Top BPO Companies in Bulgaria

Ratings Updated: July 22, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Bulgaria

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Bulgaria

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Bulgaria

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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MarKam Solutions

5.0 9 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Experienced
The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction.

Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

This provider is fluent in 10 languages:

Arabic

English

Dutch

German

Romanian

Spanish

Swedish

Russian

Portuguese

Italian

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Mercatus

4.8 23 reviews
Verified

$5,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% IT Staff Augmentation

Mercatus is a lead generation and outreach campaign specialist, offering services across B2B sectors, including e-commerce and digital product markets. Feedback reveals a consistent ability to generate qualified leads and meetings, with a reported meeting acceptance rate of 89%. Approximately 70% of reviews highlight their effective communication and project management, while a notable 30% mention areas for improvement in campaign targeting. Overall, client satisfaction is high, with no significant negative reviews reported.

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Reviews mention Exceeds expectations
Mercatus has consistently exceeded client expectations, as highlighted in their collaboration with ÖHMI Bulgaria. The Operations Manager noted the team's exceptional responsiveness, organization, and ability to adapt to specific corporate cultures, resulting in a successful LinkedIn Marketing Campaign. The interim and final reports demonstrated significant progress, with outcomes surpassing initial goals. Clients appreciated Mercatus's commitment to quality service, punctuality, and professionalism, expressing eagerness for future collaborations.

LinkedIn Marketing for Consultancy Company

5.0 Dec 29, 2020

The interim and final reports showed a consistent strive resulting in achievement of the set goals. The overall outcome from this project is considered positive and beyond our preliminary expectations. Very well organized and result oriented she contributed at greatest extend to the success of our project.
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LinkedIn Marketing for Consultancy Company

5.0 Dec 29, 2020

We were happy to notice that without having any previous common work experience, Mercatus managed to deliver the expected high quality service and to provide us the solution which saved us resources as time, budget and stress and helped us achieve our goals. They succeeded in understanding our requirements and adapted the campaign strategy to our needs and also managed to blend in our corporate culture and values.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Mercatus has been overwhelmingly positive. A recent review highlighted their effective B2B lead generation strategy, resulting in nine qualified meetings within four weeks and an impressive 89% meeting acceptance rate. Clients praised the team's professionalism, structured approach, and ability to tailor outreach to specific needs. The reviewer noted a reliable partnership with consistent results, indicating that Mercatus is a strong fit for projects requiring targeted marketing solutions.
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Industry Experience

Mercatus has demonstrated expertise across various sectors including Information Technology, Retail, Manufacturing, and Financial Services. Clients consistently praise their effectiveness in lead generation and customer outreach, highlighting impactful campaigns particularly in B2B contexts. The overall sentiment reflects a strong appreciation for their project management, communication, and adaptability, with notable success in enhancing visibility and engagement in the markets they serve. Companies in need of targeted lead generation strategies, especially in IT and retail, would find Mercatus a suitable partner.
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Financial services Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources eCommerce

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Bulgaria (17) Romania (2) Estonia (1) Poland (1) Spain (1)

This provider is fluent in 24 languages:

English

Spanish

Arabic

Russian

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Romanian

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This provider is available in 6 time zones:

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

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Featured

What are Featured Providers?
TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Bulgaria

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, providing services such as data entry, content management, and market research. Client feedback highlights their adaptability, professionalism, and ability to meet deadlines, with 100% of reviews noting their excellent communication and project management skills. No areas for improvement were mentioned, reflecting a strong satisfaction rate across diverse industries.

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Reviews mention Communicative
Overall, clients have expressed high satisfaction with TECHSPEED INC's communication. They consistently highlight the team's responsiveness, proactive updates, and ability to adapt to changing needs. One client noted their 'proactive communication and customer-first mindset,' while another emphasized their 'extremely transparent' communication style. Clients appreciated the timely responses to inquiries and the clarity in project management, contributing to a smooth collaboration. This level of effective communication has been cited as a key factor in the success of their projects.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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MarKam Solutions

5.0 9 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

See all 9 projects
Reviews mention Experienced
The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction.

Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

This provider is fluent in 10 languages:

Arabic

English

Dutch

German

Romanian

Spanish

Swedish

Russian

Portuguese

Italian

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Bulgaria

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Pontica Solutions

4.7 3 reviews
Verified

Undisclosed

< $25 / hr

250 - 999

Sofia, Bulgaria

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% IT Staff Augmentation +2 services

5% AI Consulting

5% Generative AI

Pontica Solutions is a customer support outsourcing company specializing in call center and customer management services. They are praised for their flexibility, strong account management, and ability to adapt to client needs. Notably, 100% of reviewers expressed satisfaction with their professionalism and responsiveness, highlighting significant improvements in customer satisfaction and operational efficiency.

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Industry Experience

Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply Chain

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.
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France (2) Switzerland (1)

This provider is fluent in 5 languages:

English

French

German

Italian

Bulgarian

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OWORKERS

4.5 2 reviews
Verified

$10,000+

< $25 / hr

250 - 999

Plovdiv, Bulgaria

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Data Annotation Services +2 services

15% Staffing

10% Finance & Accounting Outsourcing (FAO)

OWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.

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Industry Experience

OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries.
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IT Services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery.
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Estonia (1) South Korea (1)

This provider is fluent in 30 languages:

Arabic

Bulgarian

Cantonese

Croatian

Czech

Danish

Dutch

English

Filipino

Finnish

French

German

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This provider is available in 11 time zones:

Middle East Time (MET)

Greenwich Mean Time (GMT)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

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Flat Rock Technology

4.8 17 reviews

$25,000+

$50 - $99 / hr

250 - 999

Varna, Bulgaria

Services provided

30% Back Office Outsourcing

30% Custom Software Development

15% Mobile App Development +3 services

10% IT Staff Augmentation

10% Web Design

5% UX/UI Design

Flat Rock Technology is a versatile technology solutions provider, prominently involved in web and software development, cloud infrastructure management, and customized IT services. Their reviews reflect a strong emphasis on meeting deadlines, effective communication, and delivering high-quality work. Approximately 90% of reviewers highlight their professionalism and project management skills, while a few note areas for improvement in communication and market research efficiency.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Flat Rock Technology indicate a strong overall sentiment, highlighting their effective communication and project management skills. Clients praised the team's professionalism and dedication, with one noting their ability to meet deadlines and deliver high-quality work. Specific feedback includes satisfaction with the development of online platforms and the company's alignment with client values. Overall, clients expressed confidence in Flat Rock Technology's capabilities, with no significant areas for improvement identified.
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England (4) United States (3) Israel (2) Spain (1) Sweden (1)

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Varna, Bulgaria

113 General Kolev str
Varna, Bulgaria 9002
251 - 300

+359 52 63 63 17

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CXG Business Process Outsourcing

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

25% Customer Service Outsourcing

24% Call Center Services

21% Back Office Outsourcing +2 services

15% Recruiting

15% Staffing

CXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.

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Industry Experience

CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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Software

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.
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Euroccor JSC

4.5 1 review

$1,000+

$25 - $49 / hr

50 - 249

София, Bulgaria

Services provided

65% Call Center Services

15% Customer Service Outsourcing

10% Sales Outsourcing +1 service

10% Social Media Marketing

Euroccor JSC is a company specializing in listing quality checks. The reviews highlight their exceptional attention to detail and effective communication, with 100% positive feedback regarding time savings and workflow efficiency. While their speed of service is praised, there is a suggestion for further improvement in this area.

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Industry Experience

Euroccor JSC has demonstrated strong expertise in the Human Resources sector, specifically in the area of listing quality checks for online job boards. Feedback highlights their exceptional attention to detail and effective communication, which have led to significant time savings for clients. The overall sentiment in this industry is positive, indicating that Euroccor is a reliable partner for HR-related projects.
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Human Resources

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Average Project Cost Breakdown

What Clients Have Said
Clients have generally reported that Euroccor JSC offers good value for money, particularly noting their efficiency in saving time during projects. One client highlighted the company's attention to detail as exceptional, which contributes positively to their perceived value. However, there is a suggestion for improvement regarding the speed of service, indicating room for enhancement in their overall responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of services provided.
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Remote Team Solutions

5.0 24 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Bulgaria

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions highlights a strong emphasis on talent acquisition and project management efficiency. One client noted a significant increase in sales close rates and praised the team's responsiveness, particularly mentioning an employee named Gustavo. Another client reported faster policy issuance while maintaining quality, appreciating the autonomy in managing their team. Overall, the sentiment is highly positive, with only minor suggestions for improvement regarding the hiring process speed.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Document Digitization & Management +3 services

20% Recruiting

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

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Reviews mention High-quality work
Clients commend InfoSource Bulgaria Ltd for delivering high-quality work consistently. One client highlighted their impressive focus on customer satisfaction, noting the company's responsiveness and fair pricing. The COO of FD Mediagroup remarked on the reliable support in data analysis, stating that InfoSource's project management was always timely and proactive. Overall, the sentiment reflects strong approval of the company's commitment to quality and client needs.

Financial Services for Financial & Economic Media Company

5.0 Sep 14, 2023

We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.
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Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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Netherlands (1) United States (1)

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Hypergen

5.0 15 reviews

$5,000+

$50 - $99 / hr

10 - 49

Sofia, Bulgaria

Services provided

50% Sales Outsourcing

25% CRM Consulting and SI

15% Conversion Optimization +1 service

10% Email Marketing

Hypergen is a lead generation company specializing in cold email outreach and demand generation. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, responsiveness, and ability to deliver on promises. Themes across reviews include effective lead generation, impressive project management, and a collaborative approach, with clients reporting significant improvements in lead quality and conversion rates.

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Industry Experience

Hypergen has demonstrated expertise across several industries, notably Advertising & Marketing, Chemicals & Biotechnology, IT Services, Software, Real Estate, and Design. Clients praised their ability to generate qualified leads, effective cold email campaigns, and outstanding project management. Feedback highlights their professionalism, creativity, and responsiveness, with strong results in lead generation and sales. Overall, Hypergen is well-suited for businesses seeking impactful marketing strategies in these sectors.
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Advertising & marketing Chemicals & Biotechnology IT Services Software Design Business services Real estate Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend Hypergen for their excellent value for money, highlighting the cost-effectiveness of their services. One client noted that Hypergen's pricing fit their budget while delivering significant results, including a 5x ROI. Another client emphasized the 'good value for cost' and the professional execution that exceeded expectations, resulting in over 300 qualified leads. Overall, sentiment is overwhelmingly positive, with many clients expressing satisfaction with the financial return relative to their investment.
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United States (8) Bulgaria (3) Canada (2) Israel (1) Romania (1)

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Sofia, Bulgaria

13 ulitsa "Veslets"
Sofia, Bulgaria 1000
16 - 20

+1 614 432 8647

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Lukanoff Consulting Ltd

4.9 8 reviews

$1,000+

$50 - $99 / hr

2 - 9

Sofia, Bulgaria

Services provided

30% Sales Outsourcing

20% Direct Marketing

20% Email Marketing +2 services

20% Marketing Strategy

10% Account-Based Marketing

Lukanoff Consulting Ltd is a marketing and sales consulting firm specializing in lead generation, sales strategy, and B2B marketing. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely delivery, and effective communication. Clients frequently commend their personalized approach and innovative strategies, leading to successful outcomes such as increased leads and business opportunities.

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Reviews mention Knowledgeable
Clients consistently express high satisfaction with Lukanoff Consulting's expertise and knowledge. One client highlighted their comprehensive training in LinkedIn outreach strategies and CRM systems, stating it transformed their previously non-existent sales approach into a structured, effective system. The collaborative and spaced-out consulting sessions were noted as particularly beneficial, allowing clients to master new skills effectively. Overall, the sentiment reflects a strong appreciation for the company's depth of knowledge and its positive impact on business outcomes.

Digital Marketing Strategy & Consulting for Creative Agency

5.0 Dec 8, 2022

Their expertise and knowledge were essential in transforming how our business was run. Up until now, we had no sales strategy or approach whatsoever, and simply bounced from referral to referral. Now we have a system to consistently generate work, and I can't wait to see the long lasting effects it will have on our business.
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Industry Experience

Lukanoff Consulting Ltd has demonstrated expertise across various industries including Financial Services, Software, Publishing, Advertising & Marketing, IT Services, and Business Services. Clients commend their ability to generate leads, implement effective marketing strategies, and provide personalized solutions. The feedback highlights strong project management, timely delivery, and a proactive approach, resulting in measurable success such as increased sales and new business opportunities. Overall, the sentiment is highly positive, indicating a strong fit for clients seeking growth in these sectors.
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Financial services Software Publishing Advertising & marketing IT Services Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently praise Lukanoff Consulting Ltd for their value and cost-effectiveness. One client noted a flexible pricing approach that accommodated their budget, while another highlighted a successful campaign resulting in €12,000 in revenue from a single lead. Overall, feedback indicates that Lukanoff Consulting not only meets but exceeds expectations in terms of deliverables and project management, providing significant returns on investment and high satisfaction with their services.
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Bulgaria (5) England (1)

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Zadarma

4.0 1 review

Undisclosed

Undisclosed

50 - 249

Burgas, Bulgaria

Services provided

100% Call Center Services

Zadarma is a digital services company specializing in VoIP solutions with CRM integration. Reviews highlight their responsive support and ability to deliver on time, with 100% of feedback noting their good value for cost and functionality. While their guidance could be more personalized, their overall service is highly regarded.

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0 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Zadarma for their responsive support and effective VoIP solutions, particularly highlighting the successful integration with existing CRM systems. One director noted the 'good value for cost' and timely project delivery. However, there is room for improvement in providing more personalized assistance rather than templated guidance. Overall, the sentiment is positive, reflecting satisfaction with both the service quality and the company's communication.
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Industry Experience

Zadarma has demonstrated expertise primarily in the Advertising & Marketing industry, providing effective VoIP solutions with CRM integration. Clients highlight their responsive support and ability to deliver projects on time, emphasizing the company's strong value for cost. Overall sentiment in this industry is positive, indicating that potential clients seeking seamless digital services and integration would find a beneficial partnership with Zadarma.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding the overall cost and value for money offered by the company. One review specifically highlighted Zadarma's 'good value for cost,' emphasizing satisfaction with the pricing relative to the services provided, such as VoIP with CRM integration. Additionally, timely delivery and responsive support further enhance the perceived value, although some clients suggested a desire for more personalized support to complement the cost-effectiveness.
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Perpetum

5.0 3 reviews

$5,000+

Undisclosed

10 - 49

Sofia, Bulgaria

Services provided

40% IT Staff Augmentation

20% Employer of Record (EOR) Services

20% Recruiting +2 services

10% Back Office Outsourcing

10% Staffing

Perpetum is a versatile company specializing in software development and outstaffing services. Their clients consistently praise their project management skills and cultural alignment, with 100% positive feedback on their ability to meet deadlines and understand client needs. Many reviewers highlight their collaborative approach and seamless communication.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for Perpetum highlight a strong overall sentiment, with clients praising their project management and cultural alignment. One client noted exceptional communication and timely delivery, stating, 'Perpetum's project management is top-notch.' Another remarked on the impressive customer satisfaction rate exceeding 95%, attributing it to a collaborative relationship. Overall, clients express satisfaction with Perpetum's flexibility and thoroughness, indicating no areas for improvement.
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Industry Experience

Perpetum Outstaffing has demonstrated expertise in the AI and Data Governance sectors, as evidenced by their successful provision of technical support services. Clients have reported high customer satisfaction levels, exceeding 95%, and praised the company's collaborative approach and proactive project management. The positive feedback underscores their strong cultural alignment and commitment to delivering exceptional customer experiences, making them a suitable partner for organizations in data-centric and technical service industries.
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What Clients Have Said
Clients appreciate Perpetum Outstaffing's value for money, noting the exceptional quality of service relative to cost. One client highlighted their satisfaction with a customer satisfaction rate exceeding 95%, attributing this to the company's effective support and proactive management. Additionally, the alignment of company values and culture was mentioned as a significant factor in their decision, indicating that clients feel they receive a collaborative and supportive experience without compromising on service quality.
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PowerSellers

5.0 2 reviews

$10,000+

Undisclosed

2 - 9

Sofia, Bulgaria

Services provided

60% Sales Outsourcing

25% Market Research

15% Call Center Services

PowerSellers is a dynamic marketing and procurement service provider, excelling in renewable energy certificate acquisition and lead generation. Consistently praised for their flexibility and proactive communication, 100% of reviews highlight their budget-friendly pricing and strong project management skills, with one client noting a 72% annual increase in lead generation.

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Reviews mention Accommodating
The sentiment regarding PowerSellers' accommodating nature is overwhelmingly positive. Clients highlighted their readiness to address needs promptly, with one review stating, "They are always ready to attend to any need." Additionally, the availability and willingness of the team to collaborate were particularly praised, indicating a strong commitment to client satisfaction. Overall, the feedback reflects a high level of responsiveness and a client-centric approach.

Call Center Services for Energy Solutions Provider

5.0 Apr 1, 2024

Excellent, they are always ready to attend to any need. The availability and desire to work of each one of them is impressive. They are always ready to accommodate and respond promptly to any requirements.
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Industry Experience

PowerSellers has demonstrated strong expertise in the Food & Beverage and Energy & Natural Resources industries. Clients appreciate their effective communication and responsiveness, particularly in managing relationships and generating leads. In the Food & Beverage sector, they successfully procured renewable energy certificates, while in the Energy sector, they facilitated increased client engagement and lead generation. Overall sentiment is positive, highlighting their flexibility, value for cost, and commitment to client success, making them a strong candidate for projects in these industries.
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Food & Beverage Energy & natural resources

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client echoed this sentiment, stating that PowerSellers' pricing was a key reason for their selection, emphasizing their ability to deliver results while maintaining affordability. Overall, the sentiment regarding cost and value is highly positive, with no significant complaints noted.
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More responsive than most other service providers

PowerSellers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ScaleRush

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Sofia, Bulgaria

Services provided

80% Sales Outsourcing

20% Email Marketing

ScaleRush is a lead generation and sales outsourcing company distinguished by its bespoke approach to client needs. With a strong reputation for delivering results, reviews indicate a 100% satisfaction rate, highlighting impactful services such as tailored outreach strategies and proactive communication, contributing significantly to clients’ sales pipelines and lead conversion rates.

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Industry Experience

ScaleRush has demonstrated expertise in the construction and gaming industries, receiving positive feedback for their proactive communication and deep industry knowledge. In construction, they significantly improved sales pipeline and appointment rates. In gaming, they exceeded lead generation expectations, achieving a higher closing rate than usual. Overall sentiment indicates that ScaleRush excels in delivering customized solutions and fostering strong client relationships, making them a suitable partner for businesses in both sectors.
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Gaming Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have highlighted ScaleRush's strong value for money, noting that the company delivers impressive results relative to their costs. One client emphasized that ScaleRush provided 'good value for cost' and exceeded expectations by increasing sales pipelines significantly. Another client mentioned spending $15,000 and receiving over 120 leads in just 60 days, which far surpassed their usual closing rates. Overall, feedback indicates a positive sentiment regarding cost-effectiveness and the quality of service provided.
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Bulgaria (1) Switzerland (1)

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Passion4Growth

4.9 9 reviews

$1,000+

$50 - $99 / hr

2 - 9

Breznik, Bulgaria

Services provided

30% Business Consulting

30% Sales Outsourcing

20% Account-Based Marketing +1 service

20% Market Research

Passion4Growth is a lead generation and business development company that excels in enhancing client portfolios and expanding market presence through strategic partnerships and digital outreach. Their reviews reflect a 100% positive sentiment, highlighting effective communication, timely delivery, and proactive engagement. Approximately 83% of reviewers praised the company's innovative approach and personalized strategies, emphasizing their commitment to client success and growth.

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Reviews mention Communicative
Clients expressed a positive sentiment regarding Passion4Growth's communication. Feedback highlighted their responsiveness and clarity, with one CEO noting, "The communication with their team was fast and really easy to follow." Another client emphasized the effective collaboration, stating, "The work was enjoyable and dynamic, with communication on schedule and sufficient." Overall, clients appreciated the proactive engagement and support, indicating a strong alignment with their needs and expectations throughout the project.

Business Development Consulting for IT & Telecommunications Company

5.0 Mar 29, 2024

The collaboration between our teams was marked by effective communication and teamwork. Regular updates and strategy sessions ensured alignment and facilitated a seamless project execution. Virtual meetings were the primary form of communication with Passion4Growth.
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Marketing Services for Software Dev Company

5.0 Mar 15, 2023

Their team syncs up with us perfectly. Communication was timely, prompt, and adequate. The work was dynamic and a pleasure, enhancing our collaboration.
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Business Services for Shopify Development Agency

5.0 Feb 24, 2023

We have fantastic synchronicity with their crew. Communication was on schedule, prompt, and sufficient. The work was enjoyable and dynamic, fostering a productive workflow.
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Lead Generation Services for IoT Monitoring Company

5.0 Oct 24, 2025

The communication with their team was fast and really easy to follow. They responded really fast and provided their services in the promised timeframes.
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Social Media Marketing for Branding & Design Studio

4.5 Oct 27, 2025

Their project management was smooth and reliable. Deliverables were provided on time, and communication was clear throughout the process. I felt supported and that my needs were understood and addressed promptly.
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Industry Experience

Passion4Growth has demonstrated significant expertise across multiple industries, including Software, Advertising & Marketing, Telecommunications, IT Services, and Human Resources. Clients consistently praised their proactive communication, strategic approach, and ability to deliver measurable results, such as increased leads and client acquisition. The overall sentiment is positive, highlighting their strengths in lead generation and sales pipeline management, making them particularly suitable for companies seeking growth in tech-focused and service-oriented sectors.
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Advertising & marketing Telecommunications IT Services Human Resources Software Design

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Passion4Growth's competitive pricing and strong value for money. For instance, one CEO noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client emphasized the company's 'great culture fit' and the overall perception of high quality relative to their expenses. Overall, feedback reflects a positive sentiment regarding the affordability of services, with many clients expressing satisfaction with the outcomes achieved for the investment made.
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Sixty K Ltd

Not yet reviewed

$50,000+

< $25 / hr

1,000 - 9,999

Sofia, Bulgaria

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Sixty K Ltd is a large Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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MENA Software

4.8 4 reviews

$5,000+

$25 - $49 / hr

10 - 49

Sofia, Bulgaria

Services provided

25% Blockchain

15% Back Office Outsourcing

10% BI & Big Data Consulting & SI +5 services

10% Business Consulting

10% Custom Software Development

10% IoT Development

10% Mobile App Development

10% Web Development

MENA Software is a versatile software development company specializing in platform development, blockchain solutions, and app creation. Their services have received overwhelmingly positive feedback, with approximately 100% of clients noting their effective project management and dedication. Clients consistently highlight the company's strong competence, high-quality output, and affordability, with no major areas for improvement suggested.

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Reviews mention High-quality work
Clients consistently highlight MENA Software's commitment to high-quality work, particularly in software development and graphics. One client noted that the app they developed achieved over 50,000 users, attributing this success to MENA Software's effective project management and quality output. The client praised the company for delivering a 'perfectly functioning product' and emphasized their impressive graphics and strong management style, reinforcing the overall positive sentiment regarding the quality of their services.

App Dev for Gaming Company

4.5 Oct 19, 2018

Thanks in part to MENA Software, the app has more than 50,000 users in one country. They delivered a perfectly functioning product. They produce high-quality graphics and have a strong management style.
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Industry Experience

MENA Software has demonstrated expertise across several industries, including Information Technology, Advertising & Marketing, Other Industries, and Gaming. Clients praised their reliable solutions, effective project management, and strong communication. In IT, they provided value through software development; in Marketing, they excelled in blockchain projects; in Gaming, they developed engaging applications with impressive graphics. Overall, sentiment is positive, highlighting MENA Software's dedication, competence, and ability to meet diverse client needs.
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Information technology Advertising & marketing IT Services Gaming

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
MENA Software has been recognized for offering competitive pricing and delivering significant value for money. Clients noted the cost-effectiveness of their services, with one stating they provided updates at an 'affordable price.' Effective project management and dedication were highlighted, contributing to a positive perception of value. Overall, the sentiment reflects satisfaction with the quality of work relative to the costs incurred, with no major complaints regarding pricing.
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Bulgaria (2) United Arab Emirates (1)

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ProcessFlows

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

София, Bulgaria

Services provided

50% Back Office Outsourcing

10% Business Consulting

10% Custom Software Development +3 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

ProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
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София, Bulgaria

Mandarin Centre 53B Nikola Vaptsarov Blvd. 2nd floor
София, Bulgaria 1407
50 - 75

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ODEON msc - A TTC brand

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sofia, Bulgaria

Services provided

20% Finance & Accounting Outsourcing (FAO)

20% HR Consulting

10% Accounting +5 services

10% Back Office Outsourcing

10% Business Consulting

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Established in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.
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Euro Connect

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Sofia, Bulgaria

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

Euro Connect is a small phone answering service in Sofia, Bulgaria. The team offers Call Center Services and Customer Service Outsourcing.
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AppGreat

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Sofia, Bulgaria

Services provided

10% Back Office Outsourcing

10% Custom Software Development

10% Customer Service Outsourcing +7 services

10% Cybersecurity

10% DevOps Managed Services

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% UX/UI Design

10% Web Development

AppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
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More responsive than most other service providers

AppGreat is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Flow Logic

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sofia, Bulgaria

Services provided

100% Back Office Outsourcing

Flow Logic is a Back Office Outsourcing company. The small Sofia, Bulgaria-based team focuses on Back Office Outsourcing. The firm was launched in 2020.
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BPO Bulgaria

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Plovdiv, Bulgaria

Services provided

25% Accounting

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Tax Law

Phone answering service BPO Bulgaria was established in 2014. The small team specializes in Call Center Services and Accounting.
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Expand Acquisition

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sofia, Bulgaria

Services provided

50% Email Marketing

50% Sales Outsourcing

Expand Acquisition is an Email Marketing and Sales Outsourcing company. They are based in Sofia, Bulgaria and have small team of experts. Their services include Email Marketing and Sales
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ACS Bulgaria

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Sofia, Bulgaria

Services provided

25% Customer Service Outsourcing

20% Staffing

15% Back Office Outsourcing +4 services

15% Business Consulting

15% HR Outsourcing

5% IT Managed Services

5% IT Staff Augmentation

ACS Bulgaria is a Customer Service Outsourcing company launched in 2022. The agency provides Customer Service Outsourcing and Staffing.
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StoreIT Bulgaria

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

100% Document Digitization & Management

Based in Sofia, Bulgaria, StoreIT Bulgaria is a midsize Document Digitization & Management company. Their services include Document Digitization & Management.
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RevBrains

Not yet reviewed

$25,000+

$200 - $300 / hr

10 - 49

Sofia, Bulgaria

Services provided

30% Business Consulting

30% Document Digitization & Management

20% Enterprise App Modernization +2 services

10% AR/VR Development

10% Application Management & Support

RevBrains is a Business Consulting company established in 2021. The firm specializes in Business Consulting and Document Digitization & Management, and is small.
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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Varna, Bulgaria

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Content Moderation Services +7 services

10% Customer Service Outsourcing

10% Data Annotation Services

10% Employer of Record (EOR) Services

10% PEO/Employee Leasing

10% Recruiting

10% Sales Outsourcing

10% Staffing

Customer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.

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Reviews mention Unique expertise
Customer Umbrella's unique expertise was highlighted in their ability to seamlessly integrate with the client's systems and workflows, significantly improving customer support operations. Clients noted their team's extensive training on the platform and commitment to providing exceptional service, which resulted in increased efficiency and positive customer feedback. One client specifically praised their impressive professionalism and problem-solving approach, stating that the partnership's success was largely due to Customer Umbrella's expertise and dedication.

Customer Support Services for Sports Betting & Gambling Firm

5.0 Mar 3, 2024

The success of our partnership was greatly influenced by the truly impressive expertise and professionalism of their team. Their steadfast commitment to providing outstanding service was what made them most memorable. They constantly went above and beyond to make sure that our customers had a great and memorable experience with us.
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Industry Experience

Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella.
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Gaming Design Healthcare Software Gambling Manufacturing Retail Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.
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United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

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Software Group

Not yet reviewed

$10,000+

$50 - $99 / hr

250 - 999

Sofia, Bulgaria

Services provided

40% IT Strategy Consulting

30% Back Office Outsourcing

30% Other IT Consulting and SI

Software Group is an IT strategy consulting company launched in 2009. Their team offers IT strategy consulting and Back Office Outsourcing.
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Mellon Bulgaria

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

25% Call Center Services

25% HR Outsourcing

25% Other Application Development +2 services

15% Custom Software Development

10% Mobile App Development

Call center service Mellon Bulgaria was established in 2001. The midsize team provides Call Center Services and HR Outsourcing.
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Customer Care BG Ltd.

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sofia, Bulgaria

Services provided

100% Call Center Services

Call center service Customer Care BG Ltd. Is located in Sofia, Bulgaria. Their services include Call Center Services.
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DIMIROMA GROUP

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sofia, Bulgaria

Services provided

100% Document Digitization & Management

DIMIROMA GROUP is a small Document Digitization & Management company based in Sofia, Bulgaria. The team specializes in Document Digitization & Management.
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National Archives Corp.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sofia, Bulgaria

Services provided

100% Document Digitization & Management

National Archives Corp. Is a small Document Digitization & Management company launched in 2006. Their services include Document Digitization & Management.
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Virtuwise

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Varna, Bulgaria

Services provided

20% Branding

20% Business Consulting

20% Digital Strategy +2 services

20% Email Marketing

20% Sales Outsourcing

Launched in 2023, Virtuwise is a branding firm. The company specializes in Branding and Digital Strategy, and is small.
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Varna, Bulgaria

Morska Sirena str. 27, office 2
Varna, Bulgaria 9002
10 - 15

+359885918045

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Instorm

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Sofia, Bulgaria

Services provided

50% Corporate Training & Coaching

30% Business Consulting

20% Sales Outsourcing

Launched in 2018, Instorm is a Corporate Training & Coaching company. The team provides Corporate Training & Coaching and Business Consulting and is based in Sofia, Bulgaria.
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Remotek Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Varna, Bulgaria

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Remotek Ltd was founded in 2008. The company offers Back Office Outsourcing.
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Orpheus Solutions

5.0 1 review

$5,000+

$25 - $49 / hr

2 - 9

Sofia, Bulgaria

Services provided

30% Corporate Training & Coaching

25% Business Consulting

25% Call Center Services +2 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

Orpheus Solutions is a digital marketing consulting firm recognized for its innovative approach and profound expertise in digital marketing strategies. The company has received 100% positive feedback, with clients praising their effective workflow and impressive creativity. Reviewers consistently highlight their reliability and ability to provide new perspectives, with no areas noted for improvement.

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Industry Experience

Orpheus Solutions has demonstrated expertise in the Arts, Entertainment, and Music industry, particularly in enhancing marketing strategies. Clients appreciate their innovative approach and extensive knowledge in digital marketing, resulting in effective collaboration and promising project trajectories. Overall sentiment is positive, indicating strong potential for companies within similar sectors seeking to optimize marketing channels and improve ROI.
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Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express a positive sentiment regarding the value for money provided by Orpheus Solutions, highlighting their effective consulting services in digital marketing. One client noted the company's impressive creative insights and strategic approach, indicating a strong reliance on their expertise. Although specific financial outcomes were not yet available, the client emphasized their satisfaction and confidence in the company's ability to maximize return on investment, suggesting that the pricing aligns well with the quality of service offered.
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Tremity

5.0 1 review

$5,000+

$25 - $49 / hr

2 - 9

Veliko Tarnovo, Bulgaria

Services provided

30% Custom Software Development

20% Customer Service Outsourcing

20% IT Staff Augmentation +3 services

10% Enterprise App Modernization

10% Mobile App Development

10% Web Development

Tremity is a versatile technology services company specializing in product technical architecture, development, and customer support. Their client reviews highlight a 50% boost in development speed and a 20% rise in customer satisfaction, with 100% of reviews noting their active partnership in design and development. While they occasionally focus too much on minor details, their overall project management and value are highly regarded.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback on Tremity reveals a positive sentiment among clients, particularly highlighting their effective partnership in product development and customer support. A CEO praised Tremity for enhancing development speed by 50% and increasing customer satisfaction by 20%. Their proactive involvement in design and project management was noted, although minor delays due to attention to detail were mentioned as an area for improvement. Overall, clients appreciate Tremity's expertise and cultural alignment.
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Industry Experience

Tremity has demonstrated expertise in the consumer products and services industry, particularly in enhancing product architecture and customer support for B2B applications. Feedback highlights their strong partnership approach, leading to significant increases in development speed (50%) and customer satisfaction (20%). Clients appreciate their project management and active involvement in the design process. Overall, Tremity is a suitable provider for companies seeking technical development and support in consumer-focused sectors.
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Consumer products & services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tremity's overall value for money, highlighting their competitive pricing and strong support. One CEO noted, 'They offered good value for the cost' while investing over $100,000 in their services. The partnership has reportedly increased development speed by 50% and customer satisfaction ratings by 20%, demonstrating a solid return on investment. Overall sentiment indicates that Tremity is viewed as a valuable partner despite minor areas for improvement.
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Anvilo Inc.

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Ruse, Bulgaria

Services provided

20% Custom Software Development

10% Application Management & Support

10% Application Testing +6 services

10% Document Digitization & Management

10% E-Commerce Development

10% Enterprise App Modernization

10% Mobile App Development

10% Unified Communications Consulting & SI

10% Web Development

Anvilo Inc. Is a software development firm. Established in 2015, the team offers Custom Software Development and unified communications consulting & SI.
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Ruse, Bulgaria

ploshtad "Dunav"
Ruse, Bulgaria 7000
6 - 9

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Alba Center

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Sofia, Bulgaria

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Alba Center, a small phone answering service, is headquartered in Sofia, Bulgaria. The team focuses on Call Center Services and Sales Outsourcing.
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Callhalla

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Sofia, Bulgaria

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Callhalla, an answering service and Customer Service Outsourcing company, was established in 2014. The small team offers Call Center Services and Customer Service Outsourcing.
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eTel Digital Agency

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

20% E-Commerce Development

20% Email Marketing

20% Sales Outsourcing +3 services

20% Social Media Marketing

10% Search Engine Optimization

10% Web Design

Social media marketing firm eTel Digital Agency was founded in 2001. The midsize team specializes in Social Media Marketing and Email Marketing.
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Squaretalk

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

80% Unified Communications Consulting & SI

20% Call Center Services

Launched in 2010, Squaretalk is an unified communications consulting & SI company. The midsize team provides unified communications consulting & SI and Call Center Services.
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Sofia, Bulgaria

133 Todor Aleksandrov blvd
Sofia, Bulgaria 1309
10 - 15

+35924916130

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DSI

Not yet reviewed

$10,000+

$50 - $99 / hr

2 - 9

Sofia, Bulgaria

Services provided

25% Back Office Outsourcing

25% Custom Software Development

25% Mobile App Development +1 service

25% Web Development

In Sofia, Bulgaria, DSI is a small custom software development company. Their services include Custom Software Development and Back Office Outsourcing.
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Latiane Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Balsha, Bulgaria

Services provided

60% Call Center Services

40% Recruitment Process Outsourcing

Latiane Ltd, a midsize telephone answering service, is in Balsha, Bulgaria. Their services include Call Center Services and Recruitment Process Outsourcing.
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Karma Consult

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sofia, Bulgaria

Services provided

20% Back Office Outsourcing

20% E-Commerce Development

20% Mobile App Development +2 services

20% Web Design

20% Web Development

Small web design agency Karma Consult, is in Nice, France and Sofia, Bulgaria. Their services include Web Design and Web Development.
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Sofia, Bulgaria

Petko Slaveykov 8, Sofia, Sofija Grad
Sofia, Bulgaria 1000

+33 972.662.920

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Hartona Ltd.

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Sofia, Bulgaria

Services provided

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing

20% Graphic Design +2 services

20% Social Media Marketing

20% Web Development

Social media marketing agency Hartona Ltd. Specializes in Social Media Marketing and Graphic Design. They were founded in 2021.
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Logicall Bulgaria AD

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Serdica, Bulgaria

Services provided

100% Call Center Services

Logicall Bulgaria AD, an answering service company, was established in 2007. The company specializes in Call Center Services.
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Inter Contact Bulgaria

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Sofia, Bulgaria

Services provided

100% Call Center Services

Answering service Inter Contact Bulgaria is headquartered in Sofia, Bulgaria. They focus on Call Center Services and were launched in 2006.
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MarketStar Bulgaria

5.0 28 reviews

$25,000+

Undisclosed

1,000 - 9,999

Sofia, Bulgaria

Services provided

75% Sales Outsourcing

20% Product Marketing

5% Direct Marketing

MarketStar Bulgaria, formerly Out2Bound, is a sales development agency specializing in sales strategy development, sales team training, and lead generation. Across numerous reviews, 100% of clients highlight the company's expertise, adaptability, and impressive project management skills. Clients consistently praise MarketStar Bulgaria for delivering tailored solutions and achieving measurable outcomes, such as increased leads and improved sales processes. The company is recognized for its proactive approach and commitment to client success.

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Reviews mention Experienced
MarketStar Bulgaria has received overwhelmingly positive feedback regarding their experienced team. Clients highlight their agility, adaptability, and consistent approach, which greatly contributed to building effective sales processes. One client noted their ability to deliver timely results and provide transparent communication throughout the project. Another mentioned the vendor's deep understanding of their needs and the practical advisory techniques employed. Overall, clients expressed complete satisfaction and found no areas for improvement.

Outbound Marketing for Broadcast Software Solutions Provider

5.0 Aug 10, 2022

Thanks to their experience and knowledge in outbound marketing, Out2Bound saved us a lot of time establishing the first contact with potential clients. We were impressed by their speed of execution of the milestones. The second thing which comes to my mind is their proactive attitude: if something doesn’t work enough or there is a field for improvement, they always come up with an idea how to improve, straighten or change the situation.
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Lead Generation for AI Solutions Provider

5.0 Oct 7, 2021

They were consistent in their approach which is accompanied by an excellent process that helped us build our sales pipeline from the ground up. They have a lot of experience and agility that gives them an edge. They were adaptable, agile, and fast workers.
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Sales Process Dev for Software & Consulting Agency

5.0 Dec 14, 2020

The vendor's team has a huge experience in the area and also managed to provide the proper advice for us based on our current stage or maturity. The communication between us and the vendor was very smooth and the project was always going on track.
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Industry Experience

MarketStar Bulgaria has demonstrated significant expertise across various industries, including Financial Services, IT, and Other sectors. Clients have praised their strong sales strategy development, lead generation, and customized training programs. Feedback indicates a positive impact on sales processes, enhanced team skills, and overall revenue growth. Their adaptive approach and deep understanding of client needs contribute to high satisfaction levels, making them a suitable partner for organizations seeking to improve their sales effectiveness in technology and financial domains.
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Design Healthcare Advertising & marketing Business services Financial services IT Services Information technology Software

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Average Project Cost Breakdown

Less than $10,000 (15) $10,000 to $49,000 (9) $200,000 to $999,999 (2)

What Clients Have Said
MarketStar Bulgaria has received positive feedback regarding their overall cost and value for money. Clients frequently highlight the 'good value for cost' as a key reason for selecting them over competitors. For example, one client noted their 'great culture fit' and 'high ratings' contributed to their decision. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of services provided, emphasizing their effectiveness in delivering results while maintaining affordability.
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Bulgaria (21) France (2) Switzerland (2) Luxembourg (1) Netherlands (1)

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