Top BPO Companies in Bulgaria
14 Leaders 15 Contenders
52 Companies
List of the Top Bulgaria BPO Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves BulgariaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
Read Full Review -
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
Read Full Review -
Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
Read Full Review -
Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves BulgariaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Transparent
Clients have expressed a positive sentiment regarding Connext's transparency throughout their collaboration. One CEO highlighted the 'very good and transparent' communication in recruiting and structuring their team, which facilitated a productive partnership. Additionally, the proactive and fair approach of Connext was noted during challenging times, such as the COVID-19 pandemic, where they ensured uninterrupted service. Overall, the feedback indicates a strong emphasis on integrity and open communication.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
Read Full Review
Was this helpful?
Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves BulgariaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
-
MarKam Solutions
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Timely
Overall feedback regarding the timeliness of MarKam Solutions is overwhelmingly positive. Clients consistently noted that all deliverables were met on time, with one client stating, "They managed the project efficiently, delivering all tasks and deliverables on time." Another highlighted their "extreme promptness" and ability to exceed expectations. Furthermore, a third client emphasized that every deliverable was met in a "timely and professional manner," reinforcing the company's reliability in meeting deadlines.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner.
Read Full Review -
Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner.
Read Full Review -
Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working.
Read Full Review -
Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
Read Full Review
Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
View projects from:
This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
Was this helpful?
-
-
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +2 services10% Call Center Services10% IT Staff AugmentationSee all 23 projectsMercatus is a lead generation and outreach campaign specialist, offering services across B2B sectors, including e-commerce and digital product markets. Feedback reveals a consistent ability to generate qualified leads and meetings, with a reported meeting acceptance rate of 89%. Approximately 70% of reviews highlight their effective communication and project management, while a notable 30% mention areas for improvement in campaign targeting. Overall, client satisfaction is high, with no significant negative reviews reported.
Reviews mention Exceeds expectations
Mercatus has consistently exceeded client expectations, as highlighted in their collaboration with ÖHMI Bulgaria. The Operations Manager noted the team's exceptional responsiveness, organization, and ability to adapt to specific corporate cultures, resulting in a successful LinkedIn Marketing Campaign. The interim and final reports demonstrated significant progress, with outcomes surpassing initial goals. Clients appreciated Mercatus's commitment to quality service, punctuality, and professionalism, expressing eagerness for future collaborations.-
LinkedIn Marketing for Consultancy Company
5.0 Dec 29, 2020The interim and final reports showed a consistent strive resulting in achievement of the set goals. The overall outcome from this project is considered positive and beyond our preliminary expectations. Very well organized and result oriented she contributed at greatest extend to the success of our project.
Read Full Review -
LinkedIn Marketing for Consultancy Company
5.0 Dec 29, 2020We were happy to notice that without having any previous common work experience, Mercatus managed to deliver the expected high quality service and to provide us the solution which saved us resources as time, budget and stress and helped us achieve our goals. They succeeded in understanding our requirements and adapted the campaign strategy to our needs and also managed to blend in our corporate culture and values.
Read Full Review
Was this helpful?
Industry Experience
Mercatus has demonstrated expertise across various sectors including Information Technology, Retail, Manufacturing, and Financial Services. Clients consistently praise their effectiveness in lead generation and customer outreach, highlighting impactful campaigns particularly in B2B contexts. The overall sentiment reflects a strong appreciation for their project management, communication, and adaptability, with notable success in enhancing visibility and engagement in the markets they serve. Companies in need of targeted lead generation strategies, especially in IT and retail, would find Mercatus a suitable partner.
Read All ReviewsSelect Industry to see insights
Financial services Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
Was this helpful?
-
-
Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves BulgariaServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, providing services such as data entry, content management, and market research. Client feedback highlights their adaptability, professionalism, and ability to meet deadlines, with 100% of reviews noting their excellent communication and project management skills. No areas for improvement were mentioned, reflecting a strong satisfaction rate across diverse industries.
Reviews mention Experienced
Clients express high satisfaction with TECHSPEED INC's professionalism and experience. One client highlighted their effective data management for nearly 1,000 WordPress posts, noting timely delivery and accommodating communication. The team’s ability to adapt to project changes and provide structured updates was particularly praised. Overall, the sentiment is overwhelmingly positive, with clients stating that TECHSPEED INC has exceeded expectations in supporting complex data needs.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estateWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
Was this helpful?
MarKam Solutions
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr50 - 249Serves BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Timely
Overall feedback regarding the timeliness of MarKam Solutions is overwhelmingly positive. Clients consistently noted that all deliverables were met on time, with one client stating, "They managed the project efficiently, delivering all tasks and deliverables on time." Another highlighted their "extreme promptness" and ability to exceed expectations. Furthermore, a third client emphasized that every deliverable was met in a "timely and professional manner," reinforcing the company's reliability in meeting deadlines.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner.
Read Full Review -
Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner.
Read Full Review -
Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working.
Read Full Review -
Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
Read Full Review
Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
View projects from:
This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
Was this helpful?
$100,000+Undisclosed10,000+Serves BulgariaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
Read Full Review -
Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
Read Full Review
Was this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
-
-
Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% IT Staff Augmentation +2 services5% AI Consulting5% Generative AISee all 3 projectsPontica Solutions is a customer support outsourcing company specializing in call center and customer management services. They are praised for their flexibility, strong account management, and ability to adapt to client needs. Notably, 100% of reviewers expressed satisfaction with their professionalism and responsiveness, highlighting significant improvements in customer satisfaction and operational efficiency.
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
Read All ReviewsSelect Industry to see insights
Transportation Financial services Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
View projects from:
This provider is fluent in 5 languages:
- English
- French
- German
- Italian
- Bulgarian
Was this helpful?
-
$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Data Annotation Services +2 services15% Staffing10% Finance & Accounting Outsourcing (FAO)See all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention Efficient
The overall sentiment regarding OWORKERS' efficiency is highly positive, with clients emphasizing their ability to solve problems quickly and provide prompt feedback. One client noted that their BPO team was established within three weeks, highlighting the firm's effective decision-making processes. Communication was streamlined through Slack, ensuring a smooth workflow. Clients express satisfaction with the service provided, indicating that OWORKERS meets their expectations for efficiency and responsiveness.-
BPO Services for RegTech Company
4.0 Sep 27, 2022The BPO team was partly set up during 3 weeks, for it was the main goal to achieve at the first stage. The ability to solve problems quickly and effectively quick feedback and decision making was most impressive. We're satisfied with their current service so far.
Read Full Review
Was this helpful?
Industry Experience
OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries.
Read All ReviewsSelect Industry to see insights
IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery.Was this helpful?
View projects from:
This provider is fluent in 30 languages:
- Arabic
- Bulgarian
- Cantonese
- Croatian
- Czech
- Danish
- Dutch
- English
- Filipino
- Finnish
- French
- German
This provider is available in 11 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
Was this helpful?
-
-
$25,000+$50 - $99 / hr250 - 999Varna, Bulgaria
Services provided
30% Back Office Outsourcing30% Custom Software Development15% Mobile App Development +3 services10% IT Staff Augmentation10% Web Design5% UX/UI DesignSee all 17 projectsFlat Rock Technology is a versatile technology solutions provider, prominently involved in web and software development, cloud infrastructure management, and customized IT services. Their reviews reflect a strong emphasis on meeting deadlines, effective communication, and delivering high-quality work. Approximately 90% of reviewers highlight their professionalism and project management skills, while a few note areas for improvement in communication and market research efficiency.
Reviews mention Patient
The overall sentiment regarding Flat Rock Technology's patience is highly positive. Clients appreciate their ability to handle inquiries and technical explanations with care and clarity. One client noted their project manager's impressive management style, emphasizing that no other service provider is as 'patient and wonderful.' Additionally, the team is commended for treating urgent matters as priorities and providing timely support, fostering a collaborative environment for finding reasonable solutions.-
E-Learning Platform Development for Trading School
5.0 Sep 13, 2018No other service provider is so patient and wonderful. We have direct access to our project manager and their team, who always help in a timely manner. Flatrock Technology treats every urgent situation as a priority and solves them in the blink of an eye. They explain the technical aspects of their decisions patiently, and we always work out a reasonable solution together.
Read Full Review
Was this helpful?
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of Flat Rock Technology indicate a strong overall sentiment, highlighting their effective communication and project management skills. Clients praised the team's professionalism and dedication, with one noting their ability to meet deadlines and deliver high-quality work. Specific feedback includes satisfaction with the development of online platforms and the company's alignment with client values. Overall, clients expressed confidence in Flat Rock Technology's capabilities, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Flat Rock Technology has demonstrated strong expertise across various industries, including Gaming, Financial Services, Education, and Telecommunications. Clients commend their professionalism, project management, and technical skills, often noting timely deliveries and effective communication. The overall sentiment is highly positive, reflecting satisfaction with outcomes such as platform development in Gaming, mobile app creation in Financial Services, and bespoke learning solutions in Education. They are particularly well-suited for projects requiring custom software development and ongoing support, making them a versatile partner across multiple sectors.
Read All ReviewsSelect Industry to see insights
Consumer Products Advertising & marketing IT Services Software Telecommunications Financial services Arts, entertainment & music Retail Other Industry Real estate Gaming EducationWas this helpful?
See All Locations (6)Varna, Bulgaria
113 General Kolev str
Varna, Bulgaria 9002251 - 300
+359 52 63 63 17
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
25% Customer Service Outsourcing24% Call Center Services21% Back Office Outsourcing +2 services15% Recruiting15% StaffingSee all 1 projectsCXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.
Industry Experience
CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
Read All ReviewsSelect Industry to see insights
SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.Was this helpful?
-
$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Services provided
65% Call Center Services15% Customer Service Outsourcing10% Sales Outsourcing +1 service10% Social Media MarketingSee all 1 projectsEuroccor JSC is a company specializing in listing quality checks. The reviews highlight their exceptional attention to detail and effective communication, with 100% positive feedback regarding time savings and workflow efficiency. While their speed of service is praised, there is a suggestion for further improvement in this area.
Industry Experience
Euroccor JSC has demonstrated strong expertise in the Human Resources sector, specifically in the area of listing quality checks for online job boards. Feedback highlights their exceptional attention to detail and effective communication, which have led to significant time savings for clients. The overall sentiment in this industry is positive, indicating that Euroccor is a reliable partner for HR-related projects.
Read All ReviewsSelect Industry to see insights
Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally reported that Euroccor JSC offers good value for money, particularly noting their efficiency in saving time during projects. One client highlighted the company's attention to detail as exceptional, which contributes positively to their perceived value. However, there is a suggestion for improvement regarding the speed of service, indicating room for enhancement in their overall responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of services provided.Was this helpful?
-
Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Serves BulgariaServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions highlights a strong emphasis on talent acquisition and project management efficiency. One client noted a significant increase in sales close rates and praised the team's responsiveness, particularly mentioning an employee named Gustavo. Another client reported faster policy issuance while maintaining quality, appreciating the autonomy in managing their team. Overall, the sentiment is highly positive, with only minor suggestions for improvement regarding the hiring process speed.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
View projects from:
Was this helpful?
-
$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
20% Back Office Outsourcing20% Call Center Services20% Document Digitization & Management +3 services20% Recruiting10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)See all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
Reviews mention Efficient
Clients have consistently highlighted InfoSource Bulgaria Ltd's efficiency in project execution. One reviewer noted that the company completed their project with 'required precision and data accuracy.' Additionally, the cost-effectiveness and attention to detail were praised as remarkable. Regular communication, including weekly touchpoint calls, further enhanced the workflow, contributing to a positive overall sentiment regarding their efficiency.-
Data Curation for Talent Sourcing Platform
4.0 Jul 26, 2022The project was completed with the required precision and data accuracy, demonstrating their efficiency. We maintained a structured workflow with weekly touchpoint calls and necessary communication over Skype, which contributed to the project's smooth progression.
Read Full Review
Was this helpful?
Industry Experience
InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
Read All ReviewsSelect Industry to see insights
Software MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Services provided
50% Sales Outsourcing25% CRM Consulting and SI15% Conversion Optimization +1 service10% Email MarketingSee all 15 projectsHypergen is a lead generation company specializing in cold email outreach and demand generation. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, responsiveness, and ability to deliver on promises. Themes across reviews include effective lead generation, impressive project management, and a collaborative approach, with clients reporting significant improvements in lead quality and conversion rates.
Reviews mention Honest
Clients have consistently praised Hypergen for their honesty and dedication. One CEO noted that the team is 'honest, hard-working, and goes the extra mile.' This sentiment reflects a strong trust in Hypergen's capabilities, contributing to a seamless workflow and impressive results, such as a 5x ROI. The emphasis on integrity and collaboration highlights Hypergen as a reliable partner for lead generation projects.-
Lead Generation Services for Sales Agency
5.0 Aug 24, 2022The team is honest, hard-working, and goes the extra mile.
Read Full Review
Was this helpful?
Industry Experience
Hypergen has demonstrated expertise across several industries, notably Advertising & Marketing, Chemicals & Biotechnology, IT Services, Software, Real Estate, and Design. Clients praised their ability to generate qualified leads, effective cold email campaigns, and outstanding project management. Feedback highlights their professionalism, creativity, and responsiveness, with strong results in lead generation and sales. Overall, Hypergen is well-suited for businesses seeking impactful marketing strategies in these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Chemicals & Biotechnology IT Services Software Design Business services Real estate Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hypergen for their excellent value for money, highlighting the cost-effectiveness of their services. One client noted that Hypergen's pricing fit their budget while delivering significant results, including a 5x ROI. Another client emphasized the 'good value for cost' and the professional execution that exceeded expectations, resulting in over 300 qualified leads. Overall, sentiment is overwhelmingly positive, with many clients expressing satisfaction with the financial return relative to their investment.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Services provided
30% Sales Outsourcing20% Direct Marketing20% Email Marketing +2 services20% Marketing Strategy10% Account-Based MarketingSee all 8 projectsLukanoff Consulting Ltd is a marketing and sales consulting firm specializing in lead generation, sales strategy, and B2B marketing. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely delivery, and effective communication. Clients frequently commend their personalized approach and innovative strategies, leading to successful outcomes such as increased leads and business opportunities.
Reviews mention Great project management
Clients have consistently praised Lukanoff Consulting for their exceptional project management skills. One client noted their proactive approach in organizing regular meetings to discuss results and adjustments, ensuring timely deliverables. Another highlighted their effective communication through various channels and their commitment to meeting deadlines. Overall, the sentiment is overwhelmingly positive, with clients appreciating their adaptability and personalized service, which enhances the collaborative experience.-
LinkedIn Outreach for Technical Documentation Company
5.0 Mar 28, 2022They’re great at project management; I don’t have any complaints in that regard. They’re very proactive in organizing meetings either every week or every couple of weeks to go over the results and discuss potential changes if needed.
Read Full Review -
Lead Generation for Private Equity Firm
5.0 Feb 24, 2022Lukanoff is excellent at project management. They’ve been great in ensuring that timelines go without a hitch. We have weekly catch-up calls, monthly reviews, and quarterly overviews.
Read Full Review
Was this helpful?
Industry Experience
Lukanoff Consulting Ltd has demonstrated expertise across various industries including Financial Services, Software, Publishing, Advertising & Marketing, IT Services, and Business Services. Clients commend their ability to generate leads, implement effective marketing strategies, and provide personalized solutions. The feedback highlights strong project management, timely delivery, and a proactive approach, resulting in measurable success such as increased sales and new business opportunities. Overall, the sentiment is highly positive, indicating a strong fit for clients seeking growth in these sectors.
Read All ReviewsSelect Industry to see insights
Financial services Software Publishing Advertising & marketing IT Services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Lukanoff Consulting Ltd for their value and cost-effectiveness. One client noted a flexible pricing approach that accommodated their budget, while another highlighted a successful campaign resulting in €12,000 in revenue from a single lead. Overall, feedback indicates that Lukanoff Consulting not only meets but exceeds expectations in terms of deliverables and project management, providing significant returns on investment and high satisfaction with their services.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Burgas, Bulgaria
Services provided
100% Call Center ServicesSee all 1 projectsZadarma is a digital services company specializing in VoIP solutions with CRM integration. Reviews highlight their responsive support and ability to deliver on time, with 100% of feedback noting their good value for cost and functionality. While their guidance could be more personalized, their overall service is highly regarded.
0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Zadarma for their responsive support and effective VoIP solutions, particularly highlighting the successful integration with existing CRM systems. One director noted the 'good value for cost' and timely project delivery. However, there is room for improvement in providing more personalized assistance rather than templated guidance. Overall, the sentiment is positive, reflecting satisfaction with both the service quality and the company's communication.Was this helpful?
Industry Experience
Zadarma has demonstrated expertise primarily in the Advertising & Marketing industry, providing effective VoIP solutions with CRM integration. Clients highlight their responsive support and ability to deliver projects on time, emphasizing the company's strong value for cost. Overall sentiment in this industry is positive, indicating that potential clients seeking seamless digital services and integration would find a beneficial partnership with Zadarma.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding the overall cost and value for money offered by the company. One review specifically highlighted Zadarma's 'good value for cost,' emphasizing satisfaction with the pricing relative to the services provided, such as VoIP with CRM integration. Additionally, timely delivery and responsive support further enhance the perceived value, although some clients suggested a desire for more personalized support to complement the cost-effectiveness.Was this helpful?
-
$5,000+Undisclosed10 - 49Sofia, Bulgaria
Services provided
40% IT Staff Augmentation20% Employer of Record (EOR) Services20% Recruiting +2 services10% Back Office Outsourcing10% StaffingSee all 3 projectsPerpetum is a versatile company specializing in software development and outstaffing services. Their clients consistently praise their project management skills and cultural alignment, with 100% positive feedback on their ability to meet deadlines and understand client needs. Many reviewers highlight their collaborative approach and seamless communication.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for Perpetum highlight a strong overall sentiment, with clients praising their project management and cultural alignment. One client noted exceptional communication and timely delivery, stating, 'Perpetum's project management is top-notch.' Another remarked on the impressive customer satisfaction rate exceeding 95%, attributing it to a collaborative relationship. Overall, clients express satisfaction with Perpetum's flexibility and thoroughness, indicating no areas for improvement.Was this helpful?
Industry Experience
Perpetum Outstaffing has demonstrated expertise in the AI and Data Governance sectors, as evidenced by their successful provision of technical support services. Clients have reported high customer satisfaction levels, exceeding 95%, and praised the company's collaborative approach and proactive project management. The positive feedback underscores their strong cultural alignment and commitment to delivering exceptional customer experiences, making them a suitable partner for organizations in data-centric and technical service industries.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Perpetum Outstaffing's value for money, noting the exceptional quality of service relative to cost. One client highlighted their satisfaction with a customer satisfaction rate exceeding 95%, attributing this to the company's effective support and proactive management. Additionally, the alignment of company values and culture was mentioned as a significant factor in their decision, indicating that clients feel they receive a collaborative and supportive experience without compromising on service quality.Was this helpful?
-
$10,000+Undisclosed2 - 9Sofia, Bulgaria
Services provided
60% Sales Outsourcing25% Market Research15% Call Center ServicesSee all 2 projectsPowerSellers is a dynamic marketing and procurement service provider, excelling in renewable energy certificate acquisition and lead generation. Consistently praised for their flexibility and proactive communication, 100% of reviews highlight their budget-friendly pricing and strong project management skills, with one client noting a 72% annual increase in lead generation.
Reviews mention Flexible
The feedback regarding PowerSellers highlights their notable flexibility in project management. A client from Barry Callebaut emphasized being impressed by their ability to adapt to needs, noting their responsiveness and effective communication throughout the project. This sentiment underscores PowerSellers' capacity to meet client expectations without any areas for improvement identified by the client. Overall, the sentiment is highly positive, reflecting satisfaction with their adaptable approach.-
Certificate Acquirement & Redemption for Cocoa Products Co
5.0 Apr 19, 2024PowerSeller's flexibility is what impressed me the most. They were very communicative and responsive to my inquiries, ensuring that all my needs were addressed promptly. This adaptability in their approach made the collaboration seamless and effective.
Read Full Review
Was this helpful?
Industry Experience
PowerSellers has demonstrated strong expertise in the Food & Beverage and Energy & Natural Resources industries. Clients appreciate their effective communication and responsiveness, particularly in managing relationships and generating leads. In the Food & Beverage sector, they successfully procured renewable energy certificates, while in the Energy sector, they facilitated increased client engagement and lead generation. Overall sentiment is positive, highlighting their flexibility, value for cost, and commitment to client success, making them a strong candidate for projects in these industries.
Read All ReviewsSelect Industry to see insights
Food & Beverage Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client echoed this sentiment, stating that PowerSellers' pricing was a key reason for their selection, emphasizing their ability to deliver results while maintaining affordability. Overall, the sentiment regarding cost and value is highly positive, with no significant complaints noted.Was this helpful?
More responsive than most other service providers
Get in TouchPowerSellers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Services provided
80% Sales Outsourcing20% Email MarketingSee all 2 projectsScaleRush is a lead generation and sales outsourcing company distinguished by its bespoke approach to client needs. With a strong reputation for delivering results, reviews indicate a 100% satisfaction rate, highlighting impactful services such as tailored outreach strategies and proactive communication, contributing significantly to clients’ sales pipelines and lead conversion rates.
Reviews mention Timely
Clients have consistently praised Scale Rush for their timely delivery and project management. One client highlighted that Scale Rush overdelivered by generating 120+ leads within the initial 60 days, surpassing expectations. They noted that the team is always on time and effective in communication, conducting biweekly meetings. This strong emphasis on punctuality and responsiveness has contributed to a positive overall sentiment regarding their timeliness and reliability.-
Lead Generation for Video Game & Software Development Co
5.0 Aug 25, 2025Scale Rush always overdelivers and is on time. We communicate via email and biweekly Zoom meetings.
Read Full Review
Was this helpful?
Industry Experience
ScaleRush has demonstrated expertise in the construction and gaming industries, receiving positive feedback for their proactive communication and deep industry knowledge. In construction, they significantly improved sales pipeline and appointment rates. In gaming, they exceeded lead generation expectations, achieving a higher closing rate than usual. Overall sentiment indicates that ScaleRush excels in delivering customized solutions and fostering strong client relationships, making them a suitable partner for businesses in both sectors.
Read All ReviewsSelect Industry to see insights
Gaming ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted ScaleRush's strong value for money, noting that the company delivers impressive results relative to their costs. One client emphasized that ScaleRush provided 'good value for cost' and exceeded expectations by increasing sales pipelines significantly. Another client mentioned spending $15,000 and receiving over 120 leads in just 60 days, which far surpassed their usual closing rates. Overall, feedback indicates a positive sentiment regarding cost-effectiveness and the quality of service provided.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+$50 - $99 / hr2 - 9Breznik, Bulgaria
Services provided
30% Business Consulting30% Sales Outsourcing20% Account-Based Marketing +1 service20% Market ResearchSee all 9 projectsPassion4Growth is a lead generation and business development company that excels in enhancing client portfolios and expanding market presence through strategic partnerships and digital outreach. Their reviews reflect a 100% positive sentiment, highlighting effective communication, timely delivery, and proactive engagement. Approximately 83% of reviewers praised the company's innovative approach and personalized strategies, emphasizing their commitment to client success and growth.
Industry Experience
Passion4Growth has demonstrated significant expertise across multiple industries, including Software, Advertising & Marketing, Telecommunications, IT Services, and Human Resources. Clients consistently praised their proactive communication, strategic approach, and ability to deliver measurable results, such as increased leads and client acquisition. The overall sentiment is positive, highlighting their strengths in lead generation and sales pipeline management, making them particularly suitable for companies seeking growth in tech-focused and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Telecommunications IT Services Human Resources Software DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Passion4Growth's competitive pricing and strong value for money. For instance, one CEO noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client emphasized the company's 'great culture fit' and the overall perception of high quality relative to their expenses. Overall, feedback reflects a positive sentiment regarding the affordability of services, with many clients expressing satisfaction with the outcomes achieved for the investment made.Was this helpful?
-
$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesSixty K Ltd is a large Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$5,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
25% Blockchain15% Back Office Outsourcing10% BI & Big Data Consulting & SI +5 services10% Business Consulting10% Custom Software Development10% IoT Development10% Mobile App Development10% Web DevelopmentSee all 4 projectsMENA Software is a versatile software development company specializing in platform development, blockchain solutions, and app creation. Their services have received overwhelmingly positive feedback, with approximately 100% of clients noting their effective project management and dedication. Clients consistently highlight the company's strong competence, high-quality output, and affordability, with no major areas for improvement suggested.
Reviews mention Professional
MENA Software has received positive feedback regarding their professionalism and promptness in project management. A managing partner from an online consulting service noted their excellent service, remarking that clients and partners were extremely satisfied. The reviewer specifically highlighted the remarkable way MENA Software interacts with customers and their competitive pricing. Overall, the sentiment reflects a high level of professionalism, although there is a suggestion for improvement in staffing.-
Software Update for Online Consulting Service
5.0 Oct 19, 2018MENA Software was professional and prompt. The way they work and deal with customers is remarkable. They also offer great prices.
Read Full Review
Was this helpful?
Industry Experience
MENA Software has demonstrated expertise across several industries, including Information Technology, Advertising & Marketing, Other Industries, and Gaming. Clients praised their reliable solutions, effective project management, and strong communication. In IT, they provided value through software development; in Marketing, they excelled in blockchain projects; in Gaming, they developed engaging applications with impressive graphics. Overall, sentiment is positive, highlighting MENA Software's dedication, competence, and ability to meet diverse client needs.
Read All ReviewsSelect Industry to see insights
Information technology Advertising & marketing IT Services GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MENA Software has been recognized for offering competitive pricing and delivering significant value for money. Clients noted the cost-effectiveness of their services, with one stating they provided updates at an 'affordable price.' Effective project management and dedication were highlighted, contributing to a positive perception of value. Overall, the sentiment reflects satisfaction with the quality of work relative to the costs incurred, with no major complaints regarding pricing.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249София, Bulgaria
Services provided
50% Back Office Outsourcing10% Business Consulting10% Custom Software Development +3 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Managed ServicesProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
Read moreSee All Locations (3)София, Bulgaria
Mandarin Centre 53B Nikola Vaptsarov Blvd. 2nd floor
София, Bulgaria 140750 - 75
Was this helpful?
-
$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
20% Finance & Accounting Outsourcing (FAO)20% HR Consulting10% Accounting +5 services10% Back Office Outsourcing10% Business Consulting10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingEstablished in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.
Read more -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingEuro Connect is a small phone answering service in Sofia, Bulgaria. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+$25 - $49 / hr50 - 249Sofia, Bulgaria
Services provided
10% Back Office Outsourcing10% Custom Software Development10% Customer Service Outsourcing +7 services10% Cybersecurity10% DevOps Managed Services10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentAppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
Read moreMore responsive than most other service providers
Get in TouchAppGreat is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Services provided
100% Back Office OutsourcingFlow Logic is a Back Office Outsourcing company. The small Sofia, Bulgaria-based team focuses on Back Office Outsourcing. The firm was launched in 2020.
Read more -
$1,000+$25 - $49 / hr2 - 9Plovdiv, Bulgaria
Services provided
25% Accounting25% Call Center Services25% Customer Service Outsourcing +1 service25% Tax LawPhone answering service BPO Bulgaria was established in 2014. The small team specializes in Call Center Services and Accounting.
Read more -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Services provided
50% Email Marketing50% Sales OutsourcingExpand Acquisition is an Email Marketing and Sales Outsourcing company. They are based in Sofia, Bulgaria and have small team of experts. Their services include Email Marketing and Sales
Read more -
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Services provided
25% Customer Service Outsourcing20% Staffing15% Back Office Outsourcing +4 services15% Business Consulting15% HR Outsourcing5% IT Managed Services5% IT Staff AugmentationACS Bulgaria is a Customer Service Outsourcing company launched in 2022. The agency provides Customer Service Outsourcing and Staffing.
Read more -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
100% Document Digitization & ManagementBased in Sofia, Bulgaria, StoreIT Bulgaria is a midsize Document Digitization & Management company. Their services include Document Digitization & Management.
Read more -
$25,000+$200 - $300 / hr10 - 49Sofia, Bulgaria
Services provided
30% Business Consulting30% Document Digitization & Management20% Enterprise App Modernization +2 services10% AR/VR Development10% Application Management & SupportRevBrains is a Business Consulting company established in 2021. The firm specializes in Business Consulting and Document Digitization & Management, and is small.
Read more -
$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
10% Back Office Outsourcing10% Call Center Services10% Content Moderation Services +7 services10% Customer Service Outsourcing10% Data Annotation Services10% Employer of Record (EOR) Services10% PEO/Employee Leasing10% Recruiting10% Sales Outsourcing10% StaffingSee all 20 projectsCustomer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.
Reviews mention Receptive
Clients have expressed high satisfaction with Customer Umbrella's receptiveness and communication. One CEO highlighted their team's excellent communication skills and responsiveness to feedback, noting their commitment to understanding client needs. Another client praised their ability to promptly address concerns and adapt to requirements, stating that Customer Umbrella consistently exceeded expectations. Overall, the sentiment is overwhelmingly positive, with clients appreciating the collaborative effort and proactive approach in enhancing customer service.-
Customer Support Services for Gaming Machines Company
5.0 Feb 17, 2024They have fantastic communication skills and were very aware of our needs and priorities. Working with them was a genuine team effort because they were fast to handle any concerns and receptive to our suggestions.
Read Full Review -
Back Office Outsourcing for Gaming Company
5.0 Feb 9, 2024The team at Customer Umbrella showed excellent communication skills and a thorough comprehension of our requirements and priorities. They further improved the cooperation between our teams by being receptive to input and prompt in resolving any problems. Their team never wavered in their commitment to going above and beyond our expectations, from strategy creation to implementation to continuous support.
Read Full Review
Was this helpful?
Industry Experience
Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella.
Read All ReviewsSelect Industry to see insights
Gaming Design Healthcare Software Gambling Manufacturing Retail UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.Was this helpful?
View projects from:
Was this helpful?
-
-
$10,000+$50 - $99 / hr250 - 999Sofia, Bulgaria
Services provided
40% IT Strategy Consulting30% Back Office Outsourcing30% Other IT Consulting and SISoftware Group is an IT strategy consulting company launched in 2009. Their team offers IT strategy consulting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
25% Call Center Services25% HR Outsourcing25% Other Application Development +2 services15% Custom Software Development10% Mobile App DevelopmentCall center service Mellon Bulgaria was established in 2001. The midsize team provides Call Center Services and HR Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
100% Call Center ServicesCall center service Customer Care BG Ltd. Is located in Sofia, Bulgaria. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Services provided
100% Document Digitization & ManagementDIMIROMA GROUP is a small Document Digitization & Management company based in Sofia, Bulgaria. The team specializes in Document Digitization & Management.
Read more -
UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Services provided
100% Document Digitization & ManagementNational Archives Corp. Is a small Document Digitization & Management company launched in 2006. Their services include Document Digitization & Management.
Read more -
$1,000+< $25 / hr10 - 49Varna, Bulgaria
Services provided
20% Branding20% Business Consulting20% Digital Strategy +2 services20% Email Marketing20% Sales OutsourcingLaunched in 2023, Virtuwise is a branding firm. The company specializes in Branding and Digital Strategy, and is small.
Read moreSee All Locations (2)Varna, Bulgaria
Morska Sirena str. 27, office 2
Varna, Bulgaria 900210 - 15
+359885918045
Was this helpful?
-
$5,000+$200 - $300 / hr2 - 9Sofia, Bulgaria
Services provided
50% Corporate Training & Coaching30% Business Consulting20% Sales OutsourcingLaunched in 2018, Instorm is a Corporate Training & Coaching company. The team provides Corporate Training & Coaching and Business Consulting and is based in Sofia, Bulgaria.
Read more -
$1,000+$25 - $49 / hr2 - 9Varna, Bulgaria
Services provided
100% Back Office OutsourcingBack Office Outsourcing company Remotek Ltd was founded in 2008. The company offers Back Office Outsourcing.
Read more -
$5,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
30% Corporate Training & Coaching25% Business Consulting25% Call Center Services +2 services10% Finance & Accounting Outsourcing (FAO)10% HR ConsultingSee all 1 projectsOrpheus Solutions is a digital marketing consulting firm recognized for its innovative approach and profound expertise in digital marketing strategies. The company has received 100% positive feedback, with clients praising their effective workflow and impressive creativity. Reviewers consistently highlight their reliability and ability to provide new perspectives, with no areas noted for improvement.
Industry Experience
Orpheus Solutions has demonstrated expertise in the Arts, Entertainment, and Music industry, particularly in enhancing marketing strategies. Clients appreciate their innovative approach and extensive knowledge in digital marketing, resulting in effective collaboration and promising project trajectories. Overall sentiment is positive, indicating strong potential for companies within similar sectors seeking to optimize marketing channels and improve ROI.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding the value for money provided by Orpheus Solutions, highlighting their effective consulting services in digital marketing. One client noted the company's impressive creative insights and strategic approach, indicating a strong reliance on their expertise. Although specific financial outcomes were not yet available, the client emphasized their satisfaction and confidence in the company's ability to maximize return on investment, suggesting that the pricing aligns well with the quality of service offered.Was this helpful?
-
$5,000+$25 - $49 / hr2 - 9Veliko Tarnovo, Bulgaria
Services provided
30% Custom Software Development20% Customer Service Outsourcing20% IT Staff Augmentation +3 services10% Enterprise App Modernization10% Mobile App Development10% Web DevelopmentSee all 1 projectsTremity is a versatile technology services company specializing in product technical architecture, development, and customer support. Their client reviews highlight a 50% boost in development speed and a 20% rise in customer satisfaction, with 100% of reviews noting their active partnership in design and development. While they occasionally focus too much on minor details, their overall project management and value are highly regarded.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback on Tremity reveals a positive sentiment among clients, particularly highlighting their effective partnership in product development and customer support. A CEO praised Tremity for enhancing development speed by 50% and increasing customer satisfaction by 20%. Their proactive involvement in design and project management was noted, although minor delays due to attention to detail were mentioned as an area for improvement. Overall, clients appreciate Tremity's expertise and cultural alignment.Was this helpful?
Industry Experience
Tremity has demonstrated expertise in the consumer products and services industry, particularly in enhancing product architecture and customer support for B2B applications. Feedback highlights their strong partnership approach, leading to significant increases in development speed (50%) and customer satisfaction (20%). Clients appreciate their project management and active involvement in the design process. Overall, Tremity is a suitable provider for companies seeking technical development and support in consumer-focused sectors.
Read All ReviewsSelect Industry to see insights
Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Tremity's overall value for money, highlighting their competitive pricing and strong support. One CEO noted, 'They offered good value for the cost' while investing over $100,000 in their services. The partnership has reportedly increased development speed by 50% and customer satisfaction ratings by 20%, demonstrating a solid return on investment. Overall sentiment indicates that Tremity is viewed as a valuable partner despite minor areas for improvement.Was this helpful?
-
Undisclosed$50 - $99 / hr10 - 49Ruse, Bulgaria
Services provided
20% Custom Software Development10% Application Management & Support10% Application Testing +6 services10% Document Digitization & Management10% E-Commerce Development10% Enterprise App Modernization10% Mobile App Development10% Unified Communications Consulting & SI10% Web DevelopmentAnvilo Inc. Is a software development firm. Established in 2015, the team offers Custom Software Development and unified communications consulting & SI.
Read moreSee All Locations (2)Ruse, Bulgaria
ploshtad "Dunav"
Ruse, Bulgaria 70006 - 9
Was this helpful?
-
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingAlba Center, a small phone answering service, is headquartered in Sofia, Bulgaria. The team focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
50% Call Center Services50% Customer Service OutsourcingCallhalla, an answering service and Customer Service Outsourcing company, was established in 2014. The small team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
20% E-Commerce Development20% Email Marketing20% Sales Outsourcing +3 services20% Social Media Marketing10% Search Engine Optimization10% Web DesignSocial media marketing firm eTel Digital Agency was founded in 2001. The midsize team specializes in Social Media Marketing and Email Marketing.
Read more -
$1,000+Undisclosed50 - 249Sofia, Bulgaria
Services provided
80% Unified Communications Consulting & SI20% Call Center ServicesLaunched in 2010, Squaretalk is an unified communications consulting & SI company. The midsize team provides unified communications consulting & SI and Call Center Services.
Read moreSee All Locations (2)Sofia, Bulgaria
133 Todor Aleksandrov blvd
Sofia, Bulgaria 130910 - 15
+35924916130
Was this helpful?
-
$10,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Services provided
25% Back Office Outsourcing25% Custom Software Development25% Mobile App Development +1 service25% Web DevelopmentIn Sofia, Bulgaria, DSI is a small custom software development company. Their services include Custom Software Development and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Balsha, Bulgaria
Services provided
60% Call Center Services40% Recruitment Process OutsourcingLatiane Ltd, a midsize telephone answering service, is in Balsha, Bulgaria. Their services include Call Center Services and Recruitment Process Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Services provided
20% Back Office Outsourcing20% E-Commerce Development20% Mobile App Development +2 services20% Web Design20% Web DevelopmentSmall web design agency Karma Consult, is in Nice, France and Sofia, Bulgaria. Their services include Web Design and Web Development.
Read moreSee All Locations (2)Sofia, Bulgaria
Petko Slaveykov 8, Sofia, Sofija Grad
Sofia, Bulgaria 1000+33 972.662.920
Was this helpful?
-
Undisclosed< $25 / hr2 - 9Sofia, Bulgaria
Services provided
20% BI & Big Data Consulting & SI20% Back Office Outsourcing20% Graphic Design +2 services20% Social Media Marketing20% Web DevelopmentSocial media marketing agency Hartona Ltd. Specializes in Social Media Marketing and Graphic Design. They were founded in 2021.
Read more -
$1,000+$25 - $49 / hr2 - 9Serdica, Bulgaria
Services provided
100% Call Center ServicesLogicall Bulgaria AD, an answering service company, was established in 2007. The company specializes in Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
100% Call Center ServicesAnswering service Inter Contact Bulgaria is headquartered in Sofia, Bulgaria. They focus on Call Center Services and were launched in 2006.
Read more -
$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Services provided
75% Sales Outsourcing20% Product Marketing5% Direct MarketingSee all 28 projectsMarketStar Bulgaria, formerly Out2Bound, is a sales development agency specializing in sales strategy development, sales team training, and lead generation. Across numerous reviews, 100% of clients highlight the company's expertise, adaptability, and impressive project management skills. Clients consistently praise MarketStar Bulgaria for delivering tailored solutions and achieving measurable outcomes, such as increased leads and improved sales processes. The company is recognized for its proactive approach and commitment to client success.
Industry Experience
MarketStar Bulgaria has demonstrated significant expertise across various industries, including Financial Services, IT, and Other sectors. Clients have praised their strong sales strategy development, lead generation, and customized training programs. Feedback indicates a positive impact on sales processes, enhanced team skills, and overall revenue growth. Their adaptive approach and deep understanding of client needs contribute to high satisfaction levels, making them a suitable partner for organizations seeking to improve their sales effectiveness in technology and financial domains.
Read All ReviewsSelect Industry to see insights
Design Healthcare Advertising & marketing Business services Financial services IT Services Information technology SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MarketStar Bulgaria has received positive feedback regarding their overall cost and value for money. Clients frequently highlight the 'good value for cost' as a key reason for selecting them over competitors. For example, one client noted their 'great culture fit' and 'high ratings' contributed to their decision. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of services provided, emphasizing their effectiveness in delivering results while maintaining affordability.Was this helpful?
View projects from:
Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 14 Bulgaria BPO Services
-
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.5/40.017/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Ability to deliver
29.8/40.015.6/20 Reviews7.1/10 Clients & Experience7.1/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.6/40.017.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$25,000+$50 - $99 / hr250 - 999Varna, Bulgaria
Ability to deliver
30.1/40.017.2/20 Reviews7.2/10 Clients & Experience5.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
25/40.016.2/20 Reviews3.9/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Ability to deliver
22.9/40.014.6/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.2/40.014.8/20 Reviews5.5/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.4/40.016.6/20 Reviews3.7/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Ability to deliver
28.2/40.016.2/20 Reviews8/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Burgas, Bulgaria
Ability to deliver
20.2/40.013.8/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10 - 49Sofia, Bulgaria
Ability to deliver
28.4/40.017.8/20 Reviews6/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+Undisclosed2 - 9Sofia, Bulgaria
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Sofia, Bulgaria
Ability to deliver
21/40.017/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$50 - $99 / hr2 - 9Breznik, Bulgaria
Ability to deliver
24/40.016.6/20 Reviews2.8/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
20.8/40.015.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249София, Bulgaria
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
8.2/40.00/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Sofia, Bulgaria
Ability to deliver
9.6/40.00/20 Reviews3.7/10 Clients & Experience6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
32.5/40.014.6/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr2 - 9Plovdiv, Bulgaria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Ability to deliver
4.1/40.00/20 Reviews0.1/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+$200 - $300 / hr10 - 49Sofia, Bulgaria
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Varna, Bulgaria
Ability to deliver
27.8/40.016.8/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$10,000+$50 - $99 / hr250 - 999Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
Latest BPO Articles
See all articles
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
Can AI Replace Financial Service Providers?
LLMs are transforming finance, but can they replace the profession? Hear what expert accounting service provider, indinero, has to say.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.