Top BPO Companies in Bulgaria

Ratings Updated: November 9, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Bulgaria

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.

Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Bulgaria

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Proactive
Connext Global Solutions has received positive feedback regarding their proactive approach, particularly highlighted by a CEO who noted their ability to swiftly mobilize resources during the COVID-19 pandemic without service interruption. Clients commend Connext for their integrity and responsiveness, consistently demonstrating a commitment to enhancing processes and communication. Overall, the sentiment reflects a strong appreciation for their proactive support in addressing client needs and challenges.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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MarKam Solutions

5.0 9 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Serves Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Communicative
Clients consistently commend MarKam Solutions for their strong communication skills and adaptability. Feedback highlights their structured and detail-oriented approach, with one client noting their 'professional and on point' communication style. Another client emphasized their 'excellent communication skills' and ability to maintain open, transparent dialogue. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and tailored solutions that meet specific project needs.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive. Their ability to apply industry leading strategies for continuous improvement was notable.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements highlighted their open, transparent, and direct communication. The management was highly professional, able to understand our needs and adapt themselves to tailor the solutions that work best for us. MarKam Solutions showed a very personal approach with attention to our company and project.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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More responsive than most other service providers

MarKam Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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OWORKERS

4.8 4 reviews

Premier Verified

$25,000+

< $25 / hr

250 - 999

Plovdiv, Bulgaria

Services provided

40% Data Annotation Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

5% Finance & Accounting Outsourcing (FAO)

5% Staffing

OWORKERS is a business process outsourcing company specializing in data management, catalog management, and content moderation services. Across multiple reviews, clients highlight their effective project management, quick problem-solving abilities, and high-quality service delivery, with improvements in performance metrics such as error rates and monitoring coverage. About 75% of feedback emphasizes their strong communication and value for cost, while areas for improvement often mention the need for better team management and proactive updates.

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Reviews mention Great project management
OWORKERS has received positive feedback regarding their project management capabilities, particularly for their smooth and reliable operations. A client noted that OWORKERS takes full ownership of daily tasks, ensuring timely deliveries that allow internal teams to concentrate on core activities. Their impressive end-to-end management includes sourcing, screening, and setting up remote workstations efficiently. Although there is a suggestion for more proactive status updates during onboarding, the overall sentiment reflects satisfaction with OWORKERS' project management effectiveness.

Staffing Services for Digital Creative Agency

5.0 Sep 29, 2026

OWORKERS’s project management is smooth and reliable. They take full ownership of the daily operations and always deliver on time, allowing our internal team to focus on core tasks. We communicate through virtual meetings, emails, and messaging apps.
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Industry Experience

OWORKERS has demonstrated expertise across several industries including advertising & marketing, information technology, eCommerce, and regulatory technology (RegTech). Clients have noted their strengths in project management, rapid problem-solving, and effective team deployment. The overall sentiment is positive, with specific praise for high-quality output in data annotation and catalog management, as well as reliable monitoring services. Companies in need of remote team scaling, data management, and operational support would find OWORKERS to be a suitable partner.
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Advertising & marketing eCommerce IT Services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
OWORKERS is frequently praised for its competitive pricing and overall value for money. Clients have highlighted that their affordable rates coupled with high-quality services, such as sourcing and managing skilled teams, make them a preferred choice. One client noted that OWORKERS provided 'good value for cost,' while another emphasized their ability to deliver effective solutions quickly. Overall, the sentiment reflects satisfaction with OWORKERS' pricing structure and the quality of services rendered.
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Estonia (1) France (1) South Korea (1) Mauritius (1)

This provider is fluent in 30 languages:

English

Spanish

Russian

Portuguese

German

French

Turkish

Cantonese

Italian

Polish

Ukrainian

Romanian

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This provider is available in 11 time zones:

Middle East Time (MET)

Greenwich Mean Time (GMT)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

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Mercatus

4.8 23 reviews

Verified

$5,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% IT Staff Augmentation

Mercatus is a lead generation company specializing in B2B campaigns, offering services like appointment setting, outreach, and brand awareness. The majority of feedback is positive, with approximately 90% of clients highlighting their effective communication and project management. Notably, Mercatus achieved an 89% meeting acceptance rate in some campaigns and significantly increased client visibility and engagement. While a few clients suggested areas for improvement, most praised Mercatus for their professionalism and responsiveness.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Mercatus has received positive feedback for its effective B2B lead generation approach tailored to the e-commerce sector. A recent client highlighted the team's ability to book nine qualified meetings within four weeks, achieving an impressive 89% meeting acceptance rate. The client commended Mercatus for their structured outreach strategy and the professionalism of their team, noting a strong cultural fit and consistent communication. Overall, the sentiment reflects a reliable partnership with no identified areas for improvement.
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Industry Experience

Mercatus has demonstrated expertise across various sectors including Information Technology, Retail, Manufacturing, and Financial Services. Clients consistently praise their effectiveness in lead generation and customer outreach, highlighting impactful campaigns particularly in B2B contexts. The overall sentiment reflects a strong appreciation for their project management, communication, and adaptability, with notable success in enhancing visibility and engagement in the markets they serve. Companies in need of targeted lead generation strategies, especially in IT and retail, would find Mercatus a suitable partner.
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Financial services Information technology Consulting IT Services Engineering Retail Consumer Products Construction Manufacturing Human Resources Software eCommerce

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (5) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express satisfaction with Mercatus's value for money, noting that their pricing aligns well with budgets while delivering quality outcomes. One CEO highlighted the "good value for cost," and another remarked on the "fair" pricing despite a desire for lower costs. Overall, feedback indicates that clients perceive Mercatus as a reliable partner that effectively meets their lead generation needs, with investment returns being realized within a year in some cases.
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More responsive than most other service providers

Mercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Bulgaria

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Bulgaria

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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Reviews mention Trustworthy
The sentiment of trustworthiness is consistently highlighted across client reviews for Remote Team Solutions. One client emphasized the ease of trust in their partnership, stating it was 'scary' to delegate major business operations but felt secure with RTS. Another client noted their trust in the recruitment process due to RTS's responsiveness and knowledge. Overall, clients express high confidence in RTS's reliability and performance, indicating a strong foundation for ongoing collaborations.

Staff Aug & Utility Mgmt Services for Utility Mgmt Co

5.0 Sep 4, 2025

There is a lot I love about Remote Team Solutions, but above all else is trust. It is scary to turn over such a major part of our business to a partner, but RTS has made it easy to trust in our partnership.
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0 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Bulgaria

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Well-organized projects
TECHSPEED INC has received positive feedback regarding their well-organized project management. Clients highlighted their clear timelines, effective communication, and timely delivery of all project milestones. For instance, one client noted that TECHSPEED completed data entry projects with high accuracy and minimal errors, consistently meeting tight deadlines. Another emphasized their proactive approach, stating that the team's organization and commitment to quality made collaborations smooth and productive. Overall, the sentiment reflects satisfaction with TECHSPEED's reliability and professionalism.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to be admired.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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MarKam Solutions

5.0 9 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Communicative
Clients consistently commend MarKam Solutions for their strong communication skills and adaptability. Feedback highlights their structured and detail-oriented approach, with one client noting their 'professional and on point' communication style. Another client emphasized their 'excellent communication skills' and ability to maintain open, transparent dialogue. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and tailored solutions that meet specific project needs.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive. Their ability to apply industry leading strategies for continuous improvement was notable.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements highlighted their open, transparent, and direct communication. The management was highly professional, able to understand our needs and adapt themselves to tailor the solutions that work best for us. MarKam Solutions showed a very personal approach with attention to our company and project.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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More responsive than most other service providers

MarKam Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Pontica Solutions

4.7 3 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Sofia, Bulgaria

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% IT Staff Augmentation +2 services

5% AI Consulting

5% Generative AI

Pontica Solutions is a customer support outsourcing company specializing in call center and customer management services. They are praised for their flexibility, strong account management, and ability to adapt to client needs. Notably, 100% of reviewers expressed satisfaction with their professionalism and responsiveness, highlighting significant improvements in customer satisfaction and operational efficiency.

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Industry Experience

Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply Chain

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.
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France (2) Switzerland (1)

This provider is fluent in 5 languages:

English

French

German

Italian

Bulgarian

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CXG Business Process Outsourcing

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

25% Customer Service Outsourcing

24% Call Center Services

21% Back Office Outsourcing +2 services

15% Recruiting

15% Staffing

CXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.

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Industry Experience

CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.
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Flat Rock Technology

4.8 17 reviews

$25,000+

$50 - $99 / hr

250 - 999

Varna, Bulgaria

Services provided

30% Back Office Outsourcing

30% Custom Software Development

15% Mobile App Development +3 services

10% IT Staff Augmentation

10% Web Design

5% UX/UI Design

Flat Rock Technology is a versatile technology solutions provider, prominently involved in web and software development, cloud infrastructure management, and customized IT services. Their reviews reflect a strong emphasis on meeting deadlines, effective communication, and delivering high-quality work. Approximately 90% of reviewers highlight their professionalism and project management skills, while a few note areas for improvement in communication and market research efficiency.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Flat Rock Technology highlight strong client satisfaction, emphasizing effective communication and project management. Clients noted that the team met deadlines and demonstrated professionalism and dedication. Specific feedback includes praise for their ability to deliver projects successfully, as seen in the development of a prize draw platform and an affiliate program website. Overall, clients expressed confidence in Flat Rock Technology, with no significant areas for improvement identified.
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Industry Experience

Flat Rock Technology has demonstrated strong expertise across various industries, including Gaming, Financial Services, Education, and Telecommunications. Clients commend their professionalism, project management, and technical skills, often noting timely deliveries and effective communication. The overall sentiment is highly positive, reflecting satisfaction with outcomes such as platform development in Gaming, mobile app creation in Financial Services, and bespoke learning solutions in Education. They are particularly well-suited for projects requiring custom software development and ongoing support, making them a versatile partner across multiple sectors.
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Consumer Products Advertising & marketing IT Services Telecommunications Software Arts, entertainment & music Financial services Retail Other Industry Real estate Gaming Education

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (2) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Flat Rock Technology's cost-effectiveness and value for money. Many reviews highlight that the company's pricing aligns well with their budget, with one client noting, "their pricing fit our budget, they had a great culture fit, and they offered good value for the cost." Overall, the sentiment is positive, emphasizing their professionalism, timely delivery, and high-quality work, making them a reliable choice for various projects.
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England (4) United States (3) Israel (2) Spain (1) Sweden (1)

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Euroccor JSC

4.5 1 review

$1,000+

$25 - $49 / hr

50 - 249

София, Bulgaria

Services provided

65% Call Center Services

15% Customer Service Outsourcing

10% Sales Outsourcing +1 service

10% Social Media Marketing

Euroccor JSC is a company specializing in listing quality checks. The reviews highlight their exceptional attention to detail and effective communication, with 100% positive feedback regarding time savings and workflow efficiency. While their speed of service is praised, there is a suggestion for further improvement in this area.

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Industry Experience

Euroccor JSC has demonstrated strong expertise in the Human Resources sector, specifically in the area of listing quality checks for online job boards. Feedback highlights their exceptional attention to detail and effective communication, which have led to significant time savings for clients. The overall sentiment in this industry is positive, indicating that Euroccor is a reliable partner for HR-related projects.
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Human Resources

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Average Project Cost Breakdown

What Clients Have Said
Clients have generally reported that Euroccor JSC offers good value for money, particularly noting their efficiency in saving time during projects. One client highlighted the company's attention to detail as exceptional, which contributes positively to their perceived value. However, there is a suggestion for improvement regarding the speed of service, indicating room for enhancement in their overall responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of services provided.
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InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Document Digitization & Management +3 services

20% Recruiting

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

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Reviews mention Exceptional performance
Clients have consistently praised InfoSource Bulgaria Ltd for their exceptional performance, highlighting their responsiveness and proactive project management. A COO from FD Mediagroup noted the company's commitment to customer satisfaction and high-quality deliverables at a fair price. The client emphasized that InfoSource has provided ongoing support and valuable insights into market changes, reinforcing their reputation as a reliable partner with no noted areas for improvement.

Financial Services for Financial & Economic Media Company

5.0 Sep 14, 2023

Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.
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Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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Netherlands (1) United States (1)

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Hypergen

5.0 15 reviews

$5,000+

$50 - $99 / hr

10 - 49

Sofia, Bulgaria

Services provided

50% Sales Outsourcing

25% CRM Consulting and SI

15% Conversion Optimization +1 service

10% Email Marketing

Hypergen is a lead generation company specializing in cold email outreach and demand generation. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, responsiveness, and ability to deliver on promises. Themes across reviews include effective lead generation, impressive project management, and a collaborative approach, with clients reporting significant improvements in lead quality and conversion rates.

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Reviews mention Proactive
Hypergen has received overwhelmingly positive feedback regarding its proactive approach. Clients have noted the team's responsiveness and ability to optimize campaigns based on feedback, with one client highlighting the account manager's proactive efforts in lead generation. Another client emphasized the seamless integration and the proactive nature of Hypergen in suggesting new campaign ideas. Overall, the sentiment reflects a strong appreciation for Hypergen's organizational skills and their commitment to meeting client needs effectively.

Lead Generation for Tech Company

5.0 Oct 13, 2023

Our account manager is very responsive and proactive about optimizing our campaigns and leads. Organization and ability to pivot based on feedback or demand are impressive. They're very organized, responsive, and straightforward.
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Email Marketing for SaaS Company

5.0 Mar 26, 2023

They are very responsive, proactive, creative and professional. Their reporting is easy to understand and they are responsive and proactive with new campaign ideas. Working with the team has been a real pleasure.
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Industry Experience

Hypergen has demonstrated expertise across several industries, notably Advertising & Marketing, Chemicals & Biotechnology, IT Services, Software, Real Estate, and Design. Clients praised their ability to generate qualified leads, effective cold email campaigns, and outstanding project management. Feedback highlights their professionalism, creativity, and responsiveness, with strong results in lead generation and sales. Overall, Hypergen is well-suited for businesses seeking impactful marketing strategies in these sectors.
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Advertising & marketing Chemicals & Biotechnology IT Services Software Design Business services Real estate Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend Hypergen for their excellent value for money, highlighting the cost-effectiveness of their services. One client noted that Hypergen's pricing fit their budget while delivering significant results, including a 5x ROI. Another client emphasized the 'good value for cost' and the professional execution that exceeded expectations, resulting in over 300 qualified leads. Overall, sentiment is overwhelmingly positive, with many clients expressing satisfaction with the financial return relative to their investment.
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Sofia, Bulgaria

13 ulitsa "Veslets"
Sofia, Bulgaria 1000
16 - 20

+1 614 432 8647

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Lukanoff Consulting Ltd

4.9 8 reviews

$1,000+

$50 - $99 / hr

2 - 9

Sofia, Bulgaria

Services provided

30% Sales Outsourcing

20% Direct Marketing

20% Email Marketing +2 services

20% Marketing Strategy

10% Account-Based Marketing

Lukanoff Consulting Ltd is a marketing and sales consulting firm specializing in lead generation, sales strategy, and B2B marketing. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely delivery, and effective communication. Clients frequently commend their personalized approach and innovative strategies, leading to successful outcomes such as increased leads and business opportunities.

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Reviews mention Flexible
The feedback regarding Lukanoff Consulting's flexibility is overwhelmingly positive. One client noted their adaptability in pricing, stating that the firm modified an initial quote to better fit their budget. Additionally, the client appreciated the personalized approach, highlighting that Lukanoff Consulting tailors their services to meet specific needs. The proactive communication and willingness to adjust strategies according to client feedback further exemplify their flexible nature, contributing to a strong and effective partnership.

LinkedIn Outreach for Technical Documentation Company

5.0 Mar 28, 2022

Although they initially offered a quote that wasn’t good for us, they were flexible and adapted the offer so that it could serve our needs and budget. I like the way Lukanoff Consulting works and their personalized approach, which is really important to me. They don’t do the same for everyone; they try to adapt to our needs, which is very helpful.
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Industry Experience

Lukanoff Consulting Ltd has demonstrated expertise across various industries including Financial Services, Software, Publishing, Advertising & Marketing, IT Services, and Business Services. Clients commend their ability to generate leads, implement effective marketing strategies, and provide personalized solutions. The feedback highlights strong project management, timely delivery, and a proactive approach, resulting in measurable success such as increased sales and new business opportunities. Overall, the sentiment is highly positive, indicating a strong fit for clients seeking growth in these sectors.
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Financial services Software Publishing Advertising & marketing IT Services Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently praise Lukanoff Consulting Ltd for their value and cost-effectiveness. One client noted a flexible pricing approach that accommodated their budget, while another highlighted a successful campaign resulting in €12,000 in revenue from a single lead. Overall, feedback indicates that Lukanoff Consulting not only meets but exceeds expectations in terms of deliverables and project management, providing significant returns on investment and high satisfaction with their services.
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Bulgaria (5) England (1)

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PowerSellers

5.0 2 reviews

$10,000+

Undisclosed

2 - 9

Sofia, Bulgaria

Services provided

60% Sales Outsourcing

25% Market Research

15% Call Center Services

PowerSellers is a dynamic marketing and procurement service provider, excelling in renewable energy certificate acquisition and lead generation. Consistently praised for their flexibility and proactive communication, 100% of reviews highlight their budget-friendly pricing and strong project management skills, with one client noting a 72% annual increase in lead generation.

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Reviews mention Easy to reach
Clients have consistently praised PowerSellers for their exceptional accessibility and responsiveness. One client noted, "They are always ready to attend to any need," highlighting their commitment to communication. Additionally, the client's feedback emphasized the team's availability and eagerness to work, reinforcing an overall positive sentiment regarding ease of reach. This suggests that PowerSellers prioritizes client engagement and is effective in maintaining open lines of communication throughout the project.

Call Center Services for Energy Solutions Provider

5.0 Apr 1, 2024

Excellent, they are always ready to attend to any need. The availability and desire to work of each one of them. Virtual Meeting, Email or Messaging App.
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Industry Experience

PowerSellers has demonstrated strong expertise in the Food & Beverage and Energy & Natural Resources industries. Clients appreciate their effective communication and responsiveness, particularly in managing relationships and generating leads. In the Food & Beverage sector, they successfully procured renewable energy certificates, while in the Energy sector, they facilitated increased client engagement and lead generation. Overall sentiment is positive, highlighting their flexibility, value for cost, and commitment to client success, making them a strong candidate for projects in these industries.
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Food & Beverage Energy & natural resources

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client echoed this sentiment, stating that PowerSellers' pricing was a key reason for their selection, emphasizing their ability to deliver results while maintaining affordability. Overall, the sentiment regarding cost and value is highly positive, with no significant complaints noted.
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More responsive than most other service providers

PowerSellers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ScaleRush

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Sofia, Bulgaria

Services provided

80% Sales Outsourcing

20% Email Marketing

ScaleRush is a lead generation and sales outsourcing company known for its customized pipelines and tailored outreach strategies. They receive overwhelmingly positive feedback, with clients highlighting their proactive project management and deep industry knowledge. Approximately 100% of the reviewers mentioned over-delivering on results, such as increasing sales pipelines by 50% within two months.

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Industry Experience

ScaleRush has demonstrated expertise in the construction and gaming industries, receiving positive feedback for their proactive communication and deep industry knowledge. In construction, they significantly improved sales pipeline and appointment rates. In gaming, they exceeded lead generation expectations, achieving a higher closing rate than usual. Overall sentiment indicates that ScaleRush excels in delivering customized solutions and fostering strong client relationships, making them a suitable partner for businesses in both sectors.
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Gaming Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have highlighted ScaleRush's strong value for money, noting that the company delivers impressive results relative to their costs. One client emphasized that ScaleRush provided 'good value for cost' and exceeded expectations by increasing sales pipelines significantly. Another client mentioned spending $15,000 and receiving over 120 leads in just 60 days, which far surpassed their usual closing rates. Overall, feedback indicates a positive sentiment regarding cost-effectiveness and the quality of service provided.
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Bulgaria (1) Switzerland (1)

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Zadarma

4.0 1 review

Undisclosed

Undisclosed

50 - 249

Burgas, Bulgaria

Services provided

100% Call Center Services

Zadarma is a digital services company specializing in VoIP solutions with CRM integration. Reviews highlight their responsive support and ability to deliver on time, with 100% of feedback noting their good value for cost and functionality. While their guidance could be more personalized, their overall service is highly regarded.

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0 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Zadarma has received positive feedback over the last six months, particularly for their responsive support and effective VoIP integration with CRM systems. Clients appreciate the good value for cost and timely delivery of services. One reviewer noted the ease of setup and management, highlighting the company's ability to meet functional requirements. However, there is a suggestion for more personalized support rather than templated guidance, indicating a potential area for improvement.
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Industry Experience

Zadarma has demonstrated expertise primarily in the Advertising & Marketing industry, providing effective VoIP solutions with CRM integration. Clients highlight their responsive support and ability to deliver projects on time, emphasizing the company's strong value for cost. Overall sentiment in this industry is positive, indicating that potential clients seeking seamless digital services and integration would find a beneficial partnership with Zadarma.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding the overall cost and value for money offered by the company. One review specifically highlighted Zadarma's 'good value for cost,' emphasizing satisfaction with the pricing relative to the services provided, such as VoIP with CRM integration. Additionally, timely delivery and responsive support further enhance the perceived value, although some clients suggested a desire for more personalized support to complement the cost-effectiveness.
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Passion4Growth

4.9 9 reviews

$1,000+

$50 - $99 / hr

2 - 9

Breznik, Bulgaria

Services provided

30% Business Consulting

30% Sales Outsourcing

20% Account-Based Marketing +1 service

20% Market Research

Passion4Growth is a lead generation and business development company that excels in enhancing client portfolios and expanding market presence through strategic partnerships and digital outreach. Their reviews reflect a 100% positive sentiment, highlighting effective communication, timely delivery, and proactive engagement. Approximately 83% of reviewers praised the company's innovative approach and personalized strategies, emphasizing their commitment to client success and growth.

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Industry Experience

Passion4Growth has demonstrated significant expertise across multiple industries, including Software, Advertising & Marketing, Telecommunications, IT Services, and Human Resources. Clients consistently praised their proactive communication, strategic approach, and ability to deliver measurable results, such as increased leads and client acquisition. The overall sentiment is positive, highlighting their strengths in lead generation and sales pipeline management, making them particularly suitable for companies seeking growth in tech-focused and service-oriented sectors.
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Advertising & marketing Telecommunications IT Services Human Resources Software Design

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Passion4Growth's competitive pricing and strong value for money. For instance, one CEO noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client emphasized the company's 'great culture fit' and the overall perception of high quality relative to their expenses. Overall, feedback reflects a positive sentiment regarding the affordability of services, with many clients expressing satisfaction with the outcomes achieved for the investment made.
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Sixty K Ltd

Not yet reviewed

$50,000+

< $25 / hr

1,000 - 9,999

Sofia, Bulgaria

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Sixty K Ltd is a large Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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MENA Software

4.8 4 reviews

$5,000+

$25 - $49 / hr

10 - 49

Sofia, Bulgaria

Services provided

25% Blockchain

15% Back Office Outsourcing

10% BI & Big Data Consulting & SI +5 services

10% Business Consulting

10% Custom Software Development

10% IoT Development

10% Mobile App Development

10% Web Development

MENA Software is a versatile software development company specializing in platform development, blockchain solutions, and app creation. Their services have received overwhelmingly positive feedback, with approximately 100% of clients noting their effective project management and dedication. Clients consistently highlight the company's strong competence, high-quality output, and affordability, with no major areas for improvement suggested.

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Industry Experience

MENA Software has demonstrated expertise across several industries, including Information Technology, Advertising & Marketing, Other Industries, and Gaming. Clients praised their reliable solutions, effective project management, and strong communication. In IT, they provided value through software development; in Marketing, they excelled in blockchain projects; in Gaming, they developed engaging applications with impressive graphics. Overall, sentiment is positive, highlighting MENA Software's dedication, competence, and ability to meet diverse client needs.
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Information technology Advertising & marketing IT Services Gaming

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
MENA Software has been recognized for offering competitive pricing and delivering significant value for money. Clients noted the cost-effectiveness of their services, with one stating they provided updates at an 'affordable price.' Effective project management and dedication were highlighted, contributing to a positive perception of value. Overall, the sentiment reflects satisfaction with the quality of work relative to the costs incurred, with no major complaints regarding pricing.
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Bulgaria (2) United Arab Emirates (1)

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ProcessFlows

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

София, Bulgaria

Services provided

50% Back Office Outsourcing

10% Business Consulting

10% Custom Software Development +3 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

ProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
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София, Bulgaria

Mandarin Centre 53B Nikola Vaptsarov Blvd. 2nd floor
София, Bulgaria 1407
50 - 75

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Euro Connect

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Sofia, Bulgaria

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

Euro Connect is a small phone answering service in Sofia, Bulgaria. The team offers Call Center Services and Customer Service Outsourcing.
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ODEON msc - A TTC brand

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sofia, Bulgaria

Services provided

20% Finance & Accounting Outsourcing (FAO)

20% HR Consulting

10% Accounting +5 services

10% Back Office Outsourcing

10% Business Consulting

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Established in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.
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AppGreat

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Sofia, Bulgaria

Services provided

10% Back Office Outsourcing

10% Custom Software Development

10% Customer Service Outsourcing +7 services

10% Cybersecurity

10% DevOps Managed Services

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% UX/UI Design

10% Web Development

AppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
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More responsive than most other service providers

AppGreat is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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BPO Bulgaria

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Plovdiv, Bulgaria

Services provided

25% Accounting

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Tax Law

Phone answering service BPO Bulgaria was established in 2014. The small team specializes in Call Center Services and Accounting.
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Flow Logic

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sofia, Bulgaria

Services provided

100% Back Office Outsourcing

Flow Logic is a Back Office Outsourcing company. The small Sofia, Bulgaria-based team focuses on Back Office Outsourcing. The firm was launched in 2020.
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Expand Acquisition

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sofia, Bulgaria

Services provided

50% Email Marketing

50% Sales Outsourcing

Expand Acquisition is an Email Marketing and Sales Outsourcing company. They are based in Sofia, Bulgaria and have small team of experts. Their services include Email Marketing and Sales
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Go2Connect

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sofia, Bulgaria

Services provided

70% Sales Outsourcing

10% Business Consulting

10% Event Marketing +1 service

10% Market Research

Go2Connect is a Sales Outsourcing company. Their small team of employees is located in Sofia, Bulgaria. Their team focuses on Sales Outsourcing and Event Marketing.
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StoreIT Bulgaria

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

100% Document Digitization & Management

Based in Sofia, Bulgaria, StoreIT Bulgaria is a midsize Document Digitization & Management company. Their services include Document Digitization & Management.
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ACS Bulgaria

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Sofia, Bulgaria

Services provided

25% Customer Service Outsourcing

20% Staffing

15% Back Office Outsourcing +4 services

15% Business Consulting

15% HR Outsourcing

5% IT Managed Services

5% IT Staff Augmentation

ACS Bulgaria is a Customer Service Outsourcing company launched in 2022. The agency provides Customer Service Outsourcing and Staffing.
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Software Group

Not yet reviewed

$10,000+

$50 - $99 / hr

250 - 999

Sofia, Bulgaria

Services provided

40% IT Strategy Consulting

30% Back Office Outsourcing

30% Other IT Consulting and SI

Software Group is an IT strategy consulting company launched in 2009. Their team offers IT strategy consulting and Back Office Outsourcing.
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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Varna, Bulgaria

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Content Moderation Services +7 services

10% Customer Service Outsourcing

10% Data Annotation Services

10% Employer of Record (EOR) Services

10% PEO/Employee Leasing

10% Recruiting

10% Sales Outsourcing

10% Staffing

Customer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.

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Reviews mention Accommodating
Clients consistently praise Customer Umbrella for their accommodating nature, highlighting their proactive approach to meeting specific needs. One client noted their ability to adapt strategies based on evolving requirements, stating, 'when we had new requests or changes, they were all ears.' Another emphasized their seamless integration, describing Customer Umbrella as an 'extension of our own team.' Overall, feedback reflects a strong sentiment of satisfaction with their flexibility and commitment to client success.

Customer Support Outsourcing for Game Development Company

5.0 Aug 23, 2023

Their project management was spot-on. Always on time, and when we had new requests or changes, they were all ears, adapting their strategy to match our game releases.
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Industry Experience

Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella.
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Gaming Design Healthcare Software Gambling Manufacturing Utilities Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.
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United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

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RevBrains

Not yet reviewed

$25,000+

$200 - $300 / hr

10 - 49

Sofia, Bulgaria

Services provided

30% Business Consulting

30% Document Digitization & Management

20% Enterprise App Modernization +2 services

10% AR/VR Development

10% Application Management & Support

RevBrains is a Business Consulting company established in 2021. The firm specializes in Business Consulting and Document Digitization & Management, and is small.
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Customer Care BG Ltd.

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sofia, Bulgaria

Services provided

100% Call Center Services

Call center service Customer Care BG Ltd. Is located in Sofia, Bulgaria. Their services include Call Center Services.
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DIMIROMA GROUP

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sofia, Bulgaria

Services provided

100% Document Digitization & Management

DIMIROMA GROUP is a small Document Digitization & Management company based in Sofia, Bulgaria. The team specializes in Document Digitization & Management.
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National Archives Corp.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sofia, Bulgaria

Services provided

100% Document Digitization & Management

National Archives Corp. Is a small Document Digitization & Management company launched in 2006. Their services include Document Digitization & Management.
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Mellon Bulgaria

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

25% Call Center Services

25% HR Outsourcing

25% Other Application Development +2 services

15% Custom Software Development

10% Mobile App Development

Call center service Mellon Bulgaria was established in 2001. The midsize team provides Call Center Services and HR Outsourcing.
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Remotek Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Varna, Bulgaria

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Remotek Ltd was founded in 2008. The company offers Back Office Outsourcing.
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Orpheus Solutions

5.0 1 review

$5,000+

$25 - $49 / hr

2 - 9

Sofia, Bulgaria

Services provided

30% Corporate Training & Coaching

25% Business Consulting

25% Call Center Services +2 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

Orpheus Solutions is a digital marketing consulting firm recognized for its innovative approach and profound expertise in digital marketing strategies. The company has received 100% positive feedback, with clients praising their effective workflow and impressive creativity. Reviewers consistently highlight their reliability and ability to provide new perspectives, with no areas noted for improvement.

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Industry Experience

Orpheus Solutions has demonstrated expertise in the Arts, Entertainment, and Music industry, particularly in enhancing marketing strategies. Clients appreciate their innovative approach and extensive knowledge in digital marketing, resulting in effective collaboration and promising project trajectories. Overall sentiment is positive, indicating strong potential for companies within similar sectors seeking to optimize marketing channels and improve ROI.
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Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express a positive sentiment regarding the value for money provided by Orpheus Solutions, highlighting their effective consulting services in digital marketing. One client noted the company's impressive creative insights and strategic approach, indicating a strong reliance on their expertise. Although specific financial outcomes were not yet available, the client emphasized their satisfaction and confidence in the company's ability to maximize return on investment, suggesting that the pricing aligns well with the quality of service offered.
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Virtuwise

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Varna, Bulgaria

Services provided

20% Branding

20% Business Consulting

20% Digital Strategy +2 services

20% Email Marketing

20% Sales Outsourcing

Launched in 2023, Virtuwise is a branding firm. The company specializes in Branding and Digital Strategy, and is small.
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Varna, Bulgaria

Morska Sirena str. 27, office 2
Varna, Bulgaria 9002
10 - 15

+359885918045

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Tremity

5.0 1 review

$5,000+

$25 - $49 / hr

2 - 9

Veliko Tarnovo, Bulgaria

Services provided

30% Custom Software Development

20% Customer Service Outsourcing

20% IT Staff Augmentation +3 services

10% Enterprise App Modernization

10% Mobile App Development

10% Web Development

Tremity is a versatile development company offering product technical architecture, development, customer support, and content management services. With 80% positive feedback, clients note improved development speed by 50% and customer satisfaction by 20%. Tremity is praised for its active partnership and strategic guidance, though minor improvements in task management are suggested.

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Industry Experience

Tremity has demonstrated expertise in the consumer products and services industry, particularly in enhancing product architecture and customer support for B2B applications. Feedback highlights their strong partnership approach, leading to significant increases in development speed (50%) and customer satisfaction (20%). Clients appreciate their project management and active involvement in the design process. Overall, Tremity is a suitable provider for companies seeking technical development and support in consumer-focused sectors.
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Consumer products & services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tremity's overall value for money, highlighting their competitive pricing and strong support. One CEO noted, 'They offered good value for the cost' while investing over $100,000 in their services. The partnership has reportedly increased development speed by 50% and customer satisfaction ratings by 20%, demonstrating a solid return on investment. Overall sentiment indicates that Tremity is viewed as a valuable partner despite minor areas for improvement.
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Instorm

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Sofia, Bulgaria

Services provided

50% Corporate Training & Coaching

30% Business Consulting

20% Sales Outsourcing

Launched in 2018, Instorm is a Corporate Training & Coaching company. The team provides Corporate Training & Coaching and Business Consulting and is based in Sofia, Bulgaria.
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Anvilo Inc.

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Ruse, Bulgaria

Services provided

20% Custom Software Development

10% Application Management & Support

10% Application Testing +6 services

10% Document Digitization & Management

10% E-Commerce Development

10% Enterprise App Modernization

10% Mobile App Development

10% Unified Communications Consulting & SI

10% Web Development

Anvilo Inc. Is a software development firm. Established in 2015, the team offers Custom Software Development and unified communications consulting & SI.
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Ruse, Bulgaria

ploshtad "Dunav"
Ruse, Bulgaria 7000
6 - 9

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gevekom GmbH

Not yet reviewed

$10,000+

Undisclosed

1,000 - 9,999

Varna, Bulgaria

Services provided

65% Call Center Services

25% Back Office Outsourcing

10% Sales Outsourcing

Gevekom GmbH is a call center. They are headquartered in Dresden, Germany and Berlin, Germany and have large team. They provide Call Center Services and Back Office Outsourcing.
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Varna, Bulgaria

ulitsa "Nikola Y. Vaptzarov" 7
Varna, Bulgaria 9010
101 - 150

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Alba Center

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Sofia, Bulgaria

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Alba Center, a small phone answering service, is headquartered in Sofia, Bulgaria. The team focuses on Call Center Services and Sales Outsourcing.
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Callhalla

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Sofia, Bulgaria

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Callhalla, an answering service and Customer Service Outsourcing company, was established in 2014. The small team offers Call Center Services and Customer Service Outsourcing.
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eTel Digital Agency

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

20% E-Commerce Development

20% Email Marketing

20% Sales Outsourcing +3 services

20% Social Media Marketing

10% Search Engine Optimization

10% Web Design

Social media marketing firm eTel Digital Agency was founded in 2001. The midsize team specializes in Social Media Marketing and Email Marketing.
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DSI

Not yet reviewed

$10,000+

$50 - $99 / hr

2 - 9

Sofia, Bulgaria

Services provided

25% Back Office Outsourcing

25% Custom Software Development

25% Mobile App Development +1 service

25% Web Development

In Sofia, Bulgaria, DSI is a small custom software development company. Their services include Custom Software Development and Back Office Outsourcing.
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Squaretalk

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

80% Unified Communications Consulting & SI

20% Call Center Services

Launched in 2010, Squaretalk is an unified communications consulting & SI company. The midsize team provides unified communications consulting & SI and Call Center Services.
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Sofia, Bulgaria

133 Todor Aleksandrov blvd
Sofia, Bulgaria 1309
10 - 15

+35924916130

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Latiane Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Balsha, Bulgaria

Services provided

60% Call Center Services

40% Recruitment Process Outsourcing

Latiane Ltd, a midsize telephone answering service, is in Balsha, Bulgaria. Their services include Call Center Services and Recruitment Process Outsourcing.
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Logicall Bulgaria AD

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Serdica, Bulgaria

Services provided

100% Call Center Services

Logicall Bulgaria AD, an answering service company, was established in 2007. The company specializes in Call Center Services.
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Inter Contact Bulgaria

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Sofia, Bulgaria

Services provided

100% Call Center Services

Answering service Inter Contact Bulgaria is headquartered in Sofia, Bulgaria. They focus on Call Center Services and were launched in 2006.
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LimTC

5.0 46 reviews

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

LimTC is a customer support and back-office outsourcing company specializing in providing dedicated personnel for customer service, administrative tasks, and client management. Reviews reveal a high level of client satisfaction, with over 90% of feedback being positive. Clients frequently commend LimTC's cultural fit and timely delivery, with 100% of reviews mentioning the company's professionalism and commitment to understanding business needs.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
LimTC has received positive feedback from recent clients, highlighting its effective customer support solutions and strong project management. One client noted that LimTC successfully handled 90% of inbound calls and 70% of emails, demonstrating their capability in client support. Another client praised LimTC for timely candidate sourcing and seamless offboarding processes. Overall, the sentiment is favorable, with clients appreciating LimTC's cultural fit, responsiveness, and commitment to client needs, although a suggestion for contract flexibility was noted.
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Industry Experience

LimTC has demonstrated significant expertise across various industries including insurance, IT, education, and eCommerce. Clients consistently praise LimTC for their exceptional customer support, timely project delivery, and ability to enhance operational efficiency. The insurance sector appreciates their multilingual support and strong alignment with company culture, while the IT and education sectors benefited from improved customer satisfaction and lead generation. Overall, sentiment reflects a high level of satisfaction, making LimTC a strong candidate for clients in these industries seeking reliable outsourcing solutions.
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Software Education eCommerce Financial services Real estate Advertising & marketing Information technology Insurance Business services IT Services

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View projects from:

United States (9) Ukraine (7) Canada (4) Germany (3) England (2) India (1) Australia (1) Israel (1) Netherlands (1) Pakistan (1) Switzerland (1) United Arab Emirates (1) Estonia (1) Denmark (1) Cyprus (1)

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Sofia, Bulgaria

ulitsa "Mogilata" 5
Sofia, Bulgaria 1700
6 - 9

+359876862364

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Hartona Ltd.

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Sofia, Bulgaria

Services provided

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing

20% Graphic Design +2 services

20% Social Media Marketing

20% Web Development

Social media marketing agency Hartona Ltd. Specializes in Social Media Marketing and Graphic Design. They were founded in 2021.
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