Top BPO Companies in Dallas
11 Leaders 15 Contenders
212 Companies
List of the Top Dallas BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves Dallas, TXServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 8 projectsROI CX Solutions is a call center and customer support company known for delivering quality services in inbound and outbound call management, lead qualification, and customer service optimization. Across reviews, 100% of clients praised their flexibility, with 83% highlighting excellent customer service. The company consistently meets project timelines and adapts swiftly to client needs, ensuring high customer satisfaction and operational efficiencies.
Reviews mention Exceptional performance
ROI CX Solutions has received exceptional feedback for their performance, particularly in customer service and project management. One client highlighted their ability to think outside the box, leading to increased outreach and effective solutions tailored to their organization. The client noted that the team consistently meets standards with no complaints, emphasizing their commitment to going above and beyond. Overall, the sentiment reflects high satisfaction and confidence in ROI CX Solutions' capabilities.-
Call Center Services for Radiology Company
5.0 Oct 29, 2026They ahve helped us increase outreach to our pateints, They have helped us create solutions that work for our orginization. They are always thinking outside of the box. Our project is more on going with no defined timeline to end. However our go live and day to day services are being performed to our standard with no real complaints.
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Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Education, Medical, Retail, and Hospitality. Clients highlighted their expertise in customer service, operational support, and lead management. The overall sentiment is favorable, with notable strengths in communication, response times, and flexibility. In the Education and Medical sectors, they excelled in patient and student engagement, while in Retail and Hospitality, their operational support improved efficiency and customer satisfaction. ROI CX Solutions is well-suited for businesses seeking enhanced customer interactions and operational improvements.
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Other industries Education Advertising & marketing Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ROI CX Solutions is frequently praised for providing excellent value for money, as noted by multiple clients who highlighted their competitive pricing and high-quality service. One client stated that ROI CX Solutions offered 'good value for cost,' while another noted the company's ability to maintain operational flexibility and improve efficiency, all within budget. Overall, feedback indicates a strong sentiment towards ROI CX Solutions' pricing structure, aligning well with client expectations and project needs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Dallas, TXServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Great team
Clients consistently highlight the professionalism and approachability of the Hugo team, emphasizing their effective communication and responsiveness. One client noted that the team was 'incredibly easy and fun to work with,' fostering a collaborative atmosphere that significantly contributed to project success. The team's dedication to aligning with client needs and their commitment to quality were also frequently praised, reinforcing the overall sentiment of a great team that genuinely cares about client success.-
Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves Dallas, TXServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Sherman, TX
Services provided
20% Conversion Optimization20% Email Marketing20% Search Engine Optimization +3 services20% Video Production10% Sales Outsourcing10% Social Media MarketingFixedOPS Marketing is an Email Marketing company founded in 2019. The small team provides Email Marketing and Conversion Optimization.
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
100% Call Center ServicesSmall answering service Superior Medical Management, is located in Dallas, Texas. Their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Irving, TX
Services provided
100% Call Center ServicesApartment Lines, a small phone answering service, is in Irving, Texas. Their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Fort Worth, TX
Services provided
100% Call Center ServicesAnswering service company Data One Solutions is in Fort Worth, Texas and Colombo, Sri Lanka. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Dallas, TX
Services provided
100% Call Center ServicesMedical Connections is a telephone answering service. Established in 1989, the agency is in Dallas, Texas. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Dallas, TX
Services provided
100% Back Office OutsourcingCergis Billing is a small Dallas, Texas-based Back Office Outsourcing company. The team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
40% Call Center Services30% CRM Consulting and SI30% Other IT Consulting and SIIn Dallas, Texas, Electronic Voice Services (EVS7) is a call center. Their services include Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Millsap, TX
Services provided
20% Advertising20% Pay Per Click20% Search Engine Optimization +4 services10% AI Development10% Blockchain Marketing10% Sales Outsourcing10% Web DesignBPUBLIC is an Advertising company. The firm is in Millsap, Texas. Their team specializes in Advertising and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
20% Custom Software Development20% Web Development15% Application Testing +5 services15% Web Design10% Back Office Outsourcing10% Mobile App Development5% Other Application Development5% Search Engine OptimizationAlex Solutions, a small custom software development company, is headquartered in Auarangabad, India and Dallas, Texas. Their services include Custom Software Development and Web Development.
Read moreSee All Locations (2)Dallas, TX
11409 Denton Drive
Dallas, TX 75229(972) 247-6070
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UndisclosedUndisclosed50 - 249Dallas, TX
Services provided
50% Accounting25% Back Office Outsourcing25% HR ConsultingADAM Human Capital Management, an Accounting company, was launched in 1983. In Ciudad de México, Mexico and Dallas, Texas, the team offers Accounting and Back Office Outsourcing.
Read moreSee All Locations (2)Dallas, TX
8080 North Central Expressway Suite 1250
Dallas, TX 75206214.891.7070
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UndisclosedUndisclosed2 - 9Fort Worth, TX
Services provided
40% Search Engine Optimization30% Sales Outsourcing30% Web DesignDigital Web Geeks, a SEO company, is in Fort Worth, Texas. They specialize in Search Engine Optimization and Web Design and were founded in 2011.
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UndisclosedUndisclosed2 - 9Dallas, TX
Services provided
20% Back Office Outsourcing20% Content Writing Services20% Search Engine Optimization +3 services20% Web Design10% Pay Per Click10% Video ProductionIn Dallas, Texas, Dallas Web Studios is a small SEO agency. The team focuses on Search Engine Optimization and Web Design.
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List of the Top 11 Dallas BPO Services
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Undisclosed< $25 / hr250 - 999Dallas, TX
Ability to deliver
26.2/40.016.8/20 Reviews5.4/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Dallas, TX
Ability to deliver
20.9/40.017.2/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+Undisclosed250 - 999Dallas, TX
Ability to deliver
27.5/40.015/20 Reviews8.4/10 Clients & Experience4.1/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Dallas, TX
Ability to deliver
24.5/40.017.8/20 Reviews2.2/10 Clients & Experience4.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Dallas, TX
Ability to deliver
19.8/40.016.8/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr10,000+Irving, TX
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Dallas, TX
Ability to deliver
23.8/40.015.8/20 Reviews4.4/10 Clients & Experience3.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Dallas, TX
Ability to deliver
24.1/40.016.6/20 Reviews3.6/10 Clients & Experience3.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Dallas, TX
Ability to deliver
26.6/40.015.6/20 Reviews6.9/10 Clients & Experience4.1/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Carrollton, TX
Ability to deliver
18.8/40.014.6/20 Reviews0.7/10 Clients & Experience3.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
Undisclosed< $25 / hr50 - 249Dallas, TX
Ability to deliver
11.4/40.00/20 Reviews8.4/10 Clients & Experience3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Dallas, TX
Ability to deliver
20.6/40.017.6/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Dallas, TX
Ability to deliver
4.4/40.00/20 Reviews0/10 Clients & Experience4.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Dallas, TX
Ability to deliver
4.3/40.00/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$200 - $300 / hr2 - 9Dallas, TX
Ability to deliver
22.5/40.016.2/20 Reviews3.3/10 Clients & Experience3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed10 - 49Dallas, TX
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Dallas, TX
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Richardson, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Dallas, TX
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Irving, TX
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$100 - $149 / hr50 - 249Carrollton, TX
Ability to deliver
12.3/40.00/20 Reviews8.6/10 Clients & Experience3.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249Dallas, TX
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr2 - 9Dallas, TX
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$200 - $300 / hr10 - 49Carrollton, TX
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr1,000 - 9,999Dallas, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other
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