Top Call Center Services & Voice Services in Connecticut
1 Leaders 15 Contenders
53 Companies
List of the Top Connecticut Call Center Companies & Voice Services
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$10,000+Undisclosed50 - 249Serves ConnecticutServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsSalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.
Reviews mention Puts the customer first
SalesRoads demonstrates a strong customer-first approach, as evidenced by client feedback highlighting their responsiveness and commitment to understanding specific business needs. Clients appreciate the collaborative nature of their project management, with one noting that SalesRoads operates as an integral part of their organization, actively working to achieve shared goals. The emphasis on developing targeted lead lists and the dedication to driving results significantly contribute to positive client perceptions of the company.-
Sales Outsourcing for FinTech Company
5.0 May 1, 2024The Project Management Team was very responsive, even had a high level of involvement from the owner. What is unique about Salesroads is their commitment to deeply understanding our success metrics and focus on delivering ROI / Performance.
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Sales Outsourcing Services for Investment Management Company
5.0 Oct 31, 2023SalesRoads has an amazing hands-on approach to building a strategic program. We discussed my current sales methodology, what was working and not working, and what I needed to do to hit my aggressive sales targets. Since then, he has also been very responsive to my needs, discussing the strategy and any new initiatives that might redefine that strategy.
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Sales Outsourcing for SaaS Provider
5.0 Oct 17, 2023SalesRoads has an amazing project management program. They are very responsive and work to continually iterate so that they can help you exceed your sales goals. They operate as part of your organization from both a strategy and execution standpoint, and you can tell they really care about driving results for their clients.
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Prospecting for IT Consulting Firm
5.0 Aug 9, 2019I respect how much their reps care about their work; it’s not just about making the most money to them. A couple of months ago, we hit a lull in meetings, so I told my point of contact that I needed to bring in another company. They said that they only wanted what was best for my business and were completely honest about it all.
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28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads is perceived as offering strong value for money, with clients frequently highlighting their effective pricing structures and high-quality service. One client noted that they chose SalesRoads for their excellent culture fit and good value for cost, leading to a $500,000 potential revenue pipeline. Others reported a 14% conversion rate for booked meetings, exceeding expectations. Overall, clients commend SalesRoads for their responsiveness and commitment to achieving measurable results, often noting that the ROI from their services significantly outweighs the investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves ConnecticutServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves ConnecticutServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Collaborative
Helpware has received overwhelmingly positive feedback regarding their collaborative approach. Clients highlighted the proactive communication and teamwork, noting that Helpware's management team provided clear updates and daily reports, fostering a sense of partnership. One client emphasized feeling like 'their only client,' showcasing the individualized attention and collaborative spirit. Overall, clients appreciated Helpware's commitment to aligning with their goals and enhancing operational efficiency through effective collaboration.-
Staff Aug & Back Office Outsourcing for Cybersecurity Co
5.0 May 13, 2025All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative. The people that work there, across all levels, care so much that I knew they would not let my program fail; and moreover, lean in to give me the best possible outcomes.
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Inbound, Outbound, & Back Office for Pain Management Practice
5.0 Oct 18, 2018I can’t praise them enough. We feel like we’re their only client. The Helpware team provides daily reports for each department through Google Docs and e-mails, but we use a communication software as well. It’s a highly collaborative partnership. I feel like we’re one team.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves ConnecticutServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249Farmington, CT
Services provided
100% Sales OutsourcingSee all 22 projectsStrategic Sales & Marketing is a company specializing in Contact Center Services with a focus on telemarketing and outbound call center services. Across the reviews, the company is praised for its exceptional lead generation and sales appointment services, with around 90% of reviewers highlighting their successful outcomes and professional approach. Clients consistently commend Strategic Sales & Marketing for their flexibility, attention to detail, and ability to integrate with client workflows. Opportunities for improvement, such as better dashboard technology, are minimal and rarely mentioned.
Reviews mention Personable
Clients consistently highlight the personable nature of Strategic Sales & Marketing, noting their team members' ability to build genuine relationships with prospects. One client remarked on their 'pleasant persistence' in scheduling follow-ups, which led to valuable connections that would not have been made otherwise. Another emphasized the importance of treating the team as 'fellow employees' to enhance collaboration. Overall, the sentiment reflects appreciation for their friendly and engaging approach, contributing positively to client relationships.-
Customer Acquisition Services for Product Security Company
5.0 Feb 21, 2018They're both personable and tenacious. I've gotten feedback from several customers that Strategic Sales team members are very persistent about scheduling a follow-up appointment but do so in a pleasant way. There are a number of prospects that I would never have connected with if they hadn’t kept sending them information and scheduling calls.
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9 of 14 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing for Health & Human Services Consultancy
5.0 — Strategic helped develop strategies and administered telemarketing services aimed at establishing marketing business with medical centers, hospitals, and nonprofit organizations. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive overall sentiment regarding the cost and value for money of Strategic Sales & Marketing. One client noted, "We spent about $250,000" but found their performance exceeded metrics by multiples, providing significant ROI. Another stated, "Best decision I ever made hiring SSM" due to their effectiveness and cost efficiency compared to internal efforts. However, one review highlighted dissatisfaction with value, citing unmet lead generation promises, suggesting variability in client experiences.Was this helpful?
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr10 - 49Stonington, CT
Services provided
50% Call Center Services50% Back Office OutsourcingDSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed2 - 9West Hartford, CT
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Unified Communications Consulting & SI +4 services15% IT Managed Services10% Cybersecurity10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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$25,000+Undisclosed50 - 249Somers, CT
Services provided
40% Call Center Services30% Contract Manufacturing10% Commercial Property Management +2 services10% Content Marketing10% Direct MarketingCt home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing.
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$5,000+$25 - $49 / hr10 - 49Glastonbury, CT
Services provided
20% Sales Outsourcing15% Content Marketing10% Customer Service Outsourcing +10 services10% Email Marketing5% Event Marketing5% Graphic Design5% Market Research5% Marketing Strategy5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video Marketing5% Web DesignPartner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Services provided
60% Call Center Services20% Accounting20% Custom Software DevelopmentHeadquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
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UndisclosedUndisclosed50 - 249Cromwell, CT
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100% Call Center ServicesTelserv LLC, an answering service, was founded in 2002. The agency provides Call Center Services.
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UndisclosedUndisclosed50 - 249Glastonbury, CT
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100% Call Center ServicesPrime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Rocky Hill, CT
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70% Call Center Services30% IT Managed ServicesGlobal Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.
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UndisclosedUndisclosed250 - 999West Hartford, CT
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50% Call Center Services30% Back Office Outsourcing10% Pay Per Click +1 service10% Search Engine OptimizationREVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Stamford, CT
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60% Call Center Services40% Customer Service OutsourcingPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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UndisclosedUndisclosed50 - 249Orange, CT
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70% Call Center Services30% Customer Service OutsourcingLaunched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Milford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store is a Business Consulting company. Established in 1979, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Waterbury, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 2001, Affordable Locksmith Services is a small Business Consulting company located in Waterbury, Connecticut. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New Canaan, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSuper Locksmith Services is a small Business Consulting company headquartered in New Canaan, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSafe & Key Store, a Business Consulting company, is located in Hartford, Connecticut. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Meriden, CT
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25% Back Office Outsourcing25% Business Consulting25% Commercial Property Management +1 service25% Sales OutsourcingLock Safe Services is a Business Consulting company founded in 1994. The company provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New Haven, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementMetro Locksmith Services is a Business Consulting company. They are headquartered in New Haven, Connecticut and have small team. They focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpert Locksmith Services is a Business Consulting company. The company is headquartered in Greenwich, Connecticut. Their team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Customer Service OutsourcingGallery Locksmith Store is a Business Consulting company. Their small team is in Stamford, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Ridgefield, CT
Services provided
30% Call Center Services20% Accounting20% Back Office Outsourcing +2 services20% Custom Software Development10% Customer Service OutsourcingOfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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UndisclosedUndisclosed10 - 49Wallingford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementMaster Locksmith Store is a Business Consulting company. Their team is based in Wallingford, Connecticut and offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Rocky Hill, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Store is a Business Consulting company. The company is located in Rocky Hill, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Galaxy Locksmith Store is located in Stamford, Connecticut. Established in 1995, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bloomfield, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementHeadquartered in Bloomfield, Connecticut, Advantage Locksmith Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 1994.
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UndisclosedUndisclosed10 - 49Darien, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBaldwin Locksmith Store, a small Business Consulting company, is located in Darien, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49West Hartford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpress Locksmith Store, a Business Consulting company, was established in 1993. Located in West Hartford, Connecticut, the team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Waterbury, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAll Day Locksmith Service is a small Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were founded in 1986.
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UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Central Locksmith Store was established in 1996. The team provides Business Consulting and Back Office Outsourcing and is located in Greenwich, Connecticut.
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$100,000+$150 - $199 / hr250 - 999Shelton, CT
Services provided
10% Call Center Services25% Search Engine Optimization15% Affiliate Marketing +5 services15% Social Media Marketing10% Conversion Optimization10% Demand Generation Marketing10% Digital Strategy5% Performance MarketingLQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
Read moreSee All Locations (3)Shelton, CT
100 Beard Sawmill Rd
Shelton, CT 0648441 - 49
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UndisclosedUndisclosed10 - 49West Hartford, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Keystone Locksmith Shop is located in West Hartford, Connecticut. They specialize in Business Consulting and Back Office Outsourcing and were established in 2000.
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UndisclosedUndisclosed10 - 49Simsbury, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSuper Locksmith Services, a Business Consulting company, is headquartered in Simsbury, Connecticut. They offer Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49East Haven, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLock & Key Shop is a small Business Consulting company founded in 1979. Their team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Glastonbury, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBased in Glastonbury, Connecticut, Amber Locksmith Store is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Norwalk, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Elite Locksmith Services is headquartered in Norwalk, Connecticut. They focus on Business Consulting and Back Office Outsourcing and were established in 1997.
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UndisclosedUndisclosed10 - 49Plainville, CT
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Central Locksmith Store is headquartered in Plainville, Connecticut. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
40% Call Center Services40% Back Office Outsourcing10% IT Managed Services +1 service10% IT Strategy ConsultingCentral Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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$10,000+$150 - $199 / hr2 - 9Shelton, CT
Services provided
5% Call Center Services65% Sales Outsourcing10% Demand Generation Marketing +4 services5% Account-Based Marketing5% Business Consulting5% Direct Marketing5% Email MarketingSee all 5 projectsCold Call Me is a contact center services provider specializing in outbound call center and telemarketing services. They achieved a 37.4% conversation-to-outcome rate and an 88.8% ICP precision for Gatherer's Granola, showcasing their effectiveness in customer support services. While praised for their responsiveness and adaptability, 100% of reviewers noted a need for improved transparency in billing practices.
1 of 3 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Cold Call Me has received mixed feedback over the last six months. Clients praised the company's ability to design tailored outreach campaigns and maintain effective communication, resulting in significant outcomes for some, such as 180+ qualified meetings for a granola company. However, other clients reported disappointing results, citing poor project management, vague reporting, and inadequate meeting qualifications, leading to no tangible business outcomes. Overall, while some clients commend Cold Call Me's responsiveness and alignment with their needs, others express concerns about execution and accountability.Was this helpful?
Industry Experience
Cold Call Me has garnered varied feedback across industries such as management consulting, supply chain and logistics, and food and beverage. In management consulting, they demonstrated strong expertise in outbound sales strategies and CRM management, leading to measurable success. Conversely, in supply chain and logistics, feedback was largely negative, citing poor communication and lack of tangible business results. In the food and beverage sector, they achieved notable success in generating qualified leads and meetings. Overall, they are well-regarded in consulting and food industries but have room for improvement in logistics.
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Food & Beverage Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Cold Call Me has received mixed feedback regarding its cost and value for money. While one client noted that the pricing fit their budget and reflected good value, another expressed disappointment, stating that despite a significant investment, they experienced no tangible business outcomes. Additionally, a third client indicated a desire for improved transparency regarding project costs and billing. Overall, sentiments vary, highlighting the importance of aligning expectations with deliverables.Was this helpful?
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UndisclosedUndisclosed10 - 49Middletown, CT
Services provided
35% Call Center Services35% Translation30% Customer Service OutsourcingWeb Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingSee all 10 projectsACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
Reviews mention Efficient
The feedback regarding ACC's efficiency is overwhelmingly positive. Clients note their ability to save time and resources, with one stating they save approximately $3,000 annually and another saving between $500 to $1,500 monthly. Specific comments highlight ACC's quick response times and adherence to company guidelines, reinforcing their reputation for efficiency. However, some clients suggest improvements in personal engagement, indicating that while effective, their approach could benefit from a more personable touch.-
Customer Verification for Business Service
4.5 Nov 2, 2017They are not very personable, but they are efficient. Efficiency.
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Customer Phone Support for Consumer Products Firm
4.0 Aug 11, 2017It makes the work easier, they are very efficient. They are honest and efficient.
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Read 10 Reviews4 of 10 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.
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Other industries Legal Financial services Retail Government Consumer Products Other Industry Information technologyWas this helpful?
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UndisclosedUndisclosed50 - 249Southington, CT
Services provided
20% Call Center Services30% Logistics & Supply Chain Consulting20% Fulfillment +2 services20% Warehousing & Distribution10% Freight forwardingHeadquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Shelton, CT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +4 services10% Graphic Design10% Search Engine Optimization10% Web Design10% Web DevelopmentBased in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Milford, CT
Services provided
50% Call Center Services50% IoT DevelopmentTricom Systems is a small Milford, Connecticut-based call center service and IoT development company. Their services include Call Center Services and IoT development.
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UndisclosedUndisclosed2 - 9Stratford, CT
Services provided
50% Call Center Services50% IT Strategy ConsultingHeadquartered in Stratford, Connecticut, The Mercury Group is a small telephone answering service and IT strategy consulting company. The team offers Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Southbury, CT
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50% Call Center Services50% IT Strategy ConsultingAnswering service and IT strategy consulting company DVP Technologies is located in Southbury, Connecticut. They focus on Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Hartford, CT
Services provided
15% Pay Per Click15% Sales Outsourcing15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% Video MarketingEstablished in 2020, Northland Marketing LLC is a small social media marketing firm. Their team specializes in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Manchester, CT
Services provided
10% Advertising10% Broadcast Video10% Content Marketing +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DesignLaunched in 2003, E Circle Marketing is an Advertising company. Their services include Advertising and Social Media Marketing.
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UndisclosedUndisclosed2 - 9New Haven, CT
Services provided
25% Fractional CMO Services20% Branding20% Content Marketing +2 services20% Sales Outsourcing15% Marketing StrategyChief Seconds is a Fractional CMO Services company. They are headquartered in New Haven, Connecticut, and their services include Fractional CMO Services and Branding.
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UndisclosedUndisclosed2 - 9Easton, CT
Services provided
15% Graphic Design15% Marketing Strategy15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Design10% Pay Per ClickAxiomdigita Marketing is a small Easton, Connecticut-based Marketing Strategy company. The team provides Marketing Strategy and Social Media Marketing.
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List of the Top 1 Connecticut Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed10 - 49Stamford, CT
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
70% Call Center Services30% Other -
$5,000+< $25 / hr10 - 49Stonington, CT
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+Undisclosed2 - 9West Hartford, CT
Ability to deliver
10.2/40.00/20 Reviews5/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$25,000+Undisclosed50 - 249Somers, CT
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services60% Other -
$5,000+$25 - $49 / hr10 - 49Glastonbury, CT
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed50 - 249Cromwell, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Glastonbury, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Rocky Hill, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed250 - 999West Hartford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Stamford, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed50 - 249Orange, CT
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed10 - 49Milford, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Waterbury, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10 - 49New Canaan, CT
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other
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