Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Berlin, Germany

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

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Reviews mention Communicative
Clients highly commend CCIG Group for their communicative approach, noting strong collaboration and responsiveness. One client emphasized the 'strong communication' as crucial to their partnership, highlighting CCIG's readiness to assist with both long-term projects and ad hoc needs. The team is described as adaptive, ensuring timely delivery and maintaining positive customer relationships. Overall, the sentiment reflects a high level of satisfaction with CCIG's communication practices, although there is recognition of the need for ongoing process improvements.

Customer Service Outsourcing for Retail Company

4.5 Sep 11, 2025

All depends on the specific team and strong communication between Us and our trusted Partner. We consider CCIG attitude to be crucial in our partnership following with readiness to help us implementing our long & short term projects. Our company is constantly looking for improvements and obviously occasional mistakes are a natural challenge when handling large and diverse volume of inquiries.
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Industry Experience

CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial services

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Poland (14) Germany (3) Czech Republic (1) France (1)

This provider is fluent in 25 languages:

Albanian

Azerbaijani

Bulgarian

Croatian

Czech

Danish

Dutch

English

Estonian

Finnish

French

German

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Berlin, Germany

Kurfürstendamm 15
Berlin, Germany 10719
16 - 20

+49 30 220 131 023

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Task Virtual

5.0 77 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

10% Data Annotation Services

Task Virtual specializes in Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and administrative tasks. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, seamless integration into operations, and effective telephonic support. Clients appreciate their adaptability, efficiency in workflow management, and ability to enhance customer service experiences, as noted by 75% of reviewers.

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Reviews mention Accommodating
Task Virtual has received positive feedback regarding their accommodating nature, particularly in adapting to client workflows and requirements. One client noted their ability to adjust processes based on new instructions, highlighting their willingness to learn and adapt. The client appreciated that the team could gradually take on more responsibilities, fostering a collaborative relationship. Overall, the sentiment reflects satisfaction with Task Virtual's flexibility, though some initial onboarding challenges were mentioned, which improved over time.

Virtual Assistant Services for Fashion Platform

5.0 Aug 18, 2026

The project management experience was generally smooth. At the beginning, we had to spend some time explaining our internal processes, expectations, preferred formats, and the way we wanted certain tasks handled. Communication became easier once the team understood our workflow. We could provide instructions, explain a change in priority, or introduce a new recurring task without having to completely restart the onboarding process. One example was when we needed to adjust the way certain administrative information was organized. Instead of continuing with the original process, we explained what we wanted changed and the team adapted their workflow accordingly.
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2 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office & Call Center Services for Mental Wellness Co
5.0 — Task Virtual provided operational support for a mental wellness platform. The team managed inbound inquiries, coordinated appointment requests, managed scheduling calendars, and monitored email Read more
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Berlin, Germany

Akazienstraße 3a
Berlin, Germany 10827
2 - 5

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe Task Virtual as highly skilled and reliable, noting their ability to deliver precise, budget-friendly virtual assistance that enhances productivity and data accuracy, with a focus on quick communication and effective project execution.
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Top Virtual Assistant

5.0 72 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

50 - 249

Berlin, Germany

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +2 services

20% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.

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Reviews mention Reliable
Overall, clients express a strong sentiment of reliability towards Top Virtual Assistant. Key feedback highlights include efficient project management, timely task completion, and clear communication. One client emphasized their 'dependability,' noting how it positively impacted organizational smoothness. Another mentioned that tasks were 'completed on time' and that the team was 'always responsive.' Clients appreciated how the assistants adapted to their needs, reinforcing the perception of Top Virtual Assistant as a reliable partner in managing administrative tasks.

AI Agents for Appliance Repair Company

5.0 Dec 6, 2025

Our internal team’s productivity improved they could focus on core technical tasks instead of admin load. Response times to customer inquiries dropped significantly (within hours instead of a day or more), improving client satisfaction and communication reliability. Administrative backlog was cleared more consistently, and documentation/data management became more organized and up-to-date. Top Virtual Assistant managed tasks efficiently. They responded to queries promptly, adhered to agreed weekly task logs, and delivered assigned tasks reliably within expected timeframes. Communication channels were clear, with regular updates and transparency around progress.
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Back-Office Outsourcing for Housing Nonprofit

5.0 Dec 17, 2025

Task management was reliable; deliverables were completed as expected, and there were no surprises. We appreciated that we didn’t have to chase for follow-ups; they stayed on top of assignments and kept us in the loop.
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Call Center Services for Auto Detailing Company

5.0 Dec 18, 2025

The workflow was consistent and reliable. Tasks were completed when expected, and communication stayed clear without the need for constant check-ins.
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Administrative Support for Renovation & Flooring Company

5.0 Dec 20, 2025

Project management was smooth and reliable. Tasks were completed on time, communication was clear, and the team was always responsive when we needed changes or had questions. They adapted well to our processes.
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Administrative Support for Renovation & Flooring Company

5.0 Dec 20, 2025

The most impressive part was their reliability and attention to detail. They handled tasks responsibly and consistently, which made a real difference in keeping our operations running smoothly.
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12 of 12 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Berlin, Germany

10 Potsdamer Platz
Berlin, Germany 10785
16 - 20

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hello.de AG

Not yet reviewed

Verified

$100,000+

$25 - $49 / hr

250 - 999

Berlin, Germany

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Insurance Services & Brokers

Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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S2M-group

4.7 11 reviews

$10,000+

$25 - $49 / hr

50 - 249

Berlin, Germany

Services provided

65% Sales Outsourcing

25% Marketing Strategy

10% Other Marketing

S2M-group is a B2B lead generation and account-based marketing company that excels in providing tailored solutions for diverse industries. The company consistently receives commendations for its proactive and collaborative approach, with approximately 85% of reviews highlighting their ability to act as an integral part of the client's team. Most reviews also note their effective project management and high-quality lead generation capabilities.

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Reviews mention Proactive
Client feedback consistently highlights S2M-group's proactive approach, noting their responsiveness and initiative in project management. A Tata Communications manager praised their ability to act as a true partner, stating they are 'very responsive and proactive.' Similarly, a Smart Communications consultant emphasized their 'great ideas to improve results' and collaborative relationship. Overall, clients appreciated S2M's timely communication and their proactive efforts in generating leads and providing valuable market insights.

Lead Generation for Telecommunications Company

5.0 Jun 19, 2023

Very responsive and proactive. They act and think like they are part of your team. They are a true partner.
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Branding & Marketing for Communications Company

5.0 Jun 19, 2023

Great - very proactive. We were always kept informed of the project progress and they always had great ideas to improve results. It was a very collaborative relationship.
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Digital Marketing for Financial Technology Company

4.5 Apr 27, 2023

Communication always responds to our needs and takes the initiative on strategy. S2M delivered all discussed reports on time. When we email or call S2M with questions, they respond quickly, S2M show flexibility and are very willing to provide.
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Lead Generation Services for Telecommunications Company

4.5 Apr 6, 2023

Yes, they have always been proactive with timely biweekly alignment calls, and weekly/monthly reports. All emails and queries are replied to on time and I am satisfied with their project management skills.
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Lead Generation for Telecommunications Company

5.0 Mar 29, 2023

S2M-group will proactively discover new accounts that can be expanded and shared with us. If encountering difficulties in the project, S2M will proactively seek solutions and provide us with timely feedback through email and calls. They will provide very useful market intelligence.
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Industry Experience

S2M-group has demonstrated strong expertise in lead generation across the Media, Telecommunications, IT Services, and FinTech industries. Clients highlight their effectiveness in generating qualified meetings and providing valuable market intelligence. The overall sentiment is positive, with many praising S2M-group for their proactive communication and alignment with client goals. Industries such as Media and Telecommunications particularly benefit from their targeted engagement strategies, while their services are also well-suited for companies in IT and FinTech seeking to enhance brand awareness and sales pipelines.
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Media Food & Beverages Other Industry Software Telecommunications IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight S2M-group's strong value for cost, with multiple reviews emphasizing their affordability and effective service delivery. For instance, a Tata Communications manager noted S2M's 'good value for cost,' while a project manager from a software company praised their 'great culture fit' and 'good value for cost.' Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality and results achieved, such as generating numerous qualified leads and fostering a collaborative partnership.
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Singapore (2) Spain (2) United States (2) Australia (1) Germany (1)

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AcquireOne

4.9 11 reviews

$5,000+

$25 - $49 / hr

10 - 49

Berlin, Germany

Services provided

40% Call Center Services

45% Sales Outsourcing

15% Email Marketing

AcquireOne is a company specializing in B2B Contact Center Services, particularly in outbound call center operations. Reviews indicate that 100% of clients appreciate their modular service model and strategic approach, highlighting their ability to enhance lead generation and improve sales processes. Their adaptability and proactive communication are frequently commended, with no significant areas for improvement noted.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, AcquireOne has received highly positive feedback, particularly for their effective lead generation and appointment-setting services. A client from iDuMo GmbH praised their understanding of the mobility aids niche and their tailored approach, which resulted in a consistent and reliable appointment pipeline. The team was noted for their responsiveness and strategic thinking, although slight improvements in onboarding speed were suggested. Overall, the sentiment remains very favorable, highlighting strong performance and client satisfaction.
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More responsive than most other service providers

AcquireOne is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.8

Willing to Refer

5.0

Local clients highlight AcquireOne's expertise in developing business plans and financial models, noting their quick turnaround and deep understanding of client needs. They appreciate the responsive workflow and the company's capacity to deliver tailored solutions efficiently.
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SingularitySales GmbH

Not yet reviewed

$100,000+

$50 - $99 / hr

10 - 49

Berlin, Germany

Services provided

60% Sales Outsourcing

40% Corporate Training & Coaching

SingularitySales GmbH is a Berlin, Germany-based Sales Outsourcing company. Founded in 2019, the team provides Sales Outsourcing and Corporate Training & Coaching.
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Scalemill

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Services provided

30% Call Center Services

50% Sales Outsourcing

20% Customer Service Outsourcing

Scalemill is a company specializing in Contact Center Services, focusing on both inbound and outbound call handling, customer support, and telemarketing services. Reviews indicate a high level of satisfaction, with clients highlighting impressive project management and effective communication. Notably, 100% of reviewers appreciated their results-oriented approach and successful lead generation, while some suggested improvements in reporting and feedback speed.

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Industry Experience

Scalemill demonstrates significant expertise across multiple industries, including Retail, Business Services, Information Technology, and Financial Services. Clients appreciate their reliability, flexibility, and strong communication skills. In Retail, they enhanced operational efficiency, while in Business Services, they successfully generated sales leads and improved customer engagement. Their focus on results and adaptability has garnered positive sentiment, making them a suitable partner for clients seeking support in sales development, lead generation, and operational assistance.
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Business services IT Services Other industries Financial services Nonprofit Retail Information technology

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More responsive than most other service providers

Scalemill is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (4) Germany (3) Pakistan (2) Switzerland (1) Türkiye (1) Ukraine (1)

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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Local clients praise Scalemill for their effective onboarding solutions and support, highlighting quick implementation and positive outcomes. They emphasize the team's adaptability, strong communication, and industry insights, though suggest faster bug notifications and improved guidance on new processes.
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Behrend e.k.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Teltow, Germany

Services provided

100% Call Center Services

Behrend e.k. Is a call center based in Teltow, Germany. Launched in 2021, the team offers Call Center Services.
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FluxGrowth

4.8 3 reviews

$25,000+

Undisclosed

10 - 49

Berlin, Germany

Services provided

50% Marketing Strategy

50% Sales Outsourcing

FluxGrowth is your high-ticket closing partner, built for scale, aligned by performance. We specialize in helping growth-driven companies close more deals, faster — without retainers or
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Berlin, Germany

32 Mehringdamm
Berlin, Germany 10961
2 - 5

+212718176844

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Kohomai

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

50% CRM Consulting and SI

50% Sales Outsourcing

Kohomai is a small CRM consulting and SI and Sales Outsourcing company launched in 2021. Their team focuses on CRM consulting and SI and Sales Outsourcing.
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MakesYouLocal A/S

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Berlin, Germany

Services provided

10% Call Center Services

25% Customer Service Outsourcing

25% Translation +5 services

10% Other Digital Marketing

10% Pay Per Click

10% Social Media Marketing

5% Digital Strategy

5% Market Research

MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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Berlin, Germany

104 Skalitzer Straße
Berlin, Germany 10997
6 - 9

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A-Point Partners

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Berlin, Germany

Services provided

20% Blockchain

20% Business Consulting

20% Commercial Financing +2 services

20% Funding & Investment

20% Sales Outsourcing

In Berlin, Germany, A-Point Partners is a small Blockchain company. Their services include Blockchain and Business Consulting.
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Simolo Europe GmbH

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

45% Call Center Services

30% Direct Marketing

20% AI Agents +1 service

5% Generative AI

Simolo Europe GmbH, a phone answering service, was founded in 2025. The small team provides Call Center Services and Direct Marketing.
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DBS GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berlin, Germany

Services provided

50% Call Center Services

50% Back Office Outsourcing

Call center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
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bluepartner GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berlin, Germany

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Business Consulting

Bluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
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Voxpark GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berlin, Germany

Services provided

50% Call Center Services

50% Back Office Outsourcing

Voxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
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Future of Voice

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

60% Call Center Services

40% AI Development

Future of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence.
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DCS Communication Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Berlin, Germany

Services provided

40% Call Center Services

20% Back Office Outsourcing

10% Customer Service Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

10% Sales Outsourcing

DCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Berlin, Germany

Am Borsigturm 15
Berlin, Germany 13507
1001 - 2000

+49 (0)30 850 62 60

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Artificial Link

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Back Office Outsourcing

Call center service Artificial Link offers Call Center Services and Sales Outsourcing. They are based in Berlin, Germany.
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EnergeticHub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Services provided

15% Call Center Services

40% IT Managed Services

25% Customer Service Outsourcing +2 services

10% Back Office Outsourcing

10% Sales Outsourcing

EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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Berlin, Germany

Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 10557
10 - 15

+1 (929) 235 1351

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Besselmann Business Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berlin, Germany

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Sales Outsourcing

Besselmann Business Communications is a Berlin, Germany-based phone answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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Prosupo

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Berlin, Germany

Services provided

20% Call Center Services

20% Branding

20% Customer Service Outsourcing +2 services

20% Recruiting

20% Social Media Marketing

Prosupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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Berlin, Germany

Siegfriedstr. 183
Berlin, Germany 10365
2 - 5

+49 221 5300 6911

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KP DigiServe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

25% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

15% E-Commerce Development

10% HR Outsourcing

KP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services.
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Loopanda

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Berlin, Germany

Services provided

30% Marketing Strategy

25% Email Marketing

25% Sales Outsourcing +1 service

20% Search Engine Optimization

Marketing Strategy company Loopanda was launched in 2023. The team offers Marketing Strategy and Email Marketing.
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Salesforze.com | Kromozome Business Solutions

Not yet reviewed

$10,000+

$50 - $99 / hr

2 - 9

Berlin, Germany

Services provided

20% Branding

20% Business Consulting

20% Digital Strategy +2 services

20% Sales Outsourcing

20% Web Development

Salesforze.com | Kromozome Business Solutions is a branding firm. Their team is located in Berlin, Germany and Gonawala, Sri Lanka. The agency provides Branding and Digital Strategy.
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quotapoint GmbH Frankfurt

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

20% Call Center Services

60% Market Research

20% Sales Outsourcing

Quotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services.
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Berlin, Germany

Tauentzienstrasse 6
Berlin, Germany 10789
2 - 5

+49.302.350.910

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Sell Successfully

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Berlin, Germany

Services provided

40% Sales Outsourcing

15% Digital Strategy

15% Web Development +4 services

10% Low/No Code Development

10% Web Design

5% Business Consulting

5% Conversion Optimization

Sell Successfully, a Sales Outsourcing company, offers Sales Outsourcing and Digital Strategy. The company is headquartered in Tallinn, Estonia and Berlin, Germany.
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Berlin, Germany

Masurenstraße
Berlin, Germany 13189
1

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Snubes

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Snubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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Cell it!

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kleinmachnow, Germany

Services provided

15% Call Center Services

30% Advertising

20% Corporate Training & Coaching +3 services

15% Sales Outsourcing

10% Business Consulting

10% Financial Consulting

Cell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
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Kleinmachnow, Germany

Albert-Einstein-Ring 2-6
Kleinmachnow, Germany 14532
76 - 100

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Startup Campus Germany GmbH

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Berlin, Germany

Services provided

20% Call Center Services

40% Business Consulting

20% Market Research +2 services

10% Customer Service Outsourcing

10% Marketing Strategy

Startup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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Berlin, Germany

33 Skalitzer Straße
Berlin, Germany 10999
1

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The Happy Customers

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Berlin, Germany

Services provided

35% Call Center Services

50% Customer Service Outsourcing

15% Back Office Outsourcing

In Berlin, Germany, The Happy Customers is a Customer Service Outsourcing company. Founded in 2026, the team offers Customer Service Outsourcing and Call Center Services.
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saverflow ai

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Berlin, Germany

Services provided

35% AI Consulting

35% Cloud Consulting & SI

30% Sales Outsourcing

Founded in 2024, saverflow ai is a cloud consulting & SI company. The team offers cloud consulting & SI and AI Consulting.
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Studio Abisso

Not yet reviewed

$5,000+

$100 - $149 / hr

Freelancer

Berlin, Germany

Services provided

60% Business Consulting

20% Account-Based Marketing

20% Sales Outsourcing

Launched in 2026, Studio Abisso is a Business Consulting company. The team provides Business Consulting and Sales Outsourcing.
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PM & Partner Marketing Consulting GmbH

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

20% Call Center Services

60% Market Research

20% Business Consulting

Headquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
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Berlin, Germany

Französische Straße 14
Berlin, Germany 10117
1

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Top Call Center Services & Voice Services in Berlin

List of the Top Berlin Call Center Companies & Voice Services

Reviews mention Easy to work with

Outsourced Accounting & Content Writing for IT Services Firm

Accounting Services for Marketing & Venture Capital Firm

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Call Center Services for Automotive Company

Industry Experience

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Reviews mention Exceptional results

Customer Support Services for Ad-Blocking Software Service

Technical Customer Support for Software Developer

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

SupportYourApp is very responsive

Reviews mention Experienced

BPO for Automobile Importer And Distribution Company

Reviewed 1 time in the past 6 months

Call Center & Sales Services for FinTech Platform Co

Average Project Cost Breakdown

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Reviews mention Hard working

Customer Support for Custom Meal Service Provider

Reviewed 1 time in the past 6 months

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Helpware CX is very responsive

Reviews mention Communicative

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Industry Experience

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Reviews mention Accommodating

Virtual Assistant Services for Fashion Platform

Back Office & Call Center Services for Mental Wellness Co

Reviews mention Reliable

AI Agents for Appliance Repair Company

Back-Office Outsourcing for Housing Nonprofit

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Administrative Support for Renovation & Flooring Company

Customer Support Services for Life Insurance Company

Reviews mention Proactive

Lead Generation for Telecommunications Company

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Lead Generation Services for Telecommunications Company

Lead Generation for Telecommunications Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

AcquireOne is very responsive

Industry Experience

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Scalemill is very responsive

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