Top BPO Companies in Massachusetts

Ratings Updated: April 1, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Puts the customer first
Clients consistently commend Unity Communications for prioritizing customer needs and providing exceptional support. One client noted their ability to treat the business as their own, showcasing a culture of kindness and dedication. Another highlighted their responsiveness and commitment, stating they go above and beyond, resulting in smoother operations and reduced errors. Overall, the sentiment reflects a strong appreciation for Unity's customer-first approach, with clients expressing satisfaction and trust in their capabilities.

Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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Reviews mention Proactive
Client feedback consistently highlights Remote CoWorker's proactive approach as a key strength. Multiple clients noted their ability to anticipate needs and adapt to shifting priorities, with one stating the team 'delivered work on time and aligned outputs to the requested format.' Clients appreciated the proactive communication, with one remarking on the team's capability to handle tasks without requiring repeated follow-ups. Overall, the sentiment is overwhelmingly positive, emphasizing reliability and initiative in project management.

Lead Generation for Party Rental Services Co

5.0 Feb 9, 2024

The talent pool spoke English really well and many of their teammates took their own initiative to improve my business.
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Back-Office Outsourcing & Appointment Setting for SaaS Firm

5.0 Oct 24, 2023

They were proactive and did more work than I was expecting.
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Back-Office Outsourcing for Business Consulting Firm

5.0 Nov 18, 2024

The account manager Glena has the unique talent to anticipate our needs, proactively follows up and goes above and beyond. She feels personally invested in our success!
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SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

5.0 Sep 20, 2024

What I found most impressive about this virtual assistant company is their ability to tailor services to meet individual client needs. Their proactive communication and commitment to delivering high-quality work, combined with a diverse skill set, truly set them apart in the industry.
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Customer Service Outsourcing for Attorney Firm

5.0 Mar 21, 2025

They have done an amazing job they follow up on a daily basis with prospects to help them decide if they are ready to move forward. If I ever need any of them to reach out to a prospect they immediately get on it and have it done for when I ask for a follow up.
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14 of 14 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.
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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Massachusetts

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Aberdeen

0.5 1 review

Undisclosed

Undisclosed

50 - 249

Waltham, MA

Services provided

25% Back Office Outsourcing

25% Content Marketing

25% Market Research +2 services

13% Sales Outsourcing

12% Call Center Services

Aberdeen is a lead generation company known for its name recognition in the industry. However, client feedback indicates significant dissatisfaction, as 100% of the reviews highlighted issues with lead quality and lack of collaboration, resulting in no successful conversions. Clients suggest improvements in quality assurance and flexibility with billing when performance metrics are unmet.

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Industry Experience

Aberdeen has experience primarily in the Software industry, with feedback highlighting challenges in lead generation efforts. Clients noted a lack of quality assurance on leads and unsatisfactory conversion rates, resulting in negative sentiment. While the company has name recognition, it has been criticized for not meeting key performance indicators (KPIs) and for inflexible billing practices. Potential clients in the Software sector may want to approach with caution, as other providers may offer more collaborative support.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed dissatisfaction with Aberdeen's overall cost and value for money. One reviewer noted that after investing in a lead generation pilot program, they received 48 leads with zero conversions or successful outcomes, leading to the suspension of the project. Despite reaching out for a pricing concession due to unmet KPIs, the request was denied, highlighting a lack of flexibility in billing practices. Overall, the sentiment indicates that clients feel the services do not justify the costs.
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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stoughton, MA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company Golden Locksmith Services offers Business Consulting and Back Office Outsourcing. They were established in 1981.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Massachusetts

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Massachusetts

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Innovative
Clients have consistently praised Big Outsource for its innovative solutions tailored to specific business needs. One reviewer highlighted their ability to deliver not only effective but also innovative services that enhanced operational efficiency and visual appeal. This sentiment reflects a strong overall approval, emphasizing the company's commitment to quality and adaptability in addressing client challenges.

Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Massachusetts

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Cyber World Staff

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Graphic Design +2 services

20% Search Engine Optimization

20% Social Media Marketing

Cyber World Staff is a social media marketing firm located in Boston, Massachusetts. The team offers Social Media Marketing and Search Engine Optimization.
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Votacall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

45% Call Center Services

40% Cloud Consulting & SI

15% Customer Service Outsourcing

Votacall, a small answering service, is located in Boston, Massachusetts. The team specializes in Call Center Services and cloud consulting & SI.
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XCM Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Quincy, MA

Services provided

100% Back Office Outsourcing

Located in Quincy, Massachusetts, XCM Solutions, LLC is a Back Office Outsourcing company. They specialize in Back Office Outsourcing.
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Information Mapping

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Quincy, MA

Services provided

50% Back Office Outsourcing

25% Content Marketing

25% Corporate Training & Coaching

Information Mapping is a Quincy, Massachusetts-based Back Office Outsourcing company. They offer Back Office Outsourcing and Content Marketing.
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HMI Performance Incentives

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Norwood, MA

Services provided

50% Marketing Strategy

25% Back Office Outsourcing

25% Customer Service Outsourcing

HMI Performance Incentives is a Marketing Strategy company founded in 1980. The agency offers Marketing Strategy and Back Office Outsourcing, and is midsize.
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Alyce

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

50% Marketing Strategy

25% Back Office Outsourcing

25% Customer Service Outsourcing

Alyce is a Boston, Massachusetts-based Marketing Strategy company. Their services include Marketing Strategy and Back Office Outsourcing.
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Greater Boston Legal Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

100% Back Office Outsourcing

Greater Boston Legal Services is a Back Office Outsourcing company founded in 1900. Located in Boston, Massachusetts, the team offers Back Office Outsourcing.
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Fort Point Payments, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

100% Back Office Outsourcing

Fort Point Payments, Inc. Is a Back Office Outsourcing company. The team provides Back Office Outsourcing, and the firm is based in Boston, Massachusetts.
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IMP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

100% Back Office Outsourcing

IMP is a Back Office Outsourcing company. Based in Boston, Massachusetts, the team specializes in Back Office Outsourcing.
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Blue Glass Solutions

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Townsend, MA

Services provided

20% AI Development

20% Call Center Services

20% Content Moderation Services +2 services

20% Corporate Training & Coaching

20% Customer Service Outsourcing

Blue Glass Solutions is an AI company. They are in Townsend, Massachusetts and have small team of experts. Their services include Artificial Intelligence and Call Center Services.
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Peerless Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

25% Branding

25% Content Marketing

25% Marketing Strategy +1 service

25% Sales Outsourcing

Founded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.
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Torc

Not yet reviewed

$25,000+

$50 - $99 / hr

50 - 249

Boston, MA

Services provided

20% Back Office Outsourcing

20% DevOps Managed Services

20% Generative AI +2 services

20% IT Staff Augmentation

20% Staffing

Torc, an IT staff augmentation company, was founded in 2021. The team provides IT staff augmentation and Back Office Outsourcing.
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Boston Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Burlington, MA

Services provided

25% Back Office Outsourcing

25% IT Staff Augmentation

25% Recruiting +1 service

25% Staffing

Boston Services is a small IT staff augmentation company. Founded in 2014, the team provides IT staff augmentation and Back Office Outsourcing.
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Vestmark

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Wakefield, MA

Services provided

30% Accounting

30% Back Office Outsourcing

20% Business Consulting +1 service

20% Custom Software Development

Vestmark is an Accounting company. They are headquartered in Wakefield, Massachusetts. Their team specializes in Accounting and Back Office Outsourcing.
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APC Integrated

Not yet reviewed

$250,000+

$150 - $199 / hr

10 - 49

Quincy, MA

Services provided

25% Cloud Consulting & SI

25% Search Engine Optimization

25% Web Design +2 services

13% Customer Service Outsourcing

12% Call Center Services

Established in 2003, APC Integrated is a cloud consulting & SI company. The firm provides cloud consulting & SI and Search Engine Optimization, and is small.
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Outbound Sales Pro

5.0 1 review

$1,000+

Undisclosed

50 - 249

Boston, MA

Services provided

20% Account-Based Marketing

20% CRM Consulting and SI

20% Demand Generation Marketing +2 services

20% Email Marketing

20% Sales Outsourcing

Outbound Sales Pro (OSP) is the top appointment setting and lead generation company helping B2B founders and sales leaders scale for a fraction of the cost of an in-house team. We generate hundreds
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Business and Professional Exchange, Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Beverly, MA

Services provided

100% Call Center Services

Business and Professional Exchange, Inc. Is a call center. Headquartered in Beverly, Massachusetts, their small team specializes in Call Center Services. The company was launched in 1976.
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CROCKER

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Springfield, MA

Services provided

60% Call Center Services

40% IT Managed Services

CROCKER is an answering service company. They focus on Call Center Services and IT managed services and were founded in 1963. The agency is based in Springfield, Massachusetts.
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Meduvi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Woburn, MA

Services provided

50% Back Office Outsourcing

50% Recruiting

Back Office Outsourcing and Recruiting company Meduvi focuses on Back Office Outsourcing and Recruiting. They are headquartered in Woburn, Massachusetts.
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EasyAsk Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burlington, MA

Services provided

35% Call Center Services

25% AI Development

25% E-Commerce Development +1 service

15% Sales Outsourcing

EasyAsk Technologies, Inc. Is a call center. Their small team is based in Burlington, Massachusetts. Their services include Call Center Services and Artificial Intelligence.
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JAM PIPELINE

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Boston, MA

Services provided

30% Sales Outsourcing

20% Business Consulting

15% Corporate Training & Coaching +4 services

10% CRM Consulting and SI

10% Recruiting

10% Staffing

5% AI Consulting

Established in 2022, JAM PIPELINE, a small Sales Outsourcing company, is located in Boston, Massachusetts. Their team provides Sales Outsourcing and Business Consulting.
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Global Link Language Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

60% Translation

20% Call Center Services

20% Content Marketing

Global Link Language Services is a Translation company. They are based in Boston, Massachusetts. Their team specializes in Translation and Call Center Services.
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Intelligent AI World

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Boston, MA

Services provided

20% AI Consulting

20% AI Development

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

SEO agency Intelligent AI World focuses on Search Engine Optimization and Web Development. They are located in Boston, Massachusetts.
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Blue Vase Marketing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Beverly, MA

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% Fulfillment +2 services

20% Graphic Design

20% Warehousing & Distribution

Blue Vase Marketing, a graphic design company, was launched in 2009. The agency focuses on Graphic Design and Call Center Services, and is midsize.
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Medical Practice Management & Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orange, MA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Corporate Law

20% Corporate Training & Coaching

Medical Practice Management & Consulting, LLC is a Business Consulting company. Based in Orange, Massachusetts, the firm specializes in Business Consulting and Back Office Outsourcing.
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Global Conversion Agency

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Medford, MA

Services provided

15% Content Marketing

15% Email Marketing

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Back Office Outsourcing

10% Mobile App Development

10% Pay Per Click

10% Web Development

Global Conversion Agency is a social media marketing firm established in 2020. The company focuses on Social Media Marketing and Content Marketing, and is midsize.
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Intellitech Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Framingham, MA

Services provided

40% Call Center Services

40% Sales Outsourcing

20% Email Marketing

Midsize answering service Intellitech Solutions, is headquartered in Framingham, Massachusetts. Their services include Call Center Services and Sales Outsourcing.
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Text, Inc.

Not yet reviewed

$250,000+

$300+ / hr

250 - 999

Boston, MA

Services provided

25% Customer Service Outsourcing

25% Ecommerce Marketing

25% IT Strategy Consulting +2 services

15% AI Development

10% AI Consulting

Headquartered in Wrocław, Poland and Boston, Massachusetts, Text, Inc. Is an IT strategy consulting company. They offer IT strategy consulting and Customer Service Outsourcing.
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Boston, MA

101 Arch Street
Boston, MA 02110
2 - 5

+1 857-347-4433

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Bluebill Advisors, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

50% Back Office Outsourcing

50% Content Marketing

Headquartered in Boston, Massachusetts, Bluebill Advisors, Inc. Is a Back Office Outsourcing and Content Marketing company. The team provides Back Office Outsourcing and Content Marketing.
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Reveneer

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lexington, MA

Services provided

35% Call Center Services

35% Corporate Training & Coaching

30% Recruiting

Call center company Reveneer is based in Lexington, Massachusetts. They offer Call Center Services and Corporate Training & Coaching and were founded in 2012.
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HfS Research

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cambridge, MA

Services provided

40% Back Office Outsourcing

15% AI Development

15% Cybersecurity +2 services

15% HR Consulting

15% IT Managed Services

HfS Research is a Back Office Outsourcing company. They are based in Cambridge, England and Cambridge, Massachusetts, and their services include Back Office Outsourcing and Artificial Intelligence.
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Cambridge, MA

One Mifflin Place, Suite 400 Harvard Square
Cambridge, MA 02138
2 - 5

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Propertybase

0.5 1 review

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

25% Back Office Outsourcing

25% CRM Consulting and SI

25% Marketing Strategy +1 service

25% Web Design

Propertybase is a company providing website and CRM solutions, particularly in the real estate sector. However, according to the review, there were significant issues with customer service and project management, with no measurable positive outcomes reported. The feedback was predominantly negative, highlighting a deficiency in timely communication and service delivery.

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Industry Experience

Propertybase has received mixed feedback primarily within the real estate industry. Clients have expressed concerns over inadequate project management, delayed deliverables, and poor customer service, indicating a significant area for improvement. While the company offers valuable CRM and website solutions, their execution has led to client dissatisfaction. Potential clients in real estate should carefully consider these factors before engaging with Propertybase, as the overall sentiment reflects challenges in meeting client expectations.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed concerns regarding Propertybase's overall value for money, highlighting instances where the cost did not align with the service delivered. One client noted the company was chosen for its 'good value for the cost,' yet faced significant issues with project management and service delivery, resulting in business losses. Another pointed out the expectation of payment despite unmet contractual obligations, indicating a perceived lack of value relative to costs incurred.
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Skyword

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Boston, MA

Services provided

30% Content Marketing

30% Search Engine Optimization

20% Back Office Outsourcing +1 service

20% ECM Consulting and SI

Skyword is a Content Marketing company. In Boston, Massachusetts, the company was launched in 2010. Their team specializes in Content Marketing and Search Engine Optimization.
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Lex Marketing Agency

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Saugus, MA

Services provided

15% Graphic Design

15% Social Media Marketing

15% Web Design +6 services

15% Web Development

10% Advertising

10% Print Design

10% Sales Outsourcing

5% E-Commerce Development

5% Logo

Lex Marketing Agency is a social media marketing agency established in 2022. The small team provides Social Media Marketing and Web Design.
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Vcall Global

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Needham, MA

Services provided

50% Back Office Outsourcing

50% Call Center Services

Established in 2003, Vcall Global is a call center service and Back Office Outsourcing company. The company provides Call Center Services and Back Office Outsourcing.
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HW Staffing Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Taunton, MA

Services provided

40% HR Consulting

30% Call Center Services

20% Accounting +1 service

10% Other

HW Staffing Solutions is a HR Consulting company. Their team is in Taunton, Massachusetts and Brockton, Massachusetts. The agency focuses on HR Consulting and Call Center Services.
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Constant Contact

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Waltham, MA

Services provided

20% Email Marketing

20% Social Media Marketing

15% Ecommerce Marketing +3 services

15% Event Marketing

15% SMS Marketing

15% Sales Outsourcing

Constant Contact is a social media marketing agency. The firm is based in Waltham, Massachusetts. Their services include Social Media Marketing and Email Marketing.
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Data Hub Boston

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Newton, MA

Services provided

40% Back Office Outsourcing

15% Accounting

15% Custom Software Development +2 services

15% Web Design

15% Web Development

Data Hub Boston is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were founded in 2004. The company is in Newton, Massachusetts.
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Stevens Business Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lowell, MA

Services provided

35% Business Consulting

30% Back Office Outsourcing

25% Corporate Training & Coaching +1 service

10% Customer Service Outsourcing

Launched in 1953, Stevens Business Services, a small Business Consulting company, is headquartered in Lowell, Massachusetts. Their services include Business Consulting and Back Office Outsourcing.
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Consforc

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Burlington, MA

Services provided

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Cloud Consulting & SI +7 services

10% Custom Software Development

10% Cybersecurity

10% IT Managed Services

10% Mobile App Development

10% Recruiting

10% Staffing

10% UX/UI Design

Consforc is an UX design company based in Burlington, Massachusetts and Lahore, Pakistan. Established in 2009, the team provides UX/UI Design and BI & big data consulting & SI.
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The MikMac Group

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Plymouth, MA

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% Digital Strategy

10% Ecommerce Marketing

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Branding agency The MikMac Group was launched in 2011. The small team provides Branding and Marketing Strategy.
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Access Telemarket

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Andover, MA

Services provided

50% Call Center Services

50% Sales Outsourcing

Access Telemarket is a small answering service and Sales Outsourcing company. They provide Call Center Services and Sales Outsourcing and were established in 1981.
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MetroMedical Answering Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chelmsford, MA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

MetroMedical Answering Services is a phone answering service and Customer Service Outsourcing company. Their team provides Call Center Services.
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DealerFocus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Andover, MA

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

DealerFocus is a Sales Outsourcing company. Based in North Andover, Massachusetts, the team specializes in Sales Outsourcing and Call Center Services.
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Covenir

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Worcester, MA

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Founded in 2016, Covenir is a Back Office Outsourcing and Customer Service Outsourcing company. The small team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Olmstead Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

20% AI Consulting +1 service

20% BI & Big Data Consulting & SI

Olmstead Associates is a Business Consulting company. Based in Boston, Massachusetts, the team provides Business Consulting and Back Office Outsourcing.
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business.com

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Waltham, MA

Services provided

25% Content Marketing

25% Marketing Strategy

25% Pay Per Click +2 services

13% Sales Outsourcing

12% Call Center Services

Business.com is a Content Marketing company established in 1992. Their team focuses on Content Marketing and Marketing Strategy.
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Inbox Insight

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Framingham, MA

Services provided

25% Email Marketing

25% Market Research

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Inbox Insight is a Market Research company. They were launched in 2010, and their services include Market Research and Email Marketing.
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Framingham, MA

1661 Worcester Road Suite 207
Framingham, MA 01701
101 - 150

015084245330

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