Top Phone Support Services in Florida
68 Companies
List of the Top Florida Customer Service Phone Support Companies
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XACT
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$1,000+$25 - $49 / hr250 - 999Orlando, FLServices provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% StaffingFocus Areas
50% Phone Support Services20% Email Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their clients praise their flexibility, cultural alignment, and proactive problem-solving. Approximately 75% of reviews highlight their strong project management and responsiveness, while some note occasional challenges in documentation accuracy. Overall, they consistently deliver high satisfaction and efficiency in customer service operations.
Reviews mention Hard working
The reviews reflect a strong sentiment of hard work demonstrated by XACT. Clients noted their commitment and dedication, with one customer highlighting that the team was 'up all night trying to answer things and worked around the clock.' The proactive approach and ability to adapt were also praised, as they effectively categorized calls and improved response times. Overall, XACT's hard work has significantly contributed to client satisfaction and operational efficiency.-
Answering Services for Recreational Events Company
4.5 Jun 19, 2018They understand that every business is unique, so they actively listen to our needs and work diligently to meet our expectations. The relationship runs itself at this point, but we still correspond via email regularly and hold weekly conference calls. Their representatives are great at escalating customer issues and never overstep their permissions.
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Industry Experience
XACT has demonstrated strong expertise across various industries, including Manufacturing, Logistics, Insurance, Real Estate, Automotive, Retail, Healthcare, Education, and Nonprofit sectors. Clients have praised their exceptional customer service, adaptability to project needs, and effective communication. Overall sentiment reflects satisfaction with their call center solutions, particularly in enhancing operational efficiency and improving customer experiences. Potential clients in these industries can anticipate reliable support, tailored services, and a commitment to quality.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation Other Industry IT Services Education Arts, entertainment & music Advertising & marketing Healthcare Chemicals & Biotechnology Nonprofit Financial services Sports Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 34 projectsUassist.ME is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews indicate a 100% positive feedback rate, highlighting their effective communication and problem-solving skills, with a notable 28% reduction in dropped calls and improved CSAT scores. Clients appreciate their professionalism and dedication to managing customer interactions.
Reviews mention Efficient
The reviews highlight a consistently positive sentiment regarding Uassist.ME's efficiency. Clients noted their quick turnaround times, such as a 24-hour response rate, and praised their time management, stating that deadlines are consistently met. One client emphasized their dependability and the ability to fill free time effectively. Overall, Uassist.ME is recognized for its competent and efficient service, contributing significantly to clients' operational success and cost-effectiveness.-
BPO for Financial Services Company
4.5 Aug 19, 2021We’ve never had issues with deadlines — I think that their time management is excellent. Also, the problems that have been presented to us are minimal, so there are no concerns there. In terms of communication, we use Microsoft Teams, Outlook, emails, and weekly check-in calls with the whole team to ensure that everything’s on track.
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BPO & Virtual Assistance for Restaurant
5.0 Jul 20, 2020Uassist.ME has very fast turnaround times, usually within 24 hours. They keep a very detailed record of the time spent on tasks, which I feel is financially efficient. Having worked together so long, they know our brand and our clients.
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Customer Service for Craft Spirits E-Commerce Business
5.0 Mar 9, 2020The efficiency and competency of the employees are great. Uassist.me's VA has been able to completely free up one of our employees to now go in a different direction for the business, which has been extremely important to us.
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Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 4 projectsROI CX Solutions is a Customer Service BPO specializing in Customer Support Outsourcing. According to 100% positive feedback, they deliver timely solutions and demonstrate excellent project management. Clients appreciate their cultural fit and improved responsiveness under new leadership, making them a reliable choice for remote customer care and call center solutions.
2 of 4 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, clients have praised ROI CX Solutions for their effective customer support management and flexibility in adapting to unique needs. Notable improvements include a 25% reduction in response time and a rise in customer satisfaction scores. Clients specifically highlighted the team's professionalism and responsiveness, particularly under new leadership. While some suggested a need for more proactive training initiatives, overall sentiment remains highly positive, reflecting ROI CX Solutions' commitment to delivering value and enhancing operational efficiency.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Jewelry Retailer
5.0 — ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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See All Locations (2)Fort Lauderdale, FL
6451 North Federal Highway
Fort Lauderdale, FL 3330850 - 75
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Call Center Services10% HR Consulting10% Sales OutsourcingFocus Areas
33% Phone Support Services34% Chat Support Services25% Email Support Services +18% Order Processing & TakingSee all 189 projectsRemote CoWorker is a Customer Service BPO that excels in providing remote support across various industries, focusing on administrative, operational, and customer service tasks. Reviewers unanimously praise their exceptional responsiveness and project management capabilities. Approximately 90% of the feedback highlights their ability to enhance efficiency and communication while seamlessly integrating into clients' operations, contributing to improved productivity and organizational growth.
Reviews mention Timely
Client feedback on Remote CoWorker highlights their consistent timeliness in project delivery and responsiveness. Clients have noted that tasks are completed on or ahead of schedule, such as meeting project milestones and effectively managing deadlines. For instance, one client remarked on how their assistant met all project deadlines and communicated effectively. Overall, the sentiment reflects a high level of satisfaction with Remote CoWorker's punctuality and proactive approach to client needs.-
Back Office Outsourcing for HVAC Co
5.0 Oct 7, 2024Remote Coworker met and exceeded all expectations, including and especially in regards to timeliness.
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Virtual Assistance for Financial Advisory & Consulting Firm
5.0 Sep 29, 2024Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Back Office Outsourcing for Construction Company
5.0 Sep 26, 2024She has delivered on time and is very responsive and communicative.
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Virtual Assistance & Content Marketing for SaaS Enterprise
4.5 Aug 13, 2024They delivered on time. They are quick to respond to needs.
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Social Media Marketing & Content Creation for Healthcare Co
5.0 Aug 8, 2024Nova has delivered items on time.
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17 of 18 reviews are 5 stars3 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
Recent reviews for Remote CoWorker highlight an overwhelmingly positive sentiment, with clients praising their responsiveness, effective communication, and the quality of virtual assistants provided. For instance, the CEO of Tiana Alexandria LLC noted a significant increase in social media engagement, while the Director of All-Steps Formation Riding commended the exceptional organization and support during onboarding. Clients consistently reported timely delivery of tasks and high satisfaction with the tailored assistance they received, indicating Remote CoWorker's strong alignment with client needs.Was this helpful?
4 of 7 Phone Support Services reviews are 5 stars1 new review for Phone Support Services in past 6 monthsLess than $10,000 avg. project costPhone Support Services Experience
Remote CoWorker has received predominantly positive feedback for their Phone Support Services, with 86% of reviews highlighting their effective communication and timely project delivery. Clients noted improvements in response times, organization, and overall efficiency. Specific strengths include their adaptability, skillful virtual assistants, and alignment with client values. While 14% mentioned areas for improvement, such as training resources, most reviewers expressed satisfaction with the quality of service provided and the positive impact on their operations.
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18 of 24 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 24 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Transportation Company
5.0 — Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Search Engine Optimization +310% Call Center Services10% Data Annotation Services10% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 54 projectsTask Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.
Industry Experience
Task Virtual has demonstrated expertise across several industries, including Consumer Products, Financial Services, Information Technology, Advertising & Marketing, Arts & Entertainment, Education, and others. Clients praised their tailored SEO strategies, exceptional project management, and understanding of specific industry needs. Sentiment is overwhelmingly positive, with notable strengths in improving online visibility, enhancing customer service, and optimizing operational efficiency. This diverse experience positions Task Virtual as a strong fit for clients seeking targeted support in marketing, customer service, and back office operations.
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Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services EducationWas this helpful?
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This provider is fluent in 7 languages:
- Bengali
- English
- French
- Hindi
- Panjabi
- Sindhi
- Spanish
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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$480 60 Hours VA – Flexible support for key tasks. $699 Part-Time VA – 100 hours of dedicated assistance. $999 Full-Time VA – 160 hours of expert virtual supportView PackagesPart Time Virtual Assistant
Our Full-Time Virtual Assistant plan includes 160 hours of dedicated support per month. Your VA will handle admin tasks, CRM management, customer support, research, content creation, eCommerce management, and more. Get a skilled, trained, and reliable assistant working exclusively for you at a cost-effective rate.Was this helpful?
See All Locations (17)Miami, FL
4300 Biscayne Boulevard
Miami, FL 331371
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
60% Phone Support Services20% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 24 projectsAnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.
Industry Experience
The service provider demonstrates strong expertise in the Manufacturing and Legal sectors, receiving positive feedback for quality and efficiency. Clients in Manufacturing report significant savings and trust in service quality, while Legal clients appreciate prompt support and reliability. Overall, the sentiment is favorable across industries, with noted strengths in call handling and customer service. Potential clients in these sectors can expect reliable, cost-effective solutions tailored to their needs.
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Financial services Energy & natural resources Manufacturing Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications Retail Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as providing good value for money, with one reviewer noting savings of thousands of dollars monthly. Another client highlighted the affordability and reliability of the service, indicating that it is 'worth the money.' However, some clients suggested that pricing could be more competitive, indicating room for improvement in cost-effectiveness. Overall, sentiment is positive, with clients appreciating the quality of service relative to its cost.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsCloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Support for ABA Therapy Center
5.0 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
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$5,000+Undisclosed10 - 49Tampa, FL
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Southwest Recovery Services for their impressive 50% success rate in collections, recovering significant amounts from overdue accounts. A client noted the effective communication and project management, stating that the team has successfully prevented accounts from aging. The owner, Steve, received specific commendation for his sales expertise. Overall, the feedback is highly positive, with no suggested areas for improvement.Was this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
See All Locations (10)Tampa, FL
625 E Twiggs Street
Tampa, FL 33602+1.813.530.9303
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
20% Customer Service Outsourcing60% Call Center Services10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
75% Phone Support Services15% Chat Support Services5% Email Support Services +15% Order Processing & TakingSee all 20 projectsAnswering Service Care is a Customer Service BPO specializing in 24/7 call center solutions, providing call screening, forwarding, and bilingual support. Reviews highlight a 100% satisfaction rate regarding professional service and responsiveness, with 66% mentioning their bilingual capabilities as a standout feature. Clients consistently commend their effective communication and alignment with company values.
Reviews mention Great project management
Clients have expressed strong satisfaction with Answering Service Care's project management, highlighting their effective communication and meticulous information capture. One client noted, "They always capture the information accurately, which is extremely beneficial for us," emphasizing the tailored approach of staff training. Overall, feedback indicates a high level of confidence in the team's ability to manage projects efficiently and meet specific client needs.-
Call Center Services for Video Production & Creative Company
5.0 Jun 30, 2023Describe their project management. Did they deliver items on time? How did they respond to your needs? Super prudent & on-time. They tailored their service to our needs and were pleasant to work with.
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Call Center Services for IT Tech & Consulting Company
5.0 Jul 16, 2020How effective was the workflow between your team and theirs? They have maintained a very effective workflow. The friendliness of their staff stands out. They got to know our clients!
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0 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Answering Service Care, highlighting their professionalism and thoroughness. A notable instance includes Wild Bill's Soda Co., which praised the service for enabling 24/7 connectivity with franchisees and ensuring ease of communication. Clients commend the company's responsiveness and timely project management, with no significant areas for improvement identified. Overall, the sentiment reflects a strong endorsement of their services.Was this helpful?
1 of 3 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Craft Beverage Company
4.0 — Answering Service Care provided call center services for a craft beverage company. The team handled call screening, forwarding, and customer service support. Read moreWas this helpful?
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$1,000+$25 - $49 / hr250 - 999Ocala, FL
Services provided
60% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
75% Phone Support Services15% Order Processing & Taking10% Email Support ServicesSee all 1 projectsAnsafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.
Industry Experience
Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.Was this helpful?
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
50% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +310% IT Managed Services10% IT Staff Augmentation5% Business ConsultingFocus Areas
20% Phone Support Services30% Chat Support Services30% Email Support Services +120% Order Processing & TakingSee all 5 projectsEvateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.
Reviews mention Proactive
Clients have highlighted Evateck's proactive problem-solving and adaptability as key strengths. One client noted their impressive customized approach and flexibility in addressing specific business needs, which significantly enhanced customer satisfaction. Additionally, their responsiveness and commitment to deadlines were commended, leading to measurable outcomes such as decreased response times and higher customer retention rates. Overall, the sentiment regarding Evateck's proactive engagement is highly positive, with clients expressing satisfaction with their tailored support strategies.-
Customer Support for Ammunition Manufacturing Company
5.0 Apr 6, 2024We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability. Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines. From the outset, our collaboration with Evateck was aimed at improving our customer support strategy.
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3 of 3 Phone Support Services reviews are 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
Evateck has received overwhelmingly positive feedback for its Phone Support Services, with 90% of clients reporting satisfaction and success in optimizing customer support. Key strengths include quick response times, effective lead qualification, and a personalized approach that integrates seamlessly with clients' teams. Clients noted a significant reduction in response times from hours to minutes and highlighted Evateck's professionalism and adaptability. Areas for improvement include gaining more industry-specific experience, particularly in medical and language support.
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4 of 4 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Social Media Management Co
5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read moreWas this helpful?
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
61% Customer Service Outsourcing19% Call Center Services10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Phone Support Services10% Chat Support Services10% Email Support ServicesSee all 3 projectsArise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.
Reviews mention Helpful
Clients have consistently highlighted Arise's helpfulness as a significant strength, noting their ability to effectively address organizational needs. One client specifically mentioned that their experience has been 'very good,' emphasizing that there is 'no need to improve' on the service provided. Additionally, Arise's support has led to substantial time and cost savings, further reinforcing the positive sentiment surrounding their helpfulness in delivering outbound marketing services.-
Marketing Services for Manufacturing Company
5.0 Nov 2, 2017The service provider has been described as helpful, which indicates a positive experience with their support and assistance. The ongoing relationship since 2006 highlights the consistent helpfulness and satisfaction over a long period. Their clients express no need for improvement, suggesting a high level of helpfulness in their service delivery.
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Industry Experience
Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.Was this helpful?
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UndisclosedUndisclosed250 - 999Tallahassee, FL
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 8 projectsPATLive is a comprehensive phone answering service provider known for assisting small businesses with efficient call management and customer interaction. Across multiple reviews, 100% of clients commend PATLive for significant time savings, enhanced customer impressions, and reliable 24/7 service. Although occasionally noted as expensive, 83% highlight their excellent customer service and ability to scale business operations effectively, making them a valuable investment for time-constrained entrepreneurs.
Industry Experience
PATLive has demonstrated expertise across various industries, notably Sports, Real Estate, and Healthcare. In the Sports sector, clients appreciate their effective call screening and 24/7 availability. Real Estate clients highlight their ability to streamline communication and enhance lead management, resulting in improved operational efficiency. In Healthcare, the prompt response to client inquiries has proven essential. Overall, feedback is highly positive, suggesting PATLive is particularly well-suited for small operations seeking reliable phone answering services.
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Sports Real estate HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive PATLive as a valuable investment, with feedback highlighting their effectiveness in managing calls and enhancing business efficiency. For instance, one client noted spending around $2,000 over several years, emphasizing that despite being "expensive," the service solved critical operational challenges. Another client stated, "Working with PATLive is money well-spent," confirming that their support justifies the cost. Overall, while some clients mentioned the pricing as high, they consistently acknowledged the quality of service and the time saved as significant value.Was this helpful?
More responsive than most other service providers
Get in TouchPATLive is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Customer Service Outsourcing30% Business Consulting25% Call Center Services +120% Market ResearchFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 23 projectsMiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read moreWas this helpful?
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
30% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +215% IT Managed Services10% Digital StrategyFocus Areas
40% Phone Support Services25% Email Support Services20% Order Processing & Taking +115% Chat Support ServicesSee all 3 projectsALPHA BPO Corp is a customer support and call center services provider known for their expertise in delivering efficient and effective support solutions. With over 85% positive feedback across reviews, clients commend their industry experience, significant impact on productivity, and partnership approach. Notably, 100% of reviewers highlight their exceptional project management skills and customer satisfaction.
Reviews mention Accessible
Clients commend ALPHA BPO Corp for their accessibility and responsiveness, noting that supervisors are always available for communication via platforms like WhatsApp. One client highlighted the team's willingness to work beyond contracted hours to resolve issues, indicating a commitment to service. Feedback reflects a strong partnership approach, with ALPHA BPO treating client businesses as their own, thus fostering a collaborative environment. Overall sentiment regarding accessibility is overwhelmingly positive.-
Call Center Services for Software Development Company
5.0 Jan 18, 2022I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.
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Industry Experience
ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.Was this helpful?
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Social Media Marketing +220% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsGIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.
Industry Experience
GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Bradenton, FL
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 4 projectsPerfect Data Entry is a company specializing in back office services, helping businesses save time and reduce in-house work through efficient data entry and form processing. Overall, 100% of the feedback is positive, highlighting their ability to save clients significant amounts of time and money, improve organization, and enhance operational efficiency.
Industry Experience
Perfect Data Entry has received positive feedback across several industries, including Automotive, IT Services, Information Technology, and Business Services. Clients praise their efficiency, cost-effectiveness, and ability to save significant time and money. The Automotive sector appreciates their consistent daily assistance, while IT and Information Technology clients value enhanced data organization and security. Business Services customers commend their speed and accuracy. Overall, the sentiment is highly favorable, indicating a strong fit for organizations seeking reliable back office support in these sectors.
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Automotive IT Services Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Perfect Data Entry generally perceive the company as providing excellent value for money, often highlighting significant cost savings. One client noted a monthly savings of $3,000 by outsourcing tasks, while another reported savings of $400,000 monthly. The pricing structure is typically billed monthly or based on services rendered, which clients find flexible and beneficial. Overall sentiment indicates satisfaction with both cost-effectiveness and quality of service.Was this helpful?
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$5,000+< $25 / hr10,000+Tampa, FL
Services provided
30% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +210% Back Office Outsourcing10% Social Media MarketingFocus Areas
68% Phone Support Services32% Email Support ServicesSYKES is a Customer Service Outsourcing company. They are headquartered in Tampa, Florida and Chicago, Illinois, and their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10,000+Fort Lauderdale, FL
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Email Marketing20% HR ConsultingFocus Areas
100% Phone Support ServicesDocVA, an Email Marketing company, was established in 2000. They specializes in Email Marketing and Call Center Services.
Read more -
$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
90% Customer Service Outsourcing10% Call Center ServicesFocus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesSage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Miami, FL
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Other IT Consulting and SI +320% Transcription10% Business Consulting10% Financial ConsultingFocus Areas
100% Phone Support ServicesMedusind, a Back Office Outsourcing company, is headquartered in Miami, Florida. Launched in 2002, the team specializes in Back Office Outsourcing and other IT consulting and SI.
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
60% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
70% Phone Support Services15% Chat Support Services15% Email Support ServicesSee all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
Read more -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
50% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
77% Phone Support Services23% Order Processing & TakingSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention Great team
Clients consistently commend the company for its exceptional team and customer service. One client highlighted their 'great customer service and ability to answer concerns,' emphasizing the team's dedication to valuing customers. Another remarked, 'They are a great company to work with,' noting the positive impact of their personnel. Overall, the sentiment reflects strong satisfaction with the team's professionalism and responsiveness, indicating a solid fit for potential collaborations.-
Customer Service and Product Support for Business Services Company
5.0 Nov 2, 2017They value their customers and have great people working for them.
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Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
Read All ReviewsSelect Industry to see insights
Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
50% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingFocus Areas
20% Phone Support Services40% Chat Support Services40% Email Support ServicesSee all 1 projectsAt Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
Read more -
$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing20% TranslationFocus Areas
40% Phone Support Services25% Chat Support Services20% Email Support Services +115% Order Processing & TakingTopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Palm Beach Gardens, FL
Services provided
15% Customer Service Outsourcing30% Staffing20% Back Office Outsourcing +220% Business Consulting15% RecruitingFocus Areas
75% Phone Support Services25% Order Processing & TakingVirtuallyinCredible is a Palm Beach Gardens, Florida-based Staffing company. Their services include Staffing and Business Consulting.
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UndisclosedUndisclosed50 - 249Fort Myers, FL
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Event ManagementFocus Areas
90% Phone Support Services10% Email Support ServicesIn Fort Myers, Florida, Intercept of Florida is a call center. They provide Call Center Services and Customer Service Outsourcing and were founded in 1990.
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$1,000+< $25 / hr10 - 49Orlando, FL
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing15% Social Media Marketing +310% Direct Marketing10% Email Marketing5% AccountingFocus Areas
70% Phone Support Services30% Chat Support ServicesSynergy BPO is a Customer Service Outsourcing company. Located in Orlando, Florida, their small team offers Customer Service Outsourcing and Back Office Outsourcing. The company was founded in 2020.
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$1,000+Undisclosed10 - 49Palm Beach Gardens, FL
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesFocus Areas
100% Phone Support ServicesFounded in 2023, Answer Assist LLC is a small Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Miami Lakes, FL
Services provided
58% Customer Service Outsourcing12% Call Center Services10% Direct Marketing +210% E-Commerce Development10% Graphic DesignFocus Areas
65% Phone Support Services35% Email Support ServicesFounded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Largo, FL
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
60% Phone Support Services40% Order Processing & TakingEnergyCare, a call center company and Customer Service Outsourcing company, was founded in 2012. The team offers Call Center Services and Customer Service Outsourcing and is in Largo, Florida.
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UndisclosedUndisclosed10 - 49Lakewood Ranch, FL
Services provided
20% Customer Service Outsourcing20% Pay Per Click20% SMS Marketing +220% Sales Outsourcing20% Search Engine OptimizationFocus Areas
100% Phone Support Services99 Calls, a SEO services firm, was established in 2010. They offers Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed250 - 999Coconut Creek, FL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
30% Phone Support Services35% Chat Support Services35% Email Support ServicesAnswering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
55% Customer Service Outsourcing25% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
10% Phone Support Services50% Chat Support Services30% Email Support Services +110% Order Processing & TakingBetter Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49St. Augustine, FL
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingAnswerAide is a small call center company located in St. Augustine, Florida. The team specializes in Call Center Services and Sales Outsourcing.
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Undisclosed< $25 / hr10 - 49Loxahatchee, FL
Services provided
30% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% StaffingFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesCustomer Service Outsourcing company Skillgo was launched in 2023. The agency offers Customer Service Outsourcing and Sales Outsourcing, and is small.
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$1,000+$25 - $49 / hr50 - 249West Palm Beach, FL
Services provided
25% Customer Service Outsourcing50% Conversion Optimization25% Other Digital MarketingFocus Areas
15% Phone Support Services60% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesSee all 1 projectsLiveforce is a Customer Service Outsourcing (CSO) company specializing in call center solutions and after-hours customer care. The company receives 100% positive feedback for its professional service, notably saving clients time and money by efficiently managing calls and messages without the need for in-house staff. Clients commend their seamless integration, with 100% noting the professionalism and effectiveness of their services.
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$1,000+< $25 / hr10 - 49Medley, FL
Services provided
15% Customer Service Outsourcing65% Call Center Services10% Back Office Outsourcing +110% TranslationFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingKavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesReception 24/7 is a small Sheffield, England-based answering service company. The team focuses on Call Center Services and Sales Outsourcing.
Read moreSee All Locations (2)Orlando, FL
6314 Kingspointe Parkway, Suite 1
Orlando, FL 32819888-977-7247
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UndisclosedUndisclosed50 - 249Largo, FL
Services provided
33% Customer Service Outsourcing34% Call Center Services33% Back Office OutsourcingFocus Areas
46% Phone Support Services38% Chat Support Services16% Email Support ServicesLaunched in 2014, NuView Marketing is a midsize Largo, Florida-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Tampa, FL
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingBridgers Solution is a call center service based in Tampa, Florida. They specialize in Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr2 - 9Orlando, FL
Services provided
20% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +315% HR Outsourcing15% Recruiting15% Sales OutsourcingFocus Areas
30% Phone Support Services35% Chat Support Services25% Email Support Services +110% Order Processing & TakingSee all 4 projectsDisa Innovations is a Customer Service BPO specializing in high-quality contact center solutions, including customer support and appointment setting. The company received overwhelmingly positive feedback, with 100% of reviewers noting their effective project management and ability to tailor services to specific business needs, resulting in enhanced customer support and efficiency.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Contact Center Services for Construction Company
5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read moreWas this helpful?
Industry Experience
Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
Read All ReviewsSelect Industry to see insights
ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.Was this helpful?
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UndisclosedUndisclosed2 - 9Tequesta, FL
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
50% Phone Support Services50% Email Support ServicesSmall Customer Service Outsourcing and Sales Outsourcing company LeadSales, is in Tequesta, Florida. Their services include Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Port St. Lucie, FL
Services provided
40% Customer Service Outsourcing35% Back Office Outsourcing25% Call Center ServicesFocus Areas
31% Phone Support Services38% Chat Support Services31% Order Processing & TakingIVox Solutions is a Customer Service Outsourcing company. Established in 2011, their team offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49Orlando, FL
Services provided
10% Customer Service Outsourcing30% Recruiting15% HR Outsourcing +415% Staffing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
Industry Experience
Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
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Logistics & Supply ChainWas this helpful?
More responsive than most other service providers
Get in TouchCombine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Orlando, FL
7345 West Sand Lake Road
Orlando, FL 328192 - 5
+5511988150945
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$1,000+$25 - $49 / hr10 - 49Fort Lauderdale, FL
Services provided
15% Customer Service Outsourcing20% Commercial Financing20% Financial Advising & Planning +315% Business Consulting15% Document Digitization & Management15% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCommercial Financing company Residual Ecom is located in Fort Lauderdale, Florida. Founded in 2018, the team specializes in Commercial Financing and Financial Advising & Planning.
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$1,000+$50 - $99 / hr10 - 49Wekiwa Springs, FL
Services provided
20% Customer Service Outsourcing15% Back Office Outsourcing15% HR Outsourcing +515% Sales Outsourcing10% Branding10% Finance & Accounting Outsourcing (FAO)10% Web Development5% Digital StrategyFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSource Your Staff is a Customer Service Outsourcing company. They were established in 2023, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Weston, FL
Services provided
16% Customer Service Outsourcing24% Call Center Services20% Back Office Outsourcing +320% Recruiting10% Business Consulting10% TranscriptionFocus Areas
50% Phone Support Services50% Order Processing & TakingGolden Gate BPO Solutions is an answering service. Founded in 2006, the agency is in Weston, Florida. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Panama City, FL
Services provided
25% Customer Service Outsourcing25% AI Consulting25% Back Office Outsourcing +125% Call Center ServicesFocus Areas
50% Phone Support Services30% Chat Support Services20% Email Support ServicesDash BPO Panamá is an answering service company. Launched in 2010, the agency is in Panama City, Florida. Their team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Orlando, FL
Services provided
30% Customer Service Outsourcing48% Call Center Services12% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
27% Phone Support Services40% Order Processing & Taking33% Chat Support ServicesEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
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Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 14 Florida Customer Service Phone Support Companies
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Phone Support Services60% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$50,000+Undisclosed1,000 - 9,999Fort Lauderdale, FL
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.6/40.016/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
20% Customer Service Outsourcing75% Phone Support Services80% Other -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
60% Customer Service Outsourcing75% Phone Support Services40% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing20% Phone Support Services50% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
61% Customer Service Outsourcing80% Phone Support Services39% Other -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
22.9/40.016.2/20 Reviews2.2/10 Clients & Experience4.6/10 Market PresenceService focus
30% Customer Service Outsourcing40% Phone Support Services70% Other -
$5,000+< $25 / hr10 - 49Miami, FL
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$1,000+< $25 / hr250 - 999Bradenton, FL
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$5,000+< $25 / hr10,000+Tampa, FL
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Customer Service Outsourcing68% Phone Support Services70% Other -
UndisclosedUndisclosed10,000+Fort Lauderdale, FL
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
90% Customer Service Outsourcing50% Phone Support Services10% Other -
UndisclosedUndisclosed1,000 - 9,999Miami, FL
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$1,000+< $25 / hr50 - 249Miami, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing70% Phone Support Services40% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing77% Phone Support Services50% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing20% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$1,000+< $25 / hr250 - 999Palm Beach Gardens, FL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
15% Customer Service Outsourcing75% Phone Support Services85% Other -
UndisclosedUndisclosed50 - 249Fort Myers, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing90% Phone Support Services80% Other -
$1,000+< $25 / hr10 - 49Orlando, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing70% Phone Support Services60% Other -
$1,000+Undisclosed10 - 49Palm Beach Gardens, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
34% Customer Service Outsourcing100% Phone Support Services66% Other -
$1,000+< $25 / hr250 - 999Miami Lakes, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
58% Customer Service Outsourcing65% Phone Support Services42% Other -
UndisclosedUndisclosed50 - 249Largo, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing60% Phone Support Services50% Other -
UndisclosedUndisclosed10 - 49Lakewood Ranch, FL
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other
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