Top BPO Companies in Massachusetts

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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United States (34) Australia (1) Canada (1) Ireland (1)

San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Trustworthy
The feedback indicates a strong sentiment of trustworthiness regarding Remote CoWorker. A client noted their 'wonderful' and 'talented' assistant, emphasizing that the company exceeded expectations. Additionally, the client highlighted the positive company response and alignment of values, which contributed to their trust in the service. Overall, the reviews reflect a high level of confidence in Remote CoWorker's reliability and professionalism.

Back-Office Services for Seafood Business

4.5 Feb 20, 2024

We expect more professionalism from some of the managers. I hope they are the ones to lead more by example, especially with how they treat their VAs. Other than that, we find the company trustworthy.
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Back Office Outsourcing for Event Planning Co

4.0 Mar 12, 2025

The company's response was positive and they were described as trustworthy. Overall, they did well.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Massachusetts

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Adaptable
Clients consistently commend TECHSPEED INC for their adaptability, particularly in responding to unforeseen challenges during product development. One reviewer highlighted their impressive flexibility in addressing bugs and providing valuable feedback, stating, 'I truly appreciated their flexibility.' This responsiveness allowed the team to quickly scale operations and adjust to evolving project needs, demonstrating a strong commitment to client success.

Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Global Link Language Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

60% Translation

20% Call Center Services

20% Content Marketing

Global Link Language Services is a Translation company. They are based in Boston, Massachusetts. Their team specializes in Translation and Call Center Services.
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Boston, MA

71 Commercial Street, Suite 218
Boston, MA 02109
6 - 9

617.451.6655

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Intelligent AI World

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Boston, MA

Services provided

20% AI Consulting

20% AI Development

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

SEO agency Intelligent AI World focuses on Search Engine Optimization and Web Development. They are located in Boston, Massachusetts.
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Boston, MA

50 Causeway Street
Boston, MA 02114
2 - 5

+1 (419) 973-3408

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Massachusetts

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Exceptional performance
Clients have consistently praised Boldr. for their exceptional performance, highlighting their commitment to timely project delivery and adaptability. Tractive noted their 'exceptional responsiveness to our needs' and effective communication, while the AI automation company commended Boldr.'s ability to integrate seamlessly and improve accuracy significantly. Overall, feedback reflects a strong sentiment of satisfaction, with clients emphasizing Boldr.'s dedication to customization and a supportive work culture that fosters collaboration and success.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

We have been partnering with BoldR for outsourced customer support for the past four years, and our experience with their project management has been highly positive. BoldR consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements.
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Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

The accuracy of our work has improved significantly since Boldr. came onboard. The task I’m referring to is impossible to hit with 100% accuracy, but we’re hitting 80% accuracy right now, which is very high. The task is very nuanced and complex. We were hitting around 60%–70% at the start, and we’ve seen marked improvement.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Massachusetts

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Massachusetts

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Blue Vase Marketing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Beverly, MA

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% Fulfillment +2 services

20% Graphic Design

20% Warehousing & Distribution

Blue Vase Marketing, a graphic design company, was launched in 2009. The agency focuses on Graphic Design and Call Center Services, and is midsize.
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Beverly, MA

100 Cummings Center Suite 354-B
Beverly, MA 01915
50 - 75

+1.800.489.9006

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Medical Practice Management & Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orange, MA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Corporate Law

20% Corporate Training & Coaching

Medical Practice Management & Consulting, LLC is a Business Consulting company. Based in Orange, Massachusetts, the firm specializes in Business Consulting and Back Office Outsourcing.
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Orange, MA

131 West Main Street
Orange, MA 01364
21 - 30

978-248-0737

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Global Conversion Agency

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Medford, MA

Services provided

15% Content Marketing

15% Email Marketing

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Back Office Outsourcing

10% Mobile App Development

10% Pay Per Click

10% Web Development

Global Conversion Agency is a social media marketing firm established in 2020. The company focuses on Social Media Marketing and Content Marketing, and is midsize.
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Medford, MA

407R Mystic Avenue
Medford, MA 02155
251 - 300

(800) 359-0790

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Intellitech Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Framingham, MA

Services provided

40% Call Center Services

40% Sales Outsourcing

20% Email Marketing

Midsize answering service Intellitech Solutions, is headquartered in Framingham, Massachusetts. Their services include Call Center Services and Sales Outsourcing.
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Framingham, MA

The Suites at 550, 550 Cochituate Road, East Wing
Framingham, MA 01701

617.669.4209

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Text, Inc.

Not yet reviewed

$250,000+

$300+ / hr

250 - 999

Boston, MA

Services provided

25% Customer Service Outsourcing

25% Ecommerce Marketing

25% IT Strategy Consulting +2 services

15% AI Development

10% AI Consulting

Headquartered in Wrocław, Poland and Boston, Massachusetts, Text, Inc. Is an IT strategy consulting company. They offer IT strategy consulting and Customer Service Outsourcing.
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Wrocław, Poland

47 Zwycięska
Wrocław, Poland 53-033
10 - 15

+48 22 104 63 92

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Featured

What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

Barcelona, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005
More than 5k

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Bluebill Advisors, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

50% Back Office Outsourcing

50% Content Marketing

Headquartered in Boston, Massachusetts, Bluebill Advisors, Inc. Is a Back Office Outsourcing and Content Marketing company. The team provides Back Office Outsourcing and Content Marketing.
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Boston, MA

300 Summer St #76/77
Boston, MA 02210
2 - 5

617.861.2406

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Reveneer

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lexington, MA

Services provided

35% Call Center Services

35% Corporate Training & Coaching

30% Recruiting

Call center company Reveneer is based in Lexington, Massachusetts. They offer Call Center Services and Corporate Training & Coaching and were founded in 2012.
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Lexington, MA

10 Maguire Rd
Lexington, MA 02421
101 - 150

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HfS Research

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cambridge, MA

Services provided

40% Back Office Outsourcing

15% AI Development

15% Cybersecurity +2 services

15% HR Consulting

15% IT Managed Services

HfS Research is a Back Office Outsourcing company. They are based in Cambridge, England and Cambridge, Massachusetts, and their services include Back Office Outsourcing and Artificial Intelligence.
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Cambridge, England

Ortona House 110 Hills Road
Cambridge, England CB2 1PG
2 - 5

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Propertybase

0.5 1 review

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

25% Back Office Outsourcing

25% CRM Consulting and SI

25% Marketing Strategy +1 service

25% Web Design

Propertybase is a company providing website and CRM solutions, particularly in the real estate sector. However, according to the review, there were significant issues with customer service and project management, with no measurable positive outcomes reported. The feedback was predominantly negative, highlighting a deficiency in timely communication and service delivery.

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Industry Experience

Propertybase has received mixed feedback primarily within the real estate industry. Clients have expressed concerns over inadequate project management, delayed deliverables, and poor customer service, indicating a significant area for improvement. While the company offers valuable CRM and website solutions, their execution has led to client dissatisfaction. Potential clients in real estate should carefully consider these factors before engaging with Propertybase, as the overall sentiment reflects challenges in meeting client expectations.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed concerns regarding Propertybase's overall value for money, highlighting instances where the cost did not align with the service delivered. One client noted the company was chosen for its 'good value for the cost,' yet faced significant issues with project management and service delivery, resulting in business losses. Another pointed out the expectation of payment despite unmet contractual obligations, indicating a perceived lack of value relative to costs incurred.
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Boston, MA

321 Summer St
Boston, MA 02210
31 - 40

855.390.2273

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Skyword

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Boston, MA

Services provided

30% Content Marketing

30% Search Engine Optimization

20% Back Office Outsourcing +1 service

20% ECM Consulting and SI

Skyword is a Content Marketing company. In Boston, Massachusetts, the company was launched in 2010. Their team specializes in Content Marketing and Search Engine Optimization.
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Boston, MA

38 Chauncy Street
Boston, MA 02111
31 - 40

855.759.9673

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Lex Marketing Agency

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Saugus, MA

Services provided

15% Graphic Design

15% Social Media Marketing

15% Web Design +6 services

15% Web Development

10% Advertising

10% Print Design

10% Sales Outsourcing

5% E-Commerce Development

5% Logo

Lex Marketing Agency is a social media marketing agency established in 2022. The small team provides Social Media Marketing and Web Design.
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Saugus, MA

999 Broadway
Saugus, MA 01906
2 - 5

8579280048

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Vcall Global

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Needham, MA

Services provided

50% Back Office Outsourcing

50% Call Center Services

Established in 2003, Vcall Global is a call center service and Back Office Outsourcing company. The company provides Call Center Services and Back Office Outsourcing.
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Needham, MA

75 Second Avenue Suite 620,
Needham, MA 02494
1

91.9811566274

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HW Staffing Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Taunton, MA

Services provided

40% HR Consulting

30% Call Center Services

20% Accounting +1 service

10% Other

HW Staffing Solutions is a HR Consulting company. Their team is in Taunton, Massachusetts and Brockton, Massachusetts. The agency focuses on HR Consulting and Call Center Services.
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Taunton, MA

274 Broadway
Taunton, MA 02780
50 - 75

+1.508.823.6464

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Constant Contact

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Waltham, MA

Services provided

20% Email Marketing

20% Social Media Marketing

15% Ecommerce Marketing +3 services

15% Event Marketing

15% SMS Marketing

15% Sales Outsourcing

Constant Contact is a social media marketing agency. The firm is based in Waltham, Massachusetts. Their services include Social Media Marketing and Email Marketing.
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Waltham, MA

1601 Trapelo Rd,
Waltham, MA 02451
1001 - 2000

+1.866.289.2101

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Data Hub Boston

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Newton, MA

Services provided

40% Back Office Outsourcing

15% Accounting

15% Custom Software Development +2 services

15% Web Design

15% Web Development

Data Hub Boston is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were founded in 2004. The company is in Newton, Massachusetts.
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Newton, MA

154 Cynthia Road
Newton, MA 02459
2 - 5

617.340.3538

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Stevens Business Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lowell, MA

Services provided

35% Business Consulting

30% Back Office Outsourcing

25% Corporate Training & Coaching +1 service

10% Customer Service Outsourcing

Launched in 1953, Stevens Business Services, a small Business Consulting company, is headquartered in Lowell, Massachusetts. Their services include Business Consulting and Back Office Outsourcing.
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Lowell, MA

175 Cabot Street, Ste 415
Lowell, MA 01852
6 - 9

1.800.769.0375

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Consforc

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Burlington, MA

Services provided

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Cloud Consulting & SI +7 services

10% Custom Software Development

10% Cybersecurity

10% IT Managed Services

10% Mobile App Development

10% Recruiting

10% Staffing

10% UX/UI Design

Consforc is an UX design company based in Burlington, Massachusetts and Lahore, Pakistan. Established in 2009, the team provides UX/UI Design and BI & big data consulting & SI.
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Burlington, MA

100 Summit Dr
Burlington, MA 01803
10 - 15

+1 8478029741

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The MikMac Group

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Plymouth, MA

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% Digital Strategy

10% Ecommerce Marketing

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Branding agency The MikMac Group was launched in 2011. The small team provides Branding and Marketing Strategy.
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Plymouth, MA

6 Knight Avenue
Plymouth, MA 02360
2 - 5

7815889621

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Access Telemarket

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Andover, MA

Services provided

50% Call Center Services

50% Sales Outsourcing

Access Telemarket is a small answering service and Sales Outsourcing company. They provide Call Center Services and Sales Outsourcing and were established in 1981.
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North Andover, MA

1600 Osgood Street
North Andover, MA 01845

978.683.3939

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MetroMedical Answering Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chelmsford, MA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

MetroMedical Answering Services is a phone answering service and Customer Service Outsourcing company. Their team provides Call Center Services.
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Chelmsford, MA

4 Meeting House Road, Suite 14
Chelmsford, MA 01824

877.320.5268

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DealerFocus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Andover, MA

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

DealerFocus is a Sales Outsourcing company. Based in North Andover, Massachusetts, the team specializes in Sales Outsourcing and Call Center Services.
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North Andover, MA

1600 Osgood St
North Andover, MA 01845

978.416.6500

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Covenir

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Worcester, MA

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Founded in 2016, Covenir is a Back Office Outsourcing and Customer Service Outsourcing company. The small team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Worcester, MA

370 Main Street, Suite 500
Worcester, MA 01608

508.471.5031

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Olmstead Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

20% AI Consulting +1 service

20% BI & Big Data Consulting & SI

Olmstead Associates is a Business Consulting company. Based in Boston, Massachusetts, the team provides Business Consulting and Back Office Outsourcing.
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Boston, MA

185 Devonshire Street
Boston, MA 02110
41 - 49

617.778.0372

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business.com

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Waltham, MA

Services provided

25% Content Marketing

25% Marketing Strategy

25% Pay Per Click +2 services

13% Sales Outsourcing

12% Call Center Services

Business.com is a Content Marketing company established in 1992. Their team focuses on Content Marketing and Marketing Strategy.
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Waltham, MA

200 Fifth Avenue, Second Floor
Waltham, MA 02451
50 - 75

888.393.5000

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Inbox Insight

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Schaumburg, IL

Services provided

25% Email Marketing

25% Market Research

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Inbox Insight is a Market Research company. They were launched in 2010, and their services include Market Research and Email Marketing.
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Framingham, MA

1661 Worcester Road Suite 207
Framingham, MA 01701
101 - 150

015084245330

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VIP Connections - ProCall Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Methuen, MA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

VIP Connections - ProCall Answering is a call center. They are based in Methuen, Massachusetts and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Methuen, MA

248 Pleasant St # 1
Methuen, MA 01844

1.978.687.0736

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BNMC - Bredy Network Management Corporation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Andover, MA

Services provided

25% Back Office Outsourcing

25% Cloud Consulting & SI

25% IT Staff Augmentation +1 service

25% IT Strategy Consulting

Headquartered in Andover, Massachusetts, BNMC - Bredy Network Management Corporation is a Back Office Outsourcing company. Their services include Back Office Outsourcing and cloud consulting & SI.
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Andover, MA

50 Union Street
Andover, MA 01810
16 - 20

978.482.2020

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Boston Direct Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

25% Back Office Outsourcing

25% Branding

25% Corporate Training & Coaching +1 service

25% Staffing

Boston Direct Inc, a Back Office Outsourcing company, is in Framingham, Massachusetts. Launched in 2006, the team offers Back Office Outsourcing and Branding.
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Framingham, MA

1253 Worcester Rd.
Framingham, MA 01701
16 - 20

508.309.4750

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Elevate Technology Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quincy, MA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% CRM Consulting and SI +1 service

25% Cloud Consulting & SI

Elevate Technology Solutions, a Back Office Outsourcing company, was launched in 2011. The team offers Back Office Outsourcing and cloud consulting & SI and is headquartered in Quincy,
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Quincy, MA

300 Congress St
Quincy, MA 02169
10 - 15

508.591.8230

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InfiniteMD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

25% BI & Big Data Consulting & SI

25% Cloud Consulting & SI

25% Customer Service Outsourcing +1 service

25% Translation

Launched in 2015, InfiniteMD is a small business intelligence company. Their services include BI & big data consulting & SI and cloud consulting & SI.
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Boston, MA

745 Atlantic Ave.
Boston, MA 06111
16 - 20

+1.617.531.9060

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Best Message Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wilmington, MA

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

Best Message Center is a small call center service in Wilmington, Massachusetts. Their services include Call Center Services and Customer Service Outsourcing.
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Wilmington, MA

5 Middlesex Ave # 18
Wilmington, MA 01887

1.978.988.1288

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Quincy Telemessaging

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quincy, MA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Quincy Telemessaging is a call center service established in 1947. The team provides Call Center Services and Customer Service Outsourcing and is based in Quincy, Massachusetts.
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Quincy, MA

29 Russell Park
Quincy, MA 02169

800.514.9500

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HR Knowledge

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mansfield, MA

Services provided

40% Accounting

20% Back Office Outsourcing

10% HR Consulting +3 services

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

HR Knowledge is an Accounting company established in 2001. The firm provides Accounting and Back Office Outsourcing.
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Mansfield, MA

15 Berkshire Road, Suite B
Mansfield, MA 02048
31 - 40

508.339.1300

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InfoTrends

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Weymouth, MA

Services provided

20% Back Office Outsourcing

20% Content Marketing

20% Event Marketing +2 services

20% Market Research

20% Video Production

InfoTrends, a Back Office Outsourcing company, was established in 1991. In Weymouth, Massachusetts, the team specializes in Back Office Outsourcing and Content Marketing.
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Weymouth, MA

97 Libbey Industrial Parkway
Weymouth, MA 02189
41 - 49

973.797.2100

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OneStudyTeam

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

20% Digital Engineering

15% Cloud Consulting & SI

15% Conversion Optimization +5 services

10% AI Development

10% Business Consulting

10% Customer Service Outsourcing

10% Market Research

10% Sales Outsourcing

OneStudyTeam is a Digital Engineering company. The Boston, Massachusetts-based team offers Digital Engineering and Conversion Optimization.
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Boston, MA

33 Arch Street 17th Floor
Boston, MA 02110
16 - 20

931-242-6378

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VizSense

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

20% Back Office Outsourcing

20% Social Media Marketing

10% Advertising +5 services

10% Branding

10% Conversion Optimization

10% Market Research

10% Pay Per Click

10% Procurement Support

VizSense is a social media marketing firm. Based in Boston, Massachusetts and Dallas, Texas, their team specializes in Social Media Marketing and Back Office Outsourcing.
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Boston, MA

501 Boylston Street, Floor 10
Boston, MA 02116
10 - 15

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It's Your Call

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Harvard, MA

Services provided

100% Call Center Services

It's Your Call is an answering service company. The Harvard, Massachusetts-based team provides Call Center Services.
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Harvard, MA

34 Glenview Dr
Harvard, MA 01451

978.772.9600

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Sumaria Systems, Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Danvers, MA

Services provided

30% Corporate Training & Coaching

30% Cybersecurity

20% Call Center Services +1 service

20% Customer Service Outsourcing

Sumaria Systems, Inc. Is a Corporate Training & Coaching company. Established in 1982, the firm focuses on Corporate Training & Coaching and Cybersecurity.
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Danvers, MA

99 Rosewood Drive, Suite 140
Danvers, MA 01923

978.739.4200

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Paramount Group, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Quincy, MA

Services provided

25% Corporate Training & Coaching

25% Customer Service Outsourcing

25% Market Research +1 service

25% Marketing Strategy

Paramount Group, Inc, a Corporate Training & Coaching company, is based in Quincy, Massachusetts. Their services include Corporate Training & Coaching and Marketing Strategy.
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Quincy, MA

44 Billings Rd
Quincy, MA 02171
2 - 5

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VIP Connections

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Based in Framingham, Massachusetts, VIP Connections is an answering service company. They offer Call Center Services and Customer Service Outsourcing.
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Framingham, MA

47 Franklin St.
Framingham, MA 01702

1.866.270.1030

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Executel Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chelmsford, MA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Executel Communications is a small Chelmsford, Massachusetts-based answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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Chelmsford, MA

4 Meeting House Road, Suite 14
Chelmsford, MA 01824

800.562.7505

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Parkway Message Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chelmsford, MA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Parkway Message Center is a small Chelmsford, Massachusetts-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Chelmsford, MA

4 Meeting House Road, Suite 14
Chelmsford, MA 01824

800.282.1389

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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Canton, MA

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8 services

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

DelonApps is a versatile company specializing in business process outsourcing and call center services, with additional expertise in mobile application development. Reviews indicate a strong emphasis on affordability, precision, and proactive project management, with 100% of reviewers highlighting customer satisfaction and seamless delivery. Unique strengths noted include affordability and alignment with client values, although enhanced after-sales support was suggested by one reviewer.

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Reviews mention High-quality work
Clients have consistently praised DelonApps for delivering high-quality work. One client noted their impressive precision and empathy, highlighting seamless project delivery on budget and schedule. Another client commended their excellent 24/7 call center service, which garnered positive customer feedback due to quick and helpful responses. Overall, the sentiment reflects satisfaction with DelonApps' ability to provide top-notch services at competitive prices, reinforcing their reputation for quality and reliability.

Process Automation & Optimization for Engineering Company

5.0 Jun 4, 2024

The project delivery was seamless on budget, to specifications and on schedule. I was impressed with their precision and empathy.
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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
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United States (2) Nigeria (1)

Lagos, Nigeria

7th Floor, Mulliner Towers, 39 Alfred Rewane Road
Lagos, Nigeria 106104
50 - 75

+2342017001615

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Ironwood Marketing Concepts

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burlington, MA

Services provided

20% Branding

20% Business Consulting

20% Market Research +2 services

20% Recruiting

20% Sales Outsourcing

Ironwood Marketing Concepts is a branding firm. Their small team is located in Burlington, Massachusetts. Their team offers Branding and Market Research.
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Burlington, MA

100 Summit Dr,
Burlington, MA 01803
41 - 49

+1 (339) 234 9532

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admachines

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newburyport, MA

Services provided

40% Pay Per Click

40% Social Media Marketing

20% Sales Outsourcing

Admachines is a social media marketing agency. They specialize in Social Media Marketing and Pay Per Click and were established in 2012. The company is in Newburyport, Massachusetts.
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Newburyport, MA

9 Prince Pl
Newburyport, MA 01950
2 - 5

+1.877.672.1563

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F15 Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wareham, MA

Services provided

40% Affiliate Marketing

20% Email Marketing

20% SMS Marketing +1 service

20% Sales Outsourcing

Founded in 2023, F15 Media is an Affiliate Marketing company. The agency specializes in Affiliate Marketing and Email Marketing.
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Wareham, MA

14 Tobey Rd. Ste. G 184
Wareham, MA 02571
1

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OD Answering Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Somerville, MA

Services provided

85% Call Center Services

15% Customer Service Outsourcing

OD Answering Services, a small call center company, is located in Somerville, Massachusetts. Their services include Call Center Services and Customer Service Outsourcing.
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Somerville, MA

741 Broadway
Somerville, MA 02144

617.591.1190

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MASCO Services Call Center

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Boston, MA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Launched in 1973, MASCO Services Call Center is a small call center located in Boston, Massachusetts. Their team offers Call Center Services and Customer Service Outsourcing.
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Boston, MA

375 Longwood Avenue
Boston, MA 02215

800.690.7243

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