Top Telemarketing Companies in the United Kingdom
From London’s financial district to Manchester’s media scene and Scotland’s fast-growing fintech hubs, the United Kingdom is a prime market for performance-driven telemarketing. The right UK telemarketing partner can power a qualified pipeline with compliant outbound calling, appointment setting, and B2B lead generation.
Clutch makes the search easier by verifying client reviews, case studies, and service expertise so you can compare agencies by ratings, industries served, pricing, and location. Use filters for budget, hourly rate, company size, and industry to shortlist partners that fit your go-to-market goals across the UK and EMEA. Start with nationwide leaders, or zero in on city-based specialists and vertical experts to accelerate outcomes. Explore these additional directories:
• Telemarketing Companies in London
• Telemarketing Companies in Birmingham
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United KingdomServices provided
Focus Areas
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$5,000+Undisclosed50 - 249Serves United KingdomServices provided
Focus Areas
See all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
-
$1,000+$100 - $149 / hr10 - 49Horsham , England
Services provided
Focus Areas
See all 18 projectsVirtual Sales Limited specializes in Contact Center Services, offering comprehensive outbound call center and lead generation solutions. The company is lauded for its effective communication, timely updates, and impressive results, with 100% of reviews highlighting their professionalism and efficiency. Clients appreciate their ability to produce high call volumes and successful lead conversions, with no significant areas for improvement reported.
-
$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
Focus Areas
See all 45 projectsParagon Sales Solutions is a company specializing in telemarketing services, including inbound and outbound call center operations, customer support services, and lead generation. Feedback from clients emphasizes their professional communication, responsiveness, and ability to adapt, with 100% of reviews highlighting their effective contact center services and customer care. Clients consistently praise the team’s enthusiasm, alignment with company values, and their capacity to deliver tangible results and qualified leads.
-
$1,000+Undisclosed250 - 999London, England
Services provided
Focus Areas
See all 68 projectsTop Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.
-
$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
Focus Areas
See all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
-
UndisclosedUndisclosed50 - 249London, England
Services provided
Focus Areas
See all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
-
$250,000+$25 - $49 / hr250 - 999Leeds, England
Services provided
Focus Areas
See all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
-
$1,000+$25 - $49 / hr10 - 49Crewe, England
Services provided
Focus Areas
See all 1 projectsProspect Connect is a company specializing in Contact Center Services, particularly in outbound telemarketing. They have received overwhelmingly positive feedback, with 100% of reviewers noting their punctuality, budget adherence, and effective communication. Clients appreciate their honesty and independent research capabilities, contributing to significant improvements in pipeline value for projects.
-
$1,000+< $25 / hr50 - 249London, England
Services provided
Focus Areas
See all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
-
UndisclosedUndisclosed10 - 49Burscough, England
Services provided
Focus Areas
See all 3 projectsFace for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.
-
$1,000+< $25 / hr250 - 999London, England
Services provided
Focus Areas
See all 1 projectsCALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.
-
$1,000+$50 - $99 / hr10 - 49Crewe, England
Services provided
Focus Areas
See all 5 projectsReveGro is a company specializing in Customer Support Services and Telemarketing Services, particularly focusing on lead generation and feedback collection. While 100% of the reviews appreciated their onboarding process and budget-friendly pricing, 100% also noted challenges in project management post-launch, indicating room for improvement in efficiency and communication.
-
$10,000+$50 - $99 / hr50 - 249Brighton, England
Services provided
Focus Areas
Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999London, England
Services provided
Focus Areas
Online Giants is a call center founded in 2013. The company offers Call Center Services and Customer Service Outsourcing.
Read more -
$250,000+< $25 / hr1,000 - 9,999London, England
Services provided
Focus Areas
Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
Read more -
$1,000+< $25 / hr10 - 49North Walsham, England
Services provided
Focus Areas
Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10,000+London, England
Services provided
Focus Areas
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read more -
$10,000+$25 - $49 / hr1,000 - 9,999Bridgnorth, England
Services provided
Focus Areas
Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Lowestoft , England
Services provided
Focus Areas
Established in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Services provided
Focus Areas
Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Portchester, England
Services provided
Focus Areas
Answering service Ultracomms was founded in 2004. The firm provides Call Center Services, and is small.
Read more -
$10,000+Undisclosed250 - 999London, England
Services provided
Focus Areas
MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Chester, England
Services provided
Focus Areas
Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
Read more -
$1,000+Undisclosed50 - 249London , England
Services provided
Focus Areas
TelemarketingPower.com is an answering service company. Their midsize team is located in Surry Hills, Australia and Los Angeles, California. Their services include Call Center Services.
Read more -
Undisclosed$50 - $99 / hr10 - 49Horsham, England
Services provided
Focus Areas
Founded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Penryn, England
Services provided
Focus Areas
See all 1 projectsSentics Customer Care Ltd provides call answering services, as evidenced by their engagement with London Intensive LTD. Reviews highlight their professionalism and effective workflow, with clients expressing satisfaction in the seamless and efficient service provided. Overall, Sentics Customer Care Ltd is recognized for their high level of professionalism and ease of collaboration.
-
$1,000+< $25 / hr10 - 49Norwich, England
Services provided
Focus Areas
See all 1 projectsCompare Telemarketing Agency provides comprehensive Telemarketing Services, specializing in both Outbound Call Center and Contact Center Services. Reviews highlight their success in increasing lead conversion rates and improving call efficiency, while emphasizing their innovative strategies and exceptional responsiveness. Clients appreciate their alignment with company values, though they suggest more detailed progress updates for enhanced transparency.
-
$5,000+< $25 / hr1,000 - 9,999London , England
Services provided
Focus Areas
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read more -
$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
Services provided
Focus Areas
Lemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Andover, England
Services provided
Focus Areas
Angel Call Handling is a small telephone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr50 - 249Port glasgow, Scotland
Services provided
Focus Areas
RMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Glasgow, Scotland
Services provided
Focus Areas
Go-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Stockport, England
Services provided
Focus Areas
Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read more -
$10,000+$150 - $199 / hr50 - 249Blackburn, England
Services provided
Focus Areas
Granby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
Read more -
$1,000+< $25 / hr10 - 49London, England
Services provided
Focus Areas
IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
Read more -
$5,000+$25 - $49 / hr10 - 49London , England
Services provided
Focus Areas
Founded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
Read more -
$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
Focus Areas
See all 1 projectsThe Lead Generation Company is a telemarketing services provider specializing in outbound call center operations and lead generation. However, 100% of the reviews reflect negative feedback, highlighting their inefficacy, lack of professionalism, and failure to meet contractual obligations. Reviewers consistently report an absence of tangible results and unproductive communication practices.
-
$1,000+< $25 / hr2 - 9Preston, England
Services provided
Focus Areas
Business Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services.
Read more -
$1,000+Undisclosed10 - 49Dorking, England
Services provided
Focus Areas
Novus Business Connections Limited, a small Direct Marketing company, is based in Dorking, England. Their services include Direct Marketing and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Harlow, England
Services provided
Focus Areas
Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249London, England
Services provided
Focus Areas
Microtalk is a call center service. Their team is in London, England and Kolkata, India and provides Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9London, England
Services provided
Focus Areas
Sugar Beet is a Business Consulting company. The small London, England-based team offers Business Consulting and Call Center Services. The firm was founded in 2015.
Read more -
$1,000+< $25 / hr250 - 999Salford, England
Services provided
Focus Areas
Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
Read more -
$10,000+< $25 / hr2 - 9Wembley, England
Services provided
Focus Areas
Cybrosys Communications is a call center company based in Wembley, England and Abbottabad, Pakistan. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Marlow, England
Services provided
Focus Areas
Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
Read more -
Undisclosed$25 - $49 / hr2 - 9Cheadle, England
Services provided
Focus Areas
Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249London, England
Services provided
Focus Areas
Call center company Smart Call Solutions Pvt Ltd was founded in 2022. The team offers Call Center Services and Digital Strategy.
Read more -
$1,000+< $25 / hr250 - 999East Yorkshire, England
Services provided
Focus Areas
In East Yorkshire, England, KC Contact Centres is a call center. Founded in 1999, the team specializes in Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Southend-on-sea, England
Services provided
Focus Areas
Launched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Borough Green, England
Services provided
Focus Areas
Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.
Read more -
$1,000+< $25 / hr10,000+Milton Keynes, England
Services provided
Focus Areas
Konecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 11 United Kingdom Telemarketing Services
-
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Call Center Services100% B2C Telemarketing & telesales80% Other -
$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Ability to deliver
31.4/40.018.2/20 Reviews6.4/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services100% B2C Telemarketing & telesales75% Other -
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
$1,000+Undisclosed250 - 999London, England
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services10% B2C Telemarketing & telesales90% Other -
$250,000+$25 - $49 / hr250 - 999Leeds, England
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
19% Call Center Services100% B2C Telemarketing & telesales81% Other -
$1,000+$25 - $49 / hr10 - 49Crewe, England
Ability to deliver
21.9/40.016.2/20 Reviews1.7/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services100% B2C Telemarketing & telesales60% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services40% B2C Telemarketing & telesales90% Other -
UndisclosedUndisclosed10 - 49Burscough, England
Ability to deliver
22.3/40.015.6/20 Reviews0.4/10 Clients & Experience6.3/10 Market PresenceService focus
50% Call Center Services50% B2C Telemarketing & telesales50% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
16.3/40.01.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services100% B2C Telemarketing & telesales60% Other -
$1,000+$50 - $99 / hr10 - 49Crewe, England
Ability to deliver
21/40.015.2/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services30% B2C Telemarketing & telesales60% Other -
$10,000+$50 - $99 / hr50 - 249Brighton, England
Ability to deliver
9.9/40.00/20 Reviews3.7/10 Clients & Experience6.2/10 Market PresenceService focus
40% Call Center Services75% B2C Telemarketing & telesales60% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
7.6/40.00/20 Reviews3.6/10 Clients & Experience4/10 Market PresenceService focus
80% Call Center Services100% B2C Telemarketing & telesales20% Other -
$250,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
7.6/40.00/20 Reviews0/10 Clients & Experience7.6/10 Market PresenceService focus
35% Call Center Services35% B2C Telemarketing & telesales65% Other -
$1,000+< $25 / hr10 - 49North Walsham, England
Ability to deliver
8.2/40.00/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services100% B2C Telemarketing & telesales50% Other -
UndisclosedUndisclosed10,000+London, England
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services80% B2C Telemarketing & telesales77% Other -
$10,000+$25 - $49 / hr1,000 - 9,999Bridgnorth, England
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
57% Call Center Services90% B2C Telemarketing & telesales43% Other -
UndisclosedUndisclosed50 - 249Lowestoft , England
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
80% Call Center Services100% B2C Telemarketing & telesales20% Other -
$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services50% B2C Telemarketing & telesales75% Other -
$1,000+< $25 / hr10 - 49Portchester, England
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Call Center Services100% B2C Telemarketing & telesales -
$10,000+Undisclosed250 - 999London, England
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services95% B2C Telemarketing & telesales70% Other -
UndisclosedUndisclosed10 - 49Chester, England
Ability to deliver
10/40.00/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
100% Call Center Services25% B2C Telemarketing & telesales -
$1,000+Undisclosed50 - 249London , England
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services100% B2C Telemarketing & telesales -
Undisclosed$50 - $99 / hr10 - 49Horsham, England
Ability to deliver
7.6/40.00/20 Reviews1.4/10 Clients & Experience6.1/10 Market PresenceService focus
90% Call Center Services50% B2C Telemarketing & telesales10% Other -
UndisclosedUndisclosed2 - 9Penryn, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Call Center Services100% B2C Telemarketing & telesales20% Other -
$1,000+< $25 / hr10 - 49Norwich, England
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services100% B2C Telemarketing & telesales50% Other
Latest Telemarketing Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
UK Telemarketing FAQs
Hiring a United Kingdom–based telemarketing agency gives you teams who understand UK buyers, compliance, and regional nuances. Native or regionally matched accents, familiarity with UK procurement cycles, and knowledge of local holidays and time zones improve connect rates and conversation quality.
UK firms also design campaigns within ICO, GDPR, and PECR rules, screen against the Telephone Preference Service (TPS), and align scripts for Ofcom guidance—crucial for brand safety. If you sell into Europe or North America, many UK agencies provide extended-hour coverage to reach EMEA and U.S. prospects from one hub.
Budgets vary because of factors like complexity, industry, and commercial model. On Clutch, most UK-based telemarketing firms charge:
- Hourly rates: £18 – £45 per agent for standard outbound; £35 – £70 for specialized B2B/SDR work.
- Per-appointment pricing: £150 – £600+ based on ICP seniority, deal value, and qualification criteria.
- Monthly retainers: £2,500 – £12,000 for one to three full-time equivalents (FTEs) plus campaign management.
- Setup/onboarding: £500 – £3,000 for data sourcing, scripts, tech stack/CRM integration, and training.
Keep in mind that enterprise and multi-channel programs can exceed these ranges. Some agencies also use blended UK/nearshore teams to optimize cost while maintaining quality and compliance.
UK telemarketing agencies cover a wide spectrum:
- Technology and SaaS for pipeline creation and demos
- Financial services and fintech for regulated outreach and appointment setting
- Manufacturing, engineering, and logistics targeting distributors and enterprise buyers
- Healthcare and life sciences with PECR/GDPR-safe engagement
- Professional services, legal, and accounting for B2B lead gen and event follow-up
- Energy, renewables, and utilities for B2B outreach to commercial accounts
- Property and facilities management for multi-site, national accounts
- Validate compliance – Ask how they handle GDPR, PECR, Ofcom rules, TPS screening, and data processing agreements.
- Check proof of outcomes – Look for UK case studies, sample call recordings, conversion metrics, and client references in your sector.
- Align on qualification – Define MQL/SQL criteria, ICPs, territories, and disqualification rules before launch.
- Review operations – Confirm QA processes, coaching cadence, call monitoring, and script testing methodology.
- Confirm integrations – Ensure they can work in your CRM/marketing stack and report on funnel KPIs.
Maximize Clutch’s vetted directories and data-driven resources to guide your search. Leverage the filters to easily find firms by the average client ratings, budget, and industry expertise.
- No TPS screening, unclear consent handling, or reluctance to sign a DPA
- Vague qualification criteria or “pay-per-lead” models without strict definitions and show-rate safeguards
- Inability to share sample scripts, call frameworks, or anonymized recordings
- Reporting limited to dials and talk time rather than meetings, show rates, SQLs, and pipeline value
- Long lock-in contracts without a reasonable pilot period or exit clause
- No visibility into data sources, enrichment methods, or list hygiene
- Overreliance on offshore calling with no quality controls, training plan, or accent coaching for UK audiences
Never settle for less. If you ever come across these red flags on firms you’re looking into, just take that as a warning sign and just continue your search.