Top BPO Companies in Dallas
11 Leaders 15 Contenders
212 Companies
List of the Top Dallas BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Dallas, TXServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 48 projectsUnity Communications specializes in providing customer service, administrative support, and technical troubleshooting. The company is frequently praised for its excellent communication, responsiveness, and high standards, with a notable focus on aligning with client values. Approximately 90% of reviews highlight their timely delivery and positive impact on client operations, although a few suggest refining candidate selection and evaluation methods for improved outcomes.
Reviews mention Efficient
Unity Communications has received positive feedback regarding their efficiency across various projects. Clients have noted their ability to streamline processes, such as hiring and onboarding teams, as well as managing customer service inquiries. One client highlighted how Unity's virtual assistants significantly improved operational efficiency, allowing for better work-life balance. Another emphasized their timely and responsive communication, which facilitated smooth project management. Overall, clients consistently praised Unity Communications for their effective and efficient service delivery.-
BPO for Online Media Company
5.0 Sep 5, 2023Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. The ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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Sales Prospecting for Wireless Solutions Retailer
5.0 May 23, 2019They’re consistent with their data, the volume of their orders, and their communication. They’re highly efficient with the system they’ve created with us. No, I don’t have any constructive feedback at this time.
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Outsourced Customer Service and E-Commerce for Crafts Company
5.0 Jun 19, 2019In two weeks, I was amazed on how quickly the Unity team took on tasks on their own and allowed me time and energy to grow my business. It was just me and them. It was simple and efficient. They made things really easy. They had a 2 week, and 30 day plan that they achieved in less time.
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Telecom Management for Telecom Provider
5.0 Jun 19, 2019Efficient and easy. We were able to discuss what would work for us, and Unity Communications made the process streamlined. A point of contact was available when we needed it, and they maintained communication to help keep us on top of projects.
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Telecom Management for Telecom Provider
5.0 Jun 19, 2019Unity Communications made things simple and easy, and it was clear they worked to be as efficient as possible.
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3 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Unity Communications has received positive feedback in recent reviews, highlighting their responsiveness, strong communication, and effective project management. Clients noted a significant reduction in errors and improved operational efficiency, particularly in administrative tasks and customer service support. One client emphasized their alignment of company values and culture, while another praised their ability to exceed expectations consistently. Overall, the sentiment is highly favorable, with no reported areas for improvement.Was this helpful?
Industry Experience
Unity Communications has received positive feedback across various industries, including Hospitality & Leisure, Medical, Manufacturing, Telecommunications, and Retail. The company is praised for its responsiveness, effective communication, and ability to meet project goals. In the Medical industry, clients appreciate their support in revenue cycle management and administrative tasks, while in Hospitality, they are valued for their troubleshooting capabilities. Overall, Unity Communications is recognized for its expertise in managing customer service operations and enhancing operational efficiency, making it a strong candidate for businesses in these sectors.
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IT Services Manufacturing Medical Dental Hospitality & leisure Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Dallas, TXServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Exceeds expectations
Hugo Inc. consistently exceeds client expectations, as evidenced by a food & beverages company praising their remarkable customer support transformation and multilingual capabilities. Clients noted significant improvements in response times and customer satisfaction, highlighting Hugo's exceptional adaptability and commitment to service. Additionally, a digital marketing client reported a 30% increase in website traffic and a notable boost in lead generation, attributing this success to Hugo's strategic execution and timely project management. Overall, client feedback reflects a strong sentiment of satisfaction and appreciation for Hugo's dedicated approach.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves Dallas, TXServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
50% Event Marketing20% Direct Marketing10% Branding +2 services10% Marketing Strategy10% Sales OutsourcingTri-State Horizons is an Event Marketing company. They were launched in 2017, and their services include Event Marketing and Direct Marketing.
Read moreSee All Locations (2)Dallas, TX
1910 Pacific Avenue
Dallas, TX 7520110 - 15
+18033350771
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$10,000+$100 - $149 / hr1,000 - 9,999Plano, TX
Services provided
20% Back Office Outsourcing20% Pay Per Click20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignLaunched in 2019, MIU Medical Billing is a social media marketing firm. The agency specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249Richardson, TX
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Graphic Design20% Recruitment Process Outsourcing032 Outsourcing is a Back Office Outsourcing company. Launched in 2012, the team focuses on Back Office Outsourcing and Recruitment Process Outsourcing.
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UndisclosedUndisclosed250 - 999Fort Worth, TX
Services provided
55% Call Center Services25% Transcription10% Social Media Marketing +2 services5% Accounting5% Custom Software DevelopmentTouchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
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$250,000+$200 - $300 / hr10 - 49Seagoville, TX
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Recruiting20% Sales OutsourcingFounded in 2021, Prestige dealer alliance is a small Seagoville, Texas-based answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Allen, TX
Services provided
100% Sales OutsourcingTX Pavers and Turf is a Sales Outsourcing company. The firm is in Allen, Texas and Allen, Texas. Their services include Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Allen, TX
Services provided
56% Call Center Services25% Back Office Outsourcing19% Customer Service OutsourcingIn Allen, Texas, InSO is a telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Carrollton, TX
Services provided
100% Call Center ServicesThe CMI Group, a phone answering service, is headquartered in Carrollton, Texas. Established in 1985, the team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Rowlett, TX
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock Safe Services is a Business Consulting company. They were founded in 2005 and offer Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Arlington, TX
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLittle Village Locksmith Store is a small Business Consulting company founded in 1989. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Arlington, TX
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock Safe Services, a Business Consulting company, was launched in 2002. The small team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Frisco, TX
Services provided
50% Back Office Outsourcing25% Graphic Design25% UX/UI DesignTitan Talent Services is a Back Office Outsourcing company. Their midsize team is based in Frisco, Texas. Their services include Back Office Outsourcing and UX/UI Design.
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UndisclosedUndisclosed10 - 49Arlington, TX
Services provided
30% Sales Outsourcing25% Back Office Outsourcing25% Commercial Brokerage Services +1 service20% Business ConsultingBased in Arlington, Texas, Lock & Key Store is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
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$10,000+< $25 / hr10 - 49Sachse, TX
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +2 services15% Custom Software Development10% Web DevelopmentTop Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Southlake, TX
Services provided
60% Back Office Outsourcing20% BI & Big Data Consulting & SI20% Business ConsultingDWP Medical is a Back Office Outsourcing company launched in 2023. The company provides Back Office Outsourcing and BI & big data consulting & SI, and is small.
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UndisclosedUndisclosed10 - 49Carrollton, TX
Services provided
30% Business Consulting25% Back Office Outsourcing25% Sales Outsourcing +1 service20% Commercial Property ManagementAll County Locksmith Store is a Business Consulting company founded in 1989. Located in Carrollton, Texas, the team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
Services provided
15% Back Office Outsourcing15% Call Center Services15% Customer Service Outsourcing +5 services15% IT Staff Augmentation10% Business Consulting10% Generative AI10% IT Strategy Consulting10% StaffingThe Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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$50,000+< $25 / hr2 - 9Dallas, TX
Services provided
60% Back Office Outsourcing20% Call Center Services10% Customer Service Outsourcing +2 services5% Graphic Design5% Web DesignFounded in 2022, Avitas RCM is a small Dallas, Texas-based Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Frisco, TX
Services provided
100% Call Center ServicesOnTarget Partners, a call center service, provides Call Center Services. The firm is in Frisco, Texas.
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UndisclosedUndisclosed10 - 49Richardson, TX
Services provided
20% Back Office Outsourcing20% Corporate Training & Coaching20% IT Staff Augmentation +3 services20% IoT Development10% Recruiting10% StaffingFNR Solutions, Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Corporate Training & Coaching and are based in Richardson, Texas.
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UndisclosedUndisclosed10 - 49Fort Worth, TX
Services provided
50% Customer Service Outsourcing50% TruckingPreferred Towing, a Customer Service Outsourcing and Trucking company, is based in Fort Worth, Texas. They focus on Customer Service Outsourcing and Trucking and were established in 2018.
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UndisclosedUndisclosed10 - 49Arlington, TX
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store, a small Business Consulting company, is based in Arlington, Texas. Their services include Business Consulting and Back Office Outsourcing.
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$5,000+$50 - $99 / hr50 - 249Dallas, TX
Services provided
25% Architectural Design25% Customer Service Outsourcing25% Engineering +1 service25% Interior DesignInterior Design company Camellia Buildtech specializes in Interior Design and Architectural Design. They were launched in 2022.
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UndisclosedUndisclosed10 - 49Fort Worth, TX
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLaunched in 1993, Town Center Locksmith Shop is a small Fort Worth, Texas-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Keller, TX
Services provided
20% CRM Consulting and SI20% Corporate Training & Coaching20% Digital Strategy +3 services15% Email Marketing15% SMS Marketing10% Sales OutsourcingSee all 1 projectsGenie Rocket is a digital marketing company specializing in automated social media management, AI-powered services, and text/email campaign management. Feedback indicates a high level of satisfaction, with clients appreciating their AI integration and comprehensive solutions, although 20% of reviewers noted room for improvement in statistical tracking capabilities. Overall, the company is praised for its effective project management and responsiveness.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Genie Rocket has received positive feedback for its effective integration of AI in managing social media and streamlining communication for clients. A project manager noted that Genie Rocket helped automate social media scheduling and improve customer engagement. However, they mentioned that the platform's statistical tracking features could be enhanced for better usability. Overall, clients appreciate the partnership and support provided by Genie Rocket, indicating a strong satisfaction with its services.Was this helpful?
Industry Experience
Genie Rocket has demonstrated expertise in the construction industry, particularly in roofing and exteriors. Clients have praised their ability to streamline social media management and automate communications through AI-powered solutions, enhancing customer engagement. While the overall sentiment is positive, with recognition of their innovative integration capabilities, clients noted opportunities for improvement in statistical tracking of campaign performance. This positions Genie Rocket as a strong partner for businesses looking to elevate their online presence and automate marketing efforts in construction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Genie Rocket is perceived as providing good value for money, particularly in automating social media management and improving customer engagement. Clients have noted that the integration of AI features has been a significant advantage. However, there are concerns regarding the effectiveness of their statistic tracking capabilities, which some clients found lacking compared to competitors. Overall, the sentiment indicates satisfaction with the services provided relative to the costs incurred.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in North Richland Hills highlight Genie Rocket’s ability to integrate AI and marketing tools, including automated calls, social posts, and customer campaigns. One local business reports increased social engagement and a stronger online presence, with storm-triggered outreach supporting inspection leads.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Allen, TX
Services provided
50% Back Office Outsourcing20% Search Engine Optimization20% Staffing +1 service10% Pay Per ClickMehra Innovations is a Back Office Outsourcing company. Established in 2005, the team focuses on Back Office Outsourcing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Flower Mound, TX
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLittle Village Locksmith Store is a Business Consulting company founded in 2003. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Fort Worth, TX
Services provided
50% CRM Consulting and SI50% Call Center ServicesSlingshot by WorkWave is a midsize CRM consulting and SI and answering service company based in Fort Worth, Texas. Their services include CRM consulting and SI and Call Center Services.
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UndisclosedUndisclosed2 - 9Plano, TX
Services provided
100% Customer Service OutsourcingCustomer Service Outsourcing company United Home Services was launched in 2000. The agency specializes in Customer Service Outsourcing, and is small.
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$1,000+< $25 / hr2 - 9Euless, TX
Services provided
60% Back Office Outsourcing20% Web Development10% Search Engine Optimization +2 services5% Business Consulting5% Customer Service OutsourcingFounded in 2022, Transformix Global, a small Back Office Outsourcing company, is located in Euless, Texas. Their services include Back Office Outsourcing and Web Development.
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$10,000+< $25 / hr50 - 249Plano, TX
Services provided
15% Accounting15% Back Office Outsourcing15% Call Center Services +5 services15% Customer Service Outsourcing10% Email Marketing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentGrowEdgeX is an Accounting company. Their midsize team is based in Plano, Texas and Lahore, Pakistan and focuses on Accounting and Back Office Outsourcing. The agency was established in 2021.
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UndisclosedUndisclosed10 - 49Hurst, TX
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLaunched in 1999, Lock & Key Shop is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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$1,000+$150 - $199 / hr10 - 49Plano, TX
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% Digital Strategy +2 services20% Ecommerce Marketing20% Email MarketingSee all 2 projectsGrowth Grid Agency is your premier partner for e-commerce and digital marketing success worldwide. We offer comprehensive Amazon, eBay, and Walmart Reinstatement Services, ensuring your business
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UndisclosedUndisclosed10 - 49Carrollton, TX
Services provided
80% Back Office Outsourcing20% Compliance ConsultingNextRCM is a Back Office Outsourcing company. The small Carrollton, Texas-based team provides Back Office Outsourcing and Compliance Consulting. The company was founded in 2018.
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UndisclosedUndisclosed10 - 49Richland Hills, TX
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Advanced Locksmith Service was established in 1984. Based in Richland Hills, Texas, the team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Fort Worth, TX
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAdvantage Locksmith Store is a Business Consulting company established in 1984. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Plano, TX
Services provided
5% Back Office Outsourcing5% Business Consulting5% Call Center Services +17 services5% Custom Software Development5% Customer Service Outsourcing5% E-Commerce Development5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% Logo5% Mobile App Development5% Other Design5% Out of Home Design5% Packaging Design5% Print Design5% Product Design5% Sales Outsourcing5% UX/UI Design5% Video Production5% Web Design5% Web DevelopmentWeb design company Voxtron Designs was launched in 2010. Headquartered in Plano, Texas, the team focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49Richardson, TX
Services provided
35% BI & Big Data Consulting & SI35% Sales Outsourcing30% StaffingProspectHunter is a big data analytics company. Their team is in Richardson, Texas. The company specializes in BI & big data consulting & SI and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Frisco, TX
Services provided
10% Call Center Services10% Content Marketing10% Custom Software Development +7 services10% Digital Strategy10% Email Marketing10% Mobile App Development10% Sales Outsourcing10% Social Media Marketing10% Web Design10% Web DevelopmentEstablished in 2003, CAP Digisoft Solutions is a midsize Digital Strategy company. Their team provides Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Kennedale, TX
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingNeighborhood Locksmith Store is a small Business Consulting company in Kennedale, Texas. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9The Colony, TX
Services provided
50% Customer Service Outsourcing10% AI Consulting10% IT Managed Services +3 services10% IT Strategy Consulting10% Marketing Strategy10% Search Engine OptimizationEngageBizDev is a Customer Service Outsourcing company. They were founded in 2025 and provide Customer Service Outsourcing and AI Consulting.
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$1,000+Undisclosed10 - 49Mesquite, TX
Services provided
5% AI Consulting5% AI Development5% Accounting +17 services5% BI & Big Data Consulting & SI5% Back Office Outsourcing5% CRM Consulting and SI5% Call Center Services5% Cloud Consulting & SI5% Commercial Financing5% Customer Service Outsourcing5% Cybersecurity5% ECM Consulting and SI5% ERP Consulting and SI5% Finance & Accounting Outsourcing (FAO)5% Generative AI5% IT Managed Services5% IT Staff Augmentation5% IT Strategy Consulting5% Other IT Consulting and SI5% Unified Communications Consulting & SIAccounting company People Empowerment Network International was established in 2025. The team provides Accounting and AI Consulting.
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UndisclosedUndisclosed50 - 249Richardson, TX
Services provided
25% Cloud Consulting & SI25% Custom Software Development25% Customer Service Outsourcing +1 service25% IT Staff AugmentationCNET Global Solutions, Inc is a software development company. The team focuses on Custom Software Development and cloud consulting & SI and is located in Richardson, Texas.
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$1,000+$25 - $49 / hr50 - 249Little Elm, TX
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% RecruitingBack Office Outsourcing company LoVera Medical Solutions was founded in 2026. The team provides Back Office Outsourcing and Call Center Services and is in Little Elm, Texas.
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UndisclosedUndisclosed10 - 49McKinney, TX
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstablished in 1993, Interstate Locksmith Shop, a small Business Consulting company, is headquartered in McKinney, Texas. Their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Richardson, TX
Services provided
40% AI Development30% Call Center Services30% Corporate Training & CoachingAmplifAI Solutions, Inc. Is an AI firm. Launched in 2014, the team specializes in Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed2 - 9Little Elm, TX
Services provided
30% Call Center Services30% Customer Service Outsourcing30% IT Staff Augmentation +2 services5% Business Consulting5% HR ConsultingLehman Consulting and Recruiting is an IT staff augmentation company. In Little Elm, Texas, the company was established in 2002. Their team provides IT staff augmentation and Call Center Services.
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$5,000+$100 - $149 / hr10 - 49Dallas, TX
Services provided
40% Email Marketing30% CRM Consulting and SI30% Call Center ServicesEmail Marketing company Corporate Communications Center, Inc. Specializes in Email Marketing and Call Center Services. They are located in Dallas, Texas.
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UndisclosedUndisclosedFreelancerDallas, TX
Services provided
50% HR Outsourcing28% Customer Service Outsourcing22% Back Office OutsourcingOutsourceBiz LLC is a small HR Outsourcing company. They offer HR Outsourcing and Customer Service Outsourcing and were launched in 2002.
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UndisclosedUndisclosed10 - 49Frisco, TX
Services provided
35% Marketing Strategy35% Sales Outsourcing30% Digital StrategyMarketing Strategy company Bython was founded in 2012. In Frisco, Texas, the team specializes in Marketing Strategy and Sales Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 11 Dallas BPO Services
-
Undisclosed< $25 / hr250 - 999Dallas, TX
Ability to deliver
26.2/40.016.8/20 Reviews5.4/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Dallas, TX
Ability to deliver
20.9/40.017.2/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+Undisclosed250 - 999Dallas, TX
Ability to deliver
27.5/40.015/20 Reviews8.4/10 Clients & Experience4.1/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Dallas, TX
Ability to deliver
24.5/40.017.8/20 Reviews2.2/10 Clients & Experience4.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Dallas, TX
Ability to deliver
19.8/40.016.8/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr10,000+Irving, TX
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Dallas, TX
Ability to deliver
23.8/40.015.8/20 Reviews4.4/10 Clients & Experience3.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Dallas, TX
Ability to deliver
24.1/40.016.6/20 Reviews3.6/10 Clients & Experience3.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Dallas, TX
Ability to deliver
26.6/40.015.6/20 Reviews6.9/10 Clients & Experience4.1/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Carrollton, TX
Ability to deliver
18.8/40.014.6/20 Reviews0.7/10 Clients & Experience3.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
Undisclosed< $25 / hr50 - 249Dallas, TX
Ability to deliver
11.4/40.00/20 Reviews8.4/10 Clients & Experience3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Dallas, TX
Ability to deliver
20.6/40.017.6/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Dallas, TX
Ability to deliver
4.4/40.00/20 Reviews0/10 Clients & Experience4.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Dallas, TX
Ability to deliver
4.3/40.00/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$200 - $300 / hr2 - 9Dallas, TX
Ability to deliver
22.5/40.016.2/20 Reviews3.3/10 Clients & Experience3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed10 - 49Dallas, TX
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Dallas, TX
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Richardson, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Dallas, TX
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Irving, TX
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$100 - $149 / hr50 - 249Carrollton, TX
Ability to deliver
12.3/40.00/20 Reviews8.6/10 Clients & Experience3.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249Dallas, TX
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr2 - 9Dallas, TX
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$200 - $300 / hr10 - 49Carrollton, TX
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr1,000 - 9,999Dallas, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other
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